Unraveling IT: Expert Tech Talks

What does it actually take to keep a 1,350-person firm secure, resilient, and ahead of the curve for 34 years? In this episode of Unraveling IT, host Bush Williams sits down with Andy Knauf, CIO and VP at Mead & Hunt — a 125-year-old national engineering and architecture firm — and the company's very first IT hire back in 1990.Andy has watched Mead & Hunt grow from a single office of 85 people to more than 60 offices, navigating every major shift along the way: mainframes to cloud, perimeter defense to a modern SOC, and now the AI era. He and Bush dig into why he chose to outsource security operations instead of hiring a single "head of security," how regular MDR reviews changed his relationship with the board, the bleeding-edge mistakes that taught him resilience, and why he thinks resisting AI is exactly like the holdouts who refused to give up their drafting tables.Honest, practical, and refreshingly free of hype — this is what three-plus decades in the CIO chair really sounds like.RELATED RESOURCESLearn more about Mead & Hunt: https://meadhunt.com/Read Mead & Hunt's Client Success Story: https://corsicatech.com/resources/managed-cybersecurity-case-study-engineering-construction/CMMC Compliance Services: https://corsicatech.com/services/cmmc-compliance-services/Secure your business 24/7: https://corsicatech.com/services/managed-cyber-security/🔔 Subscribe for more expert tech talks for IT leaders.

For many mid-market companies, EDI is the technology everyone depends on, but few people want to manage.In this episode of Unraveling IT: Expert Tech Talks, host Peter Rodenhauser sits down with Jordan Verhulst, Data Integration Engineer at Corsica Technologies, for a practical conversation about the evolving world of EDI, data integration, and modernization.Jordan shares what he has learned from more than 15 years in the field, starting with support for EDI environments and growing into complex integration work across a wide range of platforms and business needs. He explains why many companies still struggle with aging systems, custom maps, partner-specific requirements, limited visibility, and manual processes that turn routine changes into major projects.The conversation explores why mid-market organizations often fall into a difficult gap: they have real complexity and growing transaction volumes, but may not have the internal EDI teams, budgets, or enterprise-scale resources needed to manage everything effectively. That gap makes the right combination of technology, support, business context, and managed services increasingly important.Peter and Jordan also discuss how APIs, larger data volumes, and AI are changing the integration landscape. From validating outputs during migrations to spotting patterns in recurring errors, AI is beginning to create new efficiencies for EDI teams, even as the field is still early in its adoption.If your organization relies on EDI to keep orders, shipments, invoices, and partner relationships moving, this episode will help you understand what is changing, what still causes pain, and why visibility should be the first step in any modernization strategy.

In this episode of Unraveling IT: Expert Tech Talks, Garrett Wiesenberg welcomes Drew Wiard, a commercial real estate investor who proves you don’t need to be an IT expert to use technology effectively.Drew shares how he evolved from buying single rental properties to acquiring industrial facilities and businesses, all while refining a highly analytical, data‑first approach. He explains how AI‑enhanced spreadsheets reduce underwriting bottlenecks, why volume matters in today’s market, and how removing emotion from investments protects both personal and investor capital.The conversation also explores cybersecurity realities in acquired businesses, AI as a legal and strategic thought partner, and Drew’s long‑term vision for flexibility, freedom, and sustainable growth. This episode is a must‑listen for anyone who wants technology to drive real‑world results—not just more tools.Ready to navigate the technology landscape with confidence? Connect with Corsica’s expert consultants for a tailored guide to your unique solutions. Start your journey today. 📣 Follow us on LinkedIn, Facebook, and Twitter! And check out our company website at corsicatech.com

In today’s digital supply chain, success isn’t just about transactions. It’s about relationships.In this episode of Unraveling IT: Expert Tech Talks, host Peter Rodenhauser, Chief Revenue Officer at Corsica Technologies, sits down with Frank Kenney, VP of GTM Strategy at Cleo, to explore what modern relationship management really means in a highly connected, data‑driven ecosystem.Together, they unpack how expectations, compliance, and visibility shape supplier and partner relationships—and why traditional approaches like chargebacks no longer tell the full story. Frank shares how Cleo Integration Cloud shifts the focus from basic EDI transactions to end‑to‑end business process automation, helping organizations track value, volume, time, and exceptions across the supply chain.The conversation also dives into how AI is influencing relationship management, why governance matters more than ever, and how companies can protect their “secret sauce” while still embracing innovation.Whether you’re managing suppliers, customers, or complex integrations, this episode offers a fresh perspective on building predictable, resilient, and growth‑ready supply chains.Ready to navigate the technology landscape with confidence? Connect with Corsica’s expert consultants for a tailored guide to your unique solutions. Start your journey today. 📣 Follow us on LinkedIn, Facebook, and Twitter! And check out our company website at corsicatech.com

A new chapter begins as Corsica Technologies and AccountabilIT unite to deliver smarter, more secure IT solutions for mid-market organizations. In this episode, CEO Brian Harmison and COO Jim Hertle pull back the curtain on their partnership, revealing how shared values, complementary strengths, and a people-first approach are redefining what it means to be a trusted IT provider.Highlights:Building lasting relationships through accountability, culture, and expertiseTailoring IT solutions for diverse industries and complex compliance needsExpanding geographic coverage for clients with multi-site operationsDeep dives into Microsoft’s ecosystem and security offeringsThe role of integrity and transparency in every client engagementWhy vertical specialization in manufacturing, healthcare, and AEC mattersHow the combined team’s culture fuels innovation and exceptional serviceReady to elevate your tech strategy and see how the right partnership can transform your business?Catch the episode today and get inspired!Resources:Read our press releaseRead the blog on our expanded capabilitiesReady to navigate the technology landscape with confidence? Connect with Corsica’s expert consultants for a tailored guide to your unique solutions. Start your journey today. 📣 Follow us on LinkedIn, Facebook, and Twitter! And check out our company website at corsicatech.com

