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PODCAST · business

The Conscious Salon

Welcome to The Conscious Salon.Here for the real talk salon owners actually need. The Conscious Salon Podcast is where salon owners get clear guidance without the fluff. Hosted by Nic & Tess, we break down leadership, team culture, money, client journey, systems and numbers into simple moves you can use this week. Expect straight talk, real stories, lots of laughs and practical frameworks that help you lead well, grow profit, and have a life outside the salon.You will hear from salon owners, industry leaders and working mums who have done the hard yards. We cover mindset that holds under pressure, meetings that improve your team culture, and the habits that build a self led team.Follow the show and start with leadership posture, client journey design, and money mindset. Listen in, implement, and stay conscious.

Publisher-supplied feed metadata · PodParley refreshed Jun 14, 2026 · Source feed

  1. 199

    How our Salon Manager Feels about Us Selling the Salon

    Selling a salon might look clean and straightforward on paper—but living through it is anything but.In this episode, Nic and Tess are joined by Team Leader Tae for an honest conversation about what it's really like to navigate a salon sale from inside the team. With the business changing hands and the new owner coming from within the existing team, Tae shares the mix of sadness, excitement, overwhelm, and fresh energy that comes with what feels like the end of an era.They explore what happens to team culture when the ground starts shifting, how leaders can create stability during uncertain times, and the difficult question of when to tell your team about a potential sale. From communication and trust to managing expectations when timelines change, this conversation gets real about the human side of business transitions.The conversation also goes beyond the sale itself and into capacity, time management, and leadership focus. After an intense 24 hours of filming a leadership course, planning future podcast episodes, running a private client session, and still showing up to record, Nic and Tess unpack the belief that "I don't have enough time", and how distractions can quietly take us away from the work that actually moves our business forward.Because getting off the salon floor to think, plan, and lead isn't a luxury. It's part of building a healthy, sustainable business.In this episode, you'll learn:💭 What it really feels like for a team leader when their salon is being sold❤️ How to navigate sadness, excitement, uncertainty, and change within a team🗣️ When to tell your team about a potential sale—and when to wait🤝 How trust and communication can protect your team culture during major transitions🧠 Why distractions can quietly steal your leadership capacity⏰ How to rethink the belief that you simply don't have enough time🚪 Why getting off the salon floor creates space for better leadership and decision-making🌱 How stepping aside can be a powerful act of conscious leadership when it's time for a new chapterWhether you're a salon owner considering a sale, a team leader navigating change, or a business owner thinking about succession planning, this episode offers an honest look at the emotional and practical realities of handing over a business you've built.Sometimes leadership means holding the team steady through change. And sometimes, it means having the courage to step out of the room and make space for what's next.To follow our journey:Instagram @aheadhair_@the_conscious_salon

  2. 198

    How to sell retail with Sonia Tomas the Salon Doctor

    Does recommending retail products make you feel pushy or "salesy"?You're not alone. But what if you've been looking at it the wrong way?In this episode, Nic and Tess sit down with Sonia Tomas, also known as The Salon Doctor, to unpack one of the biggest mindset shifts every salon owner and stylist needs to make: selling isn't about making more money, it's about serving your clients well.Drawing on more than 37 years in the hair industry and helping salons generate over $8 million in retail sales, Sonia shares why so many teams struggle to recommend products, the limiting beliefs holding them back, and how a simple shift in perspective can transform both the client experience and your salon's profitability.If you've ever felt uncomfortable recommending retail, this episode will completely change the way you think about sales.In this episode, you'll learn:💡 Why selling is really about serving your clients—not pushing products🧠 The mindset blocks stopping salon teams from confidently recommending retail💬 How asking better questions leads to better client outcomes🎯 Why consultations should focus on solving problems, not making sales💰 How creating value naturally increases retail sales and client trust🤝 Why your clients actually want your professional advice🚀 Practical ways to increase retail sales without feeling pushy or uncomfortableWhether you're a salon owner wanting to grow your business or a stylist looking to build more confidence with client recommendations, this episode is packed with practical advice you can implement immediately.To follow Sonia's journey: https://www.instagram.com/thesalondr/To follow our journey:Instagram @aheadhair_@the_conscious_salon

  3. 197

    Meet the New Owner of Our Salon with Jess Attard

    What happens when a team member who wants more progression ends up holding the keys to the salon?In this episode, Nic and Tess sit down with Jess Attard, the new owner of Ahead, to share the real story behind their salon sale. What may look simple from the outside was actually a journey filled with leadership, trust, timing, courage, and a whole lot of patience.Jess shares her winding path from hairdressing to running a home studio, managing a gym, stepping into the corporate world, and eventually finding her way back to the industry she loved. She opens up about the personal challenges that shaped her, the pressure she puts on herself, and the mindset shift required to move from being a team member to becoming the person responsible for leading a growing business.Then they go behind the scenes of the salon purchase itself, from the initial conversations and negotiations to lawyers, accountants, lease transfers, landlord approvals, and the long periods of waiting when nothing seemed to be moving.Throughout the conversation, Nic, Tess, and Jess share what helped them protect their relationship through the transition and why a successful succession is about so much more than signing paperwork. It's about trust, communication, and creating an opportunity where both the outgoing and incoming owner can step into their next chapter with confidence.In this episode, you'll learn:💇‍♀️ How Jess went from team member to becoming the owner of a thriving salon🌱 Why creating opportunities for team progression can completely change someone's career🧠 The mindset shift required to step from employee into leadership and ownership❤️ How personal challenges can shape the way you lead and build your business🤝 Why trust and strong relationships are essential when selling a business to someone you know📋 What the salon purchase process actually looks like behind the scenes⏳ The reality of navigating lawyers, accountants, leases, landlords, and unexpected delays🚀 Jess's vision for creating more opportunities for her team and building deeper community connectionWhether you're a hairdresser dreaming of salon ownership, a salon owner thinking about succession, or a team member ready for your next level of growth, Jess's story offers an honest look at what it really takes to make that transition.Sometimes the biggest opportunities begin with simply having the courage to say, "What if I could?"To follow our journey:Instagram @aheadhair_@the_conscious_salon

  4. 196

    We Sold Our Salon: Why We Walked Away After 13 Years

    What happens when the business you've poured your heart into no longer feels like the room you're meant to be in?In this honest and emotional episode, Nic and Tess open up about the decision to sell their salon and the leadership lessons they've learned throughout the process.Together, they discuss the emotions of letting go, navigating change as a team, communicating openly during uncertain seasons, and why creating a self-led business sometimes means stepping aside so someone else can take it even further.Whether you're considering selling your business, stepping into a new season, or simply wondering if you've outgrown the role you're in, this conversation is a powerful reminder that leadership isn't about holding on. It's about knowing when to let go.In this episode, you'll learn:🌱 How to recognise when you've outgrown the business you built💭 Why letting go can be one of the greatest acts of leadership🤝 The importance of honest communication during seasons of change❤️ How to support your team through uncertainty and transition🚀 Why building a self-led business creates opportunities for everyone to grow💡 The mindset shift that helped Nic and Tess confidently sell their salon🌟 How stepping out of one room creates space for someone else—and yourself—to thriveIf you're navigating change, wrestling with a big decision, or wondering what the next chapter looks like, this episode will encourage you to trust your instincts, embrace growth, and lead with courage.To follow our journey:Instagram @aheadhair_@the_conscious_salon

  5. 195

    Founders on the Couch: Our team leader put us in the hot seat

    What happens when your own team puts you in the hot seat?In this special episode, the tables are turned as Team Leader Tae takes over the podcast, asking Nic and Tess the questions they weren't expecting. What starts as a fun role reversal quickly becomes one of the most honest and vulnerable conversations they've ever shared.Together, they reflect on the moments that shaped who they are as leaders, from childhood experiences and personal challenges to grief, motherhood, business ownership, and the lessons that continue to influence how they lead today.This isn't a conversation about having all the answers. It's about becoming more self-aware, leading with intention, and recognising that great leadership begins with understanding yourself.In this episode, you'll learn:🎙️ What happened when Nic and Tess swapped seats and became the ones answering the questions🌱 How childhood experiences continue to shape leadership, relationships, and decision-making🧠 Why nervous system regulation is one of the most underrated leadership skills❤️ The lessons grief, motherhood, and challenging seasons taught them about resilience💬 How "proving energy" can quietly impact the way you lead your team and your life⏳ Why you don't need to have everything figured out by a certain age🌟 The leadership moments they're most proud of, and why they have nothing to do with business successWhether you're leading a salon, growing a business, or simply navigating a season of personal growth, this episode is a reminder that conscious leadership starts from within.To follow our journey:Instagram @aheadhair_@the_conscious_salon

