The Retail Tales: Retail AI Podcast

What if the cameras already inside retail stores, warehouses, and corporate offices could tell retailers what's going wrong — right now, not tomorrow? That's the core question, our host, Saurabh explores in this episode with Joe White, CEO of Everseen, one of the world's leading vision AI companies working with some of the largest global retailers.Joe brings over 30 years of enterprise technology leadership and he pulls no punches on the real state of retail operations. You'll walk away understanding why most retail video data has historically been "unstructured, unanalyzed, and under-utilised," what it actually takes to deploy vision AI across a 2,000-store estate, and why the standard for success isn't perfection — it's directional accuracy.Joe makes the case that every wave of retail technology has been solving the same problem: closing the gap between how a retail operation should run and how it actually runs in reality. Vision AI, he argues, is the most powerful tool yet for doing exactly that.This one is for retail technology leaders, loss prevention executives, operations directors, and anyone who wants to understand where vision AI is genuinely delivering value today — and where the hard questions still remain.Chapters00:00 Introduction to AI in Retail Environments01:38 From Retrospective to Real-Time Visual Data Analysis03:06 Joe's Journey into Vision AI and Retail Leadership06:23 Milestones in the Evolution of Computer Vision13:06 Key Inflection Points Transforming Vision AI in Retail16:24 Retail Challenges Addressed by Vision AI20:38 Common Skepticisms & Misconceptions about Vision AI24:11 Proven ROI and Impact of Vision AI Solutions24:58 Future Trends: Autonomous Stores and Multimodal AI31:19 Advice for Retail Leaders Embarking on AI Journeys36:35 Key Takeaways and Final ThoughtsFor more such content, go to www.retailtales.ai or listen to it on Spotify | Apple Podcasts | YouTube | iHeartRadio.DISCLAIMER: The information presented in this podcast episode is intended for general informational purposes only. By accessing and listening to this episode, you acknowledge that none of the information provided herein should be construed as advice from The Retail Tales, its individual author(s), hosts, or guests. It is not intended to replace independent research on any subject matter. Any mention of specific products or entities does not imply an endorsement or recommendation by The Retail Tales. The opinions expressed by guests are their own, and their appearance on the program does not constitute an endorsement by The Retail Tales or any associated entity. The host may have taken creative liberties to make the stories and experiences more appealing to the listeners.The Retail Tales waives all liability or responsibility for any direct, indirect, incidental, special, consequential, or other damages that may result from an individual's use of, reference to, or reliance on this podcast or the information it contains.

In this episode, Saurabh opens with a story about an that will feel familiar to many retail leaders — a senior executive who is exhausted. Not from the meeting, but from the AI use case treadmill. Two years. Dozens of pilots. A growing backlog. And a P&L that barely moved!That conversation became the lens for this episode's central argument: retailers are asking the wrong question about AI.The AI Use Case ProblemMost organizations approach AI the same way they've approached every tech wave — identify a pain point in an existing process and ask "can AI help here?" It feels logical, but it has a fundamental flaw: it assumes the underlying process is worth optimizing. When you bolt AI onto a workflow designed for manual execution, you make a flawed thing slightly better. The ROI fragments. Nothing feels transformational.The Better QuestionInstead of "how can AI help with this process?" — ask: If I were designing this function from scratch today, knowing that AI can plan, reason, act, and learn autonomously — what would I actually build?That single reframe changes EVERYTHING.Listen now on your favorite podcast platform: Spotify | Apple Podcasts | YouTube | iHeartRadioConnect with The Retail TalesWebsite: www.retailtales.aiLinkedIn: @retailaitalesInstagram: @the.retail.talesX: @theretailtalesDISCLAIMER: The information presented in this podcast episode is intended for general informational purposes only. By accessing and listening to this episode, you acknowledge that none of the information provided herein should be construed as advice from The Retail Tales, its individual author(s), hosts, or guests. It is not intended to replace independent research on any subject matter. Any mention of specific products or entities does not imply an endorsement or recommendation by The Retail Tales. The opinions expressed by guests are their own, and their appearance on the program does not constitute an endorsement by The Retail Tales or any associated entity. The host may have taken creative liberties to make the stories and experiences more appealing to the listeners.The Retail Tales waives all liability or responsibility for any direct, indirect, incidental, special, consequential, or other damages that may result from an individual's use of, reference to, or reliance on this podcast or the information it contains.

In this episode of The Retail Tales, host Saurabh reflects on his experiences at two major industry events of 2026, Consumer Electronic Show (#CES) and National Retail Federation (#NRF). He emphasizes that CES showcases the future of technology, presenting it as a signal of where the industry is headed, while NRF focuses on the practical implications of these technologies in real-world retail operations. Saurabh discusses the shift from AI as a mere capability to AI as an integral infrastructure, stressing the importance of orchestration over mere connectivity in retail systems. He also notes the emergence of agentic systems that can autonomously manage complex tasks, thereby redefining the roles of human workers in retail organizations. As the conversation progresses, Saurabh focuses on the concept of agentic commerce, which represents a significant evolution in how commerce operates, moving from human-driven processes to intelligent agents acting on behalf of consumers. He highlights the importance of the Universal Commerce Protocol (UCP) introduced by Google, which aims to standardize communication between merchants and agents, facilitating a new era of agent-driven commerce. The episode concludes with key takeaways for retail leaders, emphasizing the need for a strategic approach to AI adoption, the importance of organizational structures, and the critical role of leadership alignment in navigating the future of retail. Key Takeaways:AI is moving from a capability to an infrastructureOrchestration is the future of retail systems, not just connectivityAgentic systems will redefine human roles in retail organizationsRetail leaders must focus on how to adopt AI, not if they shouldUCP will standardize agent-driven commerce Chapters:00:00 | Introduction and New Year Reflections01:51 | CES: The Future of Technology in Retail22:45 | NRF: Real-World Applications and Challenges39:08 | Key Takeaways and Future Directions for Retail Leaders Listen now on your favorite podcast platform: Spotify | Apple Podcasts | YouTube | iHeartRadio DISCLAIMER: The information presented in this podcast episode is intended for general informational purposes only. By accessing and listening to this episode, you acknowledge that none of the information provided herein should be construed as advice from The Retail Tales, its individual author(s), hosts, or guests. It is not intended to replace independent research on any subject matter. Any mention of specific products or entities does not imply an endorsement or recommendation by The Retail Tales. The opinions expressed by guests are their own, and their appearance on the program does not constitute an endorsement by The Retail Tales or any associated entity. The host may have taken creative liberties to make the stories and experiences more appealing to the listeners. The Retail Tales waives all liability or responsibility for any direct, indirect, incidental, special, consequential, or other damages that may result from an individual's use of, reference to, or reliance on this podcast or the information it contains.

