All Episodes
American Banker Podcast — 398 episodes
Crypto banks are safer than insured banks: Bitgo's CEO
Why big banks bet on Besu
What's life like after crypto firms get trust bank charters?
'Credit access is absolutely a problem': Upstart's Paul Gu
Is AI the way to get credit to the underbanked?
What a 'moral architecture' for AI in banking would look like
Solana 101: What it is and why some banks use it
Grasshopper's taking AI beyond the 'confident intern' stage
How Clearview FCU's CIO gets employees to use and trust AI
What is Ethereum and why should you care? Paul Brody at EY
Thread Bank's Chris Black sees opening in bank charter boom
How banks can reap revenue from AI: Accenture's Mike Abbott
'Optimism is a moral duty': Paul Achleitner
From day-trading bar mitzvah cash to founding Hiro: Ethan Bloch
'Policy leaders are being shown a rosier picture': Ludwig
'The household balance sheet is fragile': Sarah Biller
Anchorage COO is a fan of the Fed's 'skinny' master accounts
'Crypto will always be a target for scammers': Amanda Fischer
How banks can mitigate AI workslop and errors
'That's a lawless way of proceeding': Cordray on CFPB cuts
Advice on coping with stablecoins: Anchorage CEO McCauley
JPMorganchase's Waldron, Starion's Rogstad on new projects
Tariff unease 'puts everybody on their back foot': Flushing Bank CEO
The digital asset opportunities opening up for banks
'Failures across the board': Dara Tarkowski on Synapse case
Can banks beat the 80/20 rule for generative AI?
What will AI-driven banking look like in the future?
'You can't make it a side gig': Brett Pharr on banking as a service
How J.P. Morgan is helping to build connected cars
Banks struggle to keep up with threat of AI deepfakes
'It can eliminate things we don't like doing': Vlad Lukic on AI
Could industry standards prevent the next Synapse-style mess?
'It's a tremendous priority': Huntington CFO Wasserman on AI
How one New York bank is getting younger people to save
East West Bank's CEO on how the bank coped with LA wildfires
Where Citi Ventures is placing its fintech bets in 2025
Why banks keep failing at money laundering
The banks that implement AI well, from titans to mavericks
The case for a human crime officer in every bank
AARP's Jilenne Gunther has advice for banks on elder fraud
Southern Bancorp's answer to the home affordability crisis
'Job satisfaction will go up': How generative AI is changing work
How banks' use of generative AI has evolved over the past year
Upstart's CEO Dave Girouard explains brighter outlook for rest of 2024
'These models will always hallucinate': Seth Dobrin on LLMsDek
'Fraud is pervasive throughout the entire industry': Crypto insider
Some banks are making a Faustian bargain with fintechs: Karen Petrou
What military members need from their banks
Regulators are wise to be more careful' after Chevron ruling
Climate First Bank's plans to expand nationwide
Can data ownership be preserved in generative AI?
What might digital identity look like in the future?
"The law was very clear" inside the Fed master account debate
'There are risks': Betsy Cohen on banking as a service
Is 'technofeudalism' killing capitalism?
'Not all fintech is good for people': Jennifer Tescher
How banks are helping the fight against illegal wildlife trading
'Don't fall for the sales pitches': Advice on deploying AI
How challenger bank Upgrade grew during a dismal 2023
How generative AI could reshape financial services in 2024
Has the fintech movement lived up to its promise?
What to expect from VCs in 2024: Amy Nauiokas, Anthemis Group
2023 was a rough year for bank regulators. What might 2024 bring?
What fintechs think of the CFPB's proposed data-sharing rule
How community banks can use tech to stay relevant
What might the Sam Bankman-Fried trial mean for banks?
Citizens' plans for using generative AI ethically: Beth Johnson
Why Ready Life CEO Ashley Bell is buying a Utah bank
Are subprime cards a raw deal for people living paycheck to paycheck?
Partner Insights from ExtraHop: Catching cyber criminals in complicated banking networks
The unintended consequences of banning ChatGPT at work
Remote work, generative AI: Tech trends reshaping work in banks
What would it take to close America's racial wealth gap?
