PODCAST · news
The Incident Report
by Quest Technology Management
Welcome to The Incident Report presented by Quest Technology Management. The Incident Report brings you conversations with thought leaders, business innovators, and channel mavericks to help you become productive, knowledgeable, and agile in a forever-changing technology landscape.
Episodes
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Episode 86 - Cybersecurity Strategies and Risk Assessments
Welcome to The Incident Report! We have a couple incredible guest hosts today: Aaron Ivy and Allison Indigo. They take a comprehensive look at cybersecurity strategies and risk assessments. Don’t miss this episode! Articles cited: 7 Essential Cybersecurity Services for Every Business…
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Application Devemopment Trends - Ep85
Welcome to The Incident Report! We discuss Application Development trends and how you can stand out in a crowded partner landscape. Don’t miss this episode! Join Adam Burke for Cybersecurity Sales Bootcamp Series Dec 18 – Selling Comprehensive Cybersecurity Packages – Risk Management If you have...
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Ep84 - Managed Services vs Software-as-a-Service
Welcome to The Incident Report! How can we better discuss SaaS and Managed Services with our customers? We talk about the tactics that work! Join Adam Burke for the Cybersecurity Sales Bootcamp Series Dec 4 - Maintaining Flexibility with a Layered Defense If you have questions or suggestions for...
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Ep83 - Regulations and IT Challenges
Welcome to The Incident Report! This week Adam and Paul discuss the largest challenges facing the IT industry and partners. Don’t miss this episode! Join Adam Burke for the Cybersecurity Sales Bootcamp Series If you have questions or suggestions for the podcast, you can always email Paul and Adam...
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Ep81 - Policy Changes
Welcome to The Incident Report! This week Adam and Paul discuss Amazon’s back-to-work policy, Cisco layoffs, and the challenges between channel partners and VARS. Don’t miss this episode! Join Adam Burke for the Cybersecurity Sales Bootcamp Series If you have questions or suggestions for the...
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Episode 80 - Security Convergence and Business Continuity
How can partners approach clients about cybersecurity and business continuty? Adam has some thoughts and tactics. Don't miss this episode! The Incident Report is created by Quest Technology Management. With over 40 years of experience, Quest is a leading Technology Integrator, working seamlessly...
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Ep 79 - Crowdstrike and Annualized Reoccuring Revenue
Welcome to The Incident Report! This week Adam and Paul discuss Annual Reoccurring Revenue in the channel and CrowdStrike. How ARR can affect your channel success? Don’t miss this episode! Articles cited in this weeks episode: CrowdStrike Outage Puts Its Financial Reporting Under Scrutiny, Too If...
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Ep 78 - Convergence in the Channel
Welcome to The Incident Report episode 78. Discover how asking the right questions and subscriptions can help you overcome another round of convergence in the channel. If you have questions or suggestions for the podcast, you can always email Paul and Adam at [email protected].…
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Ep77 - Mergers and Changes
Welcome to The Incident Report episode 77. We discuss the effects of M&A on channel partners and the three choices TSDs must make. If you have questions or suggestions for the podcast, you can always email Paul and Adam at [email protected]. Story Links: Why Cisco-Splunk, Palo Alto...
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Ep76 - AI Could Change Hiring Forever
Will AI do the sales hiring? ConvergeOne files for bankruptcy? How can you manage a growing customer base? Adam and Paul discuss in this week's episode of The Incident Report. Don’t miss this episode! Register for Quest Bootcamp Series Articles cited in this week's episode: How to Successfully...
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Ep 75 - Seismic Shift in the Channel?
Intelisys parent company ScanSource is launching a new subsidiary, "NewCo". An agency alongside a tech services distributor? Is this the seismic shift many in the channel believe? Adam and Paul discuss in this week's episode of The Incident Report. Don’t miss this episode! Register for Quest...
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Ep74 - The Rundown
Welcome to The Incident Report episode 74. Adam and Paul discuss VMware, TSBs, and disintermediation. Don’t miss this episode! Register for Quest Bootcamp Series Visit Adam at the Quest team at Channel Partners Conference Mar. 11-14th If you have questions or suggestions for the podcast, you can...
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Ep 73 - Tools and Solutions
Welcome to The Incident Report episode 73. Adam and Paul discuss abandoned VMware partners, investing in shiny new tech trends, and the tool versus the solution. Don’t miss this episode! If you have questions or suggestions for the podcast, you can always email Paul and Adam at...
