AI in Financial Services Podcast cover art

All Episodes

AI in Financial Services Podcast — 195 episodes

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Title
1

AI Assistants and Preparedness Among Enterprises - with Chris Cadwell of Concentrix

2

The AI Driven Finance Stack for High Growth Financial Services - with Henry Ward of Carta

3

How the AI-Native Bank Stops Adding Pilots and Starts Industrializing - with Jeremy Caine of IBM

4

AI‑Ready Underwriting Operations While Maintaining Decision Consistency - with Barbara Stacer of Utica National Insurance Group

5

Turning Infrastructure from Bottleneck to Business Enabler for AI - With Juan Orlandini of Insight

6

How Intelligent Systems Accelerate Enterprise Decisions - with Amar Akshat of Paysafe

7

How AI Is Reshaping Regulated Professional Workflows - with Steve Hasker of Thomson Reuters

8

Defending Bank Onboarding Against Evolving Risk with Mary Ann Miller of Prove

9

From Pilots to Production in The New Era of Tokenized Finance with Tal Elyashiv of SPiCE VC

10

Scaling Trust in the Next Era of Insurance - with Kiruba Eswaran of Eleos Life

11

Why Siloed Fraud and AML Systems Are Failing Financial Institutions - with Debjit Saha of MoneyGram

12

How Payments Firms Secure AI While Meeting Regulatory Demands - with Debjit Saha of MoneyGram

13

Reducing Friction and Fraud in Financial Services Onboarding – with Mary Ann Miller of Prove

14

Driving Trust and Community Through Technology in Credit Unions – with Nicole Haverly at nCino

15

Balancing Personalization and Trust in AI-Driven Customer Experience - with Kyle Hathorn of FNBO

16

Balancing Friction and Growth in Digital Fraud Strategy - with Karan Gandhi at Best Egg

17

The Future of AI Competition in Financial Services After DeepSeek's Breakthrough - with Sudeep Kesh and Martin Whitworth of S&P Global Ratings

18

The Role of AI in Risk Management and Compliance - with Miriam Fernandez and Sudeep Kesh at S&P Global Ratings

19

The Role of AI in Reducing Revenue Risk and Improving Accuracy - with Andy Byrne at Clari

20

The Biggest AI Trends Shaping Sales and Revenue Teams - with Andy Byrne at Clari

21

How International AI Safety Efforts Are Shaping the Future of Governance - with Charleyne Biondi of Moody's

22

Why Autonomous AI Systems Are Accelerating Enterprise Adoption - with Charleyne Biondi of Moody's

23

Looking at the Future of Banking and Financial Services in 2025 by Data Signal - with Gautam Samanta of Coforge

24

Trust and Transformation in Banking CX – with Kyle Hathorn of FNBO

25

Smarter Compliance Strategies for Regulated Industries - with Itumeleng Masunyane of Amicorp

26

Multi-Faceted Fraud Response Strategies for Financial Services - with Sophia Qureshi of Provenir

27

Proactive AI and the Evolution of Customer Experience in Finance - with Shardul Vikram at SAP

28

The Power of Smart Summary for Faster Research - with Traci Mabrey of Factiva

29

Business Intelligence Tools for Informed Decision Making - with Traci Mabrey of Factiva

30

Why Domain-Specific AI Beats General Purpose Models in Financial Services - with Jim Palmer of Dialpad

31

Transforming Customer Experience with AI-Enhanced Contact Centers - with Jim Palmer of Dialpad

32

Lessons from Retail and Healthcare for Financial Services CX Leaders - with Jessica Saperstein at Church Mutual

33

Navigating AI-Driven Digital Transformation in Banking - with Arpit Sarin of Regions Bank

34

The Rise of Generative AI-Enabled Financial Crime - with Sophia Qureshi of Provenir

35

Use Cases in AI-Driven Personal Insurance - with Matt Marolda of Acrisure

36

The Role of AI in Insurance Efficiency and Customer Engagement - with Matt Marolda of Acrisure

