The Sales Advantage Podcast

Most companies have sales data. Most sales reps have customer information. But there is one critical piece missing that connects everything together: activity data.In this episode of The Sales Advantage Podcast, I break down why the sales industry is missing one of the most valuable forms of information available and how a CRM helps capture the activity that actually drives revenue.You may know: who your customers are, what they ordered, and how much they spent.But do you know:When the last appointment happened?What was discussed during the last phone call?How many follow-ups were made?Whether messages were left or emails were opened?What activity actually led to the sale?Without activity data, sales teams are left guessing. You can see the outcome, but not the actions that created it. This episode explores why tracking customer engagement through a CRM is a game changer for sales reps, companies, agencies, and the industry as a whole.In this episode, you’ll learn:What activity data is and why it mattersThe missing connection between customer data and sales resultsWhy relying on memory, spreadsheets, and notebooks creates blind spotsHow CRM activity tracking improves follow-up, visibility, accountability, and revenue growthWhy companies that understand activity data can repeat what works and improve what doesn’tIf you want to stop guessing and start understanding what truly drives sales, this episode will change how you think about CRM and customer relationships.👉 Learn how to organize your sales process and capture the activity that drives results with CRM Advantagewww.brokenvesselsales.com/crmadvantageSales data tells you what happened. Activity data tells you why.Don't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠ to The Sales Advantage Podcast 🎧

How much time do you spend behind the wheel each week? In this episode of The Sales Advantage Podcast, I walk you through a powerful exercise called The Windshield Math Exercise to reveal the true cost of windshield time and why traditional road sales may be limiting your growth.Many sales reps spend 15 to 20 hours per week driving, which can add up to nearly 80 hours a month spent in the car. That is two full work weeks that could be used for customer conversations, follow-ups, reorders, appointment setting, and building stronger relationships.In this episode, you will learn:How to calculate the real impact of windshield time on your salesWhy driving feels productive but conversations create revenueHow opportunity cost affects your customer reach and incomeThe limiting beliefs that keep sales reps tied to old habitsWhy hybrid sales helps you connect with more customers while spending less time on the roadHow blending phone calls, CRM organization, and strategic travel creates better resultsI also explain why the goal is not to visit every customer, but to reach every customer, and how Hybrid Sales helps sales reps increase efficiency, save time, and create more sales conversations.If you are ready to rethink how you spend your time and stop relying on miles to create revenue, this episode will challenge how you view productivity in sales.👉 Learn how to build a smarter, more profitable sales strategy inside Hybrid Sales Advantage®www.brokenvesselsales.com/hybridsalesadvantageThe money you are looking for is not in more miles. It is in more conversations with all your customers.Don't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠ to The Sales Advantage Podcast 🎧

Most sales reps don’t have a sales problem, they have a start-of-the-month problem. In this episode of The Sales Advantage Podcast, I break down why the first five days of the month are critical to your success and how front-loading the right activities can completely change your results.If you’ve ever felt like you’re playing catch-up all month, recreating emails from scratch, missing follow-ups, or only reaching a small portion of your customers, this episode will show you a better way to work.We talk about how to use the beginning of the month to:Create email templates that save hours of time each weekSend promotions to all your customers early so they can make informed buying decisionsBuild a clear plan that gives your follow-up purpose and directionReduce stress, increase productivity, and create consistent sales momentumI also address the limiting beliefs that keep sales reps stuck in reactive habits and why making time at the beginning of the month actually gives you more time, more customer connections, and more revenue.If you want to stop scrambling and start building momentum, this episode will help you reset how you work.Learn how to create systems, templates, and consistent customer outreach inside Hybrid Sales Advantage®https://www.brokenvesselsales.com/hybridsalesadvantageStart strong. Stay consistent. Build a better month.Don't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠ to The Sales Advantage Podcast 🎧

Life does not wait for a convenient time to interrupt your sales routine. In this episode of The Sales Advantage Podcast, I talk about what really happens when illness, family responsibilities, unexpected events, or major life changes disrupt the way you work.Most sales reps rely heavily on travel, in-person appointments, and being on the road. But when life limits your ability to do those things, it can leave you feeling stuck, overwhelmed, and unsure how to maintain your income or stay connected to your customers.In this episode, I share my personal experience of navigating a life-changing event that forced me to rethink how I sold, along with lessons learned from real situations like injuries, family emergencies, and even the impact of the pandemic on sales routines.You will learn:Why relying only on traditional road sales creates riskHow life disruptions can affect your sales, income, and relationshipsWhy learning new sales methods now prepares you for the unexpectedHow hybrid sales creates flexibility so you can keep working no matter your circumstancesIf you want a sales strategy that supports your life, not competes with it, this episode will help you think differently about how you work.Learn how to build a flexible, sustainable sales system with Hybrid Sales Advantage®https://www.brokenvesselsales.com/hybridsalesadvantageLife will interrupt your routine. The question is, will you be ready?Don't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠ to The Sales Advantage Podcast 🎧

Most sales are not lost because customers say no. They are lost because there was no follow-up. In this episode of The Sales Advantage Podcast, I break down one of the most common and costly sales mistakes... missed follow-ups, and how they quietly impact your revenue, relationships, and confidence.We talk about why follow-ups get missed, how trying to manage everything in your head leads to forgotten opportunities, and the real cost of not having a system in place. I also address the limiting beliefs that keep sales reps from getting organized and why relying on memory is not a strategy.In this episode, you will learn:Why missed follow-ups lead to missed orders and lost revenueHow lack of follow-up impacts customer trust and relationshipsThe mindset shift needed to stop relying on memory and start using systemsThree simple steps you can take today to improve follow-up, even without a CRMIf you want more consistent sales, stronger customer relationships, and less stress in your day-to-day work, this episode will show you how to start making that change.👉 Ready to stop missing follow-ups and start closing more salesLearn how to build a follow-up system inside Hybrid Sales Advantage®https://www.brokenvesselsales.com/hybridsalesadvantageDon't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

If you’ve ever thought, “I know I need to change how I’m selling… but my agency doesn’t do it that way,” this episode is for you.In this episode of The Sales Advantage Podcast, I break down one of the biggest hidden barriers in sales today which is waiting for permission to change. Many sales reps know the old way of selling is no longer working, but they stay stuck because it feels safer to follow what everyone else is doing.I share a powerful story of a sales rep who felt overwhelmed, exhausted, and afraid to try something different. She quietly gave herself permission to change her approach, implemented hybrid sales strategies, and by the end of Q1, she was up 50% over the previous year.I also share my own journey from traditional road sales to inside sales after a life-changing event, and how that shift led to building a more sustainable, effective way to sell.In this episode, you will learn:Why waiting for permission keeps you stuck in outdated sales habitsHow limiting beliefs hold sales reps back from making necessary changesWhat happens when you take ownership of your sales processHow hybrid sales strategies help you connect with more customers and grow revenueIf you are ready to stop waiting, start taking action, and build a better way to sell, this episode will challenge you to make the shift.👉 Learn how to implement these strategies inside Hybrid Sales Advantage®https://www.brokenvesselsales.com/hybridsalesadvantageYou don’t need permission to sell better. You just need to start.Don't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