  6. 194

    The leadership lessons that built multiple award-winning salons | Maria Unali

    What does it really take to build a salon that thrives without relying on you every single day?In this episode, Nic and Tess sit down with award-winning salon owner Maria Unali to explore the leadership journey behind building multiple successful salons, creating an incredible team culture, and learning how to step back without sacrificing growth.Maria shares the lessons she's learned over decades in the industry, from taking over her father's salon, navigating motherhood while growing a business, embracing conscious leadership, and using AI to streamline operations and create more freedom.This is an honest conversation about leadership, resilience, personal growth, and building a business that supports the life you want to live. In this episode, you'll learn:💼 How Maria built multiple award-winning salons and a thriving salon culture🌱 Why conscious leadership transformed the way she leads her team🤝 The importance of hiring for values and building long-term team alignment👩‍👧 How motherhood changed her approach to leadership and business💬 Why the conversations you avoid today become the problems you face tomorrow🚀 How to create a salon that can grow without relying on you every day🤖 How AI is helping salon owners save time, create systems, and lead more effectivelyWhether you're growing your first salon or leading a large team, Maria's story is packed with practical leadership lessons and mindset shifts that will leave you thinking differently about what it means to build a successful business.To follow Maria's journey:https://www.instagram.com/maria_unali/ To follow our journey:Instagram @aheadhair_@the_conscious_salon

  7. 193

    How to build a SALES focused team

    Building a sales-focused team isn't about teaching better sales scripts—it's about building confidence.In this episode, Nic and Tess unpack one of the biggest reasons salon teams struggle to sell, recommend premium services, or confidently charge their prices. The answer isn't a lack of skill. It's often a team's relationship with money, self-worth, and the beliefs they've developed over time.They explore how money mindset influences sales conversations, why people-pleasing can lead to undercharging, and how salon owners can coach their teams through these challenges with curiosity instead of judgment.If you want a team that confidently recommends what's best for clients, charges appropriately, and contributes to a thriving salon business, this episode is for you.In this episode, you'll learn:💰 Why money mindset has a direct impact on your team's sales performance🧠 How limiting beliefs stop stylists from confidently recommending premium services❤️ The connection between people-pleasing and undercharging clients🔍 How to uncover the real reason your team avoids selling or upgrading treatments🗣️ Coaching strategies that build confidence instead of creating shame🚀 Practical steps to help your team confidently charge their worth and create a stronger sales cultureTo follow our journey:Instagram @aheadhair_@the_conscious_salon

  8. 192

    If you can't leave your salon for a month... This episode is for YOU

    Are you so busy working in your business that you've stopped working ON it?In this episode, Nic, Tess and Tae unpack one of the biggest reasons salon owners stay stuck, and it's not a lack of technical skill.If you're constantly behind the chair, putting out fires, struggling to find time for leadership, planning or growing your business, this conversation is your wake-up call.We dive into:✨ Why taking time off the salon floor is one of the best investments you can make📈 The difference between being a great hairdresser and becoming a great business owner💰 Why leadership, marketing and numbers matter more than another colouring or cutting course🤝 How investing in yourself creates a stronger team culture and a more profitable business🚀 The mindset shifts that helped us build a business that doesn't rely on the owner being behind the chair every dayWhether you're feeling overwhelmed, stuck on the hamster wheel, or wondering why your salon isn't growing despite working harder than ever, this episode will challenge the way you think about business ownership.If you're ready to stop surviving and start leading, this conversation is for you.Ready to take the next step?🔥 Limited seats remaining for Off the Floor! 🔥Join us for our intimate two-day retreat designed for salon owners who are ready to step out of the day-to-day, strengthen their leadership, master their numbers, and build a salon that thrives without relying on them every minute of the day.📍 QT Gold Coast📅 7–8 September 2026🎟️ Strictly limited to 36 salon ownersWith only a handful of spots left, now is the time to invest in yourself and your business.Secure your ticket now:https://the-conscious-salon.circle.so/off-the-floorTo follow our journey:Instagram @aheadhair_@the_conscious_salon

  9. 191

    We've had 532 hours of team sick leave in 12 weeks. The crisis that revealed our Salon Culture.

    What happens when two senior team members are suddenly off work, hundreds of hours of leave stack up, clients need to be rescheduled, and then your salon ceiling collapses?That was our reality.In this episode, we're taking you behind the scenes of one of the most challenging seasons we've experienced as salon owners. From unexpected injuries and staffing shortages to a flooded salon and a ceiling literally caving in during a fully booked day, we're sharing what happened in real time—and what it taught us about leadership, resilience, and culture.Because here's the truth: culture isn't built when everything is going well. It's revealed when things aren't.This conversation is an honest look at navigating pressure, supporting a team through uncertainty, and what leadership actually looks like when the plan falls apart.Inside this episode:✨ The unexpected challenges that tested our business all at once👥 Managing a salon with key team members suddenly off the floor📅 Navigating client expectations during staffing shortages💥 The day our salon ceiling collapsed and flooded the salon🧠 How stress compounds when your reserves are already low💪 The leadership decisions that matter most during difficult seasons🤝 What real salon culture looks like when everyone is under pressure🌱 How challenges create opportunities for team growth and development❤️ The power of communication, ownership, and supporting each other through adversity🔥 Why your hardest seasons often reveal your strongest foundationsThis episode isn't about having all the answers. It's about showing you the reality behind running a business, leading a team, and navigating the moments that don't make it onto Instagram.If you're currently facing challenges in your salon or business, we hope this conversation reminds you that you're not alone—and that some of the most important growth happens when things don't go to plan.Join Us Live This SeptemberIf you're a salon owner ready to step away from the day-to-day and work on your business instead of constantly working in it, we'd love to see you at Off the Floor.Hosted by The Conscious Salon and Salon Society, Off the Floor is an intimate two-day event designed to help you build stronger leadership, gain financial clarity, improve your marketing, and create the systems that give you more freedom as a business owner.📍 QT Gold Coast📅 7–8 September 2026🎟️ Strictly limited to 36 salon ownersLearn more and secure your ticket:https://the-conscious-salon.circle.so/off-the-floor To follow our journey:Instagram @aheadhair_@the_conscious_salon

  10. 190

    From Luxury Business Owner to Rock Bottom: The Untold Story of La La Nails

    Some business stories are about growth. This one is about survival, resilience, and finding the courage to begin again.In this episode, we sit down with Samantha Camilleri, nail artist, entrepreneur, and founder of Herr Co., to talk about the reality behind building a successful beauty brand, and what happens when everything you've worked for is suddenly taken away.Starting from home with a small client base and a big vision, Samantha built La La Nail into a sought-after brand known for its luxury experience, strong community, and loyal following. But while the business was thriving on the outside, a series of devastating events would eventually force her to close the doors on the salon she had poured her heart into creating.For the first time, Samantha shares the emotional toll of losing her business, navigating public pressure, rebuilding her identity, and finding the strength to create a new chapter after unimaginable setbacks.This is a conversation about resilience, reinvention, and what it really takes to keep moving forward when life doesn't go to plan.Inside this episode:✨ Building a beauty brand from the ground up💅 Creating a loyal client community and luxury salon experience💰 The business lessons nobody teaches you early on💔 Losing something you've invested years of your life into🌪️ Navigating grief, trauma, and the emotional impact of starting over🔁 Rebuilding your confidence after major setbacks💪 Backing yourself when nothing feels certain🌱 Reinvention, growth, and stepping into a new chapter with Herr Co.🤝 The role of support, mentorship, and community during difficult seasons💛 Redefining success on your own termsThis conversation is honest, vulnerable, and deeply inspiring for anyone who's faced adversity, experienced loss, or found themselves rebuilding from the ground up.If this episode resonated with you, subscribe, leave a review, and share it with someone who needs the reminder that setbacks don't have to be the end of the story.📲 Follow Samantha on Instagram: @herr.co_ @samantha.camilleriJoin Us Live This SeptemberIf you're a salon owner ready to step away from the day-to-day and work on your business instead of constantly working in it, we'd love to see you at Off the Floor.Hosted by The Conscious Salon and Salon Society, Off the Floor is an intimate two-day event designed to help you build stronger leadership, gain financial clarity, improve your marketing, and create the systems that give you more freedom as a business owner.📍 QT Gold Coast📅 7–8 September 2026🎟️ Strictly limited to 36 salon ownersLearn more and secure your ticket:https://the-conscious-salon.circle.so/off-the-floor To follow our journey:Instagram @aheadhair_@the_conscious_salon

  11. 189

    We Almost Walked Away from Our Business (Here’s What Saved It)

    Every successful business has challenges behind the scenes. This episode is about one of ours.For the first time, we're sharing how close we came to walking away—not just from our business, but from our partnership as sisters.What looked strong on the outside was carrying pressure, frustration, and patterns we didn't fully understand. It wasn't until we committed to doing the work together that things began to change.In this honest and vulnerable conversation, we unpack the lessons that transformed the way we communicate, navigate conflict, and lead both our business and our relationship.Whether you're working with family, leading a team, managing a partnership, or simply trying to improve an important relationship in your life, this episode will give you practical tools and powerful mindset shifts you can apply immediately.Inside this episode:✨ The hidden pressure that can build when you work closely with someone you love💭 Why conflict is rarely about who's right and who's wrong🔄 How opposite conflict styles can create ongoing tension and misunderstanding🧠 The mindset shift that changed everything: seeking to understand before being understood⚡ The "Auto vs Manual" framework and how it transformed our communication🚩 The warning signs most people ignore until it's too late🛠️ Why waiting for things to get bad is one of the biggest mistakes you can make🤝 How we rebuilt trust, respect, and connection when things felt stretched too far🌿 The role emotional responsibility plays in leadership and relationships❤️ What to do when the other person isn't meeting you halfwayThis isn't just a conversation about therapy. It's a conversation about growth, self-awareness, leadership, and the courage to work on the relationships that matter most.If this episode resonated with you, subscribe, leave a review, and share it with someone who needs to hear it.Join Us Live This SeptemberIf you're a salon owner ready to step away from the day-to-day and work on your business instead of constantly working in it, we'd love to see you at Off the Floor.Hosted by The Conscious Salon and Salon Society, Off the Floor is an intimate two-day event designed to help you build stronger leadership, gain financial clarity, improve your marketing, and create the systems that give you more freedom as a business owner.📍 QT Gold Coast📅 7–8 September 2026🎟️ Strictly limited to 36 salon ownersLearn more and secure your ticket:https://the-conscious-salon.circle.so/off-the-floor To follow our journey:Instagram @aheadhair_@the_conscious_salon

