PODCAST · business
The Uncommon Area
by Action Property Management
Navigating the complexities of Homeowners Associations (HOAs) can be challenging. In The Uncommon Area, we provide HOA board members, property managers, and community leaders with expert insights on governance, legal issues, maintenance, and community engagement to help you lead effectively and compliantly.
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How Can $1 Protect Your HOA? | Ep. 95
How do homeowners associations make sure their voices are heard when new legislation is proposed?In this episode of The Uncommon Area, host Matthew Holbrook is joined by Mike Perlof, Director of Client Services at Fenton Grant Law Group and President of the Community Associations Institute (CAI) Orange County Chapter, along with Cory Neubauer, Co-Founder and Chief Executive Officer of Nextier Insurance Services and an active volunteer leader with CAI-CLAC, the California Legislative Action Committee.Together, they discuss how CAI-CLAC advocates for California community associations, educates legislators, and helps shape legislation that affects millions of homeowners. They also explain the Buck A Door program, which encourages HOAs to contribute $1 per door, per year or more to help fund legislative advocacy that benefits community associations throughout California.Whether you're a board member, community manager, or industry professional, this episode offers valuable insight into how advocacy works, why it matters, and how you can help strengthen the future of California HOAs.ResourcesHOA boards, community managers, and industry partners are encouraged to support CAI-CLAC's Buck A Door program by contributing $1 per door, per year or more to help fund legislative advocacy for California community associations.Donate / Learn Morehttps://caiclac.com/donate/Watch the CAI-CLAC Explainer Videohttps://www.youtube.com/watch?v=TbpAVkszcEAThe Buck A Door program is a simple way for California HOAs to support legislative advocacy that directly impacts community associations across the state. CAI-CLAC monitors proposed legislation, educates lawmakers, organizes grassroots outreach, and advocates on issues affecting HOA governance, insurance, assessments, board operations, property rights, and community living.Even a small annual contribution can make a meaningful difference when communities across California participate. For example, a 100-unit association contributing $1 per door would provide $100 annually toward advocacy efforts that help protect and strengthen the HOA industry.CAI-CLAC is not a political action committee and does not contribute to political campaigns. Donations support legislative advocacy, education, communication, lobbying efforts, and grassroots outreach on behalf of California community associations.Mike Perlof: https://www.fentongrant.com/personnel/mike-perlof/Cory Neubauer: https://nextierins.com/about-us/Follow The Uncommon Area for expert-led discussions on HOA law, governance, and property management best practices. Rather watch the episode? Subscribe to our YouTube channel or go to our page. Have a topic you’d like covered? Email us at [email protected] or follow us on Facebook, Instagram, or LinkedIn.
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Pending California Legislation HOA Boards Should Know About | Ep. 94
Update (June 24, 2026): The Assembly committee hearing on SB 1007, scheduled for June 24, was canceled at the author's request. The bill has not been defeated or signed into law and remains active in the legislative process.The concerns discussed in this episode remain relevant, and there is still time for homeowners, board members, and community associations to make their voices heard. We'll continue to share updates as the bill moves forward.California’s HOA industry is facing several significant legislative proposals that could reshape how associations plan for reserves, fund operations, and address future maintenance obligations.Attorney Robert DeNichilo joins Matthew Holbrook to explain the role of the California Legislative Action Committee (CLAC), discuss the rationale behind AB 2050’s reserve funding requirements, and examine concerns surrounding SB 1007’s proposed assessment caps.Topics include:• What CLAC does and how it influences legislation• The reasoning behind AB 2050 and mandatory reserve funding• Deferred maintenance and the lessons learned from aging communities• Why reserve studies matter• How assessment caps could affect HOA finances• The relationship between reserve funding and special assessments• Fannie Mae and Freddie Mac reserve funding considerations• Ways HOA board members and managers can participate in advocacy efforts• Additional legislation involving HVAC systems, heat pumps, and election by acclamationTake action and learn more:https://www.votervoice.net/CAI/Campaigns/138083/RespondGuest:Robert DeNichilohttps://www.dlawapc.com/Follow The Uncommon Area for expert-led discussions on HOA law, governance, and property management best practices. Rather watch the episode? Subscribe to our YouTube channel or go to our page. Have a topic you’d like covered? Email us at [email protected] or follow us on Facebook, Instagram, or LinkedIn.TIMESTAMPS01:19 Meet Robert DeNichilo & CLAC04:56 AB 2050: Mandatory Reserve Funding06:08 Champlain Towers & Deferred Maintenance08:19 Massive HOA Special Assessments09:32 The Reserve Funding Formula11:23 Reserve Study Best Practices13:37 Will AB 2050 Pass?15:24 How HOA Leaders Can Influence Legislation18:57 SB 1007 Explained20:45 Assessment Caps & CPI22:13 Why Assessment Caps Create Problems23:53 Realtors, Lenders & Fannie Mae26:34 What HOA Boards Should Do Now28:05 The Conflict Between AB 2050 & SB 100730:00 Why HOA Leaders Need to Speak Up31:05 Predictions for SB 100733:07 Other Pending HOA Bills34:23 Election by Acclamation Changes34:59 When Will We Know the Outcome?35:52 Final Thoughts
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Is Your HOA Board Exposed to Liability for Negligence? | Ep. 93
Volunteer HOA board members don't get paid...but they can absolutely get sued. In this episode, HOA attorney Lisa Tashjian of Beaumont Tashjian joins host Matthew Holbrook to break down one of the most overlooked risks in community association governance: board member negligence.Lisa explains the difference between negligence and gross negligence, why boards that haven't raised assessments in years should be concerned rather than proud, and how deferred maintenance creates real legal exposure. She also covers the business judgment rule, what happens when boards go opinion shopping for favorable expert reports, and why ignoring a complaint is never a neutral act.Plus: the social media habit that quietly creates liability for the whole board, the difference between meeting minutes and board resolutions, and why a "book of resolutions" might be the most underused protection tool in HOA governance.If you serve on a board, manage communities, or advise associations, this one is worth your full attention.Follow The Uncommon Area for expert-led discussions on HOA law, governance, and property management best practices. Rather watch the episode? Subscribe to our YouTube channel or go to our page. Have a topic you’d like covered? Email us at [email protected] or follow us on Facebook, Instagram, or LinkedIn.
