PODCAST · business
The Reluctant Entrepreneur Podcast
by Mike Konrad
I’m your host, Mike Konrad, the author of The Reluctant Entrepreneur - Anatomy of a Business Start-Up - From Uncertainty to Unstoppable, available on Amazon as a paperback, e-book, and an audible book, and I’m excited to share real stories that reveal the many paths people take to build their own businesses. Whether you stumbled into entrepreneurship or you’ve always known it was your calling, this podcast is for you.Let’s start with what it means to be a reluctant entrepreneur. Many entrepreneurs don’t set out with a grand plan to build a business. Maybe you worked for a company that didn’t value your vision, and one day you thought, “I could do this myself”, that was my story. Or maybe life pushed you in an unexpected direction—losing a job, facing a personal crisis, or discovering a passion that grew into a business. Reluctant entrepreneurs often find themselves starting a business not because they always dreamed of it, but because it was the best
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Built It, Nearly Lost It, Built Again: Joshua Griffin on Reinvention and Resilience
Building a successful business is difficult. Building one, watching it begin to fall apart, and then finding the courage to start again is something entirely different.Entrepreneurship is often presented as a steady climb. You start with an idea, work hard, gain momentum, and eventually arrive at success. But for many entrepreneurs, the real journey looks nothing like that. It includes exhaustion, financial pressure, painful decisions, and moments when the person behind the business begins to disappear beneath the weight of keeping it alive.My guest today is Joshua Griffin, an award-winning entrepreneur, marketing strategist, and co-founder of Intrinzi.Joshua left school with few qualifications and spent years working in jobs that offered stability but little sense of purpose. While working extraordinarily long days, he began building businesses of his own. One of those businesses became Joshua Lloyd, a gender-neutral fashion brand that earned national recognition and multiple awards.From the outside, Joshua appeared to be living the entrepreneurial success story. Behind the scenes, however, the pressure was taking a devastating toll. The business he’d worked so hard to build brought him close to losing everything.When he began rebuilding, success looked very different. Joshua has described sleeping in his clothes to avoid turning on the heat and selling possessions from his home while creating what would eventually become Intrinzi.Today, Joshua uses the lessons from those experiences to help other entrepreneurs avoid fragmented systems, empty strategies, and what he calls the implementation gap: the distance between knowing what should be done and actually getting it done. Intrinzi combines marketing, CRM, automation, and AI to help small and medium-sized businesses operate and grow more effectively.Intrinzi:https://www.intrinzi.com
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Revenue Rich, Freedom Poor: James Graham on Building a Business Without Becoming Its Prisoner
There’s a dangerous moment in entrepreneurship that doesn’t get talked about nearly enough. It’s the moment when your business starts looking successful from the outside, but inside, you realize you’ve created something that can’t function without you.The revenue is growing. The customers are coming in. Employees are depending on you. By almost every traditional measure, things are going well.Except you can’t leave.Every decision still comes across your desk. Every problem eventually finds its way back to you. And instead of owning a business, the business starts owning you.That’s exactly what happened to today’s guest.My guest today is James Graham, founder of Scalify OS.Before launching Scalify, James built a painting company that grew to roughly $2.5 million in annual revenue. On paper, it looked like a successful business. But James eventually came to a difficult realization. He had built a company that depended far too heavily on him. When he became a father, that realization became even harder to ignore.Ultimately, James sold the business, and what he learned from that experience would completely change the way he thought about entrepreneurship, leadership, systems, and the value of a company.He later spent years working with entrepreneurs and business leaders, learning what separates a company that simply produces revenue from one that can actually operate, grow, and create value without its founder being involved in every decision.Today, through Scalify OS, James helps entrepreneurs make that transition from being the person who does everything to becoming the leader of an organization that can scale beyond them.During our conversation, we’ll talk about James’s own entrepreneurial journey, the lessons he learned from building and selling his first company, why successful founders so often become the bottleneck in their own businesses, and what entrepreneurs can do to build companies that give them more freedom instead of less.We’ll also explore the difference between being a business owner and essentially creating a very demanding job for yourself.Because growing revenue is one thing. Building a business that can thrive without you is something entirely different.Scalify OShttps://www.scalifyos.com
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The Accidental Entrepreneur’s Second Act: Mary Ann Bautista on Mistakes, Growth, and Starting Again
Some entrepreneurs spend years planning the business they hope to build. Others answer the phone, agree to help one client, then another, and eventually look around and realize they’ve accidentally created a company.But building a successful business by accident doesn’t mean the lessons come easily.Sometimes success can hide the underpricing, the wrong opportunities, the inability to say no, and a business that depends too heavily on the person who started it. The real test comes when you have the opportunity to build again.Do you repeat what worked, or do you finally confront everything that didn’t?My guest today is Mary Ann Bautista, co-founder of TurboRank and a direct-response marketing professional with more than 30 years of experience.Mary Ann didn’t begin her career with a grand plan to become an entrepreneur. Her phone rang, she answered it, and one client led to another. Before long, she had unintentionally built a successful marketing agency that would operate for nearly three decades.Along the way, she experienced many of the challenges familiar to entrepreneurs. She chased opportunities that weren’t right for the business, underpriced her services, said yes too often, and learned some of her most important lessons the hard way.Mary Ann has worked on direct-response campaigns for recognizable consumer brands, including Hooked on Phonics and the Pimsleur language system. Today, she and her business partner are applying that experience to TurboRank, a YouTube growth company focused on helping businesses improve their organic visibility, audience engagement, and conversions.This time, however, Mary Ann isn’t building accidentally.She’s building intentionally, using the lessons from her first entrepreneurial journey to make better decisions about opportunities, clients, pricing, growth, and the kind of company she wants to create.We’ll also discuss why referrals and paid advertising may no longer be enough to sustain a business, what it means to create an authority footprint, and how useful content can begin building trust with a prospective customer long before the first sales conversation takes place.TurboRankhttps://turborank.co
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Why Visionary Founders Need an Operational Second-in-Command with Derek Fredrickson
Most entrepreneurs start a business because they want more freedom. But as the company grows, many discover that they haven’t created freedom at all. They’ve created a business that depends on them for every decision, every approval, and every solution. Instead of owning the business, the business begins to own them.At some point, the founder who built the company can become the very person preventing it from reaching the next level.My guest today has spent much of his career helping entrepreneurs overcome the very challenges I just described. He’s built teams, introduced accountability, developed operating systems, and helped founders turn ambitious ideas into scalable companies. But his own entrepreneurial journey followed an unusual path.Many entrepreneurs begin with a vision and then spend years learning how to become effective operators. My guest began as the operator. For more than 16 years, he worked behind the scenes as a chief operating officer and second-in-command, helping other entrepreneurs translate their visions into action.He began his career on Wall Street before helping scale his wife Fabienne Fredrickson’s business to multiple seven figures. Along the way, he discovered that his greatest strength was creating the structure, systems, and accountability needed to help founder-led companies grow.Eventually, however, the person who had spent years helping other entrepreneurs build their businesses decided to build one of his own.Derek Fredrickson is the founder and CEO of The COO Solution, a fractional COO firm that helps established business owners strengthen their teams, improve execution, and step away from the daily operational demands that keep them trapped inside their companies.Today, we’ll talk about Derek’s transition from second-in-command to founder, what surprised him when he moved from the COO role into the CEO’s chair, and what he’s learned about the systems, people, and leadership required to build a company that doesn’t depend on its founder for everything.We’ll also explore why successful entrepreneurs often become bottlenecks inside their own businesses, why delegation frequently fails, and how the right operational leader can help turn a founder’s vision into consistent execution.The COO Solutionhttps://thecoosolution.com
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From Film Sets to Firearms: Michael Pierce on Reinvention and Building American Gun Owners
Some entrepreneurs spend their careers becoming experts in one industry. Others keep walking away from what they know, entering unfamiliar territory and betting that the lessons from their last chapter will somehow prepare them for the next one.But moving from Hollywood to venture capital, and then into one of the most complicated, regulated, and emotionally charged industries in America, isn’t simply a career pivot. It’s a decision to build where trust, responsibility, customer uncertainty, and government regulation all collide.My guest today has spent much of his career betting on ideas, creative people, and businesses that others might overlook.Michael Pierce co-founded Pierce Williams Entertainment and Zero Gravity Management and produced and financed films including The Cooler, Running Scared, and Flawless. He later moved into technology investing, founding Digi Ventures and backing early-stage companies across several industries. Today, Michael is the founder and CEO of American Gun Owners, a company created to simplify the experience for first-time firearm buyers. The platform combines guided product selection, bundled starter kits, local pickup, educational resources, and access to professional training. The goal is to replace confusion and intimidation with knowledge, confidence, and responsible ownership.American Gun Ownershttps://www.americangunowners.com
