TIME - Travel Industry Mentor Experience

Send us Fan MailWe kick off with full carpool karaoke chaos, then we realise something mid-song: the awkward, silly stuff is exactly where confidence gets built. With Arnuad, Timo and Kelly in the car, we bounce from Aussie anthems to Eurovision and Dolly Parton, using music as a gateway to talk about leadership energy, emotional resilience, and what it takes to stay engaging when the travel industry feels under pressure.The deeper thread is travel and tourism storytelling. Real customer experience isn’t “please book” or “here’s a deal” energy, it’s curiosity about who the customer is and what they actually need. We unpack why passion and presence still matter, how small personalised touches in hospitality create loyalty, and why teams learn more when they feel connected and genuinely enjoy working together. There’s also a practical angle on keeping teams motivated through shared experiences, including activities that build skills and strengthen culture.We also go straight at the big shift happening across tourism right now: AI in travel. Our take is simple: don’t talk like it’s the end of the world, learn it, test it, and use it to serve people better. Tech can support the work, but it can’t replace human judgement, reassurance, and the ability to suggest the right alternative when a traveller isn’t sure what they want yet.If you’ve ever needed a reset after a long flight, a tough week, or a flat patch at work, press play for laughs and a few ideas you can use immediately. Subscribe, share this with a travel mate, and leave a review then tell us: what’s your go-to power song when you need to lift?

Send us Fan MailThinking about a bold career switch or trying to make sales work smarter, not harder? Meet Mel from Melbourne, who traded a decade in Big Four tax for a front-line role in cruise sales and built a system that turned burnout into balance. We dive into her leap into the travel industry, how she pitched transferable skills to land a strategic sales manager role, and the mindset that powered her first year of relentless yes—then the turning point that followed.Mel opens up about finding a mentor who helped her replace chaos with clarity. Together they set three pillars—structure, efficiency, and the confidence to say no—and started with tiny, tactical changes that paid off fast. That includes writing a precise out-of-office that set expectations, nudged partners to the right self-serve channels, and protected time for deep work. From there, we unpack the road plan audit that ranked accounts, prioritised high performers, and brought focus to weekly travel. The result didn’t just calm her calendar; leadership rolled the model out nationally.You’ll hear practical tactics for territory planning, partner enablement, and building a scalable sales motion across Victoria, South Australia, and Tasmania. We also get real about energy and joy: country coffee versus city espresso, celebrating wins with bubbles, and the power of simple rituals like a family-made dog calendar to keep spirits high. Networking in Melbourne gets a spotlight too—why smaller rooms can create deeper conversations and stronger outcomes.If you’re navigating a pivot, managing a crowded inbox, or racing between client visits, this conversation offers a playbook: pitch your story, build systems that serve you, and choose focus over frenzy. Stick around for light-hearted moments—lime green uniforms, dog-friendly office visits, and a shared mantra to always have something to look forward to. Like what you hear? Follow the show, share it with a colleague who needs a nudge, and leave a quick review to help others find us.

Send us Fan MailThe room was sweltering and the banter was hot, but the real heat came from Katrina Humphrey’s story of how quiet, consistent action turns into leadership that lasts. We bring Katrina into the studio to map her shift from travel consultant to business operations manager at a busy corporate travel agency, where she supports consultants, liaises with accounting and offshore teams, and spots the tiny process breaks that trip everyone up. One wrong hotel email address. One faster fix. One smoother day for the whole team. That’s how operational excellence is built.Katrina credits a pivotal mentorship through the TIME program, pairing her with Kelly, a dynamic professional development coach. Together, they rebuilt confidence as a practice, not a personality trait—calibrating tone for senior conversations, preparing for confrontation without losing composure, and asking the questions that move decisions forward. The surprising twist is how these tools bled into her personal life, helping her unpack anxiety, repair connection with her father in New Zealand, and return with a lighter heart. Leadership, it turns out, doesn’t stop at the office door.We also get honest about the logistics: six months that stretched with work travel, a flexible cadence of sessions, and the missed magic of too many networking nights. Still, the takeaways are sharp and practical. Use visual cues—like Katrina’s “Do epic shit” artwork—to prime action. Visualise the terrain before your big moments, the way a runner maps a marathon in their mind. Set bolder projects, ship the neglected ones, and let openness replace self-doubt. If you’re navigating operations, corporate travel, or any fast-moving team, Katrina’s journey offers repeatable steps you can use today.If this conversation gave you a useful tool or a nudge to act, follow the show, share it with a colleague, and leave a quick review—what’s the one small fix you’ll make this week?

