The Rebekah Panepinto Project

In this episode, Rebekah Panepinto sits down with product strategy expert Radhika Dutt to explore the hidden “product diseases” that quietly derail companies. While many teams blame poor execution when products fail, Radhika explains that the real problem often starts much earlier with how organizations define success, chase metrics, and build products around short-term incentives rather than long-term value.Radhika breaks down why teams frequently prioritize shipping features over solving meaningful customer problems and how that mindset leads to stalled innovation. She also shares how leaders can diagnose these product diseases inside their organizations and shift toward a problem-first approach that focuses on creating durable value rather than vanity metrics.TakeawaysMany product failures are caused by structural “product diseases,” not poor execution.A problem-first mindset helps teams avoid building products that customers don’t actually need.Companies fall into incremental improvement cycles that prevent breakthrough innovation.Product strategy should start with understanding the problem space, not the solution.Leaders must align teams around long-term value instead of vanity metrics.Organizations that solve real problems build more resilient and sustainable businesses.Chapters00:00 Introduction01:38 What “Product Diseases” Really Mean04:17 Why Many Teams Build Features Instead of Solving Problems06:46 The Hidden Incentives Driving Bad Product Decisions09:23 Output vs Outcomes in Product Development12:41 Why Growth Metrics Can Mislead Companies16:08 The Trap of Incremental Innovation19:27 Diagnosing Product Diseases Inside Organizations22:54 Shifting to a Problem-First Product Mindset26:33 Building Products That Deliver Real Value30:11 Advice for Founders and Product Leaders

In this episode, Manuel Martinez, a Technical Account Manager at AWS and the host of the Career Downloads podcast, opens up about his inspiring journey through the tech industry. From starting out as a help desk technician in a casino to eventually working with AWS, Manuel shares the twists and turns that shaped his career. He talks about the importance of solving business problems with technology and building authentic relationships in the professional world.Manuel also gives us a behind-the-scenes look at his Career Downloads podcast. He reveals how the podcast began, fueled by his passion for mentorship and helping others navigate their tech careers. The conversation touches on the highs and lows of starting a podcast, the lessons he learned, and the surprising opportunities that emerged from sharing his own story.TakeawaysCareer paths in tech are rarely linear; everyone has their own unique journey.The value of mentorship and teaching others in your career.Success is not just about personal achievement but also about making an impact on others.Embrace challenges and learn from mistakes, both in career and podcasting.Building relationships is more important than transactional networking.Sacrifice, success, and significance: balancing career growth with personal impact.Chapters00:00 Introduction01:16 Manuel’s Early Career Journey03:09 Transitioning to AWS05:25 The Evolution of Career Downloads08:06 Starting the Podcast During COVID12:56 The Challenge of Podcasting: Failures and Lessons15:41 The Value of Networking and Storytelling19:06 Memorable Episodes and Key Takeaways21:22 What Inspired Personal Growth and Career Changes23:43 Looking Ahead: Vision for the Podcast’s Growth25:53 Key Career Principle: Sacrifice, Success, and Significance29:02 Conclusion and Final Thoughts

In this conversation, Kira Shishkin, CEO of informed.now, discusses his journey as a global citizen and the importance of providing quality news without the noise. He reflects on his experiences growing up in Ukraine, living in Israel, and moving to the United States, emphasizing the cultural richness of different regions. Kira also addresses the current state of news media, highlighting the shift towards sensationalism and the need for a platform that restores dignity to news consumption.He discusses the challenges of misinformation in the digital age, the role of AI in news, and the importance of critical consumption of information. He emphasizes the need for journalistic integrity and the value of primary sources in news reporting. Kira also shares insights into the user demographics of informed.now, highlighting the platform's focus on media mindfulness and community building. He concludes with his guiding principles for success, emphasizing the joy of helping others.TakeawaysCultural diversity in the US is often overlooked.The news industry has shifted towards sensationalism.Quality journalism is essential for informed decision-making.The term 'post-truth' reflects current media challenges.AI can help filter out noise in news consumption.The mission is to inform without overwhelming the audience.Critical consumption of news is essential for informed citizens.Media mindfulness is key to avoiding information overload.Headlines often manipulate emotions; be cautious.Community building is vital for creators and builders.Helping others can be more rewarding than receiving help.Chapters00:00 Introduction and Background01:25 Global Citizen Journey07:21 Restoring Dignity in News Consumption08:47 AI's Role in News and Misinformation14:54 The Informed Platform: A New Approach to News21:13 Understanding the User Base of informed.now29:25 Guiding Principles for Success

In this conversation, Richard Sides discusses the digital transformation in the food and beverage industry, focusing on the integration of technology, particularly within the Microsoft ecosystem and Shopify. He shares insights on brand loyalty, direct-to-consumer strategies, and case studies like Rocky Mountain Chocolate Factory. Richard also explores future tech advancements, the intersection of music and leadership, and the guiding principles that have contributed to his success.TakeawaysDigital transformation is crucial for the food and beverage industry.Understanding the Microsoft ecosystem can be complex but rewarding.Brand loyalty drives direct-to-consumer strategies.Case studies illustrate successful technology implementations.Exploring new industries can provide growth opportunities.Music and leadership share common principles of trust and empowerment.Giving first creates lasting relationships in business.Continuous learning and humility are key to personal and professional growth.Chapters00:00 – Introduction01:18 – Navigating the Microsoft Ecosystem08:28 – Brand Loyalty and Direct-to-Consumer Strategies10:54 – Case Study: Rocky Mountain Chocolate Factory13:35 – Exploring New Opportunities Beyond Food and Beverage17:38 – The Intersection of Music and Leadership22:58 – Guiding Principles for Success

In this conversation, Rebekah Panepinto and Zach Goldberg discuss the innovative solutions Gruntwork is providing to address DevOps challenges, particularly through the use of Terragrunt. They explore the complexities of navigating different cloud service providers and the unique strategies Gruntwork is employing in the marketplace to establish itself as a leader in the industry. The discussion highlights the importance of open-source contributions, the need for specialized tools in a complex cloud environment, and the significance of building trust within the marketplace.Zach also discussed his book, 'The Startup CTO Handbook,' which serves as a resource for tech leaders facing common challenges in their roles. He emphasizes the importance of soft skills and strategy in technical leadership and the frameworks for decision-making. Zach shares insights from his coaching experience, highlighting the need for leaders to balance technology with business objectives. The discussion also touches on the significance of communication between technical and non-technical teams, as well as the value of continuous learning and adaptation in the tech industry.TakeawaysTerragrunt is a key tool for automation and orchestration in DevOps.Gruntwork's approach allows for scalable infrastructure management across multiple cloud accounts.The marketplace offers unique opportunities for companies to provide tailored solutions.Building trust in the marketplace is essential for Gruntwork's growth.Understanding the business side of technology is crucial for success in the marketplace. Soft skills are crucial for technical leaders to succeed.Decision-making frameworks help leaders navigate complex choices.Communication between technical and non-technical teams is essential.Coaching helps leaders build confidence in their decisions.Understanding the business impact of technology is key.Continuous learning is necessary for effective leadership.Balancing innovation with practical business needs is vital.Chapters00:00 Introduction to the Rebekah Panepinto Project00:02 Meet Zach Goldberg: Executive Coach and CTO01:27 Diving into Gruntwork's DevOps Innovations03:15 The Open Source Impact of Terra Grunt04:42 Navigating Cloud Service Providers05:32 Challenges and Opportunities in DevOps12:04 Exploring the Startup CTO Handbook16:16 The Importance of Soft Skills and Strategy22:21 Frameworks for Tech Decision Making25:31 The Value of Hackathons and Innovation27:06 Guiding Principles for Success in Business28:28 Conclusion and Final Thoughts