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AB 130 Revisited [Pt 2]: Are We Overreacting? | Ep. 92
California HOAs are still trying to fully understand the impact of AB 130, and according to attorney Dirk Petchul, many boards may be focusing on the wrong things.In this episode of The Uncommon Area, Matthew Holbrook sits down with Dirk to break down the real-world implications of AB 130, including HOA fine limitations, “cured” violations, enforcement confusion, and the legal gray areas community associations are now navigating across California.The conversation explores: • AB 130 explained for HOA boards • California HOA enforcement changes • The $100 HOA fine limitation • What qualifies as a cured violation • Why some HOA boards may be overreacting • The risks of aggressive enforcement strategies • Health and safety enforcement concerns • Why associations should review their governing documents nowThis episode is essential listening for HOA board members, community managers, homeowners, and industry professionals trying to understand how AB 130 is reshaping HOA operations and enforcement in California.Learn more about Dirk Petchul and HOA legal services at Petchul LawFollow The Uncommon Area for expert-led discussions on HOA law, governance, and property management best practices. Rather watch the episode? Subscribe to our YouTube channel or go to our page. Have a topic you’d like covered? Email us at [email protected] or follow us on Facebook, Instagram, or LinkedIn.
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AB 130 Revisited [Pt 1]: The Enforcement Challenges Facing HOAs | Ep. 91
California HOAs are still adjusting to the realities of AB 130 months after the law reshaped HOA enforcement rules across the state.In this episode of The Uncommon Area, Matthew Holbrook is joined by HOA attorney Maria Kao for Part 1 of a two-part AB 130 series focused on one major question:How can HOA boards enforce community standards when traditional fines are no longer an effective deterrent?The conversation explores:California HOA fine limitations under AB 130Repeat and ongoing violationsHOA reimbursement assessmentsHealth and safety exemptionsHearing procedures and enforcement policiesShort-term rental enforcementAmenity suspension and alternative enforcement toolsCommunication strategies for improving homeowner complianceRather than simply discussing the legislation itself, this episode focuses on the practical challenges California HOA boards and managers are now facing in day-to-day operations.Follow The Uncommon Area for expert-led discussions on HOA law, governance, and property management best practices. Rather watch the episode? Subscribe to our YouTube channel or go to our page. Have a topic you’d like covered? Email us at [email protected] or follow us on Facebook, Instagram, or LinkedIn.
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When HOA Meetings Go Wrong: Texas Law & Codes of Conduct | Ep. 90
What happens when a homeowner refuses to leave a board meeting? When a fellow board member is exposing the association to liability? When one resident sends 173 emails in four months and every single one is technically civil?In Episode 90 of The Uncommon Area, Matthew Holbrook is joined by Texas HOA and condominium attorney Teddy Holtz to explore one of the most pressing challenges in community association management: what to do when civility breaks down.From meeting notice requirements to codes of conduct, from disruptive homeowners to dysfunctional boards, this episode gives board members and property managers the legal tools they need to run better, more protected communities.Topics covered in this episode:Texas board meeting notice requirements for HOAs and condominium associationsWhen and how to run an executive session properlyWhether boards are legally required to allow homeowner participationHow to handle a disruptive homeowner, including removal, adjournment, and reconveningWhether a homeowner can legally be barred from a reconvened meeting in TexasRecording board meetings in Texas: what is allowed and what is notHomeowner codes of conduct: what to include and how enforceable they areBoard member codes of conduct: ethical standards, self-dealing, and speaking with a unified voiceWhether a board can vote to remove one of its own members under Texas lawWhy financial consequences may be the only thing that changes a bully’s behaviorThe growing impact of AI-generated responses in HOA disputesResources:Guest: Teddy Holtz, Texas HOA AttorneyHost: Matthew Holbrook, Action Property ManagementSubscribe to The Uncommon Area on Apple Podcasts, Spotify, and YouTubeFollow The Uncommon Area for expert-led discussions on HOA law, governance, and property management best practices. Rather watch the episode? Subscribe to our YouTube channel. Have a topic you’d like covered? Email us at [email protected] or follow us on Facebook, Instagram, or LinkedIn.*Legal requirements vary by state. This episode uses Texas law as examples. Board members should consult local counsel for state-specific guidance.
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Is Your HOA Properly Insured? | Ep. 89
In this episode of The Uncommon Area, Action Property Management's CEO, Matthew Holbrook, is joined by insurance expert Dennis Socher to break down HOA and D&O insurance in a way that is practical, clear, and actionable. From directors and officers (D&O) insurance to general liability coverage, this conversation helps boards understand what their policies actually cover and where they may be exposed.Many associations assume they are properly insured, but coverage gaps, exclusions, and outdated property valuations can create serious financial risk. This episode explores how those gaps happen and how boards can take a more proactive approach to managing insurance.We cover:The difference between HOA D&O insurance, errors and omissions, and general liabilityWhat HOA insurance policies typically cover and what they excludeHow HOA insurance coverage limits are determined and why minimums may not be enoughHow to evaluate property replacement cost and avoid underinsuranceWhy HOA insurance premiums are rising and why the market is tighteningHow water damage, maintenance, and claims history impact your policyWhat to expect during the HOA insurance renewal processThe role of an insurance broker and how to choose the right oneWhen umbrella insurance makes sense for additional protectionThis episode is essential for HOA board members, community managers, and anyone involved in community association management who wants to better understand HOA insurance, reduce risk, and make more informed decisions.Follow The Uncommon Area for expert-led discussions on HOA law, governance, and property management best practices. Rather watch the episode video? Subscribe to our YouTube Channel!Have a topic you’d like covered? Email us at [email protected] or follow us on Facebook, Instagram or LinkedIn.
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HOA Board Conflict Series (Pt. 2): Executive Session and Board Dynamics | Ep. 88
Executive session is one of the most misunderstood aspects of HOA governance.In Episode 88 of The Uncommon Area, Matthew Holbrook continues his conversation with HOA attorney James McCormick of Delphi Law Group to explain when boards should move discussions into executive session and why it matters.They discuss legal matters, collections, member discipline, contract formation, foreclosure discussions, and payment plans. The conversation also explores leadership lessons from The Five Dysfunctions of a Team and how trust and healthy conflict shape effective boards.ResourcesLearn more about James McCormickRead The Five Dysfunctions of a Team by Patrick LencioniFollow The Uncommon Area for expert-led discussions on HOA law, governance, and property management best practices. Rather watch the episode video? Subscribe to our YouTube Channel!Have a topic you’d like covered? Email us at [email protected] or follow us on Facebook, Instagram or LinkedIn.