Send us Fan MailCareer clarity rarely arrives as a thunderclap. It shows up in steady conversations, small experiments, and the right guide who asks better questions. We sit down with Anthony Potter, Business Development Manager for Northern Queensland at the Globus family of brands, to unpack how a six-month TIME mentoring journey reshaped his path without forcing him into a new persona or a narrow title.Anthony’s story will resonate with anyone in travel, tourism, or sales who loves building others up but hasn’t fully mapped their own next step. He breaks down what a great BDM actually does—coaching trade partners, delivering training, and driving growth—then shows how mentoring turned those instincts inward. With a mentor aligned to touring and river cruising, he set a rhythm of bi-weekly micro-goals, reflected honestly on strengths, and learned to design progress without chasing a single “perfect” job.We dive into a practical blueprint for genuine networking when walking into a room feels daunting: warm introductions, focused coffees, value-first follow-ups, and a flywheel of familiar faces at future events. Anthony also shares the surprisingly powerful habit that changed his daily execution—taking notes live to signal attention, capture “golden points,” and improve follow-through. Along the way, we explore why an external mentor sees patterns your team can’t, how vulnerability accelerates growth, and why crafting a toolkit often beats fixating on a title.If you’re ready to turn momentum into a method—more confidence at events, clearer development plans, and a network that compounds—this conversation offers a tested path forward. Subscribe, share with a colleague who needs a nudge, and leave a review with one habit you plan to try next.

Send us Fan MailHard truths can be a gift when you’re brave enough to hear them. We sit down with Christine Oliver, Regional Sales Manager at AmaWaterways, to unpack how a no‑nonsense mentor, a focused networking strategy, and a deeply personal recovery journey helped her rebuild confidence and direction in Australia’s travel industry.Christine shares why she pursued formal mentoring at a senior stage of her career, especially after the one‑two punch of COVID and an aggressive breast cancer diagnosis. Instead of platitudes, she wanted accountability and clarity. That led to a mentor who pushed her to overhaul her LinkedIn presence, set monthly connection targets, and approach every event with a clear purpose. We get into the nuts and bolts: how to prepare when attendee lists aren’t available, how to choose which rooms deserve your time, and how to turn conversations into traction rather than small talk.We also tackle the AI question. Can tools replace a mentor? Christine explains why human candour and context still win, even as AI helps with research and prep. From there, we explore her current focus at AmaWaterways: building brand recognition in Australia, showing up where it matters, and empowering teams to consider TIME mentoring at the right moment in their journey. Along the way, a small Christmas ornament with a Nemo motif becomes a powerful symbol of resilience and distance travelled, proof that personal anchors can drive professional courage.If you’ve been feeling busy but aimless, this conversation offers a practical reset. You’ll learn how to measure time like an investment, refine your professional brand, and choose events with intent. Subscribe, share with a colleague who needs a nudge, and leave a review telling us the one change you’ll make to add purpose to your week.

Send us Fan MailWhat happens when you connect with a mentor who makes you feel like you can conquer the world? Janice McDonald, Sales Account Manager for Queensland, Northern NSW and WA at Air Canada, joins us to share her transformative journey through the TIME mentorship program.From the moment Janis witnessed a colleague's remarkable transformation after completing the TIME program, she knew she wanted that same confidence and growth for herself. When finally matched with mentor Belinda Montgomery, Janis discovered an unexpected connection that allowed her to be vulnerable in ways she hadn't anticipated. "When you do the TIME program, you have to be a little bit vulnerable," she explains. "You've really got to let your guard down and tell a stranger about what you really want."That vulnerability paid off tremendously. Throughout their sessions, Janis developed the confidence to approach her boss for additional responsibilities at Air Canada and learned crucial boundary-setting skills to balance her demanding career with being a mother of three. "The way we were evolving with our sessions, I felt I could conquer the world," she shares, highlighting how the right mentor relationship can fundamentally shift your professional trajectory.Now Janis has come full circle, helping organize TIME events in Queensland to give others the same opportunity for growth. She emphasizes that what makes the TIME program special is its tailored approach—travel professionals mentoring other travel professionals in structured, confidential settings that focus on individual goals.Whether you're considering applying for the TIME program, looking to become a mentor yourself, or simply curious about how mentorship can transform careers, this episode offers honest insights about the power of investing in your professional development. Listen now and discover how the right mentor might help you conquer your world too!Subscribe to the TIME Podcast for more inspiring stories from travel industry professionals, and visit the Time website to learn about upcoming mentorship opportunities in your region.