In this conversation, Jim Harris discusses the rapid evolution of AI technology and its implications for various industries. He emphasizes the importance of understanding AI's potential to transform business operations, enhance productivity, and facilitate language translation. Jim also explores the concept of agentic AI, which personalizes user experiences, and highlights the necessity for continuous learning and adaptation in a fast-changing technological landscape.TakeawaysAI is the fastest adopted technology in history.Many industries are resistant to AI due to misconceptions.AI can enhance productivity by freeing up time for strategic tasks.Language translation through AI can open global markets.Agentic AI personalizes user experiences based on preferences.Continuous learning is essential in the age of AI.Humility is crucial for leaders to adapt to change.The future of work will require new skills and adaptability.Chapters00:00 - Introduction03:00 - Industry Adoption of AI18:47 - The Role of Language in AI27:43 - Agentic AI: The Next Evolution34:25 - Learning and Change in the Age of AI

In this conversation, Rebekah Panepinto and David Vulcano discuss the intricate relationship between Contract Research Organizations (CROs) and the healthcare industry, particularly focusing on the drug development process, the challenges of clinical trials, and the role of AI in enhancing efficiencies. They explore the lengthy timelines involved in bringing new drugs to market, the importance of diversity in clinical trials, and the ongoing efforts to improve interoperability in healthcare systems. The discussion also touches on the implications of rapid drug approvals, particularly in light of recent developments like the COVID-19 vaccines, and the need for responsible AI integration in clinical research. In this conversation, David discusses the responsible implementation of AI in healthcare, emphasizing the importance of human oversight and ethical considerations. He highlights the significance of privacy and confidentiality, particularly in the context of clinical trials and digital twins. David also shares insights on the role of clinical trials in bringing innovations to market, his experiences in angel investing, and the impact of technology on job roles. He concludes with his guiding principle of making data and patient experiences better through professional tithing and community involvement.TakeawaysCROs play a crucial role in the healthcare ecosystem.Long-term safety monitoring is essential for drugs.Interoperability issues persist in healthcare systems.AI is becoming integral to clinical research.Human involvement is crucial in AI decision-making processes.Clinical trials are essential for bringing new treatments to market.Angel investing can diversify knowledge and foster innovation.Technology can enhance job roles rather than replace them.Professional tithing is about giving time back to the community.Chapters[00:00] Introduction to the Rebekah Panepinto Project[00:46] Meet David Vulcano: A Leader in Clinical Research[01:23] Understanding the Role of CROs in Healthcare[04:17] The Timeline of Bringing a Drug to Market[05:37] The Impact of AI on Clinical Trials[08:53] Challenges in Clinical Trials: Diversity and Rare Diseases[17:23] Interoperability and Data Integrity in Clinical Trials[21:17] David's Insights on AI and the Future of Clinical Research[30:16] David's Guiding Principles for Success[33:03] Conclusion and Final Thoughts

In this conversation, Brent Hagan discusses the innovative landscape of direct mail automation and its integration within the supply chain. He highlights the importance of direct mail in marketing, especially for Gen Z, and the need for compliance in mailing practices. Brent shares insights on campaign planning, the role of USPS partnerships, and the future of logistics in direct mail. He also touches on the impact of robotics in operations and shares personal leadership principles that guide his career.TakeawaysDirect mail remains a powerful marketing tool.Gen Z shows a surprising affinity for receiving mail.Lob aims to solve the entire vertical supply chain.Effective campaign planning is essential for success.Robotics can significantly reduce workplace injuries.Building strong partnerships with USPS is crucial.E-commerce businesses can greatly benefit from direct mail.Timing and coordination are key in marketing campaigns.Innovations in logistics are shaping the future of direct mail.Leadership principles from Amazon influence Brent's approach. Chapters00:00 Introduction to the Rebekah Panepinto Project00:02 Meet Brent Hagan: Chief Supply Chain Officer at Lob00:38 The Impact of Direct Mail on Supply Chain01:14 Exploring Lob's Direct Mail Automation Platform03:20 The Role of USPS in Modern Supply Chain06:45 Innovations and Challenges in Direct Mail22:12 Brent Hagan's Insights from Amazon25:40 Guiding Principles for Success27:45 Conclusion and Final Thoughts

In this conversation, Mark Zawodny discusses the integration of AI in healthcare, the challenges of caregiver recruitment and retention, and the importance of technology in enhancing patient experience. He shares insights on the buy vs. build debate for AI solutions, the future of aging tech, and his personal journey in healthcare IT. Mark also draws parallels between scuba diving and business principles, emphasizing the need for balance and teamwork in both fields.TakeawaysAI is rapidly changing the landscape of healthcare.Understanding AI's capabilities is crucial for adoption.Recruitment of caregivers is a significant challenge.Retention strategies are essential for caregiver satisfaction.Home health care can reduce overall healthcare costs.Technology should enhance, not hinder, patient care.Remote monitoring tools need better integration with AI.Healthcare innovation is necessary for future success.Clarity and consistency build trust in leadership.Lessons from scuba diving can apply to business management.Chapters00:00 Introduction to The Rebekah Panepinto Project00:02 Meet Mark Zawodny: CIO at Care Advantage01:28 The Role of AI in Healthcare03:05 AI Implementation Strategies at Care Advantage04:20 Challenges and Solutions in AI Adoption06:24 Caregiver Recruitment and Retention13:21 Enhancing Home Healthcare16:46 Mark Zawodny's Journey in Healthcare IT20:53 Scuba Diving and Business Insights25:34 Guiding Principles for Success4

In this conversation, Rebekah Panepinto interviews Sebastian West, who shares insights into the 3PL industry and the unique services offered by WSI. They discuss the evolution of WSI from a warehousing company to a comprehensive logistics provider, emphasizing the importance of safety, technology, and customer experience. Sebastian highlights the challenges of e-commerce fulfillment, the role of autonomous vehicles in the future of transportation, and his people-first leadership philosophy. The conversation concludes with insights on hiring for culture fit and the guiding principles of effective leadership.Key Takeaways3PL is often overlooked but crucial for customer loyalty.WSI evolved from warehousing to include transportation and e-commerce.Strategic warehousing locations enhance service efficiency.Chemical warehousing requires strict compliance and safety measures.Technology plays a key role in ensuring safety and efficiency.Transportation management is being enhanced through automation.Autonomous vehicles will soon impact logistics significantly.E-commerce fulfillment requires flexibility and adaptability.A strong company culture is essential for organizational success.Effective leadership involves making tough decisions and trusting your team.Chapters00:00 Introduction00:28 Sebastian's Career Journey and Philosophy01:35 The Role of WSI in Retail and Logistics02:44 WSI's Unique Value Propositions08:39 Safety and Compliance in Chemical Warehousing11:12 Leveraging Technology for Safety and Efficiency13:42 Transportation and Automation at WSI18:48 People-First Leadership in IT24:42 Guiding Principles for Success