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HOA Board Conflict Series (Pt. 1): Can a Board Member Be Removed? | Ep. 87
What happens when conflict erupts inside the HOA board?In Episode 87 of The Uncommon Area, Matthew Holbrook speaks with HOA attorney James McCormick of Delphi Law Group about one of the most uncomfortable realities of community governance: disagreements between board members.They explore whether a board member can actually be removed, how recall elections work, and why most association conflicts stem from human dynamics rather than legal issues.The conversation also highlights the importance of education, expectation management, and strong governance practices that help boards work together effectively.If you serve on a board or manage an association, this episode offers practical insight into navigating difficult situations.ResourcesLearn more about James McCormickFollow The Uncommon Area for expert-led discussions on HOA law, governance, and property management best practices. Rather watch the episode video? Subscribe to our YouTube Channel!Have a topic you’d like covered? Email us at [email protected] or follow us on Facebook, Instagram or LinkedIn.
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HOA Audits Explained: Fraud Risks, Financial Controls, and What Boards Should Watch | Ep. 86
HOA audits play a critical role in ensuring financial transparency and accountability within community associations.In this episode of The Uncommon Area, host Matthew Holbrook sits down with CPA Sam Timothy to discuss how HOA audits work and what boards should pay attention to when reviewing financial reports.They explore how auditors verify cash balances, confirm expenses, and identify irregularities that may indicate fraud or financial mismanagement. The conversation also covers internal financial controls, the purpose of forensic audits, and how tax rules apply to associations.Guest:Sam Timothy, CPATimothy, DeVolt & CompanyLinkedIn: https://www.linkedin.com/in/sam-timothy-c-p-a-3b9b17/Follow The Uncommon Area for expert-led discussions on HOA law, governance, and property management best practices. Rather watch the episode video? Subscribe to our YouTube Channel!Have a topic you’d like covered? Email us at [email protected] or follow us on Facebook, Instagram or LinkedIn.
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How to Avoid Defect Litigation | Ep. 85
Litigation is one tool, not the only tool. This episode with Chad Thomas of Berding & Weil explores how boards can evaluate defects, understand SB 800, and pursue resolution without rushing into a lawsuit.Follow The Uncommon Area for expert-led discussions on HOA law, governance, and property management best practices. Rather watch the episode video? Subscribe to our YouTube Channel!Have a topic you’d like covered? Email us at [email protected] or follow us on Facebook, Instagram or LinkedIn.
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Hacked? Understanding Cybersecurity in HOAs | Ep. 84
Cybersecurity threats against homeowners associations are increasing, and HOAs are becoming prime targets for cyber attacks, fraud, and data breaches. In this episode of The Uncommon Area, host Matthew Holbrook is joined by Brad Perry, CIO at Action Property Management, to break down what HOA board members and managers need to know about cybersecurity today.This conversation covers why the human element is the biggest cybersecurity risk, how phishing and spear-phishing attacks work, and why HOAs must take a layered approach to digital protection. Brad explains the importance of cybersecurity training, multi-factor authentication, device security, and working with a management company that maintains and documents secure systems. The episode also explores how artificial intelligence is making cyber attacks more convincing through voice and video scams, and what boards should do if a breach occurs.If you are an HOA board member, property manager, or real estate professional responsible for safeguarding association finances and resident data, this episode provides practical guidance you can act on right away.Follow The Uncommon Area for expert-led discussions on HOA law, governance, and property management best practices. Rather watch the episode video? Subscribe to our YouTube Channel!Have a topic you’d like covered? Email us at [email protected] or follow us on Facebook, Instagram or LinkedIn.
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What Every HOA Board Member Should Know | Ep. 83
What does it really mean to serve on an HOA or condo board?In this episode of The Uncommon Area, attorney Grant Neidenfeuhr joins Matthew Holbrook to unpack the legal and practical realities board members face. From understanding that associations are nonprofit corporations to navigating enforcement, assessments, communication, and decision making, this conversation provides clear guidance for board members who want to do the job well.They explore why acting in good faith and in the best interest of the association matters, how condos and single family HOAs differ under the law, and why education and transparency can dramatically change how homeowners perceive their HOA.A must listen for board members, community leaders, and managers who want to build trust and protect their communities.***Legal requirements vary by state. This episode uses Texas law as examples, and board members should consult local counsel for state specific guidance.Follow The Uncommon Area for expert-led discussions on HOA law, governance, and property management best practices. Rather watch the episode video? Subscribe to our YouTube Channel!Have a topic you’d like covered? Email us at [email protected] or follow us on Facebook, Instagram or LinkedIn.
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How Creative Financing Impacts Homebuyers and Investors in HOAs | Ep. 82
Creative financing is changing how homes are bought and sold. Caleb Christopher joins The Uncommon Area to explain what HOAs need to know about investors, seller financing, and rental rules, and why clarity may be a board’s strongest tool.Key Topics CoveredWhat creative financing actually meansSeller financing vs. subject-to transactionsWhy low-interest mortgages are valuable assetsHow investors evaluate HOA rules before buyingRental caps, short-term rental restrictions, and enforcement challengesCo-living and rent-by-the-room trendsWhy public-facing HOA disclosures matterRethinking the HOA and investor relationshipFollow The Uncommon Area for expert-led discussions on HOA law, governance, and property management best practices. Rather watch the episode video? Subscribe to our YouTube Channel!Have a topic you’d like covered? Email us at [email protected] or follow us on Facebook, Instagram or LinkedIn.
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[SPECIAL EPISODE] Be Astonished & Tell About It | Ep. 81
As the year comes to a close, we wanted to share something a little different.This special holiday episode is a story about a delayed flight, a tired mother, a hurt toddler, and a few strangers who chose to pay attention. What unfolded was a simple act of kindness that grew into something meaningful and unforgettable.At Action Property Management, this is our heartbeat. Caring for people. Walking alongside others. Showing up when it matters, even in small ways.As you head into the holidays and the new year, we hope this story encourages you to notice the moments around you that are worth paying attention to, worth being astonished by, and worth sharing with others.Wishing you a meaningful holiday season and a hopeful year ahead!