Traditional road sales alone no longer works. Long drives, back-to-back appointments, missed follow-ups, and time away from home leave sales reps exhausted and still missing customers who are ready to order. In this episode of The Sales Advantage Podcast, I break down why hybrid sales is no longer optional and what happens when you keep relying on the old way of selling.We talk about the real challenges sales reps face today, including large territories that span hours, pressure from vendors, and the struggle to keep up with follow-ups while traveling. You will learn how blending in-person selling with inside sales strategies helps you reach all of your customers, not just the top 30 percent, while saving time on the road and increasing sales.This episode also explains why organization is critical in modern sales and why managing hundreds of customers without a CRM leads to missed opportunities and lost revenue. I share how Hybrid Sales Advantage® focuses on your customers, your sales activity, and your organization so you can work smarter and grow your territory with confidence.If you know something needs to change and you want help building a sustainable sales system, this episode will show you why hybrid sales is the advantage you need right now.👉 Learn more about Hybrid Sales Advantage® and enroll athttps://www.brokenvesselsales.com/hybridsalesadvantage Already a top sales rep but need help getting organized with a CRM? CRM Advantage is designed to help you streamline your sales process and stay on top of every opportunity.Hybrid sales is not optional anymore. It is how top sales professionals win.Don't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

If your business does not have inside sales, you are leaving revenue on the table. In this episode of The Sales Advantage Podcast, I break down why inside sales is no longer optional and how it plays a critical role for retailers, vendors, sales agencies, and hybrid sales teams.We talk about what inside sales really looks like today, how it complements in-person sales, trade shows, online platforms, and field reps, and why businesses that rely only on face-to-face selling miss opportunities every single month. I share insights from making nearly 100,000 sales calls and explain how consistent phone outreach and follow-up can generate up to 35 percent more sales by reaching customers who are ready to buy but are not being contacted.You will learn:What inside sales is and what it is notHow inside sales works for retailers, vendors, and sales repsWhy hybrid sales strategies outperform single-channel sellingHow much revenue businesses leave behind without consistent outreachIf you want to reach more customers, recover missed sales, and build stronger relationships without adding more travel, this episode will show you why inside sales is the advantage your business needs right now.👉 Want to learn how to implement inside sales as part of a proven hybrid strategyEnroll in Hybrid Sales Advantage® at🔗 https://www.brokenvesselsales.com/hybridsalesadvantage 📩 For businesses interested in adding or strengthening inside sales, email me directly to start the conversation:[email protected] Inside sales is not about pressure. It is about presence, consistency, and growth.Don't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

Great service does not always lead to great sales. In this episode of The Sales Advantage Podcast, I break down why passive conversations on the sales floor cause customers to browse without buying and how a simple shift in mindset can dramatically increase sales without changing your product or your pricing.I share a real shopping experience in a gift and apparel boutique that highlights how missed questions lead to missed opportunities. From there, we unpack why retail selling works just like inside sales and how every customer interaction has three key moments: welcome, discovery, and direction.In this episode, you will learn:Why waiting for customers to ask questions stalls the saleThe three questions every retail associate should askHow better discovery leads to more confident checkoutsWhy closing is not pressure but clarityIf you lead a retail team, work the sales floor, or support customers in any way, this episode gives you practical, repeatable tools to guide conversations, increase confidence, and turn browsers into buyers.Stop waiting. Start guiding. Ask one more question.Don't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

What you do right now determines how June will feel. In this episode of The Sales Advantage Podcast, I break down why waiting to plan Q2 creates unnecessary pressure later and how a clear plan today can completely change the trajectory of your sales year.We talk about how planning does more than increase sales. A strong plan reduces stress, creates confidence, and helps customers feel more connected to you. You will learn why a 90-day plan works better than annual goals, how it creates momentum without overwhelm, and why it allows you to stay on track even when life throws you a curveball like illness, family emergencies, or shifting priorities.This episode also addresses why most sales reps only consistently connect with about 30 percent of their customers and how a strategic plan helps you reach more of your territory while saving time on the road, especially during busy Q2 months.If you want Q2 to feel organized, intentional, and productive instead of reactive and stressful, this episode will help you take the first step.👉 Ready to plan, execute, and work smarter in Q2Enroll in Hybrid Sales Advantage® to learn how to connect with all of your customers, use a CRM to stay organized, and build a sales strategy that works at the click of a button.Enroll here: https://www.brokenvesselsales.com/hybridsalesadvantageIf you do not plan Q2 now, you will feel it in June.Don't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

Do you ever start a new month feeling behind, scattered, and unsure where to begin? In this episode of The Sales Advantage Podcast, I break down why starting over every month is one of the biggest drains on sales momentum, energy, and results.I paint two very different pictures of how sales reps operate. One rep resets every month, relying on memory, sticky notes, and generic follow-ups, which leads to frustration, low energy, and missed sales. The other rep carries momentum forward, uses a CRM to track conversations and next steps, and picks up every customer relationship right where it left off.In this episode, you will learn:-Why starting over every month hurts your sales pipeline-How momentum is built through consistent follow-up and systems-What the data says about using a CRM to increase productivity and sales-Practical tips to stop resetting and start building real momentumIf you are tired of scrambling, forgetting follow-ups, and feeling like sales should not be this hard, this episode will help you reset how you work.👉 Ready to carry momentum into Q2Join the Territory Takeover Workshop: Creating Your Q2 90-Day Plan to Grow Sales on March 10th at 6 PM CT.Register at brokenvesselsales.com/90dayplanStop starting over. Start building momentum.Don't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

The most successful sales reps have one thing in common: they invest in themselves.In this episode of The Sales Advantage Podcast, we talk about why personal and professional development is no longer optional for sales professionals who want to grow. Investing in yourself gives you a clear advantage over reps who do the same things year after year and wonder why nothing changes.We answer the questions sales reps ask most often, including why investing in yourself matters, what areas are worth investing in, whether training is really worth it, how long it takes to see results, and where the best place to start is. We also discuss why growth often feels uncomfortable, why learning can be scary, and why the reps with the most passion and desire are the ones who seek out training even when it comes with growing pains.Many sales reps are asking for more education because they are not getting it anywhere else. They want to sharpen their skills, build better systems, and do their jobs better. That commitment to learning is what creates long-term sales success.If you are ready to invest in how you sell, how you manage your territory, and how you connect with customers, there are two clear next steps.Hybrid Sales Advantage® is designed for sales reps who want a complete hybrid sales strategy. It teaches inside sales skills, shows you how to blend phone work with in-person appointments, and includes a customized CRM setup for your territory with training on how to use it daily.👉 Learn more about Hybrid Sales Advantage®:https://www.brokenvesselsales.com/hybridsalesadvantage If you are ready to get organized and use a CRM with confidence but are not ready for a full hybrid sales strategy yet, CRM Advantage is a done-with-you CRM setup and training program. It focuses on cleaning up customer data, customizing your CRM, and helping you build consistent daily habits.👉 Learn more about CRM Advantage:https://www.brokenvesselsales.com/crmadvantage Investing in yourself is not an expense. It is a competitive advantage that compounds over time. Listen now and take the first step toward the growth you want to see.Don't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

