All Episodes

Leading Transformation in Rural Health: How Mayo Clinic Health System Is Redefining Care, Culture, and the Use of AI

Leading Academic Medical Centers Through Crisis and Renewal: Emory’s Turnaround and New Vision for Greatness

High-Reliability Organizing: Refreshing a Proven Framework for Modern Health Care Challenges

How Physician Coaches Can Be Beneficial

Beyond the Hype: How AI Is Finally Delivering on Digital Health’s Promise

Building Community and Empathy Through Health Care Book Clubs

Fostering Courtesy and Respect Within a Public Health Care System: A Pilot Program

How Optum Is Tackling the Primary Care Crisis

Teamwork and Touch Base by 12: Building Trust Through Better Communication

Distinguishing the Difference Between Curing and Caring When Treating Patients

Scaling AI-Driven Health Care at Optum Amid Industry Transformation

Redefining and Structuring Three Soft Skills into Hard Skills

The (Unique) Role of a Chief Clinical Financial Officer

Accelerating Clinical Technology Adoption Through Human-Centered Implementation Strategies

Building a Global Innovation Ecosystem to Transform Health Care from Within

The Six Rs in Action: Achieving Operational Excellence and a Common Language at Scripps Health

Engaging Complex Health System Boards in Quality and Safety Governance

GLP-1 Access and Affordability: Policy Options and Market Strategies

Collaborating to Affect Change for Rural Health Care with Innovation and Technology

Leading from Within: Cultivating Effective Leadership and Followership in Health Care

Expanding the Community of Learning for Value-Based Health Care

Health Care Policy in a Changing Political Landscape

Four Core Themes for Supporting Family Member Care Partners

Optimizing Employer-Sponsored Health Insurance in the Face of Increasing Cost Pressures

Five Strategic Priorities for Pushing a Better Health Care System Forward

Evolving from “Family and Friends” Health Care Boards to Competency-Based Governance

Five Critical Leadership Skills for Managing a Health Care Merger

Care Innovations for Reaching Rural Populations

Investing in the Right Thing: How Simplified, Value-Based Care Moves Health Upstream

Having the Backs of Our Caregivers: Strategically Partnering Without Losing Staff

Resolving Physician Shortages with New Care Models

The Mangomoment: Small Acts of Health Care Kindness and Leadership

System-Level Change Management with a Population Health Lens

Transforming from Inconsistent Greatness

Setting the Benchmark: Improving Outcomes for All

RETOOL: Engaging with Gig Workers for the Foreseeable Future

Carbon Neutral Care Is Not Impossible

Population Health Management: The Next Big Inflection in Health Care

Value-Based Care in Action: A Growing, Necessary Disruption to the Status Quo

You May Never Use It, but You Build It Anyway: Preparing Health Systems for Tragic Events

With PROMs, It Matters What You’re Measuring

Health Care Is Simple but Profound

What’s Up with Health Misinformation?

Weathering Storms as Pandemic Prep: How Katrina Aided Ochsner’s Response to Covid-19

Health Equity, Environmental Sustainability, Workforce: The Joint Commission’s Three Strategic Priorities

Communication Innovation in the Covid-19 Era

Equitable Kidney Disease Care: Far from Perfect, Far from Done

Advancing Health Care Affordability in Massachusetts and Beyond

Racial Equity Plan: Developing Specific Actions for Anti-Racist Health Care

Improving Care for the Intellectually Disabled

Full Lifecycle Interventions for Addressing Social Determinants of Health

Covid-19 Learnings from the Ebola Crisis

Confronting Racial Disparities in C-Suite Health Care Leadership

Confronting the Nursing Crisis by Recontextualizing Its Past and Reenvisioning Its Future

The Top of the Pyramid: High Quality, Best Value, Patient-Centered Care

Telemedicine Is Medicine: Training Medical Students on Virtual Visits

Lessons from a Female CEO: You Never Learn If You Don’t Challenge Yourself

Applying the Equity Lens to Quality and Safety Initiatives

How to Create Incentives for Improvement

Celebrating Successes During Bleak Times

Apollo Hospitals’ Response to Covid-19 in India: Behind the Scenes

What’s the Performance Implication of a Nondiverse Leadership Team?

Turning the Mirror on Ourselves to Manage Nonstop Crisis Mode

What Went Right in Israel During the Height of Covid-19?

Trauma in Our Streets and in Our ED: How a Minneapolis Trauma I Health Center Handled 2020

A Nurse Is Not Just a Nurse: The Challenges of Nursing During a Pandemic and Beyond

Like a 100-Day Hurricane: Sustaining Months-Long Crisis Response

Covid-19 Vaccine Distribution: One of the Most Complex Tasks in American Public Health History

Why Can’t I Get It? Make Covid-19 Vaccination Convenient and Simple

Public Health and Population Health: Are They the Same Thing?

Dance of the Porcupines: A View into the Rapid Development of Covid-19 Vaccines from Around the World — Part 2

Dance of the Porcupines: A View into the Rapid Development of Covid-19 Vaccines from Around the World — Part 1

A Marathon, Not a Sprint: Covid-19 Vaccine Rollout in the UK

Role of the CMO: What It’s Been and Where It’s Going

Covid-19 Vaccine Distribution: Work on Your Listening System

Managing the Surge: Lessons from the Country’s Largest Freestanding Children’s Hospital

Dismantling Racism and Inequity in Health Care: The Critical Interplay Between Equity, Quality, and Safety

Hurricanes, Wildfires, and Now a Pandemic: The Importance of Clinical Leadership

A Sustainable Post-Pandemic Health Care System Needs Adjustable Payment Models

Building a New Hospital with Humility

Children and the Pandemic: Staying Optimistic

Lessons from the London Stroke Initiative: How Pathway Improvement Is Discovered, Designed, and Deployed

The Value of Value-Based Care, During a Pandemic and Beyond

Earning Trust in the Era of Covid-19

Implementing 54,000+ Ideas in a Culture of Continuous Improvement

Innovations in Safety: Building on and Beyond the Past

Establishing a Structure for the Transition to Value-Based Care

Defining Distinctions Between Public and Population Health to Knock Down Barriers That Impede Care

Cure, Connect, Transform: Three Mayo Clinic Strategy Components for Servant Leaders

The Changing Nature of the Role of Leading a Health Care Organization

Keeping Care Local: Developing the Dartmouth-Hitchcock Health Regional Strategy

Looking to the Future to Prepare for Covid-19’s Second Wave

Covid-19 Message from Milan: Be Ahead of the Curve. You Cannot Wait.

A Month in the Quarantine Zone: Fighting Covid-19 in Wuhan

Insights on the Role of Technology and Leadership in Covid-19 Care Delivery, from the Team that Treated America’s First Case

Learnings from Mayo Clinic’s Methods for Scaling a Coordinated and Comprehensive Plan for Covid-19

The CEO’s Role in Leading — and Balancing — an Integrated Delivery System

Short-Term Loss, Long-Term Gain: Encouraging Bottom-Up Ideas That Revise the Value Equation

Informatics Innovations: How to Achieve “Medicine-Based Evidence”

Exploring the Overlap Between Public Health and Population Health, and the Potential for Public/Private Partnerships

A True Learning Health Care System