PODCAST · business
The Practice Experience Podcast
by WebPT
The Practice Experience Podcast is your ultimate guide to navigate the ever-changing world of rehab therapy. We bring together inspiring leaders and experts in the field to explore the crucial aspects of practice management, patient engagement and care, and business success. These thought-provoking conversations delve deep into the strategies, insights, and best practices that empower rehab therapy professionals to reach their fullest potentials as clinicians and leaders. Whether you're seeking innovative ideas to maximize practice efficiency, motivation to meet evolving patient demands, or practical tips to optimize revenue, this podcast is an invaluable resource to help you elevate your practice experience.
Episodes
-
Beyond the Clinic: The Many Roles of Physical Therapists
Physical therapists bring valuable expertise to many areas of healthcare, from direct patient care to education, administration, and population health. As the profession continues to evolve, so do the opportunities for PTs to apply their skills in different settings and roles. Listen in for a...
-
Practicing at the Top of License: Expanding the Role of the PT
Physical therapists bring a deep clinical skill set to musculoskeletal care, with opportunities to apply that expertise in ways that extend beyond traditional models of practice. In this episode of the Practice Experience Podcast, WebPT's Alex Bendersky sits down with Jeremy VanDevender, founder...
-
Beyond Hiring: Building a Practice People Want to Work For
Hiring great clinicians is difficult. Building a practice where they want to stay takes even more. What makes a workplace stand out to today's physical therapists? And once you've built a great team, how do you keep people engaged as your practice grows? Brian Hartz, CEO of Hartz Physical…
more -
Where Physical Therapy Goes From Here
Physical therapy is at an inflection point. Rising demand is creating new opportunities, while burnout, reimbursement pressures, student debt, and changing expectations are challenging the profession to evolve. In this special episode of the Practice Experience Podcast, we're bringing together...
-
Beyond Burnout: How to Build a Physical Therapy Career You Want to Keep
Burnout is one of the most talked-about challenges in physical therapy, but what if the conversation is missing something? In this episode, host Elisabeth Brown sits down with physical therapist, clinic director, educator, and sports residency director Tyler Goslinga to explore how clinicians can...
-
Mid-Year: What PTs Need to Get Right in 2026
As physical therapy faces growing demand, workforce challenges, reimbursement pressures, and rapid advances in technology, many practice leaders are asking the same question: What comes next? In this episode, Dr. Heidi Jannenga sits down with Dr. Larry Benz, founder of Confluent Health, to…
more -
How Community-Driven Pediatric Care Expands Access and Improves Outcomes
Join us for a practical look at building a mission-driven practice that supports both patients and the communities they serve. Listen in for a conversation with Dr. Jessica Martin, pediatric physical therapist and clinical lead at aMAYZing Kids, on how community, collaboration, and culture shape...
-
Why Play-Based, Home-Centered Care Is Changing Pediatric PT
Tune in for a conversation with Dr. Jessica Basha, PT, DPT, PCS, owner of Basha PT, for an inside look at what makes pediatric physical therapy both uniquely challenging and deeply rewarding. Jessica shares her journey from pursuing sports and orthopedic care to finding her passion in pediatrics....
-
PT as the First Stop for MSK Care: What Must Change in Policy, Practice, and Workflow
In this episode, host Susan Lofton (WebPT) sits down with guests Stephen Hunter (Intermountain Healthcare) and Alice Bell (American Physical Therapy Association) to explore what it will take to make PT a true first stop for musculoskeletal care. Listen in as they discuss the differences between...
-
Building from One Clinic to Many: What It Takes to Grow a Thriving Rehab Therapy Practice
Tune in for a conversation with Dr. Daniel Reizis, founder and CEO of Prestige Rehab, on what it takes to scale a rehab therapy practice. Daniel shares his path from clinician to entrepreneur, the lessons he learned from building and selling his first outpatient practice, and what led him to…
more -
The Future of PT Documentation: What AI Can Do Today and Moving Forward
Join us for a conversation with Jake Michalski, CEO and founder of Comprehend Health, on how AI is transforming physical therapy documentation and provider experience. Jake shares the story behind Comprehend Health and why ambient documentation has become one of the most practical, high-impact…
more -
How PTs Can Thrive with Nontraditional Payment Models
Tune in for an insightful conversation between host Dr. Heidi Jannenga and Dr. Keaton Ray, PT, DPT, OCS, co-founder and COO of MovementX, for an inspiring look at how physical therapists can thrive outside traditional insurance contracts. Keaton shares MovementX's evolution from cash pay to a...