Step behind the scenes of Indiana Tech’s technology backbone with host Garrett Wiesenberg and special guest Jeff Leichty, Vice President and CIO. Discover how the IT team supports thousands of students, faculty, and staff—on campus and across the country. Jeff shares his 23-year journey, the unique challenges of higher ed IT, and how innovation like AI and analytics are shaping the future of learning.Key topics include:Balancing security and freedom for experimentationSupporting diverse student populations, from traditional undergrads to remote adult learnersThe evolving role of IT in student success and university operationsThe impact of automation, AI, and “human in the loop” strategiesFor more about Indiana Tech’s academic programs and student life, visit indianatech.edu.Ready to navigate the technology landscape with confidence? Connect with Corsica’s expert consultants for a tailored guide to your unique solutions. Start your journey today. 📣 Follow us on LinkedIn, Facebook, and Twitter! And check out our company website at corsicatech.com

In this special Cybersecurity Awareness Month episode of Unraveling IT: Expert Tech Talks, host Garrett Wiesenberg sits down with Valentina Flores, cofounder of Red Sentry, to pull back the curtain on ethical hacking and proactive defense. Discover why SMBs are prime targets, how real-world penetration tests work, and why cybersecurity is a marathon—not a finish line.Valentina shares her journey from chasing criminals in the field to tracking them through firewalls and phishing campaigns. Learn how Red Sentry’s “hack before the hackers do” philosophy helps organizations of all sizes stay ahead of threats. Plus, get actionable advice on building a security-first culture, leveraging AI responsibly, and starting your own incident response plan.Resources & Links:Pen Testing 101 GuideLearn how Corsica uses pen testingRed SentryReady to navigate the technology landscape with confidence? Connect with Corsica’s expert consultants for a tailored guide to your unique solutions. Start your journey today. 📣 Follow us on LinkedIn, Facebook, and Twitter! And check out our company website at corsicatech.com

What does it really take to thrive in IT support? Garrett Wiesenberg chats with Isaac Hirschy about the leap from college to the fast-paced world of tech troubleshooting. Hear firsthand what surprised Isaac, what college missed, and how he’s thriving eight months in.Key takeaways:🛠️ Balancing theory with real troubleshooting📉 Why hands-on experience beats textbooks📣 Advice for students, parents, and educators🔌 The future of IT as a tradeTune in for practical insights and stories from the front lines of tech!https://corsicatech.com/about/careers/

In this special episode of Unraveling IT: Expert Tech Talks, host Sarah Benz sits down with Lindsay Lott, founder of Fort Wayne Tech, to celebrate Indiana Women IN Tech Week 2025. Discover how Fort Wayne Tech grew from a LinkedIn group to a statewide partner, driving talent retention and lifelong learning in Northeast Indiana. Lindsay shares her journey from art teacher to data manager, the importance of representation in STEM, and the impact of local mentorship.Hear about the week’s events—including the Kickoff Brunch, Moms of Tech Roundtable, Networking Mixer, and Career Fair—and learn how you can get involved as a volunteer, sponsor, or attendee. Ready to help build a more inclusive tech community? Explore upcoming events and resources: Women IN Tech Week EventsTune in and be inspired to take action in your local tech ecosystem!Corsica TechnologiesUnraveling IT Podcast HubLast year's Women IN Tech EpisodeCorsicaTech Blog

When downtime isn’t an option, IT becomes mission-critical. ⚙️🖥️Garrett Wiesenberg, VP of Solutions Consulting at Corsica, sits down with Nick Holliday, IT Divisions Manager at Nucor, to dive into the realities of supporting legacy systems, PLCs, and high-stakes operations in one of America’s most advanced steel mills.Key takeaways:🛠️ Balancing break/fix with long-term projects📉 Cost comparisons: planned vs. unplanned outages📣 Communicating IT value to leadership🔌 Supporting legacy machines with modern solutions🧍‍♂️ Why mill rounds matter more than metricsListen now or watch here. Get a behind-the-scenes look at IT in industrial manufacturing.▶️ Watch now and subscribe for more practical cybersecurity conversations from Corsica Technologies. Additional ResourcesIT and Cybersecurity Services for Manufacturershttps://corsicatech.com/industries/manufacturing-it-support/Infographic: The State of Cybersecurity in Manufacturinghttps://corsicatech.com/resources/the-state-of-cybersecurity-in-manufacturing/Blog: How to Reduce Manufacturing Downtime with Cybersecurity Best Practiceshttps://corsicatech.com/blog/reduce-manufacturing-downtime-cybersecurity-practices/Ready to navigate the technology landscape with confidence? Connect with Corsica’s expert consultants for a tailored guide to your unique solutions. Start your journey today. 📣 Follow us on LinkedIn, Facebook, and Twitter! And check out our company website at corsicatech.com

What does cybersecurity really look like inside a modern-day financial institution? In this episode of Unraveling IT: Expert Tech Talks, Garrett Wiesenberg speaks with T.J. Patterson, Information Security Officer at a community bank, about the real-world challenges—and successes—of securing a financial organization in today’s threat landscape. From phishing resilience to compliance fatigue to the fast-evolving role of AI in fraud, this conversation covers what it actually takes to build strong security in banking environments. In this episode, we explore: 🔐 How to build a security-first culture across non-technical teams 📊 Which cybersecurity metrics matter to executives and boards 🎣 Phishing awareness training that sticks—and how to measure impact 💡 Unique awareness campaigns that go beyond the annual PowerPoint 🤖 The growing influence of AI in financial fraud and brand spoofing 🧠 Why emotional intelligence and storytelling are underrated security tools Related Resources:Southern Michigan Bank & Trust Case StudyHealth Center Credit Union Success StoryIf you work in banking, IT, compliance, or cybersecurity, don’t miss these field-tested insights. ▶️ Watch now and subscribe for more practical cybersecurity conversations from Corsica Technologies. Ready to navigate the technology landscape with confidence? Connect with Corsica’s expert consultants for a tailored guide to your unique solutions. Start your journey today. 📣 Follow us on LinkedIn, Facebook, and Twitter! And check out our company website at corsicatech.com