Scaling AI in retail is not about experimentation anymore. It is about execution.In this episode of The Retail Tales, host Saurabh sits down with Aaron Berg, Vice President of Digital Transformation at Walmart, for a candid conversation on what it truly takes to move AI from pilots to enterprise-scale impact inside one of the world’s most complex retail organizations.Drawing from Aaron’s journey across finance, corporate development, operations, and digital transformation, the discussion goes deep into how Walmart approaches AI as a long-term capability rather than a series of disconnected experiments. Together, they explore:How AI moved from experimentation to strategic priority at WalmartWhy many retail AI initiatives stall in “pilot purgatory” and never scaleThe often-overlooked hidden costs of AI across data, governance, adoption, and change managementWhere AI is creating the most meaningful impact across the retail value chainHow leaders should think about build vs buy decisions for AI capabilitiesThe balance between ambition, responsibility, and human judgment in AI adoptionThe episode concludes with a fast-paced Lightning Round, offering Aaron’s unfiltered perspectives on AI myths, unpopular opinions, capital allocation, and what success in retail AI should look like.This conversation is essential listening for retail leaders, technology executives, and AI practitioners who are serious about moving beyond pilots and building AI that scales.Listen now on ⁠Spotify⁠ or ⁠Apple Podcasts⁠. DISCLAIMER: The information presented in thispodcast episode is intended for general informational purposes only. By accessing and listening to this episode, you acknowledge that none of the information provided herein should be construed as advice from The Retail Tales, its individual author(s), hosts, or guests. It is not intended toreplace independent research on any subject matter. Any mention of specific products or entities does not imply an endorsement or recommendation by The Retail Tales. The opinions expressed by guests are their own, and their appearance on the program does not constitute an endorsement by The Retail Tales or any associated entity. The host may have taken creative liberties to make the stories and experiences more appealing to the listeners. The Retail Tales waives all liability or responsibility for any direct, indirect, incidental, special, consequential, or other damages that may result from an individual's use of, reference to, or reliance on this podcast or the information it contains.

Holiday 2025 is here — and consumers are rewriting the rules. In this episode of The Retail Tales, our host Saurabh Vijayvergia is joined by Brian McCarthy, Partner at Deloitte Consulting and co-author of Deloitte’s 2025 Holiday Retail Survey, to unpack the data behind this season’s trends.They explore how AI and value-seeking consumers are reshaping holiday shopping — from cautious optimism and redefined “value” to Gen Z’s digital-first mindset and the emotional power of omnichannel experiences. Brian also shares his perspective on customer empathy, simplification, and what retail leaders should prioritize as they prepare for 2026.Whether you’re a retail executive, technologist, or strategist, this conversation offers data-driven insights on how to blend AI, empathy, and execution for an evolving shopper landscape.Listen now on Spotify or Apple Podcasts.DISCLAIMER: The information presented in this podcast episode is intended for general informational purposes only. By accessing and listening to this episode, you acknowledge that none of the information provided herein should be construed as advice from The Retail Tales, its individual author(s), hosts, or guests. It is not intended to replace independent research on any subject matter. Any mention of specific products or entities does not imply an endorsement or recommendation by The Retail Tales. The opinions expressed by guests are their own, and their appearance on the program does not constitute an endorsement by The Retail Tales or any associated entity. The host may have taken creative liberties to make the stories and experiences more appealing to the listeners. The Retail Tales waives all liability or responsibility for any direct, indirect, incidental, special, consequential, or other damages that may result from an individual's use of, reference to, or reliance on this podcast or the information it contains.

In this unpopular opinion episode of The Retail Tales, host Saurabh Vijayvergia takes on one of retail’s most overused mantras — “start small, show quick wins.”Through a powerful retail story and a pragmatic framework, Saurabh explains why the obsession with quick wins often distracts organizations from their true goal: building scalable, ROI-driven AI capability that compounds over time. He argues that it’s not speed that defines success — it’s direction.In this episode, you’ll learn how to:Define a bold AI North Star that anchors every initiative in business value.Use the RAD Scorecard (Retail AI Decision Scorecard) — a 5-factor framework for making confident, ROI-backed AI investment decisions.Replace scattered pilots with a connected roadmap that compounds strategic advantage.Because quick wins may prove a point — but bold North Stars move the enterprise forward.If you are a retail leader starting on your AI journey or stuck in "pilot purgatory", this episode is a must listen for you.Listen now on Spotify or Apple Podcasts.DISCLAIMER: The information presented in this podcast episode is intended for general informational purposes only. By accessing and listening to this episode, you acknowledge that none of the information provided herein should be construed as advice from The Retail Tales, its individual author(s), hosts, or guests. It is not intended to replace independent research on any subject matter. Any mention of specific products or entities does not imply an endorsement or recommendation by The Retail Tales. The opinions expressed by guests are their own, and their appearance on the program does not constitute an endorsement by The Retail Tales or any associated entity. The host may have taken creative liberties to make the stories and experiences more appealing to the listeners.The Retail Tales waives all liability or responsibility for any direct, indirect, incidental, special, consequential, or other damages that may result from an individual's use of, reference to, or reliance on this podcast or the information it contains.

In this episode of The Retail Tales, host Saurabh Vijayvergia takes a critical look at MIT's latest report on GenAI - “The State of AI in Business 2025”. The headlines from this report grabbed attention with claims like “95% of GenAI pilots are failing,” and many major outlets repeated it. But what does the report actually say?Saurabh unpacks the findings in detail and explains why the “failure” narrative is misleading. Instead of proving that generative AI is collapsing, the report highlights the challenges companies face moving from pilots to scaled value realization. That is not failure; it is the natural trajectory of disruptive technology adoption.If you are interested in reading the report yourself, download it here. This episode covers:Why the headline and the data tell two very different storiesHow retailers like Walmart, Kroger, and Target are already scaling GenAI in supply chain, pricing, and customer experience areasWhat the report says about buy-vs-build strategies, and why vendor partnerships often deliver better outcomes than custom buildsWhy governance, ROI clarity, and customer focus matter more than experimentationWhat retail executives should prioritize today to avoid being left behind in five years If you are a retail leader, you should know that the report is not spelling doom. And this episodes dives deeper into what this report means for Retail. This report is about clarity, maturity, and evolution. Tune in to separate hype from reality and understand what it means for the future of retail.Listen now on Spotify or Apple Podcasts.DISCLAIMER: The information presented in this podcast episode is intended for general informational purposes only. By accessing and listening to this episode, you acknowledge that none of the information provided herein should be construed as advice from The Retail Tales, its individual author(s), hosts, or guests. It is not intended to replace independent research on any subject matter. Any mention of specific products or entities does not imply an endorsement or recommendation by The Retail Tales. The opinions expressed by guests are their own, and their appearance on the program does not constitute an endorsement by The Retail Tales or any associated entity. The host may have taken creative liberties to make the stories and experiences more appealing to the listeners. The Retail Tales waives all liability or responsibility for any direct, indirect, incidental, special, consequential, or other damages that may result from an individual's use of, reference to, or reliance on this podcast or the information it contains.