Should banks put a pause on their AI projects?
Can chatbots learn to understand human emotions?
Banking crisis's wakeup call to banks: Risk management needs a refresh
What bankers can learn from the 2023 banking crisis
Are big banks spreading misinformation about fintech?
'Fighting evil is not competitive': Banks help detect crime at Super Bowl
How this credit union learned to love no-code software
How leaders can apply Buddhist principles in the workplace
What the rising rate environment means for banks in 2023
What kinds of financial help do small businesses need to weather 2023?
What should crypto regulation look like?
Kristy Kim says buy now/pay later is like fast food
'Democrats lost the house. I'm less convinced that Republicans won it.'
What will banking look like in 2035?
What bankers need to know about Web3
Why Jill Castilla is developing a digital bank for military members
When will big banks pay more for deposits?
We've become a culture where we live in the moment': Suze Orman on savings woes
U.S. banks get poor marks in global animal cruelty scorecard
Exit interview with CBA president Richard Hunt
The case for sabbaticals
What will work in the metaverse look like?
Why 1 billion women are excluded from the financial system
Where ConnectOne Bank is investing in tech and fintech
What Seattle Bank learned from the collapse of the Google Plex deal
How one fintech founder got funded despite not being a bro: 'I had a higher bar'
Why Sultan Meghji quit as FDIC innovation chief
'This is a tremendous community and it's not getting services it needs'
Grasshopper Bank's challenge: Designing apps for people who make apps
'Small banks are disappearing': FDIC's Jelena McWilliams
The year crypto will become a must-have for banks
Where bankers fall short on serving older customers
Why some banks can't quit overdraft fees
Where fintechs will flourish in 2022
Countering SEC chair's claim that stablecoins are 'poker chips'
A futurist's predictions for banking, tech and the economy
How banks can walk the walk on ESG
Harit Talwar reflects on six years leading Marcus by Goldman Sachs
Where OceanFirst is spending its windfall from branch closings
Decentralized finance a threat to banks, but also an opportunity
A small bank's journey into crypto
University Credit Union goes for advanced degree in AI
Fintechs and banks on a mission
Regions gives its service reps and fraud fighters AI tools
How banks can quell the overdraft fee backlash
Blockchain is untapped resource for banks, MIT professor says
U.S. workers worse off than they appear: Gene Ludwig
From high school teacher to Citi's innovation head
Activist accuses financial firms of 'woke washing'
How the pandemic has changed tech rollouts at TD Bank
How Wyoming's new senator is spreading gospel of financial innovation
How Citizens Bank is keeping pace with fintechs, Big Tech
Pandemic forced OceanFirst employees to expand tech repertoire
How banks can encourage collaboration among workers stuck at home
Bankers can ease transition to cashless society
How this bank's digital brand is succeeding where others have failed
How cryptocurrency is changing the movement of money
What two U.S. Bank execs saw and liked at CES
Where fintech investment dollars will go in 2021
Have consumers become addicted to saving money?
How Scotiabank weeds ageism out of digital banking
Why Current is being contrarian on need for bank charter
Gene Ludwig's plan for saving the American Dream
How Ida Liu is bringing billionaires to Citi's private bank
One lender's ideas on how to save small business
The mistakes banks make that open the door to fraud
What's a blockchain bank? A Wall Street veteran building one explains.
How we can bridge the digital divide
'We're all the same size rectangle on the Zoom screen'
How one fintech's pandemic playbook has made it stronger
How KeyBank uses fintech partnerships to stay nimble
Leaders preview: From now to next
A glimpse at the role of the bank branch after the pandemic
A call to government to give homeowners, renters more help
How Patrick Sells is driving culture change at Quontic Bank
'More credit to more people': OCC's Brooks on tackling inequality
'The U.S. needs to take digital currency seriously': Dave Birch
'Money anxiety is not a disorder': Destigmatizing financial unease
The fintechs that are pitching in on coronavirus relief
How banks can fight scammers exploiting the coronavirus
Lonely, less productive: How employees really feel about working remotely
'I'm fed up with people saying banks are stupid'
Behind Wells Fargo's effort to demystify data sharing
'Nobody should have their credit scores dinged during this emergency'
From the trenches: How one bank's digital chief is guiding virus response
Banks' culture under scrutiny, even during coronavirus outbreak
What five years of AI have taught Ally Bank
Challenger bank sees app integration as boon for small businesses
Why Citizens Bank got into POS lending
How 'old school personal banking' helped turn Optus Bank around
Is the U.S. payment system fair?
