PODCAST · business
Trending Chats
by SAP Australia and New Zealand
Say goodbye to long podcasts and hello to quick, engaging episodes that deliver powerful insights in just 2-3 minutes. Led by SAP experts, customers, and partners, Trending Chats brings you concise, actionable discussions designed to help your organisation thrive. Perfect for when you’re on the go—whether commuting, waiting for your coffee, or simply in need of a quick knowledge boost.Hosted by SAP ANZ, Trending Chats offers you the insights you need to bring out your best.
Episodes
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Unified Data. Embedded AI. Real Outcomes with Thorsten Freitag
How do Applications, Data and AI truly come together to power an intelligent enterprise? In this episode of Trending Chats, Thorsten Freitag, Chief Innovation Architect at SAP, breaks down SAP Business Data Cloud, unified data, Joule, AI agents and integrated Databricks, and explains how they…
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Data Products: The Key to faster insights & AI with Kunnal Khanna
What does it really take to scale AI and data across the enterprise? In this episode of Trending Chats, Kunnal shares insights on modern data strategy, AI enablement, and the foundations for sustainable innovation. From aligning technology with business outcomes to navigating real-world...
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SAP Business Data Cloud: A Gamechanger with Jon Gooding
How do you turn data into real business value in an AI-driven world? In this episode of Trending Chats, Jon Gooding shares insights on building modern data foundations, connecting strategy to execution, and unlocking intelligent enterprise outcomes. From AI enablement to scalable data platforms,...
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AGIG's CX Transformation With DXC Technology
Australian Gas Infrastructure Group (AGIG) is redefining what it means to put customers first, especially those who need support the most. In this episode of Trending Chats, we speak with Monther Alnababeth, Senior Project Manager at AGIG, about their recent customer experience transformation and...
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Power of Unified Data with Claudia Huynh
In this episode, Claudia Huynh, Customer Advisor at SAP, steps into the role of a Head of Retail Operations to reveal the hidden costs of disconnected data—and why unifying retail data is no longer optional. Learn how breaking silos and enabling smarter, AI-driven insights can help retailers move...
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Mastering the Master Data with Matthew Phu
In this episode, we uncover why master data is the secret growth enabler retailers can’t afford to ignore. Join Matthew Phu, CEO of SimpleMDG, as he explores how clean, trusted data reduces costly errors, powers AI, and fuels agility. Discover why data ownership, smart guardrails, and a...
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Demystifying SAP Business Data Cloud: The 3 Questions Everyone’s Asking
Is SAP Business Data Cloud just a rebrand, or a real game-changer? In this episode of Trending Chats, host Dimitri Zarganakis (NTT DATA) breaks down what BDC is, why it matters, and how it’s powering the future of Business AI. From Delta Lake architecture to Databricks integration and...
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Why People Are the Key to Digital Transformation Success
On this episode of Trending Chats, Adam Dinneen, Director, Sales Engineering APAC at WalkMe™, reveals why so many digital transformations fail—and the simple people-focused fixes that get results. Don’t miss this eye-opening chat.
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How Enterprise Architecture Accelerates Business Transformation
Business transformation can be complex, but enterprise architecture is your secret weapon. On this episode of Trending Chats, Josh Beatty, Head of Business Transformation Management, SAP ANZ, explains how to turn data into clear decisions that accelerate change.
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3 Keys to Successful Business Transformation
Transformations can feel overwhelming—but they don’t have to be. Unlock three powerful steps focused on process, leadership, and ownership with Matt Wilkinson, that will help you lead change with confidence and clarity.
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The overlooked secret to CX success
In this episode of Trending Chats, Shirish Shrinet, Senior Solutions Advisor at SAP, explores the most overlooked secret to CX success and how businesses can bridge the gap between automation and human interaction. From choosing the right channels to using AI without losing the personal touch,...
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Customer service excellence with Scott Nelson
In this episode of Trending Chats, Scott Nelson, Senior Solutions Advisor for Customer Experience at SAP, unpacks the customer service escape room—where brands must navigate evolving expectations, digital-first interactions, and AI-driven solutions to turn frustrated customers into loyal...
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The B2C effect on B2B eCommerce with Peter Cridland
In this episode of Trending Chats, we sit down with Peter Cridland, Senior Account Executive at SAP, to discuss how B2B businesses can stay competitive in an era of digital disruption. From enhancing customer convenience to unlocking new revenue opportunities and leveraging data-driven insights,...
