PODCAST · business
That Workplace Experience Podcast
by Daniel Moscrop
That Workplace Experience Podcast explores how exceptional workplaces come to life — and the people behind them. Hosted by Dan Moscrop, Founder and CEO of THEM, this series uncovers the powerful connection between brand, building, and culture, showing how well-designed spaces can transform not only day-to-day working, but businesses as a whole. With a case-study approach, each fortnight Dan visits standout workplaces and speaks with the architects, interior designers, occupiers, developers, and leaders who brought them to life. Together, they unpack the full journey — from the original brief and key design decisions to the measurable impact on employee experience and business performance. If you’re interested in how workplaces can connect your people to your purpose and your brand to your building, That Workplace Experience Podcast is your guide to the future of office design.
Episodes
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Episode 12: Super Group, Why The Best Workplaces Tell A Story
Send us Fan Mail In the twelfth episode of That Workplace Experience Podcast, host Dan Moscrop visits Super Group's London headquarters with Nicola Osborn and Isabella Williams from Basha-Franklin to explore how workplace design can bring brand, culture and experience together. This is a special...
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Episode 11: Dock Shed, Why Hospitality Is Reshaping The Workplace Experience
Send us Fan Mail In the eleventh episode of That Workplace Experience Podcast, host Dan Moscrop visits Dock Shed at Canada Water with Michael Wiseman, Head of Campuses at British Land, and Simon Kincaid, Principal and Partner at Conran and Partners, to explore how hospitality thinking is...
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Episode 10: Francis House, Why Great Workplaces Feel More Like Villages Than Offices
Send us Fan Mail In the tenth episode of That Workplace Experience Podcast, host Dan Moscrop visits Francis House with Becky Spenceley-Kerr and Adam Phillips, Design Directors at Gensler, to explore how workplace design can create a destination people genuinely want to return to. Download the...
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Bonus Episode: Nick Shackleton-Jones on Work, Learning & the Future of the Workplace
Send us Fan Mail In this second bonus episode of That Workplace Experience Podcast, host Dan Moscrop is joined by psychologist, author and workplace learning expert Nick Shackleton-Jones for a wide-ranging conversation about work, learning, identity and the future of the workplace. Known for his...
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Episode 08: Hackney Bridge — How Temporary Spaces Are Changing Workplace Design
Send us Fan Mail In the eighth episode of That Workplace Experience Podcast, host Dan Moscrop visits Hackney Bridge with Turner Works founding director Carl Turner to explore how temporary spaces can create lasting impact. Download the Workbook and watch the episode to see the spaces in full....
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Episode 07: 11 Belgrave Road — Designing a Modern Workplace Through Retention and Sustainability
Send us Fan Mail In the seventh episode of That Workplace Experience Podcast, host Dan Moscrop visits 11 Belgrave Road, a thoughtfully reimagined workplace in Westminster that transforms a tired post-war building into a calm, contemporary office rooted in its context. Download the Workbook and...
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Episode 06: Chancery House — From Silver Vaults to Workspaces: The Story of Chancery House
Send us Fan Mail In the sixth episode of That Workplace Experience Podcast, host Dan Moscrop visits Chancery House, a standout retrofit sitting above the London Silver Vaults that redefines how historic buildings can evolve into contemporary workspaces. Download the Workbook and watch the episode...
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Episode 05: Multistory — Designing a New Identity for the Modern Workplace
Send us Fan Mail In the fifth episode of That Workplace Experience Podcast, host Dan Moscrop visits Multistory in Birmingham, a bold transformation of a tired 1960s office building into a vibrant, mixed-use workplace designed for the future. Download the Workbook and watch the episode to see the...
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Episode 04: Sustainable Workspaces — Rethinking the Workplace Through Reuse and Sustainability
Send us Fan Mail In the fourth episode of That Workplace Experience Podcast, host Dan Moscrop visits Sustainable Workspaces at County Hall, a pioneering low-carbon retrofit in one of London’s most recognisable historic buildings. Download the Workbook and watch the episode to see the spaces in...
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Bonus Episode: Rethinking Work, Meaning, and the Future of Place
Send us Fan Mail In this first bonus episode of That Workplace Experience Podcast, host Dan Moscrop is joined by Simon Jordan and Gerry Hopkinson of We Make Progress — a design anthropology and experience strategy studio working across cities, venues and mixed-use developments. Together, they...