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Ep72 - Looking Forward
Welcome to The Incident Report episode 72. Adam and Paul discuss Peter Radizeski 2023 review and AI effect on the channel. If you have questions or suggestions for the podcast, you can always email Paul and Adam at [email protected]. Thanks for listening! Articles Cited: Channel...
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Ep71 - Fixed Fee Focus
Welcome to The Incident Report episode 71. Adam and Paul discuss Success Computer Consulting’s radical approach to massive success and the VMware Licensing Model changes. If you have questions or suggestions for the podcast, you can always email Paul and Adam at [email protected]....
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Ep70 - Connecting with Clients
Welcome to The Incident Report episode 70. A great episode in which Adam and Paul discuss meeting your client on their needs, security controls, and challenges ahead for MSPs. Don’t miss it! Join Adam for an upcoming Quest Bootcamp Series - https://partnerportal.questsys.com/ Visit Adam at the...
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Ep 69 - Advice from Grandpa
Welcome to The Incident Report episode 69. Paycom takes a tumble and Grandpa Mike shares some wisdom that applies to everyone in the channel. Join Adam for an upcoming Quest Bootcamp Series - https://partnerportal.questsys.com/ Visit Adam at the Quest team at Channel Vision Expo Nov. 14-16th -...
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Ep68 - The Fellowship of the Channel Partners
Welcome to The Incident Report. Don’t miss this episode! Adam and Paul discuss the cloud marketplace, the rise in ransomware incidents, and what does Cisco’s Splunk acquisition mean? Sign up for Quest Service Advisories newsletter: https://questsys.com/Partners/ If you have questions or…
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Ep67 - Creating Your Team with Brandon Ivey and Patrick Oborn
Paul and Adam sit down with Patrick Oborn of Telarus and Brandon Ivey of Evok to discuss the Leadville 100 ultramarathon and channel success! What’s the link? Did Brandon complete the grueling Leadville 100? Don’t miss this amazing conversation about support, dedication, and overcoming adversity...
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Ep66 - Prices Are Going Up
Welcome to The Incident Report episode 66. Don’t miss this episode! Adam and Paul discuss MSP price increases, the power of storytelling in business, and the upcoming quarterly Partner Conference. Join Adam Burke for the Quest Partner Conference this August 30th:...
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Ep65 - MSP Exaggeration?
Welcome to The Incident Report episode 65. Adam and Paul discuss the MSP Exaggeration, and the upcoming CVx Expo 2023. If you have questions or suggestions for the podcast, you can always email Paul and Adam at [email protected]. Thanks for listening! Articles Cited: Managed Services...
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Ep64 - King of Cloud
Welcome to The Incident Report episode 64. Adam and Paul discuss the King of Cloud, and CEO support in the channel. If you have questions or suggestions for the podcast, you can always email Paul and Adam at [email protected]. Thanks for listening! Articles Cited: Is AWS on Verge of...
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Ep63 - Conversation with Max Schuman of AVANT
Welcome to The Incident Report episode 63. Adam, Paul and Brian are joined by Max Schuman of AVANT. Max joined the AVANT team in 2021 via acquisition and is the West Region Director of Sales. Max and AVANT are committed to the success and growth of their National Strategic VAR’s and Trusted...
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Ep62 - FBI Relationships
Welcome to The Incident Report episode 62. Adam and Paul discuss a recent interview with Telarus CEO Adam Edwards, FBI relationships, and Salesforce price hikes. If you have questions or suggestions for the podcast, you can always email Paul and Adam at [email protected]. Thanks for...
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Ep 61 - A Global Spending Shift
Welcome to The Incident Report episode 61. Adam and Paul the global shift to spending on services and the hidden value of device-as-a-service (DaaS). If you have questions or suggestions for the podcast, you can always email Paul and Adam at [email protected]. Thanks for listening!...
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Ep 60 - Layered Security
Welcome to The Incident Report episode 60. Adam and Paul discuss the necessity of a layered security approach and the changing role of technology advisors. If you have questions or suggestions for the podcast, you can always email Paul and Adam at [email protected]. Thanks for...