Send us Fan MailWhat begins as a formal mentorship often transforms into something far more profound. Just ask Aloma Butler and Alka Thappar, whose professional pairing through New Zealand's TIME program has flourished into a seven-year relationship of mutual growth and genuine friendship.This episode—our first featuring guests from New Zealand—unveils the remarkable journey of mentor and mentee whose connection has long outlasted the program's formal six-month structure. Aloma, now Sales Operations Manager at Qantas Airways, candidly shares how in 2018, despite appearing confident at industry events, she struggled with self-belief. She sought mentorship not primarily for tactical advice but to rebuild her professional confidence.Their story beautifully illustrates mentorship at its best—where the mentor doesn't dictate decisions but creates a safe space for authentic conversations and strategic planning. "I was the one that made those plans that I needed to put in place," Aloma explains, "but she was a guide more than anything." This distinction between guidance and direction marks truly transformative mentoring relationships.What makes their connection especially powerful is its evolution into reciprocal support. They still speak regularly—sometimes weekly, sometimes monthly—to navigate career challenges together. As Alka notes, "I feel mentors learn from their mentees as well. I think it's not just us teaching."The episode also reveals insights into the TIME program in New Zealand, including New Zealand's permanent home at the Crown Institute—coincidentally where Aloma studied travel and tourism years earlier. This full-circle moment exemplifies how industry connections often interweave in unexpected and meaningful ways.Whether you're considering becoming a mentor, seeking mentorship, or simply interested in professional development, this conversation offers powerful insights into creating relationships that transcend formal programs to become lifelong connections of mutual growth and support.

Send us Fan MailWhat happens when a chance encounter at a panel event transforms a career path? Join us as we chat with Brianna Drummond, the inspiring Product Operations Team Leader at Inspiring Vacations, who shares her journey into unexpected opportunities. From skepticism to success, discover how Brianna's scholarship experience, mentorship with sales coach Nicole O'Sullivan, and bold steps outside her comfort zone have redefined her professional growth and leadership abilities.Without a sales background, Brianna reveals how understanding personality traits and communication styles can revolutionize networking. We swap stories about the challenges and triumphs of becoming more outgoing, and Brianna explains how pushing beyond familiar boundaries can lead to meaningful connections. With insights into vibrant networking scenes in Melbourne and Sydney and tips for leveraging LinkedIn, this conversation is packed with strategies to elevate your career and personal development.But it's not all business! We spice things up with some podcast banter, a quest for Melbourne's best croissants, and family tales of unpatented inventions. Laugh along with us as we explore the quirks of life, like waiting hours to witness a rare flower bloom or the whims of dressing up for a podcast. Tune in for a lively mix of professional insights, personal anecdotes, and a reminder that growth often comes in the most unexpected ways.

Send us Fan MailCurious about the profound impact of mentorship on career growth? Join us as Arnaud and I unpack the transformative journey that began with a 90-minute mentoring session. He shares their experience of stepping outside familiar circles to seek guidance from industry expert Neil Agar, all prompted by significant organizational shifts. Our discussion covers not only the selection process for a mentor but also highlights the importance of diverse perspectives. With a sprinkle of humor and light-hearted jabs about my own availability for advice, we explore how our community facilitates these enriching interactions, leading to impactful professional development.Our conversation then flows into the lasting power of mentorships beyond formal sessions, shedding light on the genuine commitment of mentors who volunteer their time purely for the joy of fostering mentee growth. Discover the mutual benefits of these relationships, including the exchange of fresh generational insights. We paint a vibrant picture of how spontaneous community support and mentorship can spark personal growth, touching on personal anecdotes that include upcoming birthdays and the creation of meaningful connections. Prepare for an engaging episode full of anecdotes, humor, and insightful discussion on professional and personal development within a supportive community.

Send us Fan MailPenny Spencer, the visionary force behind the Time mentoring program, joins us to celebrate 15 years of transformative impact in the travel industry. Discover how Penny nurtured this initiative through tough times like the Global Financial Crisis and COVID-19, all while expanding its reach to New Zealand and increasing its vibrant community of mentees and mentors. Her insights into the resilience and passion required to sustain such a program promise valuable lessons for anyone interested in career progression and industry retention.Reflect with us on the multicultural tapestry that unites our hosts and our guest, celebrating shared roots and the crucial support from partners like Air New Zealand. As we gear up for the grand 15-year celebration event, expect lively discussions on gratitude, humility, and aligning personal and professional goals. Hear anecdotes that highlight the power of networking and mentorship in sparking inspiration and fostering a supportive network, even for those who can't directly participate. This episode is a heartfelt homage to the connections that fuel growth and the community spirit that makes it all possible.

Send us Fan MailEver tried to perfect the art of finding the ideal croissant? It's been a humorous and delicious journey for us this year, filled with unexpected twists, wardrobe choices, and, yes, the occasional pastry mishap. We also take a moment to express our heartfelt gratitude as we wrap up an incredible 2024, celebrating our 50th episode and reflecting on our climb in Australia's podcast ranks, all thanks to our amazing guests. Mentorship has been our guiding light, illuminating the path for both the seasoned and those just starting their careers. In our latest episode, we celebrate these bonds that extend beyond the workplace, forming friendships that last a lifetime. We share tales of growth from graduation events, emphasizing that the journey of personal and professional development is ongoing and rewarding, with or without financial incentives. The tales of personal triumph and connection have been nothing short of inspiring, reminding us of the power of mentorship networks. As we gear up for 2025 and the 15th anniversary of the TIME program, fresh formats are on the horizon. We also reminisce about some quirky revelations from past participant stories—did you know we had a guest who was once a Russian opera singer? Looking forward, there's excitement in the air for future Mardi Gras plans. This year has been a memorable one, and with a sprinkle of gratitude and a dash of humor, we thank our listeners and look forward to more enriching adventures together.