IT modernization isn’t just about swapping servers for cloud—it’s about rethinking everything. In this episode, Nate Troyer and Garrett Wiesenberg dive into why companies need to stop optimizing outdated systems and start rebuilding with purpose.From defining business outcomes to re-evaluating what’s truly critical, this conversation is a must-listen for anyone planning their next IT move.Topics include:The myth of modernization through migrationHow to plan backwards from business goalsWhy hybrid infrastructure is often the best fitThe importance of cross-departmental buy-inReady to navigate the technology landscape with confidence? Connect with Corsica’s expert consultants for a tailored guide to your unique solutions. Start your journey today.📣 Follow us on LinkedIn, Facebook, and Twitter! And check out our company website at corsicatech.com

What does it take for a third-generation manufacturing distributor to modernize its IT infrastructure and build a culture of cybersecurity awareness? In this episode of Unraveling IT, Rick Melvin, President of Powell Tool Supply, shares how his team embraced cloud transformation, empowered employees, and partnered with Corsica Technologies to stay ahead of cyber threats.Key takeaways:The step-by-step approach Powell Tool used to migrate from on-prem to cloud-based systems.How cybersecurity training reduced fear and boosted confidence across the organization.The importance of having a trusted IT partner who brings strategic recommendations—not just fixes.Why Powell Tool prioritizes ease of doing business for both customers and vendors.Ready to navigate the technology landscape with confidence? Connect with Corsica’s expert consultants for a tailored guide to your unique solutions. Start your journey today.📣 Follow us on LinkedIn, Facebook, and Twitter! And check out our company website at corsicatech.com

In this episode of Unraveling IT, Garrett Wiesenberg welcomes Tyler Cameron, Senior Service Desk Manager at Corsica Technologies, for a candid conversation about the real-world challenges and principles behind top-tier IT service.From managing outages to handling high-stakes incidents, Tyler shares how his team maintains consistency and client trust by leading with empathy and intentional communication. They discuss how internal coordination—across departments like project services and account management—impacts customer experience, and how businesses can apply similar tactics to improve their own support structures.Don’t miss this behind-the-scenes look at what it takes to run a responsive, client-focused IT support operation.Key Takeaways: • How service desk teams handle pressure, fire drills, and outages • Why communication is often the missing piece in IT service breakdowns • Strategies to unify departments and improve client satisfaction • Tips for creating flexible, tactical response teams in a fast-paced environment • The value of empathy and leadership in IT operationsReady to navigate the technology landscape with confidence? Connect with Corsica’s expert consultants for a tailored guide to your unique solutions. Start your journey today.📣 Follow us on LinkedIn, Facebook, and Twitter!And check out our company website at corsicatech.com

Welcome to another episode of "Unraveling IT, Expert Tech Talks." This week, Garrett Wiesenberg chats with Nate Troyer, an account executive at Corsica Technologies.Nate shares his journey from working at Best Buy to becoming a sales leader in the managed services industry. Discover how his technical background has influenced his sales approach, the importance of continuous learning, and the current trends in IT services.Whether you're an IT professional or a business leader, this episode offers valuable insights and practical advice for navigating the ever-changing IT landscape.Ready to navigate the technology landscape with confidence? Connect with Corsica’s expert consultants for a tailored guide to your unique solutions. Start your journey today.📣 Follow us on LinkedIn, Facebook, and Twitter!And check out our company website at corsicatech.com

Working with technology should be simple, even during economic uncertainty. In this episode of Unraveling IT, Garrett Wiesenberg and Brian Harmison discuss how smart technology investments and strategic partnerships can help businesses achieve critical outcomes like becoming cyber-resilient, solving IT staffing challenges, and achieving scalability.They contrast the complexities often introduced by traditional MSP models or overburdened internal teams with the value of a partner focused on mutual success, predictable pricing, and comprehensive expertise. The conversation highlights how evaluating your IT spend and structure, potentially shifting to a model with a lean internal team and external specialists, can lead to substantial savings and improved performance.Learn how to find a trusted partner who acts as an extension of your team, bringing the deep experience and vision needed to prepare for future growth.Key Takeaways: • Explore how economic uncertainty requires a fresh look at IT strategy and spending. • Understand how a shift in IT team structure, leveraging external specialists, can drive efficiency and savings. • Learn how strategic partnerships can provide comprehensive expertise and predictable, all-inclusive pricing models that support growth. • Discover how leveraging a partner can help businesses achieve key outcomes like cyber resilience, better data integration, and scalability. • Gain insights into the qualities of a valuable IT partner, including trust, deep knowledge, and a focus on mutual success.Ready to navigate the technology landscape with confidence? Connect with Corsica’s expert consultants for a tailored guide to your unique solutions. Start your journey today.📣 Follow us on LinkedIn, Facebook, and Twitter!And check out our company website at corsicatech.com

Ready to navigate the technology landscape with confidence? Connect with Corsica’s expert consultants for a tailored guide to your unique solutions. Start your journey today.📣 Follow us on LinkedIn, Facebook, and Twitter!And check out our company website at corsicatech.com

In this episode of "Unraveling IT: Expert Tech Talks," Stephany Alarcón from Corsica Technologies engages in a compelling conversation with Sharon Pohly, CEO of Girl Scouts of Northern Indiana Michiana. They explore how technology underpins the Girl Scouts' mission to build girls of courage, confidence, and character. Sharon provides valuable insights into the organization's key programs, including their STEM initiatives, outdoor activities, life skills training, and the beloved cookie program.Sneak Peeks:Discover how the Girl Scouts have adapted to meet the needs of today's youth with over 120 STEM badges and opportunities to unplug and connect with nature. Learn about the challenges of managing a large non-profit organization and the crucial role of technology, including cybersecurity and AI, in their operations. Hear Sharon's inspiring journey from an IT project manager to leading the Girl Scouts and the rewarding experiences of witnessing girls' growth through the program. Find out about exciting upcoming projects aimed at serving underserved communities and the lifelong impact of Girl Scouts on families and friendships.Don't miss out on this inspiring conversation! Watch the full episode to learn more about how you can get involved and support the Girl Scouts' mission.Ready to navigate the technology landscape with confidence? Connect with Corsica’s expert consultants for a tailored guide to your unique solutions. Start your journey today.📣 Follow us on LinkedIn, Facebook, and Twitter!And check out our company website at corsicatech.com