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HOA Fiduciary Duty: Can Board Members Be Sued Personally? | Ep. 80
Attorney Cang Le of Le Firm joins The Uncommon Area for a clear look at what fiduciary duty really means for HOA board members.Cang and host Matthew Holbrook break down how board decisions are judged, why expert guidance matters, what creates legal exposure, and how the business judgment rule actually works in practice.If you serve on an HOA board or work in community management, this episode gives you practical insight into how to make sound decisions that protect the association and yourself.In this episode:• What fiduciary duty covers• Why HOAs function as corporations• The duty of care and duty of loyalty• How courts evaluate board decisions• The risks that lead to personal liability• The role of experts in protecting the board• Conflicts of interest that catch boards off guard• Budget season pressures and reserve funding realities• What boards should prioritize in 2025Follow The Uncommon Area for expert-led discussions on HOA law, governance, and property management best practices. Rather watch the episode video? Subscribe to our YouTube Channel!Have a topic you’d like covered? Email us at [email protected] or follow us on Facebook, Instagram or LinkedIn.
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How SB 326 Is Shaping Home Values and HOA Stability | Ep. 79
Matthew Holbrook sits down with mortgage advisor John Farrell to break down how SB 326, the Balcony Bill, is reshaping condo sales across California. They explore why inspections can derail a sale, how Fannie Mae and Freddie Mac evaluate HOA risk, and why some communities are seeing major price shifts.If you are on a board, buying a condo or managing an HOA, this episode helps you understand the financial pressure points created by the law and how to navigate them.Topics Covered:• How SB 326 inspections affect lending• Why financing can collapse even when the unit is fine• Reserve funding issues and shortfalls• Declined lists for condos• Special assessments and HOA loans• Cash buyers vs. conventional buyers• How healthy HOAs maintain home valuesFollow The Uncommon Area for expert-led discussions on HOA law, governance, and property management best practices. Rather watch the episode video? Subscribe to our YouTube Channel!Have a topic you’d like covered? Email us at [email protected] or follow us on Facebook, Instagram or LinkedIn.
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Can My HOA Arrest My Neighbor? | Ep. 78
Can an HOA act like law enforcement? Attorney Darren M. Bevan joins host Matthew Holbrook to unpack what homeowners associations can and can’t do when neighbor disputes escalate. From late-night parties to illegal behavior, this episode explores how far an HOA’s authority really goes and where the law draws the line.Learn how to handle nuisance complaints, enforce governing documents legally, and protect your board from liability. Plus, hear about the landmark Woolard v. Regent Real Estate Services, Inc. case that reshaped HOA responsibility in California.In this episode:What powers HOA boards actually have (and don’t)When to involve law enforcementHow to handle nuisance complaints fairlyAvoiding overreach and liabilityLessons from recent California case lawPerfect for: HOA board members, community managers, and homeowners who want practical insight into enforcement, risk management, and neighbor relations.Resources:Woolard v. Regent Real Estate Services, Inc. – Read the case summaryGuest: Darren M. Bevan, Baydaline & Jacobsen LLPPodcast: The Uncommon Area by Action Property ManagementFollow The Uncommon Area for expert-led discussions on HOA law, governance, and property management best practices. Rather watch the episode video? Subscribe to our YouTube Channel!Have a topic you’d like covered? Email us at [email protected] or follow us on Facebook, Instagram or LinkedIn.
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Avoiding Costly Mistakes in Construction Defect Litigation | Ep. 77
Is your HOA facing construction defects or considering legal action? In this episode of The Uncommon Area, host Matthew Holbrook talks with Joe Smith of Burg Simpson Law Firm about how community associations can protect themselves when construction issues arise.They cover everything from identifying potential defects and navigating statutes of limitation to understanding tolling agreements and strategic settlements. You’ll learn what steps boards should take before litigation and why most cases settle long before trial.This episode is a must-listen for HOA board members, property managers, and community leaders who want expert guidance on construction defect claims and risk management in common-interest communities.Follow The Uncommon Area for expert-led discussions on HOA law, governance, and property management best practices. Rather watch the episode video? Subscribe to our YouTube Channel!Have a topic you’d like covered? Email us at [email protected] or follow us on Facebook, Instagram or LinkedIn.
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Fighting Fair: HOA Conflict, Mediation, and the Art of Dispute Avoidance | Ep. 76
HOA disputes are inevitable, but how your board handles them determines whether your community grows stronger or fractures under pressure.In this episode of The Uncommon Area, host Matthew Holbrook talks with attorney Sandra L. Gottlieb of SwedelsonGottlieb about what it really means to fight fair in homeowners associations. From mediation and arbitration to board decisions and neighbor disagreements, they unpack strategies that protect both your HOA and its sense of community.You’ll learn:• The differences between IDR, ADR, mediation, and arbitration• Why some forms of arbitration can put HOAs at risk• How to navigate legal conflicts with homeowners• When empathy and creativity can prevent costly litigationWhether you are a board member, property manager, or HOA resident, this episode will help you approach conflict with confidence, clarity, and compassion.Follow The Uncommon Area for expert-led discussions on HOA law, governance, and property management best practices. Rather watch the episode video? Subscribe to our YouTube Channel!Have a topic you’d like covered? Email us at [email protected] or follow us on Facebook, Instagram or LinkedIn.
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What Makes an HOA Thrive? | Ep. 75
What makes some HOAs consistently successful? In this special episode of The Uncommon Area, host Matthew Holbrook talks with Judge Bugbee, founder of HOA Connect North Texas, about what separates thriving communities from struggling ones.Judge shares his journey from HOA board president to launching an organization that educates and equips volunteer leaders across Texas. The conversation explores how HOA Connect has grown, the support it provides to communities, and the leadership principles that create strong, connected associations.You’ll learn:• How HOA Connect educates board members and builds leadership skills• Why transparency and proactive communication reduce conflict and build trust• The impact of community events on property value and satisfaction• How strategic reserve studies and budgeting prevent surprises and save money• The importance of partnerships with cities, vendors, and homeownersIf you are an HOA board member, property manager, or community leader, this episode offers practical insights and real-world examples to help you lead with confidence and purpose.Follow The Uncommon Area for expert-led discussions on HOA law, governance, and property management best practices. Rather watch the episode video? Subscribe to our YouTube Channel!Have a topic you’d like covered? Email us at [email protected] or follow us on Facebook, Instagram or LinkedIn.