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The Business of Thinking Differently: Willie Blake on Dyslexia, Confidence, and Entrepreneurship
What if the very thing you spent your life trying to hide eventually became the foundation of your business?For many people with dyslexia, the challenge isn’t limited to reading, writing, or processing information differently. It can shape confidence, career choices, relationships, and the way they measure themselves against everyone around them. When the world repeatedly tells you that your mind doesn’t work the “right” way, it’s easy to assume the problem is you.But what happens when you stop trying to think like everyone else? What happens when you begin building around the way your mind already works?My guest today, Willie Blake, was diagnosed with dyslexia in the first grade. For years, he struggled with feeling different, falling behind, and questioning his own abilities. Over time, however, he began to recognize that the same mind that created certain obstacles also gave him creativity, resilience, and a different way of seeing possibilities.That realization eventually became the foundation of his business.Today, Willie is a high-performance and career coach who helps dyslexic professionals and entrepreneurs move beyond self-doubt, overthinking, and perfectionism. He is the founder of WB Coaching, the host of the Light Beyond Limits podcast, and the creator of the Dyslexic Achievers Hub. But turning a personal struggle into a business creates challenges of its own. How do you transform vulnerability into credibility? How do you help people embrace the way they think without minimizing the very real difficulties they face? And how do you build a sustainable business around a mission that is deeply personal?WB Coachinghttps://coachwillieblake.comDyslexic Achievers Hubhttps://www.youtube.com/@DyslexicAchieversHub/featured
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Burn the Boats and Go Hunt: Kurt Belding on Reinvention, Risk, and Building a Life Outdoors
Most entrepreneurs are hunting for something. Some are hunting for money. Some are hunting for freedom. Some are hunting for purpose, identity, or a second chance to build a life that actually feels like their own.But today’s guest took that idea a little more literally.After building and franchising a chain of retail stores, my Guest reached a point in life where a lot of people might have chosen comfort, predictability, and the safety of what they already knew. Instead, he made a different choice. He stepped away from one version of success and chased something far less predictable: raw adventure, the outdoors, and the business of hunting.Today, I’m joined by Kurt Belding, founder of Western Obsession TV and Hunt Adventures.Kurt’s story has a lot of the ingredients I love exploring on this show. He built businesses. He franchised retail stores. He learned the scars that come with entrepreneurship. And then, at a point in life when many people might protect what they had already built, he chose reinvention.Western Obsession TV is built around showing hunting the way it really happens. Not just the polished highlight reel. Not just the perfect shot and the trophy photo. Kurt’s approach includes the missed shots, the blown stalks, the bad weather, the gear failures, the hard climbs, and all the moments where things don’t go according to plan. And as any entrepreneur knows, that sounds a lot like business.Kurt has also built Western Obsessions into more than a media brand. Through Hunt Adventures, his team helps connect hunters with vetted outfitters and real-world experiences they’d trust for themselves.So today, we’re going to talk about Kurt’s entrepreneurial journey, the businesses he built before Western Obsessions, the decision to walk away and reinvent himself, and what extreme pursuits like hunting can teach us about grit, failure, preparation, risk, and building something that actually feels true to who you are.Western Obsessions TVhttps://westernobsessionstv.com
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The Business of Why People Buy: Rich Smith on Behavioral Science and Growth
Most business owners are told that growth comes from doing more. More advertising. More content. More technology. More leads. More tactics.But what if a company’s growth problem isn’t a lack of activity? What if the real problem is that no one truly understands why customers make the decisions they make?Today’s guest, Rich Smith has spent more than 30 years answering that question from inside some very high-stakes organizations. He helped lead AIG Bank’s marketing transformation during the 2008 financial crisis, rebuilt Ditech into a top-10 mortgage originator, helped scale Recovery Centers of America beyond $100 million, and contributed to the positioning of Jornaya before its nine-figure acquisition. Today, he is the founder of Rich M. Smith Growth Studio, an executive advisor, behavioral marketing strategist, angel investor, speaker, and host of the Revenue Science Podcast. His work combines behavioral science, human psychology, and real-world executive experience to help leaders understand not only what works, but why it works. But this conversation isn’t only about marketing. It’s also about leaving the familiarity and resources of the corporate world, building an independent business around decades of experience, and discovering how your identity changes when the title, company, and infrastructure are no longer there to define you.Rich M. Smith Growth Studiohttps://richmsmith.comRevenue Science Podcasthttps://www.youtube.com/@RevenueScienceTV
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Reliability Matters at 200: The Conversations, Lessons, and People Behind the Podcast - Episode 200
Reliability Matters at 200: The Conversations, Lessons, and People Behind the PodcastReliability Matters has reached its 200th episode.In this special solo episode, host Mike Konrad looks back at the conversations, ideas, and people who have helped shape the podcast. Rather than focusing on a single guest or technical subject, this episode celebrates the broad range of reliability topics explored throughout the program.Over the years, Reliability Matters has examined printed circuit board design, electronics assembly, soldering, cleaning, contamination, conformal coating, inspection, testing, failure analysis, harsh-environment reliability, artificial intelligence, cybersecurity, supply-chain challenges, industry standards, sustainability, leadership, training, and the preservation of technical knowledge.Although the technologies continue to change, the central message remains the same: reliability is not created by one material, machine, test, or department. It is the result of countless decisions made throughout the life of a product.Mike also expresses his gratitude to the engineers, scientists, educators, consultants, manufacturers, and industry leaders who have generously shared their experience on the podcast.Special thanks go to every listener and viewer who has watched, listened, subscribed, commented, shared an episode, recommended a guest, or introduced the program to a colleague.Mike also recognizes the Printed Circuit Engineering Association, which syndicates Reliability Matters through PCB Chat at pcbchat.com, and Accendo Reliability, which shares the program through reliability.fm.Reliability Matters remains an independent, commercially unbiased educational podcast without advertising or sponsorship. Its mission is to bring knowledgeable people together, ask better questions, share practical experience, and help the electronics industry build more dependable products.Thank you for being part of the first 200 episodes. The conversations are far from over.#ReliabilityMatters #ElectronicsReliability #ElectronicsManufacturing #Podcast #Episode200
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Cash Flow Is King: Justin Boyd on Financial Clarity for Entrepreneurs
Have you ever met a successful business owner who says, “I love spreadsheets and financial reports”? Probably not. For most entrepreneurs, the financial side of the business is often the most confusing, intimidating, and sometimes even avoided part of running a company.But here’s the reality: if you don’t understand your numbers, you’re essentially flying blind.My guest today, Justin Boyd, has spent more than two decades in finance and accounting helping businesses make sense of their numbers and use them to make smarter decisions. Today he works with entrepreneurs as a fractional CFO through his company, Cash Flow Copilot, helping business owners transform financial stress into strategic clarity. Justin specializes in helping small and mid-sized businesses understand their financials, improve cash flow, and build strategies that support sustainable growth. Today we’re going to talk about Justin’s entrepreneurial journey, how he made the leap from the corporate world into business ownership, and why understanding your financials may be the single most important skill an entrepreneur can develop.Cash Flow Copilothttps://yourcashflowcopilot.com
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Building the Company People Want to Join: Wes Love on Workplace Culture
Most entrepreneurs spend an enormous amount of time thinking about their products, customers, competition, revenue, and expenses. But there's another force operating inside every company. It influences who stays, who leaves, how decisions are made, how customers are treated, and whether success energizes people or slowly burns them out.What's that force? Culture. Every business has one, whether the founder creates it intentionally or simply allows it to develop on its own. And while culture can sometimes sound like a vague collection of mission statements, employee perks, and motivational slogans, today's guest believes it's something far more consequential. Culture can improve people's lives, strengthen the company's performance, and even change the way we experience work itself. Welcome, or hopefully welcome back, to The Reluctant Entrepreneur.My guest today is Wes Love, co-founder of CultureStoke, a culture consulting and leadership development organization that helps companies build stronger teams, develop better leaders, and create workplaces where people and businesses can thrive together. CultureStoke works with organizations through leadership development, workshops, team retreats, coaching, and customized culture transformation programs. Wes followed what he describes as an unconventional path.He married at 20, became a father at 22, welcomed his second daughter at 24, and then began finding his career and pursuing his education. After working in several industries, he joined an award-winning energy company where he advanced from an entry-level position to becoming a leading consultant. While working full-time and helping raise his family, he earned a bachelor's degree in organizational leadership and a master's degree in leadership and management studies. He's also the author of Culture Catalyst, the Revolutionary Rethinking of Our Workplace, a book that examines what organizational culture really is, why it matters, and how leaders can shape it intentionally to produce better experiences for people and better results for their organizations. Today, we'll talk about Wes's unconventional journey, the experiences that changed the way he thought about work, the decisions to become an entrepreneur, and the challenges of building CultureStoke.We'll also discuss what company culture actually means, why so many leaders misunderstand it, and what entrepreneurs can do to create workplaces where both people and profits can grow.CultureStoke:https://www.culturestoke.com