Sales reps ask this question all the time: What’s the difference between Hybrid Sales Advantage and CRM Advantage, and how do I know which one I need?In this episode of The Sales Advantage Podcast, we clearly break down both programs so you can choose the right next step based on where you are in your sales journey.Hybrid Sales Advantage® is designed for sales reps who want a complete hybrid sales strategy. It teaches inside sales skills, shows you how to blend phone work with in-person appointments, and helps you connect with all of your customers, not just the ones you see on the road. This program also includes a fully customized CRM setup for your territory and training on how to use your CRM daily to manage follow-up, opportunities, and customer relationships.CRM Advantage was created for sales reps who know they need a CRM but are not ready for a full hybrid sales strategy yet. This is a done-with-you program where we clean up customer lists together, customize the CRM to match how you work, handle the setup for you, and train you to confidently use your CRM every day. CRM Advantage does not include hybrid sales strategy, inside sales training, or territory segmentation, and that is intentional. It focuses on organization, clarity, and consistency.In this episode, you will learn who each program is for, who it is not for, what is included and not included, and how each program benefits sales reps in different seasons of their business. If you have questions on either program, email us at [email protected]. If you are ready to change how you sell, maximize your territory, and blend inside and outside sales into one clear strategy, learn more about Hybrid Sales Advantage® here:👉 https://www.brokenvesselsales.com/hybridsalesadvantage If you are ready to get organized, clean up your customer data, and finally use a CRM with confidence, learn more about CRM Advantage here:👉 https://www.brokenvesselsales.com/crmadvantage Clarity leads to confidence, and confidence creates momentum. Listen now and choose the program that fits where you are right now.Don't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

One-size-fits-all no longer works in sales. Customization is what makes you stand out, build trust, and create solutions customers actually want.In this episode of The Sales Advantage Podcast, we talk about why customized solutions matter at every level of the sales process. Retailers customize their assortments to meet the needs of different shoppers. Vendors create multiple product lines and price points to serve a variety of buyers. Sales reps must do the same because no two retailers buy the same products, in the same quantities, or in the same way.You will learn the three essential steps to successful customization. First, how asking better questions uncovers what truly matters to your customer. Second, how to identify the key elements that need to be customized rather than trying to change everything. Third, how to present a solution that feels specific, relevant, and valuable to each customer.We also discuss why your systems need to support customization. Training programs, sales processes, and CRMs should be built around how you work and how your customers buy, not forced into a one-size-fits-all approach.If you want practical tools to support customization, join my upcoming workshop on Tuesday, February 17th at 6 PM CT, Excel Without the Headache: A Sales Rep’s Way to Clean and Use a Sales Report from MarketTime. This workshop will help you export sales reports from MarketTime, organize them in Excel, and focus on the right customers and opportunities. You can register using the link in the show notes. 👉 Register here: https://www.brokenvesselsales.com/excelworkshop Sales reps have also asked for a CRM solution that works for them even if they are not ready for a full hybrid sales strategy. That is why I created CRM Advantage, a done-with-you CRM setup and training program customized to how you sell and how your customers buy. Learn more about CRM Advantage using the link in the show notes. For a limited time, enroll with a friend and you both receive 20 percent off. 👉 Learn more: https://www.brokenvesselsales.com/crmadvantage Customization is what makes you unique and keeps customers engaged. Listen now and start building solutions designed to fit how you sell.Don't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

January trade shows are over, and now it’s time to turn conversations into sales.If you’re a sales rep coming home from market with great conversations, verbal commitments, and notes scattered across notebooks, emails, photos, and PDFs, this episode is for you.In this episode of The Sales Advantage Podcast, we talk about why trade show momentum is often lost after the show—and how simple systems help sales reps capture follow-up, stay organized, and move opportunities forward.You’ll hear the story of a sales rep who logged quick notes and follow-up tasks in her CRM throughout market, so when the show ended, she didn’t feel overwhelmed or behind. She left with clarity, confidence, and a clear follow-up plan, without trying to remember everything.In this episode, you’ll learn:Why relying on memory after trade shows leads to missed follow-upHow to organize notes, conversations, and next steps in one placeWhy clarity and structure create confidence and momentumWhy a CRM is the foundation for consistent follow-up📊 February Sales Rep Workshop: Excel Without the Headache A Sales Rep’s Way to Clean and Use a Sales Report from MarketTime🗓 Tuesday, February 17th at 6 PM CTLearn how to export MarketTime sales reports, clean them in Excel, and sort and filter your data so you know exactly where to focus.👉 Register here: https://www.brokenvesselsales.com/excelworkshop 🧠 CRM AdvantageReady for a CRM, even if you’re not ready for hybrid sales yet?CRM Advantage is a done-with-you CRM setup and training program built for sales reps who want clarity without overwhelm.👉 Learn more: https://www.brokenvesselsales.com/crmadvantage 🎉 Bonus: Enroll with a friend and you both get 20% off.You didn’t go to market for a tote bag—you went to create opportunity.Let’s make sure it pays off.Don't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

Trust is the foundation of every successful sales relationship. In this episode of The Sales Advantage Podcast, I talk about why building trust with customers matters more than ever and how trust directly impacts sales, loyalty, and long-term growth. We are living in a trust recession. Buyers are overwhelmed by marketing messages and social media highlights that are not always accurate. Because of that, customers are more cautious about who they buy from and who they listen to. This episode breaks down what happens when customers trust you, what happens when they do not, and how trust shows up in real sales results.You will learn practical ways to build trust through consistent communication, doing what you say you will do, transparency, and adding real value instead of noise. We also talk about why systems like a CRM and phone sales strategies are essential for staying consistent and showing up prepared for every customer.If you want stronger relationships, more consistent orders, and customers who rely on you, trust has to be built intentionally.👉 Ready to build trust with all of your customers and close more sales: Join Hybrid Sales Advantage® to learn how to consistently connect, stay organized, and build trust-based relationships that drive sales.🔗 EnrollP16 here: https://www.brokenvesselsales.com/hybridsalesadvantage.Our next 8-week group training calls start the week of February 9th. Trust is the sales advantage you need this year.Don't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

Do have bad habits? Many sales reps are struggling because of habits that quietly work against them. In this episode of The Sales Advantage Podcast, I break down the five bad sales habits that slow the sales cycle, damage trust, and cost real revenue.We talk about habits like only reaching out when you want an order, relying on memory instead of systems, avoiding phone calls, not following up enough, and winging it without a plan. I explain why these habits hurt buyers, stall sales, and drain your energy and then share what to do instead so you can build consistency and confidence.This episode is packed with practical insights, real-world sales examples, and data-backed reasons why changing these habits leads to stronger relationships and more consistent sales.If you are ready to replace bad habits with systems that support follow-up, organization, and customer connection, this episode will show you where to start.👉 Want help building better sales habits that actually stick:Join Hybrid Sales Advantage® to learn phone strategies, CRM organization, and consistent sales systems that help you build trust and close more sales.🔗 Enroll here: https://www.brokenvesselsales.com/hybridsalesadvantage. Our next 8-week group training calls start the week of February 9th.Good habits create great sales results. Consistency is the real sales advantage.Don't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

