PODCAST · business
The Loyalty Minute
by Rob Gallo
One Podcast, Two Styles:1. A daily one minute briefing on the latest trends, statistics and industry news in the world of customer loyalty. 2. A weekly conversational style interview with marketing experts and business leaders sharing insightful and entertaining stories about customer loyalty.For curated customer loyalty news stories and full length articles which may have been referenced on the show, please visit https://theloyaltyminute.com
Episodes
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Episode 119 - (Interview) with Sheila Butler - Founder and CMO of Butler Marketing Group
Welcome loyal listeners to another episode of The Loyalty Minute. I’m your host Rob Gallo and today I am excited to chat with Sheila Butler, Sheila is the Founder and Chief Marketing Officer of the Butler Marketing Group in Orlando, Florida. Welcome to the show Sheila, thanks for joining me
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Episode 118 (Interview) with Dan Kustelski - Co-Founder of Chalkline
Welcome loyal listeners to another episode of The Loyalty Minute. I’m your host Rob Gallo and today I am excited to chat with Dan Kustelski. Dan is the co-Founder of the award winning Gaming company, Chalkline. He applied his 15 years of gaming and gambling experience into building Chalkline's...
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Episode 116 - (Interview) with Lee-Ann Johnston - Founder of AffiliateINSIDER
Welcome loyal listeners to another episode of The Loyalty Minute. This is episode 116, I’m your host Rob Gallo and today I am excited to chat with Lee-Ann Johnstone, Lee-Ann is has been in the affiliate marketing agency, event, media and training business for over two decades. She helping brands...
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Episode 115 - (Interview) with John Bertino - Owner and Founder of The Agency Guide
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with John Bertino. John is the owner and founder of the innovative marketing consultancy The Agency Guide or "TAG". TAG is a unique consultancy which represents 200 different...
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Episode 114 - (Interview) With Nick Ewen - Director of Content for The Points Guy
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Nick Ewen. Nick is the Director of Content for The Points Guy, a travel and lifestyle media brand. Nick helps you travel as much as possible for as little money...
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Episode 113 - (Interview) with Kate DiLeo - Brand Architect and Author
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Kate DiLeo. Kate is a brand architect and author who has partnered with more than 200 organizations to craft brands that bring more prospects to the table, more users who...
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Episode 112 - (Interview) with Lisa Routel - Marketing Strategy Lead for Verizon
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Lisa Routel. Lisa is the Marketing Strategy Lead for Verizon Up, Verizon’s consumer loyalty program.. Welcome to the show Lisa, thanks for joining me For those loyal...
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Episode 111 - (Interview) With Prashant Fuloria - CEO of Fundbox
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Prashant Fuloria. Prashant became CEO of Fundbox in 2020, after serving as COO and CPO. He joined Fundbox in 2016 from Yahoo, where he was SVP of Advertising Products....
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Episode 110 - (Interview) with Zachary Slingsby - Founder of Human Factor Media
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Zachary Slingsby. Zack is the founder of Human Factor Media, an award-winning branded content team that encourages brands to make films instead of ads. Please welcome to…
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Episode 109 - (Interview) with Jonathan Shroyer - Chief Customer Experience Innovation Officer of Arise Virtual Solutions
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Jonathan Shroyer. Jonathan is the Chief Customer Experience Innovation Officer of Arise Virtual Solutions, a customer service outsourcing, and offshoring consulting firm....
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Episode 108 (Interview) with John Nantz - Founder and Strategy Consultant at Redwood Advisors
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with John Nantz. John is the Founder And Strategy Consultant at Redwood Advisors Welcome to the show John, thanks for joining me… For those loyal listeners out there who don’t...
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Episode 107 (Interview) with Bobby Gillespie Founder and Principal at Propr Design
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Bobby Gillespie. Bobby is a brand growth consultant, author of the forthcoming book “Build Your Brand like you Give a Sh*t,” and the founder/principal at Propr Design, a...
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Episode 106 (Interview) With Brandon Ehrhardt - Senior Director of Partner Programs at Expedia Group
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Brandon Ehrhardt. Brandon leads Expedia Group’s platform loyalty program that rewards supply partners who provide the best experiences for guests. Welcome to the show...
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Episode 105 - (Interview) with Michael Rasile - Affiliate Marketing Coordinator at Caesars Sportsbook
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Michael Rasile (pronounced “Ruhzeel”). Michael is the Host of “For the Love of Sports” podcast, the author of “Winning in Sports Business”, and the Affiliate Marketing...
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Episode 104 - (Interview) With Peter Voss - CEO at Aigo.ai
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Peter Voss. Peter is a pioneer in AI who coined the term 'Artificial General Intelligence', CEO and Chief Scientist at Aigo.ai, currently offering highly intelligent and...
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Episode 103 - (Interview) With Paul Rutter - Customer Experience Expert
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Paul Rutter. Paul has been involved in the hospitality/travel/ cruise industry for over 40 years, the last 30 as Cruise Director in charge of onboard activities and...