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The Bigger Risk Was Not Trying: Rob Cressy on Reinvention, Leadership, and Building With Al
What happens when the dream you risked everything to build is no longer the business you’re meant to lead? Do you hold on because of the time, energy, and identity you’ve invested in it? Or do you accept that entrepreneurship sometimes requires you to reinvent not only your company, but yourself?Today’s guest left the security of a conventional career to pursue his dream of working in sports. That decision led him into sports media, content creation, podcasting, coaching, leadership, and eventually the rapidly changing world of artificial intelligence.His journey demonstrates that entrepreneurship isn’t always about building one company for the rest of your life. Sometimes it’s about having the courage to recognize who you’re becoming and building the next chapter around that person.My guest today is Rob Cressy, an entrepreneur, AI enablement coach, keynote speaker, and host of The Undeniable Leader podcast.Rob’s entrepreneurial journey began with a dream of working in sports. After working in digital advertising sales, he took the leap and created Bacon Sports, initially envisioning it as a sports-comedy blog that could grow into a major sports media company. That venture became the beginning of a much larger journey through content creation, branding, podcasting, coaching, leadership, and personal development. Today, Rob helps entrepreneurs and leadership teams move beyond casually experimenting with artificial intelligence and begin integrating it meaningfully into how they think, lead, create, and grow. But his message isn’t about replacing people with technology. It’s about using AI to amplify human creativity, experience, judgment, and leadership.Rob believes the best results occur when we lead with who we are, and that the most successful approach to AI will be human first and heart led.Rob's Website:https://robcressy.comBacon Sports YouTube Channel:https://www.youtube.com/c/baconsports
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Letting Go Without Losing Control: Cory Blumenfeld on Building a Self-Sufficient Team
Most entrepreneurs start a business because they want more freedom. But somewhere along the way, many of them build a company that can’t make a decision, serve a customer, or solve a problem without them.They’ve become the founder, the manager, the troubleshooter, and sometimes even the administrative assistant.So how do you begin letting go without losing control? How do you delegate when explaining the work feels harder than doing it yourself? And how do you build simple systems that allow the business to operate without the founder sitting in the middle of every decision? That’s what we’re talking about today.My guest today is Cory Blumenfeld.Cory is a five-time founder with two exits and more than a decade of experience across startups, operations, sales, and product.He has launched businesses in industries he initially knew very little about, an experience that taught him that entrepreneurial success rarely comes from having all the answers. It comes from learning, adapting, and surrounding yourself with the right people.Today, Cory is the founder of BlueMoso, a company that helps business owners reclaim their time by matching them with high-performing virtual assistants based on the way they actually work.His larger mission is to help one million business owners spend less time buried in day-to-day tasks and more time growing their companies, serving their clients, and building lives outside of work.Today, we’ll talk about Cory’s entrepreneurial journey, what he learned from building multiple companies, and why delegation requires far more than simply handing someone a list of tasks.We’ll also discuss how to build a team, create practical systems, and reduce the founder’s involvement without sacrificing quality, accountability, or control.BlueMosohttps://bluemoso.com
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The Business of Getting Unstuck: Curtis McCullom on Breaking Through Internal Barriers
Entrepreneurs are taught that nearly every business problem can be solved with more effort, a better strategy, or another expert telling us what we should do next. But what happens when the business is growing, the strategy appears sound, and you’re still exhausted, hesitant, or unable to move forward?Sometimes the obstacle isn’t in the business plan. It’s buried beneath years of pressure, fear, disappointment, and beliefs we may not even realize we’re carrying.Today’s guest believes that many successful entrepreneurs aren’t suffering from a lack of ambition or information. They’re running into invisible internal barriers that achievement alone can’t remove.My guest today is Curtis McCullom, founder of Bespoke Human Potential Coaching. Curtis is a human potential coach who works with entrepreneurs, executives, and other growth-minded leaders to identify the patterns that may be limiting their confidence, decision-making, and ability to grow.Curtis brings more than three decades of experience as a speaker, trainer, coach, sales professional, and business leader. His training includes executive coaching, clinical hypnotherapy, neuro-linguistic programming, and Mental and Emotional Release techniques. Through his proprietary L.G.E.T. Mindset, which stands for learning, growing, expanding, and transforming, Curtis combines personal-development practices with practical leadership and sales coaching. His work is built around the idea that people often don’t need another generic formula. They need an approach tailored to the experiences, beliefs, and challenges they’re carrying. His company’s programs focus on helping leaders recognize blind spots, align their decisions with their values, and address the internal resistance that can accompany professional growth.Bespoke Human Potential Coaching:https://www.bespokehumanpotentialcoaching.comThe Curtis Mccullom Show:https://www.youtube.com/@curtismccullom
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From Cookies to Code: Bennett Maxwell on Franchising, Systems, and Practical Al
Growth is usually treated as proof that a business is working. But growth has a way of exposing every weakness a smaller company can hide. The founder becomes the answer to every question. Follow-up starts falling through the cracks. 'Systems bend under the pressure. And the business that was supposed to create freedom begins demanding more and more from its owner.So, what happens after the breakthrough, when success forces you to rebuild the way the business actually works?My guest today is Bennett Maxwell, and, if he looks familiar, this is his second appearance on The Reluctant Entrepreneur Podcast.When Bennett joined me previously, we talked about his journey building Dirty Dough, the company’s rapid expansion, its highly publicized legal battle with Crumbl, and the deeper sense of purpose he found through entrepreneurship.Since that conversation, Bennett has moved beyond Dirty Dough and into a new chapter with Franchise KI, a platform designed to simplify the franchise due-diligence process. Franchise KI allows prospective franchise owners to research and compare brands, review verified and sourced data, and generate a detailed due-diligence dossier in about 90 seconds, a process that might otherwise require hundreds of hours of research.Through Franchise KI, Bennett is also developing and applying AI systems, including Advaita AI, to help franchise and small-business operators improve follow-up, reduce administrative work, and remove repetitive tasks from the owner’s plate. His focus is not on AI as a novelty or an expensive science project, but on using it in practical ways that make a business more efficient without making it feel impersonal or robotic.This time, we’re not going to spend much time revisiting the cookie war. Instead, we’re going to talk about what Bennett learned from building and scaling Dirty Dough, what began to break as the company grew, how founders unknowingly become bottlenecks, and where AI can provide real operational leverage without becoming another overhyped distraction.Franchise KIhttps://franchiseki.comAdvait AIhttps://www.advaitxai.com
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The Business of Being Seen: Liz H. Kelly on Publicity, Persistence, and Magnifying Good
A lot of entrepreneurs don’t begin with a grand business plan. Sometimes they begin with a layoff, a book idea, a little fear, a little curiosity, and the need to figure things out before the rent comes due.Today’s guest, Liz H. Kelly, knows that path well. After writing and promoting her own dating book, Liz discovered the power of publicity firsthand. Later, after leaving the corporate world, including a role at MySpace, she took the leap into entrepreneurship and built Goody PR, an agency focused on helping people magnify their good through positive publicity.Liz is also the author of the new book Award-Winning Publicity: 8 Media Boosters to Magnify Your Story, a practical guide for small business owners, entrepreneurs, authors, and thought leaders who want to get their story out there without assuming publicity is only for big brands with big budgets.In the first part of our conversation, we’ll talk about Liz’s reluctant entrepreneur journey, including the leap from corporate life to agency founder, why she worked for free for a year, and what she had to learn the hard way.Then, in the second part, we’ll shift into her expertise: what entrepreneurs misunderstand about PR, how to find your media-worthy story, and how to show up better in interviews, whether that’s TV, print, radio, or podcasts.Goody PRhttps://goodypr.com/award-winning-publicity/Award-Winning Publicity: 8 Media Boosters to Magnify Your Storyhttps://a.co/d/0aKpZkdg
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The Business of Letting Go: Jennifer Staats on Systems, Delegation, and Growth