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Disaster Strikes: How HOAs Can Prepare, Notify, and Protect | Ep. 74
Insurance is one of the most complex and fast-changing aspects of HOA management. In this episode of The Uncommon Area, host Matthew Holbrook talks with Jonathan Naranjo of Liberty Naranjo about the biggest insurance challenges communities face today and what boards can do to prepare.They discuss why HOA insurance premiums are rising, how to identify and reduce risk factors, and what boards should know about the difference between admitted and non-admitted carriers. Jonathan also shares practical tips for improving board communication, increasing transparency with homeowners, and planning ahead to protect both property and finances.If you serve on an HOA board or manage a community, this episode will help you make sense of insurance, navigate coverage options, and make smarter, more confident decisions.Follow The Uncommon Area for expert-led discussions on HOA law, governance, and property management best practices. Rather watch the episode video? Subscribe to our YouTube Channel!Have a topic you’d like covered? Email us at [email protected] or follow us on Facebook, Instagram or LinkedIn.
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Property Lines: When Public Access Meets Private Communities | Ep. 73
When public access meets private HOA property, the legal boundaries can get complicated. In this episode of The Uncommon Area, host Matthew Holbrook talks with attorney Sandra Gottlieb of Swedelson Gottlieb about how California associations can navigate shared spaces, easements, and access rights under the California Coastal Act.They break down how public use impacts liability, insurance, and maintenance responsibilities, plus what boards should know about managing trails, beaches, and community amenities that border public land.If you are an HOA board member, manager, or homeowner dealing with shared or open-access areas, this episode offers practical legal guidance to protect your association and its property rights.Follow The Uncommon Area for expert-led discussions on HOA law, governance, and property management best practices. Rather watch the episode video? Subscribe to our YouTube Channel!Have a topic you’d like covered? Email us at [email protected] or follow us on Facebook, Instagram or LinkedIn.
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Texas Edition: Short Term Rentals | Ep. 72
Attorney Leah Burton joins host Matthew Holbrook to unpack what HOAs can do regarding short-term rentals.
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Understanding AB 130: New Rules for HOA Fines | Ep. 71
California HOAs face major changes with AB 130, the new law limiting fines to $100 per violation and requiring homeowners be given an opportunity to cure issues before enforcement. In this special episode of The Uncommon Area, host Matthew Holbrook talks with HOA attorney Steve Tinnelly about what these changes mean for enforcement, health and safety exceptions, and how boards should update policies to stay compliant.If you are a board member, property manager, or community leader in California, this episode provides actionable guidance to navigate AB 130, maintain compliance, and protect your association.Follow The Uncommon Area for expert-led discussions on HOA law, governance, and property management best practices. Rather watch the episode video? Subscribe to our YouTube Channel!Have a topic you’d like covered? Email us at [email protected] or follow us on Facebook, Instagram or LinkedIn.
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Managing Rising HOA Insurance Costs | Ep. 70
HOA insurance costs are skyrocketing, and boards need to act before it impacts residents and budgets. In this episode of The Uncommon Area, host Matthew Holbrook talks with Cory Neubauer of NEXTIER Insurance Services about why premiums are surging, how to navigate admitted vs. non-admitted carriers, and strategies for risk management in high-cost markets.They cover the drivers behind rising premiums, the limits of deductible changes, per-unit policy impacts, and why early communication with brokers and homeowners is critical. Cory also shares practical steps boards can take to protect property values, maintain compliance, and plan for future insurance spikes.If you serve on an HOA board, manage a community, or want to understand how insurance changes affect your neighborhood, this episode provides actionable guidance and expert insight.Follow The Uncommon Area for expert-led discussions on HOA law, governance, and property management best practices. Rather watch the episode video? Subscribe to our YouTube Channel!Have a topic you’d like covered? Email us at [email protected] or follow us on Facebook, Instagram or LinkedIn.
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Can HOAs Take Away Free Speech? | Ep. 69
Can an HOA restrict what homeowners say or display? In this episode of The Uncommon Area, host Matthew Holbrook sits down with attorney Sarah A. Paas of Tinnelly Law Group to unpack one of the most misunderstood issues in community living: free speech rights inside an HOA.They explore what the First Amendment actually protects, how California law extends additional rights to residents, and where the line is drawn between commercial and non-commercial speech. From political signs to social media posts, this conversation breaks down what HOAs can and cannot regulate, and how boards can set fair, compliant rules that respect freedom of expression while maintaining community harmony.If you’re an HOA board member, community manager, or homeowner, this episode will help you navigate speech rights, signage rules, and practical policies that protect both values and voices.Follow The Uncommon Area for expert-led discussions on HOA law, governance, and property management best practices. Rather watch the episode video? Subscribe to our YouTube Channel!Have a topic you’d like covered? Email us at [email protected] or follow us on Facebook, Instagram or LinkedIn.
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SB326: Your HOA’s Structural Wake-Up Call | Ep. 68
California HOAs face major compliance and financial challenges under SB 326, the Balcony Bill. In this episode of The Uncommon Area, host Matthew Holbrook is joined by Ryan Darby, Regional Director at Action Property Management, and Tad Black, VP of Community Management, to explain how balcony inspections impact lending, insurance, and property values.They cover what qualifies as a compliant inspection, the “stoplight” grading system, how ambiguous reporting can halt real estate transactions, and why associations may end up on Fannie Mae or Freddie Mac blacklists. Boards and managers will learn proactive steps to secure repair scopes, document compliance, and protect their community from financial and reputational risk.If you serve on a board, manage a community, or own property in an HOA, this episode provides actionable guidance to stay ahead of SB 326 requirements and prevent costly surprises.Follow The Uncommon Area for expert-led discussions on HOA law, governance, and property management best practices. Rather watch the episode video? Subscribe to our YouTube Channel!Have a topic you’d like covered? Email us at [email protected] or follow us on Facebook, Instagram or LinkedIn.
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HOA Elections EXPOSED: Behind the Scenes with a Ballot Expert | Ep. 67
HOA elections can make or break community trust, yet many boards and managers underestimate the complexity of running them fairly. In this episode of The Uncommon Area, host Matthew Holbrook talks with Lisa Schwartz, founder of The Ballot Box, a firm specializing in HOA elections for over 18 years.They unpack everything from legal requirements and ballot security to electronic voting and common election pitfalls. Lisa explains why third-party oversight is critical, how her firm prevents fraud with unique identifiers and double-envelope systems, and what boards should do before, during, and after election season to ensure transparency and compliance.Listeners will also learn about cumulative voting, electronic tabulation, and the responsibilities of inspectors, plus practical tips for avoiding privacy violations, tampering, and procedural errors.If you are an HOA board member, property manager, or resident, this episode provides actionable insights to run fair, compliant, and trustworthy elections.Follow The Uncommon Area for expert-led discussions on HOA law, governance, and property management best practices. Rather watch the episode video? Subscribe to our YouTube Channel!Have a topic you’d like covered? Email us at [email protected] or follow us on Facebook, Instagram or LinkedIn.