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Ep 59 - Cisco Live 2023
Welcome to The Incident Report. Adam and Paul talk about Cisco Live 2023, Microsoft Recurrence issues, and HPE Axis Security Acquisition. If you have questions or suggestions for the podcast, you can always email Paul and Adam at [email protected]. Thanks for listening! Articles…
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Ep 58 - Do You Need Immutable Storage?
Welcome to The Incident Report. Adam and Paul test the limits of ChatGPT, discuss Nvidia, and the importance of immutable storage. If you have questions or suggestions for the podcast, you can always email Paul and Adam at [email protected]. Join Adam Burke for the Quest Partner...
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Ep 57 - The Talent Retention Battle
Welcome to The Incident Report. Adam and Paul discuss the talent retention battle within the channel and Ingram Micro’s pivot to platform. If you have questions or suggestions for the podcast, you can always email Paul and Adam at [email protected]. Thanks for listening! Articles...
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Ep 56 - Reputational Analysis
Welcome to The Incident Report. Adam and Paul discuss the Channel Partners Conference and the Importance of reputational analysis for organizations. If you have questions or suggestions for the podcast, you can always email Paul and Adam at [email protected]. Articles Cited: Most...
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Ep55 - Sitting down with Resourcive President Kyle Hall
Welcome to The Incident Report. Adam and Paul are joined by President of Resourcive, Kyle Hall to discuss the channel, emerging trends, and what we’re most excited about. Join Adam, Paul and the Quest team at Channel Partners Conference and Expo May 1-4. Visit us at Booth 2002. Register here:...
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Ep54 - The Partner Phase Theory
Welcome to The Incident Report episode 54. We’re glad you’re here! Adam and Paul discuss partner summits, the upcoming Channel Partners Expo, and cloud computing. Adam also shares his Partner Phase Theory. Join Adam, Paul and the Quest team at Channel Partners Conference and Expo May 1-4. Visit…
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Ep53 - What is Your Story with Peter Radizeski
Welcome to The Incident Report episode 53. Special guest Peter Radizeski joins Adam and Paul to talk all things channel. Peter is President of RAD-INFO INC., a telecom strategy and marketing consulting agency. He is a sales trainer, writer, consultant, and speaker. Don’t miss this insightful...
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Episode 52 - Are There Too Many Cybersecurity Startups?
Welcome to The Incident Report episode 52. We’re glad you’re here! Are there to many cybersecurity startups? What should MSPS offer? Are there channel conflicts? Adam and Paul discuss. Plus…check out Adam’s review of If You Give a Mouse a Cookie! Join Adam, Paul and the Quest team at Channel...
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Ep51 - Silicon Valley Bank Collapse and the Channel
Welcome to The Incident Report. We’re glad you’re here! Adam and Paul sit down to discuss Zero Trust adoption, HPE OpsRamp Acquisition, and SVB collapse and what it means for the channel. Join Adam, Paul and the Quest team at Channel Partners Conference and Expo May 1-4. Visit us at Booth 1902....
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Ep50 - Interview with Quest Founder and CEO Tim Burke
Welcome to The Incident Report episode 50! We’re glad you’re here and excited to bring you a special interview with Tim Burke. Learn about the early days of Quest, how private equity money is changing business and the future of the channel. If you have questions or suggestions for the podcast…
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Ep49 - Why is Everything Becoming a Subscription?
Welcome to The Incident Report. We’re glad you’re here! Adam and Paul sit down to discuss why everything is becoming a subscription and Palo Alto Networks is embracing the channel. If you have questions or suggestions for the podcast, you can always email Paul and Adam at...
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Ep48 - CEO Priorities in 2023
Welcome to The Incident Report. We’re glad you’re here! Adam and Paul are well caffeinated…maybe too caffeinated? They discuss Veeam v12, selling cybersecurity, and what 10 cybersecurity CEOs are prioritizing in 2023. If you have questions or suggestions for the podcast, you can always email Paul...
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Ep47 - MSPs in 2023
Welcome to The Incident Report Episode 47. Adam and Paul discuss MSPs in 2023, Staircase AI-Responder, and what an MSP is not (hint: it’s how you look at it). If you have questions or suggestions for the podcast, you can always email Paul and Adam at [email protected]. Thanks for...