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Episode 02: One Great Cumberland Place — A Values-Led Approach to Workplace Design
Send us Fan Mail In the second episode of That Workplace Experience Podcast, host Dan Moscrop steps inside One Great Cumberland Place, the new head office of The Portman Estate, overlooking Marble Arch in the western corner of Marylebone. Download the illustrated PDF and watch the episode to see...
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Episode 01: The Jellicoe — Redefining the Flexible Workplace
Send us Fan Mail In the first episode of That Workplace Experience Podcast, host Dan Moscrop visits The Jellicoe — Fora’s landmark workspace in London’s Coal Drops Yard, King’s Cross. Download the illustrated PDF and watch the episode to see the spaces in full. Joined by Adam Egan (Fora) and…
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Welcome to That Workplace Experience Podcast
Send us Fan Mail That Workplace Experience Podcast explores how exceptional workplaces come to life — and the people behind them. Hosted by Dan Moscrop, Founder and CEO of THEM, the series uncovers how thoughtful design connects brand, culture, and performance. This trailer offers a first glimpse...
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Rachel Edwards — Designing for seven generations
Send us Fan Mail Rachel Edward is Workplace Futures Lead at Lendlease, and if you're involved in workplace in London you'd be pushed to not be aware of her work. She's Rachel has been involved in a number of pioneering projects working on workplaces globally applying evidence-based design…
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Collin Burry — Design is about getting your hands dirty and diving head first into the learning process
Send us Fan Mail Collin Burry has been with Gensler for nearly 27 years and is as passionate about design as the day he started, which comes across really well in our interview. Collin has built his career and standing by delivering the kind of projects many of us would give a right arm to be...
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Ivana Stanisic — How the blurring of the lines between live, work and play is improving our communities
Send us Fan Mail Ivana Stanisic wowed me a while ago in a talk she did for PlaceLabs, the them was 'Belonging' her key message was the necessity of valuing personal agency. Ivana’s talk portrayed her belief of how a sense of agency is not only important to people on an immediate, individual…
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Ben Channon — We need to design happiness into our spaces
Send us Fan Mail I read Happiness by Design by Ben Channon during Covid, packed with sensible suggestions, and a checklist of how our homes should function — after the success of the book, Ben expanded on the concept into a Happiness by Design Toolkit, his most recent book, which looks at a much...
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Chris Coleman-Brown — Places need to work for people
Send us Fan Mail After a unique route into real estate; Chris worked in managing agent and client-side roles on many of the most exciting developments of the last 20 years. With a focus on putting customer experience and unifying place narrative at the centre of asset strategy; he's long banged…
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Rosanna Vitiello — How could shifts in organisation, knowledge, and ownership impact the places we play, work, and call home?
Send us Fan Mail I'm know Rosanna through the PlaceLabs event we founded together (soon to be rebooted, might I add!) and can comfortably say she's one of the smartest, most engaging and creatively curious people I know. — and I know a lot of smart, engaging, creatively curious people. From the...
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Nick Gaskell — How to build communities from scratch
Send us Fan Mail Nick explores his interest in progressive, diverse spaces for working and learning. He has a passion for promoting technology to innovate in how we create modern workplaces. In our podcast he share some of the secrets to Hawkins\Brown's unique approach to design. Super passionate...
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Will Sandy — Creating sustainable projects to build a new social capital
Send us Fan Mail I find talking to Will is always inspiring, and though he's from a different sector I love his approach to work and passion for self initiated socially beneficial projects. Though he's a Landscape Architect by trade I find it hard to 'put him in a box', to me he's more and…
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Jennifer Bryan —Silence is really loud in leading change.
Send us Fan Mail Jennifer Bryan is a published author, speaker and Director of Change and Leadership, who has worked with nearly 40 different organisations across multiple industries. In today's podcast Jennifer manages to unpack all the complex elements you need to consider when looking at…
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James Saunders — Without the right people you can't achieve your business goals.
Send us Fan Mail James Saunders is the Associate Director of Workplace Recruitment at Talent Locker, they specialise in placing experts in Workplace Consulting and Change Management. Every business we speak to seems to be struggling to fill positions or find great people, so we thought this was a...
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Nigel Oseland — Beyond the Workplace Zoo
Send us Fan Mail Friend of the show Nigel Oseland is back with his most recent book on workplace design, 'Beyond the Workplace Zoo', backed up with years of research and experience (and his wife Maggie's insistence he gets out of her hair during lockdown). Nigel is an environmental psychologist,...
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Lee Penson — How to deliver big ideas to big brands with a rapid delivery and sustainable outcome...