Send us Fan MailJoin us for an exciting episode featuring the dynamic Celia Ho, the digital marketing maestro at AAT Kings, as she unpacks her unique career journey. Picture the bustling scenes at Brisbane Airport with our high-spirited guest, Arnaud Michelin, setting the pace. Celia creatively recounts her journey using the metaphor of an airport adventure, with the acronym T-I-M-E serving as her runway to professional growth and transformation. As she shares her hesitations and eventual decision to embark on "Flight 53," Celia's reflections on embracing change and seizing opportunities will resonate with anyone charting their own path.In our lively discussion, we unravel the profound impact of mentorship and networking on growth. Celia likens her own journey to running a marathon, breaking down immense goals into achievable strides. With tales of inspiring encounters, including a memorable networking moment with industry veteran Rick, the episode unfolds insights into holistic business practices. As the talk turns personal, we venture into Celia's fashion adventures with Marimekko, dispel Autobahn myths, and share endearing stories of organizational quirks at home. This episode promises a vibrant mix of professional insights and personal anecdotes, offering a rich tapestry of inspiration and discovery.

Send us Fan MailEver wondered how mentorship can revolutionize your career? Get ready to be enlightened as we chat with Shelley Martin, Business Development Manager at Uniworld Boutique River Cruise Collection. Shelley opens up about her compelling journey into the TIME community and how a colleague’s positive experience sparked her desire to embrace mentorship. She candidly discusses the significance of career health checks, especially post-COVID-19, and reveals why having a mentor is invaluable at any career stage. Tackling imposter syndrome? This episode is for you. Shelley shares how her mentor’s guidance transformed her confidence and the importance of a strong network within the TIME community. We delve into the unique and supportive nature of the Queensland travel industry, where close-knit relationships play a crucial role. Learn how networking and mentorship can lead to transformative personal and professional growth.As we switch gears to a more relaxed conversation, expect laughter and camaraderie. From memorable fashion moments at Cruise 360 to hilarious personal anecdotes involving Anna and her dad, this segment brings a mix of humor and heart. We also chat about future meet-ups in Queensland, cooking French cuisine, and even introduce a fun new podcast segment where listeners guess company abbreviations. This episode promises not only valuable insights but also plenty of laughs and engaging stories.

Send us Fan MailUnlock the secrets to career advancement and the power of mentorship with our special guest, William Kaafi, the Guest Services Team Leader at Norwegian Cruise Line. Will’s journey from feeling unprepared to achieving a promotion through the TIME mentorship program is nothing short of inspiring. Guided by the support of Angela Middleton and the mentorship of Simon Bernardi, Will’s story vividly illustrates how encouragement and guidance can transform professional trajectories. Tune in to hear about the essential leadership skills he developed and the delicate balance he maintains between supporting his team and managing personal responsibilities.Dive into the pivotal role of data analysis in customer service and learn how it can shape decision-making and break down perception biases. Will shares firsthand experiences on the importance of networking and maintaining a robust LinkedIn presence to cultivate industry relationships. From engaging workshops to the positive energy at industry events, this episode is brimming with insights and motivation. Get ready to embrace the vital lessons on stepping out of your comfort zone and harnessing the benefits of a supportive network in your career journey.

Send us Fan MailEver wondered how a stint at a local brewery could reignite someone's passion for the travel industry? Tune in to hear Peta Godfrey, Managing Director at Travel Focus, share her incredible story of resilience and reinvention amidst the chaos of the COVID-19 pandemic. Discover how a pivotal scholarship from Tour Atlas and the transformative TIME program helped her rediscover her strategic vision for her business, all while balancing the demands of professional and family life with the guidance of mentor Penny Spencer. Peta's journey is a masterclass in finding opportunity in adversity and cultivating a renewed sense of purpose.And that's just the beginning. We'll also take you on a delightful detour through Sydney's best croissant spots (once again), and you'll learn why adding personal travel anecdotes can revolutionize your sales strategy. Plus, get a backstage pass to the surprising past of one of our guests, a former drummer of the rock band Tokyo Spares, now thriving in the travel industry. From early 2000s fashion reminiscing to celebrating the TIME-less elegance of French men, this episode is packed with engaging stories, practical wisdom, and plenty of laughs. Don't miss this captivating blend of business insights and personal reflections.