Most entrepreneurs start a business because they want more freedom. Then, somewhere along the way, they become the person who must approve every decision, answer every question, and solve every problem. The business may be growing, but the owner is trapped inside it.My Guest today, Jennifer Staats understands that problem because she lived it. After beginning her career in real estate, she discovered that her real talent wasn’t simply selling properties. It was building the systems, workflows, and teams that allowed other people to perform at their best. After becoming a mother, Jennifer decided she didn’t want to return to a traditional nine-to-five job. She launched Staats Solutions as a virtual operations management company at a time when that business model was still relatively uncommon. Within six months, demand forced her to begin hiring, and the company continued to grow until she had accomplished something many founders never achieve: she built a business that could operate without her constant involvement. Today, Jennifer remains the founder of Staats Solutions while serving as Chief of Staff at SureSend, an AI-powered CRM designed to help growing companies manage their relationships, workflows, sales activity, and teams more effectively. She is also a contributing author to Owning It, a collection of stories about women taking ownership of their lives and work. In this episode, we’ll talk about Jennifer’s path from real estate assistant to entrepreneur and executive, the mistakes she made while building her first team, and the difficult transition from doing everything herself to trusting other people with the business she created.Then, we’ll explore how entrepreneurs can recognize when they’ve become the bottleneck, build practical systems without creating layers of bureaucracy, delegate effectively, and use technology and artificial intelligence without losing the human relationships that make a business work.Staats Solutionshttps://staatssolutions.comOwning It (book)https://a.co/d/04clvhvH
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The Business of Quiet Rebellion: Solveig Petch on Branding, Integrity, and Starting Over
A lot of entrepreneurs think branding starts with a logo, a color palette, a website, or maybe a clever tagline. But today’s guest would probably argue that’s where branding shows up, not where branding begins.Solveig Petch, also known as Petchy, is a strategic brandsmith who helps businesses become brands and brands become legacies. Her work sits at the intersection of strategy, identity, values, positioning, and long-term business growth.But her story is not just about helping other people build brands. It’s also about what happens when the business you helped build no longer feels like yours. After co-founding a design agency, Solveig found herself pushed out of the company she helped create. She had a choice: stay in a place that no longer aligned with who she was, or walk away and rebuild on her own terms. She chose the harder road.Today, we’ll talk about that journey, the courage it takes to start over, why branding is far more than design, and how entrepreneurs can build businesses that don’t just make noise, but actually stand for something.https://petchy.co
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The Business of Standing Out: Gee Ranasinha on Marketing That Actually Matters
Most business owners think they have a marketing problem. They need a better website, more social media, better SEO, maybe a few videos, maybe some paid ads.But today’s guest would probably say, “Not so fast.”Because very often, what looks like a marketing problem is really a positioning problem, a messaging problem, a customer understanding problem, or maybe even a business model problem.Gee Ranasinha is the Founder and CEO of KEXINO, a marketing agency working with startups and small-to-medium-sized B2B businesses. But his path didn’t begin in a marketing department. It began in professional advertising photography, then early digital imaging, then print and publishing, and later a global marketing role for a software company. Eventually, after seven years in that role, he realized he wasn’t moving forward in his career or in his own sense of fulfillment. So in January 2008, he left the comfort of corporate life and launched KEXINO.Today, KEXINO has grown into a distributed team working across multiple countries, and Gee also teaches marketing and behavioral economics to final-year MBA students. His views on marketing are refreshingly direct: strategy is not tactics, marketing is not just posting on social media, and value is not created in your brochure, your website, or your pitch deck. Value is created in the mind of the customer.So today we’re going to talk about entrepreneurship, differentiation, customer behavior, and why so many businesses are trying to be heard while sounding exactly like everyone else.Kexinohttps://kexino.com
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Stop Committing Random Acts of Marketing: Lisa Raebel on Clarity, Revenue, and Rebel Thinking
A lot of entrepreneurs think they have a marketing problem. They think they need a better website, more social media, a sharper logo, more ads, better SEO, or maybe just more content. And sometimes, sure, those things help. But what if the real problem isn’t the tactic? What if the real problem is that the business owner can’t clearly explain what they do, who they help, why it matters, and why anyone should care?That’s where today’s guest comes in.Lisa is the founder of Rebel Girl Marketing, a revenue clarity strategist, speaker, podcast host, and author of The Rebel Girl’s Guide to Marketing: Stop Committing Random Acts of Marketing. Her work is built around a powerful idea: clarity drives revenue. When your message is clear, your sales conversations get easier, your marketing becomes more focused, your referrals improve, and your team starts rowing in the same direction.In this episode, we’re going to break the conversation into two parts. First, we’ll talk about Lisa’s own entrepreneurial journey, including how she went from corporate sales and marketing into building Rebel Girl Marketing, what pushed her into entrepreneurship, and the highs, lows, and lessons along the way.Then, in the second half, we’ll dig into Lisa’s expertise. We’ll talk about why so many founders commit random acts of marketing, why “expert speak” confuses customers, how to build a better pitch, and how entrepreneurs can stop chasing tactics and start communicating with clarity.Rebel Girl Marketinghttps://rebelgirlrevenue.comThe Rebel Girl’s Guide to Marketing: Stop Committing Random Acts of Marketinghttps://a.co/d/01ZZHOM8
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Protecting What You're Building: Matthew Fornaro on Legal Mistakes, Business Risk, & Survival
Entrepreneurs are naturally optimistic. We start businesses because we see opportunity. We see what something could become. We move fast, make decisions quickly, shake hands, trust people, and often assume that if everyone has good intentions, everything will work out.And sometimes it does... Until it doesn’t.The partnership that started with excitement becomes a dispute. The contract you barely read becomes a problem. The agreement you never put in writing becomes a memory contest. The business name you loved turns out to belong to someone else. The legal details you thought could wait suddenly become very expensive.My guest today is Matthew Fornaro, a business attorney and founder of Matthew Fornaro, P.A. in South Florida. Matthew works with entrepreneurs, startups, and established businesses on the legal issues founders often avoid until they can no longer avoid them: contracts, business formation, disputes, intellectual property, litigation, and risk management.But this conversation is not just about law. It is about entrepreneurship. Matthew built his own firm, serves business owners every day, and understands the tension between moving fast and building carefully.We’re going to break this conversation into two parts. First, we’ll talk about Matthew’s own entrepreneurial journey, from law firm life to building a practice of his own. Then we’ll shift into the practical side: the legal mistakes entrepreneurs make, the documents they should not ignore, and how founders can protect what they’re building before a small issue becomes a business-threatening problem.Matthew's Website:https://fornarolegal.com
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133
When Revenue Isn't the Same as Success: Ryan Otto on Financial Clarity and Building With Confidence
A lot of entrepreneurs think the scariest number in business is zero. Zero sales. Zero customers. Zero cash in the bank. But sometimes, the scarier number is much bigger. It’s the big revenue number that makes the business look healthy, while cash flow is quietly breaking underneath. It’s the impressive sales number that hides shrinking margins. It’s the tax bill nobody planned for. It’s the profit that looked good on paper but somehow never made it into the bank account.That’s where a lot of business owners get blindsided. They’re working harder, selling more, hiring people, serving customers, maybe even growing, but behind the scenes, the numbers are telling a very different story. And if you don’t understand that story, eventually the business will explain it to you the hard way. Today’s guest, Ryan Otto, helps entrepreneurs avoid that moment. He helps small business owners move from financial confusion to clarity, from once-a-year tax panic to year-round strategy, and from guessing with their numbers to actually understanding what their business is trying to tell them.Ryan is a certified tax advisor. In 2022, after the passing of the founder, Ryan took over accent financial services. Ryan has more than two decades of experience in entrepreneurship and Fortune 500 finance. He is a Main Street Certified Tax Advisor (MSCTA) and is Widely recognized as the “Taxsmith” in the Main Street Certified Tax Advisor community. His mission is to empower clients with clarity, control, and confidence in their financial lives.ACCENT FINANCIAL SERVICEShttps://accentfinance.net
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132
Start Anyway: The Awkward Truth About Becoming an Entrepreneur - Episode 4
In Episode 4 of Lessons From a Reluctant Entrepreneur, Mike Konrad shares the awkward, funny, and very real story of what happened after launching his company. He had the logo, the business cards, the office supplies, the used desk, and the company name.What he didn’t have was a finished product, a brochure, specifications, photos, pricing, or anything resembling a polished sales presentation.So naturally, he got on an airplane to meet his first prospective customer.This episode explores one of the most important lessons of entrepreneurship: starting a business doesn’t mean you’re ready. It means you’re committed. Readiness comes later, through action, mistakes, pressure, customer questions, and the uncomfortable process of becoming the person your business requires.Based on Mike Konrad’s book, The Reluctant Entrepreneur: Anatomy of a Business Startup, From Uncertainty to Unstoppable.