In this conversation, Tim Currie shares his extensive career journey in high-growth consulting firms, focusing on organizational change and the concept of 'Swift Trust' in remote work environments. He discusses the balance between service and product offerings in consulting, the unique value proposition of his current company, Nova, and the importance of building trust in virtual teams. Tim emphasizes the need for leaders to adapt to the digital landscape, maintain engagement, and foster a culture of curiosity and continuous learning.TakeawaysOrganizational change is at the heart of scaling companies through rapid growth.In remote work, shallow or transactional trust relationships can persist indefinitely unless leaders act intentionally to deepen them.The “always-on” digital culture can drain attention, engagement, and authentic connection.Trust erosion shows up through disengagement, slow responses, and reduced participation in non-work channels.“Leading without a leash” encourages servant leadership and empowerment instead of micromanagement.Curiosity and continuous learning drive adaptability and success across evolving technology markets.Chapters00:00 - Introduction01:30 - Tim’s Career Journey and Organizational Growth Lessons03:31 - Discovering the Power of Organizational Change05:06 - Balancing Services vs. Product Focus in Consulting07:29 - Why Service-First Companies Win09:03 - Nova’s Rebrand and Strategic Shift into AI11:26 - The Aha Moment: Birth of the Swift Trust Concept16:34 - Swift Trust as a Coping Mechanism in Virtual Work20:31 - The Attention Battle and the Always-On Culture24:48 - Building Trust Through Digital Engagement25:50 - Recognizing Signs of Distrust and Disengagement28:05 - Repairing Broken Trust Quickly and Transparently28:42 - Leading Without a Leash: Empowerment Over Control32:21 - Guiding Principle: Curiosity and Continuous Learning34:24 - Where to Find Swift Trust

In this conversation, Rebekah Panepinto and Michelle Pacynski explore the latest trends and innovations in the beauty industry, including the impact of AI, robotics, and personalization. They discuss the importance of customer loyalty, clean ingredients, and the role of influencers in shaping consumer decisions. Michelle shares insights from her experience at Ulta and as a startup advisor, highlighting emerging companies and the future of e-commerce. The discussion emphasizes the significance of curiosity and partnerships in achieving success in business.TakeawaysAI is maturing and transforming the beauty industry.Physical store presence remains crucial for beauty experiences.Robotics can enhance beauty services without replacing human touch.Personalization in beauty products is becoming more sophisticated.Customer loyalty is driven by newness and product availability.Clean beauty is increasingly important to consumers.Influencer marketing is evolving towards authenticity and relatability.Emerging startups are leveraging technology to innovate in beauty.E-commerce fulfillment needs to meet consumer expectations for speed.Curiosity and strong partnerships are key to business success.Chapters00:00 Introduction00:06 Meet Michelle: A Visionary Leader in Retail Innovation00:29 Michelle's Journey with Prisma Ventures00:49 Current Role and Impact at iVantedge Advisors01:14 Exciting Innovations in the Beauty Industry01:26 In-Depth Discussion on Beauty Trends and AI05:06 The Role of Robotics in Beauty Services11:10 Personalized Beauty Products and Health Trends16:18 The Influence of Social Media and Influencers in Beauty23:01 Michelle's Work with Beauty Startups29:27 Guiding Principles for Success in Business33:39 Conclusion and Final Thoughts

In this conversation, Rebekah Panepinto interviews Shawn Harrs, who shares his journey from Disney to Red Lobster, emphasizing the importance of customer experience, teamwork, and creating memorable brand interactions. Shawn discusses the significance of the 'red carpet experience' at Red Lobster, employee engagement strategies, and the five C's of a high-performing IT team. He also draws parallels between leadership lessons learned from scuba diving and business management, highlighting the need for planning and adaptability.TakeawaysCustomer experience is about creating memories, not just dining.The red carpet experience starts from the moment guests arrive.Creating a great workplace attracts top talent.Plan the dive, dive the plan is key in leadership.Curiosity helps challenge the status quo.Chapters00:00 Introduction to the Guest: Shawn Harrs01:20 Shawn's Career Journey and Achievements02:19 Lessons from Disney: Creating Exceptional Experiences11:37 Red Lobster's Red Carpet Experience16:01 Personal Passions and Professional Alignment23:06 Leadership Lessons from Scuba Diving30:21 Conclusion and Future Outlook

In this conversation, Cydni Tetro shares her journey in technology, her experiences at Disney, and her commitment to empowering women in tech. She discusses the balance between innovation and tradition, the importance of empathy in business, and the evolving landscape of customer experience post-COVID. Cydni emphasizes the need for IT organizations to transform their branding and approach to become drivers of innovation rather than cost centers. She also highlights her work with the Women Tech Council, aiming to increase female representation in technology and leadership roles.TakeawaysCydni emphasizes the importance of deep knowledge in technology and customer understanding.Innovation must balance with tradition to maintain brand loyalty.Storytelling is crucial for creating lasting connections with audiences.Empathy in business is essential for understanding customer needs and driving success.IT organizations need to shift from being seen as cost centers to innovation drivers.Empowering women in tech leads to better problem-solving and business outcomes.Chapters00:00 - Introduction to Cydni Tetro: A Career in Tech  02:48 - Innovating at Disney: The Magic Band Experience  06:36 - Balancing Innovation and Tradition at Disney  10:58 - The Art of Storytelling in Brand Longevity  15:34 - Empathy in Business: Making Customers the Heroes  21:22 - The Role of Customer Experience  22:01 - Transforming IT Organizations  31:09 - Empowering Women in Technology

In this conversation, Chris Meyerpeter shares insights into the agriculture industry, emphasizing the importance of technology, partnerships, and leadership in ensuring a sustainable food supply. He discusses the journey from farm to table, the role of augmented reality in agriculture, and the significance of data-driven decision-making in leadership.TakeawaysTechnology and science are crucial in food production.Farmers face significant risks from environmental factors.Data is essential for maintaining quality in food supply.Augmented reality can enhance remote assistance in agriculture.Partnerships are vital for effective logistics in food supply.Sustainability requires giving back to the environment.Leadership involves empowering teams to make decisions.Data-driven insights can optimize production processes.Understanding customer needs is key to successful partnerships.Continuous learning and adaptation are essential in leadership.In this Episode0:00 - Introduction1:26 - The Journey from Farm to Table5:51 - Embracing Technology in Agriculture8:27 - Partnerships and Logistics in Food Production14:04 - Balancing AI and Human Insight17:57 - Innovations in the Food Industry26:05 - Leadership Lessons from Experience

In this conversation, Doug Saunders shares insights into the unique ice industry, discussing his journey to Arctic Glacier and the innovative strategies implemented to optimize operations. He emphasizes the importance of technology, data analytics, and partnerships in enhancing efficiency and customer service. Doug also highlights the impact of weather and events on sales, the role of private equity in shaping business strategy, and his leadership principles centered around trust, transparency, and collaboration.Key TakeawaysThe ice industry has a unique culture and challenges.Customer relationships are crucial for success in distribution.Technology plays a key role in optimizing operations.Private equity involvement shapes business strategy and operations.Building partnerships is essential for long-term success.Leadership principles focus on trust, transparency, and collaboration.Chapters00:00 Introduction to The Rebekah Panepinto Project00:02 Meet Doug Saunders: Technology Veteran and CIO00:21 Doug's Career Journey and Role at Arctic Glacier00:34 Innovations in IoT and Edge Computing00:48 Doug's Unique Industry Insights03:20 Understanding the Packaged Ice Business Model06:29 Challenges and Solutions in Ice Distribution10:09 Leveraging Technology for Efficiency21:52 Private Equity and Business Strategy28:27 The Importance of Strategic Partnerships32:09 Leadership Principles and Final Thoughts