  12. 188

    The Reinvention Story Every Business Owner Needs to Hear | Natalie Chadwick

    Natalie Chadwick's story is one of resilience, reinvention, and learning to trust yourself through every chapter of life.In this episode, Natalie shares her journey from starting hairdressing at 16, to salon ownership, building a music career, navigating single motherhood, and overcoming significant financial challenges before stepping into her role as Global Creative Director at CPR Hair.This conversation goes beyond career milestones. It's an honest look at what it takes to rebuild when life doesn't go to plan, how to keep moving forward through uncertainty, and why backing yourself can change everything.We also discuss an exciting new chapter for CPR Hair, including what's ahead for the brand and the opportunities emerging within the hair industry.If you've ever questioned your next move, faced setbacks, or found yourself starting over, this episode is for you.Inside this episode:✨ Starting a career in hairdressing at just 16 years old🏢 The realities of salon ownership and the lessons learned along the way💸 What nobody teaches you about money, business, and financial pressure👩‍👧 Navigating single motherhood while pursuing ambitious goals🎤 Building a music career and balancing creativity with responsibility🔄 Rebuilding after setbacks and creating stability from the ground up🔥 Learning to trust yourself when the future feels uncertain🚪 Recognising opportunities and stepping into leadership🤝 The impact of mentorship, support, and being seen by the right people🌿 Creating a career and life that feels aligned with who you truly areThis is a powerful conversation about resilience, growth, and finding the courage to begin again.If you enjoyed this episode, make sure to subscribe, leave a review, and share it with someone who needs this reminder: your next chapter can be your best one yet.Follow Natalie on Instagram: @natalie_cprhairJoin Us Live This SeptemberIf you're a salon owner ready to step away from the day-to-day and work on your business instead of constantly working in it, we'd love to see you at Off the Floor.Hosted by The Conscious Salon and Salon Society, Off the Floor is an intimate two-day event designed to help you build stronger leadership, gain financial clarity, improve your marketing, and create the systems that give you more freedom as a business owner.📍 QT Gold Coast📅 7–8 September 2026🎟️ Only 36 tickets availableSecure your ticket and learn more: https://the-conscious-salon.circle.so/off-the-floorTo follow our journey:Instagram @aheadhair_@the_conscious_salon

  13. 187

    How to Remove Overwhelm - TRY THIS!

    Your brain doesn’t need another colour-coded to-do list. It needs a circuit breaker. We start with some very real-life Easter chaos (including questionable chocolate choices and parenting economics), then we get straight into what we’re seeing across salons right now: overcomplication, overwhelm, and decision paralysis that keeps good salon owners stuck in ideation instead of execution. We share the framework we keep coming back to when everything feels like it’s piling up: AWS. It stands for what I Actually need to do, what can Wait, and where can I Simplify. We talk through how this three-question reset helps when you’re juggling clients, leadership, content, home life, and the mental load that comes with running a business. It’s not about doing more, it’s about choosing better, faster, and with less drama. We also go a layer deeper into the uncomfortable truth: the doom spiral can be tempting. Cortisol can be addictive, and sometimes we unconsciously chase the reward of being seen as the one who has it hard. We unpack how to catch that pattern and use a simple boundary statement, “I’m not available to spiral”, then bring it back to practical action you can take today with pen and paper. If this helped, subscribe, share it with a salon owner who needs a reset, and leave a review so more people can find the AWS method.To follow our journey:Instagram @aheadhair_@the_conscious_salon

  14. 186

    How to Build a Salon that Runs Without You - with Loz Main

    A salon can look “successful” and still be one bad day away from falling over. That’s why this chat with Loz Main, founder of Melbourne salon The Rumours Are True, hit us so hard. Loz started hairdressing young, bought her first salon at 21, and quickly learned the brutal lesson of being sold “booked out” books that didn’t exist. The hustle was real, but so was the identity wobble that comes from trying to act like a polished business owner before you’ve even finished growing up.We talk about what changes when you stop performing and start leading as yourself. Loz shares how culture, hiring, and client experience shift when you build a salon around who you actually are, not who you think you should be. And yes, we get into the wild fun too, including her legendary Christmas-week “12 days” energy boost and why a topless waiter can be a surprisingly practical staffing solution.Then the conversation turns deeper: a frightening accident at home that exposed how much the business relied on her, plus the systems she built to stop that happening again. We unpack her headset communication setup, code words, and how process can create calm without killing creativity. We also move through COVID lockdown pivots, lease stress, fertility struggles, grief, and the moment she finally held Freddie after months of fear and disbelief.If you’re a salon owner, hairdresser, or emerging leader looking for real-world salon management lessons, team culture ideas, and systems that actually work, this one is for you. Subscribe, share it with a friend in the industry, and leave a review telling us what you’re changing in your salon next.To follow our journey:Instagram @aheadhair_@the_conscious_salon

  15. 185

    This is why your team isn't performing

    If you’ve ever promoted your best stylist into a team leader role and then wondered why nothing really changed, we get it. Leadership in a salon doesn’t fail because people don’t care. It fails when we give someone a title but no structure, no decision rights, and no time to lead. So they hesitate, they double-check everything, and you end up carrying the load anyway.We sit down with Tae and Nikki to talk about what actually works: getting painfully clear on responsibilities, building trust, and making “time off the floor” non-negotiable so a salon manager can think, plan, coach, and problem-solve. We also unpack the real-world shift that happens when a leader has permission to make calls, move clients when needed, and speak up early when they’re overwhelmed, instead of pushing through until everything cracks.One of the biggest takeaways is the safe feedback loop. We share how direct, respectful feedback (including a retreat exercise that puts truth on the table fast) helps owners and leaders make better decisions together, even when they don’t fully agree. If you’re a salon owner, clinic owner, team leader, or manager trying to build a calm, accountable, high-performing team, this one will hit home.Subscribe for more practical salon leadership conversations, share this with an owner who’s struggling to delegate, and leave a review to help the podcast reach more leaders. What’s the one responsibility you need to define clearly this week?To follow our journey:Instagram @aheadhair_@the_conscious_salon

  16. 184

    Your team IS NOT a 'Family'

    The fastest way to lose trust with a great team? A “quick” message on their day off.In this episode, we have a real conversation about after-hours texting, busy work group chats, and the small leadership habits that can quietly turn your team’s downtime into stress. It’s something many salon owners don’t think twice about, but the impact is bigger than it seems.We start with the human side. Life happens, things come up, and sometimes it feels easier to just send the message. But if we want to lead high-performing teams, we cannot rely on constant access to our staff. What feels quick and harmless on your end can land very differently for the person receiving it, especially for newer team members or anyone already feeling pressure.We talk through what’s really happening behind the scenes when those messages come through. Tone gets lost, anxiety can build, and your team can walk into their next shift already feeling on edge.From there, we move into practical leadership shifts that make a real difference. We share how we keep communication within paid hours, how we use meetings more intentionally, and why separating work and personal channels matters more than ever.We also walk through simple tools that have helped us, like keeping a running list of notes instead of messaging in the moment, scheduling messages to send during salon hours, and setting boundaries with notifications so they are actually upheld.If you’re a salon owner, manager, or team leader who wants stronger communication, better culture, and a team that feels respected and supported, this episode will give you clear, practical steps to start with.If you enjoyed this conversation, follow the show, share it with a fellow salon owner, and leave a review. We would love to hear the boundary you are committing to this week!To follow our journey:Instagram @aheadhair_@the_conscious_salon

  17. 183

    How we run our salon in our busiest season

    February tried to take us out. Not in a dramatic way. In the quiet, sneaky way that happens when every weekend is booked, you’re living out of a suitcase, and you still need to show up for your team, your clients, and your family with a clear head.Now that we’ve had a moment to zoom out, we’re reflecting on that season and what it taught us about leadership, pace, and staying grounded when everything feels full.In this episode, we share a behind the scenes update from the Conscious Salon world while Tae’s away. From retreats we’ve locked in, to a live event idea we may have announced before securing a venue, to navigating the momentum of saying yes to opportunities that genuinely align with our values.We also reflect on Salon Forum. The unexpected power of meeting inspiring people in real life. And a standout leadership moment where we watched someone handle disruption with total composure and what that taught us.Then we take you to Tasmania. Hobart, Spring Bay Mill glamping, outdoor showers in wild weather, long lunches, near missed flights, and that very real feeling of being both grateful and completely exhausted.If you are in the salon industry, running a small business, or moving through a busy season right now, this will feel very familiar. We talk about how to grow without losing yourself in the pace.Most importantly, we break down the two simple anchors that helped us stay regulated through it all: • A calendar that plans your whole life, not just work • A daily mindful moment to reset before the day beginsIf things have felt fast lately, this episode is your reminder to slow down, reset, and lead with more intention.👉 Follow the show, share this with someone who needs it, and leave a review so more people can find tools that actually help.To follow our journey:Instagram @aheadhair_@the_conscious_salon

