All Episodes
Consumer Friend — 51 episodes
BONUS - WATT COULD GO WRONG
Keanu Reeves Is Not In Love With You - Becky Holmes
LoveSaid: Understanding Romance Fraud
Understanding Ombudsman Services with The Ombudsman Association
Understanding Behaviour wiith Vic O’Farrell
Top 5 Trading Standards Consumer Issues with Jemma Cox
GAMECHANGER – Empowering Renters and Landlords
The power of language - STOP BLAMING VICTIMS
Battling Rogue Traders: Licence to Build
Understanding Human-Centric Communication
You Don't Own Me – Understanding Domestic Abuse
Citizens Advice: Supporting Communities and Navigating Consumer Issues
WTF! - What the Fraud!
Season 4 - Teaser
Ask the team - Season 3 higlights
Your data! Where does it go?
Consumer vulnerability - NICE report
Media literacy - critical thinking
Fraud and Scams
Protect Your Smile - teeth whitening, the dangers
If you can't solve an issue with the business you bought from
Retrofit with an expert - MCS
Christmas refunds and January sales
Fakemas - Buying fakes at Christmas
Accepting Ts & Cs - Unfair contract terms
Season 3 intro and the birth of consumer rights
Any other business
Buying used cars
Retrofit - Real people with real experience
Ask the Team 2
BONUS - ENERGIZE
Tickets
How to get your money back (S75)
Retro with Russ
One year, still here, no idea, all the fear!
Plain English - Language Timothy!
Shopping for a holiday
How to not ruin your face - Cosmetic safety
Series two - Intro
Digital content and online buying rights
Ask the team & Black Friday
Cost of living scams
Product safety
Consumer vulnerability 2
Retrofit 2 - Whole House
Consumer vulnerability
Retrofit 1 - EPC and Fabric First
Finding a good trader
Services
Buying goods in shops
Intro