The Bagfather
by Baggage Media
Your all-access pass to the world of baggage, aviation, and innovation.Step into the fascinating world of baggage and aviation with The Bagfather. This exciting podcast delves into the untold stories, innovative breakthroughs, and behind-the-scenes operations that keep the global travel industry moving.Hosted by Marlon van der Meer and Jen Zemba, both seasoned professionals with years of experience in the skies and on the ground, The Bagfather uncovers the challenges, triumphs, and transformations shaping how people and their belongings travel across the globe. From industry leaders revolutionising baggage handling to captivating tales from the tarmac, this is a must-listen for aviation enthusiasts, tech lovers, and anyone curious about the hidden logistics of travel.Because in this industry, every bag tells its own story. The Bagfather is a Fresh Air Production for Baggage Media. The producer is Julian Lorkin and the executive producer is Annie Day with editorial support from Car
Episodes
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Jamie Ratcliffe/Sarah Charsley: How Heathrow Is Reinventing the Baggage System
The Future of Baggage Operations at Heathrow: Automation, Data & Passenger Trust In this episode of The BagFather, host Jen Zemba sits down with Jamie Ratcliffe, Senior Product Development Manager for Baggage at Heathrow Airport, alongside Sarah Charsley from Vanderlande, to explore the evolving...
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Anne-Marie Pellerin: Creating A Truly Connected Airport
From Data Overload to Operational Intelligence: Connecting Aviation's Hidden Systems In this episode of The BagFather, hosts Jen Zemba and Marlon van der Meer welcome Anne-Marie Pellerin, CEO of Curie Technologies, to explore one of aviation's biggest operational challenges: transforming…
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Gus Naughton: Improving Baggage Operations | Alaska & Hawaiian Airlines’ Digital Transformation
AI, Innovation & Rebuilding Trust in Baggage Operations In this episode of The BagFather, host Marlon van der Meer sits down with Gus Naughton, Principal Software Engineer at Alaska and Hawaiian Airlines, to explore how AI and digital innovation are transforming baggage handling behind the…
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Stephane Thao: The Future of Seamless Travel | AI, Biometrics & Connected Baggage
Seamless Travel & the Future of Baggage: AI, Biometrics & Connected Journeys In this episode of The BagFather, hosts Marlon van der Meer and Jen Zemba sit down with Stephane Thao, Head of Seamless Travel Solutions at Amadeus, to explore how technology is reshaping baggage handling and the wider...
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Ryan E. Gales/Azmat Aulakh: Designing Airport Baggage Systems | Beyond Check-In
Rethinking Airport Baggage Systems: Design, Operations & the Future of Automation In this episode of The BagFather, hosts Marlon van der Meer and Jen Zemba sit down with Ryan E. Gales and Azmat Aulakh from Jenkins/Gales & Martinez, Inc. (JGM) to explore the complexities of airport baggage…
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Anja Schuhmacher/Juergen Lehmann: How Lufthansa Uses Technology to Win Passenger Trust
In this episode of The BagFather, hosts Marlon van der Meer and Jen Zemba sit down with Anja Schumacher, Senior Manager Airport Experience & Partnerships at Lufthansa, and Juergen Lehmann, Senior Manager Baggage Innovations. Together, they explore Lufthansa’s ongoing journey to reimagine baggage...
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Ina Eldøy: The Future of Baggage Handling | A High-Tech Journey of Your Suitcase
In this episode of The BagFather, hosts Marlon van der Meer and Jen Zemba welcome Ina Eldøy, founder of Norway’s BagID, a company reshaping the baggage handling experience through smart, reusable electronic bag tags. The conversation explores how BagID is challenging the status quo of traditional...
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Alfie Watts: How To Travel Light & Live Large | Lessons from a Race Across the World Winner
In this episode of The BagFather, hosts Marlon van der Meer and Jen Zemba welcome Alfie Watts, acclaimed travel influencer and winner of BBC’s Race Across the World, for an engaging conversation on modern travel and the art of packing smart. Alfie, drawing on high-pressure competition, details…
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Dr. Joel Greenberg: Reinventing Aviation Security Technology Through AI-Driven X-Ray Innovation
In this episode of The BagFather, hosts Marlon van der Meer and Jen Zemba welcome Dr. Joel Greenberg, the founder and CEO of Quadridox, a company at the forefront of aviation security technology. The episode delves deep into Quadridox’s groundbreaking advancement: the integration of X-ray...
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Blank Slate, Big Plans: Jan Wicki on Baggage at Noida International
We wrap up Series One of The Bagfather with Jan Wicki from Noida International Airport. As a brand new greenfield airport, Noida offers a rare opportunity to design a baggage system with no legacy constraints. Jan takes us inside the planning process, the priorities, and what it means to start...
