All Episodes
Numbers and Narratives — 65 episodes
Grant Durando on Modern Offline Growth
Peter Grafe and the “What To Do Next” Engine
Inside Customer Obsessed Brands with CX Joe
Jason Katz: The CX Pain Points That Spark Innovation
How Generalist Marketers Win With AI
From Zero to Billions: The Data Loops Behind Growth
Hiring for Curiosity: The Skills AI Can’t Replace
Reddit, AI, and the New Rules of Customer Insight
AI is giving us Ted Lasso energy
The Future of Work: Why the Bar Just Raised
AI Meets Automotive Care at FCP Euro
7 Brutal Truths About DTC in 2025
Navigating the Hype: Agentic AI and Product Marketing
Beehiiv's Secret Weapon: Geo-Targeted Marketing Experiments
Revolutionizing Email Marketing: Strategies for Dormant Subscribers
How to adapt your CX strategy as your company grows
The Art of Saying No: Prioritizing Features in Startups
Balancing AI and Human Touch in Modern Customer Support
Responsible AI: Balancing Efficiency and Ethics in Business
Amazon vs Retail: Navigating Sales Channels for Beauty Brands
The Art of Asking Good Questions in Customer Success
Merging Marketing and CX: RJ Young's Secret to Client Satisfaction
Why AI Can't Replace Human Touch in Customer Experience
Scrappy Marketing Tactics for Bootstrapped E-commerce Brand
Lessons from Duolingo to Buffer: Test Everything
Building a Cultural Brand: Lessons from Adidas to Lucchese
Engine's Growth Strategy: Awareness, Partnerships, and Innovation
Sexy Mayos, Backpacks and Influencers: Exploring opportunities in niche markets
Risky Business: Which teams shouldn't use AI?
Next-Gen Ecomm: A more personalized Future - with Matt Bahr, CEO Fairing
Mastering Technical Marketing: Insights from a Braze Expert - with Allan Heo
Founder-Led Marketing: Leveraging AI Without Losing Authenticity - with Lauren Vriens
Agency Management 101: Lessons from a Marketing Veteran - Krystina Rubino
Elevating Marketing and CX In Luxury Retail - with Juliana Evangelista
Everything You Need To Know About Podcast Advertising - Giancarlo Bizzarro, Crooked Media
How SEO Ruined the Internet, and why AI is going to save it - Sean and Ibby
Bundling Vs. Unbundling: The SaaS Debate - Sean and Ibby
Everything Gets Ruined by Marketers - Ibby and Sean
Corporate Philanthropy: Where Customer Success and Impact Meet - Rebecca Holliday, Groundswell
Email Marketing: Everything You Need to Know - Naomi West, Parcel
Valuing Customer Data: Insights for Marketing and Product - Stefan Stahl
CX and AI: Pitfalls and the Future Ahead - Disha Gosalia, Career CCO
Transforming Customer Feedback into Action - Rich Donnellan, Aro
How to Build The Best Customer Facing Culture - With David Karp, CCO @ DISQO
AI's Impact on Customer Support and Authentic Connections - Justin Crosby, Tula
Leveraging AI for Better Go-to-market - with Aidan Parisian, Connor Group
Achieving Relevancy and Trust in Marketing - w/ Drew Price
CMOs Who Code: Geoff Sanders, CMO @ Firstleaf
The Future of AI and Marketing - Sean and Ibby
From NPS to ROI: Transforming CX Feedback to Business Success, Pegah Valeh @Meta
Scale Up: From One-Off Campaigns to Automated Flows
How to Ace Customer Growth: The AMA's CX Secrets w/ Todd Unger
Data Driven CX - Boost Your Brand's Impact w/ Jess Cervellon
AI and the Future of CX - A Dive into Personalized Commerce w/ Eli Weiss
Ep 11: The Persistent Cart Problem - Can We Recover Lost Sales?
From Data to Dollars: Optimizing Customer Journeys with Rachel Smith at Rex Collective
Ep 9: From Onboarding to Retention - Transforming Ecomm With SaaS - Mike Galvin
Ibby Interviews Sean: How to Run Effective Tests
The High Cost of an Unsubscribe - Amit Bapat
Perfect Timing: The Importance of Send Time Optimization with Aampe's Paul Meinshausen
Behind the Scenes of Data-Driven Customer Delight: Rebecca Blount, Coterie Baby
Elevating Brands with Innovation and Personalization - Kaleb Bataran, Katalyst
Email Personalization for Retention and Growth - Sonja Grasser, Kaged
The Long Game of Customer Value Maximization - Rome Arnold (Founder, Prev. Because Market)
Data Driven Decision Making - Celina Wong, CEO @ Data Culture