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Navigating Marketing Automation RFP's with Katy Doran
Is 2025 the year of the Marketing Automation RFP? With major advancements in AI, shifting market conditions, and an increased demand for true vendor partnerships, many businesses are reassessing their marketing tech stack. In this episode of Trending Chats, we sit down with Katy Doran, Senior…
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CX for growth in 2025 with Ross Bark
Retailers and wholesalers face a new era of customer expectations, digital transformation, and AI-driven engagement. Are you ready for 2025? In this episode of Trending Chats, we sit down with Ross Bark, Digital Director at Enterprise Wide, to explore the challenges businesses must prepare for…
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The CX Landscape with Ben Nottle
In this episode of Trending Chats, we sit down with Ben Nottle, Head of SAP Customer Experience Industry & Solutions, APJ, to explore why CX is now a top boardroom priority and how AI redefines how businesses engage with customers. From AI-powered search boosting conversions to automated service...
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Unleashing the power of SAP Integration Suite
In this episode of Trending Chats, Praneel explores how SAP Integration Suite is transforming the way businesses connect their systems. Seamless integration is no longer a luxury but a necessity, enabling applications to communicate effortlessly, real-time data synchronisation, and optimised...
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Unlocking Innovation: Does Low-Code/No-Code Really Work?
In this episode of Trending Chats, we explore the transformative world of Low-Code/No-Code (LCNC) development with Rekha Patadiya, BTP Customer Success Partner at SAP. Rekha explains how LCNC tools, much like Lego blocks, enable both developers and non-technical users to create impactful...
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Maintaining a Clean Core with SAP BTP
In this episode of Trending Chats, we explore the concept of a "clean core" and its importance for modern businesses. Joined by Alexia Bayyouk, Solutions Specialist at SAP, we unpack how keeping your ERP system free from unnecessary customizations ensures smoother upgrades, easier adoption of...
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Harnessing SAP Business AI with SAP BTP: Driving Innovation and Efficiency
In this episode of Trending Chats, Murali Shanmugam explores how SAP Business AI and SAP Business Technology Platform (BTP) are revolutionising how developers and business users work. You will also learn more about how SAP Business Technology Platform (BTP) is the core of SAP’s AI strategy,...
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AI & National Productivity
In this episode of Trending Chats, Dr. Stephen King, Commissioner of the Productivity Commission of Australia, dives into the transformative power of AI. Discover how AI integration is reshaping government and service industries, enhancing productivity by automating mundane tasks rather than...
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AI & Computer Vision
In this episode of Trending Chats, Hanno Blankenstein, CEO of Unleash Live, explores how integrating computer vision with SAP enhances asset integrity and condition monitoring in the energy sector. Learn how drones and ground-based camera systems collect high-quality data on power infrastructure,...
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AI Beyond The Hype
Welcome to Trending Chats! Today, we’re joined by Thorsten Freitag, Chief Innovation Architect at SAP ANZ, to explore AI beyond the hype. Thorsten discusses how AI is moving past inflated expectations and becoming a practical tool for businesses. He explains how AI enhances user experiences,...
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Harnessing AI for Business Transformation
Welcome to Trending Chats! Today, we’re joined by Dr. Kim Oosthuizen, Head of AI at SAP ANZ, to explore how Business AI drives success in the digital economy. AI is transforming industries by automating processes, generating insights, and enhancing decision-making. Dr. Oosthuizen will guide us...
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AI Myth Busting With Dr. Kim Oosthuizen
Welcome to Trending Chats! In today’s episode, we’re dispelling common myths about AI, with insights from Dr. Kim Oosthuizen, Head of AI at SAP ANZ. We’ll explore popular myths about AI and Business AI, and discuss the ethical aspects of AI, tackling bias, and how even small businesses can…
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Demystifying BusinessAI with Shonali Kellogg
Welcome to Trending Chats! Today, we explore the world of AI with Shonali Kellogg, AI Specialist at SAP. We’ll break down business AI and how it improves efficiency using business data, and contrast it with general AI. Learn how AI transforms industries through predictive analysis, personalised...
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ABOUT THIS SHOW
Say goodbye to long podcasts and hello to quick, engaging episodes that deliver powerful insights in just 2-3 minutes. Led by SAP experts, customers, and partners, Trending Chats brings you concise, actionable discussions designed to help your organisation thrive. Perfect for when you’re on the go—whether commuting, waiting for your coffee, or simply in need of a quick knowledge boost.Hosted by SAP ANZ, Trending Chats offers you the insights you need to bring out your best.
HOSTED BY
SAP Australia and New Zealand
CATEGORIES
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