Join Garrett Wiesenberg, Director of Solutions Engineering at Corsica Technologies, as he sits down with Jake Hoag, Operations Manager at More Farm Stores, to discuss the challenges and successes of integrating technology into their small business operations.More Farm Stores recently came on as a client, signing on to our Corsica Complete package. This all-inclusive plan includes managed IT, cybersecurity, data integration, digital transformation, and hardware as a service - all at one predictable monthly price.Here's what we'll cover:Identifying Pain Points: The importance of recognizing and addressing organizational pain points when selecting a technology partner.Partnership with Corsica Technologies: The benefits of a comprehensive service offering and predictable billing system.Future of Technology: How More Farm Stores plans to leverage technology to streamline processes and enhance efficiency.Join us as we explore these topics and more, providing valuable insights for organizations looking to optimize their technology strategies. And visit our site to learn more about Corsica Complete's all-inclusive package and how it can benefit your business.Ready to navigate the technology landscape with confidence? Connect with Corsica’s expert consultants for a tailored guide to your unique solutions. Start your journey today.📣 Follow us on LinkedIn, Facebook, and Twitter!And check out our company website at corsicatech.com

In this episode of "Unraveling IT, Expert Tech Talks," Garrett Wiesenberg, Director of Solutions Engineering at Corsica Technologies, engages in a deep conversation with CEO Brian Harmison and COO Peter Rodenhauser about AI strategy. They discuss how businesses can effectively and meaningfully integrate AI, addressing common questions and concerns.Sneak Peeks:AI vs. Automation: Learn the key differences and how they work together to boost business efficiency.Practical AI Applications: Explore real-world examples of AI in action, from meeting summaries to automation code.Overcoming AI Anxiety: Understand why AI generates both excitement and anxiety among business leaders and how to manage these emotions.Adoption Strategies: Get tips on starting small with AI, leveraging existing partnerships, and ensuring successful implementation.Don't miss out on these valuable insights! Watch the full episode to learn how to strategize for AI and transform your business.Ready to navigate the technology landscape with confidence? Connect with Corsica’s expert consultants for a tailored guide to your unique solutions. Start your journey today.📣 Follow us on LinkedIn, Facebook, and Twitter!And check out our company website at corsicatech.com

Welcome to the latest episode of Unraveling IT: Expert Tech Talks! In this episode, Sarah Benz, Director of vCIO Services at Corsica Technologies, sits down with Garrett Wiesenberg, Director of Solutions Engineering, to dive deep into the concept of Zero Trust security.Key Takeaways:Understanding Zero Trust: Garrett explains what Zero Trust is and why it's crucial for businesses of all sizes in today's digital landscape.Implementing on a Budget: Learn how to start implementing a Zero Trust framework even with limited resources and budget constraints.Key Principles: Discover the fundamental principles of Zero Trust, including multifactor authentication (MFA), data access management, and device security.Challenges and Solutions: Hear about the common challenges businesses face when adopting Zero Trust and practical solutions to overcome them.Real-World Applications: Get insights into how Zero Trust can be applied in real-world scenarios, including remote work and BYOD (Bring Your Own Device) policies.Don't miss out on this insightful discussion! Watch the full episode on our website to gain a deeper understanding of Zero Trust and how it can benefit your organization!Ready to navigate the technology landscape with confidence? Connect with Corsica’s expert consultants for a tailored guide to your unique solutions. Start your journey today.📣 Follow us on LinkedIn, Facebook, and Twitter!And check out our company website at corsicatech.com

In this episode of Unraveling IT Expert Tech Talks, join Brian Harmison, CEO of Corsica, and Peter Rodenhauser, Chief Operating Officer, as they delve into the intricacies of tech lock-in. Uncover the reasons why many businesses find themselves tied to their current technology providers and explore effective strategies to break free from these constraints.Sneak Peeks:Understanding Tech Lock-In: Discover the common obstacles that make businesses hesitant to switch providers, such as long-term hardware leases and data center dependencies.Flexibility and Customer Retention: Learn about Corsica's approach to retaining customers through service value and security, rather than binding contracts.Transitioning to New Technology: Gain insights on how to plan and execute a smooth transition from outdated technology to modern solutions, whether on-prem, cloud, or hybrid.Avoiding Common Mistakes: Understand why a lift-and-shift approach to cloud migration can be costly and how to effectively leverage native cloud services.Don't miss out on these valuable insights! Watch the full episode on our website to learn more about breaking free from tech lock-in and optimizing your technology strategy.Ready to navigate the technology landscape with confidence? Connect with Corsica’s expert consultants for a tailored guide to your unique solutions. Start your journey today.📣 Follow us on LinkedIn, Facebook, and Twitter!And check out our company website at corsicatech.com

Welcome to another exciting episode of Unraveling IT: Expert Tech Talks! Today, our host Brian Harmison, CEO of Corsica Technologies, sits down with Peter Rodenhauser, COO of Corsica Technologies, to delve into the essential topic of IT and cybersecurity budgets for 2025.Sneak Peeks of Key Takeaways:Discover why over 50% of IT budgets are now dedicated to cybersecurity and why simply increasing spending isn't always the best approach.Learn about the critical role of identity protection and security awareness training in safeguarding your organization.Explore the impact of AI on incident detection and response, and why human expertise is still irreplaceable.Gain insights into the growing trend towards cloud and SaaS applications, and the diminishing reliance on on-prem hardware.Get practical tips on balancing technology investments with business continuity and data-driven decision-making.Don't miss this insightful discussion! Watch the full episode to get all the details and expert advice on preparing your IT and cybersecurity budgets for 2025. Visit our website to tune in now!Ready to navigate the technology landscape with confidence? Connect with Corsica’s expert consultants for a tailored guide to your unique solutions. Start your journey today.📣 Follow us on LinkedIn, Facebook, and Twitter!And check out our company website at corsicatech.com

