All Episodes

Lumin Digital | The design principles behind great digital banking experiences

AARP | Banking's biggest miss? The opportunity in the 50+ market

Bank of America | Banking on trust, AI and the future of digital customer experiences

Banking Uncovered Episode 29: Delivering member-centric banking in a digital-first world

Banking Uncovered Episode 28: Redefining relationship banking in a digital-first world

Banking Uncovered Episode 27: Inside Singapore’s mass affluent: How banks can grow share of wallet

Banking Uncovered Episode 26: Inside America’s high net worth households: Understanding the $50 trillion opportunity

Banking Uncovered Episode 25: From bricks to clicks - the future of bank branches in a digital-first world

Banking Uncovered Episode 24: The next wave of digital banking – lessons from Singapore’s MariBank

Banking Uncovered Episode 23: The latest trends in digital UX for banking apps and what the future holds

Banking Uncovered Episode 22: From novelty to growth - what’s next for fintechs?

Banking Uncovered Episode 21: How Citi elevates customer experience in digital wealth management

Banking Uncovered Episode 20: Banking on affluence - how to attract the growing wealth segment in Asia

Banking Uncovered Episode 19: The future of SME banking – from digital transformation to operational efficiency

Banking Uncovered Episode 18: Reimagining payments – Why Square is Australia’s Most Recommended Merchant Service provider

Banking Uncovered Episode 17: The consumer trends defining the future of US financial services in 2025

Banking Uncovered Episode 16: Cash, fintechs and regulation - A global perspective on the future banking landscape

Banking Uncovered Episode 15: Delivering customer excellence - why relationship banking still matters in a digital world

Banking Uncovered Episode 14: Affordability, sustainability, customer experience and the future of home loans

Banking Uncovered Episode 13: Transforming fintech, the role of AI and reimagining the future of financial services

Banking Uncovered Episode 12. Jim Marous: Futureproofing finance part 2 – Customer engagement, branding and next-level innovation in banking

Banking Uncovered Episode 11. Jim Marous: Futureproofing finance part 1 – Digital innovation, AI and the dawn of the fintech

Banking Uncovered Episode 10: Building trust through transparency - RAA Insurance's focus on a member-centric service

Banking Uncovered Episode 9: The digital banking revolution - Brett King on the rise of challenger banks

Banking Uncovered Podcast Episode 8: Innovating banking - Steve Weston on digital transformation and customer engagement at Barclays

Banking Uncovered Episode 7: Why financial institutions are slowly moving away from their traditional ways

Banking Uncovered Episode 6: Robot customers, robot bankers or robot fraudsters? A look at the future of SME banking.

Banking Uncovered Episode 5: Inside SME banking, digital trends and the fintech evolution

Banking Uncovered Episode 4: How are fintechs disrupting the money transfer market?

Banking Uncovered Episode 3: The importance of trust, culture and customer-centricity

Banking Uncovered Episode 2: The importance of building a digital bank as a platform

Banking Uncovered Episode 1: The future of digital banking - enhancing customer relationships with data

Global Digital Banker Podcast | S4 Ep2 with Railsbank, Ben Smith

Global Digital Banker Podcast | S4 Ep 1 with Volt Bank’s CEO and Founder, Steve Weston

Season 3, Episode19: Banking Predictions 2022 with RFI Global

Season 3, Episode 18: Adrian Toynton FIS

Season 3, Episode 17: Youth Banking with Dom Pym - Up

Season 3, Episode 16: The drive to e-commerce with Hayley Fisher - Adyen

Season 3, Episode 15: Building Better Banks with Monica Millares from BigPay

Season 3, Episode 14: Women in Leadership Roles with Mary Kate Loftus at M&T Bank

Season 3, Episode 13: Deep Dive into Payments with Anne Pieckielon

Season 3 Episode 12: The Future of Customer Onboarding for Australian Banks with Backbase and Heritage Bank

Season 3 Episode 11: Building Sustainable Customer Relationships with Pega

Season 3 Episode 10: Sarah Altuwijri - Banque Saudi Fransi

Season 3, Episode 9: Carolyn Breeze and Luke Fossett - GoCardless on Open Banking

