PODCAST · business
Tea and Timbits
by Scott Snowden + Andy Baqone
Global perspectives on business development to help you prosper."Business Development" is so much more than sales and marketing. This podcast is for motivated business leaders dealing with complexity, wanting to make changes happen. Brought to you weekly by Andy Baqone and Scott Snowden, you'll get validation that you're on the right track and you'll come away with new ideas to accelerate your plans. From the rocky shores of Lake Ontario and the dreary streets of London, this transatlantic duo opine about the things they wish they'd known long ago - most of which they've just figured out.
Episodes
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Your client logos aren't case studies. Sorry.
We've all seen them. A wall of impressive logos, a few glowing claims, and perhaps a suspiciously round percentage improvement. But does any of that actually build trust? In our latest episode, we're talking about how case studies can become genuine business development tools rather than…
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BONUS: Due Diligence: How Much Is Enough?
We’re back with a bonus episode on negotiations, because apparently four weeks of talking about contracts, deals, and difficult decisions just wasn’t enough. This time, we’re tackling due diligence. How much homework should you really do before signing on the dotted line? And at what point does...
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Negotiation Tools: Because “I Thought We Agreed…” Is Not a Strategy
“Just sign the contract. It’ll be fine.”Possibly one of the least reassuring sentences in business.In this week’s Tea and Timbits, we’re talking about negotiation tools — and not the kind that require another software subscription, three dashboards and a consultant to explain the dashboard.We…
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The Negotiation Playbook: Prepare the Plays, Don’t Script the Customer
Negotiations have an annoying habit of refusing to follow the script. In this episode, we look at why a negotiation playbook isn’t about memorising clever lines or predicting every possible objection. It’s about doing the thinking before the pressure is on. We dig into setting principles and...
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Don’t Let the Contract Kill the Deal
A deal can survive months of selling, negotiating and relationship-building… only to wander into legal and emerge looking like it’s been through customs twice. In our latest episode, we talk about contract reviews and one of the biggest mistakes we see: treating the legal stage as a handoff. It...
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Negotiation Without the Arm-Wrestling: Why Collaboration Wins
Negotiation has a bit of a reputation. It can sound like two sides digging in, guarding their territory, and waiting to see who blinks first. In this episode, we talk about why the best negotiations rarely feel like that. We explore the difference between collaboration and negotiation, why the…
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Stop Buying Tools. Fix Your Sales Process First.
This week, we’re talking proposal tools… although, in classic Tea & Timbits fashion, we spend a fair chunk of the episode explaining why the shiny tools probably aren’t the first thing you need. We start with a reminder that good sales often comes back to the basics: a defined process, clear next...
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Proposal Formats: Give the Buyer What They Need (Not Just What They Asked For)
Proposal templates are useful. Until they aren’t. In this episode, we talk about one of those deceptively simple sales questions: what format should a proposal actually take? A polished PDF? A PowerPoint? A response inside the buyer’s RFP template? A simple statement of work? A video? A one-page...
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RFPs: Win It, Reshape It, or Walk Away
RFP arrives. Cue excitement. Then, occasionally, several days of frantic proposal writing followed by the dawning realisation that perhaps we should have asked a few questions first. In this week’s episode, we talk about the three broad choices we think businesses have when an RFP lands: Try to…
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Proof Before Promises: Building Proposals That Make “Yes” Easier
Most proposals explain the solution. The best proposals prove the decision. In our latest episode, we explore “proof architecture” — the combination of evidence, structure and story that helps a buyer feel confident saying yes. A strong proposal should show: • Why the problem matters • Why acting...
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Executive Visibility Without Becoming LinkedIn Wallpaper
Visibility without direction is just noise. That was one of the slightly uncomfortable conclusions we reached in our latest bonus episode. It is easy to assume that building an executive profile means posting more, speaking more and generally making sure our face appears everywhere short of the...
