The All Access From Dent Repair Now

Episode 77: The Video That Changed My Life [00:00:00] Intro — welcome back to episode 77, Happy belated 4th of July, America's 250th. [00:00:00] Audio update — fixing last week's mic issues on intros/outros, asking listeners for feedback. [00:01:00] Correcting the record — it's actually been 13 years making YouTube videos, not 10 like he said last week. [00:02:00] Setting up today's topic: the origin story of how he got more involved in the PDR industry, sparked by one video. [00:03:00] Back to 2013 — the 4th of July hail storm and the car at the center of the story. [00:04:00] Being an introvert by nature and how uncomfortable he was on camera and in person for most of his life. [00:05:00] Announcing the Great Yap Challenge — 40 days of posting starting the next day, focused on Instagram and Facebook. [00:06:00] Shoutout to MeLissa for suggesting he go back and revisit his old videos for content. [00:07:00] Early video gear — the flip camera days and learning to talk to a lens instead of a screen. [00:09:00] Studio flooding interruption from a drainage issue next door — a real-time behind-the-scenes moment. [00:10:00] Back to the story — Dent Magic John (John Hiley) posts a glue-pulling tutorial video in a Facebook group in 2013. [00:12:00] Deciding to make a response video showing his own approach to oversized rail dents. [00:13:00] Playing back a clip of the original 2013 response video — early lighting, no mic, radio playing in the background. [00:16:00] The video hit 57,000 views on a channel that was never promoted — surprisingly strong engagement for the time. [00:17:00] Editing the video on a flight and putting it out into the world. [00:18:00] The video puts him on John Hiley's radar, leading to a phone call about a new trade organization: PDR Nation. [00:19:00] Joining PDR Nation as an advisor, eventually moving up to secretary and then chairman. [00:20:00] John and Mike Toledo invite him to speak on stage at MTE about PDR Nation membership marketing. [00:22:00] Prepping for a 20-minute speaking slot split three ways with John and Mike. [00:23:00] First time public speaking — the anxiety, the tunnel vision, and giving the entire 20-minute talk to one audience member in 5 minutes. [00:25:00] The aftermath — deciding he needed to actually learn how to speak from stage. [00:27:00] Tracing the ripple effect — SEMA, PDR Expo, MTE, PDR20, The Marketing Minute, coaching with Keith Cosentino, and Advanced Skills Seminar all trace back to that one video. [00:29:00] Wrapping the origin story and encouraging listeners to make their own video. [00:29:00] Shoutout to Matt Armijo at Get A Grip for the custom UV-printed cup with Dent Repair Now and Pittsburgh branding. [00:31:00] Praising Get A Grip's suction cup umbrella setup and customer service. [00:32:00] Tool of the Week — Keco's 12" Carbon Fiber Blending Hammer with interchangeable aluminum head and dual pivot tips. [00:33:00] Breaking down Keco's interchangeable system — handle lengths, head types, and durometers. [00:36:00] PDR Expo 2026 details — September 25-26 at The Rio in Las Vegas, round table Friday. [00:37:00] Coaching availability and how to get in touch — dentrepairnow.com/coaching. [00:38:00] Outro and thanks for listening.

[00:00] Kicking off Episode 76 — happy almost-4th of July, and a nod to America's 250th. [01:00] Q2 is officially in the books. Time for the quarterly goals check-in. [02:00] Looking back at a slow Q1, losing Dave, and the shift heading into Q2. [03:00] A good, productive, profitable Q2 — but not much time left to work ON the business. [04:00] Question for listeners: how did your Q2 go? Were you working on your business or stuck working in it? [05:00] What's ahead for Q3: the new beginner's podcast, "PDR Life," dropping Netflix-season style. [07:00] Gene's AI workflow for producing the podcast — transcript to show notes in minutes. [08:00] Question for listeners: are you using AI in your business, and how? [09:00] Gene's now accepting 1-on-1 coaching clients for PDR shop owners — how the discovery call works. [11:00] The promise: no missed episodes all year. Halfway through and still on track. [13:00] Why discipline beats motivation when it comes to staying consistent. [15:00] Doubling down on quick-tip content and video. [16:00] How 10 years of consistent YouTube videos are now bringing customers through the door. [19:00] The Q3 challenge for listeners: set aside 20-30 minutes and write down your goals. [21:00] The "one more step" mindset — a Navy SEAL BUD/S lesson on grinding through big goals. [23:00] Tool of the Week: Anson PDR's Tequila Tornillo interchangeable-tip rod. [26:00] The twofer: PDR Finesse Tools' 3/8" tip and extension set. [29:00] Coming up: PDR Expo 2026 in Vegas, Mack's beginner competition, the cold glue class, and the soft skills seminar. [31:00] Wrap-up — thanks for listening, like the Facebook page, and get involved on social. Links Mentioned Anson PDR — Tequila Tornillo Double Bend Hub Rod, Interchangeable Tip: https://ansonpdr.com/products/copy-of-tequila-tornillo-double-bend-interchangeable-tip-rod-hub-handle?variant=39841855570088 PDR Finesse Tools — 3/8" Set of Tips & Extensions: https://pdrfinessetools.com/product/3-8-set-of-tips-extensions/ PDR Expo 2026 (The Rio, Las Vegas — September 25-26): https://pdrexpo.com Email Gene directly: [email protected] Follow Dent Repair Now everywhere: @dentrepairnow

A solo episode this week. Gene Fetty is fresh off a 10-day vacation (Cocoa Beach plus a six-day Bahamas cruise) and unpacking two things at once: what unplugging actually taught him, and a brutal Southwest Airlines travel day that crystallized a frustration he's been sitting on for a while — the growing sense that, in a lot of places, nobody cares anymore. He brings it back home to what “caring” actually has to look like inside a business, and the episode closes with the launch of a brand new recurring segment: Tool of the Week. Taking a Real Vacation 10 days off — longer than their usual 7-day trip — split between Cocoa Beach and a 6-day Bahamas cruise MeLissa has been pushing Gene to slow down for years; this trip finally proved her point The first couple of days were less about relaxing and more about unwinding from “go mode” after working eight straight days beforehand Cruise life forced a real disconnect: bad internet, no calls, just waves and quiet — even Gene's “forever knots” loosened up Trusting Shannon to hold down the front desk and Louie and Mack to keep the shop running made it possible to actually unplug A reminder that boredom used to be thinking time — Gene's now building small unplugged moments into his mornings on purpose Father's Day & Getting Back to a Normal Schedule Happy belated Father's Day to all the dads listening Cut out early Friday, took Saturday and Sunday off — Louie and Mack stepped up so Gene didn't have to be in the shop The challenge to listeners: slow down, travel more, and build in the kind of regular breaks Gene admires in friends like Kevin Byrd The Southwest Airlines Saga A lamb roast with MeLissa's family on Saturday meant a hard flight home from the cruise on Friday Bounced between gates, denied a same-day flight change despite Southwest's own weather-rebooking policy, then held at the gate for late passengers after being told there was no time to wait for Gene's family Bags were denied boarding on an earlier flight “for not making it” — then turned up having flown on that exact flight anyway Landed hours late, with the gate agent's own colleague at baggage claim confirming: “Happens all the time.” “They Just Don't Care” Jason's (MeLissa's cousin) line that stuck with Gene: once you accept that people just don't care, it's almost easier to take Ties directly back to the insurance adjuster story from a few episodes back — a pattern of people protected from consequences who've stopped trying Gene's pushback: that attitude is exactly what Dent Repair Now refuses to allow into the shop What Caring Actually Looks Like The Great Service Guarantee: if a customer isn't 100% satisfied with the entire experience — repair, treatment, everything — they don't pay Every customer touchpoint matters: water, coffee, Wi-Fi, a clear explanation of cost and options The $200 rule: any team member can solve a customer problem on the spot, no approval needed, as long as it costs less than $200 Gene's challenge to other shop owners: what's actually in place at your business to make sure customers are taken care of? NEW SEGMENT: Tool of the Week Starting this episode, every show will spotlight a tool (or two) worth checking out. Week one is a two-for-one from Dent Reaper and Anson PDR. Compact Hub Mini Kratos Set — $259 from Dent Reaper. A smaller version of the popular Kratos Fat Tip door tool, built for tight European-style doors. Three mini Kratos tips (16" x 5/16", 12" x 1/4", 8" x 7/32") on compact hubbed rods. Gene's been running them on sharp, tight creases and says they push clean with no bend. https://dentreaper.com/products/compact-hub-mini-kratos-set?_pos=2&_sid=bfa6cde94&_ss=r Tequila Compact Handle Indexing — $199 from Anson PDR. The micro/compact hub handle built to pair with the Kratos Mini set. Gene's recommendation: grab the extension too — the added leverage saves your shoulders. https://ansonpdr.com/products/compact-handle-indexing Note: the Compact Handle only fits Anson's Compact HUB system — it will not fit micro hubs from other brands Coming Up PDR Expo 2026 — September 25–26 at The Rio, Las Vegas https://pdrexpo.com A Pittsburgh soft skills seminar, tentatively being planned for October A new beginner-focused show, the PDR Lifestyle Podcast, launching as a separate series soon 1-on-1 and 20 Group coaching available with Gene — covering repairs, business, marketing, growth, or staying small on purpose