In this conversation, Justin Swagler from AWS discusses the evolving landscape of physical retail, emphasizing the importance of customer experience, technology integration, and data-driven strategies. He highlights innovations such as Amazon One technology and the role of computer vision in enhancing retail operations. The discussion also covers the significance of workforce optimization and the challenges retailers face in managing returns and measuring success. Swagler shares insights on the future of retail leadership and the necessity of being customer-obsessed in driving transformation.Takeaways70 to 80 percent of retail sales are still happening in physical stores.Retailers are rethinking stores as experience centers post-pandemic.The unification of online and in-store experiences is crucial.Cloud technology is essential for modern retail operations.Computer vision and IoT are transforming retail analytics.Workforce optimization is key to enhancing customer interactions.Stores are increasingly being used as fulfillment centers.The return process is a significant challenge for retailers.Data integration is critical for effective retail strategies.Customer obsession drives innovation and success in retail.Chapters00:00 Introduction00:05 Meet Justin Swagler: AWS' Retail Visionary01:10 The Evolution of Physical Retail02:59 The Role of Technology in Enhancing Retail Experiences05:42 The Future of Retail: Personalization and Efficiency09:07 Amazon's Seamless Shopping Experience13:16 The Power of Data and AI in Retail19:14 Enhancing Workforce Efficiency with Technology27:10 The Future of In-Store Shopping29:57 Guiding Principles for Success31:52 Conclusion and Final Thoughts

In this conversation, Rebekah Panepinto and Michael Campbell discuss the evolution of AWS and cloud technology, the shift in business engagement with IT, and the importance of partnerships in sales. They explore the challenges of cloud migration, the dynamics of sales leadership, and share memorable experiences from transformative deals. Michael emphasizes the need for trust, collaboration, and a strong work ethic in achieving success in the cloud ecosystem.Key TakeawaysThe AWS ecosystem has evolved significantly since its inception.Business engagement with IT is now crucial for project success.Hybrid cloud environments are becoming the norm for many organizations.Resistance to cloud migration often stems from fear of the unknown.Partnerships are essential for navigating the complexities of cloud sales.Sales leadership requires transparency and trust-building with teams.Successful salespeople must be able to qualify opportunities effectively.The landscape of sales has changed, requiring more value-driven approaches.Activity and effort are key drivers of success in sales.A strong work ethic can lead to greater opportunities and outcomes.Chapters:(00:00) Introduction(00:02) Meet Michael Campbell: CEO of Relu Tech(00:21) Michael's journey and leadership at Relu Tech(00:50) Personal insights: Michael's life outside work(01:05) Overview of today's conversation(01:16) Welcoming Michael to the show(01:56) The evolution of AWS and cloud technology(06:22) The rise of Gen AI and its impact(08:10) Challenges and strategies in cloud migration(14:05) Relu Tech's unique solutions for cloud migration(21:38) The importance of partnerships in the cloud business(29:02) Sales leadership and strategies(34:57) Michael's guiding principles for success(37:57) Conclusion and final thoughts

What happens when cutting-edge tech meets the heart of hospitality? In this episode of The Rebekah Panepinto Project, Rebekah reconnects with longtime friend and industry leader James Rogers, COO of Prosper Company, for an inspiring conversation about the future of foodservice and hospitality.They explore how Prosper is empowering the next generation of industry changemakers through initiatives like the Prosper Forum, a signature leadership gathering, and the Prosper Accelerator Program, which supports emerging leaders across the sector.From career evolution to the emotional intelligence of robots, Rebekah and James delve into the intersection of technology, leadership, and community. While robotics and AI continue to reshape operations, they agree that human connection remains at the heart of hospitality, and that authenticity is the ultimate key to lasting success.Key TakeawaysCommunity-first leadership as a cornerstone for meaningful, lasting industry change.The Prosper Forum as a purpose-driven, high-impact alternative to traditional conferences.The emotional + strategic potential of hospitality technology, from AI to humanoid robotics.The evolving importance of balancing efficiency with human connection in customer experiences.How companies can prepare for a future shaped by tech convergence (AI, robotics, automation).The power of being genuinely yourself in every business and personal interaction.In This Episode[00:00] Introduction and guest background[02:17] Founding Prosper Company[03:24] Prosper’s mission and vision[05:03] Human element in hospitality[07:24] The Prosper Forum event[10:40] Prosper Accelerator Program[13:03] Investing in emerging leaders and community building[17:00] Technology trends in hospitality[19:38] Balancing tech and experience[23:03] Tech as an enabler, not a replacement[25:13] Post-COVID human connection[27:53] Dreaming the future of tech in food service[29:58] Humanoid robots and industry impact[32:01] Robots, empathy, and human relationships[34:15] AI empathy and workplace applications[38:22] Guiding principles for successNotable Quotes[03:38] "We have this phrase we call a better table. And it really is an equation that we believe that if we can make our business is better in the food service and hospitality industry, we can change people's lives, we can have better lives and we can make a better world." — James Rogers[22:10] "I think the cat's out of the bag a little bit with technology. I'm not personally going to go back to not ordering from my phone. I find it amazing. But I also value the ability to sit at Starbucks or have a meeting there with friends." — James Rogers[37:28] "What if robots can help us as humans connect with other humans in a more appropriate way, leading to more profitable outcomes and better customer experiences and better employee satisfaction?" — James RogersOur GuestJames Rogers is the Chief Operating Officer at Prosper Company, a leadership-focused organization in the foodservice and hospitality industries. He’s the driving force behind community-centric initiatives like the Prosper Forum and the Prosper Accelerator Program, with a background in national trade associations and media. James lives in Phoenix with his wife and three children and is passionate about hiking, music, and building meaningful relationships.Resources and LinksJames RogersWebsite: https://prosperforum.com/LinkedIn: https://www.linkedin.com/in/jamesdrogersProsper Accelerator Program: https://www.prosperforum.com/accelerators/Prosper Company: https://www.linkedin.com/company/prosper-forumRebekah PanepintoWebsite: https://rebekahpanepinto.com/LinkedIn: https://www.linkedin.com/in/rebekahpanepinto/Instagram: https://www.instagram.com/rebekahpanepinto/

Join me for an insightful conversation with Kevin Blanchard, CIO at Genesco, as he unpacks his remarkable journey to a leadership role and shares his blueprint for success in the ever-evolving retail landscape. In this deep dive, Kevin reveals: ○ The critical mindset shift required for digital transformation – it's a business imperative, not just an IT project! ○ How mentorship shaped his career and the importance of community engagement for corporate responsibility. ○ Strategies for overcoming resistance to change and lessons learned from real-world digital transformation efforts. ○ Genesco's initiatives in sustainability and how they're tackling future consumer trends with disruptive tech like AI and augmented reality. We also explore: ○ The evolving landscape of consumer demand in footwear, emphasizing personalization and customer loyalty. ○ The profound impact of influencer marketing on fashion trends and the need for agility in supply chain management. ○ Core leadership principles: treating others well and striving for a positive, lasting impact. Key Takeaways: Why digital transformation is a "mindset shift and a state of being." "You can't do it alone" – the power of collaboration in driving change. How "augmented reality will continue to evolve" and shape retail experiences. Why "customer demand is a moving target" and how to keep up. "Loyalty programs are mission critical" for retaining customers. The rapid impact of social media: "Trends can explode overnight on TikTok." Whether you are an aspiring CIO, a retail professional, or interested in the future of technology and business, this conversation is packed with valuable insights! ________________________________________________________________________ Stay Connected: LinkedIn: (/rebekahpanepinto) Instagram: (@rebekahpanepinto) 📧 For inquiries and more information, feel free to reach out at [email protected]. Subscribe and tune in to The Rebekah Panepinto Project, where we explore how technology and leadership can transform the business landscape. Let's drive digital forward together!