Send us Fan MailWhat if you could translate the joy of dance into your professional life? Join us at the bustling Melbourne Airport, where we sit down with Kristina Sambaher, State Manager for New South Wales and ACT at Ponant and Paul Gauguin Cruises, as she shares her unique journey with the TIME (Travel Industry Mentor Experience) program. Kristina opens up about her application process, the instant connection with her mentor Alice at the Four Seasons, and how this mentorship experience has been nothing short of transformative.Change is inevitable, but it's how we navigate it that defines us. Kristina reflects on her participation in the Flight Centre Travel Group Emerging Leaders Program in 2017, emphasizing the importance of change for personal and professional growth. With Alice’s mentorship, Kristina found a creative and supportive outlet through their walk-and-talk sessions, which fostered a productive environment. We explore how different settings can influence our work and the invaluable role of a mentor in adapting to new challenges.But it's not all work and no play. We indulge in a nostalgic conversation about our shared love for dance. Kristina, a former ballroom dance instructor with Arthur Murray Dance School, reminisces about her favorite dance style, the jive, that lit up her teenage years. Our discussion spans various dance forms and their significance, with some delightful anecdotes about producing ballroom dance TV shows and even the cultural roots of the tango. This episode is a vibrant mix of mentorship, embracing change, and the joy that comes from our passions.

Send us Fan MailJoin us for an inspiring conversation with Bryan Swadling, Master Planning Manager at Scenic World, as he shares his fascinating journey from the TIME program to leading long-term strategic initiatives. Learn how Brian, guided by his mentor, navigates the complexities of planning for the future of iconic attractions like Scenic World and Bridge Climb. Discover the secrets behind creating sustainable plans that stand the test of time and avoid costly mistakes, as well as a hint at an intriguing challenge that might be on the horizon for the bridge climb.Ever wondered how stepping outside your daily company environment can spark fresh perspectives? Brian sheds light on the benefits of professional development and networking, despite the logistical challenges. From memorable guest speakers to reframing performance management conversations, Brian provides invaluable insights into how external viewpoints can transform your approach. Tune in for anecdotes about impactful sessions and the golden rule of taking away three key points from every conversation.Finally, we delve into the power of networking and the evolving role of LinkedIn in professional growth. Brian recounts a memorable graduation speech and discusses the unique challenges faced by the attractions industry, like dealing with weather impacts on visitor numbers. The episode wraps up with a heartfelt farewell celebrating Brian's recent graduation and a personal revelation you won't want to miss. This episode is packed with wisdom, humor, and a genuine passion for professional and personal growth.

Send us Fan MailGet ready for a fabulous episode as we welcome Barry Laaksonen, Sales Manager for Silversea, who shares his transformative journey through the TIME mentorship program. Ever wondered how top professionals build the confidence to voice their opinions in executive meetings or develop strategic thinking skills? Barry reveals the secrets, all thanks to the expert guidance from mentors like Ankur Wadha. Plus, we have a fun fashion update: polka dots are back, and they're hotter than ever with French top model Arnaud Michelin leading the trend!But that's not all—this episode also takes a heartfelt turn as we discuss the art of delivering impactful graduation speeches and the profound personal growth that comes from living abroad. From honing listening skills in Chile to embracing Finnish heritage, you'll hear stories that underscore the importance of adaptability and self-awareness. We wrap up by celebrating the mentoring process in the post-COVID fashion industry, sharing touching anecdotes of pride and joy as mentees succeed. Remember, it's not just about guidance but forming meaningful, supportive connections. Happy Friday and stay fabulous!

Send us Fan MailEver wondered how introverts can excel in the tourism industry and beyond? Join us as we chat with Demi Kavaratsis, the dynamic founder of DK Executive Business Consultancy and a mentor at TIME. Demi shares her incredible journey from her Greek-Australian roots to leading roles at Agencia and Expedia Group. She offers invaluable insights into helping foreign companies thrive in Australia and reflects on her path to becoming an influential mentor, inspired by her own experiences and the drive to uplift others.Discover the surprising ways introverts can shine in travel and presenting roles, debunking the myth that these positions are only for extroverts. Demi provides practical tips on managing energy, building confidence, and setting achievable goals. Through personal stories and mentoring experiences, she highlights the importance of preparation, encouragement, and accountability in fostering personal and professional growth. These strategies not only help introverts but anyone looking to maximize their potential.Finally, Demi opens up about her transformative mentorship journey. She candidly discusses her initial doubts and the realization of her impactful role as a mentor. From traveling across Australia to support her mentee Laura to the power of self-presentation, Demi's stories are both inspiring and relatable. The episode wraps up with a light-hearted yet insightful discussion on managing relationships with key stakeholders, making this a must-listen for anyone interested in professional development and personal growth.