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Episode 102 - (Interview) with Marc Gutman - Founder of Wildstory
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Marc Gutman the founder of Wildstory. From the moment we wake up, to the moment we go to bed, we are influenced by branding. What shirt am I going to wear? What car do I...
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Episode 101 - (Interview) With Ian Bower - Founder of Graphic Rhythm
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Ian Bower. Ian is the founder of Graphic Rhythm. Pivoting from his role as a trained chef to creating a successful and innovative graphic design firm is not easy, but Ian...
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Episode 100 - (Interview) With Michael Epstein - Investor and Principal at PostPilot
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Michael Epstein. After selling his first company in 2013, Michael has served as CMO of multiple 8 and 9 figure private equity backed online retailers where he successfully...
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Episode 99 - (Interview) with Meghan Lynch - CEO of Six-Point Creative
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Meghan Lynch. Meghan is the CEO of Six-Point Creative, a brand strategy agency that helps family businesses double their business without losing their existing customers…
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Episode 98 - (Interview) With Ajay Row - Loyalty Program Expert and Entrepreneur
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Ajay Row. Ajay has been an entrepreneur, executive and advisor for 35 years, delivering over a hundred CRM, Loyalty and Data-driven marketing programs across some 65...
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Episode 97 - (Interview) With Ben Worthen - CEO of Message Lab
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Ben Worthen. Ben is the CEO of Message Lab, an award-winning agency that combines journalism, data and design to create content that resonates with any audience. Having...
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Episode 96 - (Interview) with John Wickes - Director of National Marketing - Station Casinos
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with John Wickes. John is the Director of National Marketing at Station Casinos and thirty year Hospitality Industry veteran. Welcome to the show John, thanks for joining me...
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Episode 95 - (Interview) with Mark Donnigan - Virtual CMO for Startup Companies
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Mark Donnigan. Mark designs and executes marketing playbooks that produce real business results for early and growth-stage technology and disruptive innovation startup...
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Episode 94 - (Interview) With Mickie Kennedy - Founder and President of eReleases
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Mickie Kennedy. Mickie is the Founder and President of eReleases, the small business leader for press release distribution, now celebrating 22 years in business. He is an...
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Episode 93 - (Interview) With Meredith Kalalher - Small Business Marketing Expert
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Meredith Kalalher. Meredith runs a boutique agency that helps new and seasoned business owners find the RIGHT people to effectively communicate the value of their offers…
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Episode 92 - (Interview) With Bob Macdonald - CEO Of Bond Brand Loyalty
If you're interesting in customer and brand loyalty at all, this particular episode is a MUST LISTEN! Bob is an expert on customer and brand loyalty and is working on some very interesting projects in the space coming up in the very near future. Enjoy!
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Episode 91 - (Interview) With Denise Blasevick - CEO of The S3 Agency
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Denise Blasevick (BLA-Seh-Vick). Denise is the CEO of The S3 Agency, a creative agency that specializes in differentiating brands to maximize their power and…
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Episode 90 - (Interview) With Guy Bauer - Founder and Creative Director at Umault
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Guy Bauer. Guy is the founder and creative director at Umault - a B2B video marketing agency. His agency specializes in helping B2B brands simplify their complex sales...
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Episode 89 - (Interview) With Ryan Condie, Small Business Owner & Podcast Host of Let’s Buy a Business
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Ryan Condie. Ryan has started 8 businesses, bought 4, and sold 2. He owns a lead generation software company, an FBA business, and is the host of the “Let’s Buy a…
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Episode 88 - (Interview) With Aaron McLean - Chief Marketing Officer at Stuzo
** My apologies for the sound quality on this episode. For some reason instead of my studio mics audio being picked up, the audio was recorded by the internal mic on my computer. 😞 Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to...
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Episode 87 - (Interview) With Animesh Ghosh - Founder and CEO of KornChain
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Animesh Ghosh. Animesh is the founder and CEO of KornChain - a global reward points distribution and exchange network on blockchain for the loyalty marketing industry....
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Episode 86 - Interview with Ryan Cotes - Director of Digital Services and Partner at Ballantine
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Ryan Cote. Ryan is the Director of Digital Services and Partner at Ballantine, a third-generation, family-owned direct mail and digital marketing company. He's an expert…
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Episode 85 (Interview) With Phil Rubin - SVP Strategic Partnerships at Bond Brand Loyalty
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Phil Rubin. Phil Founded rDialogue in 2006 and merged with Bond Brand Loyalty in February of this year, now EVP Strategic Partnerships. Welcome to the show Phil, thanks…
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Episode 73 - (Interview) With Jamie Russo VP of Loyalty Programs and Customer Engagement For Choice Hotels
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Jamie Russo VP of Loyalty Programs and Customer Engagement For Choice Hotels. Welcome to the show Jamie, thanks for joining me. For those loyal listeners out there who…
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Episode 84 - (Interview) with Marc Berman - CEO of The Mallett Group
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Marc Berman, CEO & Managing Director The Mallett Group. TMG is a 23 year old boutique loyalty and relationship marketing consultancy. Welcome to the show Marc, thanks for...
