PODCAST · business
Unbillable Hours
by Timothy Murenzi
Every designer knows the hours — the ones you can't bill for but can't afford to skip. Figuring out your pricing. Untangling your finances. Learning how to hire, how to scale, how to protect your margins without losing your mind.That's what Unbillable Hours is about. Hosted by the team behind Indema, this show delivers sharp, no-fluff business insights built specifically for interior designers and firm owners. From strategy and operations to client management and financial literacy, each episode gives you something you can actually use — that same week.Subscribe to Unbillable Hours Insider for bonus content, exclusive resources, and even more value — much of it completely free. This podcast is meant to chat about the good, the bad and the dirty of the interior design business, as well as help those seeking to get into the design industry and those who need help building their empire.
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EP43: Your Dream Clients
The episode discusses the impact of chasing dream clients on business profitability and project pipeline. It emphasizes the importance of redefining the concept of dream clients and choosing clients based on data and strategy rather than aspiration. The comparison of project scenarios highlights the significance of profitability over aspiration in client selection.TakeawaysDream clients can ruin businessProfitability over aspirationGet a demo of indema: The industries fastest growing business and project management platform. Getindema.com
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EP42: The Hourly Billing Trap
You got into design because you love creating beautiful spaces — not because you love tracking time in 15-minute increments. But somewhere along the way, hourly billing became the default. And it's quietly draining your energy, your income, and your confidence. Free Resource:📄 Profit Margin Cheat Sheet — Industry benchmarks, margin formulas, the Profit-First Pricing Framework, and red-flag indicators for underpriced projects. Built specifically for interior designers.→ Download it free inside Indema's Vault: https://www.getindema.com/features/free-interior-designer-resources-the-vault
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EP41: Welcome to Unbillable Hours
Episode 41: Welcome to Unbillable Hours — We're Back, and We Brought Receipts It's been a while. We know. But we didn't disappear — we went to work. In this episode, we're coming back with full transparency about where we've been, what we've been building, and where everything is headed. Consider this our re-introduction. Here's what we cover: A New Name, Same Mission — The podcast is officially Unbillable Hours. Same real conversations about running a design firm, now with more consistency, sharper business insights, and an all-new Insider tier with bonus content and free resources. Indema 4 Is in Public Beta — After months of heads-down building, Indema 4 is finally here. This wasn't a UI refresh — it was a complete foundational rebuild from the ground up. Waitlist users: check your inbox next week. Meet Our New CEO — Gemma joins Indema with an extensive background in interior design and construction. Her leadership is going to pioneer the next chapter as we become the premier platform for interior design firms. The Indema Vault Is Live — A completely free library of templates, interactive calculators, guides, and resources for designers — no Indema account required. Our goal: 150+ free resources to make it the largest library of its kind in the industry. Links: Join the Indema 4 Public Beta: getindema.com/book-a-demo Explore the Vault: getindema.com/vault Follow us on Instagram: @indemaplatform
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EP40: Aesthetics over functionality.
In this episode, we talk about aesthetics over functionality when deciding on a business and project management platform such as indema (getindema.com). indema is the industry's leading business and project management tool for designers, general contractors and even interior decorators. But, aesthetics are not just the only deciding factor. Let's dive into why aesthetics should be lower on the grading scale here.
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EP39: The Client Discovery Call Chronicles
In this episode, Timothy talks about how you can identify a problem client even before it gets to the consultation! Sponsored by indema.co: The premier platform for successful designers. Check out indema 4.0 releasing soon! Have a burning question? [email protected]
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EP38: It's A Slow Season. Get More Clients!
In this episode, Timothy talks about 3 strategies to get more clients during a slow season! Also; the announcement of our very first (and currently only in the industry!) Interior Designer Accelerator program! Head over to indema.co/accelerator to apply. Got a burning question? [email protected] [email protected] Kate the socialite: https://www.katethesocialite.com With love!
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EP37: Getting The Creative + Business Balance
In this episode, timothy talks about how to balance the business of design with the creative side of design. Interior design is 80% (Arguably!) business related, whereas only 20% is designing. how can you balance this to make sure you arent feeling overwhelmed? Let's talk about it! Podcast episode is sponsored by indema.co, the design industry's best business and project management platform. Be sure to check it out! Also check out TheDesignershub.co! Burining question? [email protected]
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EP36: My Favorite Contract Clauses.