-
Authentic Marketing Made Simple: How PT Clinics Can Build Trust, Local Visibility, and a Manageable Marketing Mix
In this episode, host Dr. Heidi Jannenga sits down with Steph Port for an engaging conversation on what authentic marketing really looks like for healthcare practices today. They break down the essentials of SEO, why your website is the foundation of online visibility, and how Google Business...
-
CMS's New Strategy: What It Means for Rehab Professionals
Listen in for a conversation between host Susan Lofton, VP, Outcomes & Clinical Transformation at WebPT, and guests Stephen Hunter, PT, DPT, Director of Internal Process Control at Intermountain Healthcare and Alice Bell, PT, DPT, Senior Specialist, Health Policy and Payment at American Physical...
-
Building Resilience in PT: Practical Ways to Protect Your Well-Being
Join host Dr. Heidi Jannenga for a conversation with JeMe Cioppa-Mosca, PT, MBA, Senior Vice President at Hospital for Special Surgery, for a conversation to reframe burnout and highlight why resiliency is a muscle PTs must build over time. JeMe shares practical strategies for coping with stress,...
-
Rethinking Employee Retention Strategies
In this episode, host Dr. Heidi Jannenga chats with Derek Fenwick, a physical therapist turned HR leader, on how to retain top talent. Derek shares why recognition, appreciation, and open communication are key to retention, how regular check-ins and stay interviews outperform outdated annual...
-
Gen Z Is Here: How to Hire, Engage, and Retain the Next Generation of Clinicians
Join Dr. Jon Lee, co-founder of Pickle, and host Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT, for a conversation on what it takes to hire and keep the next generation of physical therapists. In this episode, Jon shares his path from pro sports rehab to women's health…
more -
How PTs Can Build an Authentic Brand on Social Media
Tune in for a conversation between Dr. Kay Mastrocola and host Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT, on the role of social media for physical therapy practices. In this episode, Kay shares how she built the Instagram account DPTs with Anxiety and shares advice…
more -
How to Attract the Patient YOU Want With Marketing
Join Neil Trickett, CEO of Practice Promotions, and host Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT, for a conversation on the importance of understanding business and marketing strategies for physical therapists and the significance of identifying ideal patients....
-
The Future of Patient Engagement
In this episode, Brian Hartz, CEO of HARTZ Physical Therapy, comes back to the podcast and joins Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT for a discussion on the future of patient engagement, the importance of establishing employee culture, and strategies for…
more -
The Art and Science of Hand Therapy
Tune in for a conversation with Jeff Arnold, co-owner and therapist at Coastal Hand and Occupational Therapy, and Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT, on the ins and outs of hand therapy. Heidi and Jeff discuss the unique aspects of hand therapy, including the...
-
Collaborative Capitalism in PT
Join Brian Gallagher, founder of MEG Business Management, as he discusses the concept of collaborative capitalism in the context of physical therapy with host Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT. Brian shares his extensive experience in practice management and...
-
Navigating Early Career Challenges and Growth as a New Physical Therapist
In this episode, Dr. Ricky Locci, PT, DPT, MPH, CSCS shares his journey as a new physical therapist with host Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT. Together they discuss the challenges and surprises he faced while transitioning from a student to a practicing...
-
Purpose-Driven Strategies for PTs at Every Career Stage
Join Dr. F Scott Feil as he shares his unique journey into physical therapy with Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT. Together Scott and Heidi highlight the importance of finding one's 'zone of genius' and designing a purpose-driven lifestyle. Their…
more -
The Future of Physical Therapy: Embracing RTM
Join Craig Phifer, PT, MPT, MHA, president and CEO of Rehabilitation & Performance Institute, and Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT, for this informational conversation on Remote Therapeutic Monitoring (RTM). In this episode, Craig explains how he implements...
-
Clinic Leadership: Employee Benefits and Impacts - Part 2
In part two of this episode, Dr. Larry Benz and Dr. Brian Adams continue their conversation with Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT on the changing costs of healthcare and patient behavior. Together they share that as deductibles and copays rise, clinics must...