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Episode 83 - (Interview) With Ken Cohn - CMO Of CbdMD
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Ken Cohn, Chief Marketing Officer of cbdMD. Welcome to the show Ken, thanks for joining me. For those loyal listeners out there who don’t know who you are or what you do,...
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Episode 82 - (Interview) With Gunter Phau - Founder and CEO of Stuzo
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Gunter Pfau. Gunter is the founder and CEO at Stuzo, is an entrepreneur, angel investor, and leads Stuzo’s strategic direction along its mission to help retailers…
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Episode 81 - (Interview) with Kim Freer - CMO of Yoshinoya Japanese Kitchen
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Kim Freer. Kim is the CMO for Yoshinoya Japanese Kitchen. Hired to up the brand's digital game in 2020, she quickly went to work in fast tracking the development of their...
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Episode 80 - (Interview) With Danielle Brown the CMO of Points International
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Danielle Brown the Chief Marketing Officer of Points International (Points.com). Danielle is at the helm of Points’ marketing strategy responsible for driving growth…
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Episode 79 - (Interview) with Jonathan Silver - CEO of Affinity Solutions
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Jonathan Silver, CEO of Affinity Solutions, a global insights and marketing solutions firm. Welcome to the show Jonathan, thanks for joining me. For those loyal listeners...
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Episode 78 - (Interview) With Carlos Dunlap-Beard - VP Of Loyalty Solutions At Clarus Commerce
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Carlos Dunlap-Beard. Carlos currently serves as the VP of Loyalty Solutions at Clarus Commerce. He is a recognized Loyalty Marketing strategist and thought-leader who has...
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Episode 77 (Interview) With Laura Rea Dickey, CEO of Dickey's Barbecue Barbecue Pit
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Laura Rea Dickey, CEO of Dickey’s Barbecue Restaurants, Inc and the Ultimate Pit Master. Welcome to the show Laura Rea, thanks for joining me. For those loyal listeners…
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Episode 76 (Interview) With Adam Fox - Director of Digital Experience for QDOBA Mexican Eats
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Adam Fox, the Director of Digital Experience @ QDOBA Mexican Eats. Welcome to the show Adam, thanks for joining me.
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Episode 75 - (Interview) With CJ Ramirez - SVP of Marketing for Dog Haus
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with CJ Ramirez the SVP of Marketing at Dog Haus. The Haus in Dog Haus is spelled HAUS for those of you who are going to google it right now… C.J. Ramirez plays a vital role in...
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Episode 74 - (Interview) With Mark Johnson - CEO & CMO of Loyalty 360
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Mark Johnson. Mark is the CEO and CMO of Loyalty 360. Loyalty 360 is THE authority on everything customer loyalty. From loyalty programs to customer engagement, Loyalty…
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Episode 72 - (Interview) With Prateek Dayal Chief Strategy Officer of Aqilliz
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Prateek Dayal. Prateek is the Chief Strategy Officer at Aqilliz, a martech solutions provider that seeks to restore trust, transparency, and equitability in a fragmented...
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Episode 71 – (Interview) With Bram Hechtkopf – CEO of Kobie Marketing
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Bram Hechtkopf. Bram is the CEO of Kobie Marketing, a loyalty marketing company that designs, builds and optimizes loyalty programs for some of the largest brands in the...
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Episode 70 - Sephora Updates Its Beauty Insider Loyalty Program
Welcome Loyal listeners to episode 70 of the loyalty minute. Today we’re going to be talking about what Sephora has done to update its Beauty Insider loyalty program. It actually joined other beauty retailers like Ulta and Dermstore in providing monetary incentives to customers and began to offer...
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Episode 69 - (Interview) With Michael Huard, A Content Marketing Manager At Iterable
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Michael Huard. Michael is a Content Marketing Manager at Iterable, a growth marketing company. Welcome to the show Michael, thanks for joining me. For those loyal…
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ABOUT THIS SHOW
One Podcast, Two Styles:1. A daily one minute briefing on the latest trends, statistics and industry news in the world of customer loyalty. 2. A weekly conversational style interview with marketing experts and business leaders sharing insightful and entertaining stories about customer loyalty.For curated customer loyalty news stories and full length articles which may have been referenced on the show, please visit https://theloyaltyminute.com
HOSTED BY
Rob Gallo
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Frequently Asked Questions
How many episodes does The Loyalty Minute have?
The Loyalty Minute currently has 117 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is The Loyalty Minute about?
One Podcast, Two Styles:1. A daily one minute briefing on the latest trends, statistics and industry news in the world of customer loyalty. 2. A weekly conversational style interview with marketing experts and business leaders sharing insightful and entertaining stories about customer loyalty.For...
How often does The Loyalty Minute release new episodes?
The Loyalty Minute publishes regularly with 117 episodes available. Check the episode list for the typical release schedule.
Where can I listen to The Loyalty Minute?
You can listen to The Loyalty Minute on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts The Loyalty Minute?
The Loyalty Minute is created and hosted by Rob Gallo.
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