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All Episodes

The Loyalty Minute — 117 episodes · page 1 of 2

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Episode 119 - (Interview) with Sheila Butler - Founder and CMO of Butler Marketing Group

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Episode 118 (Interview) with Dan Kustelski - Co-Founder of Chalkline

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Episode 116 - (Interview) with Lee-Ann Johnston - Founder of AffiliateINSIDER

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Episode 115 - (Interview) with John Bertino - Owner and Founder of The Agency Guide

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Episode 114 - (Interview) With Nick Ewen - Director of Content for The Points Guy

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Episode 113 - (Interview) with Kate DiLeo - Brand Architect and Author

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Episode 112 - (Interview) with Lisa Routel - Marketing Strategy Lead for Verizon

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Episode 111 - (Interview) With Prashant Fuloria - CEO of Fundbox

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Episode 110 - (Interview) with Zachary Slingsby - Founder of Human Factor Media

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Episode 109 - (Interview) with Jonathan Shroyer - Chief Customer Experience Innovation Officer of Arise Virtual Solutions

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Episode 108 (Interview) with John Nantz - Founder and Strategy Consultant at Redwood Advisors

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Episode 107 (Interview) with Bobby Gillespie Founder and Principal at Propr Design

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Episode 106 (Interview) With Brandon Ehrhardt - Senior Director of Partner Programs at Expedia Group

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Episode 105 - (Interview) with Michael Rasile - Affiliate Marketing Coordinator at Caesars Sportsbook

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Episode 104 - (Interview) With Peter Voss - CEO at Aigo.ai

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Episode 103 - (Interview) With Paul Rutter - Customer Experience Expert

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Episode 102 - (Interview) with Marc Gutman - Founder of Wildstory

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Episode 101 - (Interview) With Ian Bower - Founder of Graphic Rhythm

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Episode 100 - (Interview) With Michael Epstein - Investor and Principal at PostPilot

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Episode 99 - (Interview) with Meghan Lynch - CEO of Six-Point Creative

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Episode 98 - (Interview) With Ajay Row - Loyalty Program Expert and Entrepreneur

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Episode 97 - (Interview) With Ben Worthen - CEO of Message Lab

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Episode 96 - (Interview) with John Wickes - Director of National Marketing - Station Casinos

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Episode 95 - (Interview) with Mark Donnigan - Virtual CMO for Startup Companies

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Episode 94 - (Interview) With Mickie Kennedy - Founder and President of eReleases

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Episode 93 - (Interview) With Meredith Kalalher - Small Business Marketing Expert

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Episode 92 - (Interview) With Bob Macdonald - CEO Of Bond Brand Loyalty

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Episode 91 - (Interview) With Denise Blasevick - CEO of The S3 Agency

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Episode 90 - (Interview) With Guy Bauer - Founder and Creative Director at Umault

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Episode 89 - (Interview) With Ryan Condie, Small Business Owner & Podcast Host of Let’s Buy a Business

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Episode 88 - (Interview) With Aaron McLean - Chief Marketing Officer at Stuzo

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Episode 87 - (Interview) With Animesh Ghosh - Founder and CEO of KornChain

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Episode 86 - Interview with Ryan Cotes - Director of Digital Services and Partner at Ballantine

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Episode 85 (Interview) With Phil Rubin - SVP Strategic Partnerships at Bond Brand Loyalty

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Episode 73 - (Interview) With Jamie Russo VP of Loyalty Programs and Customer Engagement For Choice Hotels

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Episode 84 - (Interview) with Marc Berman - CEO of The Mallett Group

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Episode 83 - (Interview) With Ken Cohn - CMO Of CbdMD

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Episode 82 - (Interview) With Gunter Phau - Founder and CEO of Stuzo

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Episode 81 - (Interview) with Kim Freer - CMO of Yoshinoya Japanese Kitchen

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Episode 80 - (Interview) With Danielle Brown the CMO of Points International

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Episode 79 - (Interview) with Jonathan Silver - CEO of Affinity Solutions

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Episode 78 - (Interview) With Carlos Dunlap-Beard - VP Of Loyalty Solutions At Clarus Commerce

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Episode 77 (Interview) With Laura Rea Dickey, CEO of Dickey's Barbecue Barbecue Pit

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Episode 76 (Interview) With Adam Fox - Director of Digital Experience for QDOBA Mexican Eats

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Episode 75 - (Interview) With CJ Ramirez - SVP of Marketing for Dog Haus

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Episode 74 - (Interview) With Mark Johnson - CEO & CMO of Loyalty 360