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Can Communication Kill Conflict? | Ep. 66
Clear, consistent communication is essential for successful HOA management. In this episode of The Uncommon Area, Matthew Holbrook and industry expert Julie Adamen discuss how proactive communication reduces homeowner frustration and increases engagement. They explore best practices such as using multiple communication channels, incorporating visuals, leveraging experts, and maintaining a positive tone. Whether through emails, newsletters, video updates, or in-person meetings, transparency is key to building trust and preventing conflict. Tune in to learn how HOAs can improve relationships with their residents through better communication strategies. Key Points Communication is the foundation of a well-run HOA and directly impacts resident satisfaction. Common homeowner frustrations—high dues, unclear spending, and lack of transparency—can be mitigated through effective communication. Frequency and consistency matter; messages should be delivered multiple times and in various formats. HOAs should utilize different communication methods, including email, newsletters, video updates, social media, and town halls. Engaging experts, using visual aids (graphs, pie charts), and providing real-world comparisons help residents understand HOA decisions. Personalization and positive reinforcement (e.g., highlighting well-maintained homes) create a sense of community and trust. Resources Read Julie’s article here Adamen, Inc. Synthesia.io Watch related episodes: Stop Telling Boring Stories Board Member Blunders: These Mistakes Can Wreck Your HOA The Evolution of HOAs The post Can Communication Kill Conflict? | Ep. 66 appeared first on Action Property Management.
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Electronic Voting in 2025 | Ep. 65
Electronic voting is coming to California homeowners associations! Starting January 1, 2025, HOAs will have the option to conduct elections through electronic voting, offering a modern alternative to traditional mail-in ballots. But what does this mean for board members and managers? Join Matthew Holbrook and Dennis Burke, attorney at Fiore Racobs & Powers, as they dive into the specifics of this legislative change. From updating election rules to navigating the new technical requirements, we break down what you need to know to prepare your HOA for this shift. Plus, we discuss how California’s approach compares to other states and the potential benefits (and challenges) of electronic voting. Topics Covered Key steps to enable electronic voting in your HOA New notice and rule amendment requirements Ensuring secure, anonymous, and accurate voting What board members and managers need to consider Resources Learn more about Dennis Watch related episodes: The Evolution of HOAs The Industry Is Changing . . . How Will You Manage? The post Electronic Voting in 2025 | Ep. 65 appeared first on Action Property Management.
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Board Member Blunders: These Mistakes Can Wreck Your HOA | Ep. 64
In this episode of The Uncommon Area, Matthew Holbrook and guest Kate Kilanowski from Cagle Pugh dive into the common mistakes made by HOA board members and how to avoid them. Whether it’s navigating governing documents, managing communication, or finding the right balance between short-term and long-term decision-making, this episode is packed with insights to help HOA boards function more effectively. Key Topics Missteps with CC&Rs and bylaws The importance of email etiquette and communication Striking the right balance between legal obligations and community relationships The pitfalls of not properly funding reserves Building trust and functioning as a team within the board Recorded live at Hotel Swexan with a dynamic audience, this episode also features practical advice for creating a forward-thinking HOA and strategies for engaging with homeowners effectively. Resources About Kate Kilanowski Connect with Kate on LinkedIn Check out our related episode: Are HOAs a Scam? The post Board Member Blunders: These Mistakes Can Wreck Your HOA | Ep. 64 appeared first on Action Property Management.
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The Evolution of HOAs: What’s Changed and Where Are We Going? | Ep. 63
This episode tackles the evolving nature of the HOA industry, recorded with a live audience at the Marconi Museum in Tustin, CA. Host Matthew Holbrook sits down with Steve Tinnelly from the Tinnelly Law Group to discuss the evolving landscape of HOAs in the U.S. With years of expertise, they explore how recent legislative trends, safety concerns, and community expectations are reshaping HOA governance, management practices, and homeowner experiences. Key topics – Governmental shifts toward regulating HOAs as quasi-government entities – Increasing requirements for board members and implications of safety regulations – The impact of electronic voting and modern tech on HOA elections and engagement – How board member responsibilities are evolving and what this means for community relations – Managing conflicts, improving communication, and fostering a positive community culture Resources About Steve Tinnelly Connect with Steve on LinkedIn Check out our related episode: Are HOAs a Scam? The post The Evolution of HOAs: What’s Changed and Where Are We Going? | Ep. 63 appeared first on Action Property Management.
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Are HOAs a Scam? | Ep. 62
In this eye-opening episode of The Uncommon Area, we tackle one of the most frequently asked questions in the world of property management: Are HOAs a Scam? Joining host Matthew is attorney Jeff Beaumont, who brings over 25 years of experience working with HOAs to this lively discussion. Recorded live at The Skybox in San Diego, in front of a group of HOA board members, this episode sheds light on the complex role that Homeowners Associations (HOAs) play in modern communities.Key TopicsAre HOAs delivering value? The hosts explore the idea of value for assessments, how HOAs manage assets, and whether homeowners receive what they pay for.Common misconceptions: Many homeowners feel frustrated with HOAs, but much of this stems from a lack of understanding and education about the association’s role.The importance of communication: Successful HOAs are transparent and prioritize educating their members. Boards that actively engage and communicate with homeowners often achieve better results and satisfaction.Real-world stories: Jeff shares powerful examples of how HOAs and their management affect homeowners, from rules about water bottles on driveways to the impact of reserve funds on long-term financial health.Humanity in decision-making: A central theme in this episode is the need for compassion in HOA governance. Boards are encouraged to consider the human element, rather than strictly following the “rules” without thought for individual circumstances.The role of reserves: Properly managing an HOA’s reserve funds is critical, yet poorly run associations often find themselves in difficult financial situations, leading to special assessments or higher fees for future homeowners.Individual board member preferences: How do personal agendas impact the broader community? The hosts talk about managing conflicts of interest and ensuring that the board serves the community as a whole.The code of conduct: Jeff explains why having a code of conduct is essential for board members and how it fosters professionalism and trust within the community.TakeawaysHOAs are not inherently a scam, but success depends heavily on how they are managed. Boards that emphasize transparency, communication, and education can deliver immense value to their communities, while poorly managed associations may leave homeowners feeling dissatisfied and undervalued. ResourcesConnect with Jeff on LinkedInBeaumont TashjianThe post Are HOAs a Scam? | Ep. 62 appeared first on Action Property Management.