  18. 182

    The One Leadership Shift that will calm your salon - featuring Julia Lambert

    Chaos can look like confidence. But to your team, it often feels like stress.In this episode, we sit down with fan favourite Julia Lambert to unpack a deceptively simple leadership shift that changes everything.What starts as a story about riding a bike quickly turns into a powerful conversation about calm leadership, psychological safety, and why teams perform better when they can trust how you respond, what you prioritise, and whether you follow through.We explore how unpredictability shows up in everyday leadership. Think vague “quick chats” that instantly create anxiety, shifting priorities that kill momentum, and inconsistent reactions that leave your team second guessing everything. In a salon environment where days are full and pressure is constant, these small habits have a big ripple effect.Julia shares a practical and grounded approach to leading with more clarity and consistency. From giving your team permission to say no in a way that still supports the business, to a simple framework for handling mistakes without blame or shame.We also break down our favourite “how to work with me” blueprint. Clear expectations, simple boundaries, and communication preferences that make teamwork smoother and decisions faster.✨ In this episode, you will learn: • Why predictability builds trust and psychological safety • How unpredictable leadership creates stress and confusion • Simple ways to communicate more clearly with your team • How to manage up and prioritise without overwhelm • A better way to handle mistakes without damaging culture • How to create a “how to work with me” guide for your teamIf you want a calmer salon, a stronger team, and more consistent leadership, this episode is your reset.👉 Follow the show, share this with a leader who needs it, and leave a review with your biggest takeaway.To follow our journey:Instagram @aheadhair_@the_conscious_salon

  19. 181

    How to Hold Space Without Lowering Standards In Your Team

    Ever found yourself in a one-on-one where a team member gets emotional… and you’re not sure whether to comfort them or hold the standard?In this episode, we unpack one of the most important leadership skills for salon owners: knowing when to hold space and when to hold accountability, without slipping into people pleasing or becoming overly harsh.This is a practical, real-world conversation designed to help you lead with clarity, confidence, and consistency in those moments that actually shape your team culture.We share: The difference between holding space and holding accountability in leadership  How to support emotions without lowering standards  Why rescuing or avoiding hard conversations creates bigger issues over time  A simple framework for handling tough conversations with clarity  How to regulate the room before trying to solve the problem  The importance of naming expectations and identifying performance gaps  Why SMART goals still matter in salon leadership  How to set clear next steps with timelines and measurable outcomes  The follow-up system that turns conversations into real behaviour change  Scripts you can use immediately in one-on-ones and performance conversations  How to handle repeated patterns without frustration or avoidance  The balance between listening deeply and leading decisively Great leadership is not about choosing between empathy and standards. It is about learning how to hold both at the same time.If this episode helped you, follow the show for more salon leadership and team management conversations, share it with a salon owner who needs it, and leave a review so more people can find the podcast.Which phrase are you going to use first?To follow our journey:Instagram @aheadhair_@the_conscious_salon

  20. 180

    Why you don’t trust yourself as a salon owner (and what it’s costing you)

    Your gut is speaking. The real question is… are you listening?A lot of salon owners struggle with self trust, and it shows up in ways that quietly impact everything. Decisions get delayed. Standards become inconsistent. Team issues are ignored until they turn into bigger culture problems.In this episode, we unpack what a lack of self trust actually looks like in real salon leadership. From overthinking decisions, to constantly asking for validation, to allowing behavior you already know is not aligned. These patterns are more common than you think, and they come at a cost.We also explore the people pleasing trap and the “I can change them” mindset. This is not just personal. It directly affects how you manage your team. If you have ever avoided difficult conversations, waited for the “right time” to address issues, or tried to be liked instead of respected, this conversation will hit home.You will also learn how to start rebuilding trust in yourself. We talk about how intuition shows up physically, why noticing it matters, and how to create more calm and clarity in your decision making. Plus, why having the right support system can help you lead in a more grounded and consistent way.In this episode, you will learn: • How low self trust affects your leadership and team culture • Why indecision and overthinking hold your salon back • The danger of people pleasing as a leader • How to recognize and trust your intuition • Practical ways to make more confident decisions • The role of support in becoming a stronger leaderIf you want to become a more confident salon owner and build a stronger, more aligned team, this episode is for you.Follow the show so you never miss an episode, and share this with a salon owner who needs it.To follow our journey:Instagram @aheadhair_@the_conscious_salon

  21. 179

    Salon Owners: You've gotta stop worrying what your team think of you

    What if the only thing keeping your salon small is the story you tell yourself about what your team might think?In this episode, we talk honestly about the quiet fear that stops many salon owners from stepping off the floor. The worry about being seen as lazy, distant, or only focused on money can keep owners stuck behind the chair long after the business needs them elsewhere.We share how one simple day off the floor became the most focused strategic day of the week and eventually led to a full transition into visionary leadership. This conversation explores the shift from technician to business architect and why creating space to think, plan and lead is essential for long term growth.In this episode we share:The mindset shift from working in the salon to leading the businessWhy many owners feel guilt about stepping off the floorHow one weekly day off became a strategic leadership rhythmThe difference between technician work and visionary workHow empowering therapists and stylists improves team performanceThe numbers that actually show salon growth including rebook rate, NPS, retail conversion and wage to turnover ratioHow to communicate leadership changes without over explainingWhen to step in for difficult conversations and when to step backNavigating team perceptions around success, flexibility and leadership freedomWhy building a vision creates better pay, development and opportunity for your teamLeading a growing salon requires courage to step into the role of architect, not just technician. When the vision is clear and the culture is strong, growth becomes something the whole team benefits from.Follow the show for more conversations about salon leadership, culture and business growth, and share this episode with a salon owner who might need the reminder that working on the business is real leadership.To follow our journey:Instagram @aheadhair_@the_conscious_salon

  22. 178

    Leading a 20-Person Salon through Grief | Prue Taylor’s story

    How do you keep leading when your world changes overnight?In this episode, we sit down with Prue Taylor, founder of Lady and The Hair, for a heartfelt conversation about love, loss, and the quiet strength it takes to keep showing up for your team while navigating deep personal grief.From starting in a garage in Melbourne’s west to building a thriving two location salon, Prue shares the journey behind her business and the life experiences that shaped her leadership. When the sudden loss of her partner Damian changed everything, she had to find new ways to care for herself while continuing to support the team and clients who relied on her.Inside this conversation we explore:Building a salon from a garage into two thriving locationsLeading a 20 person team while navigating profound personal lossThe emotional weight hairdressers often carry for their clientsWhat the first year of grief can really feel likeLearning when to step off the salon floor to honour healingHow breathwork helped regulate the nervous system during overwhelming momentsSimple ways salon teams can reset and support one anotherCreating services like extensions and hair loss solutions that restore confidence for clientsShowing up honestly and vulnerably as a salon owner onlineThis episode is about more than business. It is about humanity, resilience, and the courage it takes to keep going when life does not unfold the way we expected.If this conversation resonated with you, follow the show and share it with someone who might need a little strength today.To follow our journey:Instagram @aheadhair_@the_conscious_salon

  23. 177

    Our Salon Update

    Ever felt your team lose its spark and slip into autopilot?In this episode, we share how we recognised the shift early and led a full culture realignment: resetting standards, strengthening communication, and recommitting to people-first leadership. Between school drop-offs, travel, closures, and a packed calendar, this is how we brought clarity and momentum back to the salon floor.This wasn’t about new colour formulas or more product training. The real shift came from mindset work, honest conversations, and a team willing to recommit out loud.Inside this conversation:The early signs your team is drifting into autopilotWhat a true alignment reset looks like in practiceWhy training humans matters more than training techniqueThe weekly leadership rhythm that protects cultureHow to repair behaviour quickly without dramaWhy mindset work lifted performance more than technical educationRebuilding energy during closures and sick leaveThe role of community in sustaining long-term cultureStrong culture isn’t accidental. It’s built through cadence, courage, and clear standards.To follow our journey:Instagram @aheadhair_@the_conscious_salon