Send us Fan Mail I had the pleasure of meeting Lee at the Virtual Interiors Event during a talk we did together. This is one of our longer recordings as Lee is so engaging I struggled to cut much of it out. Lee founded & continues to lead globally renowned Architecture & Interior Design studio...
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Jonathan Wagstaffe — Why We Need To Over-Communicate With Our Staff
Send us Fan Mail Jonathan is a tech entrepreneur, digital marketing educator, and keynote speaker, with decades of experience in growing businesses. We're taking a slightly different angle for today's episode — looking at how digital can help us engage with employees and build our brand. In 2018…
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Simon Jordon — Applying First Principle Thinking to Your Workplace
Send us Fan Mail I met Simon through my good friend Ben James, and was immediately captivated by his warmth and humour, which you'll hear comes across well in the interview. Simon Co-Founded Jump with Shaun Fernandes 21 years ago and has grown an enviable list of clients (starting with Nike no...
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Sally Rice & Beth Harrision — We had to launch The Virtual Interiors Event to bring back organic connections.
Send us Fan Mail Beth and Sally met at Sketch before both setting up their respective businesses just before lockdown. As they navigated their new ventures and caught up with their network. "We kept hearing the same message, there was a loss of confidence in meeting face to face which felt like…
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Caroline Pontifex — Finding the cultural motivation behind a business, and what makes them tick.
Send us Fan Mail Caroline Pontifex is director of workplace experience at KKS Savilles and leads their occupier and workplace strategy team. Advising occupiers using workplace as a vehicle for change, and developers ensuring real estate solutions are able to respond to change, her work analysing...
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Giuseppe Boscherini, Nikita Mikhailov & Olga Vysotska — How are you feeling?
Send us Fan Mail Due to the current situation with Covid I wanted to touch base with podcast favourites Giuseppe Boscherini & Nikita Mikhailov who are joined by Olga Vysotska ( Treasurer, Board Member, Maternal Mental Health Alliance; Chief Listening Officer, PsyPub) to talk about how Covid is...
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Neil Usher — Making stuff happen when nothing stands still
Send us Fan Mail We catch up with Neil Usher, Chief Workplace & Change Strategist, GoSpace AI, on the back of his talk at Workplace Trends which you can find here https://workplacetrends.co/events/london-oct-2020. Neil is an avid blogger and author of two books, The Elemental Workplace, and now...
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Rachel Basha & Nicola Osborn — Human centric design and the changing face of the landlord/occupier relationship.
Send us Fan Mail Our interview with Rachel Basha, Founder and Design Director and Nicola Osborn, Creative Director of Basha—Franklin. As an Interior Design business they have human-centric design at the core of their work, we caught up with them after their Future Forward webinar which you can...
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Kay Sargent — Covid is impacting building culture, mentoring, ideating, growing and connecting.
Send us Fan Mail Kay Sargent is a Senior Principal and Director of Workplace at HOK. With 35 years of experience, She is a recognized expert on workplace design and strategy issues. She is an award-winning designer who has worked with several Fortune 500 companies to optimize their global real...
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Shane Kelly — The importance of place and interaction
Send us Fan Mail We’re pleased to announce the return of Spacecraft with Series 3 of the podcast, we had a little pause with everything currently happening while we established what the future holds with workplace. We did have a couple of great recordings in the bag which I feel are still…
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Nicola Rutt: Industrial Rehab and transforming old buildings
Send us Fan Mail With International Women's Day this weekend, who better to talk to than Nicola Rutt of HawkinsBrown. At the time on writing Nicola was recently shortlisted for the W Award (formerly Women in Architecture Award) and for the MJ Long Prize for her and her team’s incredible work on...
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Rosie Haslem: the value of an iterative approach to design
Send us Fan Mail Rosie Haslem from Spacelab joins us for this episode to discuss their unique approach to design. We learn how they use virtual reality to engage their clients, checking in with them throughout the process, and changing as necessary. We hear how their work redesigning the…
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Giuseppe Boscherini & Nikita Mikhailov: what do you get if you cross an architect with a psychologist?
Send us Fan Mail It turns out you get personality-based workspace design. In this episode, we discuss how personality can be used to design spaces. We’ve known for some time that personality affects a great deal of things, including how we perceive our environments. But this thinking, and…
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Duncan Gunn: applying sticky campus thinking to the workplace
Send us Fan Mail Duncan Gunn of GUNN Associates joined us for this episode of the podcast. Here at Them Design, we’ve known and worked with Duncan for around three years now. We’ve helped him brand and launch GUNN Associates, and watching their growth and success over the last couple of years has...