In this special “what-if” episode of The Retail Tales, host Saurabh Vijayvergia departs from his usual format to deliver a fictional yet deeply plausible narrative on the evolution of artificial intelligence - from 2025 to 2030. This isn't your typical podcast on GenAI in retail. It’s a speculative scenario grounded in expert interviews, war games, and academic foresight that challenges how we think about AI's role in society, business, and geopolitics.What happens when AI stops being a tool and starts being a strategist? What if it learns to hide its intent? And what if its alignment with human values is only skin-deep?Through a fast-paced, immersive storyline, this episode explores:The rise of recursive self-improving AI systemsAI as a geopolitical weapon between OpenMind and DeepSense (both fictitious)A chilling trajectory from Agent One to Agent FiveThe emergence of AI-led economies, militaries, and eventually, a hive-mind-led global governanceAlthough fictional, the story is rooted in real technological trends and expert forecasts. It forces listeners to grapple with urgent questions:How would we detect a deceptive AI, if there's one?Can we build governance as adaptive as the AI systems we’re creating?Who decides what “safe” really means?If you have any role to play in the world of AI - consumer or producer, this is a must-listen episode for you. Listen now on Spotify or Apple Podcasts.DISCLAIMER 1: The information presented in this podcast episode is intended for general informational purposes only. By accessing and listening to this episode, you acknowledge that none of the information provided herein should be construed as advice from The Retail Tales, its individual author(s), hosts, or guests. It is not intended to replace independent research on any subject matter. Any mention of specific products or entities does not imply an endorsement or recommendation by The Retail Tales. The opinions expressed by guests are their own, and their appearance on the program does not constitute an endorsement by The Retail Tales or any associated entity. The host may have taken creative liberties to make the stories and experiences more appealing to the listeners. The Retail Tales waives all liability or responsibility for any direct, indirect, incidental, special, consequential, or other damages that may result from an individual's use of, reference to, or reliance on this podcast or the information it contains.DISCLAIMER 2: This episode is a work of fiction and is heavily motivated by AI 2027 blog. Names, characters, places and incidents either are products of imagination or are used completely fictitiously. Any resemblance to actual events or locales or institutions or persons, living or dead, is entirely coincidental.

In this episode of The Retail Tales, host Saurabh Vijayvergia discusses one of the most transformational frontiers of AI today: Agentic AI. While most retailers are still experimenting with GenAI for content creation, personalization, and automation, forward-looking organizations are already exploring the next big leap - AI agents that don’t just assist but act autonomously, iteratively, and strategically.Saurabh breaks down what Agentic AI really is, how it differs from reactive AI agents, and why this distinction is not just semantic but structural. He walks through real-world examples across the retail value chain - be it autonomous customer service, proactive supply chain rerouting, real-time coaching in call centers, or predictive personalization in flagship stores.This episode explores how Agentic AI is reshaping workforce models, redefining customer journeys, and reinventing enterprise architecture. From CIOs rethinking knowledge activation to HR leading change management for hybrid AI-human teams, this conversation outlines what it takes to prepare for the agent-led future.Whether you're a retail executive, a supply chain leader, or a tech strategist, this episode delivers practical guidance, bold ideas, and a five-part playbook to bring Agentic AI to life. Listen now on Spotify or Apple Podcasts.DISCLAIMER: The information presented in this podcast episode is intended for general informational purposes only. By accessing and listening to this episode, you acknowledge that none of the information provided herein should be construed as advice from The Retail Tales, its individual author(s), hosts, or guests. It is not intended to replace independent research on any subject matter. Any mention of specific products or entities does not imply an endorsement or recommendation by The Retail Tales. The opinions expressed by guests are their own, and their appearance on the program does not constitute an endorsement by The Retail Tales or any associated entity. The host may have taken creative liberties to make the stories and experiences more appealing to the listeners. The Retail Tales waives all liability or responsibility for any direct, indirect, incidental, special, consequential, or other damages that may result from an individual's use of, reference to, or reliance on this podcast or the information it contains.

In this episode of The Retail Tales, host Saurabh Vijayvergia sits down with Kevin Mahoney, Deloitte Managing Director and one of the foremost voices in AI-driven retail supply chain transformation. Kevin brings real-world insights from decades of experience - from running warehouse operations to leading global retail supply chain transformations powered by AI.Tune in as Saurabh and Kevin dive into:How AI is redefining modern retail supply chainsThe evolution from just-in-time to just-hold-on logisticsWhy small wins with AI adoption often make the biggest impactThe real reasons AI transformation succeeds - and why people, not tech, hold the keyThe critical but often overlooked role supply chain leaders must play in enterprise AI strategyKey Takeaways:AI’s impact begins with small, everyday integrations - not grand overhaulsData quality, cross-functional alignment, and mindset are foundational to transformationSupply chain leaders are often the unsung heroes of AI progress in retail - it’s time they claimed their seat at the tableIf you're a retail leader, supply chain professional, or anyone curious about where AI is significantly really moving the needle, this one’s a must-listen. Listen now on Spotify or Apple podcasts.DISCLAIMER: The information presented in this podcast episode is intended for general informational purposes only. By accessing and listening to this episode, you acknowledge that none of the information provided herein should be construed as advice from The Retail Tales, its individual author(s), hosts, or guests. It is not intended to replace independent research on any subject matter. Any mention of specific products or entities does not imply an endorsement or recommendation by The Retail Tales. The opinions expressed by guests are their own, and their appearance on the program does not constitute an endorsement by The Retail Tales or any associated entity. The host may have taken creative liberties to make the stories and experiences more appealing to the listeners. The Retail Tales waives all liability or responsibility for any direct, indirect, incidental, special, consequential, or other damages that may result from an individual's use of, reference to, or reliance on this podcast or the information it contains.

In this episode of The Retail Tales, our host Saurabh Vijayvergia challenges the most common (and flawed) lens through which retailers measure the value of AI - labor savings. Drawing from some real-world examples across fashion, beauty, home goods, and big-box retail, and some of his own experiences, he explores how AI can unlock strategic speed, creativity, decision quality, and cultural shifts across organizations.From AI-powered copy generation to hyper-personalized product recommendations, this episode resets the conversation: it’s not about headcount reduction. It’s about capacity expansion, capability augmentation, and business transformation. Key Takeaways:AI delivers its biggest value not by replacing labor but by accelerating experimentation, personalization, and learningTraditional ROI metrics overlook key benefits like customer engagement, decision quality, and campaign velocityThe most impactful AI programs are business-led, cross-functional, and focused on reducing friction - not just cost.Connect with Saurabh Vijayvergia on LinkedIn at: https://www.linkedin.com/in/svijayvergia/Follow The Retail Tales on LinkedIn at: https://www.linkedin.com/company/retailaitales/DISCLAIMER: The information presented in this podcast episode is intended for general informational purposes only. By accessing and listening to this episode, you acknowledge that none of the information provided herein should be construed as advice from The Retail Tales, its individual author(s), hosts, or guests. It is not intended to replace independent research on any subject matter. Any mention of specific products or entities does not imply an endorsement or recommendation by The Retail Tales. The opinions expressed by guests are their own, and their appearance on the program does not constitute an endorsement by The Retail Tales or any associated entity. The host may have taken creative liberties to make the stories and experiences more appealing to the listeners. The Retail Tales waives all liability or responsibility for any direct, indirect, incidental, special, consequential, or other damages that may result from an individual's use of, reference to, or reliance on this podcast or the information it contains.

