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Talking Tourism

by TICT

Welcome to Talking Tourism, your go-to resource to learn the ins and outs of running a tourism business in today’s changing world.

Publisher-supplied feed metadata · PodParley refreshed Oct 12, 2026 · Source feed

Episodes

  1. Experiences(and ‘experiencing’) matter

    In this episode of Talking Tourism, host Tracy Mallett speaks with Cat Carey from Think Tourism. We explore what it really takes to turn a tourism product into a memorable visitor experience. Cat shares her insights on why travellers are increasingly seeking meaningful experiences, the…

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  2. Palawa / Tasmanian Aboriginal food and cultural experience

    In this episode of Talking Tourism, host Rachel Williams speaks with proud palawa woman Kitana Mansell, the dynamic force behind palawa kipli, Tasmania’s only Aboriginal food business. Kitana shares her journey from growing up in Launceston to becoming a leading voice for Aboriginal food, culture...

  3. Making Data Work for You: Smarter Decisions & Better Guest Experiences with Tourism Tasmania

    Making Data Work for You: Smarter Decisions and Better Guests with Tourism Tasmania In this episode of Talking Tourism, host Tracy Mallett speaks with Alexis Clarke and Paul Fleming from Tourism Tasmania’s research and insights team about how data can help tourism operators not just survive, but...

  4. Soap, Sustainability and Smarter Tourism with Josh Howard

    In this inspiring episode of Talking Tourism, host Lauren Cameron (TICT’s Carbon & Sustainability Advisor) is joined by Josh Howard - founder of Single Use Ain’t Sexy and a leading voice in sustainable personal care - to explore how small changes in tourism operations can lead to big…

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  5. From Local to Legendary: Telling Tasmania’s story with Barb McGregor

    Recorded live at the 2025 Tasmanian Tourism Conference, this episode of Talking Tourism features a conversation with storytelling expert Barb McGregor, who shares powerful insights on how Tasmanian tourism operators can craft meaningful, authentic brand stories that truly connect with visitors....

  6. Content that Clicks: Story-selling for tourism operators with Hannah Statham

    In this episode of Talking Tourism, host Rachel Williams is joined by content marketing powerhouse Hannah Statham, founder of Media Mortar, to unpack how storytelling isn't just a nice-to-have—it’s your biggest competitive edge. With 16 years in tourism and lifestyle marketing, Hannah shares why...

  7. Making AI Work for Tourism with Steve Wiggers

    In this eye-opening episode of Talking Tourism, host Tracy Mallett chats with Steve Wiggers—Managing Director of SCALA The Training Company and leadership trainer—to break down what AI really means for Tasmanian tourism operators. Far from the doom-and-gloom headlines, Steve offers a practical…

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  8. From Data to Delight: Understanding the modern traveler with Amanda Stevens

    In this special episode recorded live at the 2025 Tasmanian Tourism Conference, host Rachel Williams is joined by renowned customer experience expert Amanda Stevens for a deep dive into the future of tourism, traveller behaviour, and how Tasmanian operators can stay ahead of the curve. With her...

  9. Talking Tourism Episode 145 - Positive impact through food with Mindy Woods

    Former physiotherapist, 2012 Masterchef Australia finalist, and most recently CEO of Sydney's Lotus Dining Group, Mindy Woods is currently studying sustainable horticulture and bush food with the goal of protecting native foods, the environment and re-igniting Indigenous culture. You must taste a...

  10. Talking Tourism Episode 144 - Tourism Strategy...without the BS with Tom Wootton & Anne Greentree

    Talking Tourism Episode 144 – Tourism strategy…without the BS with Tom Wootton & Anne Greentree. Both Tom and Anne have had (and continue to have) an incredible influence on tourism in Tasmania. Among many things, Tom was the inaugural CEO of the regional tourism organisation, West by North West....

  11. Talking Tourism Episode 143 - How to market your inclusive tourism experience with Hailey Brown

    Recognised as one of Australia’s nine most influential female entrepreneurs, Hailey Brown has become a catalyst for change within the tourism industry. Upon recognising that blind and low-vision tourists were precluded from travelling as tourism marketing is visual, she created the world’s first...

  12. Talking Tourism Episode 142 - Design effectively on Canva with Taihlaura Denman-Francis

    Taihlaura Denman-Francis is a Managing Marketing Consultant at Kingthing. In this role, Taihlaura enjoys the thrill of dreaming up big ideas for her clients. She has an undeniable passion for all things in the digital space, and her favourite things are strategic planning, marketing tactics…

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  13. Talking Tourism Episode 141 - Regenerative tourism with Nic Cooper

    Nic Cooper is a Regenerative Tourism Specialist at The Tourism Collective but is also a small business owner on the Mornington Peninsula. He has extensive experience spanning destination marketing, product development, and customer engagement with a particular passion and expertise for…

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  14. Talking Tourism Episode 140 - A story of Tassie entrepreneurialism with Tim Polmear

    Tim Polmear is Co-Founder of Waubs Harbour Distillery on the beautiful east coast of Tasmania. Before venturing into the world of whisky, Tim and his wife Bec founded Flat Tummy Tea Co – a herbal tea remedy to help ease indigestion. After falling into the world of influencer marketing, the brand...