In this episode of Unraveling IT: Expert Tech Talks, host Daniel Goffen, VP of Sales at Corsica Technologies, sits down with Chief Information Security Officer Ross Filipek to delve into the intricacies of the Cybersecurity Maturity Model Certification (CMMC) 2.0.We talk about what CMMC is, why compliance is crucial for manufacturers and distributors, and the different levels of CMMC requirements. Ross provides valuable insights into how organizations can assess their current cybersecurity posture, the timeline for CMMC implementation, and the resources available to help companies navigate this complex process.Whether you're a large DoD contractor or a small to medium-sized business, this episode offers practical advice on achieving and maintaining CMMC compliance.Tune in to learn more about the future of cybersecurity and how to protect your organization's sensitive information.For more resources and details, visit our website. Stay secure!Ready to navigate the technology landscape with confidence? Connect with Corsica’s expert consultants for a tailored guide to your unique solutions. Start your journey today.📣 Follow us on LinkedIn, Facebook, and Twitter!And check out our company website at corsicatech.com

Join us for the latest episode of "Unraveling IT: Expert Tech Talks," as we launch Cybersecurity Awareness Month with a dynamic conversation between Ross Filipek, Chief Information Security Officer at Corsica Technologies, and our CEO, Brian Harmison.This episode explores the history of Cybersecurity Awareness Month, started by the Department of Homeland Security and the National Cybersecurity Alliance in 2004. Ross and Brian discuss the evolution of cyber threats and the pressing challenges we face in today’s digital landscape.Key insights from this episode include:Why employee security awareness training is a vital line of defense against cyberattacks.Practical steps for boosting personal and corporate cybersecurity, such as using strong, unique passwords and enabling multifactor authentication.An overview of common cyber threats and actionable strategies to safeguard both individuals and businesses.Don’t miss this compelling discussion that emphasizes the critical importance of cybersecurity in the modern world. Tune in to gain valuable knowledge and stay safe in the digital realm.For more information and resources, visit our website. Stay secure and informed!Blog: Minimize Employee Error with Cybersecurity Awareness TrainingBlog: Passwordless Authentication: What You Need to KnowBlog: MFA: The Super-Tool That Can Stop 99% of Password AttacksReady to navigate the technology landscape with confidence? Connect with Corsica’s expert consultants for a tailored guide to your unique solutions. Start your journey today.📣 Follow us on LinkedIn, Facebook, and Twitter!And check out our company website at corsicatech.com

In this special episode of "Unraveling IT, Expert Tech Talks," host Nikita Iszard, Digital Marketing Specialist at Corsica Technologies, celebrates Indiana Women IN Tech Week 2024 by showcasing some of the outstanding women in tech at Corsica's Fort Wayne office.Join us as we hear from three remarkable guests:Stephany Alarcon, Director of Client Experience, discusses her journey from a customer service role to leading client experience, highlighting the importance of mentorship and overcoming imposter syndrome.Tracy Jolgren, Director of Human Resources, shares her transition from manufacturing to tech, the value of internships and certifications, and initiatives to attract more women to the tech industry.Sarah Benz, Director of vCIO Services, provides insights into her career path, the challenges women face in tech, and the significance of empathy and representation in the industry.Key takeaways from this episode include the importance of finding your niche, the power of mentorship and support networks, and practical advice for women starting their careers in tech. Don't miss this insightful and empowering conversation!Ready to navigate the technology landscape with confidence? Connect with Corsica’s expert consultants for a tailored guide to your unique solutions. Start your journey today.📣 Follow us on LinkedIn, Facebook, and Twitter!And check out our company website at corsicatech.com

In this episode of Unraveling IT: Expert Tech Talks, host Brian Harmison, CEO at Corsica Technologies, sits down with Greg Sopcak, 1st VP of IT at Southern Michigan Bank and Trust. Greg shares his fascinating career journey, starting from the mainframe days at Dow Chemical to his current role at Southern Michigan Bank and Trust.Listeners will gain insights into the operations of SMBT, while Greg also discusses the structure and focus of his IT team, highlighting their roles and the number of devices they manage, and how Corsica came onboard to help them fill IT skills gaps so their team could focus on their core business operations.We delve into the partnership between Corsica and SMBT, emphasizing the benefits of collaboration, cybersecurity services, and consulting. Greg talks about the importance of after-hours support and how Corsica Technologies helps with business continuity.Greg also touches on the future of AI in the banking industry, including its potential benefits and challenges, as well as the importance of finding the right Managed Service Provider (MSP) for your organization.Tune in to hear more about our successful partnership and the future of technology in the banking industry!Ready to navigate the technology landscape with confidence? Connect with Corsica’s expert consultants for a tailored guide to your unique solutions. Start your journey today.📣 Follow us on LinkedIn, Facebook, and Twitter!And check out our company website at corsicatech.com

Microsoft Copilot's ready to be your wingman, but are you prepared to hand it the controls? Watch our latest podcast including highlights from our most recent webinar. CEO Brian Harmison dives into the essential steps businesses need to take to effectively implement and utilize Copilot. From streamlining day-to-day activities to creating intelligent processes that enhance business operations, it's a powerful tool, and you need to know how to use it.We discuss the importance of strong data governance, management, and documentation before rolling out any AI solution. We go over the importance of educating your team on using Copilot, as well as protecting and securing your data, and the role of tools like Microsoft Purview in safeguarding sensitive information.Tune in to learn how to leverage Copilot as a productivity multiplier and drive your business forward with AI.Get your free copy of our Generative AI Policy Template, and learn more about our AI Consulting services on our website. You can also check out our podcast comparing Copilot and ChatGPT, or watch the full webinar for the audience Q&A sessions and poll results!Ready to navigate the AI landscape with confidence? Connect with Corsica’s expert consultants for a tailored guide to your unique solutions. Start your journey today.📣 Follow us on LinkedIn, Facebook, and Twitter!And check out our company website at corsicatech.com