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The Marketing Tool Shed: Build the Engine Before Buying More Spanners
We have discovered the fastest way to waste money in marketing: Buy a shiny new tool before deciding what problem it is meant to solve. In this episode of Tea and Timbits, we talk about the marketing tools we actually use—and, more importantly, the thinking that should come before them. We cover…
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Build Your Own Marketing Engine: Turning Visibility into Sales
What happens when your marketing department is missing, disconnected or simply not giving sales what it needs? You build your own marketing engine. In this episode, we explore how salespeople, business development professionals and commercial leaders can create the content, systems and momentum...
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Marketing Departments: Helpful Engine or Fancy Lead Confetti?
This week, we’re talking about what happens when sales and marketing either work beautifully together… or stare at each other across the office wondering who dropped the lead-shaped ball. We dig into the classic sales-versus-marketing tension: marketing says sales ignores the resources and leads,...
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Showing Up Before People Look You Up
We kick off our July marketing theme by tackling personal branding — which, despite sounding like something you’d find printed on a suspiciously expensive notebook, is actually quite useful. We talk about why personal branding isn’t really about vanity, self-promotion, or becoming a LinkedIn...
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Sales Methodologies: Less Theory, More Toolbox
This week, we wrap up our month on sales methodologies by getting practical: what tools actually help teams turn clever frameworks into real commercial outcomes? We start, naturally, with a highly professional sports briefing involving Blue Jays baseball, Canadian hockey confusion, and cricket...
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Sandler Sales: When to Stop Chasing and Start Qualifying
This week, we continue our sales methodology mini-series with Sandler, the one that politely asks: “Is this actually a real opportunity, or are we just getting excited because someone said the word ‘proposal’?” We look at how Sandler fits alongside Challenger and SPIN, especially in complex B2B...
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SPIN Selling: Asking Better Questions Without Sounding Like a Sales Robot
We’ve all had that moment when a prospect says, “We need you to build X.” And the tempting response is: “Brilliant. Where do we send the invoice?” But this week’s episode reminded us that the better response is probably: “Interesting — how did you get to X?” That’s where SPIN Selling comes in....
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Challenger Selling: “That’s Not Your Real Problem”
Sales methodologies month has begun, and we’re starting with the Challenger Sale. This one is all about helping customers think differently — which sounds noble until you realize it also means saying, “Are we sure that’s actually the problem?” without getting escorted out of the room. In this...
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Complex Selling Tools: Turns Out It’s Mostly Pens, People, and Not Panicking
Complex selling sounds like it should require a giant tech stack, seven dashboards, and at least one acronym nobody fully understands. But in this episode, we discovered something slightly annoying: the best tools are often the simplest ones. We talked about: – borrowing ideas from completely...
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Stakeholder Engagement: Herding Cats Without Setting the Sales Process on Fire
Complex selling is never just about “the buyer” and “the seller.” We wish it were. It would make life much easier, and we could probably all spend less time in meetings pretending the spreadsheet is “basically under control.” In this episode, we talk about stakeholder engagement — the people…
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Complex Selling: Executive Selling Isn’t Just Suits in a Boardroom
This week, we’re recording together in London for a rare in-person episode, which naturally means things go slightly off the rails before we even get to the topic. We kick things off with a story about hiring event security, where we learned the hard way that ticking qualification boxes doesn’t...
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Big Deals: Why Team Selling Isn’t a Crowd Sport
This week, we dive headfirst into the world of complex deals and team selling — and discover that the secret to winning big opportunities isn’t bringing eleven people and a 300-slide deck into a meeting. In fact… it’s usually the opposite. We explore why complex deals are more often lost to...
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Show Up, Stay Sharp, and Stop Guessing: The Real Work Behind Healthy Results
In this bonus episode, we doubled down on what actually drives healthy teams and results—and spoiler alert: it’s not luck, and it’s definitely not another fancy spreadsheet. We kicked things off with a simple but powerful reminder: just showing up (literally, in person) can unlock opportunities…
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Fifteen Minutes That Changed Everything (And Why Zoom Never Will)
This week, we wrap up our “Healthy Team, Healthy Results” series with a tools episode—but not the kind you’d expect. We kick things off with a story that perfectly proves why getting out from behind the screen still matters. What started as a routine 15-minute client meeting turned into a...
