All episodes

Giving Your CX Some Movie Magic with Ruben Harris, CEO, Career Karma

CX by the Truckload with Dakota Semler, Co-Founder and CEO, Xos Trucks

Call Your CX up to the Big Leagues with Adam Grossman, CMO, Boston Red Sox and Fenway Sports

Is your CX finger-licking good? with Bob Kraut, 4-Time CMO and Current CMO, Billy Jealousy

Making Your CX the GOAT with Andy Pearson, VP of Creative, Liquid Death

Unclog Your CX with Dave Fink, Co-Founder and CEO, Postie

A Guide to Simple CX with Joe Burton, CEO, TeleSign

How to Win the CX Space Race with Abakar Saidov, Co-Founder & CEO, Beamery

How to Get Highly Rated CX with Jodie Jansen, Chief Customer Officer, Mediafly

Turning Adversity into Success, Triumph, and Achievement with David Lehman, President and COO, Birdeye

Finding Your Niche with Ineta Jekabsone-Kempela, Global Customer Service Director, Printful

Send Your CX Back to Work with Amy Yin, Founder and CEO, OfficeTogether

Safeguarding Your CX with Ty Smith, Founder and CEO, CommSafe AI

Mixing the Best CX Cocktail with Jake Reichert, VP of Engineering, Yotascale

The Ingredients to a Perfect CX with Kimberly Shenk, Co-Founder and CEO, Novi Connect

Focus on Your CX with Javier Santana, Co-Founder, Launch

How to Collect Success with Doug Neil, Chief Marketing & Branding Officer, Chronicle

The Ultimate CX (Christmas Experience)

Accessorize Your CX with Christopher Maiwald, Founder and Managing Director, Wasserstein Home and Lectron

Give Your Customers Barbie’s Confidence with Ron Schneidermann, CEO, AllTrails

Make Your CX Take Flight with Danielle Harris, Managing Director, Engagement & Innovation, Elemental Excelerator

Perfecting Your Contact Center with Tim McDougal, Managing Director, Deloitte Consulting, and Contact Center Offering Leader, Deloitte Digital

Putting Your Customer in the Driver’s Seat with Nathan Hecht, Founder and CEO, Rodo

How to Strike CX Gold with Michael Gasiorek, Head of Marketing, TrustToken and Founder and CEO, Truth Cartel

The Power of Feedback with Craig Walker, Founder and CEO, Dialpad

Give Your CX a Lift with Ian Andrews, Principal & Co-Founder at Power Pro iPad Leasing

Giving Your Customers Their Lightbulb Moment with Shawn Olds, Co-Founder and CEO, boodleAI

Making Your CX Go Viral with Krishna Subramanian, Co-Founder and CEO, Captiv8

How to Communicate Like a Comedian with Grad Conn, Chief Experience Officer of Sprinklr

Bake the Perfect CX with April Dunford, Founder, CEO of Ambient Strategy

Steering Your Brand Through a Sea of Disinformation with Wasim Khaled, CEO of Blackbird.ai

How to Give Away Millions with Laura Barbieri, Manager, CSR & Community Relations at LG

How to Save Your Customer’s (Financial) Life with Varun Krishna, SVP and Head of Consumer Finance at Mint

Sustainability Now for the Customer of the Future with Holley Chant, Director of Sustainability at Lendlease

Making Customer Education an Art with Ben Kovalis, Co-founder and CMO, Art AI

How to Be a CX Gladiator with Chris Hsu, Co-founder and CEO of Zibo

How to Bring Your CX Out of the Stone Age with Daniel Sines, CEO and Co-Founder of Traitify

Driving Your CX to the Limit with Oliver Hughes, CMO, Red Bull Racing Honda

How to Make CX Magical with Derek Tadashi Morishita, Director of Restaurants at Sahara Las Vegas

If You Called Your Customers, Would They Pick Up? with Erik Nierenberg, CEO of Litmus

Radically Transparent CX with Aurimas Adomavicious, President of Devbridge

How to Create Your CX Fantasy with JJ Zachariason, Editor-In-Chief at FanDuel and numberFire

The Great Wall, Smoke Signals, and Your Communication Ethos with Erica McMannes, Founder and COO of Instant Teams

Season 2 Coming Soon

Never Take No For An Answer w/ Nitin Pachisia, Founding Partner of Unshackled Ventures

Having a Super CX with Mickey Miller, CEO at Vislink

The Enigma and the Elephant with Wendy Gonzalez, CEO at Sama

A Sweet Guide to Your CX Crisis with Susy Schöneberg, Founder and Head of Flexport.org

The Customer Is Always Right… Right? with Mike Murphy, Founder and CEO at ProctorFree

The CX Genie with Rafi Sweary, Co-founder and President at WalkMe

Healthcare, Healthcare! Wherefore art Thou Healthcare? with Eren Bali, Co-founder and CEO at Carbon Health

A Holly Jolly Podcast

I Want You...to be a Homeowner with Alex Lofton, Co-founder at Landed

The Wonderful World of CX with Jacob Smith, Co-founder at Packet

The Leap and the Nudge with Meggie Palmer, CEO at PepTalkHer

Through the Desert with Ann Holder, CEO at Odonata Health

The Phone Booth Moment with Kristine Steuart, CEO at Allocadia

Brick by Brick with Grant Geiger, CEO at EIR Healthcare

What Burgers Teach Us About Two-Way Conversations with Kyle Lacy, CMO at Lessonly

Finding Creativity in Constraint with Stephen Kieran, Founder at Kirean Timberlake

The Art of Anticipating Needs with Ali Diab, CEO at Collective Health

Overlooked and Underserved with Tonio DeSorrento, Co-Founder & CEO at Vemo Education

The Power of the Outsiders with Dustin Cohn, Head of Marketing at Marcus by Goldman Sachs

Reinventing the Wheel with Zach Scheel, CEO at Rhumbix

How Benjamin Franklin Was a Copy Cat with Shari Johnston, Founder of Women in Revenue

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