Guest: Kip Brooks | Honest as Hail: Men of Metal Episode Summary Gene Fetty and Kip Brooks meet up in person — halfway between Pittsburgh and Cleveland — for a cross-promotional episode recorded in Gene's truck. Kip brings a background in neuro-linguistic programming (NLP) and soft skills sales training, and the two dig into practical techniques PDR techs can use to build rapport faster, sell with more confidence, and stop letting mindset get in the way of closing. Key Topics The 3–7 second first impression window — and why context changes the clock Neuro-linguistic programming (NLP): what it is, how it started, and how it applies to sales The 'know, like, and trust' framework — all three must be in place for a sale Zig Ziglar's moral obligation: if you believe in your product, you're obligated to sell it Belief and congruence — customers feel hesitation before they can explain it Why learning conventional repair costs (body shop pricing) makes you a better PDR salesperson Flipping the mindset switch when the phone rings mid-repair Smiling on the phone — how it changes tonality and why that matters The psychological sigh — a breathing reset before a customer interaction Finger-to-thumb breathing trick to shift from chest breathing to diaphragm breathing Matching your customer's speaking cadence to build unconscious rapport How to handle a room or a group with mixed energy types — start at the middle NLP modeling: breaking down what top performers do and replicating it Guest Links — Kip Brooks / Honest as Hail: Men of Metal Apple Podcasts: https://podcasts.apple.com/us/podcast/honest-as-hail-men-of-metal/id1884169242 Spotify: https://open.spotify.com/show/7AKTwrTTFYWYCig3DS790N?si=ZeA4yDolQXyElhh0Jo8mSA YouTube: https://youtube.com/@themenofmetal?si=ZJYQonuCL6aHcpl6 Facebook: Search Kip Brooks or Kipnosis Mentioned in This Episode Zig Ziglar — moral obligation to sell Nicholas Boothman — How to Make Someone Like You in 90 Seconds or Less Tony Robbins — introduction to NLP concepts Alex Hormozi — lack of information as the root of indecision PDR College Podcast (Keith Cosentino) Blackout Burger — where this episode was born PDR Expo 2026 The Rio, Las Vegas | September 25–26 Gene's cold glue class + The Roundtable of Knowledge. Keith Cosentino MC'ing the roundtable. pdrexpo.com Follow Dent Repair Now @dentrepairnow across all platforms. Help Gene hit 10K on Facebook!

Gene talks about what the culture at Dent Repair Now looks like, how they have evolved and what does work ethic mean? Is a strong work ethic actually healthy? PDR Expo is coming up in September at The RIO LAs Vegas! September 25,26 2026. See the round table and Gene’s talk on cold glue.  Also keep an eye out for the Soft Skills Seminar to be held at Dent Repair Now in late October or early November. 

Episode 72: Gratitude, Burnout, and When the Adjuster Actually Shows Up Episode 72 of the All Access Podcast from Dent Repair Now. Gene Fetty opens with a moment of gratitude after a punishing eight-day stretch, then updates the Jake's Insurance claim story from Episode 71, goes deep on the industry-wide insurance crisis, and wraps with a conversation about old tools, new podcasts, and what's coming up for Dent Repair Now. Quote of the Week "What a privilege it is to be tired from the work you once dreamed about." Gene reflects on nearly 25 years in PDR and challenges longtime technicians to stop and look back at how far they've come — instead of always chasing what's next. Jake's Insurance Update The adjuster came out Tuesday and approved the job. He was the original virtual adjuster who had written a low estimate from photos — and immediately acknowledged the truck was far worse than the pictures showed. The only change he made was backing out a flare replacement that, on inspection, turned out to be an easy scuff repair. The rest of Gene's numbers held. Total: approximately $4,800 approved. Why In-Person Adjusters Matter The contrast between the adjuster who refused to come out (Episode 71) and the one who did tells the whole story. In person, you can physically see the damage, take your own photos, and build a human connection. Over the phone, it's easy to stonewall. Gene believes that connection — not the paperwork — is what gets fair outcomes. The Scheduling Problem Gene's week was already fully booked when both insurance approvals came through at once. That forced late nights and weekend work for the team. Unlike body shops that run a full lot of waiting cars, most PDR work isn't insurance-based — which makes scheduling around unpredictable adjuster timelines a serious operational challenge. Gene is asking: should these cars stay longer? Should rental car clocks start ticking on drop-off? No clean answer yet. Shoutouts Big thanks to Louie and Mac for stepping up during the crunch week, including Mac coming in on a Sunday instead of spending it with his girlfriend. Building an Industry Playbook Gene is exploring whether PDR shops should get more engaged with SCRS and other body shop trade organizations. He's also looking at reaching out to Collision Hub and SCRS for an educational series specifically aimed at PDR techs navigating insurance claims. The question he's sitting with: when AI is writing the denial, who's our AI on the other side? Tool Talk The $4,800 smash repair was partially saved by a tool from a former employee — a 20-year-old A1 or Inventure rod with the right kick and a blunt tip, pulled from the basement stash. Gene makes the case for keeping old tools: you never know when a weird angle or a specific radius is exactly what the job needs. He also mentions buying a new football tip from Dent Reaper (.com) and somehow spending $700 on tools in the process. New Beginner Podcast Coming soon: a 10-episode Netflix-style series aimed at people new to PDR — covering the real look of the industry, what it takes to get in, and what the lifestyle actually looks like. Will have broad appeal even for experienced techs. A cool interview is lined up for July. Watch @dentrepairnow for the announcement. Soft Skills Seminar — Pittsburgh Coming this fall (likely October or early November) at Gene's shop in Pittsburgh. Focus areas: sales, marketing, and navigating insurance — evolving as the claims landscape changes. More details to follow. PDR Expo 2026 Sept 25–26 at The Rio, Las Vegas. Gene is doing a roundtable and a two-hour cold glue session Saturday morning — classroom theory in the first half, live hands-on repairs on a real car in the second half. pdrexpo.com Facebook Milestone Dent Repair Now is close to 5,000 followers on Facebook. Share the page, tell your friends, help push them over the line. Community Questions How are you scheduling insurance cars when approvals are delayed by a week or more? What's your go-to move when a virtual adjuster stonewalls you? Should PDR shops be more engaged with SCRS and body shop trade orgs? What's the old tool you can't bring yourself to throw away — and has it saved you? What resources are you using to build your insurance claims playbook? Links & Resources PDR Expo 2026 — Sept 25–26, The Rio, Las Vegas Dent Reaper Tools: dentreaper.com Follow: @dentrepairnow on YouTube, Instagram, Facebook, TikTok

  Episode 71: Insurance Talk — When the Adjuster Won't Show Up Episode 71 of the All Access Podcast from Dent Repair Now. Gene Petty walks through a live insurance claim battle on a deer-hit truck — from a lowball photo estimate and an adjuster who refused to show up, to a speakerphone call that cracked the case open. He also covers Erie Insurance's move to pull all field adjusters off the road, and opens the floor to the PDR community to share what they're experiencing.  The Claim  A truck came in with significant damage — roughly 30" on the rear door, plus hits in front of the wheel well and on the bedside. Shannon wrote it at $4,800. The customer filed a claim with their insurer (referred to as 'Jake's Insurance'), who ran a photo estimate and came back at ~$3,000.  The Adjuster Standoff  When Gene filed for a supplement, the assigned adjuster (Bob) called before the shop opened and refused to come out — stating Gene wasn't a body shop and the claim had been written for conventional repair. This was Gene's first time in 18 years of doing PDR insurance claims having an adjuster flatly refuse a visit.  The Speakerphone Moment  Gene called in a favor from his body shop partner (Joey), who swung by, agreed the door needed a full skin, and texted the original adjuster (Jim) directly. During the call, Jim didn't know he was on speakerphone — and said Gene was 'out of his mind' before realizing Gene was standing right there. The conversation shifted immediately, and Jim agreed to come out Tuesday.  The Bigger Problem  Insurance companies are now routing photo claims to local adjusters to write virtually rather than visit in person. Gene believes this is intentional — a built-in strategy to low-estimate claims knowing a large percentage won't get repaired.  Erie Insurance Going Virtual  Gene shares that Erie Insurance — one of the best insurers to work with in the Northeast — is pulling all in-person automotive adjusters from the field before year end. He considers this a major setback for PDR collision work.  Kristin Feller / Collision Hub  Kristin gave a talk on claims handling at a recent event (Montreal) and Gene recommends it highly. Key takeaway: adjusters are increasingly scripted and AI-driven, and repairers need specific language strategies to get around dead ends like 'we don't pay for that.'  PDR Expo 2026  Sept 25–26 at The Rio, Las Vegas. Gene is presenting on cold glue — theory in the morning, live hands-on repair in the afternoon with participants doing actual repairs on a live car. pdrexpo.com  Join the Conversation   What insurance issues are you running into on the collision/smash side?  How are hail delays different this year versus previous seasons?  What's your take on the industry-wide shift to virtual estimating?  Where should the PDR community be having this conversation?  How do you schedule multi-day repairs around unpredictable adjuster timelines? Links & Resources  PDR Expo 2026 — Sept 25–26, The Rio, Las Vegas Follow: @dentrepairnow on YouTube, Instagram, Facebook, TikTok

This week on the podcast, Gene breaks down the CAM Auto Completion competition from this past weekend in Montreal, Canada — covering the highs, the setbacks, and the moments that defined the event. From intense runs and unexpected damage to standout performances from competitors across the field, Gene gives his honest perspective on how the competition unfolded. The episode also includes exclusive damage photos and visual breakdowns as Gene walks through what happened, what failed, and what teams can learn moving forward. Along the way, he recognizes competitors who pushed through adversity, delivered impressive performances, and helped make the weekend memorable. Whether you were at the event or just following along online, this is a detailed recap of a wild weekend in Montreal — competition analysis, community recognition, and real discussion about the wins, losses, and damage that came with it.