'We want to take the time to get it right' — Fed's Montgomery on FedNow
Inside BBVA's banking-as-a-service strategy
How robo-adviser Wealthfront is becoming more like a bank
BNY Mellon's early adoption of real-time payments paying dividends
'Getting out of the boys' ecochamber': Male allies in banking
How does a challenger bank earn customers' trust? Digit CEO explains
What embracing agile methods has done for U.S. Bank
What will bank jobs look like in the future? OceanFirst has an idea
'Immigration has become a political football': Border bankers
The gaping security holes plaguing real-time payments
'There's going to be room for both systems'
'We don't hear people say, I love my bank'
What FICO sees through its window into fraud
'Wall Street's ledger systems don't keep honest track of who owns what'
Where does Facebook's digital currency project stand after Zuckerberg testimony?
Morgan Stanley data chief can relate to veterans' struggles
I don't think we can ignore digital currency
Are banks losing the brand war to tech firms?
The trouble with banks' personal finance tools
Are customers getting enough control over their data?
Cash-flow data shows promise as predictor of credit risk
Why this community bank was one of the first to trust voice banking
How American Express uses machine learning to detect fraud
Are Americans ready for voice banking?
How CFPB, FCC rules are reshaping debt collection
'Millennials can see through this': How banks' marketing to Gen Y misfires
How banks can fend off Amazon and Google
'It should just work': Why banks need a single standard for data sharing
Karen Mills and the case for open banking
How banks can protect against account takeover
How MUFG's 'digital hybrid' bank raised $7B in deposits
Is facial recognition safe for financial institutions to use?
How Citizens Bank is rethinking mobile and online banking
How HSBC is spending its $17 billion tech budget
How Heritage Bank is rolling out its first AI chatbot
Checking in on Wells Fargo's digital bank pilot Greenhouse
What does it take to get consumers to switch banks?
Greed isn't good enough
Data privacy, AI, regulation: Small-business lending is changing fast
What works, what doesn't in mobile banking apps
How BBVA overhauled its mobile banking app
BofA's Bessant on responsible AI, cyberattacks and data encryption
'We're probably in a crisis already': Retirement in America
One small bank's formula for competing with the heavyweights
The evolution of Umpqua's pick-your-own-banker app
The story behind Varo Money's bank charter push
Where does Wells Fargo go from here?
The smart fridge and other tech in Wells Fargo's innovation lab
Why does a check take as long to clear today as it did in 1982?
Mick Mulvaney was 'a disaster' as CFPB chief: Raj Date
The tangled politics and potential future of pot banking
Recipe for an East Coast regional
The case that's challenging bitcoin's status as payment instrument
'Should we have banks of this size being formed?': Inside the BB&T-SunTrust deal
Why the U.S. needs data-sharing rules
Why the CFPB is watering down its payday lending rule
Why bankers should drop their fear of fintech regulatory sandboxes
'The crisis is overstated': United Income's Fellowes on retirement
How blockchain, smart contracts could upstage banks
The top cyber threats of 2019
One fintech's plan to free consumers from credit card debt
How can banks stay relevant in a digital world?
'There needs to be some clarity' on data sharing: Yodlee founder
Which tech companies pose the biggest threat to banks?
Is blockchain the most over-hyped technology in history?
How banks can avoid becoming zombies
'Commercial banks wasted a lot of money on this election'
'What happens when the music stops?': John Taft at Baird
CFPB's softer stance on payday lenders, military member scams
Hensarling's last stand: More reg relief and fixing the GSEs
Why bankers should care that two rival blockchains linked up
Inside Mel Watt's #MeToo moment
Inside Warren's latest criticism of CFPB's Mulvaney
Breaking Banks: Amazon's new devices; crypto shenanigans
'What's needed is a wholesale change in the culture'
Breaking Banks: Inside Apple's latest product launches
'It's not just about money': How banks can attract young coders
Breaking Banks: The UK Challengers
Has JPMorgan Chase started a price war?