Send us Fan MailHave you ever faced the daunting task of reinventing yourself in the professional world? Jenna Rank, Marketing Director at Saltwater Hotel and Resorts, joins us to recount her transformative journey from extrovert to introvert, navigating the new terrain of networking and personal growth post-COVID. She reminisces about the rush of her graduation night, sharing the podium with nerves and excitement, and credits the TIME  program for shaping her into the speaker she is today. Her story is a masterclass in adaptability, as she finds her voice in a changing industry and solidifies connections that reach far beyond the superficial.As our conversation drifts from personal evolution to the sensory delights of coffee and pastries, you're invited to a mouth-watering rivalry between Melbourne and Sydney's culinary scenes. Jenna and us debate over the cities' coffee cultures and the quest for the elusive perfect croissant, all while revealing bits of our personal histories – including her own unexpected detour through the world of archaeology. This episode is a blend of laughter, earnest insights, and the occasional culinary letdown, promising a rich tapestry of stories that interweave the professional with the profoundly personal. Join us for an episode where genuine connections are brewed, and life's unexpected flavors are savored.

Send us Fan MailEmbark on a journey of growth and discovery with Brett Thomson, the corporate sales maestro from APAC at TAG, as he recounts his transformative experience with the mentorship program TIME. With the wisdom of his mentor, industry titan Martin Cowley, Brett navigates the complexities of B2B relationships and commercial strategy, revealing the profound impact of mentorship on his career trajectory. You're guaranteed to walk away with a blueprint for approaching professional mentorships that marry structure with the necessary flexibility to thrive in today's dynamic sales landscape. Our conversation doesn't just skim the surface; we plunge into the essence of adaptability and open-mindedness, the secret ingredients for success in the modern business world.Networking can seem like a minefield, especially for the introverts among us, but fear not—we dissect the intricacies with ease and a touch of humor. As Brett and Arnaud & Timo swap tales from our troves of professional adventures, from horticulture to acting stints, we uncover the hidden skills that shape us outside the boardroom. Our banter about the Melbourne-Sydney rivalry through the prism of French cafes provides more than just a chuckle—it's a testament to the unexpected ways our personal journeys enrich our professional networks. Tune in for an episode that's as much a celebration of authentic connection and community as it is a guide to the perpetual art of learning and giving back.

Send us Fan MailEmbark on a transformative exploration of mentorship and connection as Mira Yates, the vibrant membership manager from Cato, unveils the impact of the TIME mentorship program on her career voyage in Australia's tourism landscape. Alongside her, Arnaud, the charming French (dragon) queen of croissants, shares an unexpected twist on the grit and endurance of marathon running and how they mirror the strides one must take in career longevity. Together, their stories weave a tapestry of guidance, growth, and the pursuit of passion that will leave you pondering the relationships shaping your own professional journey.This episode is an aromatic blend of personal development and cultural delight, taking you from the bustling industry events of Sydney and Brisbane to the historical twists of the beloved croissant. You'll uncover the essence of meaningful networking, where authenticity triumphs over mere connections, and community support becomes the cornerstone of thriving in the tourism sector. So join us, for a conversation that promises to enrich your palate and your path, with laughter, lessons, and a shared love for the experiences that unite us.

Send us Fan MailWhen former catwalk model Arno, never so good at catwalking Timo and the amazing Kylie Wapp from ANZCRO bring their vibrant energy to our podcast, you know it's going to be a memorable exchange. This episode is an enthralling journey through professional development, complete with the candid tales of navigating mentorship waters. Kylie, under the guidance of industry stalwarts like TIME superstar Ingrid Berthelson and her supportive CEO, candidly shares her ascent from state BDM to national account manager and her aspirations, painting a vivid picture of TIME mentorship's transformative effect on career trajectories.Ever wondered what a 'business therapist' might look like? Our conversation humorously reveals just that as we recount the first-time jitters of meeting mentors and how these relationships evolve into cornerstones for personal and professional growth. Arno's unique perspective sheds light on the importance of networking, despite geographic challenges, and we find solace in sharing tales from the mentorship trenches. It's a rollercoaster ride of emotions and insights, guaranteed to bring both laughter and a deep appreciation for the bonds formed through mentorship.To cap off, we dive into the empowering narrative of women making strides in the travel industry. Gender-specific events, leadership challenges, and overcoming self-imposed barriers are all on the agenda, as we explore the landscape of female empowerment in professional spaces. Kylie's recent academic TIME triumph serves as a beacon for all listeners, proving that with the right guidance and tenacity, the sky's the limit. Join us for a session that promises to leave you inspired, a tad more knowledgeable, and eager to embrace the power of mentorship in your own life.