Timothy talks about his top 5 favorite contract clauses. This is just educational and NOT legal advice. Always consult a lawyer. This episode is sponsored by indema.co. The interior design industries favorite project and business management platform! Also; be sure to check out thedesignershub.co. The design industries FIRST exclusive directory of trade professionals for interior design boss babes like you!
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EP35: Artificial Intelligence Taking Over?! I Think Not.
In this episode, Timothy talks about his thoughts on AI, and how it's not going to take over our industry. Burning question?! [email protected] [email protected] Sponsored by: The Designers Hub (thedesignershub.co) At The Designers Hub, connecting with professionals to help grow your design firm is easy. Browse our directory to contact pros directly, or post a project to receive multiple offers from interested professionals. This podcast is sponsored by indema.co, the leading provider of innovative software solutions for businesses. Upgrade your operations with their cutting-edge suite of tools, including CRM, project management, and so much more! Experience seamless collaboration, automation, and valuable insights. Don't settle for outdated systems—visit indema.co/demo to schedule your demo and unlock your business's full potential.
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EP34: Accountability
In this episode, Timothy talks about the steps to introducing accountability in your firm. From his own personal story about how the lack of accountability can truly hinder your firms process and even your client relationship, to helping you with the actionable steps you can take TODAY to really change the way you and your team approach accountability. This podcast is sponsored by indema.co, the leading provider of innovative software solutions for businesses. Upgrade your operations with their cutting-edge suite of tools, including CRM, project management, and so much more! Experience seamless collaboration, automation, and valuable insights. Don't settle for outdated systems—visit indema.co/demo to schedule your demo and unlock your business's full potential.
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EP33: I'm BACK!
Timothy is BACK! Just a quick update that I am back! This podcast is sponsored by indema.co, the leading provider of innovative software solutions for businesses. Upgrade your operations with their cutting-edge suite of tools, including CRM, project management, and so much more! Experience seamless collaboration, automation, and valuable insights. Don't settle for outdated systems—visit indema.co/demo to schedule your demo and unlock your business's full potential.
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032: What the F* do I charge my clients?
Timothy talks about what to charge your clients. Spoiler: he tells you NOT to listen to others, but shows you HOW to try and figure this out, for yourself! This podcast is sponsored by indema.co, the leading provider of innovative software solutions for businesses. Upgrade your operations with their cutting-edge suite of tools, including CRM, project management, and so much more! Experience seamless collaboration, automation, and valuable insights. Don't settle for outdated systems—visit indema.co/demo to schedule your demo and unlock your business's full potential.
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031: Lead Process - Happy 2022! What's new.
Timothy talks shortly about the new biggest features of indema, and the rest of the episode is about the Lead process! Next up: The design process. Reach out: [email protected] Happy 2022! This podcast is sponsored by indema.co, the leading provider of innovative software solutions for businesses. Upgrade your operations with their cutting-edge suite of tools, including CRM, project management, and so much more! Experience seamless collaboration, automation, and valuable insights. Don't settle for outdated systems—visit indema.co/demo to schedule your demo and unlock your business's full potential.
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030: Scope of work + What you should include!
Timothy talks scope of work. What is in it, how to structure it, the details of it, and so on! Check out Designercircle.co, exclusive community for interior designers! Check out indema.co, unified platform for interior designers. Burning question? [email protected] This podcast is sponsored by indema.co, the leading provider of innovative software solutions for businesses. Upgrade your operations with their cutting-edge suite of tools, including CRM, project management, and so much more! Experience seamless collaboration, automation, and valuable insights. Don't settle for outdated systems—visit indema.co/demo to schedule your demo and unlock your business's full potential.
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029: The Client Welcome Packet
Whats in your client welcome packet?! This podcast is sponsored by indema.co, the leading provider of innovative software solutions for businesses. Upgrade your operations with their cutting-edge suite of tools, including CRM, project management, and so much more! Experience seamless collaboration, automation, and valuable insights. Don't settle for outdated systems—visit indema.co/demo to schedule your demo and unlock your business's full potential.
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028: Contractors, Vetting + Docs.