Breaking Banks: Will the future AI creates be dystopian or OK?
Sen. Heitkamp on reg relief, compromise and her re-election battle
Breaking Banks: Crypto hijinks
How small banks are putting their tax savings to work
Breaking Banks: Fintechs address the over-50 set
Bank of the West's sustainable investment push
Top LendingClub exec details plan forward
Upheaval at the CFPB
Why customers give Navy Federal, USAA high marks
Which fintechs have been the most disruptive?
Breaking Banks: Regtech hits its stride
5 ways banks can break 'digital gridlock'
Breaking Banks: What role will avatars have at work?
Breaking Banks: Two fintechs hope to solve student debt problems
'I struggle with why one would want to wait' on virtual assistants
How banks could help women living on the financial edge
Breaking Banks: Speeding up the last mile
A realist's view about compliance merits of AI
Breaking Banks: When will the blockchain revolution bear fruit?
'Stop hiring people with banking experience'
'Bankers don't innovate well at all'
How Nandita Bakhshi is transforming Bank of the West
Breaking Banks: How a trade war might impact U.S. fintechs
How to recognize the banks that can survive the fintech threat
Why banks need to become open marketplaces
Breaking Banks: Dating advice for banks and fintech partners
Is it time to start worrying about consumer credit?
Cam Fine unleashed: On Amazon, reg relief and future of small banks
Watch out, Weather Channel: Mobile banking now 3rd most popular app
How can banks make digital more fun?
Why banks should care about 'ambient' computing
What are the ethics of AI?
'There really is a consequence of bad behavior': N.Y. Fed's Dudley
College students pay for spring break with student loans
Breaking Banks: SXSW takeaways; Amazon's banking bid
This fintech is on a mission to eliminate payday lending
Here's how banks can cash in on cryptocurrency
The right way to impose new fees
The bottom-line benefits of hiring people with disabilities
There's a business case for eliminating gender pay gaps at banks
Breaking Banks: One robo-advisor's approach to simplifying wealth management
Breaking Banks: Fintech in Africa
Open banking role models: Fidor, Rabobank and BBVA
Can voice banking help banks stay profitable?
'He's going to go after debt collectors'
Open banking in the U.S.: 'The default is to say no'
Initial coin offerings: 'For some, it will end badly'
Citi's Jane Fraser on banking after corruption crackdown in Latin America
Could a robot be your next branch greeter?
Can this robo-advisor firm become the Amazon of financial services?
'No one got everything they wanted in this bill'
Breaking Banks: Is Bitcoin a bubble or just beginning?
How will Mick Mulvaney change the CFPB?
Citigroup's changing strategy in Latin America shows progress
What's next for CFPB after Cordray leaves?
Maybe Zelle is better than we thought
What banks can expect from the next Fed chairman
What's the future of CFPB and Director Richard Cordray?
What the Senate did to bank customers' right to sue
Does fintech have a diversity problem?
Breaking Banks: Fintech in Asia
'There's a sense of unfairness about it': Fed's Bullard
Breaking Banks: How AI will change financial services
Breaking Banks: Why startups are hooked on initial coin offerings
How Citi 'co-creates' innovative apps with customers
'Culture doesn't change overnight'
Breaking Banks: How men can support women in fintech
Forget millennials: baby boomers need app innovation too
A community bank seizes on iPhone 8's ID power
'It's like nothing I've seen'
Breaking Banks: How tech companies are taking over payments
Will fintech create a small-business-loan utopia?