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131
The Business of Feeling Welcome: Nikita Khandheria on Hospitality That Lasts
Some businesses sell a product. Some businesses sell a service. But hospitality sells something harder to define.It sells a feeling. It sells the way a room looks when someone walks in. The way a guest is greeted. The way an event flows without anyone noticing all the work happening behind the scenes.And that raises a really interesting entrepreneurial question: how do you scale something that is so personal?My guest today is Nikita Khandheria, Founder and CEO of ERIA (long e) Hospitality. Nikita started her entrepreneurial journey at a very young age and has grown ERIA from an idea into multiple hospitality spaces in the Bay Area.Her work sits at the intersection of design, operations, brand storytelling, and guest experience. She describes hospitality as emotional architecture, which I think is a fascinating way to look at it.Today, we’re going to talk about what it means to build a company around creativity, experience, and taste while still creating the systems needed for growth. We’ll talk about founder dependency, letting go, maintaining a founder’s voice, and how to build a company that can carry your vision without requiring you to personally touch every detail.Eriahttps://www.eria.co
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130
Lessons From a Reluctant Entrepreneur Episode 3: The Word That Started a Company
One word can change the direction of a life.In Episode 3 of Lessons From a Reluctant Entrepreneur, Mike Konrad shares the story behind the dismissive four-letter word that became the catalyst for starting his company. After designing a successful first-generation machine that helped solve an important environmental problem in the electronics industry, Mike believed the next step was obvious: a zero-discharge machine that eliminated wastewater discharge, reduced regulatory concerns for customers, and added valuable process data logging.His boss didn’t agree.The response was one word.One syllable.Four letters.And it started with F.No, not that word!This episode explores the moment when frustration becomes fuel, when rejection becomes motivation, and when an entrepreneur stops asking for permission and decides to build the future himself.Based on Mike Konrad’s book, The Reluctant Entrepreneur: Anatomy of a Business Startup, From Uncertainty to Unstoppable.Episode 3: The Word That Started a Company#Entrepreneurship #StartupStory #BusinessLessons #FounderJourney #SmallBusiness #Leadership #TheReluctantEntrepreneur
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129
Risk Versus Reward - Lessons from a Reluctant Entrepreneur - Episode 2
Entrepreneurs are often celebrated as risk-takers, but what if some of those risks don’t actually make sense?In Episode 2 of Lessons From a Reluctant Entrepreneur, Mike Konrad looks back at the strange math of entrepreneurship, where founders can risk nearly everything for a return that may be far smaller than the danger they’re taking on.Using the image of a Las Vegas roulette table, Mike explores how business owners often personally guarantee loans, leases, credit cards, vendor accounts, payroll, and sometimes even their homes, all in pursuit of a reward that may not justify the risk.This episode is about the difference between courage and recklessness, confidence and ego, opportunity and illusion. It’s a reminder that not every risk is noble, not every gamble is strategic, and not every entrepreneurial bet deserves to be made.Based on Mike Konrad’s book, The Reluctant Entrepreneur: Anatomy of a Business Startup, From Uncertainty to Unstoppable.Episode 2: Risk Versus Reward#Entrepreneurship #BusinessLessons #StartupLessons #FounderJourney #SmallBusiness #RiskVersusReward #TheReluctantEntrepreneur
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The Business of Betting on Yourself: Jennie Blackwood on Confidence Through Action
Have you ever looked at someone else’s success and thought, “I could do that,” only to immediately follow it with, “But not yet. I’m not ready. I don’t know enough. I need a better plan.”That space between knowing you’re capable of more and actually taking the leap is where so many reluctant entrepreneurs live. It’s not always a lack of talent. It’s often perfectionism, fear, overthinking, or waiting for confidence to show up before taking action.My guest today, Jennie Blackwood, understands that space well.Jennie walked away from a demanding career in marketing and PR and began building businesses on her own terms. Since then, she’s built multiple six-figure businesses across several different ventures, including a boutique photobooth company, a custom laser engraving brand, real estate, and a charcuterie business that eventually became the foundation for her Cart-to-Cashflow coaching program.Today, Jennie helps women turn ideas into income, not by waiting until everything is perfect, but by building confidence through action. She also hosts the podcast Girl, Why Not You?, where she speaks to women who know they’re meant for more and are ready to create a business and life that actually fits them.In this episode, we’ll talk about Jennie’s own entrepreneurial journey, the moments of reinvention that shaped her, and why so many capable people stay stuck at the starting line. We’ll also talk about perfectionism, confidence, taking imperfect action, and what it really means to build a business and life on your own terms.Jennie's Website:https://www.jennieblackwood.comJennie's Podcast:https://www.youtube.com/@girlwhynotyou
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The Numbers Don't Lie: Max Emma on Bankruptcy, Bookkeeping, and Building a Franchise
A lot of entrepreneurs dream about success. They dream about freedom, control, growth, income, and building something they can call their own. But very few dream about the part where the business fails. Very few dream about bankruptcy. Very few dream about rebuilding from the wreckage of a company they once believed would define their future.My guest today has lived that story.Max Emma is a Certified Franchise Executive, franchisor, franchise consultant, and co-founder of BooXkeeping. His journey began with immigrating to the United States from the former Soviet Union. From there, he built a career in corporate accounting and finance, eventually left that world behind, built a family-run landscape maintenance business, and then experienced the kind of business failure that leaves a mark.But bankruptcy wasn’t the end of Max’s story. In many ways, it became the beginning of a much more informed one.That experience gave him a front-row seat to one of the most important lessons in business: if you don’t understand your numbers, your business may be telling you something critical, and you may not hear it until it’s too late.Max later co-founded BooXkeeping, a bookkeeping business that grew into a franchise. Today, he also helps aspiring entrepreneurs evaluate franchise opportunities and better understand whether franchise ownership is the right path for them.So this episode fits perfectly into our normal two-part format. In the first segment, we’ll talk about Max’s entrepreneurial journey: immigrating to America, leaving corporate life, building a business, losing a business, rebuilding a business, and most importantly, what he learned from that experience.In the second segment, we’ll talk about franchising, bookkeeping, financial clarity, and how entrepreneurs can decide whether buying a franchise is the right path for them.BooXkeepinghttps://www.booxkeepingfranchise.com
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126
The Business of Giving a Damn: Justin Ricklefs on Purpose, Culture, and Entrepreneurship
A lot of entrepreneurs leave corporate life because they’re chasing freedom. Some are chasing money. Some are chasing control. But for many entrepreneurs, the real story is more complicated. They leave because something inside them says, “There has to be another way to work, lead, build, and live.”Today’s guest, Justin Ricklefs, knows that tension well. Justin spent years in the front office of the Kansas City Chiefs, building relationships, partnerships, and revenue inside one of the most recognized sports organizations in the country. But eventually, he stepped away from that familiar world and took his first swing at entrepreneurship. It didn’t go the way he hoped. In fact, Justin describes that season as painful, humbling, and filled with lessons.But the story didn’t end there.Justin eventually returned to Kansas City, went back to familiar ground, and then made the leap again. This time, he launched what became Guild Collective, a human-first brand consultancy focused on helping companies tell better stories, build healthier cultures, and close the gap between what they say they believe and how they actually operate.He’s also the author of Give a Damn: The Catalyst for Caring Companies, a book built around a simple but powerful idea: care can be a competitive advantage.In this episode, we’ll talk about leaving comfort behind, what failure teaches us when we’re willing to look at it honestly, why storytelling matters in business, and how curiosity, compassion, clarity, and consistency can shape not only a better company, but a better entrepreneur.Guild Collective:https://guildcollective.comJustin's Book:Give a DamnTHE CATALYST FOR CARING COMPANIEShttps://a.co/d/03XF7DRh
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125
From Business Operator to Business Multiplier: Tom DuFore's Franchise Strategy
Most business owners dream of growth. But growth can become a trap. More locations, more employees, more customers, more complexity. Before long, the business that was supposed to create freedom can start consuming every available hour. So the real question is not just, “How do I grow?” It is, “How do I grow without building a business that depends entirely on me?”My guest today is Dr. Tom DuFore, founder and CEO of Big Sky Franchise Team. Tom has spent more than two decades helping business owners think beyond the single-location, owner-dependent model and explore whether franchising could be a path to smarter, more scalable growth.Through Big Sky Franchise Team, Tom and his team help entrepreneurs determine whether their business is truly franchiseable, how to build the systems needed to replicate success, and how to avoid the common mistakes that can turn growth into chaos.He is also the host of Multiply Your Success, a podcast focused on helping growth-minded entrepreneurs, investors, and franchise companies learn from the misses, makes, and multipliers of business success.Today, we are going to talk about Tom’s own entrepreneurial journey, what he has learned from helping hundreds of companies expand, why franchising is often misunderstood, and what business owners should think about before trying to multiply what they have built.Big Sky Franchise Teamhttps://bigskyfranchiseteam.com
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124
Lessons From a Reluctant Entrepreneur - The Myth of Being Your Own Boss - Episode 1
I’m launching a new series from The Reluctant Entrepreneur Podcast called Lessons From a Reluctant Entrepreneur.This series is based on stories and lessons from my book, The Reluctant Entrepreneur: Anatomy of a Business Startup, From Uncertainty to Unstoppable.Episode 1 is titled The Myth of Being Your Own Boss.People often say, “It must be great being your own boss.” And I get it. From the outside, entrepreneurship can look like freedom. No boss. No time clock. No one approving your vacation. No one telling you what to do. But once you start a business, you quickly learn the truth.You don’t eliminate bosses. You multiply them. Customers, employees, vendors, banks, landlords, tax collectors, regulations, the economy, and cash flow all get a vote. And somehow, every problem eventually finds its way back to your desk.That’s the reality of entrepreneurship, and that’s what this series is about.Lessons From a Reluctant Entrepreneur isn’t about business theory or motivational slogans. It’s about the real entrepreneurial journey. The uncertainty, mistakes, fear, ego, resilience, decisions, failures, lessons, and occasional moments of clarity that shape the people who build businesses.In this first episode, I talk about the myth of being your own boss and why the real reward of entrepreneurship isn’t freedom from responsibility. It’s growth through responsibility.