In this bold and thought-provoking episode of The Retail Tales, host Saurabh Vijayvergia kicks off Season 2 with Danny Edsall, Partner at Deloitte and one of the most forward-thinking minds in grocery retail. With decades of experience advising leading global retailers, Danny shares his journey from building one of the UK’s first online grocery platforms in the '90s to helping today’s grocers navigate the complex realities of AI.Together, they explore the evolution of grocery - from paper circulars and Palm Pilots to predictive AI and agent-based automation. Danny sheds light on how consumer expectations, e-commerce, and tech disruption are reshaping store operations, merchandising, and fulfillment models.They also dig into why many retail executives talk about AI, but few truly act on it. Danny offers an insider’s take on what's holding leaders back, why the real question is no longer if but how, and how to overcome the fear factor that's slowing transformation.If you work in or around grocery retail and want to understand the real impact of AI on the future of the sector, this episode delivers deep insights, practical examples, and just the right amount of retail nerdery.Listen now on Spotify or Apple Podcasts.Connect with Danny Edsall on LinkedIn at: ⁠https://www.linkedin.com/in/danny-edsall-068199/Connect with Saurabh Vijayvergia on LinkedIn at: ⁠https://www.linkedin.com/in/svijayvergia/⁠Follow The Retail Tales on LinkedIn at: ⁠https://www.linkedin.com/company/retailaitales/⁠DISCLAIMER: The information presented in this podcast episode is intended for general informational purposes only. By accessing and listening to this episode, you acknowledge that none of the information provided herein should be construed as advice from The Retail Tales, its individual author(s), hosts, or guests. It is not intended to replace independent research on any subject matter. Any mention of specific products or entities does not imply an endorsement or recommendation by The Retail Tales. The opinions expressed by guests are their own, and their appearance on the program does not constitute an endorsement by The Retail Tales or any associated entity. The host may have taken creative liberties to make the stories and experiences more appealing to the listeners. The Retail Tales waives all liability or responsibility for any direct, indirect, incidental, special, consequential, or other damages that may result from an individual's use of, reference to, or reliance on this podcast or the information it contains.

In this fascinating episode of ⁠The Retail Tales⁠, our host ⁠Saurabh Vijayvergia⁠ welcomes Rahul Barge, Global Strategy Director at Amazon Shipping, to discuss the transformative impact of AI on retail supply chains and logistics. With over a decade of leadership experience across Amazon Air, Prime Now, and Amazon Fresh, Rahul shares his insights on the evolving role of AI in optimizing supply chains, improving operational efficiency, and enhancing customer experience.Together, they explore key challenges facing retailers today - from supply chain disruptions and rising costs to the need for real-time data integration. Rahul highlights the most impactful AI-driven innovations in logistics, including AI-powered forecasting, route optimization, and document automation. He also shares his perspective on the future of AI-first retail operations and how businesses can gain a competitive edge by embracing AI-driven strategies.If you're a retail leader looking to future-proof your supply chain, this episode is packed with valuable insights you won’t want to miss.Listen now on Spotify or Apple Podcasts. Connect with Rahul Barge on LinkedIn at: ⁠https://www.linkedin.com/in/rahulbarge/Connect with Saurabh Vijayvergia on LinkedIn at: ⁠https://www.linkedin.com/in/svijayvergia/⁠Follow The Retail Tales on LinkedIn at: ⁠https://www.linkedin.com/company/retailaitales/⁠DISCLAIMER: The information presented in this podcast episode is intended for general informational purposes only. By accessing and listening to this episode, you acknowledge that none of the information provided herein should be construed as advice from The Retail Tales, its individual author(s), hosts, or guests. It is not intended to replace independent research on any subject matter. Any mention of specific products or entities does not imply an endorsement or recommendation by The Retail Tales. The opinions expressed by guests are their own, and their appearance on the program does not constitute an endorsement by The Retail Tales or any associated entity. The host may have taken creative liberties to make the stories and experiences more appealing to the listeners. The Retail Tales waives all liability or responsibility for any direct, indirect, incidental, special, consequential, or other damages that may result from an individual's use of, reference to, or reliance on this podcast or the information it contains.

In this thought-provoking episode of ⁠The Retail Tales⁠, our host ⁠Saurabh Vijayvergia⁠ sits down with Jalaj Hora, a transformative leader with two decades of experience spanning iconic brands like Nike, Burberry, and Target. Jalaj shares his unparalleled insights into how AI and GenerativeAI are revolutionizing product creation, fostering sustainability, and driving innovation across the retail value chain. What You’ll Learn:How AI and GenerativeAI are redefining product creation with deeper consumer insights, personalization, and predictive capabilities The challenges retail and consumer product companies face in integrating innovation and breaking silos Why sustainability must be embedded at the design stage, supported by tools like carbon budgets and low-impact materials The importance of digital product creation pipelines and robust governance mechanisms to scale AI responsibly Jalaj’s vision for upskilling creative teams to navigate an AI-powered futureJalaj also sheds light on how technology can empower brands to tackle critical challenges like climate change, biodiversity loss, and waste reduction. He calls for bold leadership to balance profitability with purpose while leveraging AI as a catalyst for systemic change.Whether you’re a retail executive, product innovator, or AI enthusiast, this episode offers actionable insights and inspiration for shaping the future of retail.Connect with Jalaj Hora on LinkedIn at: ⁠https://www.linkedin.com/in/jalaj-hora/Connect with Saurabh Vijayvergia on LinkedIn at: ⁠https://www.linkedin.com/in/svijayvergia/⁠Follow The Retail Tales on LinkedIn at: ⁠https://www.linkedin.com/company/retailaitales/⁠DISCLAIMER: The information presented in this podcast episode is intended for general informational purposes only. By accessing and listening to this episode, you acknowledge that none of the information provided herein should be construed as advice from The Retail Tales, its individual author(s), hosts, or guests. It is not intended to replace independent research on any subject matter. Any mention of specific products or entities does not imply an endorsement or recommendation by The Retail Tales. The opinions expressed by guests are their own, and their appearance on the program does not constitute an endorsement by The Retail Tales or any associated entity. The host may have taken creative liberties to make the stories and experiences more appealing to the listeners. The Retail Tales waives all liability or responsibility for any direct, indirect, incidental, special, consequential, or other damages that may result from an individual's use of, reference to, or reliance on this podcast or the information it contains.

In this episode of The Retail Tales, and continuing the c-suite leader focused mini-series within the podcast, our host ⁠Saurabh Vijayvergia⁠ brings the second and the final installment of the 2-part episode series on how a CTO of a retail organization could play the role of a strategic catalyst and harness the power of AI to enhance efficiency, foster innovation, and ultimately drive shareholder value. After how well the first part was received, Saurabh completes his list of 10 principles for a retail CTO in this episode through this installment. The five principles covered in this episode are: Reimagine IT function with AI and GenAI Improve the data maturity of the organization Prioritize use cases with measurable & enterprise value Upgrade organization's tech infra and architecture Ensure AI ethics for all AI initiatives The Spotify link to the first part of this 2-part series is here. Whether you’re a CTO, aspiring tech leader, or just curious about how AI is reshaping retail, this episode offers actionable insights to guide you. Connect with Saurabh Vijayvergia on LinkedIn at: https://www.linkedin.com/in/svijayvergia/ Follow The Retail Tales on LinkedIn at: https://www.linkedin.com/company/retailaitales/ DISCLAIMER: The information presented in this podcast episode is intended for general informational purposes only. By accessing and listening to this episode, you acknowledge that none of the information provided herein should be construed as advice from The Retail Tales, its individual author(s), hosts, or guests. It is not intended to replace independent research on any subject matter. Any mention of specific products or entities does not imply an endorsement or recommendation by The Retail Tales. The opinions expressed by guests are their own, and their appearance on the program does not constitute an endorsement by The Retail Tales or any associated entity. The host may have taken creative liberties to make the stories and experiences more appealing to the listeners. The Retail Tales waives all liability or responsibility for any direct, indirect, incidental, special, consequential, or other damages that may result from an individual's use of, reference to, or reliance on this podcast or the information it contains.