Feeling overwhelmed at the start of the year is common for sales reps. Big sales goals, long customer lists, endless follow-ups, and a growing to-do list can make it hard to know where to start. In this episode of The Sales Advantage Podcast, I talk about why so many sales professionals feel stuck and what to do first to break through the overwhelm.We unpack what actually causes overwhelm in sales and why it is not a motivation problem but a strategy problem. I share a powerful visual from a sales rep who described the feeling as trying to push a giant boulder that will not move. The good news is that once you get the boulder moving, momentum builds quickly.In this episode, you will learn the first three steps to take when you feel overwhelmed so you can start moving forward immediately. We focus on simplifying your actions, prioritizing customer connection, and creating a repeatable daily rhythm that reduces stress and creates sales momentum.If you want a clearer plan, stronger consistency, and a way to reach your customers without burning out, this episode will help you reset and refocus.👉 Ready to turn overwhelm into momentumJoin Hybrid Sales Advantage™ to learn proven phone strategies, customer planning, and CRM systems that help you stay organized and confident.🔗 Enroll here: https://www.brokenvesselsales.com/hybridsalesadvantageOur next 8-week group training calls start the week of February 9th. Enroll now and start the year with clarity and control.Don't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

If your customers aren’t ordering, it’s easy to blame the market, but more often than not, the real issue is strategy. In this episode of The Sales Advantage Podcast, I break down why customers are still buying, how fast things are changing, and why a lack of consistent connection is costing sales reps real revenue.If you haven’t contacted a customer in 6, 12, or even 18 months, you’ve likely missed buyer changes, store closures, merchandising shifts, out-of-stock issues, and reorder opportunities. I share a real example of calling a dormant account, connecting with a new buyer, asking the right questions, reviewing a display, and turning one conversation into a $250 order that set the store up for Valentine’s Day.You’ll learn why consistent follow-up matters, how often customers actually need to hear from you, and what a modern sales strategy looks like when you combine inside sales, field visits, and a CRM to stay organized.If you’re ready to stop guessing, reconnect with more customers, and build a strategy that actually drives orders, this episode will show you where to start.Want help implementing this? Join Hybrid Sales Advantage™. Our next 8-week group coaching starts the week of February 9th.Learn more at www.brokenvesselsales.com/hybridsalesadvantageDon't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

In this episode of The Sales Advantage Podcast, I’m thrilled to welcome Jeni Rieger, an independent sales rep for Stephen Young and Next Step, a key account manager, and someone I’ve had the privilege of working with inside Hybrid Sales Advantage™. Jeni isn’t just a talented sales rep; she’s a thought leader, a strategic thinker, and someone who recognizes that as customers evolve, the way we sell has to evolve too.Jeni shares openly about what “the old way” of selling looked like for her, like long days on the road, constant exhaustion, and the pressure of managing hundreds of customers without a system. Like so many reps in our industry, she knew something wasn’t working… but change felt overwhelming.In this conversation, we dive into:✨ What burnout looked like for her as a high-performing rep✨ Why so many sales reps resist changing what’s familiar✨ The moment she realized something had to change✨ How Hybrid Sales Advantage™ helped her shift from chaos to clarity✨ What surprised her about learning phone strategies, segmentation, and CRM skills✨ The wins she’s seeing now in her territory✨ What she’d tell a rep who feels “too busy” to learn something newJeni’s story is honest, relatable, and deeply encouraging, especially if you’re a sales rep who is tired, overwhelmed, or unsure how to keep up with the changing expectations of today’s buyers.If you’ve been wondering whether Hybrid Sales Advantage™ could help you break out of survival mode and into a more strategic, organized, and profitable way of selling, Jeni’s journey will give you a real-world look at what’s possible. Enroll in Hybrid Sales Advantage™ at www.brokenvesselsales.com/hybridsalesadvantageI’m so grateful Jeni joined me for this conversation, and I can’t wait for you to hear her insights.Don't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

Today’s episode of The Sales Advantage Podcast is a personal one for me. I’m welcoming my husband, Derek Grooters, as my guest—not just because he’s my favorite person, but because his journey into sales offers powerful lessons for anyone selling today.Derek has spent 23 years in law enforcement as a police sergeant, building trust, asking the right questions, and leading with integrity. More recently, he stepped into a part-time sales role selling police vehicles to police departments for ESU Pursuits, a completely different world on the surface, but one that relies on many of the same fundamentals: relationships, consistency, follow-up, and trust.In this episode, we talk honestly about what Derek thought sales would be like versus what it actually is, the mindset shift required to move from relying on memory to using a CRM, and why inside sales strategies like regular phone calls, thoughtful follow-ups, and staying visible made such a difference over time.We also unpack common myths around inside sales being “pushy” and talk about how Derek approached sales in a way that felt professional, respectful, and relationship-driven. You’ll hear how consistency, not quick wins, built credibility, improved responses from departments, and helped him balance sales alongside everything else he had going on.This conversation is for anyone who:• is considering a move into sales from another profession• thinks they “don’t have time” to learn a CRM• believes relationships matter but struggles with follow-up• wants to understand how inside sales actually works in the real world• needs proof that systems and consistency create resultsWhether you’re a sales rep, wholesaler, retailer, or someone exploring sales from another career path, Derek’s story is a reminder that sales isn’t about being pushy—it’s about being prepared, consistent, and trustworthy. Don't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

Big news! Inside Gift & Home is officially being rebranded as The Sales Advantage Podcast, and in this episode, I’m sharing why this change matters, how the show is evolving, and what this means for you as a sales rep, wholesaler, or retailer.After finishing my third year of podcasting, connecting with listeners, and sharing real-world strategies from the gift and home industry, I realized something: this show has naturally become far more than industry commentary. It has grown into a sales training and sales strategy podcast for professionals who want to stay relevant, adapt to change, and serve their customers with excellence.In this episode, I look back on what Inside Gift & Home has offered including relationship-building, retail insight, wholesale tips, and sales rep development, and I explain how The Sales Advantage Podcast will continue that foundation while expanding into modern sales techniques, hybrid selling, CRM organization, AI-driven tools, and practical skills you can use right now.Whether you’re a sales rep trying to stay organized, a vendor wanting stronger customer relationships, or a retailer looking to improve your sales strategy, the heart of the show hasn’t changed. What has changed is the level of depth, strategy, and sales-focused training you’ll now get every week.If you’re ready to sell with more clarity, confidence, consistency, and customer connection, The Sales Advantage Podcast is your new home.Whether you’ve listened since Episode 1 or you’re brand new, this transition is designed for you, to give you the sales advantage you need in today’s shifting retail and wholesale landscape. Don't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