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Ep46 - When Your Channel Partner Program Needs a Revamp
Welcome to The Incident Report Episode 46. Adam and Paul discuss VMware Vulnerability, the recent jobs reports, and four signs you need to revamp your channel partner program. If you have questions or suggestions for the podcast, you can always email Paul and Adam at…
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Ep45 - Listen to Your Customer
Welcome to The Incident Report Episode 45. Adam and Paul discuss Dee Burger’s interview with Channel Futures and Insight’s shifting integrator market approach. If you have questions or suggestions for the podcast, you can always email Paul and Adam at [email protected]. Thanks for...
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Ep44 - Transformational Partners with Koby Phillips of Telarus
Welcome to The Incident Report Episode 44. Adam and Paul sit down with special guest Koby Phillips, VP of Cloud at Telarus. Koby shares insights on the channel, what he’s observing, and unlocking value as a transformational partner. If you have questions or suggestions for the podcast, you can...
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Ep 43 - Fear, Uncertainty and Doubt
Welcome to The Incident Report Episode 43. Adam and Paul discuss AWS in 2023, Aligned Data Center expansion, and AI-as-a-Service. If you have questions or suggestions for the podcast, you can always email Paul and Adam at [email protected]. Thanks for listening! Articles Cited: Amid...
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eP 42 - The Good, the Bad and the Ugly
Welcome to The Incident Report Episode 42. Adam and Paul discuss the good, bad, and ugly of 2023: Bridgepoint Technology, Cybersecurity, and Salesforce. If you have questions or suggestions for the podcast, you can always email Paul and Adam at [email protected]. Thanks for…
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Ep41 - A Channel Partners Christmas Carol
Welcome to The Incident Report Episode 41. Adam and Paul are visited by the Ghosts of Channel Past, Present, and Future. A special holiday episode you shouldn’t miss. Paul does some very impressive acting. If you have questions or suggestions for the podcast, you can always email Paul and Adam at...
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Ep40 - Cybersecurity Checkup
Welcome to The Incident Report Episode 40. Adam and Paul discuss how to maximize the technology in which your company invested. Is spending more money the answer? (Big) Hint: No. If you have questions or suggestions for the podcast, you can always email Paul and Adam at...
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Ep39 - Common Vendor and Partner Mistakes
Welcome to The Incident Report Episode 39. Adam and Paul discuss improving the partner experience, overpaying for internet, and a Rackspace security incident. If you have questions or suggestions for the podcast, you can always email Paul and Adam at [email protected]. Thanks for...
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Ep38 - It's Beginning to Look a Lot Like Bankruptcy
Welcome to The Incident Report Episode 38. Adam and Paul discuss the holidays, Windows Virtual Desktops, BlockFi, Citrix, and Telecom Turmoil. On Dec. 6th join Quest and BlackBerry Cylance® to get a firsthand look at how the Cylance AI-based platform prevents cyber-attacks against the most…
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Ep37 - Phishing Finds
Welcome to The Incident Report Episode 37. Adam and Paul discuss phishing, ransomware, and the changes you can make to help protect yourself, friends, and clients. On Dec. 6th join Quest and BlackBerry Cylance® to get a firsthand look at how the Cylance AI-based platform prevents cyber-attacks...
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Ep36 - The Partner Ecosystem
Welcome to The Incident Report Episode 36. Adam and Paul discuss building a better partner ecosystem, the changing MSP model, and the FTX crypto empire collapse. On Nov. 16th join Quest for an interactive Partner Forum! Your hosts Adam Burke and Gary Schick will share recent success stories as…
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ABOUT THIS SHOW
Welcome to The Incident Report presented by Quest Technology Management. The Incident Report brings you conversations with thought leaders, business innovators, and channel mavericks to help you become productive, knowledgeable, and agile in a forever-changing technology landscape.
HOSTED BY
Quest Technology Management
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Frequently Asked Questions
How many episodes does The Incident Report have?
The Incident Report currently has 84 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is The Incident Report about?
Welcome to The Incident Report presented by Quest Technology Management. The Incident Report brings you conversations with thought leaders, business innovators, and channel mavericks to help you become productive, knowledgeable, and agile in a forever-changing technology landscape.
How often does The Incident Report release new episodes?
The Incident Report has 84 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to The Incident Report?
You can listen to The Incident Report on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts The Incident Report?
The Incident Report is created and hosted by Quest Technology Management.
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