Send us Fan MailEmbark on a journey of self-discovery and professional enlightenment as Kira Loh from Globus Family of Brands Asia Pacific opens up about her transformative experiences as a mentee. With the help of her mentor Vara in the TIME program, Kira navigated the intricacies of rekindling industry connections and reshaping her career path. What's more, we get a sneak peek into the personal styles that grace our episodes, like Arnaud's vibrant Mardi Gras getup. This discussion isn't just a peek behind the professional curtain; it's a celebration of the unexpected inspirations found in mentorship and the vibrant TIME community.Pull up a chair and find your spark as Kelly Wacher's workshop left Kira with lessons that resonate and chuckles that linger. We weave through the challenges and triumphs of marketing to that discerning 45-60 demographic, unveiling the craft that turns a campaign into a conversation. And, as if that's not enough to whet your appetite for knowledge, we toss in a playful podcast game that challenges us to think outside the box - quite literally - by omitting certain words from our dialogue in future episodes. With gratitude, we wrap up another enriching session.

Send us Fan MailSeason four launches with a flourish as we sit down with Daryl Dixon of Globetrotter Corporate Travel, who shares the transformative insights from his TIME mentoring journey. Guided by his astute mentor,  Daryl delves into the complexities of leadership and the art of people management, revealing that the road to self-awareness is as challenging as it is rewarding. Amidst tales of French cultural nuances and a shared affection for gluten-free croissants, we uncover the profound impact mentorship has on carving one's professional trajectory, and how it's seasoned with moments that remind us to savor the lighter side of life.As we chart the rhythm of our daily lives, balancing our time becomes an intricate dance that often feels like a choreographed number we can't quite master. Yet, our discussion illuminates how the dedication to carving out time for the gym or state-based networking events is more than just a commitment to self; it's a step towards nurturing a thriving professional landscape. Daryl's experiences with graduations and the buzz of networking highlight the irreplaceable value of community. And as we ponder the blending of virtual and physical spaces for workshops, it's evident that the quest for professional development is an ever-evolving journey that thrives on accessibility and engagement.The episode takes a dynamic twist with a candid look at the unpredictable tides of social media, illustrated by a surprising encounter with a Taylor Swift concert reel. We explore the importance of authentic branding and the continuous journey of leadership development, underscoring the role of organizations in fostering growth. As we applaud Daryl's graduation and his commitment to the WA community, we shine a light on the collective effort needed to reinvigorate the travel industry post-pandemic. Each story shared in this episode paints a picture of the power of involvement and the significance of each individual's contribution to the larger narrative of community rebuilding. Join us for an episode that promises laughter, learning, and the kind of camaraderie that inspires action.More about Darylhttps://www.linkedin.com/in/daryldickson/

Send us Fan MailEver wonder what it's like to sail into the heart of uncharted territories? Cruise along with us as we embark on an insightful voyage with Christine Gardiner, the Manager of Expedition Sales APAC at Silver Sea Cruisers, exploring the exploding trend of expedition cruising. Christine anchors the first part of our chat, shedding light on how expedition travel has morphed into a sought-after experience,.Our journey doesn't stop there. Christine and her menotr, Timo, set sail into the uncharted waters of their mentor-mentee relationship, sharing the candid truths of their successful collaboration. Their tale, navigated through a blend of virtual and in-person meetings, showcases the essence of mutual respect, personal growth, and the undeniable power of mentorship in reaching shores far beyond initial expectations. Finally, we drop anchor and immerse ourselves in Timo's personal voyage under Christine's journey. As he charts the course of his learnings, we come to understand the weight of inner motivation. We also unmask Christine's cheeky "dark secret" - a ferocious sweet tooth and her unique journey to conquer it! So, pack your bags and join us as we explore mentorship's transformative power, the thrill of personal growth, and the ultimate joy of overcoming a sweet tooth!

Send us Fan MailAs we navigate the ever-evolving terrain of the post-Covid travel industry, we're joined by none other than Charlie Trevena, founder of Destination Webinars, and a TIME graduate. With her, we explore the intriguing balance between the virtual and physical presence in the industry, the growing prominence of webinars, and how though the product updates haven't changed much, their representation certainly demands a touch of novelty. If you're curious about creating an engaging presentation, this episode is laden with insights.We then shift gears to explore the golden opportunity of networking and growth within the smaller yet dynamic travel industry of Western Australia. Charlie generously shares her experiences with the TIME program, highlighting the interconnectedness within states, and the reasons that led her to join TIME. The conversation gets more engrossing as we delve into the priceless role of mentorship, a guiding light providing unyielding support and accountability throughout one's career journey. As we approach the end of this insightful episode, we take a detour into the realm of unforgettable experiences and bucket list dreams. From Charlie's childhood in Germany, piloting a plane solo, to skiing in Canada, we explore a variety of thrilling moments. Her bucket list is no less exciting, featuring a cruise and witnessing the sunrise on Easter Island. Plus, a sneak-peek into her upcoming stand-up comedy show and how to connect for the upcoming TIME cruise lunch. Don't miss out on this captivating episode!