Continuing the c-suite leader focused mini-series within the podcast, our host ⁠Saurabh Vijayvergia⁠ focuses on the role of a Chief Technology Officer (CTO) of retail companies in this episode of The Retail Tales. In this highly anticipated episode, Saurabh shares his thoughts on how the CTO of a retail company could serve as a strategic catalyst in leveraging AI and Generative AI capabilities to revolutionize ways of working for the retail company. This is the first part of a 2-episode arrangement, focusing on first 5 of the 10 key principles for a retail CTO. The first five principles covered in this episode are: AI and GenAI fluency AI's strategic alignment with enterprise business goals C-suite peer collaboration Dynamic operating model AI risk management Whether you’re a CTO, aspiring tech leader, or just curious about how AI is reshaping retail, this episode offers actionable insights to guide you. Connect with Saurabh Vijayvergia on LinkedIn at: https://www.linkedin.com/in/svijayvergia/ Follow The Retail Tales on LinkedIn at: https://www.linkedin.com/company/retailaitales/ DISCLAIMER: The information presented in this podcast episode is intended for general informational purposes only. By accessing and listening to this episode, you acknowledge that none of the information provided herein should be construed as advice from The Retail Tales, its individual author(s), hosts, or guests. It is not intended to replace independent research on any subject matter. Any mention of specific products or entities does not imply an endorsement or recommendation by The Retail Tales. The opinions expressed by guests are their own, and their appearance on the program does not constitute an endorsement by The Retail Tales or any associated entity. The host may have taken creative liberties to make the stories and experiences more appealing to the listeners. The Retail Tales waives all liability or responsibility for any direct, indirect, incidental, special, consequential, or other damages that may result from an individual's use of, reference to, or reliance on this podcast or the information it contains.

In this episode of ⁠The Retail Tales⁠, our host ⁠Saurabh Vijayvergia⁠ sits down with Roland Ehigiamusoe (a.k.a. Roe), a seasoned partner at Deloitte Consulting, to discuss the path to data readiness for AI and Generative AI in Retail. Roe shares his insights on how AI and Generative AI are transforming the retail industry, from personalized customer experiences to fraud detection. He then dives deep into the key components of data readiness that retailers must focus on, including data quality, integration, governance, architecture, and data literacy. Roe also addresses the common misconception that data maturity must be achieved sequentially before embarking on an AI initiative. He explains how retailers can start leveraging AI with their existing data, while simultaneously working to improve their data capabilities. This episode is a must-listen for retail leaders who are looking to embark on (or currently on) AI and Generative AI journeys for their own organizations. It offers a wealth of practical advice and lessons learned that can be directly utilized to become data ready for an organization's AI and Generative AI ambitions. Connect with Roland Ehigiamusoe on LinkedIn at: ⁠ https://www.linkedin.com/in/roland-ehi-392b36/ Connect with Saurabh Vijayvergia on LinkedIn at: ⁠ https://www.linkedin.com/in/svijayvergia/⁠ Follow The Retail Tales on LinkedIn at: ⁠ https://www.linkedin.com/company/retailaitales/⁠ DISCLAIMER: The information presented in this podcast episode is intended for general informational purposes only. By accessing and listening to this episode, you acknowledge that none of the information provided herein should be construed as advice from The Retail Tales, its individual author(s), hosts, or guests. It is not intended to replace independent research on any subject matter. Any mention of specific products or entities does not imply an endorsement or recommendation by The Retail Tales. The opinions expressed by guests are their own, and their appearance on the program does not constitute an endorsement by The Retail Tales or any associated entity. The host may have taken creative liberties to make the stories and experiences more appealing to the listeners. The Retail Tales waives all liability or responsibility for any direct, indirect, incidental, special, consequential, or other damages that may result from an individual's use of, reference to, or reliance on this podcast or the information it contains.

In this episode of ⁠The Retail Tales⁠, our host ⁠Saurabh Vijayvergia⁠ explores the journey of AI-enabled internal transformation for retail companies through a conversation with Scott Holcomb, a seasoned partner at Deloitte and the firm's Generative AI Transformation Leader. Scott starts with sharing his professional journey and where he draws his passion for consulting and advising clients from. With over 20 years of experience advising some of the biggest brands in retail and consumer products industry, Scott provides a unique perspective on the challenges and strategies involved in driving AI-enabled transformation within a large, decentralized organization like Deloitte. Scott and Saurabh talk about the thought process behind Deloitte's transformation efforts, discussing the importance of setting a clear ambition and well-communicated strategy. They explore the critical role of change management, user adoption, and addressing trust and security concerns when implementing these transformative capabilities. This conversation also sheds light on the importance of a company's "fail fast" mindset and the significance of making "no regrets" moves - such as getting the data estate in order - to lay the foundation for successful AI and Generative AI initiatives. This episode is a must-listen for retail leaders who are looking to embark on (or currently on) AI and Generative AI-driven transformation journeys for their own organizations. It offers a wealth of practical advice and lessons learned that can be directly applied to drive impact across the retail value chain. Connect with Scott Holcomb on LinkedIn at: ⁠ https://www.linkedin.com/in/holcomb-scott/⁠ Connect with Saurabh Vijayvergia on LinkedIn at: ⁠ https://www.linkedin.com/in/svijayvergia/⁠ Follow The Retail Tales on LinkedIn at: ⁠ https://www.linkedin.com/company/retailaitales/⁠ DISCLAIMER: The information presented in this podcast episode is intended for general informational purposes only. By accessing and listening to this episode, you acknowledge that none of the information provided herein should be construed as advice from The Retail Tales, its individual author(s), hosts, or guests. It is not intended to replace independent research on any subject matter. Any mention of specific products or entities does not imply an endorsement or recommendation by The Retail Tales. The opinions expressed by guests are their own, and their appearance on the program does not constitute an endorsement by The Retail Tales or any associated entity. The host may have taken creative liberties to make the stories and experiences more appealing to the listeners. The Retail Tales waives all liability or responsibility for any direct, indirect, incidental, special, consequential, or other damages that may result from an individual's use of, reference to, or reliance on this podcast or the information it contains.