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123
Coaching the Coaches: Adam Roach on Clarity, Confidence, and Building a Real Business
Some entrepreneurs build one business and stay in that lane forever. My Guest today is not one of those entrepreneurs.His journey started on the tennis court, eventually led to building a tennis business in Beverly Hills, and later moved through real estate, franchise ownership, recruiting technology, and now coaching coaches.Along the way, he built businesses, led teams, helped support hundreds of real estate agents, created tools that impacted recruiting across North America, and learned that entrepreneurship is rarely a straight line.It’s a series of transitions. Some planned. Some unexpected. Some exciting. Some painful. And each one teaches you something, if you’re willing to pay attention.My guest today is Adam Roach, Founder and CEO of I Love Coaching Co., a company built to help coaches of all types turn their experience, knowledge, and expertise into a real business. Not just athletic coaches, but business coaches, life coaches, leadership coaches, consultants, advisors, and other experts who know they can help people but may not yet have the structure, clarity, or confidence to turn that knowledge into a sustainable business.Adam’s own entrepreneurial path gives him a unique perspective on that work. He was a collegiate tennis player, launched his first business in his twenties, built a successful tennis club in Beverly Hills, moved into real estate, operated Keller Williams franchises, built recruiting technology, and eventually created I Love Coaching Co.We’re going to break this conversation into two segments. In the first segment, we’ll talk about Adam’s entrepreneurial journey, the highs, the lows, the reinventions, and everything in between. In the second segment, we’ll dig into his area of expertise: helping coaches and experts build businesses with clarity, conviction, and a model that actually works.I Love Coaching Co.https://ilovecoachingco.com
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122
The Business That Runs Without You: Alane Boyd on Automation, Exits, & Finding Purpose After Success
What happens when you finally build the business you dreamed of, grow it, sell it, and then discover that freedom doesn’t feel quite the way you expected?My guest today is Alane Boyd. She’s a serial entrepreneur, growth strategist, keynote speaker, AI and automation expert, and co-founder and CEO of Biggest Goal. She’s built and led multiple SaaS companies, grown a tech company into an 8-figure business, and successfully exited two companies. On paper, that sounds like the entrepreneurial dream. But as we’ll talk about today, the dream has a second side. After one of those exits, Alane experienced the silence that can come after years of constant motion. The business was gone, her identity tied to the business had changed, and the next chapter wasn’t immediately obvious.Alane now helps business owners tackle their biggest operational challenges through systems, automation, AI, and workflow design. She also co-hosts the podcast Automate Your Agency, where she and Micah Johnson help founders systemize and automate their businesses so they can scale more efficiently without being trapped in the day-to-day grind.So today, we’ll break this conversation into two segments. In the first segment, we’ll talk about Alane’s entrepreneurial journey, the wins, the stress, the burnout, the exits, and what success really felt like once she got there. In the second segment, we’ll shift into her area of expertise: AI, automation, workflow design, and how entrepreneurs can build companies that don’t depend on them being in the middle of every task, every decision, and every emergency.Biggest Goal:https://www.biggestgoal.aiAutomate Your Agency Podcast:https://www.youtube.com/@BiggestGoalAI
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121
The Strength Within You: Jay Setchell on Resilience, Responsibility, and Never Giving Up
What do you do when life gives you every reason to stop, but something inside you refuses to quit?My guest today is Jay Setchell, a Marine Corps veteran, serial entrepreneur, inventor, author, and the voice behind Never Quit Trying. Jay’s life story is not theoretical inspiration. It is lived experience.He grew up on a working farm, served in the Marine Corps, survived multiple near-death experiences, and has endured more than seventy surgeries. His book, The Strength Within You: It’s Always Too Soon to Quit, explores the power of mindset, preparation, faith, resilience, and personal responsibility in the face of overwhelming adversity. But this conversation is not just about survival. It is about what we do after the setback, after the accident, after the diagnosis, after the business failure, after life changes the plan. For entrepreneurs, Jay’s message is especially relevant because building a business often requires the same thing rebuilding a life requires: discipline, ownership, courage, and the willingness to keep going when motivation is gone.Jay's Website:Never Quit Tryinghttps://neverquittrying.com
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120
From Filmmaker to Al Founder: Jason Sherman on Reinvention and Resilience
Most entrepreneurs do not fail because they lack ideas. They fail because they fall in love with the idea before they prove there’s a market, a customer, and a path to revenue.My guest today is Jason Sherman, and he has spent much of his career helping founders avoid exactly that trap.Jason is a technology entrepreneur, author, filmmaker, startup advisor, and AI founder. He is the author of Strap on Your Boots, a practical startup guide built around the lessons founders need most: validating ideas, understanding target markets, building MVPs, making data-driven decisions, and turning a concept into a real business.But Jason’s story is not just about startups. It is about reinvention. He has worked as a filmmaker, journalist, author, podcaster, teacher, software developer, and entrepreneur. Today, he is also connected to the world of artificial intelligence through Vengo AI as their co-founder & CEO, where the focus is helping businesses use AI to engage customers, search company knowledge, and create more effective sales conversations.In this episode, we will talk about Jason’s own entrepreneurial journey, the mistakes he sees founders make again and again, how storytelling shapes business success, and how entrepreneurs can use AI without losing sight of the human problem they are trying to solve.VENGO AIhttps://vengoai.comSPINNRhttps://spinnr.appStrap on Your Bootshttps://tinyurl.com/bdh3s79zJASON SHERMAN's Websitehttps://jasonsherman.org
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When Hard Work Stops Working: Marcia Riner on Profit, Focus, and Execution
What if your business does not have a growth problem? What if it has an execution problem?Many entrepreneurs are doing everything they were told to do. They are posting content, networking, appearing on podcasts, refining their offers, working long hours, and chasing the next opportunity. But despite all that activity, the business still feels stuck. Revenue is inconsistent, profit is thinner than expected, and the founder remains at the center of every important decision. Sound familiar?My guest today, Marcia Riner, helps business owners address that exact problem.Marcia is a Business Growth Strategist, Profitability Expert, CEO of Infinite Profit®, and host of the Profit With A Plan podcast. Her work focuses on helping established business owners connect strategy, marketing, revenue, and execution so growth becomes measurable and sustainable. She speaks about stalled growth, the gap between visibility and revenue, and why great strategies often fail because they are never fully implemented. Today we’ll talk about the difference between being busy and being profitable, why founders often become the bottleneck in their own companies, and how entrepreneurs can move from ideas and effort to execution and results.Infinite Profit website:https://infinite-profit.comMarcia Riner's Websitehttps://marciariner.comProfit with a Plan Podcast:https://www.youtube.com/@ProfitWithAPlan