In this episode of the Inside Gift & Home Podcast, I’m diving into one of the biggest reasons sales reps struggle year after year: they’re winging it. No plan. No structure. No intentional strategy. Just going with the flow, going out to all the same customers, and hoping that sales will somehow roll in on their own.But hope is not a sales strategy.If 2025 has been hard for you, this episode will hit close to home. I break down why “winging it” leads to missed customers, forgotten follow-ups, burnout, and inconsistent commissions… and why going into 2026 with a 90-Day Hybrid Sales Plan is the single most effective way to increase your sales, connect with more customers, and build the momentum your business needs.I share why a strategic 90-day plan removes the guesswork and gives you daily clarity on:• who to call• who to visit• what activities drive orders• how to follow up consistently• how to reach ALL your customers—not just the same 30%• how to blend inside and outside sales to maximize results• how to stay focused instead of distractedYou’ll hear why Q1 sets the stage for strong Q2 reorders, and how sales reps who follow a 90-day plan increase their productivity without working late into the night.If you’re tired of feeling behind, overwhelmed, or stuck in reactive mode, this episode will show you a better way — one that leads to clarity, consistency, real relationships, and more commission in your pocket.And if you want help building your plan, I’m hosting the THE REP UPRISING: Where we build your 90-day plan to outsell everyone. This Workshop on Tuesday, December 16 at 6 PM CT is where you’ll walk away with your complete Q1 Hybrid Sales Plan for 2026. Sign up at: www.brokenvesselsales.com/90dayplan Don't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

In this episode of the Inside Gift & Home Podcast, I’m sharing what I believe is the single most important question to ask your customers in 2026:👉 “How do you want to work with me this year?”This simple but challenging question transforms relationships, eliminates assumptions, and gives you a clear path for how to work your entire territory with confidence and purpose. Instead of guessing what your retailers want or assuming they prefer in-store visits, phone calls, or email-only updates, this question gives them the chance to tell you exactly what serves them best.You’ll hear examples of what retailers may say:• “Come visit me in the store and help with inventory.”• “I don’t have time for appointments, just text and email me promos.”• “Visit a couple of times per year and call me in between.”When you ask this question, you stop operating in assumption mode and start operating in partnership mode. It changes how you plan your travel days, how you prioritize calls, and how you deliver value in a way that meets your customers’ real needs, not the needs you think they have.Once you know how your customers want to work with you, it becomes so much easier to organize your plan, your calls, your communication, and your time. And that’s exactly what I teach inside Hybrid Sales Advantage™.Enrollment is open now, and our next 8-week group coaching begins February 2026. If you’re ready to work smarter, create stronger customer relationships, and build a territory plan that finally makes sense, I’d love to support you. www.brokenvesselsales.com/hybridsalesadvantageDon't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

Sales Is a Sport: Why Winning in 2026 Starts With the Reps You Take TodayIn this episode of the Inside Gift & Home Podcast, I break down one of the most powerful truths in our industry: sales is just like sports. Whether you’re a sales rep, vendor, or retailer in the gift and home industry, you’ll discover how athletic principles — practice, consistency, coaching, mindset, and taking more shots — directly translate into stronger customer relationships and higher sales.I share personal stories from years of watching her kids compete in football, basketball, volleyball, soccer, and track, and how those lessons apply to hybrid selling, customer outreach, and building long-term accounts. You’ll learn why:You miss 100% of the customers you don’t contactEncouraging and supporting retailers builds loyalty and repeat ordersNot every call or appointment results in a win — but every rep builds skillChampionship-level customers are developed over time, not overnightConsistent outreach leads to higher order volume and more commissionHybrid sales skills give you a competitive edge in today’s sales environmentCoaching, structure, and repetition dramatically increase your resultsIf you want to increase your customer connection, improve sales consistency, and prepare for a strong 2026 sales year, this episode will inspire you to get back in the game with confidence. Enroll in Hybrid Sales Advantage at www.brokenvesselsales.com/hybridsalesadvantageDon't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

Feeling exhausted, scattered, or disconnected from the work you used to love? In this episode of the Inside Gift & Home Podcast, host Dawn Grooters breaks down the hidden impact of sales burnout—and how finding balance can reignite your energy, focus, and creativity.You’ll learn the physical, mental, and emotional signs of burnout that often sneak up on sales reps, why “pushing through” only makes it worse, and how a hybrid sales strategy help maintain a balance and renewed motivation. Discover how combining inside sales systems with strategic travel helps you connect with more customers, strengthen relationships, and free up your life for what matters most.Dawn shares insights from research by Salesforce that nearly 44% sales reps have the affects of burnout and what high-performing reps do differently to stay grounded and effective. You’ll hear how the right structure, CRM tools, and a hybrid rhythm of working from home and being on the road creates sustainable success without sacrificing your health or happiness.If you’re ready to reduce burnout, reclaim balance, and build a thriving sales life in and out of work, this episode is your roadmap.Plus: Don’t miss the Black Friday Special for Hybrid Sales Advantage, running November 19 – 30 — your chance to learn the new way to sell that drives results and restores balance: www.brokenvesselsales.com/hybridsalesadvantageDon't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

Feeling mentally overloaded trying to keep track of every customer detail, follow-up, and task in your sales territory? You’re not alone. In this episode of Inside Gift & Home, I share the mental load that’s draining today’s sales reps—and how switching from sticky notes, notebooks, and endless email searches to hybrid sales and using a CRM (Customer Relationship Management system) can completely transform your focus, your results, and your peace of mind.Discover the new way of selling that frees you from the chaos of the old way. You’ll learn how to:Organize every customer detail, note, and follow-up in one place using a CRMStop missing key opportunities because you’re mentally overloadedReclaim mental capacity to think strategically, build relationships, and get creative againImprove productivity and increase sales by up to 29% through CRM adoption (source: Pipeline CRM)If you’re tired of feeling behind, scattered, or stressed—and ready to work smarter instead of harder—this episode will show you exactly what this looks like.✨ It’s time to stop relying on your memory and start relying on systems that work.Enroll in Hybrid Sales Advantage™ to enter 2026 organized, confident, and ready to grow your sales like never before.👉 Enroll now at: www.brokenvesselsales.com/hybridsalesadvantageDon't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

Are you tired of scrambling through sticky notes, scattered notebooks, and old emails every time a vendor asks for an update? In this episode of the Inside Gift & Home Podcast, I break down the Old Way vs. New Way of managing vendor expectations — and shows how hybrid sales and a CRM system can transform your sales process.You’ll learn how to:✅ Communicate with vendors clearly and confidently✅ Track every customer conversation so you have easy access to it✅ Build trust and stronger partnerships through transparency✅ Save hours each week by using tools that keep you organized and proactiveThe Old Way of guarding information and searching for answers is costing you time, confidence, and sales. The New Way — powered by Hybrid Sales Advantage — helps you manage your customer relationships, follow-ups, and vendor communication in one place so you can focus on what matters most: selling and building connections.Even though our 8-week coaching calls just started, it’s never too late to jump into Hybrid Sales Advantage and get organized, confident, and connected before the new year.👉 Enroll now at: www.brokenvesselsales.com/hybridsalesadvantageDon't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