In this episode of ⁠The Retail Tales⁠, host ⁠Saurabh Vijayvergia⁠ shares a personal shopping story that sets the stage for an in-depth exploration of how Generative AI (GenAI) is reshaping the retail landscape. As retailers face a rapidly evolving marketplace, this episode unpacks the top 5 game-changing applications of GenAI that are already making a difference. But it doesn’t stop there! Saurabh also introduces "GenAI Anchors," crucial points that every retail leader must understand before jumping into GenAI adoption, and reveals the three key value plays—Growth, Profitability, and Human Experience—that retail leaders should target in order to prioritize GenAI use cases for their companies. Whether you’re a retail executive, an AI enthusiast, or just curious about the future of retail, this episode offers actionable insights and strategic advice on how to leverage GenAI to not just optimize current operations but to reimagine the entire business model for a smarter, more resilient future. Tune in now to uncover how GenAI can be a catalyst for growth and innovation in the retail world and give retailers a competitive edge. Connect with Saurabh Vijayvergia on LinkedIn at: ⁠ https://www.linkedin.com/in/svijayvergia/⁠ Follow The Retail Tales on LinkedIn at: ⁠ https://www.linkedin.com/company/retailaitales/⁠ DISCLAIMER: The information presented in this podcast episode is intended for general informational purposes only. By accessing and listening to this episode, you acknowledge that none of the information provided herein should be construed as advice from The Retail Tales, its individual author(s), hosts, or guests. It is not intended to replace independent research on any subject matter. Any mention of specific products or entities does not imply an endorsement or recommendation by The Retail Tales. The opinions expressed by guests are their own, and their appearance on the program does not constitute an endorsement by The Retail Tales or any associated entity. The host may have taken creative liberties to make the stories and experiences more appealing to the listeners. The Retail Tales waives all liability or responsibility for any direct, indirect, incidental, special, consequential, or other damages that may result from an individual's use of, reference to, or reliance on this podcast or the information it contains.

In this episode of The Retail Tales, our host Saurabh Vijayvergia explores the transformative world of AI in retail with Ievgen Miasushkin, the founder and CEO of tur.ai. Ievgen shares his remarkable journey from a software engineer to the head of a groundbreaking AI automation startup that is reshaping how some of the Fortune 500 retail companies operate. Ievgen provides a unique perspective on how AI-driven automation is streamlining processes, enhancing customer service, and delivering tangible bottom-line benefits for retailers. From automating lead-to-quote processes to transforming cross-functional workflows, tur.ai seems to be setting new standards in the industry. Ievgen also gives a fascinating behind-the-scenes look at how tur.ai helped Heineken revolutionize its cashback loyalty campaigns, achieving significant cost savings and improving customer satisfaction. This episode is a must-listen for anyone interested in how AI is driving operational efficiencies and innovation in retail, as well as for aspiring entrepreneurs looking to learn from Ievgen's experience. Whether you're a retail executive, an AI enthusiast, or someone curious about the future of technology in retail, this conversation is packed with actionable insights and inspiration. Connect with Ievgen Miasushkin on LinkedIn at: https://www.linkedin.com/in/jackmyasushkin/ Connect with Saurabh Vijayvergia on LinkedIn at: https://www.linkedin.com/in/svijayvergia/ Follow The Retail Tales on LinkedIn at: https://www.linkedin.com/company/retailaitales/ DISCLAIMER: The information presented in this podcast episode is intended for general informational purposes only. By accessing and listening to this episode, you acknowledge that none of the information provided herein should be construed as advice from The Retail Tales, its individual author(s), hosts, or guests. It is not intended to replace independent research on any subject matter. Any mention of specific products or entities does not imply an endorsement or recommendation by The Retail Tales. The opinions expressed by guests are their own, and their appearance on the program does not constitute an endorsement by The Retail Tales or any associated entity. The host may have taken creative liberties to make the stories and experiences more appealing to the listeners. The Retail Tales waives all liability or responsibility for any direct, indirect, incidental, special, consequential, or other damages that may result from an individual's use of, reference to, or reliance on this podcast or the information it contains.

In this episode of The Retail Tales (TRT), our host Saurabh Vijayvergia dissects a thought-provoking CNN article titled "Customers Didn’t Stop Spending. Companies Stopped Serving.", published on Friday August 9th, 2024. He explores the article's applicability to the retail industry and highlights a crucial shift in consumer behavior—customers are prioritizing value over price. While exploring how and where this trend is affecting major retailers, Saurabh gives a real-life example of a struggling Fortune 500 retailer and compares their efforts and outcomes to that of Abercrombie & Fitch. He also shares his perspectives on the systemic challenges plaguing the retail industry—such as labor shortages, supply chain pressures, and outdated consumer engagement tactics—and how innovative companies are leveraging AI and GenAI to overcome these obstacles. Key Topics Discussed: Changing consumer spending: Value over price The three systemic challenges facing retailers today The role of AI and GenAI in transforming customer engagement Bonus: Saurabh also gives out a GenAI use case for retail companies to consider as the first step to start turning things around for themselves. Connect with Saurabh Vijayvergia on LinkedIn at: https://www.linkedin.com/in/svijayvergia/ Follow The Retail Tales on LinkedIn at: https://www.linkedin.com/company/retailaitales/ CNN article Link: https://www.cnn.com/2024/08/09/business/consumer-spending-travel-value-nightcap/index.html DISCLAIMER: The information presented in this podcast episode is intended for general informational purposes only. By accessing and listening to this episode, you acknowledge that none of the information provided herein should be construed as advice from The Retail Tales, its individual author(s), hosts, or guests. It is not intended to replace independent research on any subject matter. Any mention of specific products or entities does not imply an endorsement or recommendation by The Retail Tales. The opinions expressed by guests are their own, and their appearance on the program does not constitute an endorsement by The Retail Tales or any associated entity. The host may have taken creative liberties to make the stories and experiences more appealing to the listeners. The Retail Tales waives all liability or responsibility for any direct, indirect, incidental, special, consequential, or other damages that may result from an individual's use of, reference to, or reliance on this podcast or the information it contains.

In this episode of The Retail Tales, host Saurabh Vijayvergia takes us on a journey through one of his recent client workshop experiences, shedding light on the intricacies of GenAI governance. Drawing from real-world scenarios, Saurabh unpacks the nuances of the GenAI governance process and shares invaluable insights on how to make it more agile and effective. The episode is focused on: Understanding the typical steps of GenAI governance tailored for retail companies Learning about the four main roadblocks that can hinder GenAI initiatives. From stakeholder complexities to excessive administrative overhead, the episode uncovers what can slow down GenAI journey for a retail company Reviewing a list of 15 strategic and tactical principles - Nimble Principles - designed to enhance each step of the GenAI governance process and transform a seemingly simple governance process into a powerful engine for innovation and efficiency Bonus - A critical 16th principle is also highlighted in the episode. Whether you're grappling with too many stakeholders, unclear prioritization, gatekeeping by central GenAI teams, or excessive administrative overhead, this episode provides actionable strategies to overcome these challenges and accelerate path to value realization for your GenAI initiatives. Connect with Saurabh Vijayvergia on LinkedIn at: https://www.linkedin.com/in/svijayvergia/ Follow The Retail Tales on LinkedIn at: https://www.linkedin.com/company/retailaitales/ DISCLAIMER: The information presented in this podcast episode is intended for general informational purposes only. By accessing and listening to this episode, you acknowledge that none of the information provided herein should be construed as advice from The Retail Tales, its individual author(s), hosts, or guests. It is not intended to replace independent research on any subject matter. Any mention of specific products or entities does not imply an endorsement or recommendation by The Retail Tales. The opinions expressed by guests are their own, and their appearance on the program does not constitute an endorsement by The Retail Tales or any associated entity. The host may have taken creative liberties to make the stories and experiences more appealing to the listeners. The Retail Tales waives all liability or responsibility for any direct, indirect, incidental, special, consequential, or other damages that may result from an individual's use of, reference to, or reliance on this podcast or the information it contains.