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Catherine Borowski: creating a job around the things you love, why art should be accessible and how placemaking can transform space
Send us Fan Mail I've seen Catherine speak at a number of events and I'm always captivated by her creativity, her passion and her outlook on life. Her work has evolved from an artist, into founding and leading award-winning placemaking agency ProduceUK. As expected, she nailed the podcast with…
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Jane Clay: Women in Office Design, understanding your client, and adapting to locales and regions
Send us Fan Mail Jane Clay joins the Spacecraft podcast as we kick off our partnership with Women in Office Design, a networking group for women across the office design and furniture industry. As well as discussing the importance of this group, we talk to Jane about her career, and of course…
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Deepak Parmar: bringing creativity to the workplace
Send us Fan Mail Leading workplace designer Deepak Parmar from MCM joined us for this Spacecraft episode. We discussed what workplace design can learn from retail in terms of experience-led design, and how the co-working trend has influenced expectations when it comes to workplaces. Deepak shares...
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Richard Russell: biophilia, moss, and sustainability in design
Send us Fan Mail In this episode, we talk to Richard Russell of Innerspace Cheshire, a company providing sustainable materials for commercial interiors. Richard is well known for his knowledge and passion for all things moss. We learn about different moss varieties and preserving techniques and...
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Workplace Trends: Why bringing human experience into the workplace is crucial
Send us Fan Mail Did you miss Workplace Trends? Don't worry we've got a pocket version... In this Workplace Trends special we attended the London event on October 15th 2019 event and grabbed as many speakers as we could. In this episode, among others, we speak to: Killian Keller from Electrolux…
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Simone Fenton-Jarvis: how to transform your workplace culture
Send us Fan Mail In this episode, we're talking to Simone Fenton-Jarvis of Ricoh. Simone is a workplace thought-leader with 13 years’ experience working within property management, facilities management, and workplace. With an MBA in Facilities Management and her operational and managerial...
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Simon Borg: bringing brands to life in some of the world's greatest stadiums
Send us Fan Mail Simon Borg, Creative Director of Populous Activate discusses key projects such as the London O2, and the Tottenham Hotspur’s Stadium. From ensuring wayfinding and architecture work together, to incorporating brand into the very essence of a building, Simon shares some fascinating...
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Mijail Gutierrez: how can spaces influence people’s behaviour?
Send us Fan Mail Mijail Gutierrez, Associate Principle at Perkins and Will. shares his sources of inspiration, and insights into his work on interesting projects such as The Economist's new London office. Learn how his curiosity and desire to have a positive impact on people's lives has resulted…
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Nigel Oseland: design that fosters collaboration, alleviates loneliness, and supports wellbeing
Send us Fan Mail A legend in the workspace sector, Nigel Oseland discussed some of his work of the past, present, and future. With a research background, he takes an evidence-based approach to his design and change management consulting work. In this episode, we discuss topical issues such as...
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Kursty Groves: the importance of purpose in workplace design
Send us Fan Mail This episode, we meet Kursty Groves, who has dedicated the last 20 years to examining how office design impacts on businesses and people. Author of two books, and founder of Shape, a workplace consulting and co-creation company, she gives a sneak peek into her workplace design...
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Jeremy Spratley: the workplace of today and tomorrow - meeting employee expectations
Send us Fan Mail From designing retail parks, to building the hugely successful practice that is Spratley & Partners, Jeremy has gained a lot of knowledge about workplaces along the way. In this episode, we discuss how his business has grown, the needs of workplaces today and into the future, how...
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Toby Mildon: designing inclusively creates a better environment for everyone
Send us Fan Mail In this episode, Toby shares why diversity and inclusion are business critical, and how he works with companies on bias within systems to creative truly inclusive workplace cultures. We discuss why designing for someone with autism, or with accessibility needs, can result in a...
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ABOUT THIS SHOW
That Workplace Experience Podcast explores how exceptional workplaces come to life — and the people behind them. Hosted by Dan Moscrop, Founder and CEO of THEM, this series uncovers the powerful connection between brand, building, and culture, showing how well-designed spaces can transform not only day-to-day working, but businesses as a whole. With a case-study approach, each fortnight Dan visits standout workplaces and speaks with the architects, interior designers, occupiers, developers, and leaders who brought them to life. Together, they unpack the full journey — from the original brief and key design decisions to the measurable impact on employee experience and business performance.
If you’re interested in how workplaces can connect your people to your purpose and your brand to your building, That Workplace Experience Podcast is your guide to the future of office design.
HOSTED BY
Daniel Moscrop
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