Episode 69 – Tool Talk, Competition Prep & Chasing the CAM Auto Trophy Gene Fetty returns with a packed episode covering competition prep for the upcoming CAM Auto glue pull competition, lessons learned from last year’s event, and a deep dive into several tools and products currently earning a spot in his repair arsenal. The episode opens with a reminder that Dent Repair Now is planning a Soft Skills event later this year focused on business, sales, communication, and customer interaction inside the PDR industry. Gene shares a story about helping another technician improve phone sales in just a few minutes and explains why soft skills are often the missing link in many businesses. CAM Auto Competition Prep Gene then shifts into full competition mode as he prepares for the CAM Auto event in Canada. He discusses: What he learned from competing last year The importance of staying calm and managing time Quarter panel strategy Lateral tension and reshaping Working without backside access Cold weather glue pulling challenges The mental side of competition repair He also breaks down the competitors, judges, and the challenge of the first-ever glue pull-only format. Tools Discussed Anson Leverage Bag A simple but versatile support bag designed for leverage and tool positioning during repairs. Gene predicts it’ll become one of those heavily used “can’t live without it” shop tools. Glexo Diablo Cold Glue Gene talks about the new larger 32mm preloaded Glexo Diablo tabs and explains why fresh cold glue dramatically improves pulling performance and cleanup. Perfect Pull Glue Pellets After revisiting the Perfect Pull glue system, Gene shares why the glue has become one of his current favorites for heavier tension work and collision pulls. Black Plague Super Straight Tabs Gene explains why these tabs have become one of his go-to options for sharp damage and deep pulls. VIP Traction Tips Peter from VIP PDR Tools introduces new textured pushing tips designed to reduce slipping and improve control while moving metal. Shock Blocker XL Gene discusses why the larger Shock Blocker XL knockdowns are becoming his favorite setup for crown work and blending. JVF Mini Tips A standout tool in the episode, Gene praises the precision and polish of the new JVF mini knockdown tips for clean crown work and controlled striking. Upcoming Events PDR Expo 2026 Gene previews: His upcoming cold glue classes Live hands-on training Audience participation Networking and mastermind discussions The return of competitions in Las Vegas

  Recorded straight from the airport after a packed weekend in Texas, this episode recaps the Anson Open House 2026, the advanced glue pull class, and why events like this are one of the most powerful growth tools in the PDR industry. 🔥 Weekend Recap 📍 Arrival & 20 Group Meetup Early arrival in Dallas for a PDR 20 Group mastermind In-person masterminds still hit different—high-value conversations and connection 🛠️ Advanced Glue Pull Class Full class with strong engagement Highlight: 81-year-old student flying in to learn GPR Hands-on learning + real-time feedback = massive impact 🎉 Anson Open House One of the best-attended open houses to date Massive showroom + hands-on tool testing Free food, raffles, and giveaways (including MTE tickets, tools, and more) Celebrating Anson’s 30th Anniversary 🧰 Tools & Gear Highlights New hub tools and extensions VIP blending tips (purple = fan favorite) Wizard Dice caps for sharper pushes Cold glue systems and mini slide hammer kits Anson leverage bag (multi-position support tool) 🌮 The Experience Taco truck + open networking atmosphere Smaller, more intimate than MTE or PDR Expo Easier to have real conversations without the chaos After-hours hangouts, firepit conversations, and industry bonding 🤝 The Big Lesson: Networking “Your network is your net worth.” Relationships open doors across the country Events create long-term connections, not just short-term value One introduction leads to another… and another 🎯 Why You Should Go to Events Hands-on access to tools before buying Face-to-face learning and mentorship Real conversations with top techs and tool makers Opportunities you can’t get online 🚀 What’s Coming Next PDR Expo New hands-on training format Live car demos during classes Roundtable on networking and industry growth Cam Auto Event (Montreal) Upcoming podcast guests and interviews 💡 Final Thoughts Make time for events—don’t wait until it’s “convenient” Even a quick in-and-out trip is worth it Investing in yourself pays off long-term

This episode is a candid, unfiltered look into the mindset of a high-level PDR technician during hail season. Gene shares a recent experience tackling a difficult hail truck—and how it turned into a reminder of a recurring problem: Trying to do too much… just because he can.   🚨 The “Superhero Cape” Problem Every hail season, it happens: A rough panel comes in You know it’s going to be a grind But you say: “I got this” Even when: The dent count is extreme Replacement might make more sense The job will blow your schedule 👉 The real issue isn’t skill—it’s self-imposed pressure 🧠 Why Techs Do This Gene breaks down a few possible reasons: Obsession with the craft Desire to prove what's possible Influence from elite techs (like the “Bryce Kelly effect”) Internal pressure—not customer pressure This isn’t about capability… it’s about identity. ⏱️ Time vs. Reality A key lesson from this job: Estimated time: ~6 hours Reality: significantly more Result: stress, backlog, frustration 👉 The takeaway:Time is your most limited resource—and it’s easy to ignore that in the moment ⚖️ Growth vs. Lifestyle Business A major theme in this episode: Do you have to keep growing? Or is it okay to build a business that supports your life? Gene reflects on: Running a full shop vs. solo operation Overhead vs. profitability The idea that “if you’re not growing, you’re dying” 👉 Is that actually true… or just something we’ve been told? 🔁 The Cycle of Overcommitment This pattern shows up everywhere: Say yes to more work Overload schedule Stress builds Push through anyway Repeat next storm 👉 The real question:Why is it so hard to break that cycle? ⚡ Efficiency vs. Speed A great insight from training discussions: Newer techs want to go faster But the focus should be on doing better work Example: Highly efficient technicians optimize: Movement Setup Tool positioning Energy use 👉 Speed is a byproduct of efficiency—not the goal 🎓 Training & Industry Talk Excitement around upcoming training content in the industry Shoutout to high-level efficiency-focused technicians Discussion of different teaching styles and philosophies 🎤 What’s Coming Next Live-style episode from the Anson event Interviews and industry conversations Tool reviews (including new glue and tips) 💬 Question for You Do you ever take on jobs you know you shouldn’t? Why do you think we do this? Where are you at—growth mode or lifestyle mode? 🙌 Final Thought This episode isn’t about technique. It’s about something deeper: 👉 Understanding the mindset that drives your decisions—and learning when to pull back.

🎉 Birthday Weekend + Showing Up Anyway Turning 50 → full weekend celebration with family and friends Reality check: not 21 anymore 😄 Lesson: Even when you don’t feel like it, you show up and do the work 🔧 Advanced Glue Pull Class @ Anson Coming up soon (limited spots remaining) Focus areas: Lateral tension techniques Reshaping sharp/deep dents Body line repairs Cold glue speed + finishing Format: Hands-on + demo-based learning Bonus: $100 Anson gift card + lunch included Link: https://www.dentrepairnow.com/advanced-glue-pull 🧠 Why Headlines Matter (A LOT) Up to 80% of ad success = headline/hook Same applies to: YouTube videos Social media content Google Ads 👉 If your hook fails… nothing else matters 📘 Copywriting Resource Advertising Headlines That Will Make You Rich – David Garfinkel Breakdown: Proven headline formulas Fill-in-the-blank style adaptation Real-world application for local businesses 🔗 https://a.co/d/0dz3Ml51 🧩 The Power of Words “Only $4.99” vs “Costs $4.99” “Investment” vs “Price” Small wording changes = big perception shifts 👉 Every word in your copy matters 🎯 Speak to ONE Person Instead of: “Pittsburgh, we fix hail damage” Say: “Were you hit by the hailstorm in Ross Township?” Talk directly to the individual Enter the conversation already happening in their head 🌩 Real-World Example: Hail Marketing Shops overwhelmed → not taking estimates Opportunity = positioning + messaging Example angle: “Immediate hail repair openings” “We know local shops are booked—we can help now” 👉 Timing + wording = conversions 💬 Conversational Copy Wins Write like you talk Drop the formal tone Be human, not corporate Example: ❌ “Dear Sir or Madam…” ✅ “Hey, it’s Gene—the dent guy…” 🧠 The “Caveman Brain” Rule Your marketing should be instantly clear: “Ugg… dent broken. They fix dent. Call.” No confusion No overload No friction 📄 Landing Page Tip (Huge One) Best-performing pages: Match the exact wording of the ad Example: Ad: “Dent Repair Canonsburg” Page headline: “Dent Repair Canonsburg” 👉 Consistency = higher conversions ✏️ Keep It Simple (Crayon Simple) Short sentences Bullet points over paragraphs Easy to scan Easy to understand 🎥 Be Yourself on Camera Authenticity builds connection People don’t just buy services—they buy you Real example: Customer came in after watching a non-PDR “life” video Connection → trust → sale 🔥 Final Challenge Test your headlines Test your hooks Test your wording 👉 Then test again 💬 Call to Action What’s your best-performing headline or hook? Drop it in the comments or message Gene directly

PDR Business From Scratch: What I’d Do If I Started Over in a New City Episode Summary: What happens if you lose everything—your contacts, your reputation, your content—and have to rebuild your PDR business from zero? In this episode, Gene Fetty lays out a complete, practical roadmap for restarting in a brand-new market. From immediate cash flow to long-term stability, this is a step-by-step strategy rooted in real experience. Key Takeaways 1. Cash Flow First — Survival Mode Matters You’re not in the dent business yet—you’re in the marketing and sales business Start where money is immediate: Independent used car lots (COD work) Small body shops (quick pay + opportunity) 2. Go Where the Cars Are Car washes Detail shops High-traffic vehicle locations Set up simple, fast: Mobile setup Quick-turn repairs Volume over perfection early on 3. Build Reviews Immediately Set up your Google Business profile ASAP Ask every customer for a review Frame it as reciprocity, not begging “Reviews are how the next customer finds you.” 4. Document EVERYTHING (Content Machine) Every repair = content opportunity Use your phone—no excuses Post everywhere: Google Business YouTube Facebook Instagram 5. Wholesale = Long-Term Stability Target franchise dealerships (BMW, Lexus, etc.) Position yourself as: Backup to current tech Bridge between PDR and body shop 💡 Key insight: Sell once → get paid for years 6. Play the Long Game with Dealers Consistency wins Show up weekly Build relationships, not pressure 7. Turn On Google Ads Early Don’t wait for SEO Start with $300–$500/month Focus on high-intent searches 8. Build a Foundation Before Scaling Early work = “site prep” Wholesale = foundation Retail + marketing = growth layer Quote Worth Remembering “Until you have dents in front of you, you’re not in the dent repair business—you’re in the marketing business.” Call to Action Interested in advanced training? Grab a seat before they’re gone. Follow DRN for more real-world PDR business strategy. Share this episode with someone trying to level up.

