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All Episodes

Esker On Air — 72 episodes

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Title
1

Season 7 Episode 5: Breaking Down Customer Service Silos

2

Season 7 Episode 4: The SaaSpocalypse Isn’t Coming: Why AI Can’t Replace SaaS

3

Season 7 Episode 3: 7 AP KPIs That Drive Real Change

4

Season 7 Episode 2: The Impressive ROI of Using Esker Customer Success

5

Season 7 Episode 1: 7 AI Automation Mistakes & How to Avoid Them

6

Season 6 Episode 16: A Practical Guide for Modernizing the Office of the CFO

7

Season 6 Episode 15: What AI Really Does in AR: 5 Practical Use Cases

8

Season 6 Episode 14: E-Invoicing Mandates Explained: Your Readiness Guide

9

Season 6 Episode 13: How Procurement Supports the Modern Office of the CFO

10

Season 6 Episode 12: AI to the Rescue: 3 Ways It’s Saving AP from Fraud

11

Season 6 Episode 11: How Customer Service Supports the Modern Office of the CFO

12

Season 6 Episode 10: AR Reimagined - How Catalina Modernized Collections & Invoice Delivery

13

Season 6 Episode 9: How AP & AR Support the Modern Office of the CFO

14

Season 6 Episode 8: Real Problems, Real Results: 5 Issues Customer Service Teams Face & How to Solve Them

15

Season 6 Episode 7: Cencora’s Automation Journey to the Modern Office of the CFO

16

Season 6 Episode 6: Everyone Has AI. What Makes It Good (or Bad)

17

Season 6 Episode 5: RISE with SAP®: What It Is & How Esker Leads the Way

18

Season 6 Episode 4: Seven Ways eSourcing Helps Businesses Save Money

19

Season 6 Episode 3: Redefining the Office of the CFO for the Modern Business

20

Season 6 Episode 2: How Tariffs Can Impact Your Finance and Support Teams

21

Season 6 Episode 1: Get to Know Esker’s U.S. COO, Ari Widlansky

22

Season 5 Episode 8: Taming the Chaos of Customer Payment Portals

23

Season 5 Episode 7: Sourcing Synergy — Market Dojo & Esker

24

Season 5 Episode 6: Order Management KPIs Worth Measuring

25

Season 5 Episode 5: Leveraging Partner Power in Financial Digital Transformation

26

Season 5 Episode 4: Why You Shouldn’t Automate a Bad Process

27

Season 5 Episode 3: How to Reduce Payment Fraud, Overhead & DSO with Modern AR Technology

28

Season 5 Episode 2: 7 Strategies to Reduce DSO & Improve Cashflow

29

Season 5 Episode 1: Preventing Fraud with Automated Bank Account Verification with Dan Reeve & Phil Binkow

30

Season 4 Episode 8: Automating Order Management to Simplify & Streamline Change Orders with Graham Smith

31

Season 4 Episode 7: Six Signs Your AP Technology Needs an Update

32

Season 4 Episode 6: The Evolution of Accounts Receivable with Mark Brousseau

33

Season 4 Episode 5: Human & Artificial Intelligence: Finding the Right Balance

34

Season 4 Episode 4: Migrating From On-Premise to the Cloud: How Esker’s New Microsoft F&O Connector Can Help

35

Livestream: ChatGPT in B2B Customer Service: How to Capitalize in Generative AI

36

Season 4 Episode 3: Need-to-Know Procurement Trends with Bob Cohen from Ardent Partners

37

Season 4 Episode 2: How X-Rite Took Customer Service to The Next Level with Artificial Intelligence

38

Season 4 Episode 1: Taking Advantage of Supply Chain Financing with Brian Rieber from LSQ

39

Livestream: Celebrate International Women's Day with Esker & Madison Women in Tech

40

Livestream: Avoiding Toggle Tax with AI-Driven Automation

41

Season 3 Episode 9: Strategic AP: The Art of Delivering Value Across the Enterprise with Ernie Humphrey from Treasury Webinars

42

Livestream: Customer Service Week Spotlight - Connecting People, Processes & Technology

43

Season 3 Episode 8: Celebrating CX Day with Esker's CX Advocates

44

Season 3 Episode 7: Using Automation to Transform Your Customer Care Team with Esker COO Emmanuel Olivier

45

Livestream: 5 Accounts Payable KPIs You Should Be Measuring

46

Season 3 Episode 6: Introduction to the Esker Partner Ecosystem with Frank Cook

47

Livestream: Empowering CSRs with Technology - How Automation Brings You Closer to Customers

48

Season 3 Episode 5: Attracting & Maintaining Talent in the Current Workforce with Michelle Venturini

49

Season 3 Episode 4: An Intro to Market Dojo with Co-Founder & COO, Nick Drewe

50

Livestream: Automation 101 - What to Look for in an Automation Solution

51

Season 3 Episode 3: The Quest for Touchless Order Entry with Dave Sterkenburg from Skytron

52

Livestream: Digital Transformation 101 - The Fundamentals of Automation

53

Season 3 Episode 2: Esker Pay & Corpay: An Integration Update with Dan Reeve & Brett Orr

54

Season 3 Episode 1: Supply Chain Trends & Bolstering Working Capital with Vikas Shah, LSQ Supply Chain Finance Executive Leader

55

Season 2 Episode 9: Improving Working Capital During a Supply Chain Crisis

56

Season 2 Episode 8: AR Resolutions for 2022 & How You Can Actually Achieve Them

57

Season 2 Episode 7: Esker AI: What it Means for AP Automation & Your Business with Geoff Ruffer, Business Development Manager at Esker

58

Season 2 Episode 6: Turning Accounts Payable into a Revenue Stream with Brett Orr of Corpay

59

Season 2 Episode 5: Supply Chain Trends & Opportunities for the Life Science Medical Device Industry

60

Season 2 Episode 4: Supply Chain Metrics that Matter with Dan Reeve & Supply Chain Consultant Christine Pfefferle

61

Season 2 Episode 3: Managing Change - Fast Track to the Future

62

Season 2 Episode 2: Finding & Training Quality Sales Leaders with Raleigh Wilkins of Sales Platoon

63

Season 2 Episode 1: An Esker Company Update with CEO Jean-Michel Berard

64

Episode 9: What it Means to Optimize the O2C Process with APQC's Marisa Brown

65

Episode 8: Optimizing Working Capital Through the Pandemic & Beyond with Joseph Dworak & Diana Eagen

66

Episode 7: The Growing Need for Straight-Through Processing of Utility Invoices with Dan Reeve & Tim Porter of Urjanet

67

Episode 6: Veterans Day Spotlight: Honoring Esker's Veteran Staff

68

Episode 5: Order Management Automation: What It Is, What It's Not & Why You Need It Now with Nick Carpenter & Chaz Narwicz

69

Episode 4: Providing a Standout Customer Experience with Esker Customer Advocates Jairus Harper, Becky Mender & Sara Hanson

70

Episode 3: The New AP Department with Dan Reeve, Director of Sales & Business Development

71

Episode 2: Managing AR Processes During Times of Disruption with Joe Anderson, Customer Experience Advocate

72

Episode 1: Digital Transformation Explained with Steve Smith, COO at Esker U.S.