  15. Talking Tourism Episode 139 - Tassie Tourism Ambassador Program with Larni Davies

    Today’s episode is with Larni Davies – TICT’s very own Tassie Tourism Ambassador Program Coordinator. A passionate Tasmanian, Larni Davies has 31 years of experience in the tourism industry. After living interstate and even overseas for six years, Larni returned to Tasmania where she worked as a...

  16. Talking Tourism Episode 138 - Your AI queries answered with Bart Sobies

    Today’s episode is with Bart Sobies – an industry professional whose career has spanned more than two decades. He began his entrepreneurial journey at the age of 15 with the launch of his first online business evolving into a prosperous tech company. Since then, Bart has founded and led several...

  17. Talking Tourism Episode 137 - TICT Emissions Reduction Initiative with Lauren Cameron

    Lauren Cameron is TICT's newly appointed Carbon Action Advisor. Lauren is a sustainability and communications specialist, whose career spans fifteen years working across sustainability, international development, tourism and media. Having started out as a journalist with The Advocate in…

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  18. Talking Tourism Episode 136 - Comparing fitness and tourism with Fanus Ghebrezgabhier

    Fanus Ghebrezgabhier is a Senior Trainer at F45 Moonah. F45 has taken Australia and the world by storm to become the fastest growing gym brand on the planet. Originating in Sydney, Australia, the ‘F’ stands for functional training, a mix of circuit and high intensity interval training (HIIT)...

  19. Talking Tourism Episode 135 - Tasmanian Aboriginal tourism with Nunami Sculthorpe-Green

    Nunami Sculthorpe-Green is a proud palawa and warlpiri woman, and founder of Blak Led Tours Tasmania, an Aboriginal tourism business that is passionate about truth-telling and the representation of Tasmanian Aboriginal stories. Recognised for her profound impact on the Tasmanian tourism industry,...

  20. Talking Tourism Episode 134 - Tourism Awards Success with Matt and Vanessa Dunbabin

    Matt and Vanessa are the Owners and Managers of Bangor Vineyard Shed – a multi award-winning, 4-hectare vineyard and a beautiful 6,000-hectare farming property located at Dunalley in Tasmania’s southeast. Recently, Bangor won Gold at the 2022 Tasmanian Tourism Awards and at the Qantas Australian...

  21. Talking Tourism Episode 133 - Farewell Luke Martin

    Since 2011, Luke Martin has been at the helm of the TICT as its CEO. Throughout the past 12 years, he has seen tourism in Tasmania evolve into what it is today - an industry that makes a greater contribution to its state's economy than any other in Australia. Finally, the time has come for the...

  22. Talking Tourism Episode 132 - Building Tasmanian Sporting Success with Christine Finnegan

    Christine Finnegan is the Co-CEO of the Tasmania JackJumpers – the tenth and latest team to join the National Basketball League (NBL). Christine has had a truly remarkable career spanning more than 25 years (and counting!) as a leading sports administrator in Australia. She was one of the first...

  23. Talking Tourism Episode 131 - Designing tourism in Tasmania with Peter Walker

    Peter is a Director and Principal Architect at Cumulus Studio in Hobart, an architecture firm whose work spans from renovations to large-scale urban projects. Awarded nationally and internationally for his high-profile tourism project portfolio, Peter’s work includes transforming sensitive…

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  24. Talking Tourism Episode 130 - ATE and International Ready with Jenn Bett

    Jenn Bett is a passionate member and advocate for Tasmania’s tourism industry. She first arrived as an international student more than 20 years ago and has since had a range of experience within the tourism industry. She spent nine years with Tourism Tasmania working directly with trade and media...

  25. Talking Tourism Episode 129 - Tassie Off Season with Lindene Cleary

    Lindene Cleary is the newly appointed Chief Marketing Officer at Tourism Tasmania. Prior to fulfilling this position, Lindene spent the last five years as Head of Brand Marketing overseeing the delivery of the agency’s ‘Come Down for Air’ brand platform and ‘Off Season’ campaign. In this episode,...