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Healthy Leaders, Healthy Teams: Why Your Calendar Might Be Your Best Workout
We used to think “healthy body” in business conversations meant… well… eating a salad and pretending we enjoy it. Turns out, it’s a bit more important than that. In our latest episode, we got into something that doesn’t get talked about enough: > Leaders set the tone — not just with strategy, but...
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Culture Isn’t a Poster: Why Your Team Feels It (or Doesn’t)
In our latest episode, we got into a conversation that started with a global meeting powered by live AI translation (very cool, slightly sci-fi), and quickly turned into something deeper: Why do some teams just work… while others feel like chaos in slow motion? We’ve both seen businesses where…
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Don’t Be the April Fool: Why Great Teams Train the Basics (Relentlessly)
Ever sat through “training” where you click play, zone out, and hope there’s no quiz at the end? 😅 Yeah… we’ve all been there. In our latest episode, we talk about why most training doesn’t work—and what actually does. Turns out: It’s not about more content It’s not about clever hacks And it’s...
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Process, But Make It Flexible: Tools, Tactics & a Tiny Bit of Chaos
We wrapped up our sales channels series the only way we know how—by slightly going off-script. This week, we dove into the tools behind partnerships, social selling, and referrals… but not before questioning whether following “the process” too perfectly might actually slow you down. Turns out,...
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The Cleanest Growth Channel (If You Actually Ask for Them)
In this episode , we stumble through a slightly chaotic start (audio equipment: 1, us: 0) before diving into one of the most powerful — and most underused — sales channels in business: referrals. We talk about why referrals are the cleanest path to growth, how trust transfers instantly when…
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Partnerships That Actually Work
This week we kick off a new theme: sales channels—and where your next stream of revenue might come from. Naturally, we start with one of our favourite topics: partnerships. We explore the difference between partnerships that look good on paper and the ones that genuinely generate business. From...
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Social Media Isn’t a Megaphone — It’s a Conversation
In this episode, we continue our March theme of sales channels and turn our attention to one that many businesses misunderstand: social media. We share a story about collaborating with peers to launch a research initiative—an example of how networks can amplify reach far beyond what any one of us...
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Sales Process Tools That Actually Work
Greetings from Cambridge (where it’s damp but dignified) and Toronto (where winter is clinging on like an overenthusiastic house guest) In this episode, we wrap up our February focus on the sales process by diving into the tools that actually support it — without falling into the classic trap of...
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Is Your Sales Process a Control Freak or a Coach?
Is your sales process helping your team win, or just giving off strong "compliance factory" vibes? 😅 In this episode, we get real about what happens after you’ve built your sales process. Managing it isn’t about beating people with a CRM stick—it’s about coaching, adapting, and focusing on...
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Implementation Is a Team Sport
One of us is podcasting from beside a backyard rink. The other? A hotel at Heathrow. Together, we're solving the world’s sales implementation problems—bad Wi-Fi and all. In our latest episode, we unpack what it really takes to implement a sales process. Not “announce it and pray”... but actually...
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Mind the Gap: Building a Sales Process That Actually Works
We just kicked off a brand-new theme for February: SALES PROCESS! (We know, hold your excitement... or don’t.) In this episode, we: > Share how one company went from chaos to $37M in revenue gains by implementing the right rhythm > Talk about why skipping the basics is like building IKEA…
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Sticky Notes, Dashboards & Delusions: Our Favourite Strategy Tools
We're closing out January with a bang—and a whiteboard marker—as we round up our favourite tools for strategy and planning. From digital whiteboards to the unavoidable CRM groan, we're getting real about the tech we love, the tools we tolerate, and the dashboards that make us feel like data...
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Built to Sell: Getting Sales Team Design Right
In this episode, we take a brisk stroll through sales team design—yes, really. After Andy kicks things off with a heroic tale of impeccable event planning marred only by the tragic absence of, well, everything he needed, we dive headfirst into the serious business of sales strategy. We unpack why...