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118
The Human Touch in Travel: Building a Travel Business in the Age of Online Booking With Ali Raymer
What if the thing you love doing for others becomes the business that changes your life?Today’s guest is Ali Raymer, founder and lead travel advisor at Peace & Pearl Travel Co. Ali began her career as a school teacher. Her early passion for travel grew as she began taking students and parents on educational trips overseas. That passion eventually became a profession, and then a business. Today, Ali helps clients plan everything from honeymoons and European adventures to family vacations, river cruises, business trips, and group travel. Her company’s website describes a high-touch approach where the client brings the dream, and Ali and her team handle the details, logistics, local partners, changes, and surprises that inevitably come with travel. Ali’s story is especially interesting because the travel industry has changed dramatically. Online booking platforms, social media, AI, and endless travel content have made information easier to find, but they have also made decisions more overwhelming. Ali has built a business around the idea that expertise, trust, and personal service still matter.We’ll talk about her move from teaching into entrepreneurship, how she built and scaled her business, how she managed through uncertainty, what it takes to create a high-touch client experience, and why the future of travel may be more human, not less.Peace & Pearl Travel Co.https://www.peaceandpearltravel.com
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117
Before You Build the Business: Dennis Dowdell on Becoming the Person Success Requires
Most people think success in business starts with credentials, experience, or a perfectly polished résumé. But sometimes, it starts with none of those things.My guest today, Dennis Dowdell, did not begin his journey as the obvious business-success candidate. His own website describes his path as beginning behind the wheel of a school bus before he went on to develop the skills, discipline, and leadership ability to help build a worldwide team of more than 250,000 people. That kind of transformation does not happen by accident. It happens when someone decides that where they start does not have to determine where they finish.Today, Dennis is the founder of Maximize You, where his message is that people can start where they are and develop a plan to maximize their potential, regardless of age, background, or even ability.In this conversation, we’ll talk about Dennis’ unlikely journey, the lessons he learned about leadership and personal growth, and why building yourself may be the most important step before building a business, a team, or a future you can be proud of.Maximize Youhttps://maximizeyou.com
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116
When the Founder Is Still the Sales Department. Sean Shannon on Building a Business That Can Sell Without You
Many entrepreneurs start their companies by doing what needs to be done. They sell, they manage, they solve problems, they chase opportunities, and they keep the business moving forward. But at some point, that same effort can become the obstacle.If the founder is still the company’s best salesperson, if every important customer relationship depends on one person, or if revenue depends more on hustle than process, the business may be growing, but it may not yet be scalable.Today’s guest is Sean Shannon, founder of Strategic Growth Design. Sean brings more than three decades of sales leadership experience to his work with small and medium-sized businesses, helping them build sales systems, improve messaging, develop stronger pipelines, and create more predictable revenue growth.His background includes leadership roles in local broadcasting, where he helped businesses think beyond advertising and focus on sales and marketing strategies that actually produced results. Sean’s work centers on a question every entrepreneur eventually has to face: can this business grow without depending on the founder to personally drive every sale?Sean's Company:https://strategicgrowthdesign.com
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115
The Fall of Enron: When Smart People Built a Stupid Lie
Enron wasn’t just another failed company. It became a symbol.Once celebrated as one of America’s most innovative businesses, Enron had the Wall Street praise, the soaring stock price, the brilliant executives, and the confidence of investors, employees, analysts, and the media. It was supposed to represent the future of business.Then the story collapsed.Behind the image of innovation was a company built on hidden debt, aggressive accounting, conflicted partnerships, market manipulation, and a culture that rewarded arrogance over accountability. When the truth finally came out, Enron was bankrupt, employees lost jobs and retirement savings, shareholders lost billions, and one of the world’s most respected accounting firms was destroyed.But Enron’s damage didn’t stop with investors. Its manipulation of energy markets helped hurt ordinary people too, including Californians who lived through rolling blackouts, skyrocketing prices, and uncertainty over something as basic as keeping the lights on.In this episode of Reluctant Lessons, we look at how smart people built a stupid lie, why so many people wanted to believe it, and what entrepreneurs, executives, and business leaders can learn from one of the most infamous corporate failures in history.Because Enron didn’t fail from a lack of intelligence. It failed from a lack of truth.
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114
Jonathan Maharaj on Helping Entrepreneurs Make Better Financial Decisions
Let me start with this…What do you do when you have the credentials, the experience, and the drive…but nobody will give you a shot?Today’s guest lived that reality.After moving to a new country, Jonathan Maharaj faced rejection after rejection, despite having the qualifications to succeed. But instead of backing off, he built something on the side… quietly, consistently… for years. That side effort eventually became a global advisory business.Jonathan is an award-winning CPA, founder, and financial strategist who helps businesses make smarter decisions and build sustainable growth.In the first half of the show, we’ll talk about his journey… from starting over in a new country to building a business rooted in trust.In the second half, we’ll dive into what most entrepreneurs get wrong about money, growth, and decision-making.Jonathon's Website:https://jonathanmaharaj.comAurora Financials:https://aurorafinancials.com
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113
Reluctant Lessons - Boeing’s Descent: Culture, Crashes, and Consequences
Boeing was once one of the most trusted names in aviation. Pilots respected it. Airlines depended on it. Passengers felt safe flying on it. The company’s reputation was so strong that a popular saying captured that confidence perfectly: “If it ain’t Boeing, I ain’t going.”But over time, Boeing’s culture began to change. After its 1997 merger with McDonnell Douglas, many believe the company shifted from an engineering-first mindset to one increasingly focused on financial performance, stock price, cost control, and shareholder value. The consequences would be devastating.In this episode of Reluctant Lessons, we examine how one of America’s most respected industrial companies became a cautionary tale about culture, trust, safety, and leadership. We’ll look at the 737 MAX disasters, Boeing’s stock decline, high-profile quality failures, certification delays, and the deeper business lesson behind it all: when a company forgets what made it great, the damage can be far greater than anyone imagined.