Are you still managing your customers with sticky notes, notebooks, and scattered emails?Then this episode of Inside Gift & Home is your wake-up call.In today’s fast-paced gift and home industry, relying on memory and paper notes isn’t just outdated—it’s costing you time, sales, and peace of mind. I share how the old way of managing customers leaves sales reps overwhelmed and disorganized, and how the new way, like using a CRM like HubSpot, can completely transform the way you sell.You’ll learn how modern hybrid sales reps are using CRMs to track customer conversations, schedule follow-ups, and see sales data at a glance, right from their laptop or phone. Plus, I shares how organization isn’t about being perfect, it’s about being prepared to serve your customers better, faster, and smarter.What You’ll Learn in This Episode:Why sticky notes and notebooks lead to missed opportunitiesHow a CRM helps you organize, prioritize, and follow up like a proReal-world examples of sales reps who saved hours each week by going digitalHow to feel confident and in control of your business every single dayIf you’re ready to step into a new way of selling with systems that work for you instead of against you, then it’s time to join Hybrid Sales Advantage. The next 8-Week Jumpstart begins November 3rd!👉 Enroll now at: www.brokenvesselsales.com/hybridsalesadvantageDon't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

If your desk is buried in sticky notes, your notebook is full of half-finished reminders, and your inbox hides more “oops, forgot to reply” moments than you’d like to admit… this episode is for you.In this episode of Inside Gift & Home, I dive into one of the most common struggles for sales reps in the gift and home industry — missed follow-ups. I break down the old way of managing follow-ups — disorganized, manual, and easy to lose — versus the new way using a CRM like HubSpot to track every customer touchpoint, get automatic reminders, and follow up with confidence.You’ll hear:Why poor organization costs sales and relationshipsHow a CRM increases follow-up execution rates and sales performanceA real-world success story from a sales rep who used Hybrid Sales strategies to turn a missed follow-up into a major reorderThe mindset shift every sales rep needs to make to move from reactive to proactiveIf you’re ready to trade chaos for clarity and step into 2026 with unstoppable sales momentum, it’s time to learn how to master Hybrid Sales Advantage — the program that helps you implement CRM systems, manage follow-ups efficiently, and grow your customer base without burning out.🎯 Enroll now at: www.brokenvesselsales.com/hybridsalesadvantageDon't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

Are you still spending hours behind the wheel, chasing customers who aren’t ready to order—only to miss the ones who are? You’re not alone. Many sales reps in the gift and home industry are realizing that the old way of doing sales—long travel days, scattered notes, and poor time management—isn’t working anymore.In this episode of The Inside Gift & Home Podcast, I breaks down what’s holding so many sales reps back and introduces the new way forward: Hybrid Sales. You’ll learn how to streamline your day, connect with more retailers, and manage your time like a pro using a CRM like HubSpot—so you can spend more time selling and less time spinning your wheels.💡 Discover:Why traditional travel-heavy sales models are leaving money on the tableHow hybrid selling helps you stay connected to every customer—whether you’re on the road or at your deskThe power of using a CRM to organize retailers, follow-ups, and orders in one placeIt’s time to stop wasting hours on the road and start managing your territory with purpose and precision.👉 Ready to transform the way you sell?Enroll now in Hybrid Sales Advantage and master the skills that will help you finish strong this year and step into 2026 with unstoppable momentum.🔗 Register today: www.brokenvesselsales.com/hybridsalesadvantageDon't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

Are you still running your sales business with sticky notes, scattered notebooks, and endless email searches? If so, you’re not alone—but it’s costing you time, money, and opportunities. In this episode of Inside Gift & Home, we explore the difference between the old way of staying organized and the new way using a CRM.You’ll learn:Why disorganization leads to missed follow-ups, lost orders, and frustrated customers.How a CRM can help sales reps, vendors, and retailers keep all their notes, orders, and customer history in one place.Story from a sales rep who made the switch and doubled their efficiency.Practical tips for overcoming common struggles like “not being techy,” reaching more customers, and keeping follow-ups consistent.The truth is, organization isn’t just about being neat—it’s about building trust, creating more sales opportunities, and giving you your time back.👉 Ready to ditch the sticky notes and step into 2026 with unstoppable momentum? Enroll now in Hybrid Sales Advantage where you’ll master CRM skills, phone and email strategies, and a system that helps you grow sales without the overwhelm. www.brokenvesselsales.com/hybridsalesadvantageDon't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

Do you ever feel like you’re constantly busy—but not really moving forward? In the gift & home industry, long days at shows, endless follow-ups, and competing personal responsibilities can leave you feeling stretched thin and out of balance. That’s why today’s conversation is so timely.I’m joined by Lissa Figgins, founder of REDEEM Her Time and host of the REDEEM Her Time Podcast. Lissa is a time management strategist who helps women stop running in circles and instead align their schedules with their values. Her approach shifts the focus from doing more to doing what truly matters.In this episode, Lissa shares:✅ What it really means to live with purpose over productivity✅ How to break free from the cycle of busyness and overwhelm✅ Strategies for balancing the demands of work and home life without guilt✅ Practical shifts you can make today to redeem your time and feel more intentionalIf you’re ready to stop just getting through your days and start designing them with purpose, this episode will inspire and equip you with tools to take action.Connect with Lissa Figgins:🌐 Website: www.redeemhertime.com 🎙️ Podcast: REDEEM Her Time Podcast (available on Apple, Spotify, and your favorite podcast platform)📧 Email: [email protected] Don't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

Are you still handing customers a line list and saying, “Let me know if you need anything”? In today’s episode of the Inside Gift & Home Podcast, we’re diving into why that approach leaves money on the table—and how researching your customers can transform your sales.When sales reps and vendors take time to review past sales data, CRM notes, customer social media, and websites, they can create a personalized sales approach that resonates.I’ll share how to go beyond the surface, ask smarter questions, and curate targeted packages of products that make it easy for customers to say yes. Plus, I’ll talk about how a little faith-led guidance can remind us that sales isn’t just about numbers—it’s about service, relationships, and showing up with integrity.If you don’t have a CRM in place yet, don’t worry. Let’s schedule a connect call, and I’ll give you a live demo on how it works and the insights it can give you. This is how you move from being a “check-in” rep to becoming an indispensable partner your retailers trust.👉 Schedule your connect call here: https://calendly.com/dawngrooters/connect Don't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

When you’re bogged down with customer service issues, it can feel impossible to also focus on sales. But here’s the truth: great service and strong sales go hand-in-hand.In this episode of Inside Gift & Home, I share how vendors and sales reps in the gift and home industry can turn customer service calls into sales opportunities—without being pushy. You’ll learn how to build trust and loyalty with your retailers while still keeping sales momentum strong, even during busy or stressful seasons.You'll hear practical tips for:✅ Handling customer service first so you earn trust✅ Asking one simple sales question that naturally leads to orders✅ Partnering with your retailers instead of just solving problems✅ Using hybrid sales strategies to track calls and follow-ups in a CRMIf you’re ready to stop spinning your wheels and start using Hybrid Sales skills to save time, reduce stress, and grow sales, Dawn invites you to take the first step:👉 Schedule your free connect call today: https://calendly.com/dawngrooters/connectInside that call, Dawn will learn more about your business and guide you toward the next right step for implementing hybrid sales strategies that actually work.Don’t let customer service derail your sales—let it build trust, deepen relationships, and drive results.Don't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