37

Use Cases Driving Personal Banking Transformation with AI - with Edward Maslaveckas of Bud Financial

38

Transforming Personal Banking with AI - with Edward Maslaveckas of Bud Financial

39

Driving AI Growth in Financial Services - with Nirmal Ranganathan of Rackspace

40

Hiring in AI for Financial Services - with Nirmal Ranganathan of Rackspace

41

Point of Sale and Point of Need Use Cases in Financial Services - with Kit Cox of Enate

42

Commodity and High-End Financial Services Customer Relationships - with Kit Cox of Enate

43

Driving Inclusivity in Financial Services - with Kelly Uphoff of Tala

44

Driving Financial Inclusion with AI - with Kelly Uphoff of Tala

45

Autonomous Finance and Personalization in Credit Workflows – with Supriya Gupta of Credit Karma

46

Deploying AI in B2B Spaces - with David Thompson of American Express Global Business Travel

47

AI Use Cases in Risk Management for Financial Services - with Swami Jayaraman of Iron Mountain

48

Managing Risk in Financial Services with AI - with Swami Jayaraman of Iron Mountain

49

Driving Digital Transformation in Financial Services - with German Soto-Sanchez of Broadridge

50

Essentials for Leveling-Up Strategy with AI - with German Soto-Sanchez of Broadridge

51

Small Business Challenges Through the Lens of Financial Data - with Prasanna Dhore of Fiserv

52

Driving AI and ML Investment in Financial Services - with Craig Mackereth of Rimini Street

53

How AI Looks in the Portfolio - with Manish Goyal of Berkshire Partners

54

Data Governance in the Age of GenAI for Financial Services - with Andrew Beddoes of Provenir

55

Driving Collection Workflows with AI - with Andrew Beddoes of Provenir

56

AI for Private Equity Challenges - with Manish Goyal of Berkshire Partners

57

Mitigating Cybersecurity Risk with AI-driven IT Systems - with Darren Humphries of Acora

58

Driving IT Development Across Financial Services Tech Stacks with AI - with Darren Humphries of Acora

59

Looking at the Future of FinServ IT - with Jason Walker of BigPanda

60

Approaches to AI Infrastructure for Service Support and Incident Management for Financial Services - with Jason Walker of BigPanda

61

Leveraging Data Governance Strategies to Unlock GenAI Use Cases in Financial Services - with Andrew Sellers of Confluent

62

What Data Governance Means for Financial Services - with Andrew Sellers of Confluent

63

Streamlining Customer Interactions Across the Enterprise - with Ivan Edwards of Cadence Bank

64

Next Generation AI and AML Workflows - with Priyank Patel of KeyBank

65

SMB Approaches to AI for Financial Services - with Fabrizio Burlando of Mastercard

66

Generative AI Solutions for Legal Workflows in Private Equity - with Eric Hawkins and Troy Pospisil

67

AI Model Development in Contract Management for Financial Services - with Troy Pospisil of Ontra

68

Alternative Data Management Approaches for Financial Services - with Ted Kwartler of DataRobot

69

Future GenAI Use Cases for Financial Services - with Marco Argenti of Goldman Sachs

70

How Generative AI Will Democratize BFSI - with Bhaskar Kalita of Quantiphi

71

Winning Executive Buy-In for FinServ Data Governance Initiatives - with Bill Waid of FICO

72

Financial Services Challenges from a Data Perspective - with Bill Waid of FICO

73

Predictive Analytics and Generative AI Solutions for Private Equity - with Adam Nahari of Berkshire Partners

74

Syncing Employee and Customer Journeys in Financial Services with AI - with Louis Tetu of Coveo

75

Solving Private Equity Challenges with Emerging AI Capabilities - with Adam Nahari of Berkshire Partners