In this episode, Rebekah Panepinto, Tim Mitrovich, and Justin Honaman discuss the evolving landscape of the retail industry, focusing on digital innovation, AI adoption, and the transformation of supply chains. They explore the challenges and opportunities retailers face, particularly in leveraging data and technology to enhance customer experiences. The discussion highlights the case study of Chick-fil-A's supply chain evolution and the importance of customer feedback and data strategy. Throughout this conversation, Justin Honaman and Tim Mitrovich discuss the evolving landscape of customer experience, the challenges of digital transformation, and the importance of leadership in navigating these changes. They emphasize the need for retailers to stay engaged with technology and customer expectations, particularly in the context of generative AI and responsible use frameworks. The discussion highlights the significance of relationships, adaptability, and a customer-first approach in achieving success in the retail industry! Takeaways: AI has been a part of retail for decades, but generative AI is changing the conversation. Chick-fil-A is innovating by treating their restaurant operators as customers. Data cleanliness and governance are crucial for AI adoption. Retailers are increasingly using AWS for their operations without fear of competition. Customer feedback drives innovation and strategy in retail. Automation is key to reducing costs in retail operations. Leadership commitment to technology is crucial for digital transformation. Retailers must adapt to changing customer expectations driven by technology. Building relationships is more important than career growth or money. A responsible use framework for AI is essential for businesses. Engagement in the industry leads to better insights and opportunities. ________________________________________________________________________ Stay Connected: LinkedIn: (/rebekahpanepinto) Instagram: (@rebekahpanepinto) 📧 For inquiries and more information, feel free to reach out at [email protected]. Subscribe and tune in to The Rebekah Panepinto Project, where we explore how technology and leadership can transform the business landscape. Let's drive digital forward together!

In this episode, Ronnie Balog shares her unique journey from military service to business leadership, emphasizing the lessons learned in resilience, leadership, and the importance of culture in organizations. She discusses the challenges of navigating change, the significance of accountability, and the need for strategic priorities in business growth. Ronnie also opens up about her personal life, including the profound impact of loss and her commitment to supporting young widows, ultimately highlighting the guiding principle of 'always forward, never back' as a key to success in life and business. Takeaways: Leadership is about believing in people more than they believe in themselves. Change must be driven from the top of an organization. Accountability is crucial for successful transformation. The right talent is essential for effective leadership during transitions. Strategic priorities should align with the company's growth thesis. Innovations should focus on enhancing customer experience, not just technology. Personal experiences shape our understanding of empathy and connection. ________________________________________________________________________ Stay Connected: LinkedIn: (/rebekahpanepinto) Instagram: (@rebekahpanepinto) 📧 For inquiries and more information, feel free to reach out at [email protected]. Subscribe and tune in to The Rebekah Panepinto Project, where we explore how technology and leadership can transform the business landscape. Let's drive digital forward together!

In this episode, I hosted Dan Parry who is an influential product manager, mentor, and community leader based in Berlin. Dan shares his journey into the world of product management, his experiences with the Iron Hack podcast, and the impactful community he's building through Journey Into Product. Learn about how Dan's unique approach is transforming product development! ________________________________________________________________________ Welcome to The Rebekah Panepinto Project! About the Channel: The Rebekah Panepinto Project is both a videocast and a podcast that shines a spotlight on my friends, mentors, and thought leaders who are making significant strides in the enterprise. These guests are not only leveraging technology to achieve business success but also pushing the boundaries of industry innovation and reshaping the future of cybersecurity and cloud-native strategies. Stay Connected: LinkedIn: (https://www.linkedin.com/in/rebekahpanepinto/) Instagram: (https://www.instagram.com/rebekahpanepinto/) Website: rebekahpanepinto.com 📧 For inquiries and more information, feel free to reach out at [email protected]

In this episode, let me introduce you to Sarah Hale, a Nashville-based brand strategist and partner at Luum Studio. Sarah’s path from a fan site creator for *NSYNC to a leading expert in brand strategy is a testament to her passion and expertise. With extensive experience across various sectors, including tech, sustainability, and entertainment, Sarah brings invaluable insights into effective branding and digital presence. Listen in to gain practical advice on brand building, customer engagement, and much more! ________________________________________________________________________ Welcome to The Rebekah Panepinto Project! About the Channel: The Rebekah Panepinto Project is both a videocast and a podcast that shines a spotlight on my friends, mentors, and thought leaders who are making significant strides in the enterprise. These guests are not only leveraging technology to achieve business success but also pushing the boundaries of industry innovation and reshaping the future of cybersecurity and cloud-native strategies. Stay Connected: LinkedIn: (https://www.linkedin.com/in/rebekahpanepinto/) Instagram: (https://www.instagram.com/rebekahpanepinto/) Website: rebekahpanepinto.com 📧 For inquiries and more information, feel free to reach out at [email protected]

Join me in a dynamic conversation with the intelligent Evgeniy Kharam, a cybersecurity expert and host of the Cyber Inspiration Podcast. 🌐 We discuss the fascinating evolution of cybersecurity, from the early days to the complex landscape we navigate today. 🚀 We explore Evgeniy's approach to cybersecurity strategy, the significance of soft skills, and he shares some surprising stories from the industry. Timestamps: 00:00 Meet Evgeniy Kharam 01:46 Evgeniy's Journey into Cybersecurity 06:59 Approach to Cybersecurity Strategy 22:22 Soft Skills in Cybersecurity ________________________________________________________________________ Stay Connected: LinkedIn: (https://www.linkedin.com/in/rebekahpanepinto/) Instagram: (https://www.instagram.com/rebekahpanepinto/) Website: rebekahpanepinto.com 📧 For inquiries and more information, feel free to reach out at [email protected].

Today on The Rebekah Panepinto Project, we uncover the dynamic career of Christopher Bishop. With a background in music and technology, Chris has excelled as a TEDx Speaker, IBM Strategist, and quantum technology enthusiast. Learn about his workshop on future careers, the promise of quantum computing, and his role in driving tech innovation! This episode is a must-watch for anyone interested in the future of work and technology! ________________________________________________________________________ About the Channel: The Rebekah Panepinto Project is both a videocast and a podcast that shines a spotlight on my friends, mentors, and thought leaders who are making significant strides in the enterprise. These guests are not only leveraging technology to achieve business success but also pushing the boundaries of industry innovation and reshaping the future of cybersecurity and cloud-native strategies. What to Expect: Join us weekly for inspiring conversations with authentic executives who share their best practices for leading enterprises toward digital transformation. Our discussions will tackle complex challenges, presenting practical solutions and outcomes that can drive your business forward. Stay Connected: LinkedIn: (https://www.linkedin.com/in/rebekahpanepinto/) Instagram: (https://www.instagram.com/rebekahpanepinto/) Website: rebekahpanepinto.com 📧For inquiries and more information, feel free to reach out at [email protected].

On today's episode, I have the honor of hosting Nadia Carta, Google’s Head of Data Transformation in the U.S. Nadia opens up about her path at Google, the transformative power of AI in advertising, and her personal mission to spark zeal in others through her platform, Spark Your Zeal. Whether you are interested in tech, personal growth, or inspiring stories, this episode has something for you. Tune in for an show filled with insights, inspiration, and the power of data-driven innovation! 🎙Meet Nadia Carta: Nadia Carta was born and raised in Sardinia, Italy, and has been with Google since 2009, starting in their Dublin offices. She currently leads data transformation efforts in the U.S. and is known for her work in sales strategy and business development. Nadia is also a successful executive coach, event speaker, and mentor dedicated to empowering underrepresented groups and young talent. ________________________________________________________________________ About the Channel: The Rebekah Panepinto Project is both a videocast and a podcast that shines a spotlight on my friends, mentors, and thought leaders who are making significant strides in the enterprise. These guests are not only leveraging technology to achieve business success but also pushing the boundaries of industry innovation and reshaping the future of cybersecurity and cloud-native strategies. Stay Connected: LinkedIn: (https://www.linkedin.com/in/rebekahpanepinto/) Instagram: (https://www.instagram.com/rebekahpanepinto/) Website: rebekahpanepinto.com 📧 For inquiries and more information, feel free to reach out at [email protected]. Subscribe and tune in to The Rebekah Panepinto Project, where we explore how technology and leadership can transform the business landscape. Let's drive digital forward together!