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Episode 72 - (Interview) With Prateek Dayal Chief Strategy Officer of Aqilliz

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Episode 71 – (Interview) With Bram Hechtkopf – CEO of Kobie Marketing

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Episode 70 - Sephora Updates Its Beauty Insider Loyalty Program

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Episode 69 - (Interview) With Michael Huard, A Content Marketing Manager At Iterable

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Episode 68 - (Interview) With Maraina Ruppert - Manager of Loyalty Marketing for Choice Hotels

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Episode 67 - (Interview) With Dr Jodi Berg President and CEO of Vitamix

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Episode 66 - (Interview) With Drew Howell, VP of Brand Solutions and Alliances at Bumped

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Episode 65 - (Interview) With Richard Jones - CMO of Cheetah Digital

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Episode 64 - (Interview) With Luke Peters - CEO of NewAir

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Episode 63 - (Interview) With Don Fox - CEO of Firehouse Subs

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Episode 62 - Interview with Nicola Buck and Adam Glauberman of BP

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Episode 61 - What Some Companies Are Doing To Help During The COVID-19 Pandemic

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Episode 60 - 5 Loyalty Program Metrics That Matter

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Episode 59 - Loyalty from Franchisor to Franchisee

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Episode 58 - (Interview) With Carol Smith - Loyalty Manager at IKEA Memphis

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Episode 57 - 3 Signs Your Brand Isn't Telling a Winning Story (and How to Fix Things)

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Episode 56 - Interview With Jeff Mabe - Director of Loyalty Programs at Boingo

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Episode 55 - Leveraging Connection and Progress to Become a Go-To Brand

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Episode 54 - (Interview) With Andy Lowenthal - Customer Loyalty Director at FranklinCovey

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Episode 53 - The Failure To Communicate

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Episode 52 - How Life Insurers Can Boost Customer Numbers And Loyalty With Gamification And Rewards

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Episode 51 - Can Loyalty Programs Remain Viable In A Cookie-less Era

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Episode 50 - How To Distinguish Transactional Customer Relationship From An Emotional One

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Episode 48 - Subscription Based Loyalty Secrets From Uber, Lyft, BarkBox and More

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Episode 47 - (Interview) With Sean Donnelly - Loyalty Consultant - Fivestars

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Episode 45 - Trevor Hadick - Loyalty Manager - Spirit Airlines

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Episode 46 - Quality Vs. Price In Retaining Loyal Customers

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Episode 44 - How to Beat 50% of Your Competitors in the Customer Loyalty Arena

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Episode 43 - How To Create A Customer Loyalty Program For Your Business

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Episode 42 - What Gen Z Shoppers Really Want

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Episode 41 - The Top Three Mistakes Companies Make With Their Loyalty Program

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Episode 40 - The Hoops Customers Jump Through For Loyalty

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Episode 39 - Mining Your Customer Data For Increasing Loyalty

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Episode 38 - Superstitions and Pavlovs Dog

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Episode 37 - The Rise of Experiential Marketing And What It Means To Your Brand

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Episode 36 - Live Chat and Chatbots Overtake Email For Retail Communications

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Episode 35 - (Interview) with Tom Schwab - Founder and CEO of Interview Valet

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Episode 34 - The 800 Pound Gorilla In The Loyalty Space

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Episode 33 - What Customer And Brand Loyalty Mean To A Company's Valuation

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Episode 32- Protecting Your Loyalty Program From Fraud

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Episode 31 - God Gave You Two Ears And One Mouth Use Them In That Ratio

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Episode 30 - (Interview) With Matt Barnett CEO of Bonjoro

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Episode 29 - Merkle and Levo Report Uncovering Buying Behaviors and Purchasing Power of Millennial Women

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Episode 28 - Bond Brand Loyalty Report

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Episode 27 - Oracle Retail Topography Study of 15500 Consumers

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Episode 26 - (Interview) With On-Demand CFO Ken Wentworth

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Episode 25 - Euclid Survey and Research - Evolution of Retail, The Brand Perception Effect

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Episode 24 - How To Make Great Loyalty Program Even Better? Sephora Has The Answers

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Episode 23 - How Personalization Can Enhance The Relationship Between The Brand And The Customer

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Episode 22 - PwC International Customer Loyalty Survey

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Episode 21 - (Interview) New Conversational Style Customer Loyalty Podcast with Rob Gallo

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Episode 20 - The Future of Hotel Loyalty Programs

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Episode 19 - 2020 Is The Year Of The Brand Mashup

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Episode 18 - Subscription Based Loyalty Programs