All Episodes

Canadian Spa Icons Celine Tadrissi, and Elena Zinchenko: How Spas Thrive through Constant Innovation

Jean-Guy de Gabriac: Achieving That "WOW" Experience in a World-Class Spa

Mike Saulpaugh: The Customer Centric World of the New Jersey Wedding Event

The Future of Retail: Bringing the in-store experience into your home. Guest Oscar Sachs, CEO and Co-Founder of Salesfloor

Nic Faitos, Founder and Senior Partner of Starbright Floral Design, on Delivering 5-Star Customer Experience to New York’s Top Hotels

Nic Faitos, Founder and Senior Partner of Starbright Floral Design, on Delivering 5-Star Customer Experience to New York's Top Hotels

Guest Ann-Marie Clendenin on How COVID-19 is Transforming the Retail Customer Experience

Guest Ann-Marie Clendenin on How COVID-19 is Transforming the Retail Customer Experience

Boost AI, and how AI is helping Norway’s SR Bank Maintain their Customer Promise During Covid-19

Boost AI, and how AI is helping Norway's SR Bank Maintain their Customer Promise During Covid-19

Raymond Reddy – Co-founder and CEO of Ritual, on how Adding Digital to Your Business Makes the Human to Human Experience Better

Raymond Reddy – Co-founder and CEO of Ritual, on how Adding Digital to Your Business Makes the Human to Human Experience Better

Ash Anil: How Technical Safety BC Focuses on Customer Experience and Why it Pays Off

Ash Anil: How Technical Safety BC Focuses on Customer Experience and Why it Pays Off

Bruce Simpson, co-founder of SwitchGear Consulting and Trusted Co-pilot for Large-scale Change: The Adoption / Innovation Paradox and How to Avoid It

Bruce Simpson, co-founder of SwitchGear Consulting and Trusted Co-pilot for Large-scale Change: The Adoption / Innovation Paradox and How to Avoid It

Gary Edwards from Golfdale Consulting: When the DATA shows that doing LESS Customer Service provides a BETTER overall Customer Experience.

#1 Amar Sidhu, SVP at ADP Canada on How to Improve Employee Engagement by 17% - Pat Perdue's Customer Experience Podcast