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Forecast This! Making Budgeting Less Boring (Sort of)
Let’s be honest—forecasting and budgeting rarely top anyone’s list of thrilling business topics. But in this episode, we do our level best to prove they can be surprisingly engaging... or at least slightly less soul-crushing. We dig into what forecasting actually means, why budgets matter even…
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Strategy & Planning - How to Build a Plan
Our Grand Plan to Help You Make a Grand Plan New year, new goals... new excuses? Not this time! We kick off 2026 by diving headfirst into the warm, welcoming waters of strategy and planning. In this episode, we dust off the whiteboards, dodge post-holiday flu bugs, and talk through how to build a...
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New Year Bonus - Look Back - Look Forward
It’s New Year’s Eve, and as usual - one of us is in London, one of us is in Toronto, and—purely coincidentally :) —both of us are holding a glass of something barrel-aged. In this slightly longer, slightly looser year-end episode, we look back on what actually worked in the past year and look…
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Biz Dev Tools - For Personal Productivity
It’s Christmas Eve, one of us is in Toronto, the other is knee-deep in European holiday food… and somehow we still end up talking about sales teams fudging numbers and why your calendar might be the most important tool you own. In this episode, we get a little festive before diving into a very…
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Biz Dev Tools - For Team Productivity
This week we embrace the chaos of teamwork and tech tools — and somehow make sense of it all. From "vibe coding" with Replit (yes, it’s a thing) to CRM philosophies, sales toolboxes, and the mysterious magic of CDPs, we reflect on the tools that actually help teams get stuff done. We dive into…
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Biz Dev Tools - CRM
In this episode we bravely wade into the world of CRMs — not the most glamorous topic, but definitely one that can make or break your business sanity. We kick things off with a cautionary tale about mysterious contract clauses (spoiler: they weren’t included, but were somehow still binding?),...
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Biz Dev Tools - AI
In this episode, we kick off our new series on technology and tools by diving headfirst into the buzz (and occasional chaos) surrounding AI. From echoey mics to echo chambers of bad RFPs, we talk about the real-world applications, risks, and etiquette of using AI in business. Scott shares…
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Forecasting & Pipeline - Pipeline Stages
In this episode, we go from nostalgic concerts to cold, hard conversions as we break down pipeline stages that actually move the needle. Spoiler: ticking boxes and wishful thinking won’t cut it. We riff on why your pipeline should be guided by buyer behavior (not your internal task list), how to...
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Forecasting & Pipeline - Target Market Analysis
This week we go deep (well, as deep as we ever go) on target market analysis—or as we like to call it, “the thing that stops you from chasing every shiny object on the internet.” We unpack the difference between total addressable market (a.k.a. the fantasy) and actual target market (a.k.a. the...
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Forecasting & Pipeline - Elements of a Robust Forecast
We’re back and celebrating two whole years of Tea & Timbits! 🎉 And what better way to mark the occasion than by talking about one of the driest-yet-most-vital topics in business development: forecasting and pipeline management? In this episode, we kick things off with a tale of boardroom…
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Bonus Week: Healthy-ish
In this episode, we toss aside the spreadsheets and strategy decks to talk about something more primal—like whether we can still function after a Spartan race or a surprise Swedish frost. We explore how keeping your body moving (even if just to the fridge) can lead to a sharper mind, better...
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Content & Branding - Building a Plan and Sticking to It
Ever feel like your content plan is just a fancy spreadsheet collecting digital dust? In this episode, we explore why so many businesses struggle to build and stick to a content or branding strategy — and how to fix it before everything catches fire (metaphorically... hopefully). We share a...
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ABOUT THIS SHOW
Global perspectives on business development to help you prosper."Business Development" is so much more than sales and marketing. This podcast is for motivated business leaders dealing with complexity, wanting to make changes happen. Brought to you weekly by Andy Baqone and Scott Snowden, you'll get validation that you're on the right track and you'll come away with new ideas to accelerate your plans. From the rocky shores of Lake Ontario and the dreary streets of London, this transatlantic duo opine about the things they wish they'd known long ago - most of which they've just figured out.
HOSTED BY
Scott Snowden + Andy Baqone
CATEGORIES
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