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Reserve Studies Pt. 2: The Build-Out | Ep. 61
Welcome to the second episode of our HOA Management Podcast series on Reserve Studies, part of The Uncommon Area! In this episode, our host, Matthew Holbrook, is joined by Reserve Analyst Derek Eckert and Board Member J Parsons. This conversation jumps right into the deep-end, exploring the more complex details of reserve studies and how to use them in a more advanced and effective way. If you’re a board member or manager, this episode is essential for preparing your HOA for long-term financial stability. Key Topics Discussed Transitioning from basic reserve studies to advanced strategies Effective budgeting for major repairs and replacements The role of reserve studies in safeguarding the financial health of HOAs Common challenges and how to avoid them Real-life examples of the impact of reserve studies Meet our Special Guests Derek Eckert is the Northern CA President at Association Reserves. With over 20 years of experience, Derek has extensive knowledge on Reserve Study budgets and disclosures for Common Interest Developments. Connect with Derek on LinkedIn Check out Association Reserves J Parsons is the Board President at The Infinity San Francisco, a condominium high-rise in San Francisco. J has dealt with the challenges of running a Board first-hand and offers practical insight into what Board members regularly face. Connect with J on LinkedIn If you missed the first episode of the series, check it out here. It covers the fundamentals of reserve studies and sets the foundation for this episode. The post Reserve Studies Pt. 2: The Build-Out | Ep. 61 appeared first on Action Property Management.
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Reserve Studies Pt. 1: The Blueprint | Ep. 60
Welcome to another episode of The Uncommon Area with your host, Matthew Holbrook! In this episode, we’re diving deep into the world of reserve studies—a crucial aspect of managing homeowner associations (HOAs). Joining us is Mark Smith from Advanced Reserve Solutions, who brings extensive expertise in the field. Mark explains the importance of reserve studies and how they function as a financial plan for associations. He details how to build a reserve study, covering the essential components such as asset evaluation, cost estimation, and budgeting. Whether you’re a new board member or a seasoned manager, understanding these concepts will help you maintain and enhance your community’s financial health. Key Topics Covered: What is a Reserve Study?: Mark breaks down the concept of a reserve study and its significance for HOA financial planning. Components and Calculation: Learn how to itemize and assess the useful life and remaining life of assets like roofing, painting, and other community components. Legal Requirements: Discover the legal obligations for reserve studies, including the need for physical inspections every three years and the implications of missing these updates. Effective Reserve Studies: Insights into what makes a reserve study effective and the pitfalls to avoid. Mark shares tips on gathering accurate information and how to handle price increases and inflation. Visual Inspections: Gain an understanding of the process for determining the remaining life of various components through visual inspections and industry standards. Guest Highlight Mark Smith is the San Diego Regional VP of Advanced Reserve Solutions, Inc. He has over 15 years of professional reserve analysis experience and has personally prepared over 3,000 reserve analyses for communities throughout the State of California. Connect with Mark on LinkedIn Check out more about Advanced Reserve Solutions The post Reserve Studies Pt. 1: The Blueprint | Ep. 60 appeared first on Action Property Management.
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Why HOA Repair Projects Fail | Ep. 59
Description (SEO-Optimized): HOA and homeowners association repair projects are getting more complex and more expensive. In this episode, host Matthew Holbrook sits down with attorney Dirk Petchul of Whitney | Petchul to explore how boards can navigate major repairs, comply with the Balcony Bill, and plan financially for aging infrastructure. Learn practical strategies for assessments, loans, and communication that keep your community on track.Key Topics:Aging Infrastructure and rising repair needsThe Balcony Bill and HOA inspection requirementsFinancial Planning through assessments and loansEmotional and Political Realities during major repairsCommunication Strategies for HOA boardsFollow The Uncommon Area for expert-led discussions on HOA law, governance, and property management best practices. Rather watch the episode video? Subscribe to our YouTube Channel!Have a topic you’d like covered? Email us at [email protected] or follow us on Facebook, Instagram or LinkedIn.
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Is Your Home a Criminal Target? | Ep. 58
Join us as we dive into the crucial topic of neighborhood safety with Phil McMullin from Orange PD. From spotting red flags of criminal activity to the power of neighborhood watch, we uncover the key elements to keeping your community safe. Matthew and Phil explore the unique advantages of living in an HOA and how it fosters a culture of vigilance and security. Tune in to learn how to safeguard your home and strengthen your neighborhood bonds!Key TopicsThe impact of the Broken Window Theory on community safetyHow maintaining property can deter criminal activityThe role of lighting and cameras in crime preventionThe effectiveness of neighborhood watch programsPractical tips for preventing package theft and car break-insEpisode TakeawaysEven small acts of maintenance can prevent larger crimes.Good lighting and surveillance are crucial in deterring criminal behavior.Community engagement through neighborhood watch programs can significantly reduce crime rates.Check out our episode with former MLB player Matt Luke about the pros and cons of HOA living!The post Is Your Home a Criminal Target? | Ep. 58 appeared first on Action Property Management.
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HOA Industry Changes and How Boards Can Adapt | Ep. 57
Join host Matthew Holbrook and HOA expert Mike Perlof as they explore the changing landscape of HOA and homeowners association management. Learn why manager and client turnover is rising, how community managers can avoid burnout, and the impact of Zoom and virtual meetings on board relationships. Mike and Matthew also share educational resources and strategies for improving service quality and client retention in today’s evolving HOA industry.Key Topics Covered:Challenges and opportunities in HOA managementEmerging trends shaping the HOA industryCoping with burnout and maintaining work-life balance for managersEffects of remote work and virtual board meetings on communitiesStrategies for improving client retention and service qualityKey Takeaways:How HOA management is adapting to technological and cultural changesPractical tips for avoiding burnout and staying motivatedUnderstanding the impact of virtual communication on community relationshipsInsights into enhancing client retention and service delivery in a competitive marketMike is a fellow HOA podcaster and the Director of Client Services at Fenton Grant Law Firm. His insight includes the collective knowledge of 130+ guests he has interviewed on The HOA Pros Podcast, and you will not want to miss it! Subscribe now to hear more conversations with Mike: Apple Podcasts SpotifyConnect with Mike on LinkedInFollow The Uncommon Area for expert-led discussions on HOA law, governance, and property management best practices. Rather watch the episode video? Subscribe to our YouTube Channel!Have a topic you’d like covered? Email us at [email protected] or follow us on Facebook, Instagram or LinkedIn.