Today, I am thrilled to host Keenan Hart, an entrepreneur who is transforming the landscape of mental health with his text-based support service, FRANSiS. Keenan shares his journey from founding his first telehealth company in 2014 to creating FRANSiS, a platform that delivers daily mental wellness exercises via SMS. We discuss the science behind ecological momentary interventions (EMIs) and the positive impact they have on users. Keenan also highlights his podcast, Hart and Hustle, and the innovative strategies used by FRANSiS to ensure effective mental health support. Enjoy this enlightening episode! ________________________________________________________________________ Welcome to The Rebekah Panepinto Project! About the Channel: The Rebekah Panepinto Project is both a videocast and a podcast that shines a spotlight on my friends, mentors, and thought leaders who are making significant strides in the enterprise. These guests are not only leveraging technology to achieve business success but also pushing the boundaries of industry innovation and reshaping the future of cybersecurity and cloud-native strategies. Stay Connected: LinkedIn: (https://www.linkedin.com/in/rebekahpanepinto/) Instagram: (https://www.instagram.com/rebekahpanepinto/) Website: rebekahpanepinto.com 📧 For inquiries and more information, feel free to reach out at [email protected].

Prepare to discover the extraordinary impact of Ashlee Aldridge, the CEO of Reach Partners, in an enlightening episode of The Rebekah Panepinto Project. Rebekah and Ashlee will delve into Ashlee's 22 years of leading transformative change with global retail giants and advising on large-scale business innovations. Gain valuable perspectives on sustainable strategies, visionary leadership, and the intentional balance between a successful career, family, and board responsibilities. The captivating conversation offers a profound exploration of business transformation and intentional living! ________________________________________________________________________ About the Channel: The Rebekah Panepinto Project is both a videocast and a podcast that shines a spotlight on my friends, mentors, and thought leaders who are making significant strides in the enterprise. These guests are not only leveraging technology to achieve business success but also pushing the boundaries of industry innovation and reshaping the future of cybersecurity and cloud-native strategies. Stay Connected: LinkedIn: (https://www.linkedin.com/in/rebekahpanepinto/) Instagram: (https://www.instagram.com/rebekahpanepinto/) Website: rebekahpanepinto.com For inquiries and more information, feel free to reach out at [email protected]. Subscribe and tune in to The Rebekah Panepinto Project, where we explore how technology and leadership can transform the business landscape. Let's drive digital forward together!

🎙️ In this episode, Rebekah is joined by the visionary Nabeel Mahmood to discuss his organization, Nomad Futurist. Learn about the blend of a nomadic lifestyle with cutting-edge technology and innovative thinking. Nabeel shares his insights on the future of work, living, and the transformative impact of tech. Tune in to uncover the secrets of Nomad Futurism and stay ahead of the curve! ________________________________________________________________________ Stay Connected: LinkedIn: (https://www.linkedin.com/in/rebekahpa...) Instagram: (https://www.instagram.com/rebekahpane...) Website: rebekahpanepinto.com 📧 For inquiries and more information, feel free to reach out at [email protected]. Subscribe and tune in to The Rebekah Panepinto Project, where we explore how technology and leadership can transform the business landscape. Let's drive digital forward together!

Join me on this episode of The Rebekah Panepinto Project, as I chat with Josh Jewett, operating partner at New Road Capital Partners. In this episode, Josh reflects on his time as CIO for Family Dollar and Dollar Tree, sharing key strategies and innovations that drove growth and success in the retail sector. Tune in for an engaging discussion filled with valuable insights! 🎙Meet Josh Jewett: Josh Jewett is a seasoned technology executive with over two decades of experience in the retail industry. Notably, he served as the Chief Information Officer (CIO) at Family Dollar for 18 years, where he played a pivotal role in driving technological innovation and strategic growth. With a proven track record of leveraging technology to enhance operational efficiency and customer experience, Josh brings a wealth of knowledge and expertise to any organization he collaborates with. His leadership and vision have been instrumental in navigating the complexities of the retail ecosystem and implementing forward-thinking solutions. #investmentadvice #supplychaininnovation #retailinnovation #itstrategy #privateequity #growthequity #logisticsmanagement #consumergoods #retailtech #retailtechnology ________________________________________________________________________ Stay Connected: LinkedIn: (https://www.linkedin.com/in/rebekahpanepinto/) Instagram: (https://www.instagram.com/rebekahpanepinto/) Website: rebekahpanepinto.com 📧 For inquiries and more information, feel free to reach out at [email protected]. Subscribe and tune in to The Rebekah Panepinto Project, where we explore how technology and leadership can transform the business landscape. Let's drive digital forward together!

Welcome back to The Rebekah Panepinto Project! Today's episode is a must-listen as I sit down with the brilliant Greg Copley for "CX Insider with Greg Copley." Discover the latest trends, challenges, and success stories in the Customer Experience realm. Greg also talks about how to drive higher customer satisfaction and boost sales. Subscribe and join the CX revolution! 🌐🔥

Hey, it's Rebekah Panepinto, and welcome back to another exciting episode of The Rebekah Panepinto Project! 🚀 In today's deep dive, I sit down with the brilliant Josef Katz to explore the fascinating world of technology and its role in helping us live longer, healthier lives. 🌐💪 Timestamps: 00:00 Meet Josef Katz 00:52 Unique Perspective: Josef's Marketing Lens 02:14 Paradigm Shift: The Digital Gap in Marketing 05:24 Customer Experience Challenges 07:38 Future Tech Landscape: Josef's Vision for Business Advancements 11:08 The Prime Life Podcast: Inspiring the Journey to Better Aging 15:04 Unretirement: Redefining the Second Act of Life 17:55 Turning Midlife Challenges into Opportunities 20:04 Agetec Innovations: Shaping the Future of Aging 25:54 Josef's Key to Success

Welcome back to The Rebekah Panepinto Project! 🌟 Today, I'm joined by Joel, and we are delving into the educational revolution powered by Vygo. From changing how students connect to reshaping the learning experience, this episode is a must-watch. Tune in now! Timestamp: 00:00 Meet Joel: Co-founder and Co-CEO of Vygo 01:45 Aha Moment: Shaping the Future of Education 07:28 Addressing Student Concerns Beyond Academics 13:06 Fostering Academic Focus Amidst Social Distractions 15:51 Vygo's Role in Fostering Social Bonds 17:53 Universities and Vygo Collaboration 21:55 Podcast Beginnings: The Vision Behind 'Do As I Say 23:32 Joel's Key to Business Triumph

💡 Dive into the world of success and leadership transformation with me, Rebekah, and the incredible Elena Agaragimova on The Rebekah Panepinto Project. Discover the art of SHIFTing your mindset for maximum impact in your career and brand! 🚀 Timestamps: 00:00 Holistic Approach to Well-being 21:23 Podcast "SHIFT" 24:22 Passion for Youth Development & Future Plans 30:46 Overcoming Fear and Perseverance