Join us for an in-depth analysis of the recent CrowdStrike outage that disrupted businesses. In this episode of Unraveling IT: Expert Tech Talks, our host Brian Harmison, CEO at Corsica Technologies, investigates the incident with Ross Filipek, our Chief Information Security Officer.Key Insights:Delve into the technical details of the CrowdStrike content update and its repercussions on business operations.Understand the critical role of kernel mode in endpoint security software, highlighted by this outage.Learn about the principle of least privilege and how it's applied in cybersecurity measures.Acquire knowledge on business continuity planning and effective disaster recovery approaches.Discuss the wider consequences of reliance on cloud-based systems and the risks involved.Conclude with practical tips on how to prepare for technological disruptions and ensure business resilience.Tune in for these essential discussions! Deepen your understanding and discover strategies to protect your business from similar incidents by visiting our site for additional information.Ready to navigate the cybersecurity landscape with confidence? Connect with Corsica’s expert consultants for a tailored guide to your unique solutions. Start your journey today.📣 Follow us on LinkedIn, Facebook, and Twitter!And check out our company website at corsicatech.com

In the most recent episode of "Unraveling IT: Expert Tech Talks," Nate Troyer, an account executive at Corsica Technologies, joins CEO Brian Harmison to discuss the changing dynamics of IT managed services. They delve into the transition from metered to unmetered services and how Corsica is revolutionizing the MSP partnership model by providing truly unlimited support.Key insights from their conversation include:The conventional MSP model often incurred hidden fees and offered restricted support, leading to client distrust and reluctance.Corsica's commitment to unlimited services positions them as a genuine technology ally, poised to address issues without additional costs.Our Corsica Secure Guarantee promises swift business recovery and continuity, signifying a deep-rooted partnership with our clients.Tune in to Nate and Brian as we demystify the intricacies of IT services and reveal how Corsica is spearheading a movement towards a more candid and customer-centric future.For those seeking a progressive MSP that delivers boundless services and a pledge to tackle your IT challenges, explore our website for more details on Corsica Secure and discover how we can elevate your business. Together, let's harness the full potential of your technological resources!https://www.corsicatech.com/services/corsica-secure/https://www.corsicatech.com/cybersecurity-service-guarantee/

Step into the world of IT innovation with Unraveling IT, Expert Tech Talks, as host Jared Lopez of Corsica Technologies unravels the success story of ATC Development with their CIO, Carl Young. This episode highlights the transformative impact of the Corsica partnership on ATC Development's strategic goals and business growth.In this episode, we uncover:Carl Young's remarkable journey from the army to the helm of IT, showcasing his unwavering pursuit of knowledge.The foundational principles of ATC Development, emphasizing their dedication to enhancing resident lifestyles through technological advancements.Corsica Technologies' strategic contribution, steering ATC Development through the maze of IT and cybersecurity, catalyzing their business metamorphosis.The visionary ambitions of ATC Development, including their plans to pioneer smart, eco-friendly buildings and revolutionize the resident experience with tech innovations.Visit our website to delve into more client success narratives. Discover how we, as an MSP, cherish our role as true partners to our clients, celebrating joint successes and collective progress.Hear about more of Corsica's client success stories.Learn more about ATC Development.

In this week's episode of Unraveling IT, join Peter Rodenhauser and Brian Harmison as they explore the dynamic world of AI in the business sector. With their rich experience in tech and IT leadership, we shed light on the technological advancements and the distinct challenges and benefits AI introduces.Here's what you'll discover:AI in Action: A showcase of AI's practical uses, from crafting business documents to summarizing meeting transcripts, and elevating customer service.Legal Landscape: A critical examination of AI's legal implications, stressing the significance of intellectual property rights and the imperative of safeguarding data.Strategic Guidance: Advice for companies to formulate AI guidelines internally, educate their workforce, and maintain transparency in AI deployment.We also address AI's limitations, including poor data quality and the possibility of variable responses, underscoring the essential role of human supervision in vital business operations.Eager to bring your organization into the AI age? Speak with one of our experts for a custom roadmap to your tech initiatives. Embark on your AI voyage today.📣 Follow us on LinkedIn, Facebook, and Twitter!And check out our company website at corsicatech.com

Embark on a journey with Unraveling IT as we delve into the intricate realm of Electronic Data Interchange (EDI) and its profound influence on mid-market enterprises. Our host, Peter Rodenhauser of Corsica, is joined by the knowledgeable Bob Renner, who has not only been a guiding force in the field but also a mentor to Peter.In this episode, they dissect the progression of B2B integration, the emergence and significance of iPaaS, and the persistent importance of EDI within the intricate web of today's data exchange. Uncover the hurdles and strategies mid-market firms encounter in orchestrating their vital data workflows, and understand the imperative of choosing an apt service provider in this critical juncture.Key Takeaways:- Unravel the evolution of B2B integration and EDI's foundational role in the digital transaction ecosystem.- Gain insights into the ascension of iPaaS solutions and their transformative effect on data stewardship.- Recognize the vitality of selecting a suitable service provider for the stewardship of pivotal data operations.Join us for a series of enlightening dialogues, seasoned counsel, and a glimpse into the prospective landscape of data integration, all bespoke for the mid-market sphere.📣 Follow us on LinkedIn, Facebook, and Twitter!And check out our company website at corsicatech.com

In this insightful episode of Unraveling IT, host Nate Troyer, an account executive, teams up with Garrett Wiesenberg, the director of solutions engineering, to dissect the realm of wireless technology in business settings. They contrast the simplicity of home Wi-Fi with the intricate requirements of business wireless solutions. Highlighting the vital role of wireless infrastructure across industries, they discuss how a hospital's wireless failure can have dire consequences, extending beyond financial loss to potentially impacting lives.Garrett imparts his knowledge on the complexities of designing and deploying robust wireless networks, underscoring the necessity for comprehensive wireless assessments to circumvent issues and guarantee connectivity. Addressing interference from common appliances to unique architectural challenges, they converse on the need for custom wireless solutions tailored to environments like hospitals, banks, and manufacturing plants.The dialogue also encompasses the evolution of wireless security, from the vulnerabilities associated with pre-shared keys to the sophisticated certificate-based authentication and conditional access policies of today. They emphasize the need to integrate wireless security within the broader network security framework, adopting a zero-trust stance, and ensuring access is granted only to verified devices and users.Tune into Unraveling IT for an in-depth exploration of the critical role of wireless in business, illustrating that it's not merely about installing access points, but about ensuring reliable connectivity, productivity, and safety.Join this compelling conversation that will alter your perception of the wireless technology that keeps our world interconnected and functional. This episode is a must-listen for IT professionals and anyone interested in the technology that powers our everyday lives. 🎧📣 Follow us on LinkedIn, Facebook, and Twitter!And check out our company website at corsicatech.com

