The Complete Spa Business Insider

Episodes

1. 9

   Episode 9 - Social Media, MLM & Compliance, Oh My!

   Warning Adult Language... Your favorite social media trio are together and bringing hot topics to a whole new level. Your hosts, Richard Merrill, and Leigh Wick welcomed the Lash & Brow Crafter from Pleasanton, CA, to join us live. Amber Lynn is an award-winning, 4th Generation Licensed...

   Apr 26, 2023

   1 hr 11 min
2. 8

   Episode 8 - Implementing a Predictable Selling System for Spa Professionals

   Want to learn how to sell more products and services in your Spa? Whether you are an owner, employee, or student, your career will require a robust sales approach coupled with a strategic plan for generating replicable results. There are five steps to learning how to efficiently and respectfully...

   Apr 19, 2023

   1 hr 14 min
3. 7

   Episode 7 - CLIENT COMPLIANCE – DELIVER CONSISTENCY FOR PREDICTABLE SKIN CARE RESULTS

   Richard Merrill and Leigh Wick are back with vengeance. In this episode, we are discussing client compliance. Creating a service treatment plan is a licensed professional’s responsibility to ensure the client has a great experience and achieves their desired outcome. Part of our job as licensed…

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   Apr 5, 2023

   1 hr 30 min
4. 6

   Episode 6 - Creating a Unique Brand Identity for your Spa Business

   Join your Hosts, Richard Merrill and Leigh Wick, to discuss the fundamental aspects of developing a unique spa brand identity to generate revenue and long-term wealth. The most valuable part of building a brand is that it generates value, builds community, and defines the company's messaging for...

   Mar 29, 2023

   1 hr 11 min
5. 5

   Episode 5 - Leveraging Podcasting to Build Your Spa Business with Brennon Poynor

   The Complete Spa Business Insider podcast producer Brennon Poynor joins us to share how Spokast was created to help create effective podcasts to reach your audience. Our Co-Host Leigh Wick will also share her experience building The Sacred Flesh: A beauty podcast with a ghostly twist to captivate...

   Jan 25, 2023

   1 hr 2 min
6. 4

   Episode 4 - S.M.A.R.T. Strategies for Your Spa Business in 2023

   SMART is a convenient acronym for the set of criteria that a goal must have in order for it to be realized by the spa professional. Join spa industry expert Richard Merrill alongside gothic alternative day spa owner and advanced beauty business educator Leigh Wick for a fun workshop style episode...

   Dec 29, 2022

   1 hr 14 min
7. 3

   Episode 3 - Crisis Management as a Solo Beauty Boss

   Giveaway Reminder: Listen to the end for your chance to win one of 5 prizes valued at $2497 each! With better planning, improved efficiency, and increased productivity, the number of crises you encounter should decline. However, you can’t plan for everything, so in this episode of The Complete…

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   Dec 13, 2022

   1 hr 9 min
8. 2

   Episode 2 - Holiday Hustle: Three Key Actions to Prioritize Your Time

   The holidays are in full swing, and managing your time will be crucial to your success. However, time management is about more than just governing our time; it is about prioritizing ourselves in relation to time. It is about setting boundaries and taking charge. It means changing habits or...

   Nov 23, 2022

   1 hr 1 min
9. 1

   Episode 1 - Official Launch Party

   The Complete Spa Business Insider is officially live! In this episode, meet your host's spa industry expert Richard Merrill alongside gothic alternative day spa owner and advanced beauty business educator Leigh Wick. Then, celebrate with us as we share what you can expect in future episodes, and…

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   Nov 16, 2022

   1 hr 8 min