  26. Talking Tourism Episode 128 - Positive Impact In Action with Emily Briffa

    Emily Briffa is CEO and co-founder at Hamlet Inc., a catering and hospitality business in South Hobart. Arriving in Hobart in 2016, Emily was confronted by the scale of entrenched unemployment in the Tasmanian community. Leaving her own career as a chef, Emily established Hamlet, a thriving...

  27. Talking Tourism Episode 127 - From Survive To Thrive with Rachael Downie

    Rachael Downie is business success mentor who works with a variety of individuals, businesses and CEOs both locally and internationally. For the past decade, she has worked with government, corporate teams and individuals, helping them to educate and set goals to make lasting changes, creating…

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  28. Talking Tourism Episode 126 - Maybe You're (Not) Born With It with Linda Manaena

    As Co-CEO at LeaderLab, Linda Manaena is on a mission to amplify humanity in leadership. With more than 20 years of leadership experience, Linda works with leaders to help them create an inclusive environment to get the best out of their teams. She works with leaders and teams spanning 10…

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  29. Talking Tourism Episode 125 - Defining Your Hospitality Brand with Jennifer Vandekreeke

    Jennifer Vandekreeke is Executive General Manager – Customer at NRMA Expeditions. Originally from the US, Jennifer moved her young family to Australia in 2011 to launch the Carnival Cruise Line brand down under. In 2021, she left the cruise industry to pursue her true passion – wilderness travel…

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  30. Talking Tourism Episode 124 - The Love of Tourism with Kristin Dunne

    Kristin Dunne is Director of Destination Strategy at Miles Partnership, and a global authority on regenerative tourism. Kristin pioneered the application of regenerative tourism principles in destination planning. As CEO of Tapoi Te Moananui a Toi/Tourism Bay of Plenty Regional Tourism in New...

  31. Talking Tourism Episode 123 - Reimagining Sustainability with Dan Robertson-Jones

    Dan Robertson-Jones is Partner and Culture, Forecasting and Futures lead for the APAC region at Kantar Consulting. He has over 20 years’ expertise in the fields of insight, strategy, design, cultural change, trend analysis and forecasting, having worked with and for businesses across the…

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  32. Talking Tourism Episode 122 - Doing Good Through Regenerative Tourism with Emma Pethybridge

    Emma Pethybridge is the Founder and CEO at Ethical Republic, a for-purpose company that supports the development of nature-based enterprises in and around protected areas. Emma grew up on the north-west coast of Tassie, and has worked throughout Australia, North America, the Asia-Pacific and the...

  33. Talking Tourism Episode 121 - Moving On (On Your Terms) with Rob Cameron

    Rob Cameron is an Adviser at Collins SBA, where he provides business advisory services on performance improvement, turnaround of underperforming businesses, and succession planning. An experienced business manager, strategist and coach, Rob has worked with many business owners to help them craft…

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  34. Talking Tourism Episode 120 - Being A Good Corporate Citizen with Kym Goodes

    Kym Goodes is the principal of 3P, and is recognised as one of the foremost public voices in Tasmania. She has over two decades of experience working in government and the not-for-profit sector in social and economic public policy fields as diverse as education, employment, transport, energy,...

  35. Talking Tourism Episode 119 - We're All Digital Marketing Landlords with Despina Karatzias

    Despina Karatzias is the Chief Navigator at Navii Digital and Tourism Tribe, where she supports Australian tourism operators to learn how to run, market and get the best out of their small tourism businesses and convert them to even more effective and efficient tourism businesses. She is a…

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  36. Talking Tourism Episode 118 - Money Matters with Chris Davis

    Chris Davis is General Manager at The Van Diemen Project, a Launceston-based organisation that helps people, businesses and communities to start, scale and sustain businesses, through training, events, education, mentoring and business advice. In today's episode, TICT's Luke Martin steps into the...

  37. Talking Tourism Episode 117 - Treating Human Resources Like Human Humans with Dr. Polly McGee

    Dr Polly McGee is a leadership coach, author, speaker and strategist with over a decade working in business strategy, leadership program design and delivery to transform cultures. One of only 400 people globally selected to be trained and certified by Dr Brene Brown to deliver her Dare to Lead...

  38. Talking Tourism Episode 116 - The Voice Of Young People with Kate Rickwood

    Kate Rickwood is the Secretary at Young Tourism Network and the Coordinator of Insights and Communications at Victoria Tourism Industry Council (or VTIC). She is an experienced Communications Coordinator with a demonstrated history of working in local government and regional tourism organisations...

  39. Talking Tourism Episode 115 - Turning Traveller Desire Into Action with Kirsten Galliott

    Kirsten Galliott is Head of Content, Travel & Luxury at Medium Rare Content Agency, and Editor in Chief at Qantas magazine and Travel Insider. She is a senior media executive with more than 20 years’ experience in newspapers, magazines, television and radio. Her impressive career includes three...