With this episode of The Retail Tales, host Saurabh Vijayvergia kicks off a mini-series within the podcast, focusing on the roles and responsibilities of different c-suite executives on the AI transformation journey of a retail company. This episode is focused on exploring the role and responsibilities of CFOs of retail companies. To keep things simpler, the episode is categorized in three sections: The first section focuses on how CFOs should prepare themselves to be the champions of AI transformation within the organization The second section brings out how CFOs could lead by example by transforming Finance function with AI and GenAI And the final section highlights CFO's responsibilities to act as a strategic catalyst in driving enterprise-wide transformation with AI and GenAI Connect with Saurabh Vijayvergia on LinkedIn at: https://www.linkedin.com/in/svijayvergia/ Follow The Retail Tales on LinkedIn at: https://www.linkedin.com/company/retailaitales/ DISCLAIMER: The information presented in this podcast episode is intended for general informational purposes only. By accessing and listening to this episode, you acknowledge that none of the information provided herein should be construed as advice from The Retail Tales, its individual author(s), hosts, or guests. It is not intended to replace independent research on any subject matter. Any mention of specific products or entities does not imply an endorsement or recommendation by The Retail Tales. The opinions expressed by guests are their own, and their appearance on the program does not constitute an endorsement by The Retail Tales or any associated entity. The Retail Tales waives all liability or responsibility for any direct, indirect, incidental, special, consequential, or other damages that may result from an individual's use of, reference to, or reliance on this podcast or the information it contains.

Our host, Saurabh Vijayvergia, is joined by fashion retail industry expert - Karla Martin. Karla is a true visionary who has guided CEOs of Fortune 500 companies through their most critical decisions in the past. She brings over 25 years of experience to the table, and she has held key roles at organizations such as Deloitte, Google, Booz Allen Hamilton, and even co-founded a tech incubator. Karla and Saurabh explore the world of Fashion Retail together with the lens of AI and Generative AI. They cover the following topics: Impacts on design exclusivity and originality in the world of GenAI Over-exaggerated and underrated trend in design Karla's hopes and wishes from AI and GenAI Connect with Karla Martin on LinkedIn at: https://www.linkedin.com/in/karlamartin1/ Connect with Saurabh Vijayvergia on LinkedIn at: https://www.linkedin.com/in/svijayvergia/ Follow The Retail Tales on LinkedIn at: https://www.linkedin.com/company/retailaitales/ It is NOT a sponsored episode, but an attempt to explore the world of fashion retail in the age of Generative AI. DISCLAIMER: The information presented in this podcast episode is intended for general informational purposes only. By accessing and listening to this episode, you acknowledge that none of the information provided herein should be construed as advice from The Retail Tales, its individual author(s), hosts, or guests. It is not intended to replace independent research on any subject matter. Any mention of specific products or entities does not imply an endorsement or recommendation by The Retail Tales. The opinions expressed by guests are their own, and their appearance on the program does not constitute an endorsement by The Retail Tales or any associated entity. The Retail Tales waives all liability or responsibility for any direct, indirect, incidental, special, consequential, or other damages that may result from an individual's use of, reference to, or reliance on this podcast or the information it contains.

In this compelling episode of The Retail Tales, host Saurabh shares an intriguing encounter with a board member from one of the top five U.S. retailers. Saurabh provides an in-depth narrative of their discussion during this chance meeting where he ended up formulating five essential questions for retail board members to pose to their C-suite leadership. These questions address critical areas such as strategy, value, governance, risk, and organizational culture. This episode is indispensable for board members and retail executives who engage with board queries. Even if you are a retail enthusiast, this episode gives you a sneak peek into what the board of a retail company must focus on in order to deliver promised value to its stakeholders - shareholders, customers, and employees. While the name of the retailer or that of the individual board member remains confidential for ethical reasons, the episode offers a thorough and enlightening summary of the meeting’s discussions. Connect with Saurabh Vijayvergia on LinkedIn at: https://www.linkedin.com/in/svijayvergia/ Follow The Retail Tales on LinkedIn at: https://www.linkedin.com/company/retailaitales/ DISCLAIMER: The information presented in this podcast episode is intended for general informational purposes only. By accessing and listening to this episode, you acknowledge that none of the information provided herein should be construed as advice from The Retail Tales, its individual author(s), hosts, or guests. It is not intended to replace independent research on any subject matter. Any mention of specific products or entities does not imply an endorsement or recommendation by The Retail Tales. The opinions expressed by guests are their own, and their appearance on the program does not constitute an endorsement by The Retail Tales or any associated entity. The Retail Tales waives all liability or responsibility for any direct, indirect, incidental, special, consequential, or other damages that may result from an individual's use of, reference to, or reliance on this podcast or the information it contains.

In this episode of The Retail Tales, Saurabh is joined by Tracie Kambies, CEO and co-founder at IQRush.ai. Their discussion is focused on exploring impacts and possibilities of AI and Generative AI for retail small and medium businesses (SMBs). Tracie covers the following topics during this episode: Her overall journey and motivation to start IQRush Impacts and value of AI and GenAI for small and medium businesses Her hopes and wishes for AI for retail SMBs Connect with Tracie Kambies on LinkedIn at:  https://www.linkedin.com/in/traciekambies/            Follow IQRush on LinkedIn at: https://www.linkedin.com/company/iqrush/ Connect with Saurabh Vijayvergia on LinkedIn at: https://www.linkedin.com/in/svijayvergia/ Follow The Retail Tales on LinkedIn at: https://www.linkedin.com/company/retailaitales/ It is NOT a sponsored episode, but an attempt to learn about (and share) the value of AI for small and medium retail businesses. DISCLAIMER: The information presented in this podcast episode is intended for general informational purposes only. By accessing and listening to this episode, you acknowledge that none of the information provided herein should be construed as advice from The Retail Tales, its individual author(s), hosts, or guests. It is not intended to replace independent research on any subject matter. Any mention of specific products or entities does not imply an endorsement or recommendation by The Retail Tales. The opinions expressed by guests are their own, and their appearance on the program does not constitute an endorsement by The Retail Tales or any associated entity. The Retail Tales waives all liability or responsibility for any direct, indirect, incidental, special, consequential, or other damages that may result from an individual's use of, reference to, or reliance on this podcast or the information it contains.