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Do Homebuyers See HOAs as a Strikeout or Home Run? | Ep. 56
In this episode of The Uncommon Area, we discuss the relationship between real estate and homeowners associations. Our guest, Matt Luke, shares his unique perspective as a former professional baseball player turned real estate professional. With a background beyond real estate, Matt offers a unique perspective on strategic planning that applies to baseball players and homebuyers alike. Matt tells of the importance of well-managed HOAs and offers valuable insights into what homebuyers and sellers should consider when dealing with HOAs. Check Out More on Matt Luke: https://majorleaguesocal.com/agents/matt-luke The post Do Homebuyers See HOAs as a Strikeout or Home Run? | Ep. 56 appeared first on Action Property Management.
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Stop Telling Boring Stories | Ep. 55
Katie Quesada sheds light on the importance of storytelling in every industry, including HOA management. The post Stop Telling Boring Stories | Ep. 55 appeared first on Action Property Management.
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When HOAs and Hotels Collide | Ep. 54
A discussion with hospitality expert Kevan White on how hospitality services are important to HOAs and what good service looks like. Key Topics Covered: Understanding hospitality in HOAs Crafting tailored experiences for residents Transitioning from hotel service to HOA environments Challenges and rewards of delivering top-notch service Importance of training and nurturing a hospitality culture Anticipating resident needs and going the extra mile Read our Action story featuring Kevan! The post When HOAs and Hotels Collide | Ep. 54 appeared first on Action Property Management.
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Dinosaur CC&Rs | Ep. 53
Are your CC&Rs from the dark ages? Even if they are only 10-15 years old, they might be. Attorney Sandra Gottlieb talks about what you need to know about updating your CC&Rs to minimize problems that could arise from them being outdated.
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47
Board Communication by Email | Ep. 52
New California case law changes the restrictions for an HOA board regarding how it may communicate and discuss HOA issues by email. Attorney Jeff Beaumont discusses what boards should consider with the new legal landscape on this topic. Resources: Beaumont Tashjian The information provided in this podcast is for general informational purposes only and does not constitute legal, financial, medical, or any other type of professional advice. Listeners of this podcast should not rely on the information presented as a substitute for professional advice or services. Listeners should contact their attorney to obtain advice with respect to any particular legal matter.
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46
Getting Your Insurance Budget Right | Ep. 51
The insurance market for HOAs is very volatile right now. Jonathan Naranjo from Newfront Insurance discusses how various kinds of HOAs should think about budgeting for these important premiums. Resources: Newfront Insurance
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45
Common Budget Failures | Ep. 50
Attorney Jeff Beaumont discusses the legal ramifications of budgeting mistakes that boards commonly make. He dives into topics such as borrowing from reserves and special assessments. Resources: Civil Code 5610 on Emergency Special Assessments Beaumont Tashjian: https://www.hoaattorneys.com/ The information provided in this podcast is for general informational purposes only and does not constitute legal, financial, medical, or any other type of professional advice. Listeners of this podcast should not rely on the information presented as a substitute for professional advice or services. Listeners should contact their attorney to obtain advice with respect to any particular legal matter.
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How HOAs Can Prevent Homeowners From Getting Financing | Ep. 49
Don’t let your HOA get into a position where homeowners cannot get Fannie Mae re-fi’s and mortgages. Attorney Jeff Kerrane addresses how to avoid this pitfall for your HOA. Resources: https://kerranestorz.com/
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Avoid Contract Catastrophes | Ep. 48
Missing something small in a contract can lead to a very big consequence. Attorney Sandra Gottlieb talks about how to avoid big mistakes in contracts.
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Hot Take: Shorten Your Board Meetings | Ep. 47
Questions don’t have to drag out your board meetings. Read Transcript Too many board meetings go way too long, and one of the main reasons is lack of preparation, and this can be true of both a manager and the board members. Managers, one of the most important things you can do is to find out what information your board members need in order to make decisions at the meeting, so be sure to give them information well ahead of time. But don’t leave it there. Contact your board members before the meeting and ask them if they have any questions about anything on the agenda or any of the material that you sent to them. Find out ahead of time what they need to know so when you get to the meeting, discussions can be shorter and you can get to votes on the matters faster. And board members, there’s no value to wait until a meeting to test your manager and see what they know. Let them use the resources at their disposal on their team and ask all of your questions before the time of the meeting. Give the manager time to pull together information or do any needed research. Bottom line, if managers solicit questions ahead of time from the board, and if the board members proactively ask their questions in advance, the chances are much better that the board will be prepared to make decisions more quickly at the meeting.
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Hot Take: You Can't Prioritize Everything | Ep. 46
A practical way to give attention to what really matters. Read Transcript If everything is a priority, then nothing is. Yet many associations and many managers operate as if everything is a priority. The reality is that neither board members nor managers have the bandwidth to pursue every objective in an association has equal priorities. However, too few managers and too few boards ever discuss how to prioritize what is being addressed in the association. This can be remedied by regularly reviewing the priorities in a ranked order at each board meeting. It’s a good thing to do at the end of a meeting. Having this discussion each month ensures that all board members and management are on the same page regarding what will get the most focus and attention in time. A manager can set the priority list each month and get pretty accurate at forecasting what the board will prioritize. Ultimately, this discussion can be relatively short each month if the board agrees with the manager’s priority order, but the discipline of discussing this a few minutes at each meeting ensures that everyone is on the same page and gives opportunity for course correction if board members don’t all agree with each other or if the manager does not have the priorities in line with the board’s desires. Having clarity and agreement with priorities goes a long way to ensuring the right progress is made on the right things at the right time.
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ABOUT THIS SHOW
Navigating the complexities of Homeowners Associations (HOAs) can be challenging. In The Uncommon Area, we provide HOA board members, property managers, and community leaders with expert insights on governance, legal issues, maintenance, and community engagement to help you lead effectively and compliantly.
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Action Property Management
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