Episode #63 – Sales Talk, Tips, & Advice Sales is one of the most overlooked—and most important—skills in the paintless dent repair industry. In this episode, Gene Fetty breaks down the mindset, strategies, and real-world experiences that have shaped his approach to selling PDR services. Most technicians enter the industry focused on tools and repairs, but quickly realize that without sales, there is no business. This episode dives into how to bridge that gap and become more confident, effective, and ethical in your sales process. 🧠 Key Topics Covered Sales is the Lifeblood of Your Business No matter your role—retail, wholesale, or hail—you are always selling. Without a sold job, there is no repair. The Moral Obligation to Sell Inspired by Zig Ziglar, Gene explains why believing in your service creates a responsibility to sell it properly—for your benefit, your customer’s benefit, and the industry as a whole. The Larry Story A powerful real-world example of what happens when a job is underpriced: The technician quits early The customer loses confidence The industry reputation takes a hit Know, Like, Trust Framework Before any sale happens, customers must: Know you Like you Trust you Gene explains how to build all three quickly through communication, body language, and connection. Education-Based Selling Customers don’t understand the complexity of PDR—until you show them. By walking them through the process, you remove resistance and justify pricing naturally. Pricing the Right Way Using tools like Mobile Tech RX and structured pricing: Removes guesswork Builds credibility Creates transparency Closing Techniques That Work Assumptive Close – Give options, not yes/no Confidence Close – Position yourself as the best choice Protractor Close – Adjust the repair, not just the price 🔗 Resources Mentioned Advanced Glue Pull Class:https://www.dentrepairnow.com/advanced-glue-pull  Larry Story Example Video:https://youtu.be/8ZJsJGsO4Kk?si=cu8cVF6FRjEizzFr  🎯 Final Takeaway Selling isn’t about being pushy—it’s about guiding customers to the right decision with confidence, clarity, and integrity.

Episode 63 – Goal Check-In & Customer Service This episode is a mix of reflection, reality, and philosophy. Gene checks in at the end of Q1 2026 and challenges listeners to revisit their goals—not just set them and forget them. With unexpected changes in the business (including losing a technician), priorities shift and require realignment. The episode then transitions into a real-world customer service experience that went wrong—and what it reveals about how businesses should handle problems. ⏱️ Key Topics 🧭 Q1 Goal Check-In 25% of the year is already gone Why goals should be flexible Adapting to unexpected changes in business Transitioning back into a full-time technician role Continuing to build education revenue alongside repair work 🔄 Adjusting the Plan Hiring strategy: bringing in younger, hungry techs Rebuilding an apprenticeship model Replacing repair income with education income over time 📞 Customer Service Breakdown (AT&T Experience) Failed activation and lack of solutions Poor communication and upselling at the wrong time Frustration caused by lack of ownership Key takeaway: Customer service matters most when things go wrong—not when they go right 🛠️ Dent Repair Now Customer Service Philosophy Core Principles: Lead with kindness and empathy Diffuse tension instead of escalating it Solve problems quickly 💡 The “Make It Right” Approach Refunds when customers aren’t satisfied Fix mistakes without hesitation Play the long game over short-term profit “If you’re not happy, I don’t want your money.” 💰 The $200 Rule If a problem can be solved for under $200—just fix it Don’t escalate small issues into big ones 👥 Training Your Team Employees must know what they’re allowed to do Empower them to solve problems on the spot Avoid arguments over small issues 🚗 Customer Experience Details Clean shop and waiting area Protecting vehicles during repairs Washing and detailing cars before delivery Creating a “wow” factor on pickup 📣 Community & Shoutouts Thad (Dent Proof) for sending stickers and support Encouragement to follow and engage with other techs 📅 What’s Next Q2 check-in coming at the end of June Advanced Glue Pull Training at Anson (May 1st)

All Access Podcast — Live from DB Expo Italy 🇮🇹 Recorded live at the DB Expo in Italy, this episode brings together top PDR technicians, trainers, and tool innovators from around the world. From masterclass insights to real conversations on the show floor, this is a behind-the-scenes look at what’s happening at the highest level of paintless dent repair right now. 🌍 What You’ll Hear Inside the DB Expo & international masterclass What separates elite technicians from the rest Why patience and process matter more than speed The power of networking and attending events New tools, systems, and innovations in PDR Real advice from experienced techs across the globe 🔥 Key Takeaways Patience Wins The best technicians aren’t rushing repairs. They’re making small, controlled, intentional moves. Preparation is Everything High-level repairs start before the first move: Setup Tool selection Repair strategy Different Styles — Same Standard Old school vs new school… same result: 👉 clean, controlled, high-level repairs Get in the Room Events like this accelerate growth: Learn faster Build relationships See what’s actually possible Give What You Know Multiple guests said it: 👉 share knowledge 👉 help others grow 👉 give back to the industry 🎤 Featured Guests & Links Zan Vidic YouTube: https://www.youtube.com/@vidicz Wayne – Just PDR Instagram: https://www.instagram.com/just_pdr_ Jonathan – JVF Tools Website: https://www.jvftools.com Bart – KECO Europe Website: https://www.kecotabs.be Diego – KECO Swiss Website: https://www.gluepulling.ch Instagram: https://www.instagram.com/keco_swiss Keith Cosentino – PDR College / Black Plague Instagram: https://www.instagram.com/bullseyedent Website: https://www.pdrcollege.com Website: https://www.blackplaguepdr.com Matt Boyette – The Dent Slayer Website: https://www.dentslayer.com Instagram: https://www.instagram.com/thedentslayer YouTube: https://www.youtube.com/@thedentslayerpodcast Martin Sadler YouTube: https://www.youtube.com/@dentremover01 Robbert – Freestyle Services (Netherlands) Facebook: Search “Freestyle Services Netherlands” 🚀 Final Thought You’re never done learning. The best technicians in the world are still: refining testing showing up If you want to level up — get around people who are better than you.

In this episode of the All Access Podcast, Gene shares a simple but powerful idea that has shaped his entire approach to business: expect success and show up ready for it. After nearly three straight weeks of work between Level Up training, large repairs, and studio remodeling, the shop schedule suddenly looked light. It would have been easy to assume the week was going to be slow. Instead, Gene approached the week with a different mindset. Show up.Expect success.Make it happen. That mentality resulted in over $1,100 in additional work captured during the week, simply because the shop was open, ready, and prepared when opportunity appeared. Gene compares this mindset to early route days in the PDR business — when showing up at a dealership, even in bad weather, often meant discovering repairs that would never have happened if he had stayed home. The lesson is simple: You cannot capture opportunity if you aren’t present. Key Takeaways 1. Success Starts With Showing Up Many technicians sabotage themselves before the day even begins by assuming the day will be slow. Expecting failure often becomes a self-fulfilling prophecy. 2. Action Creates Opportunity Opportunities rarely arrive perfectly scheduled.They appear when you're already in motion. 3. The “Pizza Shop Problem” Gene shares a story about a pizza shop that kept reducing its hours because business seemed slow. Each time the hours were shortened, customers stopped ordering later — reinforcing the belief that the shop needed to close earlier. Eventually, the business collapsed because it stopped being available when customers needed it. 4. Advice for Hail Chasers If you're trying to land hail work: Pack the truck.Go where the storm hit.Shake hands.Meet people. Success goes to the technicians who show up ready to work. What’s Coming Next Gene is preparing to travel to Milan for the DB Expo, where he will: Help launch a new KECO prototype tool Connect with European tool manufacturers Record interviews with technicians and industry leaders Capture behind-the-scenes content from the event Upcoming episodes will include conversations from the show floor. New Beginner Podcast Series Gene also announces a new 10-episode podcast series for beginners entering the PDR industry. The series will focus on: Learning philosophy Tool selection Training strategy What it really takes to enter the business Episodes will release one at a time and be designed to be bingeable like a Netflix series.

Episode 60 – Shop Talk Sunday The Obsession Behind High-Level Dent Repair One week after the Level Up training, Gene shares feedback from students already applying techniques they learned in class. But the big story of this episode is a brutal BMW liftgate repair that turned into one of the most difficult panels Gene has ever attempted. The damage occurred when a liftgate was backed into a garage door. Body shops quoted replacement between $3,500–$4,500, making repair financially questionable for the vehicle owner. Instead, the car became a live demonstration vehicle for the Level Up class. Things didn’t go according to plan. What should have been a quick rough-out turned into a multi-hour battle with: Locked metal Heavy German steel Extreme tension setups Hydraulic pushing Multiple pull strategies Eventually, through collaboration with several advanced technicians in the class, the panel started to unlock. But the real takeaway wasn’t the repair itself. It was the obsession that drives PDR technicians to keep chasing perfection long after the job is technically done. Gene reflects on: Why dent repair attracts obsessive personalities The psychological drive to “beat the panel” The balance between perfection and practicality What we can learn from extreme repairs The episode also includes tool talk featuring some new gear Gene has been testing in the shop. Tools Mentioned Dent Proof Epay PaddleIzzy Does PDR Custom HammerA1 “Zamer” TapperDent Craft Double Bend ToolKECO K-PowerKECO Tab StrapsAnson Phenolic TipsVIP Machined BlocksPeak Knockdown Tips Coming Soon Gene and Melissa will soon be traveling to Italy for the DB Expo, with plans to record podcast content and vlog the experience.