  24. 176

    Steal our Morning Pump Up format

    Want a calmer start, clearer goals, and a team that actually owns the day? We break down our ten‑minute morning pump‑up that’s taken us from scattered huddles to a self‑led, high‑performing salon. It’s simple, fast, and designed to be implemented tomorrow without adding chaos to your diary.We start with what changed everything: making the meeting paid, scheduled, and non‑negotiable. From there, we walk through each section of our board and why it works. Wins come first, with reasons that build confidence and recognition. Then a single shared focus aligns the team around today’s priority: rebooking before holidays, retail momentum, promo pushes, or content capture, so every touchpoint supports the target. Awareness flags the likely bottlenecks before they bite: stacked evenings, towel flow, stock, even a stylist’s sore back, so support can be planned rather than begged for at 5pm.The heart of our system sits in the three daily tasks per person. These aren’t routine duties; they’re outcome‑based actions like home‑care goals, treatment upgrades, or content deliverables. We follow up the next morning with honest accountability and loud celebration, which turns individual effort into shared energy. Gratitude prompts deepen trust without getting fluffy, while a concise weekly task list keeps momentum steady between clients. And the love notes? They stay up all week and they change the room—public praise that makes people feel seen, safe, and ready to stretch.You’ll hear real examples, the cadence we use, and the small details that drive results, including the 94% rebooking spike during Christmas week. If you want the full framework, we also share how to access our Conscious Meetings course for team meetings, one‑on‑ones, front of house, and leadership rhythms. Try the ten‑minute pump‑up tomorrow, then tell us what shifts first—energy, results, or both. If this helped, follow the show, share it with a salon owner who needs it, and leave a quick review so more teams can level up.To follow our journey:Instagram @aheadhair_@the_conscious_salon

  25. 175

    HR truths for Salon Owners with Taryn Evans

    Ever wished you had a people and culture director on speed dial for those tough leadership moments? We sit down with our long-time friend Taryn, a seasoned director of people and culture, to talk through fair terminations, sick leave patterns, feedback that truly lands, and repairing workplace culture in a way that feels human, practical, and doable.We start with one of the hardest parts of leadership: ending employment with respect. Taryn shares a clear, defensible approach built on setting expectations, giving genuine opportunities to improve, and documenting each step so when it is time to part ways, it can be done with kindness and clarity. From there, we explore chronic sick leave in service-based businesses, where last-minute call-ins impact clients and revenue, and how compassionate boundaries paired with clear consequences help reset patterns.Taryn also offers steady scripts for emotional one-on-ones, guidance on supporting mental health while holding standards, and tools for rebuilding culture through trust-based conversations, values alignment, and structured mediation. We cover how to address gossip, cliques, and passive aggression, plus practical ways to coach performance without triggering defensiveness.We round out the episode with advice on workplace celebrations, psychosocial safety, and small changes that lift both wellbeing and results.If you lead a salon and want real-world scripts, steps, and systems that make you calmer and your team stronger, this episode is your toolkit. Subscribe, leave a review, and share it with another owner who is ready to lead with both compassion and backbone.To follow our journey:Instagram @aheadhair_@the_conscious_salon

  26. 174

    From 5 Chairs to a Salon City with Carla Tedesco

    What does it take to build one of Victoria’s largest salons without losing the soul that drew you to the craft?  We sit down with Carla Tedesco, founder of Alarah Hair Studio and TED Haircare, to trace the path from a five-chair startup funded by a scrappy personal loan to a 500m² Mentone HQ with 30 chairs, 10 basins, and a team of 27. Carla shares how empathy became her most reliable performance tool, why clear boundaries protect both home and salon, and how four floor managers and monthly rhythms keep a complex operation calm, focused, and kind. Carla opens up about beginning her business with a partner and parting ways with respect, then walks us through the near-miss of buying a property with the wrong zoning. That hard lesson sharpened her diligence and ultimately led to a space that houses training, community, and a thriving culture. During COVID, she chose conviction over caution, consolidating multiple sites into a single headquarters that feels more like a small city than a salon—airy, intentional, and built for growth.Motherhood didn’t slow Carla down; it deepened her purpose. With three kids under four and a recent autism diagnosis for her daughter, she talks about patience, presence, and building psychological safety at work so people can do their best. We dig into the industry’s fragile apprentice pipeline, why completion rates matter, and the practical steps her team uses to support individual learning styles. Carla also introduces TED Haircare, a legacy-driven range of tools named after her children, designed for daily salon use and a distinct identity that travels from chair to classroom to online.If you care about leadership, culture, and creative business growth, this story is a masterclass in scaling with heart and rigour. Listen, share it with a salon owner who needs a boost, and if it moved you, subscribe and leave a review to help others find the show.To follow our journey:Instagram @aheadhair_@the_conscious_salon

  27. 173

    You need a Word of the Year as a salon owner

    A single word can change the way a year feels. We unpack the practice that’s guided us for years, which choosing one anchor word that filters every decision across business, health, money and family, and we show how it beats scattered resolutions and burnout cycles.We revisit last year’s choices to prove the point:“Simplicity” reshaped meals, work systems and mental load, creating space for better client care and calmer days. “Nurture” helped navigate identity shifts, newborn rhythms and a tween’s big feelings, softening our pace without losing momentum. Those words weren’t slogans; they were daily cues that redirected tough moments toward better outcomes.Now we set our compass for 2026 with two distinct energies. “Elevate” is about rising one notch in the moments that matter: steadier leadership, clearer conversations, and a more intentional home and client experience. It’s not hustle; it’s embodied growth. “Discipline” builds the structure that freedom needs: hard stop at 3:30, deep work in focused blocks, less scrolling, stronger training, and money choices that align with family goals. We share practical guardrails you can copy, from lock-screen reminders to boundaries that hold during launches, and we map out how these words will guide retreats, travel and creative projects without tipping into chaos.If you’re ready to choose your own word, we walk through a reflection process to surface patterns, name what you want more of, and test words that truly support you when you’re tired, tempted or triggered. Come pick a word that fits like a glove and stretches like a goal. Subscribe, share this with a friend who needs a reset, and tell us: what’s your word for 2026?To follow our journey:Instagram @aheadhair_@the_conscious_salon

  28. 172

    Kate Morris: We Have OUR Mentor In The Hot Seat

    What does it really take to build a resilient business when life throws the heaviest punches? We sit down with our longtime friend and mentor, Kate Morris, to unpack the candid story behind her rise from gym-floor trainer to a sought-after women’s health and business coach with a 400-person waitlist. Kate lost 80% of her clients overnight during lockdowns, invested her last dollars into mentorship, and rebuilt from ten to 110 online clients while protecting quality and standards. No hype, no hustle theatre—just discipline, delivery, and a bias for action.Kate opens up about the two years she stalled on stepping into business mentoring due to fear of judgment, the tall poppy digs she copped, and the moment she chose to move anyway. We dig into why staying in your lane matters more than chasing industry noise, how to set boundaries that protect results, and why coachability is the line in the sand for any high-trust programme. You’ll hear how she handles the sting of client unfollows without spiralling, running a quick self-audit on service and then detaching from stories that aren’t hers to hold.There’s a powerful section on navigating a heavy season: her partner’s health scares, surgery, grief, lost content, and relentless travel. Instead of disappearing or pretending it was easy, Kate built a bare-minimum list: tight actions that keep delivery strong and sales alive when energy is thin. That small, steady cadence led to her biggest year. If you’ve been craving a grounded blueprint for sustainable growth—across fitness, mindset, and business operations—this conversation is your field guide.We also turn up the heat with a cheeky hot-seat game that forces honest answers and even more honest laughs. Expect practical tactics, tough love, and proof that women leading with standards can scale without chaos. If this resonated, follow the show, share it with a friend who needs a push, and leave a quick rating and review. It helps more women find the tools to win.To follow our journey:Instagram @aheadhair_@the_conscious_salon

  29. 171

    Money Habits That Build Real Wealth for Salon Owners

    Money talk can feel prickly, especially when you’re juggling bookings, staff and the pressure to keep everyone happy. We went from dodging finance chats to feeling steady and clear, and today we share the exact habits that made the shift: weekly number check-ins, paying ourselves first, pricing with strategy, banking all cash and systemising every dollar with automated buckets. If money has ever made you want to run, this conversation brings you back to ground with simple actions that build calm and profit.We start by naming the discomfort and why open money talk can trigger people, then walk through how regulation—not hustle—changed everything. Weekly visibility gave us control over break-even and cash flow. Paying ourselves first created a non-negotiable boundary that forced better decisions. On pricing, we unpack why copying competitors and last-minute discounts quietly bleed margin, and how to account for wages, consumables, super, tax and overheads so every service funds a healthy profit. We also call out the hidden cost of panic promos that attract bargain hunters while sidelining loyal clients.From there, we get frank about cash. Banking every dollar protects your valuation, supports mortgage approvals and keeps you audit-safe. Finally, we lay out a practical blueprint: pull twelve months of transactions, sort them into clear buckets like rent, wages and leave, overheads, repairs and maintenance, tax and super, plus a profit reserve then automate weekly transfers so big bills don’t spike your nervous system. It’s the calm, boring system that quietly builds a business buyers trust and owners can breathe in.If you’re ready to swap anxiety for agency, press play, take notes and choose one habit to implement this week. Love the show? Follow, share with a salon friend and leave a quick review so more owners can build confident, profitable money habits.To follow our journey:Instagram @aheadhair_@the_conscious_salon