Season 3, Episode 8 - Buy Now Pay Later with Zip, humm and Laybuy

Season 3 Episode 7: Rebecca Schot-Guppy, Fintech Australia

Season 3 Episode 6: Kristy Duncan - Women in Payments: Women in Leadership

Season 3 Episode 5: Financial and digital inclusion and the value of collaboration with Mariko Braswell and Dr. Vinita Godinho

Season 3 Episode 4: Beau Bertoli - Prospa; SME Recovery from the Pandemic

Season 3, Epsiode 3: James Brown - Fintech NZ: Solving key challenges with Fintech

Season 3 Episode 2 - Sutapa Banerjee: Inclusive financial services and the role of behavioural insights

Season 3 Episode 1: Joe McGuire, MyMy - Fintech and financial inculsion

Season 3 Episode 0:Welcome to the New Season of the Global Digital Banker Podcast

Episode 77 - A Global Citizen and Champion for Change – with Jill Docherty, Head of Business Development UK&I; Fintech, Commercial & Strategic Growth Issuers at Visa

Episode 76 - Digital by Default – with Andy Kerr, Executive, Home Ownership at NAB

Episode 75 - Paris Fintech Forum 2020 - Key learnings and the new names to watch

Episode 74 - Banking 2020 - Jim Marous' predictions for the year ahead

Episode 73 - Tink's journey to France and beyond!

Episode 72 - A Startup Accelerators guide to business growth & funding success

Episode 71 - How Australia's newest bank is already benefiting from Open Banking

Episode 70 - The new banking landscape - Brexit, PSD2 & Consumer data

Episode 69 - An Era of Consent - SCA, Open banking & Digital identity

Episode 68 - Revolut's latest offering - Build your own business banking adventure

Episode 67 - Personalisation for SME banking in Canada

Episode 66 - Value drivers for Open Banking in the US

Episode 65 - Money 20/20 Europe - Part 2

Episode 64 - Money 20/20 Europe - Part 1

Episode 63 - Continued growth amongst UK challengers

Episode 62 - Delivering game-changing innovation

Episode 61 - Opportunities in payments in SME banking in Canada

Episode 60 - Women in Payments across the UK

Episode 59 - Trust, simplicity and transparency - a winning recipe for home lending

Episode 58 - The future of marketplace

Episode 57 - An awakened focus on the business customer

Episode 56 - Heightened Customer Expectations Drive Buy Now Pay Later Services in Australia

Episode 55: The Journey to Profitability – The Oaknorth success story

Episode 54 - How to Achieve Banking Success in 2019 - Disruption, Engagement and What Consumers Really Want

Episode 53 - Investing in AI and the Importance of Personalisation

Episode 52 - Capify's growth plans post Goldman Sachs funding - An awakened focus on SMEs

Episode 51 - From humble beginnings, to becoming the world's largest fully-online bank - The story of Tinkoff

Episode 50 - Customer insights: The biggest Banking and FS trends for 2019

Episode 49 – How Open Banking is Redefining the SME & Commercial Banking Proposition

Episode 48 - Driving customer engagement through digital transformation - 3 case studies across 3 banks

Episode 47 - Truly Transparent Payment Reporting – A Bank and FinTech Partnership

Episode 46 - The five driving factors to winning loyalty in Canada

Episode 45 - Digital innovation in Asia - omni-digital, international remittance and the rise of super apps

Episode 44 - Financial needs of SMEs in Australia

Episode 43 - Emerging digital needs of corporates

Episode 42 - Future of payments - opportunities in the Canadian market

Episode 41 - Sibos 2018 event special - part two

Episode 40 - Sibos 2018 event special - part one

Episode 39 - Business sentiment and expansion into ASEAN markets

Episode 38 - The Canadian Insurance Market - Primed for Disruption

Episode 37 - Perfecting the business banking life cycle

Episode 36 - Value over utilities - AI, self-service and digital advice

Episode 35 - Winning the customer of the future

Episode 34 - Personalisation - The key to winning mortgage customers in canada

Episode 33 - UK mortgage market - what's trending now?

Episode 32 - Cyber security - the key risk areas not to be overlooked by banks