-
Clinic Leadership: Employee Benefits and Impacts - Part 1
In part one of this episode, Dr. Larry Benz and Dr. Brian Adams discuss their journeys on becoming successful clinic leaders with Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT. In this conversation, they explore the importance of employee benefits from both the employer...
-
Exploring the Political Environment as a PT
Join Nick Patel, PT, DPT, executive director of APTQI, and Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT, for a conversation on the importance of advocacy in PT. Together, Nick and Heidi discuss the role of grassroots efforts, the various resources available to PTs and…
more -
Navigating The Healthcare Hierarchy
Back for round two! Kicking off National PT Month, Jason Collin, PT, MPT, CHPC, co-founder and director of awesomeness at PT Revolution is back for for a conversation with host Ryan Giebel, PT, DPT, OCS, CMTPT/DN, content marketing specialist at WebPT. Tune in for an engaging discussion on…
more -
Revolutionizing the PT Experience
Jason Collin, PT, MPT, CHPC, co-founder and director of awesomeness at PT Revolution joins host Ryan Giebel, PT, DPT, OCS, CMTPT/DN, content marketing specialist at WebPT, for a conversation on revolutionizing the PT experience by creating a vibe and breaking away from the traditional medical...
-
Bridging Research, Education, and Community Care
Join Dr. Amy Yorke, PT, PhD, professor in the physical therapy department at the University of Michigan-Flint, in a conversation with host Ryan Giebel, PT, DPT, OCS, CMTPT/DN, content marketing specialist at WebPT, on how to improve community care through research and education. In this episode,...
-
Revolutionizing Patient Access to Care
In this episode, Greg Peters, co-founder and CEO at BetterHealthcare, and Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT, discuss what is at the heart of patient access in healthcare. Together, they explore Greg's passion for standardizing access to care and the…
more -
Strategies for Billing and Compliance Success
Rick Gawenda, PT, president and CEO of Gawenda Seminars and Consulting, and John Wallace, PT, MS, senior vice president of RCM and Member value at WebPT, discuss the intricacies of therapy billing and compliance. Listen in as they debunk common myths and offer practical advice tailored to...
-
Patient-Centered Advocacy
In this episode, Nick Patel, PT, DPT, executive director of APTQI, and Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT, discuss the importance of empathy and communication in fostering legislative change and the pivotal role of grassroots efforts in shaping the future of…
more -
Sustaining a Cash-Based Practice
In this episode, Dr. Keaton Ray, PT, DPT, co-founder and COO of MovementX, and Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT, discuss the ins and outs of cash-based practices. Uncover the secrets behind various payment models and debunk myths about affordability and...
-
Empower Your Team: How Employee Engagement Can Change Your Life
In this episode, Brian Hartz, CEO of HARTZ Physical Therapy, and Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT, discuss the power of employee engagement. Listen now for tips on building an engagement program and empowering staff. Learn more: https://www.hartzpt.com/...
-
Special request: We need your input on the next WebPT State of Rehab Therapy Report
Every year, we ask thousands of professionals like you—PTs, OTs, SLPs, PTAs, OTAs, front office personnel, billers and students—to participate in our annual State of Rehab Therapy Report. We use the info to compile a comprehensive report that has been quoted multiple times over the years in...
-
Improving the PT Labor Shortage
In this episode, JeMe Cioppa-Mosca, senior vice president at Hospital for Special Surgery, and Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT, discuss the PT labor shortage and retention strategies. Tune in for new approaches practices can take to stay staffed. Learn…
more -
The Roadmap to Retaining Your Workforce
In this episode, Brandon Seigel, CEO of Wellness Works Management, and Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT, discuss retaining top talent by first owning an amazing recruitment process. Start the New Year with implementing these interviewing and retention tips....
-
How to building successful practices in rural communities- while attracting top talent
In this episode, Craig Phifer, PT, MHA, owner and CEO of Rehabilitation and Performance Institute and Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT, discuss the realities of owning and operating a clinic in rural communities while still providing excellent care with...
-
Using AI to Streamline Rehab Therapy Workflows
In this episode, Pedro Texeira, MD, PhD, CEO and co-founder of PredictionHealth, discusses what AI means for healthcare professionals and how it can be an administrative assistant to accelerate and optimize the care providers give to their clients. Together with Liz Heckmuller, PT, DPT, Senior...