Where virtual reality makes sense in banking
Breaking Banks: How hip-hop rapper Divine went from prison to fintech entrepreneurship
How fintechs and banks can charge fees without losing customers
Dallas Fed chief Kaplan: U.S. must address workforce skills gap
How Ally Bank attracts millennials
Breaking Banks: Faster payments with fintech
Why banks should embrace ICOs – from a lawyer
'Sadly, there still is a tendency to discriminate'
Breaking Banks: Plug and Play fintech
Big-bank M&A is coming back, says KBW's Tom Michaud
Breaking Banks: 100 episodes of fintech
What an influx of capital from China could mean for U.S. CLO market
Breaking Banks: Customer trust and security in fintech
Breaking Banks: Fintech superheroes
How money anxiety is affecting Americans' financial decisions
Breaking Banks: Removing the mystery of money movement
Credit scores will change in July — what lenders can expect
Breaking Banks: Watson fixes Regtech; crazy cryptocurrency
An online loan in five minutes? This startup says it's possible
Breaking Banks: Building bridges between AI and humans
How to catch the 'rogues' threatening your institution
Breaking Banks: Bitcoin's backstory; Fintech in Charlotte
Why small businesses are more willing than ever to switch banks
Breaking Banks: AI, fintech and regtech
'A needle in a stack of needles': Using AI to detect money laundering
Breaking Banks: Small business fintech around the globe
Philadelphia Fed President Harker on the 'anxious optimism' of the Trump economy
When 'soft' data improves loan decisions, and when it doesn't
Irish Fintech: The EU Gateway
Germany's top regulator on international cooperation, blockchain, capital requirements
Why community bankers should care about blockchain tech
Breaking Banks: Fintech charter backlash; change our thinking!
'This is not about charity': Gates Foundation exec on financial inclusion and mobile money
Make retail banking great again
Breaking Banks: Innovate Finance Global Summit 2017
Why women in finance are punished more harshly for misconduct
Breaking Banks: Banking reimagined as a fintech hub
Wells Fargo's Mary Mack on driving culture change
Breaking Banks: Real disruption vs. 'management by bestseller'
Do banks have a real shot at regulatory relief?
Data wars, financial stress and faster payments
What you don't know about blockchain can hurt you
Breaking Banks: There's innovation, and then there's innovation theater
Innovations in Lending at LendIt2017
Breaking Banks: Blockchain developments encourage banks, frustrate purists
How likely are fraud victims to leave their bank?
Breaking Banks: Fintech and the refugee crisis
Should banks spell out how they invest customer deposits?
Breaking Banks: Mobile Money in Kenya
Breaking Banks: Fintech in Asia
What an MIT professor learned by monitoring traders' emotions
Breaking Banks: Digital Money Forum at CES
Breaking Banks: Why banks aren't quite ready for Amazon Alexa.
Small things make a big difference, mobile check deposit edition
Squaring privacy with ID checks and compliance on the blockchain
Breaking Banks: Self-Driving Cars at CES; Blockchain; Pot Banking
Breaking Banks: #InvestedinTech with Capital One
Breaking Banks: Election Aftermath
Breaking Banks: Fintech Innovation Brings Hope
Breaking Banks: AI Around the World
Breaking Banks: 'Technology Steals Jobs, That's Why It's Good'
Breaking Banks: What's Next for Fintech in 2017
Breaking Banks: Can Financial Institutions Behave Ethically?
'Evolution Does Not Mean Elimination'
Who Owns Banking Data?
Cleveland Fed's Mester Criticizes Leverage-Only Capital Plan: 'We Tried That'
What Millennials Want in the Workplace
Why Consumers Make Irrational Financial Decisions Sometimes
'Yahoo Waited Far Too Long to Share What They Knew'
Can AI Take the Place of a Compliance Department?
Can Blockchain Tech Help Human Rights Victims?
Will Tech Advances Hurt the Underbanked?
Moving Money Across Borders, Phone to Phone
Bankers Talk Blockchain
Restoring Privacy for Banks on the Blockchain
Why Otherwise Smart People Fall for Email Scams
Why Banking the Middle Class Is No Longer Profitable
'Capital Doesn't Matter. Confidence Is What Matters'
FICO on Why Its Scores Are Still Relevant
'If Your Bank Isn't Integrated with Siri, Your Bank Is Irrelevant'
'There Is No One Blockchain to Rule Them All'
Should the Fed Be Audited?
FBI vs. Apple: The Implications for Banks