  Level Up Training Recap Gene and Žan sit down after Level Up training to talk about what made this year’s class such a success. The training sold out quickly and brought together technicians with experience levels ranging from just a few years to more than two decades. One of the biggest highlights was the strong camaraderie among the students. Technicians stayed late working repairs, shared techniques, and built relationships that will continue long after the class ended. Structured Skill Progression The class followed a deliberate progression: Glue pulling fundamentals Sharp dent repair Deep sharp dents Sharp crease repairs Advanced smash damage Students consistently reported learning new techniques every day and gaining new insights into repairs they previously struggled with. The BMW Smash Repair One of the most memorable moments of the class was working on a severely damaged BMW hatch. Originally expected to be a demonstration repair, it became one of the most complex repairs Gene has ever attempted. The repair required: Advanced tension setups Team collaboration Structural metal analysis Controlled unfolding The repair demonstrated how advanced damage often requires teamwork and problem-solving beyond standard techniques. Learning Through Different Styles One unique feature of Level Up is having two instructors with different repair styles. Žan’s approach: Fast production mindset Aggressive pushing Cherry cap techniques Slide hammer glue pulling Gene’s approach: Retail-level precision Controlled pushing Mini-lifter glue pulling Paint-safe techniques Students benefit from seeing both approaches and developing their own repair style. The Importance of Finishing Dents One of the biggest lessons emphasized during training was the importance of finishing dents to a higher level. Wholesale technicians often move quickly through repairs, but true skill growth comes from pushing repairs to the highest possible quality. Technicians who consistently push themselves toward perfection continue improving long-term. Team-Based Repair Inspiration The conversation highlighted the team-based repair model used by Jay Ma and Superior PDR in Taiwan. Instead of one technician completing a repair alone, multiple technicians rotate through large repairs to maximize efficiency and results. Follow Jay Ma here: Instagram: @superiorpdrtaiwan This approach proved valuable during the BMW repair where multiple technicians worked together to move locked-up metal. Online Training Resources Žan also introduced his new Hail Damage Pro course — a nine-hour training focused on improving hail repair efficiency and quality. The discussion emphasized that online training can be a powerful supplement to in-person instruction. Future Level Up Classes Another Level Up training is planned for next year with the same three-day format and limited class size. Join the interest list: https://www.dentrepairnow.com/level-up 

Are You Hail Ready? Preparing Your PDR Business for Storm Season Overview Hail season can change a PDR business overnight. One storm can take you from normal workload to full capacity instantly — and if you're not prepared, you'll lose money and create unnecessary stress. In this episode, Gene Fetty breaks down how local PDR technicians and shop owners should prepare before the first hailstorm hits. From dealership conversations to shop processes and estimating strategies, this episode is a practical guide to storm readiness.  Key Topics Preparing Before the Storm Talk to dealerships about hail readiness Review their insurance coverage Position yourself as the hail expert Build trust before competitors arrive  Body Shop Planning Discuss: Workflow expectations Repair vs replacement philosophy Where repairs will be performed Scheduling strategies Preparation prevents chaos when claims start rolling in. Equipment Readiness Make sure you have: Glue tabs stocked Cold glue ready Hail lights functioning Hood stands and tools inspected Batteries charged Hail season is not the time to realize something is missing.  Estimating Strategy Avoid writing estimates outside with line boards. Proper estimates prevent: Lost revenue Supplements Delays Consider estimating services like DentOps or Claim Connection. Lead Tracking You need a system for: Incoming calls Estimates Follow-ups Closed jobs Consider using a CRM before hail season begins.  Shop Systems Important systems include: Vehicle storage Key tracking Paperwork organization Parts management Workflow tracking boards Storm success depends on organization.  Hail Expo Replay Course Watch the full Hail Expo training: https://www.dentrepairnow.com/offers/xNd2Gmsy Includes presentations on: Hail marketing Claims handling Estimating strategies Storm logistics Running profitable storms  Level Up Training Join the waiting list for the next class: https://www.dentrepairnow.com/level-up Mentioned in This Episode PDR College Podcast Dent Slayer Podcast

Episode 57 – PDR Shop Talk: The Real Rollercoaster of Shop Ownership In this episode, Gene pulls back the curtain on what shop ownership actually looks like. From sliding tool carts down icy Pittsburgh driveways… to Google disasters… to hail storms saving the year… to payroll mistakes… to finally landing the right location — this is a no-fluff breakdown of the evolution of Dent Repair Now. If you’ve ever thought about opening a shop — or you’re in one and feeling the pressure — this one’s for you. 🔥 What We Cover Why Gene finally decided he needed a shop The brutal first year after losing Google traction Why Google Ads “help” can wreck your season The reality of county relocation chaos Hail storms that saved the business (and nearly broke it) Staffing struggles during peak season Over-hiring and payroll lessons learned Why location truly matters Mobile freedom vs. drywall prison Retail vs wholesale strategy Why premium demographics change everything The emotional reality of building something from scratch 📍 Key Takeaway Shop ownership is not “open the doors and they will come.” It’s: Risk Cash flow management Staffing decisions Marketing discipline Weather volatility Emotional resilience But it’s also: Control Growth Bigger repairs Education opportunities Building something lasting 🎓 Level Up – March 5, 6, 7 We sold out the first class in 4 days. We’re trying to run a second class with Žan Vidic the following week. Only 5 students needed to make it happen. 👉 Save your seat here: https://www.dentrepairnow.com/level-up $100 deposit. Fully refundable if the class doesn’t run. If you’ve been thinking about it… this is your shot.

Episode 56 — Gene Fetty with Chase Dolan Where we start Chase’s background: 27 years in autobody, mainly painting First exposure to glue pull at his shop (Keco kit sitting unused) The “whoa” moment when a dent actually moved Training journey 8 months trying to learn mostly online Real World PDR with Jim Mitchell (one week in person) Dent Wizard/Chris/Dave O weekend training Why in-person coaching fast-tracked everything What actually made him better Daily metal time Learning to slow down Cross-checking with light Knowing when to knock down vs. push Finishing vs. “good enough” Big lessons from Level Up Better starts = better finishes Lateral tension concepts Handling stretch metal When to commit to a tough dent instead of quitting Why patience is a superpower in PDR Real-world win The nasty bedside repair he almost gave up on How shrink and glue changed the outcome Why the customer was thrilled not to paint Why he signed up again for Level Up 2026 Small room. Big instructors. Real dents. Training with Gene + Žan = priceless reps Wants to get better at blending and tough rails Advice to newer techs Stop trying to “figure it out alone” Invest in in-person training Practice hard dents, not easy ones Don’t quit when it gets uncomfortable Where to find Chase dolandentrepair.com Facebook: Dolan Dent Repair Level Up 2026 First class sold out fast Second class tentative (March 5–7) if 5 deposits come in 👉 https://dentrepairnow.com/level-up

🔥 LIVE from Radio Row at MTE! 🎙️ Straight from Radio Row at MTE, we sat down with 6 guests for an unfiltered conversation on PDR, growth, and the realities of the trade. Recorded live from the floor of MTE, this podcast brings candid insight, real stories, and actionable takeaways you won’t hear anywhere else. Whether you’re a seasoned technician or pushing past your current limits, this episode delivers no-nonsense value from real people doing real work. 🎧 LISTEN & LEARN: 🔗 Level Up Training with Zan Vidic & Gene Fetty: https://www.dentrepairnow.com/level-up This is where experienced techs go to sharpen their skills, refine how they think through damage, and get hands-on guidance that actually moves the needle — limited seats available. 💬 FOLLOW & CONNECT Subscribe for more PDR tips, stories, and training updates! Leave a comment — tell us what part hit hardest or what you want next. 📩 Want to be on the show? Reach out! 🔥 Thanks for watching — and remember: Skill doesn’t come from watching — it comes from doing.

  Episode 54: MTE Pregame, Level Up Training, and Education Day Picks In this episode of The All Access Podcast, Gene Fetty checks in after Snowmageddon 2026 and lays out what’s coming next — from the upcoming Level Up Advanced Training in Pittsburgh to a full breakdown of Mobile Tech Expo (MTE) Education Day. Gene dives into: Why this year’s Level Up Training (Feb 26–28, Pittsburgh) may sell out before it ever goes public What makes Level Up different: real hands-on reps, advanced damage, and real-world application Deep rails, sharp dents, cold glue evolution, creases, body line tension, shrinking, smash repair, and metal flow How Gene and Jean approach the same damage differently — and why that matters for your growth The business side: estimating, selling, marketing, and content creation woven into the class Gene also previews everything he’s involved in at MTE, including: Live podcast recording from Radio Row Beginner Day Glue Pull Training KECO Education Day presentation on unlocking and keeping metal unlocked Shop Owners Roundtable discussion His must-see picks from Education Day, including business, hail, AI estimating, total loss strategies, and production efficiency If you’re attending MTE, thinking about advanced training, or just want a behind-the-scenes look at what really moves the needle in PDR and business — this episode is loaded. 👉 Interested in Level Up Training?DM Gene or Jean to get early access before it’s released publicly.

In this episode of The All Access Podcast from Dent Repair Now, Gene gets real about discipline, consistency, and showing up even when motivation is nowhere to be found. With MTE right around the corner, he also dives into a deep tool breakdown featuring brand-new releases, updates, and problem-solvers every serious PDR tech should know about. Gene shares behind-the-scenes thoughts on sticking to weekly podcast commitments, why discipline always beats motivation, and how small daily actions compound into real progress — in business, content creation, and repair work. The second half of the episode shifts into full tool-nerd mode, covering new and updated tools from some of the most respected names in the industry, plus a few surprises you’ll want to see in person at MTE. What’s Covered in This Episode: Why motivation fades — and discipline is what actually moves the needle Keeping promises to yourself (even when you don’t feel like it) Encouragement for techs putting themselves on camera for the first time MTE updates and how to get involved with the podcast live from the show New tool highlights and first-hand impressions What’s worth checking out (and testing) on the MTE show floor Tools & Brands Mentioned: Anson PDR https://ansonpdr.com Black Plague PDR https://blackplaguepdr.com Sundial Tool https://sundialtool.com Events & Announcements: MTE 2025 – Live podcast recording, tool demos, and in-person conversations Glue Pull 101 @ MTE – Beginner-friendly, results-driven glue pulling Shop Owners Roundtable – Real conversations with real operators Level Up Training – Limited-seat advanced training (details coming soon)

Episode Summary You can be incredible at what you do — and still be invisible. In this episode, Gene dives into a problem he’s been talking about for nearly a decade: technicians creating amazing repair content without ever putting themselves on camera. The result? Beautiful work… and zero connection. Gene explains why video isn’t about becoming an influencer — it’s about trust. Customers don’t just buy repairs; they buy people. And video is the fastest way to build that connection before a customer ever calls or walks through the door. Along the way, Gene shares real stories from his own business that prove how powerful video can be, even when it’s imperfect. The episode wraps with industry updates, support for a longtime PDR leader, and news from around the PDR world. Key Topics Covered Why silent repair videos are holding techs back The Know–Like–Trust factor and how video accelerates it Simple ways to get on camera (even if you hate it) Using voiceovers and time-lapse as stepping stones Why personality matters more than polish Real customer stories where video pre-sold the job Sharing wisdom beyond dents and repairs A direct challenge to get uncomfortable — and visible Practical Takeaways You don’t need to be a content creator — you need to be seen Your phone is already a professional video tool Voiceover is better than silence Wide shots make getting on camera easier Customers trust familiarity more than perfection Industry Updates & Mentions Mobile Tech Expo (MTE 2026) Gene will be attending MTE with multiple appearances, including Beginner Day focused on Glue Pull Repair, Education Day with KECO, the Shop Owners Roundtable, and a live podcast recording from the show floor. Paul Kordon A foundational figure in the PDR industry and the “PK” behind modern pricing systems, Paul was recently diagnosed with lymphoma. Gene encourages the industry to support Paul however possible — financially, emotionally, or through prayer and positive energy. PDR Universe Podcast A brand-new podcast hosted by Žan Vidic and Zeeshan, bringing global PDR perspectives, competition-level insight, and technician conversations to the community. Call to Action This week: Make one video Put your face or voice in it Tag @DentRepairNow Post it No excuses.