  30. 170

    SALON Ins and Outs of 2026

    Ready to stop being the emergency contact for every problem and build a salon that runs smoothly without you hovering? We mapped out a 2026 playbook for salon owners who want calm, high performance, and real freedom: pay for meetings during work hours, lead with courage, and turn your numbers into a shared compass. Instead of venting at home or hoping issues fade, we walk through how to hold direct, respectful conversations that reset standards and lift trust across the floor.We dig into weekly number debriefs that bring clarity to services, retail, and rebookings, plus why sharing your break‑even converts anxiety into agency. You’ll hear why a 60‑minute monthly one‑on‑one is non‑negotiable if you want self‑led, connected teams, and how simple tools like love language and personality quizzes help tailor feedback, reduce friction, and grow genuine support between colleagues. This is people-first leadership backed by structure, not slogans.On the flip side, we call time on habits that keep owners stuck. Running the salon from your head creates key person risk; it’s time to document, digitise, and systemise so holidays and sick days don’t collapse operations. We show how to enforce cancellation policies without feeling cold, when to let go of unaligned team members, and the steps to finally eliminate shoulder taps by building playbooks and clear escalation paths. If you’re craving a confident, drama‑light culture with stronger numbers and fewer fires, this conversation gives you the exact moves to make now.If this helped, follow the show, share it with a fellow owner, and leave a quick review, then tell us which “in” you’re starting first.To follow our journey:Instagram @aheadhair_@the_conscious_salon

  31. 169

    Listen to this if you don't understand tax and accounting

    Numbers don’t have to be scary. If spreadsheets make you want to hide behind the reception desk, this episode is for salon owners who want to take control of their money without the stress. Accountant and salon numbers coach Kate Slater breaks down complex financial topics into simple, actionable steps so you can stop guessing and start planning. From tax traps to cash flow clarity, we cover the essentials that every salon owner needs to know.We dig into the real-world issues that trip up owners, including BAS, payroll, WorkCover, and equipment purchases. Kate shares practical systems to protect your cash, understand deductions, and plan for both growth and lifestyle, so your business runs on numbers—not panic.In this episode, we cover:Why your “$30k profit” doesn’t equal cash in the bankMulti-account systems for GST, PAYG, super, and income taxWorkCover, apprentice ratios, and wage estimates explainedCommonly missed deductions for home admin, marketing, and subscriptionsBonuses, withholding, depreciation, and repair vs renovation strategiesCash-first checklist for upgrading equipment or taking loansPricing for profitable services without chasing trendsFBT risks, luxury purchases, and company structures that protect assetsPaying yourself consistently for predictable planning and energyTake control of your salon’s finances and replace panic with a plan. Subscribe, share with a salon friend, and leave a comment with your biggest money question for future episodes.To follow our journey:Instagram @aheadhair_@the_conscious_salon

  32. 168

    The No BS way to motivate your salon team

    Ever wish you could hold your team to higher standards without being the bad cop? This episode shares a leadership playbook that turns confrontation into curiosity and guesswork into actionable data. Build confidence, lift rebooking and retail, and keep your team aligned — all while staying approachable.In this episode, we cover:How to start tough conversations with curiosity: “I’ve noticed a pattern…”The five‑minute Tuesday debrief to track weekly targets, services, rebooking, retail, and winsUsing transparency and recognition to build trust and buy‑inMicro‑coaching: catch small moments, offer guidance, and keep tone light but clearBoundaries that protect authority while staying warm and approachableThree practical moves for new or hesitant leaders: lead with curiosity, track numbers weekly, and follow up with a planTurn small coaching moments into consistent habits that make your salon calmer, predictable, and more productive. If this episode helps you lead with ease, follow, share it with a teammate, and leave a quick review with the one metric you’ll “plug in” this week.To follow our journey:Instagram @aheadhair_@the_conscious_salon

  33. 167

    From solo cosmetic nurse to 12-person team | Building Eltham Cosmetic Clinic with Amy Wright

    What does it really take to grow a cosmetic clinic without losing trust, standards, or heart? In this episode, we sit down with Amy, founder of Eltham Cosmetic Clinic, to unpack how a solo injector scaled to a 12 person team while keeping client care, safety, and culture front and centre.Amy shares the behind the scenes of building a clinic that feels human and professional, even as it grows. From calming anxious clients with precise language to designing a brand experience that builds long term trust, this conversation is a masterclass in thoughtful growth.We cover:Scaling from solo injector to a multi practitioner clinicCreating client journeys that feel safe, calm, and personalBuilding a compliant team including prescribing doctors and clear rolesWhy brand, space, uniforms, and photography matter more than you thinkRebuilding culture after grief, burnout, and near breaking pointsFinancial foundations for injectors including pricing, margins, BAS, and P&LLeading with kindness while still holding performance standardsThis episode is for cosmetic nurses, clinic owners, and service based founders who want sustainable growth without sacrificing values. If it resonates, follow the show, share it with someone in aesthetics, and leave a review to help more founders find this conversation.To follow our journey:Instagram @aheadhair_@the_conscious_salon

  34. 166

    Selling the Salon and Choosing Health with Maxi Dotorri

    What if the business you built to prove your worth is the very thing draining it? In this honest conversation, hairstylist and coach Maxi Dotorri shares why she sold a thriving family-run salon and chose health, clarity, and self-respect instead.In this episode, we talk about: • The warning signs of burnout Maxi ignored for years • How lockdown exposed migraines, panic, and an identity tied to being “the owner” • The moment a team resignation became the catalyst for change • Selling a salon fast and rebuilding life around energy, not optics • Why resilience is not pushing harder but building systems that protect you • The industry myth that 12-hour days equal success • Simple health and leadership frameworks that actually work in busy seasons • How better boundaries create stronger teams, calmer leaders, and healthier familiesMaxi now runs two businesses on her own terms and is fully booked into 2026, helping women reclaim their health and leadership. This episode is a powerful reminder that you are allowed to move the goalposts, sell the thing you built, and redefine success in a way that supports your life.Share this with a salon owner or creative who needs it. If it resonates, follow the show and leave a review so more leaders can find their way back to themselves.To follow our journey:Instagram @aheadhair_@the_conscious_salon

  35. 165

    Blueprint: How to get your word of the year for 2026

    Start strong, breathe deeper, and write the year you actually want to lead. This guided intention setting session with Tess is for salon owners and leaders who want less stress, stronger culture, and sustainable growth in 2026.Through calm structure and practical reflection, you will move from vague goals to clear leadership behaviours that shape how your salon feels, functions, and grows.In this episode, we guide you through: • A short breath practice to settle your nervous system • Defining values that anchor decisions during busy seasons • Designing a thoughtful client and team experience from booking to follow-up • Conscious leadership habits that support clarity, presence, and feedback • Setting three meaningful SMART goals beyond vanity metrics • Simple culture rituals that build trust and teamwork • Boundaries that protect energy, focus, and work life balance • Streamlining operations to reduce friction and overwhelm • Choosing your word of the year and a proud outcome for 2026Grab your journal, press play, and pause as needed. If this session helped you get clear, share it with a salon friend, subscribe for the next episode, and leave a review with your word for the year.To follow our journey:Instagram @aheadhair_@the_conscious_salon

  36. 164

    Our Reflection Blueprint (steal this for your team!)

    Ready to close 2025 with clarity rather than chaos?In this guided reflection, Tess leads salon owners and leaders through a calm, intentional review of the year that was so you can carry the right lessons forward and release what no longer fits. This episode is designed to help you slow down, breathe, and reflect honestly before stepping into 2026.In this reflection, we cover: • A short breathing practice to settle your nervous system • Key prompts to recognise what you are proud of and how you grew • Lessons from challenges, turnover, and culture shifts • Reconnecting with joy through meaningful in salon moments • Clarifying where you need stronger boundaries and simpler systems • Reflecting on leadership habits that shaped your team and your life • Noticing how investing in yourself impacted your businessBring a notebook, pause when you need to, and let this be a grounded close to the year you actually lived.If this reflection supported you, share it with a fellow salon owner and follow the show for more calm, practical leadership conversations.To follow our journey:Instagram @aheadhair_@the_conscious_salon

  37. 163

    "I became a salon owner at 17" with Karla Daddo

    A 17-year-old with salon keys and no driver’s licence. Two decades later, Karla Daddo steps into a new season, trading a bustling team-based salon for DOYENNE., a luxury rental-chair space built to give freelancers real freedom, community, and profit. We dive deep into the moments that shaped her: early sabotage and isolation, the kitchen-table bookkeeping with her nan, the rebrand to BRONDE., and the powerful shift that happened when numbers finally told the truth. It’s raw, honest, and full of practical wisdom for anyone who’s ever wondered if a “successful” business can still be the wrong fit.We unpack how Karla recognised that good doesn’t always mean right, why identity can tangle with work, and what it takes to detach self-worth from daily salon outcomes. Then we go inside DOYENNE.: why a rental-chair model can be more than a chair, how a resource library and smart pricing tools change the first years of business, and the myth-busting behind “there’s no money in hairdressing.” If you’re a stylist craving autonomy without loneliness, or an owner flirting with a pivot, this conversation offers a blueprint that blends numbers, boundaries, and heart.You’ll hear frank talk about money, mentorship, and designing work that serves your life. You’ll also hear the invitation to pause, strip back the people-pleasing, and ask the only question that matters: what do you want?Subscribe for more grounded conversations on salon leadership, freelance success, and building a creative business that actually supports you. If the episode resonates, share it with a stylist who’s ready for their next brave step and leave us a review to help more owners find this conversation.To follow our journey:Instagram @aheadhair_@the_conscious_salon