76

Making the Move to SaaS in Financial Services - with Adrien Gabeur with Sinequa

77

Navigating Data Stacks with APIs for Financial Services - with Dr. Stefan Sigg and Steffen Lorenz of Software AG

78

KYC Compliance, 'Front Door Verification' and Large Language Models - with Bala Kumar of Jumio

79

AI Through the Lens of Investment Banking - with Eric Crowley of GP Bullhound

80

Leveling Up AML Operations with AI - with Christopher Phillips of Valley

81

The Importance of Data Integration in Financial Services - with Dr. Stefan Sigg and Steffen Lorenz of Software AG

82

Compliance for Financial Services in the Age of Generative AI - with Bala Kumar of Jumio

83

LLMs for Improved CX in Financial Services - with Mike Murchison of Ada

84

From Reactive to Proactive Business Capabilities in Financial Services - with Zac Maufe of Google Cloud

85

How to Avoid Getting Stuck in Your Digital Transformation - with Jeff DeVerter of Rackspace

86

From Avoiding to Craving Feedback in Financial Services CX - with Mike Murchison of Ada

87

AI for Driving Results, and Empathy, in Collections - with Christopher Reese of Cresta

88

Bankable LLM Use Cases for Financial Services - with Muddu Sudhakar of Aisera

89

Cybersecurity Workflows in the Era of Generative AI and Autonomy - with Eran Ashkenazi of SentinelOne

90

LLMs and Knowledge Graphs for Customer Experience - with Michael Walrath of Yext

91

Reducing False Positives in Fraud Detection for eCommerce - with Ido Lustig of Checkout.com

92

Autonomous Financial Workflows for the Individual and the Organization - with Supriya Gupta of Credit Karma

93

Finding 'Ground Truth' in Accounting Workflows - with Michael Hitchcock of Intuit

94

What Finserv Challenges Look Like to the CTO - With Rebecca Parsons of Thoughtworks

95

What Broad Democratization Means for Financial Services - with Kurt Muehmel of Dataiku

96

What the Rise of Personalization Data Means for Borrowers and Lenders - with Supriya Gupta of Credit Karma

97

Intelligent Automation for Media Surveillance and Customer Service Workflows - with Paul Tepper and Tina Chace of WorkFusion

98

Solving Bookkeeping Challenges for Accountants and Entrepreneur Workflows - with Michael Hitchcock of Intuit

99

The Reality of ChatGPT for Financial Services - with Scott Zoldi of FICO

100

Solving Black Box Problems in Financial Services with Machine Learning - with Krishna Gade of Fiddler AI

101

Building an Effective AI Team in Financial Services - with Lori Cenci of HSBC

102

Bringing AI to the Onboarding Process - with Sarah Welch of Curinos

103

Effective Data Governance For Compliance Risk in Financial Services - with Supreet Kaur of Morgan Stanley

104

Making Wealth Management Customizable with AI - with Alessandro Tonchia of InvestCloud

105

Giving Enterprise Data a Voice - with Martín Ramírez of WellSaid Labs

106

Predicting Market Risk with AI - with Francis Geeseok Oh of Qraft Technologies

107

The Future of Lead Optimization in Real Estate, Insurance, and Beyond - with Wilbur Swan of Catchlight Insights

108

What Autonomy Means for Accounting - with Alexander Hagerup of Vic.ai

109

Use Cases in Trust Automation - with Christian Van Leeuwen of FRISS

110

Building Deeper Customer Profiles with Computer Vision in Banking - with Kelly Harlin of Sharp/NEC

111

AI for Upselling and Cross-Selling in Insurance - with Zohar Bronfman, CEO of Pecan.ai

112

How Insurance Will Fundamentally Change - with Pardeep Bassi of WTW

113

Measuring the ROI of AI - with Jay Budzik of Zest AI

114

Monitoring the Health of a Loan Portfolio - with Jackson Hull of OakNorth

115

FinServ's Shifting AI Priorities Post-COVID - with Sankar Narayanan of Fractal

116

Two Use-Cases of AI in Wealth Management - with Nirupam Sarkar of Fidelity Investments