Episode Overview In this first episode of 2026, Gene breaks down a simple but powerful system for goal-setting and productivity that actually works in the real world. Instead of New Year’s resolutions that fade by February, this episode focuses on daily execution, accountability, and winning the day—one decision at a time. Gene shares personal lessons, productivity frameworks he’s returning to this year, and a practical way to turn massive goals into daily wins using the Power List concept popularized by Andy Frisella. Key Topics Covered Why most New Year’s resolutions fail Overestimating the year vs. underestimating the day Quarterly goal check-ins and adjusting the target The Power List: 3–5 daily actions to win the day Turning daily wins into weekly, monthly, and yearly success Focus Finder sessions and deep work Productivity habits for business and life Recommended Listen The episode that inspired this mindset shift: 🎧 “Win the Day” – Real AF with Andy Frisella (Apple Podcasts)👉 https://podcasts.apple.com/us/podcast/real-af-with-andy-frisella/id1012570406?i=1000377906163  Upcoming Mentions & Events Ginger Bros Dent Show – Shop Owners Roundtable MTE 2026: Beginner’s Day: Glue Pull Repair 101 Keco Talk: Unlocking & Staying Unlocked Level Up Training – February 26–28, Pittsburgh Connect with Dent Repair Now 🌐 https://dentrepairnow.com 📲 Instagram / Facebook / YouTube: @dentrepairnow

  Episode 50 is a milestone — and it’s also my longest, most tool-packed episode to date. In this episode of The All Access Podcast, I break down the must-have PDR tools for 2026, along with new tools to watch heading into Mobile Tech Expo (MTE) 2026. This isn’t theory, hype, or “tool influencer” talk — these are real tools I use every day in the shop, on hail cars, door dings, and large collision repairs. Some of these tools are brand new.Some have been around forever.All of them earn their place in my cart. This episode is designed to help you: Build a smarter, more efficient tool setup Stop over-switching tools mid-repair Understand why certain tools matter — not just what they are Prepare for what’s coming at MTE 2026 What We Cover in This Episode 🔧 Must-Have Shop Tools (Old School & New) Wedges, blocks, and leverage tools that never leave my cart Why simple tools still matter more than flashy ones How proper leverage saves time, fatigue, and paint 🔨 Hammers & Paddles I Trust My go-to blending hammer Finishing paddles vs. power paddles (and when to use each) Why handle design and material matter more than most techs realize 🎯 Tips, Precision Tools & Tight-Access Solutions Small-diameter rods and tight-access tools Phenolic and specialty tips for clean, aggressive pushes Why buying all the tips actually saves money long-term 🧲 Knockdowns That Changed How I Work Shock-absorbing knockdowns vs. traditional styles Tip materials, weight, and control Why I stopped switching knockdowns mid-repair 🔥 Glue Guns (Hot & Collision-Grade) My everyday cordless glue gun setup High-output collision glue guns for large pulls When multiple guns beat one “do-everything” gun ❄️ Cold Glue Systems & Slide Hammers Why I was wrong about cold glue (and what changed my mind) My finishing-stage cold glue setup Slide hammers I rely on — and why I own more than one 🔗 Lateral Tension & Large Damage Movement My preferred tension tools for unlocking repairs Why lateral tension changes everything on collision damage Tools that move metal without creating new problems 🌨️ Hail-Specific Tools That Are Non-Negotiable Carbon fiber rods and extensions Long-reach knockdown setups Tools that save your body during large hail jobs 🎓 MTE 2026 Education Day I also talk about my upcoming Education Day session at Mobile Tech Expo 2026, where I’ll be teaching: Lateral tension strategies How to unlock repairs and stay unlocked Tool setups that expand what’s possible in PDR Tool Companies Mentioned in This Episode (Listed for reference — this episode is not sponsored) Anson PDR Dent Craft Tools KECO Tabs VIP PDR Tools Dent Slayer / A-1 Tool Finesse PDR Tools Black Plague PDR Dent Vision Tools Glexo Perfect Pull Dent Repair JVF Tools Fast PDR Tools CamAuto Carbon Tech PDR Willy Quick Dent Gents Stuckey Tools Final Thoughts Episode 50 isn’t about buying more tools — it’s about buying better, using fewer tools more intentionally, and working smarter instead of harder. If you’re heading into 2026 feeling overwhelmed by tool options, this episode will help you: Simplify your setup Speed up your repairs Protect your body And get better results with less effort 🎧 Listen to the full episode📺 Watch on YouTube📍 Join me at MTE 2026 – Education Day

  In this episode of The All Access Podcast from Dent Repair Now, Gene dives deep into one of the most misunderstood topics in modern PDR marketing: social media. While platforms like Instagram, TikTok, and Facebook are more popular than ever, Gene explains why relying on them as your primary business strategy is a dangerous long-term mistake—especially for local, retail-focused PDR businesses. Using real-world examples, personal experience, and years of marketing experimentation, Gene breaks down why your website is the asset you actually own, how SEO compounds over time, and how social media should be used as a distribution tool, not the foundation of your business. Topics Covered Why social media is “rented land” The risk of losing years of content overnight Website-first vs social-first strategies Local SEO vs vanity metrics Why content should age like wine, not milk How YouTube fits into a smart PDR marketing plan Real examples of long-tail SEO paying dividends for years Using social media to support—not replace—your website A practical challenge for local PDR business owners Listener ChallengeIf you don’t have a website — start one.If you do have a website — publish one piece of content this month that answers a real customer question. Shout-OutHuge thanks to Cass from CTBodyTech for the thoughtful card and stickers — and for being a great example of implementing training and taking action. Coming Up NextEpisode 50: 2026 Must-Have PDR ToolsGene breaks down the tools that actually make you money — not hype tools, not drawer-fillers.

Episode Highlights: - Why there is no universal “best” training - The importance of learning style vs teaching style - One-on-one training: fastest results, highest cost - Small group training: best balance of value and access - Why seminars are great for mindset and micro-wins - The NASCAR analogy: chasing 1% improvements - Why online training does work (when done right) - The real problem: techs refusing to commit to anything - Why metal time matters more than format - Upcoming MTE appearances and topics - Possible Level Up class (Feb 2026 – Pittsburgh) Mentioned Events & Topics: - MTE Beginner Day & Education Day - Glue Pull 101 - Unlocking & Staying Unlocked (KECO) - Shop Owner Round Table (MC’d with Matt Moore)

In this episode, Gene sits down at a Pittsburgh cigar bar with long-time friend and industry road dog Jack Bucknell. They dive into what truly changes a PDR technician’s career: relationships, networking, getting off your island, and plugging into the community. Together they unpack: Why so many techs feel isolated How going to events like MTE and PDR College Advanced Skills Seminar changed their lives How real relationships lead to real opportunities (hail work, retail growth, worldwide travel, and lifelong friendships) Upcoming highlights for MTE 2026, including new talks, new tools, and what Gene & Jack will be involved in The newest tools shaking up the PDR world, including: Reaper Revolver Hood Stand Keco’s Dent Slayer Panel Stand Anson Mini Hub Carbon Tech Light Stand Shock Blocker Flip Light /  Elimadent Mini Light Gene’s favorite new tool of the year Jack’s top three tools of the year The power of massive action, showing up, and saying yes Announcements for: Level Up Training (“If we get enough people, we’re doing it.”) AAI → Dent Repair Now migration for all students If you've ever felt like you're “on an island” in the PDR world — this episode is the antidote. Key Takeaways You’re only on an island if you choose to be.Getting off your island starts with showing up: MTE, meetups, open houses, toy drives, anything. Relationships create opportunities you can’t plan for.Jobs, travel, collaborations, tool development, training, masterminds — all of it happens because you meet people. PDR College was a turning point for many techs.Listening → going to events → taking massive action = career transformation. Efficiency tools = more cars = more income.The Revolver stand, Carbon Tech light stands, and tension tools are changing how fast techs work. MTE 2026 is going to be huge.Gene is speaking, co-hosting the Shop Owners Roundtable, and participating in Radio Row along with Jack. Level Up Training may return.Message Gene or Zan if interested. The AAI migration to DRN Institute is complete.Students retain full access and can log in at dentrepairnow.com/institute. Tools Mentioned (Add your affiliate or shop links here if you want a monetized version) Reaper Revolver Hood Stand Keco Dense Layer Stand Keco K-Power + Tab Straps Anson Mini Hub Carbon Tech Light Stand Elim A Dent Flip Light / Limited Mini Light Shock Blocker Industrial Glue Gun (Jonathan’s) Calls to Action Watch the video version on YouTube → @DentRepairNow Log into all AAI courses at → dentrepairnow.com/institute Message Gene or Zan if interested in Level Up Training (February) Follow Gene on all platforms → @DentRepairNow