  38. 162

    Listen to this Christmas week in the salon

    What if the busiest season in the salon could feel steadier, clearer, and more in your control?This solo pep talk is your calm reset for the Christmas rush. It gives you grounded tools you can use today to slow your breath, steady your energy, and lead your space with intention even when the salon is buzzing.✨ Inside this episode: • A one minute breathing ritual to regulate your nervous system • Simple language swaps that strengthen leadership and boundaries • How to hold a steady pace when the salon feels chaotic • A gratitude practice that reconnects you with purpose • Daily team rituals that prevent overwhelm before it starts • Clear guidance for owners on standards, timing, rebooking, and home care • Money retention habits that turn December profit into long term growthThis is your reminder to choose your pace, protect your energy, and lead with clarity. Share this with your team, and if it steadies you, follow us and tap the notification bell so you never miss an episode. To follow our journey:Instagram @aheadhair_@the_conscious_salon

  39. 161

    "I was going to sell my salon." with Dominique Molluso-Pigott

    What happens when the dream you chased becomes the cage you’re stuck inside? Dom from NEIKE Hair joins us for a brutally honest ride from opening a salon at 22, to surviving lockdowns, to nearly selling everything when burnout and doubt took over. The twist: one hard conversation made her choose community over exit, and that choice reshaped everything.We dig into the early wins and hidden costs of being fully booked, how a scrappy pivot to tint kits and e‑commerce kept the lights on, and why leadership by proximity fails once growth hits. Dom lays out the moment she stopped identifying as “just a hairdresser” and started operating like a CEO: setting standards, publishing numbers, and building systems that let the salon thrive without her glued to the chair. It’s not hype; it’s training pathways, financial clarity, and weekly rhythms that turn chaos into consistency.There’s a powerful identity thread here too. Dom revisits Fashion Week, once the pinnacle of her ambition, and admits she outgrew that dream. Her body knew first; her mind caught up later. We talk about choosing better rooms, collecting evidence that freedom is possible in the salon industry, and leading in a way that heals old workplace wounds. If you’ve felt chained to your calendar, scared to step back, or unsure how to translate values into profit, this conversation offers proof and practical steps to move forward with less hustle and more intention.If this story hit a nerve, follow the show, share it with a salon owner who needs it, and leave a review so more founders can find these tools. Your next brave step starts here.To follow our journey:Instagram @aheadhair_@the_conscious_salon

  40. 160

    How to rebrand and reinvent your salon with Lauryn Mathrick

    A tired but functioning salon is easy to tolerate. The real challenge is admitting it is not the business you truly want and having the courage to rebuild it into the space you imagine. In this episode, we sit down with our friend and client, Lauryn Mathrick, to explore how she transformed an inherited and successful salon into Self The Salon, a place designed for deep client connection and a work environment where mums can thrive.Lauryn shares the twenty four hour crossroads that changed the direction of her life. Sign a home contract or buy the salon. That single decision opened the door to years of growth, trial and error, and ultimately clarity about the kind of business she wanted to lead. She speaks openly about hiding her old space online, the moment she chose action instead of perfection, and the design elements that elevated her client experience. From the calming basin lounge to intentional tea rituals to a softer pace that lets clients actually breathe, every choice supported the vision she held.This was far more than a renovation. It was a complete leadership reset. Boundaries became clearer, conversations happened sooner, and alignment became more important than tenure. Once the space matched the mission, the culture no longer relied on goodwill. It ran on intention and shared values.We also honour the legacy of Den, whose influence is still woven into the heart of the new space. Lauryn proves that reinvention can hold both evolution and love at the same time. For salon owners sitting in the messy middle, her approach offers a simple and brave blueprint. Set a loving deadline, move quickly on the ideas that feel true, and let your values guide the difficult decisions.If you are craving a salon that feels like a retreat and a team culture that supports the people who deliver it, this conversation will offer clarity, courage, and the first steps toward your next chapter.Follow the show, share it with a salon owner who needs a nudge, and leave a review so more salon owners can find these conversations.To follow our journey:Instagram @aheadhair_@the_conscious_salon

  41. 159

    How becoming health obsessed changed our salon business

    What happens when you treat your health with the same urgency you give a boardroom deadline? In this episode, we run a real-time experiment on discipline, systems, and self-trust — and the results surprised us.One of us jumps from an average of 874 steps a day to 10,000 plus structured strength training. The other reframes yoga and movement as daily anchors for a neurodivergent brain. The shift was undeniable: better thinking, stronger boundaries, and delegation that finally stuck because movement time became non-negotiable.We also talk honestly about the messy bits. The gym mishaps. The walks in the rain. The moments where “I’ll do it later” tries to win. This is the essence of weapon season: removing negotiation, reducing friction, and building self-trust through small, repeatable wins.Inside the episode, we share the practical levers that actually changed our momentum: • Booking help within twenty four hours • Protecting calendar blocks • Anchoring steps to existing routines • Using wearables for quiet accountabilityIf you’re someone who is highly disciplined at work but inconsistent with your health, this conversation will feel like a mirror and a roadmap. You’ll walk away with simple systems and a three step framework to kickstart your next seven days: commit daily, act quickly, and move through discomfort without excuses.Listen in, try the experiment yourself, and let us know what shifts for you. If this episode resonates, share it with someone who needs a nudge and leave a quick review so more people can find these tools.Your next seven days might change everything.To follow our journey:Instagram @aheadhair_@the_conscious_salon

  42. 158

    Building Sakara Collective - with Tamsin Kirkus

    A suitcase, $300, and a window out of a small coastal life — Tamsin’s story begins with a bold leap and unfolds into one of the most powerful salon journeys we’ve shared.We sit down with Tamsin, founder of Sakara Collective, to explore how a teenage dream became a decade-long vision of artistry, culture, and leadership. From leaving school at 15 to building one of Australia’s most beautiful salons, her story is raw, honest, and deeply human.Tamsin opens up about the highs and heartbreaks: a full salon fit-out during pregnancy, losing key team members, and the courage to rebuild from truth. She shares how mindfulness, structure, and presence became her anchors and how motherhood reshaped her idea of success and leadership.This episode is a masterclass in resilience, self-trust, and building something beautiful without losing yourself. Whether you’re a salon owner, stylist, or creative entrepreneur, you’ll walk away grounded and inspired to redefine your own version of success.✨ Inside this episode: • Rebuilding after loss and burnout • Creating mindful systems and rituals in salon life • Balancing motherhood, leadership, and ambition • What the “Sakara way” means in action🎧 Follow the show, share this story with someone who needs courage today, and leave a review to help more salon owners find these real, honest conversations.To follow our journey:Instagram @aheadhair_@the_conscious_salon

  43. 157

    Buying a commercial salon space - featuring Carla Crowley

    What if the gap between where you are and where you want to be is simply how fast you act on what you already know?In this episode, we sit down with salon owner and mother of two, Carla Crowley, whose quiet fire turned a spare room in Gembrook into a thriving clinic, a trusted team, and now a commercial property that will become her forever business home. Her success didn’t come from hacks or luck, but from decisive action, self-awareness, and a money system that turned stress into structure.Carla shares how journaling helped her see her progress, how one-on-one mentorship fast-tracked growth, and why speed of implementation beats perfection every time. We unpack real leadership lessons structured one-on-ones, psychological safety, and empowering a team that grows the business with you, not around you.This episode is a grounded playbook for regional salon and clinic owners ready to grow without burning out. You’ll hear how Carla made bold moves with little cash, secured her dream property, and built a business that runs smoothly while she’s at the Melbourne Show with her kids.If this story inspires you, follow the show, share it with a salon owner who needs a boost, and leave a quick review telling us one action you’ll take this week.To follow our journey:Instagram @aheadhair_@the_conscious_salon

  44. 156

    Why I sold my skin clinic - featuring Rache Mahon

    In this powerful conversation, Rachel Mahon shares her courageous decision to sell her high-performing skin clinic after eleven years in business and begin a new venture with her daughter, Soul Society.This isn’t a burnout story or a highlight reel. It’s a grounded, human reflection on identity, leadership, and letting go with integrity. From journaling a truth she didn’t want to face, to safeguarding her culture through a values-aligned buyer, Rachel walks us through how she honoured her team, herself, and the next evolution of her career.💬 In this episode, we talk about: • Knowing when it’s time to move on, and trusting that whisper • How to sell your salon or clinic with heart and transparency • Managing team emotions during transition • Leadership beyond the treatment room: boundaries, safety, and trust • Building Soul Society — a culture-driven business with her daughter • The power of belonging and generational collaborationIf you’re a salon or clinic owner considering change, whether that’s selling, redefining your role, or building something new,this episode will help you find both clarity and courage.To follow our journey:Instagram @aheadhair_@the_conscious_salon