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Breaking the Paper Habit: Jasper Quak on the Rise of BAGTAG
This week on The Bagfather, we go deep with Jasper Quak, Managing Director of BAGTAG. We talk origins, obstacles and the growing momentum behind electronic bag tags. With a focus on sustainability, simplicity and scaling up, Jasper offers a clear-eyed view of what the future of baggage could—and...
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Heavy Lifting: Jason Odey on the Realities of Baggage at a Major Hub
This week, The Bagfather welcomes Jason Odey, the man behind baggage operations at Toronto Pearson. As Director of Baggage for one of North America’s busiest airports, Jason reveals the pressures, the wins and the behind-the-scenes strategies that keep things moving. It’s a rare look at the…
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Inside Aviation Security: A Global View with IATA’s Matthew Vaughan
We go behind the scenes of aviation security with Matthew Vaughan, Director at IATA. With a unique perspective on both policy and practice, Matthew breaks down the realities of keeping passengers, baggage and systems secure in an era of constant change. From tech innovation to international...
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Zero Limits: BAGTAG and Ink on the Future of Travel Tech
In this bonus episode of The Bagfather, we bring together Jasper Quak from BAGTAG and Shawn Richards from Ink Innovation to discuss a partnership that’s reshaping how we handle baggage. From electronic bag tags to Ink’s newly launched platform Zero, we explore what seamless travel could look...
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Built for Baggage: Matt Senske on Smarter Systems and Real Results
This episode features Matt Senske of Efficient Technologies, a specialist in automation systems built for the baggage world. We explore what works, what doesn't and why some robotics projects fail while others take off. For anyone looking to cut through the noise around airport automation, this...
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Behind the Baggage: Darin Juby on Innovation, Airports and the Future
In Episode 6 of The Bagfather, we sit down with Darin Juby, a key figure in the world of baggage innovation. From leading baggage operations at Toronto Pearson Airport to his current role with Future Travel Experience, Darin shares valuable insights on what it takes to drive real change in…
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Flying High: Mark Baker on Southwest Airlines’ Baggage Success Story
In this episode of The Bagfather, we sit down with Mark Baker, Senior Manager of Baggage Strategy & Execution at Southwest Airlines, to explore how one of the world’s most recognised carriers keeps its baggage operations running smoothly. Mark shares insights into Southwest’s unique approach to...
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Inside United Airlines: Innovation, Infrastructure and the Future of Baggage
In this special on-location episode of The Bagfather, Marlon and Jen take you inside the iconic Willis Tower at United Airlines’ Global Headquarters. Joined by Kaveh Dabiran, Managing Director of Planning and Development for Corporate Real Estate, they explore how United is leading the way in...
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Behind the Security Line: Craig Mosfords from the TSA
From United Airlines head office, in WIllis Tower, Chicago, we sit down with Craig Mosfords from the TSA for a behind-the-scenes look at airport security operations. Craig shares surprising stories about the unusual items travellers attempt to bring through security and gives insight into how the...
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Inspiring the Next Generation with The Airport Guy, Mohammad Taher
From Iraq, to Sydney, to Chicago! Recorded from Willis Tower, home to United Airlines, we sit down with Mohammad Taher, self-titled as "The Airport Guy." Mohammad is on a mission to bring new talent into the aviation industry, addressing the declining interest in aviation careers. How do we…
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Welcome to The Bagfather: Unpacking the World of Baggage
Meet Jen and Marlon, hosts of The Bagfather, learn a little more about them and get an inside look at the podcast's mission. This episode introduces the world of baggage operations, travel logistics, and the stories behind the scenes of air travel. Perfect for industry insiders and curious...
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Introducing the Bagfather
Welcome to The Bagfather, the podcast exploring the world of baggage and aviation. In this series, we'll reveal the stories, innovations and secrets behind global travel. Hosted by industry experts Marlon van der Meer and Jen Zemba, The Bagfather covers everything from luggage breakthroughs to...
About this show
Your all-access pass to the world of baggage, aviation, and innovation.Step into the fascinating world of baggage and aviation with The Bagfather. This exciting podcast delves into the untold stories, innovative breakthroughs, and behind-the-scenes operations that keep the global travel industry moving.Hosted by Marlon van der Meer and Jen Zemba, both seasoned professionals with years of experience in the skies and on the ground, The Bagfather uncovers the challenges, triumphs, and transformations shaping how people and their belongings travel across the globe. From industry leaders revolutionising baggage handling to captivating tales from the tarmac, this is a must-listen for aviation enthusiasts, tech lovers, and anyone curious about the hidden logistics of travel.Because in this industry, every bag tells its own story. The Bagfather is a Fresh Air Production for Baggage Media. The producer is Julian Lorkin and the executive producer is Annie Day with editorial support from Car
Hosted by
Baggage Media