Send us Fan MailGrab a cup of coffee and warm up for an insightful tête-à-tête with our esteemed guest, Anna Shannon, a celebrated persona in the travel industry. This isn't about travel though, it's a deep dive into the world of introverts and extroverts, a journey that promises to make you think, reflect, and understand the power dynamics between these distinct personality types.Our candid conversation takes a unique twist as Anna breaks the stereotype by identifying as an introvert, despite the common misconception of successful figures being extroverts. Together, we navigate the intriguing findings of a recent TIME community survey revealing a surprising preponderance of introverts. We also tread the less explored terrain discussing the concept of an ambivert, someone who beautifully meshes both introverted and extroverted traits.As we steer our talk towards leadership, an interesting paradox emerges - introverts in power roles. We discuss proven strategies for managing diverse personality types and the potent influence of introverts in leadership. Delving further, we discuss the curious contradiction of introverts who are bold on social media yet reserved in person. Wrapping up, we ponder the implications of introversion within the travel industry, why introverts might be attracted to this field, and how understanding this can change the game for the industry. This enlightening conversation promises to leave you enriched with fresh perspectives on the wonderful world of personality types, leadership, and travel!

Send us Fan MailHere's a professional secret: You don't have to feel stuck in your career. Join us as we sit down with Sarah Hoskin, a Business Development Manager for Globus in Victoria, who shares how she turned challenges into opportunities with the help of TIME Mentoring program. Sarah's journey offers a fascinating look into the individual approach the program uses, accommodating each one's goals and aspirations, and how it led to her personal and career development after the impact of the COVID-19 pandemic.Sarah's relationship with her mentor David offers a candid insight into the mentorship process. Navigating through the initial overwhelm, Sarah found her path and transformed her mindset from feeling stuck to seeing obstacles as opportunities. We'll explore the transformation that mentorship can bring about, providing a reality check and a sounding board when needed the most. Plus, we'll share how this mindset shift can open doors for industry professionals like you.Finally, we'll discuss the ever-changing travel industry and how challenges like time management and loss of experienced staff can actually create fresh opportunities. Sarah's ability to carve out time for professional development amidst the chaos serves as an inspiration for all. We'll also talk about our upcoming networking event in Melbourne, a must-attend for those looking to build meaningful relationships within the industry. Tune in for an enlightening conversation about expressing gratitude, making plans, and how TIME can revolutionize your career pathway.

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Send us Fan MailBecome a Menteehttps://www.travelindustrymentor.com.au/become-a-mentee/Our Mentorshttps://www.travelindustrymentor.com.au/our-mentors/More about Jemmahttps://www.linkedin.com/in/jemma-d-astoli-927976245/More about Arnaudhttps://www.linkedin.com/in/arnaud-michelin-6139bb2a/More about Timohttps://www.linkedin.com/in/timo-lorenzen-sydney/

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Send us Fan MailMore about TIMEhttps://www.travelindustrymentor.com.au/More about GetAboutAblehttps://www.getaboutable.com/The Accessible & Inclusive Tourism Conference in the Asia-Pacific (AITCAP): https://aitcap.getaboutable.com/Webinars from the Conversation we're organising in-between the annual conferences: https://www.youtube.com/watch?v=9J-0hk1uE5A&list=PLwrFsxMgzMHjdCPGafUywLf6otXwk9m38&ab_channel=getaboutable.com

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Send us Fan Mailwith James (Buck) McFarlaneMore about TIMEhttps://www.travelindustrymentor.com.au/become-a-mentee/More about James https://www.linkedin.com/in/james-buck-mcfarlane-b9698573/

Send us Fan MailWith Penny Spencer and Sue GrahamMore about TIMEhttps://www.travelindustrymentor.com.au/become-a-mentee/More about Penny https://www.linkedin.com/in/penny-spencer-a616201/More about Suehttps://www.linkedin.com/in/sue-graham-5b713a1/

Send us Fan MailIn this episode the wonderful Meg Salter shares her thoughts on specialised networking groups, networking in general and much more! More about TIMEhttps://www.travelindustrymentor.com.au/More about Meghttps://www.linkedin.com/in/meg-salter-9772534/More about Timohttps://www.linkedin.com/in/timo-lorenzen-sydney/

Send us Fan MailToday we talk all about Networking. A crucial ingredient of your career!More info about the TIMEhttps://www.travelindustrymentor.com.auMore info about the Travel Community Hubwww.travelcommunityhub.comMore about Richardhttps://www.linkedin.com/in/richard-taylor-tch/TIME YouTubehttps://youtu.be/ZCOCl24nODY

Send us Fan MailMore about TIMEhttps://www.travelindustrymentor.com.auMore about Trish Shepherdhttps://www.linkedin.com/in/trishshepherd/Reading Suggestion from Trishhttps://www.amazon.com/Tuesdays-Morrie-Greatest-Lesson-Anniversary/dp/076790592XMore about Timo Lorenzenhttps://www.linkedin.com/in/timo-lorenzen-sydney/

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