117

Going to Market with an AI Product in Financial Services - with Jonathan Mascie-Taylor of FinTern

118

Becoming Truly Data Driven - with Tanvi Singh of UBS

119

Reducing False Positives for Anti-Money Laundering - with Scott Nowson of PwC

120

Today's Lending is Only Getting Half the Picture - with Stefan Boronea of Proportunity

121

The Evolving Role of AI for External Search - with Julien Cerutti of Meltwater

122

How Fraud is Changing in a Post-COVID World - with Brett Beranek of Nuance Communications

123

When to Work with Existing Vendors vs. New AI Vendors - with Ian Wilson of Strategy 4 AI

124

Automating and Streamlining Customer Service Workflows - with Sunil Tahilramani of UiPath

125

Making AI Accessible to Smaller Financial Institutions - with Jay Budzik of Zest AI

126

AI Use-Case Highlight: Payment Processing for Checks - with Greg Council of Parascript

127

AI Use-Case Highlight: Streamlining Lending Processes - with Greg Council of Parascript

128

Prioritizing AI Projects for ROI and Risk - with Ilan Gleiser of Synarchy AI

129

Are we Ready to Use AI? Assessing AI Maturity - with Ilan Gleiser of Synarchy AI

130

Discovering Automation and AI Opportunities in Financial Services - with Christophe Makni of Basler Kantonalbank

131

The Present and Future of ML Platforms - with Nick Elprin of Domino Data Labs

132

Unique Considerations for Applying Chatbots in Banking - with Peter Voss of Aigo.ai

133

Enterprise AI: When to Build, Buy, or Both? - with Pamela Negosanti of Expert AI

134

Post-COVID Changes of AI Priorities in FinServ - with Mark Gazit of ThetaRay

135

Where Conversational Interfaces Belong in Banking - with Shankar Narayanan of Active.Ai

136

Text Analytics and NLP in Financial Services - with Ram Sukumar of IndiumSoft

137

Applying NLP in FinServ, Practical Considerations - with Luca Scagliarini of Expert.ai (formerly Expert System)

138

AI in Risk Management - with Ash Fontana, General Partner at Zetta Ventures

139

Making the Business Case for AI in Insurance - with Ron Glozman

140

Auditing Machine Learning Systems in Financial Services - with Andrew Clark of Monitaur

141

AI Consulting Do's and Don'ts - with Kevin Dewalt of Prolego

142

Building Successful AI Project Teams - with Yinglian Xie of DataVisor

143

How AI Startups can Survive the Coronavirus Crisis - with Rob Delaney of Carrick Capital

144

Do Roboadvisors Need AI? - with Aki Ranin of Bambu

145

What Makes an AI Product Successful in the Enterprise? - With Suhas Uliyar of Oracle

146

How Technology Priorities are Changing in Financial Services - Sébastien de Brouwer of the European Banking Federation

147

Reducing Compliance Risk in AML and Fraud Detection - With Yinglian Xie of DataVisor

148

AI and the Increase of Payment Fraud in the Coronavirus Era - with H.P. Bunaes of Datarobot

149

The Effect of the Coronavirus on AI in Customer Service - With Nat Cartwright of Finn AI

150

AI and the Future of Payments - With Kalpesh Kapadia of Deserve

151

We Are Now the AI in Financial Services Podcast - An Update From Dan

152

AI and the Future of Compliance in Financial Services - With Hani Hagras of Temenos

153

Building Teams That Can Apply AI Successfully - With Sasha Caskey of Kasisto

154

Scaling a Data Science Team the Right Way

155

Educating Cross-Functional Teams on the Potential of AI - With Jan Veldsink of Rabobank