Are you tired of feeling invisible to your retailers? In this episode of Inside Gift & Home, we’re diving into a common struggle for many sales reps and vendors: staying top of mind without coming across as pushy.When retailers are overwhelmed with choices and constantly bombarded by competing offers, it’s easy for your line—or even you—to get lost in the noise. But here’s the good news: staying top of mind isn’t about sending more emails or blowing up their phone. It’s about creating real, valuable touchpoints that make them want to hear from you.I’ll share practical strategies you can start using today, including how to position yourself as a trusted advisor (not just a salesperson), why consistency beats intensity every time, and three simple ways to reconnect with accounts that have gone silent.If you want to build stronger relationships, close more reorders, and make sure your name is the first one retailers think of when they need to buy, this episode is for you. 👉 Book your call here: https://calendly.com/dawngrooters/connect Don't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

Standing out in a crowded marketplace isn’t easy—especially in the gift and home industry where products often feel interchangeable. That’s why today’s episode is such a treat! I’m joined by Kay Miller, author, speaker, and founder of Be Uncopyable, to talk about what it really takes to become unforgettable to your customers.Kay shares powerful strategies, real-world stories, and practical tips on how sales professionals, brands, and showrooms can rise above the noise and create loyalty that price alone can’t touch. We dig into what it means to be “Uncopyable,” why differentiation matters more than ever, and how to implement simple steps that make a big impact.You’ll learn:Why blending in is the fastest way to lose salesThe power of the “Moose” concept and how it can make you memorableHow to shift conversations from price to valuePractical ways to stay top-of-mind in a hybrid selling environmentIf you’re ready to set yourself apart and build a brand retailers can’t ignore, this episode is packed with insights you won’t want to miss!Connect with Kay Miller:Website: www.beuncopyable.com Books: Uncopyable Sales Secrets & Uncopyable: How to Create an Unfair Advantage Over Your CompetitionEmail: [email protected]'t forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

Ever have a day where you just don’t feel like doing the work? The calls, the follow-ups, the grind—it all feels heavy. Here’s the truth: your feelings aren’t always the truth. In this episode of Inside Gift & Home, I’m sharing why your emotions can’t always be trusted in sales and how to train your mind to be stronger than your feelings. I’ll talk about lessons from Tim Grover—Michael Jordan’s personal trainer—on mental toughness, plus share a personal story about how pushing through a tough workout helped me push through challenges later in the day.You’ll learn practical ways to:✔ Stop letting emotions dictate your actions✔ Build mental toughness for sales success✔ Win the small battles so you can crush the big onesIf you’re ready to move past overwhelm and start selling with confidence, schedule a Connect Call with me today. On this call, I’ll learn more about you and guide you toward the next right step.👉 Book your call here: https://calendly.com/dawngrooters/connect Don't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

Ever catch yourself scrolling through social media or walking a trade show floor thinking, “They’ve got the best lines… the biggest customers… the perfect Instagram feed”? You’re not alone—and it’s draining your energy. In this episode of Inside Gift & Home, we’re tackling the comparison trap head-on and replacing it with something powerful: healthy competition.You’ll learn:Why comparison kills creativity and momentumHow to shift your focus back to your unique valueThe difference between comparison and healthy competition (and why it matters)Practical ways to turn envy into inspiration without losing your confidencePlus, I’ll share a real-life story from a sales rep who went from feeling stuck to making 8 calls on Monday and landing appointments—by following a proven hybrid sales system. You can schedule your connect call with me using this link: https://calendly.com/dawngrooters/connect If you’re ready to stop comparing and start competing on your own terms, this episode is for you. Let’s elevate your mindset and your results.Don't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

Let’s be honest—there are seasons in this business that feel really heavy. Sales are slow. You’re unmotivated. You’re spinning your wheels and wondering if it’s even worth it.In this episode of Inside Gift & Home, I’m sharing what I personally do when I feel stuck, discouraged, or like I’m falling behind. I talk about how I ground myself in prayer, remind myself of who I am (not what others think), give myself space to journal, and hold onto the truth that it won’t always be like this.You’ll also hear a powerful piece of advice a friend recently gave me: “Just take the next right step.” That phrase has stayed with me—and it might be what you need to hear today too. If you’re in a tough season, I hope this episode feels like a breath of fresh air. You are not alone, and there is a way forward.And if you want support with inside sales or hybrid sales, I’d love to talk with you. The first step is to schedule a connect call with me. On that call, I’ll learn more about where you are and guide you toward the next right step for you and your business.👉 Schedule your connect call here: https://calendly.com/dawngrooters/connect Let’s take that first step—together.Don't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

Are you stuck in the same sales routine, spinning your wheels, and feeling overwhelmed by all the follow-ups, shows, and daily chaos? In this powerful episode of Inside Gift & Home, I invite you to explore two paths:🚪 One keeps you in the old way of doing sales—familiar, but exhausting.🚀 The other introduces a simple mindset shift and a proven method to bring clarity, relief, and new momentum.You’ll learn:Why so many gift & home pros stay stuck in reactive sales modesHow to shift your mindset from burnout to breakthroughThe 3 keys to transforming your daily sales routine without starting from scratchIf you’re ready to trade chaos for clarity and step into a hybrid approach that actually works, this episode is your starting point. Want to talk through how making a change could work for you?Schedule a free connect call with Dawn: https://calendly.com/dgrooters/30min Don't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

In this episode of Inside Gift & Home, I pull back the curtain on a powerful tool that industries like tech, healthcare, real estate, and even non-profits are using to supercharge their sales: the CRM. With 94% of tech companies using CRMs to streamline customer relationships and increase sales efficiency, the gift & home industry is clearly falling behind. You will learn what results these kinds of industries get from using a CRM.So why aren’t more reps and vendors in our industry using CRMs like HubSpot? And what’s the cost of doing business the old way—relying on memory, sticky notes, or scattered spreadsheets? She also shares how her Hybrid Sales Advantage program helps reps blend phone and in-person sales and get organized with a CRM that actually works.Right now, you can enroll in Hybrid Sales Advantage for just $50/month this July and join our 8-Week Sales Jumpstart kicking off August 4th—the perfect way to turn post-show momentum into actual orders and gain the peace of mind you are looking for.Enroll now at www.brokenvesselsales.com/hybridsalesadvantage.Don't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

Still managing your customer relationships with sticky notes, spreadsheets, and good intentions? You’re not alone—but it might be costing you more than you think.In this episode of Inside Gift & Home, Dawn breaks down the top five CRM mistakes she sees reps, agencies, and vendors make—and how to fix them before they sabotage your sales.You’ll learn:🚫 Why “not using a CRM at all” is the #1 mistake holding back growth💡 The difference between storing data and building strategy🔁 How to create a system that works for your follow-ups, reorders, and rep transitions✅ Why Hybrid Sales Advantage teaches HubSpot CRM step-by-step—without the overwhelmPlus, hear a powerful testimonial from recent program alum Jeni, who shares how HubSpot transformed her daily sales routine. 🎉 July Special: Enroll in Hybrid Sales Advantage for just $50/month, and join the 8-Week Sales Jumpstart beginning August 4th—designed to help you follow up after market, organize your sales, and build momentum heading into fall.👉 Ready to stop dropping balls and start building smarter systems?Enroll now at www.brokenvesselsales.com/hybridsalesadvantage.Don't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