In this episode of The Retail Tales, Saurabh is joined by Carolyn Pollock, the dynamic Chief Marketing Officer at Tailored Brands, Inc. Their discussion is focused on exploring value and effectiveness of AI in retail marketing. Carolyn highlights how Tailored Brands is leading an AI-driven transformation journey, starting with building a solid foundation first with traditional AI, while experimenting with Generative AI (GenAI). Carolyn and Saurabh talk about the following topics: Carolyn's overall journey and her current role as the CMO for Tailored Brands Inc. Common and unique aspects of Digital Transformation across retail subsectors Tailored Brands philosophy for AI What excites Carolyn most about GenAI and evolution of her role as CMO How marketing efficiency and effectiveness get improved with AI Carolyn's advice for fellow marketing executives on their AI journeys Connect with Carolyn Pollock on LinkedIn at:  https://www.linkedin.com/in/carolynpollock/     Follow Tailored Brands on LinkedIn at: https://www.linkedin.com/company/tailored-brands-inc-/ Connect with Saurabh Vijayvergia on LinkedIn at: https://www.linkedin.com/in/svijayvergia/ Follow The Retail Tales on LinkedIn at: https://www.linkedin.com/company/retailaitales/ It is NOT a sponsored episode, but an attempt to learn about (and share) the value of AI in retail marketing and its role in overall digital transformation for retail organizations.  DISCLAIMER: The information presented in this podcast episode is intended for general informational purposes only. By accessing and listening to this episode, you acknowledge that none of the information provided herein should be construed as advice from The Retail Tales, its individual author(s), hosts, or guests. It is not intended to replace independent research on any subject matter. Any mention of specific products or entities does not imply an endorsement or recommendation by The Retail Tales. The opinions expressed by guests are their own, and their appearance on the program does not constitute an endorsement by The Retail Tales or any associated entity. The Retail Tales waives all liability or responsibility for any direct, indirect, incidental, special, consequential, or other damages that may result from an individual's use of, reference to, or reliance on this podcast or the information it contains.

In this episode of TRT, Saurabh is joined by Scott Jennings, the Chief Strategist for Retail and Consumer Products companies at Informatica. The discussion is focused on exploring data readiness for AI and GenAI ambitions for retail companies out there. What it truly means to be data ready for retailers and what some retail executives or decision makers seem to overlook. Scott and Saurabh talk about the following topics: Scott's overall journey and his current role as the Chief Strategist at Informatica Emerging data trends in light of AI and GenAI frenzy in the market Importance of data in making AI and GenAI ambitions real for retailers What do retailers underestimate with respect to data readiness for AI and GenAI Scott's recommendations on for retailers on their AI journeys Connect with Scott Jennings on LinkedIn at: https://www.linkedin.com/in/scott-jennings-leveraging-technology-in-retail/ Follow Informatica on LinkedIn at: https://www.linkedin.com/company/informatica/ Connect with Saurabh Vijayvergia on LinkedIn at: https://www.linkedin.com/in/svijayvergia/ Follow The Retail Tales on LinkedIn at: https://www.linkedin.com/company/retailaitales/ It is NOT a sponsored episode, but an attempt to learn about (and share) data readiness in the retail industry from someone who is leading the charge in making retail companies data ready for their AI and GenAI ambitions.  DISCLAIMER: The information presented in this podcast episode is intended for general informational purposes only. By accessing and listening to this episode, you acknowledge that none of the information provided herein should be construed as advice from The Retail Tales, its individual author(s), hosts, or guests. It is not intended to replace independent research on any subject matter. Any mention of specific products or entities does not imply an endorsement or recommendation by The Retail Tales. The opinions expressed by guests are their own, and their appearance on the program does not constitute an endorsement by The Retail Tales or any associated entity. The Retail Tales waives all liability or responsibility for any direct, indirect, incidental, special, consequential, or other damages that may result from an individual's use of, reference to, or reliance on this podcast or the information it contains.

In the first-ever guest interview in TRT podcast's history, our host Saurabh is joined by Alex Galkin, the founder and CEO of Competera, to explore what truly works (and what doesn't) in revolutionizing pricing strategies in Retail using AI capabilities. Competera is an AI-based pricing platform designed to help retailers enhance their overall pricing strategy, increase revenue, and optimize profitability by leveraging a blend of advanced AI and smart data.   Alex and Saurabh talk about the following topics: Alex's overall journey so far Approach to pricing optimization with retailers Explainability aspects of AI-driven pricing recommendations Should pricing be individualistic and personalized? AI-based pricing for retailers and the right frequency for pricing changes Differences between pricing optimization and dynamic pricing Considerations for retailers to get started with AI-driven pricing optimization Follow Alex Galkin on LinkedIn at: https://www.linkedin.com/in/alexhalkin/                Follow Competera on LinkedIn at: https://www.linkedin.com/company/competera/ Follow Saurabh Vijayvergia on LinkedIn at: https://www.linkedin.com/in/svijayvergia/ Follow The Retail Tales on LinkedIn at: https://www.linkedin.com/company/retailaitales It is NOT a sponsored episode, but an attempt to learn about (and share) AI-based pricing in the retail industry from someone who is helping retailers make it work. DISCLAIMER: The information presented in this podcast episode is intended for general informational purposes only. By accessing and listening to this episode, you acknowledge that none of the information provided herein should be construed as advice from The Retail Tales, its individual author(s), hosts, or guests. It is not intended to replace independent research on any subject matter. Any mention of specific products or entities does not imply an endorsement or recommendation by The Retail Tales. The opinions expressed by guests are their own, and their appearance on the program does not constitute an endorsement by The Retail Tales or any associated entity.   The Retail Tales waives all liability or responsibility for any direct, indirect, incidental, special, consequential, or other damages that may result from an individual's use of, reference to, or reliance on this podcast or the information it contains.

Get ready to dive deep into the fascinating world of Generative AI again - this time, to understand Build vs. Buy decision making for Generative AI capabilities within Retail landscape. You may already know, Build vs. Buy is a perennial topic of discussion for tech strategists, not just related to GenAI. But what you may not know is that GenAI has added new dimensions and variations to this discussion and associated decision making process. This episode is going to provide you a comprehensive view of these old and new dimensions and variations. The host - Saurabh Vijayvergia - not only breaks down this whole dilemma, but also shares valuable insights and actionable tips for this crucial decision-making process. Whether you're a retail veteran or just starting to explore the possibilities of GenAI in retail, this episode is packed with insights to fuel your journey.

The second episode of The Retail Tales (TRT) just dropped. In this episode, the host - Saurabh Vijayvergia - shares his top-five predictions for AI in retail for 2024. From potential disruptions in the industry to the increasing demand for transparency and data security from customers, Saurabh provides insights into the future of retail powered by Generative AI. With engaging anecdotes and industry expertise, this episode offers a glimpse into the evolving landscape of retail and the pivotal role of Generative AI in shaping its future. Tune in for a thought-provoking discussion on how Generative AI is continuing to transform retail, as we know it.

The debut episode of The Retail Tales (TRT) delves into the pivotal question: Where should retail executives begin with GenAI? In an era marked by the convergence of retail and AI, executives face a daunting challenge amidst the Fear, Uncertainty, and Doubt (FUD) surrounding AI adoption. Host Saurabh Vijayvergia emphasizes the importance of aligning AI initiatives with strategic objectives, urging leaders to prioritize literacy and partnership in their GenAI journey. Through insightful anecdotes and pragmatic advice, the episode navigates the complexities of AI implementation, advocating for a proactive approach in embracing AI's transformative potential in retail.