156

Successful Chatbot Use-Cases and the Importance of Starting with a Focus - With Sasha Caskey of Kasisto

157

The Limits of Chatbots and NLP in Financial Services - With Paul Barba of Lexalytics

158

How to Deploy a Chatbot in Financial Services

159

The 3 Phases of Building a Chatbot From Scratch - With Scott Nowson of PwC

160

Simple Uses of NLP in Compliance - With Jan Veldsink of Rabobank

161

The Future of Wealth Management with AI and NLP - With Charles Martin of Calculation Consulting

162

What NLP Can and Cannot Do in Banking - With Greg Council of Parascript

163

NLP in Banking, in the Back-End and Front-End - With Lee Smallwood of Citi

164

AI Talent...and How Banks Can Find It - With Ritchie Ng of Ensemble Capital

165

The Limitations and Potential of AI for Trading - Marek Bardonski of AI REV

166

Compliance, Risk, and the Decision to Build vs Buy AI - With Jeremy Sosabowski of AlgoDynamix

167

How Banks Can Use Their Balance Sheet to Compete with Startups - with Lewis Liu of Eigen Tech

168

The Future Fintech AI Ecosystem in Banking - With Rob Delaney at Carrick Capital

169

AI for Streamlining the Mortgage Process - With Dan Courtright of Iron Mountain

170

Lawyers, Call Centers, and the Value of AI-Enabled Search - With Sheetal Rishi of IBM

171

NLP for Customer Service and Compliance Data - with Luca Scagliarini of Expert System

172

AI-Enabled Search for LIBOR in Banking - With Simone Bohnenberger-Rich of Eigen Tech

173

The Key to Building a Culture of AI Innovation - With Emerj CEO Daniel Faggella

174

Build a Culture to Adopt AI Successfully - With Mark Gazit of Thetaray

175

Millennial Banking Expectations Require an Innovative Culture - With Michelle Scarborough of BDC

176

Building an Innovative Culture From the Top - with Josephine Baliah

177

Analyst Deep Dive: Strategic Recommendations for Bankers - With Daniel Faggella of Emerj

178

Where Banking Leaders Should be Focused Today - With Sebastien de Brouwer of the European Banking Federation

179

How Banks Can Ride the Wave of AI Disruption to Their Advantage - With Nishant Chandra, Senior Director of Data Products at Visa

180

Building and Leveraging AI Teams in Banking - with Lee Smallwood, COO Markets and Securities North America at Citi

181

How to Rethink Banking in the Age of AI - With Ian Wilson, Former Head of AI at HSBC

182

Analyst Deep Dive: AI for Customer Experience in Banking - With Daniel Faggella

183

The Challenges of Chatbots in Banking - With Sasha Caskey, CTO at Kasisto

184

People Don't Need Banks. They Need Banking - With Sindhu Joseph, CEO at CogniCor

185

The "Friction-Free" Future of Banking: Using New Data Sources for Improving the Customer Experience - With Yinglian Xie, CEO at DataVisor

186

Analyst Deep Dive: AI and Financial Risk Management - With Daniel Faggella

187

Fraud, Compliance, and AI for Risk Mitigation - With Owen Hall, CEO at Heliocor

188

Machine Learning for Debt Collection and Personalized Messaging - with Ohad Samet of TrueAccord

189

How to Prepare for the Evolution of AI in Cybersecurity - With the CTO of RiskIQ

190

How Banks Will Win With Unsupervised Learning - With Gunnar Carlsson

191

Why Banks Need a Chief AI Officer - With Ian Wilson

192

Banks vs Fintechs: The Battle for Customer Experience - With Lee Smallwood

193

How Banking Leaders Can Overcome the Challenges to AI Adoption - With Nishant Chandra

194

How to Survive the Dangers of Fintech and AI Disruption - With Sergey Gribov

195

Analyst Deep Dive: The Future of AI in Banking - With Daniel Faggella and Raghav Bharadwaj