-
State of Rehab Therapy: Overcoming Assumptions and PT Blindspots
In this episode, Kendell Jno-Finn, PT, DPT, owner of M3 Performance and Physical Therapy, shares his take on the blind spots in the physical therapy industry revealed by the State of Rehab Therapy report. Together with Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT, they...
-
Steering the Ship: A Member Success Story with John Gallucci of JAG Physical Therapy
JAG Physical Therapy CEO, John Gallucci, Jr., MS, ATC, PT, DPT, has known since the age of 13 that physical therapy was what he wanted to do with his life! In this episode join John as he talks with Liz Heckmuller, PT, DPT, Senior Product Marketing Manager at WebPT about his story and how his...
-
Creating a Niche Practice Experience
How did an injury while hiking the Pacific Crest Trail lead to a unique niche in physical therapy? In this episode, Morgan Brosnihan, PT, DPT the founder of Blaze Physio, shares how her passion for hiking revealed an untapped market. In a conversation with Heidi Jannenga, PT, DPT and Liz...
-
Measuring Experience Quality in Physical Therapy
How does the patient experience impact business success? Michelle Babcock, MSPT, Chief Experience Officer at Spooner Physical Therapy, shares her expertise about using data to improve the patient experience. From understanding patient loyalty to measuring patient experience quality in PT…
more -
Improving Care Coordination in Rehab Therapy
In this episode, Jaime Edelstein, physical therapist and VP of Rehab at Hospital for Special Surgery, shares valuable insights on the challenges therapists face when coordinating care with other healthcare providers. Together with host Liz Heckmuller, DPT, Jaime discusses the misconceptions about...
-
The Productivity and Compliance Conundrum
There is a tug of war happening in rehab therapy practices between productivity and compliance. Practice leaders face pressure to maintain a positive bottom line, while PTs are concerned about managing their workload and meeting productivity expectations. Join the dynamic duo of John Wallace, DPT...
-
Strengthening the PT Talent Pipeline
In this episode, three physical therapists at different stages of their careers get together to discuss how PTs can help fortify the rehab therapy talent pipeline. Together with host Breanne Krager, Dr. Heidi Jannenga, DPT co-founder and chief clinical officer at WebPT; Dr. Josh Funk, DPT, CEO at...
-
Fortifying Patient Retention Through Genuine Connections
Dr. Russ Huffstetler, PT, DPT, CIMT, president and co-founder of Dynamix Physical Therapy, shares how his experience working with professional athletes in a sports-specific practice in Nashville revealed stark differences in the level of service provided to everyday individuals. This realization...
We're indexing this podcast's transcripts for the first time — this can take a minute or two. We'll show results as soon as they're ready.
No matches for "" in this podcast's transcripts.
No topics indexed yet for this podcast.
Loading reviews...
ABOUT THIS SHOW
The Practice Experience Podcast is your ultimate guide to navigate the ever-changing world of rehab therapy. We bring together inspiring leaders and experts in the field to explore the crucial aspects of practice management, patient engagement and care, and business success. These thought-provoking conversations delve deep into the strategies, insights, and best practices that empower rehab therapy professionals to reach their fullest potentials as clinicians and leaders. Whether you're seeking innovative ideas to maximize practice efficiency, motivation to meet evolving patient demands, or practical tips to optimize revenue, this podcast is an invaluable resource to help you elevate your practice experience.
HOSTED BY
WebPT
CATEGORIES
Loading similar podcasts...
Frequently Asked Questions
How many episodes does The Practice Experience Podcast have?
The Practice Experience Podcast currently has 49 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is The Practice Experience Podcast about?
The Practice Experience Podcast is your ultimate guide to navigate the ever-changing world of rehab therapy. We bring together inspiring leaders and experts in the field to explore the crucial aspects of practice management, patient engagement and care, and business success. These thought-provoking...
How often does The Practice Experience Podcast release new episodes?
The Practice Experience Podcast has 49 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to The Practice Experience Podcast?
You can listen to The Practice Experience Podcast on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts The Practice Experience Podcast?
The Practice Experience Podcast is created and hosted by WebPT.
URL copied to clipboard!