Timothy talks about his process for vetting contractors, submitting plans to the city and contractors, and also how to even find them! Be sure to check out indema.co, all in one business and project management platform for designers. Have a burning question? [email protected] This podcast is sponsored by indema.co, the leading provider of innovative software solutions for businesses. Upgrade your operations with their cutting-edge suite of tools, including CRM, project management, and so much more! Experience seamless collaboration, automation, and valuable insights. Don't settle for outdated systems—visit indema.co/demo to schedule your demo and unlock your business's full potential.
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027: Fearless Feedback.
Tim chats about being fearless when providing feedback but also talks about how to handle feedback given to you. Ending with a story about his recent backlash on feedback he provided a decorator. Have a burning question? [email protected] Check out Indema.co - Business and project management for interior designers~ New release: Quickbooks, Web Clipper and so much more coming! This podcast is sponsored by indema.co, the leading provider of innovative software solutions for businesses. Upgrade your operations with their cutting-edge suite of tools, including CRM, project management, and so much more! Experience seamless collaboration, automation, and valuable insights. Don't settle for outdated systems—visit indema.co/demo to schedule your demo and unlock your business's full potential.
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026: Business Poach - Not Coach.
Timothy talks about the 5 things to look out for to track down a bad business coach. There are way too many in our industry who have never been a designer! Need help: [email protected] Facebook: /IDManagement This podcast is sponsored by indema.co, the leading provider of innovative software solutions for businesses. Upgrade your operations with their cutting-edge suite of tools, including CRM, project management, and so much more! Experience seamless collaboration, automation, and valuable insights. Don't settle for outdated systems—visit indema.co/demo to schedule your demo and unlock your business's full potential.
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025: Designing + COVID
Timothy digs into how he's changed his design firm to cope with COVID. check out the new uploads on the store at TheIDConsultant.com. Check out indema.co - a platform to help designers manage their business and projects! Have a burning question: [email protected] This podcast is sponsored by indema.co, the leading provider of innovative software solutions for businesses. Upgrade your operations with their cutting-edge suite of tools, including CRM, project management, and so much more! Experience seamless collaboration, automation, and valuable insights. Don't settle for outdated systems—visit indema.co/demo to schedule your demo and unlock your business's full potential.
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024: Pros and Cons of Being A Designer
Howdy! Timothy talks about the pros and cons of being an interior designer! You would probably agree with Con #1! Check out Tim's newest platform: INDEMA.CO- A full service platform to help designers manage their interior design business. Pre-launch happening save BIGGG! [email protected] [email protected] This podcast is sponsored by indema.co, the leading provider of innovative software solutions for businesses. Upgrade your operations with their cutting-edge suite of tools, including CRM, project management, and so much more! Experience seamless collaboration, automation, and valuable insights. Don't settle for outdated systems—visit indema.co/demo to schedule your demo and unlock your business's full potential.
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023: Announcing INDEMA.
Timothy announces the planning and development of Idema. Indema is a full-service project management platform FOR designers. Lifetime deal for $99 or $149 on the site! Limited time only (before launch). UPDATE - 09/21/2020 - - WE ARE NO LONGER ACCEPTING BETA TESTERS AND NO LONGER OFFERING THE LIFETIME DEAL. Beta testers needed: Email [email protected] Check out the site: Indema.co Namaste!
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022: E-Designing with COVID. The process.
Timothy dives into his process of E-Designing curing COVID and how the design process looks from his side. For beta testers please send email with subject "Beta" to [email protected] For any other questions feel free to email as well!
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021: COVID19 + How We Manage Remote Work
It's a hard time right now for us all. Timothy talks about how he is managing his design firm during this difficult time.
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020: E-Design. Is it for you?!
Timothy digs into what E-Design is and if it's right for you. Got a burning question? Email me! [email protected] Get the designer toolkit here: https://bit.ly/3898RaC
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019: Managing Costs + Keeping The Cash Flowing!
Timothy discusses managing your costs and keeping the cash flowing! Have a burning question? Email Tim at [email protected]. Pick up the designer toolkit here: https://bit.ly/2GbQOUJ
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018: Setting Expectations. The right Way!