  45. 155

    We put our Salon Manager in the hot seat

    Freedom sounds amazing, until it bumps into your need to control every detail. In this episode, we sit down with Tae, our salon manager, to unpack how control quietly creeps into salon leadership, and what truly shifts when you replace micromanagement with trust.This isn’t theory, it’s lived experience. We get real about giving someone a title without real power, double-checking that crushed initiative, and the moment we realised our “supportive” words were actually restricting action. Tae shares how that dynamic led to burnout, why stepping away became necessary, and how it ultimately helped all of us rebuild leadership from the ground up.We talk systems and mindset: the foundations that now keep our business steady without a founder’s hand on every lever. You’ll hear how we made “bring a solution with your problem” a daily practice, defined what true ownership looks like for team leaders, and shifted client loyalty from one stylist to an entire brand experience. The result: smoother operations, stronger culture, and profits that reflect teamwork, not heroics.If you’re a salon owner craving more time and trust, a team leader stuck between responsibility and permission, or someone ready to step up, this episode is your permission slip. Ask better questions. Share power. Drop the control habits that keep your team small.👉 Hit subscribe, share this with another salon owner who’s learning to loosen the reins, and tell us in the comments: what’s one control habit you’re ready to release?To follow our journey:Instagram @aheadhair_@the_conscious_salon

  46. 154

    What you need to know about Salon Team Development Days

    What if the key to building a strong, connected salon team before the silly season isn’t another checklist but honesty, pressure, and celebration?In this episode, we take you behind the scenes of our Life Ahead Team Development Day: a mix of raw journaling, a horror-themed escape room, and a practical debrief on communication, roles, and trust. It was messy, emotional, and incredibly powerful. The biggest surprise? How clearly our team patterns showed up, and how small shifts in language and leadership can completely change the way your salon operates.We talk about why journaling first thing clears emotion before the day even starts, and how a Saw-style escape room revealed who naturally leads, who supports, and who needs a moment to find their feet. It turns out, the way we play games is the way we work. From there, we dive into real tools like short scripts for asking for help, mapping communication styles, and reframing leadership as a circle where everyone can both give and receive support.You’ll also hear real reflections from our stylists and leaders about sisterhood wounds, boundaries, and how to celebrate each other without losing focus. This is a must-watch for any salon or spa owner who wants to build a more united, resilient, and self-aware team especially before the holiday rush.🎧 If this conversation resonated, make sure to like, subscribe, and share it with another salon owner who’s ready to elevate their culture. And don’t forget to leave a quick comment below. We’d love to hear how you support your team through big growth moments.To follow our journey:Instagram @aheadhair_@the_conscious_salon

  47. 153

    How Jess Lewis went from a Home Salon to a Blonde Empire

    The moment you meet Jess Lewis, you feel it: a rare mix of warmth, authenticity, and unstoppable drive that has made her a legend among millennial hairdressers across Australia. From humble beginnings in a home salon with her sister as an apprentice, Jess built one of the country’s most recognised blonde specialist salons, attracting clients who would travel hours for her craft.Her influence extends far beyond the salon chair. Jess pioneered live workshops that transformed the way stylists learned together and later embraced online platforms to make education accessible nationwide. She has inspired and mentored a generation of hairdressers who continue to cite her as one of their biggest influences.Behind the success lies a personal story marked by resilience. Jess speaks with raw honesty about returning to work only ten weeks after her first child, navigating miscarriage and divorce, and redefining her identity as both a mother and an entrepreneur. Now a mother of three, she has reimagined family and business life with her husband Luke, launched JL Hair Tools, and created programs that nurture the next generation of stylists.This conversation is filled with insight, vulnerability, and inspiration. Jess reminds us that it is possible to build something extraordinary while staying true to yourself. 🌟 Whether you’re a salon owner, hairdresser, or entrepreneur, you’ll walk away with practical wisdom and motivation to grow your business. Tune in now for a powerful story of resilience, reinvention, and redefining success on your own terms.Follow Jess:Instagram — @jesslewis | @hairbyjesslewis🎙️ More from The Conscious Salon:Website: https://theconscioussalon.com.auTo follow our journey:Instagram @aheadhair_@the_conscious_salon

  48. 152

    We have to answer each other HONESTLY! NO SMOKE AND MIRRORS

    Ever felt like your brand looks like a swan gliding gracefully across the water, while underneath your legs are thrashing just to stay afloat? In this episode, we dive straight into the “smoke and mirrors” that so many salon and clinic owners face: the glossy grids, pedestal leaders, and feel-good routines that often hide shaky numbers, wobbly culture, and leadership habits we’d rather not admit. No shame. No spin. Just truth, clarity, and the real power that comes from facing what matters.We start by separating story from stats. Loving your clients isn’t the same as leading them, so we unpack what a truly aligned clientele looks like from pre-booking rates and home-care commitment to average ticket and openness to your process. Then, we pull back the curtain on “culture theatre”, how public gratitude can coexist with private tension, and explore how to shift from avoidant or reactive leadership to calm, conscious candour. Expect honest talk about awards, imposter syndrome, and the reality that even top-tier salons sometimes fight fires while collecting trophies.Money also gets the daylight it deserves. We share the lessons that came from under-pricing, chasing headcount over profitability, and the months we paused our own wages. You’ll learn how tracking break-even by week, capacity by stylist, and maintaining a clear cash runway can help you make confident decisions — and why being transparent about numbers with your team often builds trust, not fear.If you’re ready to drop the pedestal, align your prices with your time, and build a culture that holds boundaries without losing heart, this episode will feel like a breath of clean air. Press play, get honest, and start choosing outcomes over optics.🎧 If this conversation resonates, follow the show, share it with a salon friend who needs a reality check, and leave a quick review. What “smoke and mirrors” habit are you ready to let go of?To follow our journey:Instagram @aheadhair_@the_conscious_salon

  49. 151

    Tess' Truth: An Abusive Relationship

    In this vulnerable episode, Tess shares her story of a past relationship that left deep emotional scars, and the strength it took to walk away. She reflects on how grief made her more vulnerable, how the red flags were easy to dismiss, and the pivotal moment that gave her the courage to finally choose herself.Seven years on, Tess speaks with honesty about the lingering impact of shame and self-doubt, while also showing how her healing has given her a renewed sense of purpose. She opens up about the lessons she learned and the inner work that continues long after leaving.This conversation is both raw and hopeful. It reminds us that while trauma may leave its mark, it can also be a catalyst for growth, self-trust, and empowerment. Tess’s message is clear: if something feels wrong, it probably is, and you always have the power to change your path.For anyone who has experienced a difficult relationship, or for those who want to better understand and support someone they love, this episode offers validation, compassion, and the reminder that healing is always possible.Tune in now, and share this episode with someone who might need to hear these words today. To follow our journey:Instagram @aheadhair_@the_conscious_salon

  50. 150

    Listen to this when a team member resigns (pep talk)

    That gut-wrenching moment when a team member resigns. We have all been there. The sinking feeling, the self-doubt, the questions about what this means for your business. You are not alone, and you do not have to navigate it from a place of panic.In this episode, we offer your emergency pep talk for when a resignation lands on your desk. We share our own vulnerable mistakes (yes, even the tearful clinging!) and the lessons that helped us shift from taking resignations personally to seeing them as part of the natural cycle of business.Here is the mindset shift that changes everything: every team member has an expiry date. And that is okay. You do not own your staff any more than you own your clients. When you create a safe environment where career conversations can happen openly, departures feel less like rejection and more like evolution.Whether you are in the thick of a resignation right now or preparing yourself for when it happens, this conversation will help you:Respond with grace instead of reactivityHold space for your feelings without making it about youSee staff transitions as an opportunity for growth, for them and for youRemember: this change is happening for you, not to you. You have navigated challenges before, and you will navigate this too.Press play now, and save this episode for the day you need a grounded, heart-led reminder.To follow our journey:Instagram @aheadhair_@the_conscious_salon

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ABOUT THIS SHOW

Welcome to The Conscious Salon.Here for the real talk salon owners actually need. The Conscious Salon Podcast is where salon owners get clear guidance without the fluff. Hosted by Nic & Tess, we break down leadership, team culture, money, client journey, systems and numbers into simple moves you can use this week. Expect straight talk, real stories, lots of laughs and practical frameworks that help you lead well, grow profit, and have a life outside the salon.You will hear from salon owners, industry leaders and working mums who have done the hard yards. We cover mindset that holds under pressure, meetings that improve your team culture, and the habits that build a self led team.Follow the show and start with leadership posture, client journey design, and money mindset. Listen in, implement, and stay conscious.

HOSTED BY

Nicola and Tessa

Frequently Asked Questions

How many episodes does The Conscious Salon have?

The Conscious Salon currently has 50 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.

What is The Conscious Salon about?

Welcome to The Conscious Salon.Here for the real talk salon owners actually need. The Conscious Salon Podcast is where salon owners get clear guidance without the fluff. Hosted by Nic & Tess, we break down leadership, team culture, money, client journey, systems and numbers into simple moves you...

How often does The Conscious Salon release new episodes?

The Conscious Salon has 50 episodes. Check the episode list to see recent publication dates and frequency.

Where can I listen to The Conscious Salon?

You can listen to The Conscious Salon on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.

Who hosts The Conscious Salon?

The Conscious Salon is created and hosted by Nicola and Tessa.
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