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112
Buying the Business, Rebuilding the Culture: Chad Bauer on Transforming a Legacy Agency
Buying an established business sounds like a shortcut. The customers are already there. The name is already known. The history is already written.But that may be exactly the problem.Because when Chad Bauer took over SR&B Advertising, he was not starting with a blank page. He was stepping into decades of habits, expectations, relationships, and assumptions. His challenge was not simply to keep the business alive. It was to decide what deserved to be preserved, what needed to be rebuilt, and whether he had the courage to change a company that already had a past.My guest today, Chad Bauer, is President and Owner of SR&B Advertising, a Baltimore-area advertising agency with more than 60 years of history. Chad’s story is not the typical founder story of launching something from nothing. His journey involved stepping into an established business, buying it, and then facing the much harder question: how do you honor what came before while building what comes next?Chad grew up around the advertising business, learning from his father inside one of Baltimore’s long-standing firms. But taking over a legacy company is not the same as inheriting a finished playbook. It meant challenging old assumptions, rebuilding culture, creating systems, and moving the agency from tradition into a more nimble, growth-focused future.What makes Chad’s story especially interesting is that SR&B has grown through referrals, not a traditional outside sales team. That suggests something deeper than marketing tactics. It suggests trust, relationships, delivery, and a company culture strong enough to make clients want to tell others.Today, we’ll talk about what it really takes to buy and transform a legacy business, the mistakes founders make when they confuse tradition with strategy, and why an honest story may be more powerful than a polished success case.SR&B Advertisinghttps://www.srbadv.com
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111
When the Founder Is Still the Sales Department. Building a Business That Can Sell Without You
Many entrepreneurs start their companies by doing what needs to be done. They sell, they manage, they solve problems, they chase opportunities, and they keep the business moving forward. But at some point, that same effort can become the obstacle.If the founder is still the company’s best salesperson, if every important customer relationship depends on one person, or if revenue depends more on hustle than process, the business may be growing, but it may not yet be scalable.Today’s guest is Sean Shannon, founder of Strategic Growth Design. Sean brings more than three decades of sales leadership experience to his work with small and medium-sized businesses, helping them build sales systems, improve messaging, develop stronger pipelines, and create more predictable revenue growth.His background includes leadership roles in local broadcasting, where he helped businesses think beyond advertising and focus on sales and marketing strategies that actually produced results. Sean’s work centers on a question every entrepreneur eventually has to face: can this business grow without depending on the founder to personally drive every sale?Sean's Company:https://strategicgrowthdesign.com
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110
The Profit You Already Earned: Doug Brown on Finding Hidden Money in Founder-Led Companies
A lot of founders believe the answer to every business problem is more revenue.More leads.More salespeople.More marketing.More activity.But what if the problem is not that your company needs more revenue?What if the problem is that the revenue you already have is leaking out of the business before it ever turns into profit, cash flow, or enterprise value?Today’s guest is Doug C. Brown, founder of CEO Sales Strategies. Doug works with founder-led companies to uncover hidden profit already inside the business by identifying revenue and margin leaks that quietly impact cash flow, scalability, and enterprise value. And today, we are going to break this conversation into two segments.In the first segment, we will get to know Doug’s entrepreneurial journey. We will talk about the highs, the lows, and everything in between. How he got started, what he learned along the way, the mistakes that shaped him, and the lessons that helped him become the advisor and entrepreneur he is today.Then, in the second segment, we will shift into Doug’s specific area of expertise: helping founder-led businesses find the money that is already hiding inside the company. We will talk about where profit leaks occur, why more revenue does not always mean more value, how to improve EBITDA without simply adding more leads or more headcount, and what investors and buyers actually look for when evaluating the financial performance of a business.This is an important conversation for any entrepreneur, because most founders know how to work harder. The harder question is whether working harder is actually improving the business.So today, we are going to talk about growth, profit, cash flow, enterprise value, and the blind spots that can keep even successful founders from seeing what is really happening inside their companies.CEO Sales Strategieshttps://ceosalesstrategies.com
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109
YOUR BUSINESS IS YOUR STORY: TURNING FOUNDER IDENTITY INTO GROWTH AUDIENCE - DAN GRECH
Most founders think they have a marketing problem. They think they need a better website, a better pitch, a better sales funnel, a better tagline, or maybe just a louder way to get attention. But very often, the real problem is not marketing.The real problem is that the founder has lost the thread of their own story. They built the business. They lived the struggle. They made the pivots, took the risks, learned the lessons, and survived the moments when everything could have fallen apart. But somewhere along the way, the story became harder to tell. The business changed. The customer changed. The founder changed. And the message that once worked no longer fits.My guest today is Dan Grech, founder of Your Business Is Your Story, or YBYS. Dan has built a career at the intersection of journalism, marketing, teaching, and entrepreneurship. He spent years as a journalist before moving into startups, growth, and small business education. That background gives him a unique lens. Journalists are trained to find the real story. Entrepreneurs are forced to live it. Dan helps founders connect those two worlds by showing them that their business story is not just something they tell after the strategy is done. In many ways, the story is the strategy.In this episode, we’ll talk about Dan’s own entrepreneurial journey, how a journalist becomes a founder, why so many businesses outgrow their original message, and how founders can use story not as decoration, but as a tool for clarity, alignment, and growth.Dan's Website:https://ybys.com
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108
From MTV VJ to Music Education Founder: Andrew Ingkavet on Building Through Creativity
What if learning music did not begin with pressure, perfection, or reading notes on a page?What if it began with color, confidence, play, and the belief that every child has creative potential waiting to be unlocked?Today, I’m joined by Andrew Ingkavet, founder of the Musicolor Method, author of Superpowers Through Music, and someone whose career has moved through music, media, education, design, composition, and entrepreneurship.Andrew’s path is not a straight line. He went from being an MTV-Asia VJ to becoming an award-winning composer, educator, and founder of a music education system designed to help young learners, including neurodivergent children, connect with music in a more intuitive way.At the center of his work is a simple but powerful idea: music is not just about learning songs. It can build confidence, creativity, focus, and resilience.In this episode, we’ll talk about Andrew’s entrepreneurial journey, the experiences that shaped him, the challenges of turning a teaching method into a business, and why music may be one of the most overlooked tools for helping children discover what they are capable of. Musicolor Methodhttps://musicolormethod.comAndrew Ingkavethttps://andrewingkavet.com
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107
The Fall of Theranos: Big Promises, Bigger Lies
Theranos promised to revolutionize healthcare.The company claimed it could perform a wide range of blood tests using just a few drops of blood from a finger prick. No large needles. No multiple vials. No long waits. It was a powerful idea, and people wanted to believe it.Hundreds of millions of dollars were invested. The company was valued in the billions. Elizabeth Holmes became a Silicon Valley icon, appeared on major stages, attracted glowing press coverage, and surrounded Theranos with powerful supporters, including high-profile investors and board members such as Henry Kissinger and George Shultz.Then it all collapsed.The company disappeared, investors lost hundreds of millions of dollars, patients were put at risk, and Holmes and former Theranos president Sunny Balwani were sentenced to prison.In this episode of Reluctant Lessons, we look beyond the headlines and examine the deeper business failure behind Theranos. This is not simply a story about fraud. It is a lesson in what happens when vision outruns verification, when credibility replaces proof, and when the story becomes bigger than the truth.
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106
Fueling Growth Without Outside Capital - Eliot Vancil on Discipline, Leadership, and Letting Go
Most entrepreneurs dream about building a business that grows. But growth creates its own problems. More customers, more employees, more complexity, and eventually, a very uncomfortable question: is the business really scaling, or am I simply working harder?Today, I’m joined by Eliot Vancil, CEO of Fuel Logic, a nationwide mobile fuel delivery company serving commercial customers across all 48 states. Fuel Logic delivers diesel, gasoline, off-road diesel, DEF, and generator fuel directly to fleets, job sites, remote equipment, and other commercial operations.But Eliot’s story did not begin in fuel. Before Fuel Logic, he spent two decades building and exiting companies in the technology and IT services space. His entrepreneurial journey includes many of the challenges founders eventually face: doing too much himself, making leadership mistakes, building teams, rebuilding teams, and making the difficult shift from operator to CEO.We’ll talk about why he entered a business many people might overlook, how he built Fuel Logic without outside capital, why he refuses to compete only on price, and what it takes to build a company that does not depend entirely on the founder.Fuel Logichttps://www.fuellogic.net
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105
Steady Growth in a Chaotic Business - How Ari Pirutinsky Built an Agency Around Process & Boundaries
What if the secret to scaling a business is not answering faster, working later, or being available every moment of the day?My guest today, Ari Pirutinsky, has built his career in a field where urgency is everywhere: paid media, client results, attribution, data, revenue, and growth. He is the founder and CEO of Steady Growth Partners, a firm focused on sustainable growth through paid search, paid social, performance creative, and better attribution systems.But what makes Ari especially interesting is not just that he understands growth. It is that he has built his business around the idea that growth should be steady, intentional, and sustainable, not chaotic, frantic, or all-consuming.He has helped scale an agency from two people to nearly seventy, worked with demanding B2B clients, and developed a clear philosophy around client trust, proactive communication, and building cultures where mistakes become learning opportunities rather than reasons for fear.And through all of that, Ari has been intentional about protecting the things that matter most: family, faith, and boundaries.So today, we are going to talk about growth, but not the reckless kind. We’re going to talk about scaling a business without losing yourself in the process.Steady Growth Partnershttps://www.trysteadygrowth.com
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ABOUT THIS SHOW
I’m your host, Mike Konrad, the author of The Reluctant Entrepreneur - Anatomy of a Business Start-Up - From Uncertainty to Unstoppable, available on Amazon as a paperback, e-book, and an audible book, and I’m excited to share real stories that reveal the many paths people take to build their own businesses. Whether you stumbled into entrepreneurship or you’ve always known it was your calling, this podcast is for you.Let’s start with what it means to be a reluctant entrepreneur. Many entrepreneurs don’t set out with a grand plan to build a business. Maybe you worked for a company that didn’t value your vision, and one day you thought, “I could do this myself”, that was my story. Or maybe life pushed you in an unexpected direction—losing a job, facing a personal crisis, or discovering a passion that grew into a business. Reluctant entrepreneurs often find themselves starting a business not because they always dreamed of it, but because it was the best
HOSTED BY
Mike Konrad
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