Timothy chats about setting the right expectations for your clients! DO IT. We chat about why it's important to set those expectations. Got a burning question? [email protected]. Hit me up, Ask away! Check out the E-book on the site and the complete designer toolkit on sale for $99!
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017: Starting your Interior Design Business
017: Starting your Interior Design Business by Timothy Murenzi
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016: Let's Talk Social Media...
016: Let's Talk Social Media... by Timothy Murenzi
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015: Dealing With All Sorts Of Crazy
Timothy talks about difficult clients and how to handle certain situations. Got a burning question? Email Timothy: [email protected]. Namaste!
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014: Passion
014: Passion by Timothy Murenzi
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013: 10 Best business practices for Interior Designers.
013: 10 Best business practices for Interior Designers. by Timothy Murenzi
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012: Becoming A Transparent Company
Timothy talks about becoming a transparent company within the design world. What this means, and what information does he give up to his clients? Listen in! Want a copy of all the transparency categories Tim talks about? Check the store first at TheIDConsultant.com, and if not available on the store please feel free to email him at [email protected]. Please subscript and feel free to write an honest review! They really help us thrive and we love the feedback. Namaste.
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011: The Complete Designer Toolkit.
Why hello! Timothy released the Complete Designer Toolkit today on the store! Packed with a ton of info and tools to help you succeed as a designer. Link to the product: http://www.theidconsultant.com/product/complete-designer-toolkit/ Got a burning question? Email [email protected]
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010: Finding Quality Vendors.
Building a relationship with a vendor is one of the most time-consuming things a designer can do. Timothy talks about how to find quality vendors and what steps to take to build that lasting relationship.
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009: 10 Challenges Designers Face!
Timothy talks about the 10 challenges he faces as a designer and how to overcome them. Challenges such as time management, budgeting, and even personal time to name a few! Got a burning question? Email [email protected] Namaste!
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008: What to Charge Your Clients?
Timothy dives into how to charge your design clients and what factors should go into the total amount. Got a burning question? Email [email protected]
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007: The Tools I Use As A Designer.
Timothy chats about what tools he uses to be successful with not only his designing but business.
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006: What's in My Contract?! A deep look into the design agreement.
Hello! This episode we go through Timothy's contract that he uses for his projects! You'll get a deep look into each of the articles and a little bit of explanation as to why that clause is in the agreement! Also: The online store is finally up and running! Check it out, and download the documents we chat about on the podcast. Namaste! Reference: Legalshield.com Email: [email protected] Site: www.TheIDConsultant.com Are you a designer and want to be a guest? Shoot us an email! We'd love to have you. :-)
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005: Photographing your projects! Guest speaker: Stephen Hicks
Our guest speaker Stephen is a professional photographer. We chat about tips to make your projects stand out in your photos! Stephen's Website: Jay-studios.com Stephen's Email: [email protected]
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004: Are You Calculating Your Margins Correctly?
So many designers are losing money by calculating their margins incorrectly! Hint: It's not taking a wholesale number and multiplying it by .30 for 30%... Timothy teaches you how to make more profit in your design business.
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003: The Process of Designing Spaces
The process of interior design varies from firm to firm. I share my process that I have perfected for the last 8 years, and share how I go from consultation to a successful design.
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002: My #1 Tool in My Arsenal
My number 1 tool in my design arsenal is my 20+ page e-book. I dig into what goes into the book and why I include the free e-book as a sales tool to prospective clients. Hint: I close 98% of projects that I give this book to! Want a copy? Visit Theidconsultant.com and click on store. It's in there for you to download! Enjoy!
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ABOUT THIS SHOW
Every designer knows the hours — the ones you can't bill for but can't afford to skip. Figuring out your pricing. Untangling your finances. Learning how to hire, how to scale, how to protect your margins without losing your mind.That's what Unbillable Hours is about. Hosted by the team behind Indema, this show delivers sharp, no-fluff business insights built specifically for interior designers and firm owners. From strategy and operations to client management and financial literacy, each episode gives you something you can actually use — that same week.Subscribe to Unbillable Hours Insider for bonus content, exclusive resources, and even more value — much of it completely free. This podcast is meant to chat about the good, the bad and the dirty of the interior design business, as well as help those seeking to get into the design industry and those who need help building their empire.
HOSTED BY
Timothy Murenzi
CATEGORIES
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