Episode 46 — Tool Talk, Cyber Monday Steals & What’s New Inside DRN In this solo episode, Gene dives into one of the most tool-heavy years he's ever had — and with Cyber Monday upon us, he walks through the best deals, the tools he picked up, and why they made the cut. From Keco tension systems to Stuckey fade lights, Dent Reaper’s Kratos tips, Dent Vision paddles, and Anson’s newest compact-door tools, Gene breaks down real-world use cases from a working PDR shop. He also shares listener feedback from the Dent Slayer podcast appearance, reflects on a massive “Dent for Kids” turnout, and previews upcoming training sessions at MTE 2025 — including the return of the Keco shirt, new classes, and co-hosting the Shop Owner’s Roundtable. What We Cover: Listener reactions to last week’s episodes The big “Dent for Kids” update New software + future plans for multicam tool reviews Gene’s top Cyber Monday / Black Friday tool picks Why the Keco K-Power and new tab straps are MUST-own pieces Dent Reaper Kredo tips and why they’re tool-of-the-year contenders The new “Zamer” hammer from A-1 and why it belongs in your kit Dent Slayer course discounts + why instructor connection matters Get-A-Grip battery-powered suction cups Dent Vision’s Shock Blockers, wedges, adapters, and more Big deals from Carbon Tech, Finesse Tools, Anson, and Stuckey MTE 2025 previews — classes, speakers, and the Shop Owner Roundtable AAI → DRN migration reminder for all past students Links to Tools Mentioned:(Full YouTube version below includes all the clickable links) Follow @DentRepairNow for tool reviews, shop tours, and new training content.

  🎙️ All Access Podcast #45 From Collision Repair to Global Innovation: The Jonathan Vandenfontyne Story In this powerhouse episode, Gene sits down with world-renowned technician, tool designer, and industry innovator Jonathan Vandenfontyne (JVF Tools). If you’ve ever wondered how large-damage glue-pull repair evolved… or how Keco’s collision system came to life… or what it takes to invent next-generation PDR tools… this episode is a must-listen. Jonathan shares his incredible journey from classic European collision work to becoming one of the most influential minds in modern glue-pull and lateral tension repair. You’ll hear the real stories behind the tools, the breakthroughs, the failures, and the innovations that changed the collision and PDR industries forever. 🔥 Episode Highlights 🔧 How Jonathan Entered the World of PDR Growing up in Belgium and entering collision work at 16. Training under specialists who handled massive structural repairs. Seeing his first PDR tech using handmade tools in an old Peugeot factory. His obsession with learning anything he didn’t understand — including paying just to watch a tech work. 💡 Early Adoption of Glue Pulling (Before Glue Pulling Worked Well!) Buying the original Würth glue pulling kit around 2004–2005. Everyone said: “Don’t waste your money — it doesn’t work.” Jonathan refused to accept that. Experimented with cleaners, temperatures, polishing, and techniques until he made the kit perform at a high level. Discovered glue pull solutions for repairing RVs and mobile homes where pushing wasn’t possible. ✈️ The Trip That Changed Everything — Meeting Keco at MTE Flew standby thanks to his wife working for United Airlines. Walks into MTE for the first time — “felt like Disney World for PDR.” Discovers the first-generation flexible centipede tab. Immediately realizes: “This tab is incredible — but where are the tools to actually use it?” Builds his own prototype pull towers, bridges, feet, and hydraulic adapters at home. Starts pulling massive dents in minutes instead of hours. 📈 The Viral Video That Changed Glue Pull Repair Forever Gene and Jonathan discuss one of the most influential glue pull videos ever posted—Jonathan’s 2017 “horse-kicked” van quarter panel repair. A massive double-wall smash One Ice Centipede A hydraulic pull And the dent walks out in minutes Jonathan received hate mail claiming the repair was faked But it became the “aha moment” for thousands of techs (including Gene) 🛠️ The Birth of Modern Collision Glue Pulling Jonathan collaborates with Chris White, Tim and Jerry at Keco. Designs early prototypes of: Centipede tabs Ice tabs Large-damage pulling systems The 7mm Dead Center crease tab (born from grinding down a 12mm tab on a whim!) This evolves into today’s Keco GPR system used worldwide. 🚀 The Creation of JVF Tools Jonathan shares why he launched his own brand: Always operated as a freelancer — never an employee Wanted to build tools that he believed were missing Wanted to advance lateral tension and combination pulling Paired with Barry McKearnan and engineer Jerry Leopold Their combined thinking leads to the invention of… 🔩 The JVF Retention System One of the biggest leaps in glue pull tech in the last decade. Jonathan breaks down: The science of pulling vs. pushing Why diving feet were a problem in earlier systems How retention allows: Lateral tension Vertical lift Or both at once Why that creates “metal flow” instead of fatigue Why combining tension with cold glue is so powerful And how the new Mini Retention System gives PDR techs access to the same concepts in a lighter form 🔥 New Tools & Innovations Gene and Jonathan discuss: The JVF glue gun (a game-changer for high-volume glue use) Glue pellets The upgraded orange lifter adapters Cold glue techniques Prototype testing And how Jonathan gauges whether a tool is worth producing: “If I don’t reach for it as my go-to tool… I don’t release it.” 🎓 The European Masterclass: A New Level of PDR Training Jonathan previewed his upcoming 3-day Elite Masterclass featuring: Gerson (Brazil) Martin Suur (UK) Barry McKearnan John Vidic (USA) And Jonathan himself This event is Europe’s answer to PDR College — built for serious techs seeking elite skills in: Lateral tension Smash work Large damage Finishing techniques Metal flow Panel design and mapping And advanced glue pulling A professional videographer is filming the entire event for future release. ⚠️ Jonathan’s Warning to Inventors He closes the episode with incredibly important advice: “If you invent a tool, protect it.Get a patent.Even a basic one.We are in a time when everything is copied immediately.” He shares: How Alibaba/AliExpress copied his Retention System instantly How his patent allowed him to have all copies removed Why new inventors MUST protect their designs Why copying hurts the entire industry Why supporting original creators ensures we keep moving forward 💬 Gene’s Closing Thoughts Gene reminds listeners: Knockoffs damage innovation Tool creators like Jonathan, Keco, CamAuto, Anson, etc. push the industry forward If techs don’t support innovators, the innovations will stop Invest in real tools from real industry people — not cheap imitations 📌 Links Mentioned JVF Tools: https://www.jvftools.com  Upcoming European Masterclass: Available on JVF site Retention Tools available through: Anson Keco Morgan (EU distributor) 🧵 Follow Gene / Dent Repair Now Instagram: @dentrepairnow Facebook: Dent Repair Now Website: dentrepairnow.com YouTube: @dentrepairnow 🎧 Listen Now All Access Podcast #45 — “Jonathan Vandenfontyne: The Story Behind the Innovation”

Gene apologizes for not getting this episode out sooner and then talks about how amazing the Seminar was, we also talk about some new tools our Dents 4 Kids toy drive event and much more.

Big news, everyone — The Auto Appearance Institute is officially becoming part of Dent Repair Now! In this special farewell episode, Gene shares the story behind the move and what it means for listeners, students, and the entire PDR community. Here’s what you’ll hear: ✅ Why AAI and Dent Repair Now are merging into one stronger brand. ✅ How The Institute @ Dent Repair Now will simplify your training and access. ✅ What’s changing — and what’s staying exactly the same. ✅ How to keep up with the new All Access Podcast from Dent Repair Now. Your courses, access, and progress are safe and sound. All AAI classes are now hosted inside The Institute @ Dent Repair Now, where you’ll find every course, plus new ones rolling out soon. 👉 Visit www.DentRepairNow.com/Institute to log in and continue learning. 🎧 Follow and subscribe to The All Access Podcast from Dent Repair Now for new episodes, industry stories, and guest interviews.

Just a short show. I am taking a few weeks off and didn't want to leave you all hanging.

Gene gives a recap of how the Cam Auto competition went for him, he talks about the hail expo, and goes over his tool haul from the weekend.

Gene and Danny give you a day by day, play by play from the competition .

An audio only episode today. Gene talks about a couple tools he forgot to mention in the last episode. The Get A Grip with 82" umbrella and the JVF big glue gun. We also cover updates on how things are going, the end of chaos, a new "Dylann", dealing with different types of hail storms and what Gene is thinking about the upcoming GPR PDR competition at Cam Auto!

  🎙️ Episode 38: Tool Talk & Big Events on the Horizon – Mid-Season Check-In In Episode 38 of The All Access Podcast, Gene Fetty is back with a laid-back but valuable solo episode packed with gear talk, event previews, and a behind-the-scenes look at what’s happening mid-season at the Automotive Appearance Institute. Gene kicks things off with updates on two major events: Hail Expo in St. Louis (July 18–19): A free-to-attend event featuring a full lineup of speakers, tool companies, and networking opportunities. Reserve your spot at www.hailexpo.com. GPR/PDR Competition at CamAuto in Montreal (July 11–13): Gene is headed north to compete and judge in this prestigious glue pull event, and he shares both his excitement and nerves. From there, it’s a gear-focused deep dive: Gene walks through some of the tools he’s been testing in the shop and during training, including standouts and setups he’s prepping for upcoming live streams. He tests a new overhead camera system, giving listeners a preview of the live stream capabilities for Hail Expo. Throughout the episode, Gene reflects on the evolution of his tool cart, what stays, what gets retired, and how tools impact teaching and real-world results. Whether you’re tuning in for tool talk, event updates, or just want a genuine mid-season pulse check from one of the industry’s top educators, this episode has something for you. 📍 Links mentioned: 🎟️ www.hailexpo.com – Reserve your free ticket 🛠️ www.camautopro.com – Learn more about the GPR competition 🎥 Visit the Automotive Appearance Institute YouTube channel for the video version of this episode