Welcome to The Rebekah Panepinto Project, where I, Rebekah, and the remarkable Amy Vaughan explore the art of being a CEO turned "Chief Empowerment Officer". Our discussion revolves around "The Best Way To Lead," sharing wisdom and strategies to inspire growth, not just in your business but also in your leadership journey. Let's embark on this transformative path together! Timestamps: 00:00 Meet Our Guest: Amy 01:25 The Journey to Finding Together Digital: Letting It Find Me 09:02 Consistent Communication: Top Topics & Slack Channels 14:04 Closing the Gender Gap in Networking and Careers 17:46 The Journey to Becoming Chief Empowerment Officer 21:01 Celebrating Trailblazers in the Digital World 23:45 Exploring Engagement Opportunities in Together Digital Community 27:05 Balancing Passion and Purpose 30:16 Tech Innovation: Revolutionizing Community Engagement 32:01 Amy’s Guiding Principle for Business Success 33:56 Elevate: A Powerful Annual Conference for Empowerment

Hey, everyone! Rebekah here, and today we are diving into the fascinating world of healthcare cybersecurity. 💻 Join me and the incredible Britton Burton on The Rebekah Panepinto Project as we unravel the secrets of risk management, executive communication, and the revolution in third-party risk management (TPRM). Discover how transparency can be your secret weapon in business. It is all about "CyberPHIx" with Britton Burton. Timestamps: 00:00 Who Is Britton Burton 01:39 Parallel Paths: Meeting in the World of Cybersecurity 04:26 Turning Service into Innovation: The Transition to IP and Product 07:42 Bringing CORL into Healthcare Workflows 12:27 CORL Adoption: Timeframe vs. Benefits 16:46 CORL's Impact on Suppliers 22:02 Long-Term Vision for Risk Management 25:08 The Genesis of the 'CyberPHIx' Podcast 26:57 Britton’s Key Principles for Success in Business CORL

In this engaging episode of The Rebekah Panepinto Project Podcast, I sit down with the brilliant Catalina Herrera, a seasoned data and analytics leader. We explore the future of technology, responsible outcomes, and enterprise data strategies. This podcast is a must-listen for anyone seeking to harness the power of data for success! Timestamps: 00:00 Meet Catalina - A Data and Analytics Leader 01:04 From Academia to Technology: Exploring Catalina's Career Pivot 03:36 Why Responsible Outcomes Matter for Impactful Business 07:28 Guiding Companies Toward Data-Ready Cultures 13:35 The Vital Role of Tech Communication in Progress 19:51 Tech in Daily Living: A Holistic Perspective 24:58 Catalina's Business Philosophy for Success

Calling all aspiring leaders and healthcare enthusiasts! Laurie McGraw, a prominent healthcare executive and advocate for women in the industry, joins me in today’s podcast to share her wisdom on leadership and innovation in healthcare. Laurie's impressive career spans three decades, during which she left an indelible mark on the healthcare landscape. Join me in this engaging conversation where I uncover the secrets to her success and gain valuable insights into the world of healthcare innovation, and her dedication to fostering the next generation of female leaders. Timestamps: 00:00 Meet Laurie McGraw, A Healthcare Innovation Trailblazer 01:19 Digital Transformation In Healthcare 09:44 The Unfulfilled Promise Of Blockchain In Healthcare 15:42 Empowering Women And Advancing Equity In Healthcare: Laurie's Inspiring Mission 27:34 Laurie's Guiding Principle For Business Success: Inspiring Women To Thrive

🎙️ Welcome to The Rebekah Panepinto Project! In this episode, I'm thrilled to have a captivating conversation with William Gilchrist, the CEO of Konsyg. Konsyg, a trailblazing global sales organization, has been revolutionizing the way businesses approach sales in an international context. With 15+ years of technology sales experience spanning various continents, William's journey from Google to leading Konsyg is a treasure trove of insights. Join me in this podcast as we uncover the secrets of success in global sales with William Gilchrist.  Timestamps: 00:00 Meet William Gilchrist, CEO Of Konsyg 01:30 What Is Konsyg? What Solution Is It Bringing To The Table For Sales? 06:31 William’s Perspective On Fractional Roles Taking Over Full-Time Jobs 10:42 William’s Sales Philosophy 13:29 Is Sales An Inherent Skill Or Is It A Learnable Skill? 22:46 William’s Business Success Guiding Principle

Join me in this podcast episode where I sit down with Tolga Tarhan, who is a seasoned entrepreneur with a knack for both business and technology. Tolga discloses the transformative power of vision-enabled apps. Discover how these cutting-edge innovations are reshaping industries and gain insights into fostering teamwork, harnessing cutting-edge tech, and venturing into new realms of innovation.Timestamps:00:00 Meet Tolga Tarhan – CEO Kibsi02:00 Exploring Digital Transformation: Evolution and Impact05:30 Navigating Business Timing & Technological Trends09:00  People-Centric to Software-First: Tolga Tarhan's Journey & Skillsets14:35 Striking the Balance: Entrepreneurial Freedom vs. Audience Expectations16:23 Customer-Centric Innovation: Solving Problems with Computer Vision - Real-Life Example19:00 Tech to Business: Navigating Conversations with Customers for Success21:58 Fueling Innovation: From Concept to Realization in the World of Data & Cameras23:11 Nurturing Success: Team Advocacy & Guiding Principles For Business Success26:35 Exploring Future Technology Trends Beyond Computer Vision

With Ron Rerko's recent return from the HIMSS Conference in Chicago, he shares details around the advancements in healthcare technology he witnessed. Key highlights of the conference, include Generative AI, mobile health, connected care, and healthcare interoperability. Ron emphasized the importance of utilizing data in healthcare, as only a quarter of hospitals fully utilize their data today. The healthcare industry is really at an inflection point where technology, security, and financial stresses are driving the adoption of cloud-based solutions and data-driven personalized care everyday. Ron shared his approach to helping customers by understanding their needs and finding tailored solutions rather than focusing solely on the technology. The role of AI in enhancing human interactions and the significance of good data for successful AI implementation in healthcare is paramount to be leading the industry! Enjoy the show! Find out more about Ron in the link below: LinkedIn: www.linkedin.com/in/rmrerko/ Onix: www.onixnet.com Stay in touch with me! __________________________________________ ► Website - rebekahpanepinto.com ► Email me at - [email protected] ► Find me on LinkedIn - www.linkedin.com/in/rebekahpanepinto ► Find me on Instagram - www.instagram.com/rebekahpanepinto __________________________________________

Rethink your customer experience capabilities with cloud across the contact center! Chris Silver and his team at Five9 elevate both the customer and agent experiences by enabling today's workforce with AI and evolving the contact center through an open CCaaS platform and powerful product suite. Chris has been an impactful sales leader for the organization since 2014 and has had his hand in their explosive growth and impressive market traction. • 2,000+ employees around the world • 2,500+ enterprise, mid-market, and SMB customers in 104 countries • 246K concurrent agent seats • 7+ billion call minutes recorded annually • 90+ Net Promoter Score (NPS) for professional services During our time together Chris shared great examples of how their technology is changing the digital landscape within the contact center. Enabling agent success is a very important part of every business to ensure their customer experiences are at the highest quality they can be! You can learn more about the technology here - https://www.five9.com/ Enjoy the show! Find out more about Chris in the link below: LinkedIn: https://www.linkedin.com/in/chrisbsilver/ Stay in touch with me! __________________________________________ ► Website - rebekahpanepinto.com ► Email me at - [email protected] ► Find me on LinkedIn - https://www.linkedin.com/in/rebekahpanepinto/ ► Find me on Instagram - https://www.instagram.com/rebekahpanepinto __________________________________________