In the latest episode of Unraveling IT, Expert Tech Talks, Ross Filipek, Chief Information Security Officer at Corsica Technologies, explores the foremost cybersecurity trends and threats for 2024. Here are the key insights Ross shares:Cyber Risk Assessment: Emphasizes the significance of risk evaluation using frameworks like CIS RAM or FAIR.AI Impact: Discusses how AI is revolutionizing both attack methodologies and defense mechanisms.Skills Shortage: Notes the growing dependence on managed service providers due to the scarcity of cybersecurity experts.Generative AI: Points out its capability to enable complex attacks, such as deep fake social engineering.Phishing Challenges: Stresses the ongoing necessity for security awareness training to counteract phishing attempts.IoT Vulnerabilities: Addresses the risks linked to IoT devices and the remote work environment.Cyber Resilience: Concentrates on the importance of being prepared for incident response.Zero Trust Framework: Advocates for the implementation of a Zero Trust model in network security.Cyber Warfare: Warns of the increasing sophistication of state-sponsored cyber attacks.Soft Skills: Highlights the essential nature of communication and teamwork skills in cybersecurity roles.Tune into the episode for actionable insights on tackling these cybersecurity challenges in 2024 and beyond, and for a thorough analysis of the key trends that are shaping the cybersecurity field.

📱 Welcome back to Unraveling IT! In our latest episode, Brian Harmison, CEO of Corsica Technologies, and Nate Troyer, Solutions Architect, dive into the debate of mobile device management versus mobile application management. Discover which solution aligns with your business needs and stay tuned for their expert insights. Remember to subscribe for more enlightening IT discussions! 🔍 Episode Highlights:MDM Explained - We delve into Mobile Device Management, exploring its benefits in controlling and securing mobile devices within a business.MAM Unveiled - Uncover the intricacies of Mobile Application Management and its effectiveness in managing and securing application-specific data.Comparison and Use Cases - A thorough comparison of MDM and MAM, examining their advantages, limitations, and ideal scenarios for use.Expert Insights - Absorb valuable knowledge from industry veterans on selecting the most suitable strategy for your organization.💡 Stay Updated: Make sure to subscribe and click the bell icon for notifications on our newest content. Engage with us in the comments section and share your views on MDM vs. MAM. 🔗 Relevant Links and Resources: https://www.corsicatech.com/blog/mdm-vs-mam-intune/📣 Follow us on LinkedIn, Facebook, and Twitter!And check out our company website at corsicatech.com

Join hosts Nate Troyer and special guest Brian Harmison as they demystify the complexities of managed cloud providers and hybrid cloud environments, while dispelling common misconceptions they've encountered.Learn why cloud migration isn't just a simple transition, and why a well-thought-out strategy is essential for sustained success. Nate and Brian delve into the nuances of cloud security, cost management, and the value managed service providers bring to businesses.But there's more. We'll explore the details of cloud repatriation, the significance of aligning cloud strategies with business values, and the myths about cloud security and cost efficiency.Whether you're an experienced IT professional or just starting your cloud journey, this podcast episode is filled with valuable insights and practical tips to help you navigate the complexities of cloud managed services.Tune in now and take your cloud strategy to the next level!Key takeaways:🔍 Complexities of Cloud Adoption: Transitioning to the cloud involves intricate challenges, including security, ongoing maintenance, and cost management.☁️ Cloud Repatriation: The phenomenon of cloud repatriation, where businesses revert some services from the cloud to on-premises, underscores the need for strategic planning in cloud migration.🛡️ Security Oversight: Organizations are responsible for data protection and compliance, even though cloud providers offer security tools. Managed service providers can assist in enforcing security protocols and overseeing cloud security.💡 Joint Decision-Making: Cloud migration decisions should be a collaborative effort between IT and business units, with guidance from experts to steer through the cloud ecosystem's complexities.🌟 Expertise in Cloud Management: It's crucial for organizations to partner with experts who can offer a team-based approach to cloud management, rather than depending solely on individual knowledge.📣 Follow us on LinkedIn, Facebook, and Twitter!And check out our company website at corsicatech.com

The podcast episode features Nate Troyer, an Engineer and Account Executive at Corsica Technologies, and Wes Dekoninck, the Director of Digital Transformation at Corsica. They focus on the practical application of AI in organizations.Nate and Wes tackle the prevalent question of initiating AI integration within a company. They advocate for a structured approach that goes beyond merely purchasing or developing AI solutions. Instead, they recommend identifying AI evangelists within the organization to lead experimentation with free tools and explore potential use cases.The discussion covers various examples of AI integration, pinpointing straightforward opportunities like content creation, administrative tasks, and creative projects such as marketing design. They note that while AI can accelerate tasks and offer valuable insights, it still requires precise direction and context from human operators to be effective.They also discuss the role of engineers in AI implementation, explaining how engineers enable AI systems to interact with organizational data. This includes using AI for coding assistance, sentiment analysis, and crafting specialized chatbots for particular functions.Throughout the conversation, Nate and Wes emphasize the necessity of responsible AI experimentation, advising businesses to establish boundaries and seek advice when necessary. They highlight that while AI offers exciting prospects, it demands a thoughtful approach and comprehension of its strengths and limitations.The podcast provides insightful perspectives on the practicalities of AI implementation in businesses, underscoring the importance of experimentation, guidance, and responsible use to fully leverage AI for organizational growth and efficiency.📣 Follow us on LinkedIn, Facebook, and Twitter!And check out our company website at corsicatech.com