🎙️ Episode 37 – The Hail Expo Live Episode All Access Podcast by the Auto Appearance Institute Host: Gene FettyGuests: Noah from DentOps, Ryan Hampton 🔗 Visit www.hailexpo.com for full event info and updates! 🚨 What’s Inside This Episode? In this special live edition, Gene Fetty is joined by co-organizers Noah (DentOps) and Ryan Hampton to bring you the inside scoop on the return of the Hail Expo for 2025.This is the event that’s reigniting the industry conversation around collaboration, education, and innovation in hail repair. 🧠 Topics Covered [0:00] Welcome & Why We’re LiveFirst-ever live recording for the podcast — bringing fresh energy and real-time engagement. [3:00] The History of the Hail ExpoRyan shares how the idea was born from early technician meetings and events during his time running a hail company in St. Louis. [6:45] Why Bring It Back Now?Discussion on the need for industry connection post-COVID and the new energy in hail-focused PDR. [12:00] What to Expect at the 2025 Hail ExpoDetails on the layout, training sessions, networking, and tool showcases. [19:30] Who This Event Is ForPDR techs, hail chasers, body shops, tool companies, and newcomers — everyone has a place at Hail Expo. [25:00] Building Community in the IndustryA heartfelt conversation on supporting each other, learning together, and lifting the standard of professionalism. 🛠️ Behind the Expo Organizers: DentOps, Auto Appearance Institute, Ryan Hampton Purpose: Bring together top techs, trainers, and tool vendors for a focused, impactful hail-specific experience. Location & Date Info: Head over to www.hailexpo.com for everything you need. 🎯 Final Takeaways The Hail Expo isn’t just an event — it’s a revival of what makes this community great. Whether you’ve been chasing hail for years or just starting, this is your event. You’ll leave better trained, better connected, and more fired up about your business.

🎙 Episode 35 – Hail Storm Management, Burnout, and Business Real Talk In this episode of the All Access Podcast from the Automotive Appearance Institute, Gene Fetty opens up about navigating burnout, the chaos of unexpected hail storms, and the daily grind of running a business when the workload ramps up — but not quite enough to fully scale. Gene reflects on: The recent Pittsburgh hail storm and how it affected the local repair scene How to manage your workflow and mindset during "almost busy" hail events The physical and emotional toll that comes with running both a repair shop and a training organization The importance of staying consistent, even when motivation is low A reminder to all techs and shop owners: you’re not alone in feeling overwhelmed 🔥 Whether you're a seasoned PDR tech or just starting out, this episode offers an honest look behind the scenes of the industry.

  🎙️ Episode #33 – LIVE from Anson Open House 2025: Tools, Tech, and the Power of Community We're coming to you straight from the heart of Burleson, Texas, for the legendary Anson Open House 2025! This episode is packed with interviews, product reveals, and insider insights from some of the most respected names in the PDR industry. 💥 We kick off with Christina Seckinger—aka “Miss Anson” herself—on the origins and growth of the open house and a teaser for Anson’s 30th anniversary bash next year. 🔧 Next up, Gene chats with Danny Hacker at the new L2E Premium setup from KECO. From advanced knockdown tools to lateral tension systems and organized drawer layouts, they break down everything you need for next-level glue pull repair. 📱 Eric Garves, founder of Mobile Tech Rx, reveals two powerful new integrations coming soon: Zapier (automation magic!) and BlueDriver OBD-II scanning—both designed to make estimating, diagnostics, and customer communication easier and more efficient. 🛠️ Nick from Dent Vision Tools introduces the innovative new Stormbreaker Slide Hammer, designed to reduce technician fatigue with shock absorption and linear polymer bearings—all at a perfect mid-weight feel. ⚡ Finally, we dive into the Shrinky Box SV4 with Keith Cosentino from Black Plague PDR. Keith demos the system live, explains best practices, and previews what’s coming at the Advanced Skills Seminar this October—featuring elite trainers like Bryce Kelly, Zan Vidic, and international guest Jay Ma. 🎓 Want more education? Explore our entire course catalog at AutoAppearanceInstitute.com and follow us on socials @autoappearanceinstitute. Vendors featured in this episode: Anson PDR Black Plague PDR KECO Tabs Mobile Tech Rx Auto Appearance Institute

  🎙️ Episode 32 – Don’t Sell. Educate. The Price War You Can’t Win📍 All Access Podcast | Automotive Appearance Institute Gene’s back for Episode 32, and even though it’s been one hell of a week (hailstorm chaos, back-to-back glue pull trainings, and a packed schedule), the streak of weekly shows stays alive. 💪 This episode is all about flipping the script when it comes to customer conversations. Are you tired of hearing, “How much to pop this dent out?” You’re not alone. But here’s the truth: the real problem isn’t the customer — it’s what they don’t know. Inspired by the powerful book They Ask, You Answer by Marcus Sheridan, Gene dives into how switching from a “look at me” approach to a value-driven educational strategy can elevate your brand, pre-sell your customers, and remove price from the conversation altogether. You’ll hear: Why competing on price is a race to the bottom How to become the authority in your market with educational content Real examples from Gene’s own shop that prove the power of content Smart ways to turn FAQs into video, blog, and social content Tools and tips to make creating that content easy (even if you’re just starting) Plus upcoming events like the Anson Open House, Hail Expo, and PDR College Advanced Skills Seminar 🔥 BONUS: Gene drops tool reviews and shoutouts to the new Dent Reaper tools, Sergio’s cold glue line, and Willy Quick’s Muck Off. Cold glue users — you’re gonna want to hear this. ✅ Your homework:What questions do your customers ask over and over again?Turn them into videos, blogs, social posts — and watch what happens. Let Gene know what you’re planning:📩 DM @autoappearanceinstitute📧 Email: [email protected]🧠 Follow the conversation & grow at autoappearanceinstitute.com

In this episode Jack Bucknell of Sioux Falls Dent Repair @siouxfallsdentrepair www.siouxfallsdentrepair.com and PDR 20 Group member joins Gene to talk about his experience in the 20 group, and how it has helped to shape his career. Jack and Gene also discuss the importance of accountability and the power of a mastermind.

Join us as we say farewell to Dylann, our Content Manager, and wish her luck on her next adventure! In this episode, we take a trip down memory lane and discuss some of our favorite videos and memories we've made over the last two years together. Don't forget to follow us on social media and check out our online courses! Message from Dylann: I couldn't be more grateful for the people I have met and the memories I have made in this industry. Everyone is genuinely so incredible and I am going to miss it a lot, I am wishing everyone smaller dents and bigger dollars (as Craig Dyer would say). Links mentioned: Masterclass Promo: https://youtu.be/KyBheYm_gyk?si=D2hsgdQsnRosiCzr Black Friday Bundle ft The Other Gene: https://youtu.be/yHpNie1ZIWA?si=dPn56kkTwKFPPr9u KECO L2E Stop Motion: https://www.facebook.com/share/v/14aNMRJiBd/ The Other Gene - Halloween: https://www.facebook.com/share/r/164r6FwTG3/ Toyota Carib: https://youtu.be/LDGNi9qGKjA?si=aeS_D88TTiNnmJV- Silverado: https://youtu.be/fW-_8pmj5Ls?si=AvnVgzslocyq_S_B Sandstorm: https://www.instagram.com/reel/DFD7Nb5RQ0G/?utm_source=ig_web_copy_link&igsh=MzRlODBiNWFlZA== Level Up Blooper: https://www.instagram.com/reel/DHJYgCexVuT/?utm_source=ig_web_copy_link&igsh=MzRlODBiNWFlZA== Trust Me Fall: https://www.instagram.com/reel/DC2qGMGRTTl/?utm_source=ig_web_copy_link&igsh=MzRlODBiNWFlZA==

In this episode of The All Access Podcast, Gene Fetty breaks down the highlights from the latest Level Up Advanced Training event and shares exciting updates on the highly anticipated JVF Pro Glue Gun. Whether you're a PDR pro looking to sharpen your skills or a tech curious about new gear, this episode delivers big insights. Gene recaps the advanced training experience, from mastering tension setups to navigating complex repairs with precision tools. He also offers a behind-the-scenes look at how the JVF Pro Glue Gun is evolving—including new features, production timelines, and what makes this tool a potential game-changer in the field. If you're serious about leveling up your glue pull repair game, this is the episode for you. 🎯 Key Topics: Highlights from the Level Up Training event Strategic tension setups and techniques Real-world repair walk-throughs and lessons learned A detailed update on the JVF Pro Glue Gun’s development Why this tool might become a must-have in your kit 🔧 Tools. Training. Mindset. Let’s go!

Get ready for a full-access, no-filter walk-through of what it really takes to launch a high-level training event at the Automotive Appearance Institute. In this episode, Gene is running on fumes but bringing the energy as he shares everything going on behind the scenes of Level Up Week—from prepping gnarly practice panels to testing brand-new tools before students even touch them. You’ll hear about: How Gene and Mack hit the junkyard to find the perfect practice panels (and why that's harder than it sounds) A sneak peek at cutting-edge tools from JVF, KECO, Black Plague, and more—including the beastly 500-watt JVF glue gun and the ultra-compact K-Power First impressions of Secure Tech’s innovative tool mats and armbands The gnarly sharp dents lined up for students to conquer—and why they’re ideal for leveling up skills Why tension is everything in advanced GPR (and how Gene’s using it to reshape nasty aluminum damage) A classroom and shop walk-through, showing off new tech like wireless HDMI camera setups and dual-color lights from Elim A Dent Plus, Gene shares his thoughts on the SB4 “Shrinky Box” from Black Plague, gives a preview of what’s coming up at the PDR College Advanced Skills Seminar, and hints at an upcoming two-day advanced glue pull class for techs looking to go deeper into serious damage. If you're in the paintless dent repair world—or thinking about stepping into it—you don’t want to miss this one. It’s gritty, detailed, and full of the tools and tactics that make high-level training truly next-level. 🛠️ Watch. Listen. Learn. Level up. 🎧 Subscribe to The All Access Podcast🌐 www.autoappearanceinstitute.com📲 Follow us on all platforms: @AutoAppearanceInstitute