I love it when I have the opportunity to collaborate with other podcast host and my time with Angelo Kastroulis did not disappoint! On Angelo's show, Counting Sand Podcast, he tackles the hard problem of how to make meaning of all public data available today. Introducing the themes at the heart of big data, high performance, and computer science, the show highlights the most cutting-edge applications. Whether discussing the best designs for a complex data system or the social implications of bringing a diverse skillset to data science, each new episode will provide research-backed perspectives on today’s hardest problems. In our joint episode, you will get a taste of our mutual passion for artificial intelligence. We also spend time exploring ideas about frontier technologies such as ChatGPT. Find out more about Angelo in the links below: LinkedIn: https://www.linkedin.com/in/angelok1/ Counting Sand Podcast: https://countingsandshow.com/ Ballista Technology: https://ballista.com/ Stay in touch with me! __________________________________________ ► Website - rebekahpanepinto.com ► Email me at - [email protected] ► Find me on LinkedIn - https://www.linkedin.com/in/rebekahpanepinto/ ► Find me on Instagram - https://www.instagram.com/rebekahpanepinto __________________________________________

Bernardine Wu did not get to where she is overnight. Years of work with retailers, brands, distributors, investors, technology providers, and industry organizations cemented FitForCommerce’s unique position at the center of the digital commerce ecosystem. This led to Bernardine's successful exit to OSF Digital in early 2022. Today, their clients benefit from the collected experience across their team of consultants and the expertise gained from being at the intersection of technology, strategy, and process. Whether through client engagements, speaking at industry conferences, hosting workshops, or creating white-papers and reports, the insights and perspectives Bernardine and her colleagues share help retailers make smarter investment decisions everyday. The Omnichannel Retail Index is a great example - https://osf.digital/omnichannel-retai.... Enjoy the show! Find out more about Bernardine in the links below: LinkedIn: https://www.linkedin.com/in/bernardine/ OSF Digital: https://osf.digital/ Stay in touch with me! __________________________________________ ► Website - rebekahpanepinto.com ► Email me at - [email protected] ► Find me on LinkedIn - https://www.linkedin.com/in/rebekahpa... ► Find me on Instagram - https://www.instagram.com/rebekahpane... __________________________________________

Ben Howard has a massive mission at Fitbit! He wants to enhance individual health journey and drive healthy behavior change for all users! Ben focuses specifically on doing this alongside health plans in wellness, clinical, and health plan design. They take a collaborative approach to bring the right solutions at the right time from the brand members love. Most health plan members already know and love the Fitbit brand! And with Fitbit Health Solutions, they get a holistic member experience, inspiration to truly change health behaviors at every level, highly personalized digital guidance and insights, and social connectedness through one of the world’s largest health and fitness communities. During our time together, Ben shared many insights on how the Fitbit team is staying at the forefront of fitness innovation. Since they became part of Google in early 2021, the technology in their devices has been consistently enhanced... with their most recent release including Google Maps and Google Wallet on your wrist. Enjoy the show! Find out more about Ben in the links below: LinkedIn: https://www.linkedin.com/in/ben-howard-55584b54/ Fitbit: https://healthsolutions.fitbit.com | https://www.fitbit.com Stay in touch with me! __________________________________________ ► Website - rebekahpanepinto.com ► Email me at - [email protected] ► Find me on LinkedIn - https://www.linkedin.com/in/rebekahpanepinto ► Find me on Instagram - https://www.instagram.com/rebekahpanepinto __________________________________________

Floriss Group founder James Rores has been in the sales industry for over 3 decades and he’s seen it all! After working with over 6,500 mid-market companies, family businesses, startups, and global enterprises (including many INC 500, Deloitte Fast 50, Deloitte Fast 500, and Innovation Award winners), he realized something big: hidden within every sales organization was the potential for systematic growth. All leaders and teams need is the right structure to flourish. At Floriss, they are practitioners first, trainers, and coaches second. Their sales process and methodology were developed in the field and proven through years of hard-fought wins and lessons. Find out more about James in the link below: LinkedIn: https://www.linkedin.com/in/jamesrores/ Website: https://florissgroup.com/ Share, Subscribe, and Enjoy! Stay in touch with me! __________________________________________ ► Website - rebekahpanepinto.com ► Email me at - [email protected] ► Find me on LinkedIn - https://www.linkedin.com/in/rebekahpa... ► Find me on Instagram - https://www.instagram.com/rebekahpane... __________________________________________

She is a "customer experience junkie", but I also consider her a Retail Luminary! Vicki Cantrell is a retail strategist and community builder, and is recognized for relationship building and accelerated growth. Her recent career includes Retail Transformation Officer for Aptos, NRF’s SVP, Communities and Executive Director, Shop.org, COO of Tory Burch, CIO of Giorgio Armani Corporation and Gucci Group. Most important is the impact she is making today through her organization, Vendors in Partnership! The Vendors in Partnership (VIP) Awards are a retail industry celebration for the solution providers that power the retail ecosystem, and the new ways that partnerships were formed and challenges were overcome. Their goal is to acknowledge service to this industry, and will recognize and celebrate a willingness to transform from within, create deep and perceptive partnerships, and great solutions. Having established these awards for the solution provider community, they are also giving retailers a formal way to support, influence and recognize those partners who integrate business methodologies based on shared success measures and a service level designed for mutual benefit. Vicki's mission is to recognize the brave, the innovators, the teachers, the supporters and the agitators! Find out more about Vicki in the links below: LinkedIn: www.linkedin.com/in/vickicantrell/ VIP Awards: https://www.vendorawards.com/

This episode of The Rebekah Panepinto Project features a conversation with Tommy Norman, Chief Agility Officer for Acklen Avenue. Also, a part-time guitar rockstar! Now is time for a new entrant to the board – The Chief Agility Officer, with executive responsibility for transforming how work gets done in an organization, not what works gets done. A disruptive influencer, the Chief Agility Officer will relentlessly focus on reducing time to market for new products and services, improving responsiveness to external pressures and releasing the organization's potential to innovate. Tommy does all this AND more serving in his role and we dive into the details during our time together. Find out more about Tommy in the link below: LinkedIn: https://www.linkedin.com/in/tommynorman/ Website: https://acklenavenue.com/ Share, Subscribe, and Enjoy! Stay in touch with me! ________________________________________ ► Website - rebekahpanepinto.com ► Email me at - [email protected] ► Find me on LinkedIn - https://www.linkedin.com/in/rebekahpa... ► Find me on Instagram - https://www.instagram.com/rebekahpane... ________________________________________

This episode of The Rebekah Panepinto Project features a conversation with Dan Prestegaard, Chief Information Officer at United Urology Group (UUG). Private equities may seem hasty in their decision-making but Dan shares how it looks from the other side of the fence.Dan gives an insider's look into their company, from managing security to spearheading innovation in AI and RPA, so that they can serve their whole spectrum of patients and physicians. He talks about the importance of a good team and their constant evolution in being intentional with innovation. HIGHLIGHTSThe balance between private equity and healthcareCreating standards: Increase transparency and measure metricsFind talent, VC backing, and partners for innovationServing both patients and physicians QUOTESDan: "I think some of the bad rap that private equity has is because they have such broad access to multiple businesses that they can see what bad looks like. They understand pretty quickly when you have whether it's management that isn't performing or they have costs that are out of whack."Dan: "The nice thing about private equity, what it's trying to do is, it's trying to find places to grow the business so that you can scale and take economies of scale.Dan: "I would highly recommend if others do the similar type thing which is get a VC in place that really knows it and can help to bring along the technical staff and the administrative staff in getting policies and procedures, technology, other things in place so you can really grow the program." Find out more about Dan in the link below:LinkedIn: https://www.linkedin.com/in/dan-prestegaard/