There’s often confusion around the terms “security event” and “security incident”. Cybersecurity professionals use these terms to describe potential data breaches, but what is the real difference between the two, and which one poses the most threat to your organization? Listen in as Brian Harmison and Nate Troyer of Corsica Technologies dive in.Additional resources:FREE Cybersecurity ROSI CalculatorIncident Response & Containment 101Blog: What’s the Difference Between a Security Incident and an Event?Cybersecurity Managed Services📣 Follow us on LinkedIn, Facebook, and Twitter!And check out our company website at corsicatech.com

Learn how Microsoft's Copilot in Outlook is revolutionizing business with AI. Subscribe now to experience the future of email productivity!In our latest bi-weekly episode, Brian Harmison, CEO, reunites with Nate Troyer, an experienced Solutions Engineer at Corsica, for a comprehensive discussion on Microsoft Copilot, and its role in business AI.Key takeaways from this video:Initial Impressions - Brian shares his first experiences and anticipations from Microsoft Copilot.Practical Uses - Nate illuminates the diverse business applications of Microsoft Copilot.Business Advantages - Uncover the primary benefits Copilot brings, especially in enhancing efficiency and productivity.Challenges and Solutions - Learn about the obstacles faced and the strategies employed to overcome them.AI's Corporate Future - Brian and Nate explore the potential long-term effects of AI tools like Copilot in the business landscape.🔗 Relevant Links and Resources:https://www.corsicatech.com/📣 Follow us on LinkedIn, Facebook, and Twitter!#MicrosoftCopilot #BusinessTechnology #AIInnovation #CorsicaTech

Curious about the distinctions and insights between Microsoft Copilot vs. OpenAI’s ChatGPT?In this episode, Corsica's CEO, Brian Harmison, and Solutions Engineer, Nate Troyer, delve into the pros and cons of generative AI tools. They also compare Microsoft's latest AI innovation, Copilot, with ChatGPT.For a comprehensive overview, check out our blog post that covers everything you need to know: https://www.corsicatech.com/blog/microsoft-copilot-vs-chatgpt/📣 Follow us on LinkedIn, Facebook, and Twitter!And check out our company website at corsicatech.com#aitechnology #podcast #techtalk #informationtechnology #cybersecurity

In this edition of Unraveling IT: Expert Tech Talks, we converse with Stephany Alarcon about the intricacies of the IT client experience and her distinctive method for establishing rapport with clients.Stephany narrates her shift from a career in higher education to the IT industry, accentuating her dedication to people and the critical role of nurturing relationships in client management. She points out the importance of empathy, trust, and effective communication in grasping and addressing clients' needs.We delve into her client retention tactics, which are centered around personalized interactions and authentic connections, such as commemorating clients' birthdays and expressing empathy during unforeseen circumstances. She highlights the necessity of managing client expectations and the importance of transparency regarding limitations.Throughout our dialogue, Stephany promotes the idea of injecting fun and creativity into the IT field, contesting the perception that it is exclusively analytical and systematic. She is an advocate for creating a work environment that values learning, collaboration, and enjoyment.We offer valuable insights into the human aspect of IT, underscoring the significance of relationships, communication, and a positive workplace culture in providing outstanding client service.📣 Follow us on LinkedIn, Facebook, and Twitter! And check out our company website at corsicatech.com

In the latest episode of "Unraveling IT," CEO Brian Harmison examines the crucial merger of cybersecurity and IT. He stresses that cybersecurity should be foundational to a company's technological framework, not merely an additional feature. Historically, IT and cybersecurity have been viewed as distinct fields, with IT as the backbone of business and technology operations, and cybersecurity concentrating on thwarting data breaches. However, Harmison contends that this distinction is obsolete and advocates for the integration of cybersecurity into every facet of IT.He observes that numerous businesses and managed service providers (MSPs) still treat them separately due to outdated thinking. Some MSPs outsource their cybersecurity, while others, like Corsica, embed it into their core, ensuring tight collaboration between IT and cybersecurity teams. He also highlights that larger organizations often try to manage cybersecurity internally or through third-party managed security service providers (MSSPs), but these methods can fall short if not seamlessly woven into the company's culture and processes.The essential message is that for robust protection and operational efficiency, cybersecurity must be woven into the IT fabric, not treated as an isolated component or an afterthought.Ready to navigate the technology landscape with confidence? Connect with Corsica’s expert consultants for a tailored guide to your unique solutions. Start your journey today.📣 Follow us on LinkedIn, Facebook, and Twitter! And check out our company website at corsicatech.com

Digital transformation revolves around implementing the appropriate digital advancements to boost efficiency within your organization. This often extends to enhancing the customer experience as well. In this episode, we explore the essential "do's and don'ts" for crafting an effective digital transformation strategy with our Director of Digital Transformation and technology expert, Wes Dekoninck.Ready to navigate the technology landscape with confidence? Connect with Corsica’s expert consultants for a tailored guide to your unique solutions. Start your journey today.📣 Follow us on LinkedIn, Facebook, and Twitter! And check out our company website at corsicatech.com

In today's dynamic threat environment, understanding cybersecurity risk assessments is paramount. However, grasping the nuances of these assessments can be challenging without the expertise of a consultant.In the latest installment of Unraveling IT, Ross Filipek, the Chief Information Security Officer at Corsica Technologies, demystifies cybersecurity risk assessments. As threats morph and technology advances, these assessments are vital in pinpointing vulnerabilities and defining what level of risk is tolerable. Ross decodes the intricacies, drawing from his extensive experience to offer valuable advice to listeners on mastering this essential element of contemporary digital security.Ready to navigate the technology landscape with confidence? Connect with Corsica’s expert consultants for a tailored guide to your unique solutions. Start your journey today.📣 Follow us on LinkedIn, Facebook, and Twitter! And check out our company website at corsicatech.com

In our premiere episode, we delve into the core of contemporary business tactics. We're joined by Brian Harmison, CEO of Corsica Technologies, who offers a transformative viewpoint: the importance of elevating and giving precedence to an IT provider, akin to the indispensability of a first-rate lawyer or accountant. In a time when technology underpins business triumphs, Brian illuminates the potential of your IT partnership being the pivotal factor for staying competitive, with our host Lexi Burris-Duncan leading the conversation.