Feeling overwhelmed trying to keep up with customer follow-ups, show notes, or tracking reorders? You’re not alone—and you don’t have to keep juggling it all manually. In this episode of Inside Gift & Home, I break down exactly what a CRM is, why it’s a game-changer for reps, agencies, and vendors in the gift & home space, and how it can simplify your entire sales process.You’ll learn:What a CRM actually does (in plain English)Why HubSpot is a great fit for relationship-based sellingHow Broken Vessel and Core Elements partner to make setup, onboarding, and training seamlessHow to stop dropping balls and start building better systemsThe first step to explore whether HubSpot is right for you or your teamWhether you’re still using spreadsheets or just tired of things slipping through the cracks, this episode will help you get clear, stay consistent, and create a sales rhythm that actually works.👉 Want to see how HubSpot could work for you? Schedule a free connect call with Dawn: https://calendly.com/dgrooters/30min Don't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

In this special episode of Inside Gift & Home, Dawn sits down with Bethany Turner, Sales & Marketing Manager at Core Elements, to talk about how a CRM is evolving inside the gift & home industry—and how they are helping companies make the leap.Bethany shares how Core Elements became a HubSpot Solutions Provider, why they chose HubSpot over other platforms, and how they’re partnering with Broken Vessel Sales Solutions to bring CRM strategy, training, and tools to vendors, agencies, and reps across the industry.Together, we cover:Bethany’s journey into the gift & home world-Why HubSpot is a powerful tool for this relationship-driven industry-The pros, cons, and integrations that make HubSpot a strong fit for reps and vendors alikeHow Core Elements + Broken Vessel provide complete onboarding, implementation, and trainingWhat a CRM can do to streamline sales, follow-ups, and customer management for growth-minded businessesIf you’ve been thinking about implementing a CRM—but feel overwhelmed by where to start or how to make it work in this industry—this episode will give you the clarity and confidence to move forward.👉 Let’s talk! Schedule a connect call with Dawn at [email protected] (https://calendly.com/dgrooters/30min) or Bethany at [email protected] to take the first step.Don't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

What happens when a seasoned CEO decides to turn decades of high-level leadership into a mission to help other leaders grow? In this powerful episode I sit down with Dusty Holcomb, CEO & Founder of Arcqus Group, a firm dedicated to helping senior leaders unlock transformational growth through clarity, alignment, and execution. With over 25+ years leading complex, high-growth organizations—from transforming AAA Carolinas to scaling Red Stag Fulfillment—Dusty knows firsthand the weight leaders carry. And he knows where many get stuck: not in ambition, but in the space between vision and action.You’ll hear Dusty share:What most leadership teams miss when they’re chasing growthWhy clarity isn’t just a leadership buzzword—it’s a game-changerReal stories of turning resistance into momentum during major transformationsHow Arcqus Group equips CEOs with the tools, systems, and support to scale sustainablyWhether you're a founder, executive, or emerging leader, Dusty’s insights will help you reframe your approach and lead with sharper focus—and greater impact. Want to lead with more clarity and confidence?This episode is your roadmap to aligning your team, sharpening your vision, and unlocking the kind of leadership that leaves a legacy. Connect with Dusty via email at [email protected], at his website: www.arcqusgroup.com, or via Linked In https://www.linkedin.com/in/dustyholcomb/.Don't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

You crushed it at market… but if you're waiting until you get home to follow up, you’re already losing ground. In this episode of Inside Gift & Home, we're diving into one of the biggest missed opportunities in our industry: timely, intentional show follow-up. We explore why most reps and vendors are half a step too late—and what to do instead.You’ll learn:How to start your follow-up while you’re still at the showTools and systems to organize leads without overwhelmWhy hybrid sales (phone + email + in-person) keeps you connected and closingWhat to say and when to say it after a buyer walks awayThe reps and vendors who win the post-show season are the ones who never really left the floor. They use the right tools, build real relationships, and follow through in real time. Ready to see how your follow-up strategy stacks up? Take the Hybrid Sales Assessment and get a personalized roadmap to connect with more buyers, save time, and close more sales. https://www.brokenvesselsales.com/hybrid-sales-5-minute-assessment Don't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

In this energizing episode, I sits down with Kate Duff, Business Strategist and Founder of Claxton Collective, to talk about the real challenges facing the gift & home industry—and the surprising ways our current circumstances are creating stronger community and collaboration. Kate shares how she’s helping brands and sales reps streamline their sales process, cut through the noise, and grow with fewer, smarter steps. Her no-nonsense approach clears the way for real progress, and her passion for people shines through in every word.You’ll hear:The biggest roadblocks sales teams are facing right nowHow to simplify systems to make it easier to buy—and easier to sellWhy now is the time to lean into collective solutionsSome classic Kate-isms that’ll have you nodding, laughing, and rethinking how you workIf you’ve been feeling the weight of a complex sales process, this episode will give you a fresh perspective—and maybe even a path forward. You can connect with Kate at https://www.claxtonconsulting.co/ Don't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

In this vulnerable episode of Inside Gift & Home, I open up about some of the deepest regrets I carry from her years as a road rep—moments where the pressure to perform and the need to be “always available” came at a heartbreaking cost. From taking vendor calls during labor to missing out on precious time with her children—including a tragic moment she’ll never forget—this is a personal story. But it’s not just about regret. It’s about redemption, purpose, the lessons learned along the way. and the passion to help others. If you’re burned out, stretched too thin, or wondering how long you can keep up the road warrior lifestyle—this episode is for you. You don’t have to choose between your business and your life. There’s a better way.👉 Ready to build a career that supports your life—not one that competes with it?Schedule a call with Dawn to learn how Hybrid Sales Advantage can help. https://calendly.com/dgrooters/30min Don't forget to subscribe on ⁠⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧

You got a Faire order—you see it as another customer who didn't order with me. So now what?⁠In this episode of Inside Gift & Home, we unpack the simple truth: a single order on Faire is just the beginning of the relationship, not the end. For vendors, reps, and retailers alike, the goal is to turn that first click into consistent connection—and repeat sales.⁠⁠With retailers stretched thin, the opportunity is wide open to stand out—not by pushing harder, but by serving smarter.⁠⁠We’ll explore:⁠Why post-Faire follow-up is often the missing link in sales⁠How to use hybrid sales (phone + digital + CRM) to stay top of mind⁠What reps and vendors can do to work with Faire, not against it⁠How your rep Faire link, CRM tracking, and personal touches can drive loyalty⁠⁠Whether you're on the road, in the showroom, or working from your kitchen table—this episode gives you the strategy and tools to turn “thanks for your order” into “let’s grow together.”⁠⁠🎯 BONUS: Want to know how your follow-up strategy stacks up?⁠Take the Hybrid Sales 5-Minute Assessment and discover how to connect with more buyers, save time, and generate more reorders—on and off Faire.⁠👉 https://www.brokenvesselsales.com/hybrid-sales-5-minute-assessment⁠Don't forget to subscribe on ⁠⁠⁠⁠⁠⁠Apple ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠ to Inside Gift & Home 🎧