  40. Talking Tourism Episode 114 - (Carbon) Accounting's New Era with Jessica Richmond

    Jessica Richmond is CEO at Local Carbon and Partner at Ellis Richmond, Tasmanian-based consultancies that specialise in carbon accounting and advising businesses on carbon accounting opportunities. Jess’s background is in commercial law in the energy and resources sector, with strong senior...

  41. Talking Tourism Episode 113 - The Global Demand Golden Window Is Now with Rob Dougan

    Rob Dougan is the Executive General Manager - Strategy and Research at Tourism Australia. In his role with TA, Rob is tasked with setting the organisation’s objectives, devising strategies to help achieve them, and ensuring that Tourism Australia and the tourism industry have the right data to…

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  42. Talking Tourism Episode 112 - Becoming An Employer Of Choice with Stacey Joseph

    Having grown up in the tourism and hospitality industry, Stacey Joseph has spent in excess of 20 years in people-facing roles. Now, in her role with the Tasmanian Chamber of Commerce and Industry, Stacey brings extensive experience in human resources and workforce development. Stacey has…

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  43. Talking Tourism Episode 111 - Getting Liquid On Lips with Sam Reid

    Sam Reid has a background in the corporate environment spanning 15 years and three continents, working in senior marketing and innovation roles. Here in Tassie, he is co-founder of Willie Smith's Cider Makers, which has grown rapidly to become one of Australia's leading craft cider companies and...

  44. Talking Tourism Episode 110 - Carbon Neutral by 2025 with Charlie Knaggs

    Charlie Knaggs leads the Climate Change and Energy teams at Point Advisory, where he works with corporate and government clients to help find and implement decarbonisation solutions that are economically sensible and environmentally robust. He specialises in greenhouse gas measurement…

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  45. Talking Tourism Episode 109 - Diversifying Your Tourism Product with Alicia Peardon

    Alicia Peardon is one half of the husband-and-wife duo behind Tassie's Ghost Rock Wines, where she oversees the customer-facing side of the business, encompassing all things tourism, hospitality and events. In this episode, TICT's Emma Azon-Jacometti chats with Alicia about the growth of Ghost…

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  46. Talking Tourism Episode 108 - A Paradox Harmony with Joe Pickett

    Joe Pickett is the General Manager at Spring Bay Mill, a 43-hectare waterfront site that is being managed by a group of bright sparks intent on charting a sustainable path. Spring Bay Mill is an events and functions space, accommodation facility, and even the site of an up-cycled amphitheatre…

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  47. Talking Tourism Episode 107 - An Education in Agritourism with Catherine Stark

    Catherine Stark is Managing Director and Co-Owner of Seven Sheds Brewery, a truly authentic agritourism offering that still operates out of its original backyard premises, where visitors can meet the brewers, see hops growing and (of course!) taste the delicious brews. Catherine has also been...

  48. Talking Tourism Episode 106 - Distribution Is In Its Honeymoon Period with Nathan Darke

    Nathan Darke has been in the travel and tourism industry for over 20 years. Formerly part-owner and Director of Andrew Jones Travel, he now leads Federal Group’s Sales and Distribution team. In today’s episode, West by North West’s Tom Wootton picks Nathan's brains about all things distribution....

  49. Talking Tourism Episode 105 - A Love Affair With Tasmania's West Coast with Marta Dusseldorp

    Marta Dusseldorp is a multi-award-winning Australian actress who has worked extensively in theatre, film and television for over 30 years. Amongst many other credits, Marta featured in Wentworth for FOXTEL and the ABC mini-series Stateless opposite Cate Blanchett, and was most recently nominated...

  50. Talking Tourism Episode 104 - Brave The Conversation with Mitch McPherson

    If you’re a Tasmanian, you’re probably familiar with today’s guest. Mitch McPherson is the founder of Speak Up! Stay ChatTY, a mental health awareness organisation inspired by the loss of his younger brother Ty to suicide in 2013. Since then, the organisation has delivered programs into…

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ABOUT THIS SHOW

Welcome to Talking Tourism, your go-to resource to learn the ins and outs of running a tourism business in today’s changing world.

HOSTED BY

TICT

CATEGORIES

Frequently Asked Questions

How many episodes does Talking Tourism have?

Talking Tourism currently has 158 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.

What is Talking Tourism about?

Welcome to Talking Tourism, your go-to resource to learn the ins and outs of running a tourism business in today’s changing world.

How often does Talking Tourism release new episodes?

Talking Tourism publishes regularly with 158 episodes available. Check the episode list for the typical release schedule.

Where can I listen to Talking Tourism?

You can listen to Talking Tourism on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.

Who hosts Talking Tourism?

Talking Tourism is created and hosted by TICT.
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