All Episodes

Episode 84: Creating A Community With Nina Taylor

Episode 83: A Lighthouse Hotel With Erik Nissen Johansen At Pater Noster

Episode 82: Strategies Hoteliers Can Implement Right Now With Sally Beck

Episode 81: How Serviced Apartments Are Adopting With Peter Heule

Episode 80: How Hotels Can Build Strength Through Adversity With Nadia Pendleton

Episode 79: How To Create The World's Highest Guest Satisfaction Hotel With Adele Gutman

Episode 78: Five Things People Want To Hear from Hotels Right Now

Episode 77: How Hotels Should Market After The Lockdown

Episode 76: Moving Past Adversity With Stephane Vilar from nhow hotel

Episode 75: Redefining Your Wellness Strategy With Claire Way

Episode 74: How To Improve Customer Experience With Monica Or

Episode 73: How A Business Redefined Itself During Covid-19

Episode 72: Redefining PR With Amy Ogden

Episode 71: How To Move Forward With Rob Paterson

Episode 70: A New Chapter

Episode 69: How AI Can Help Boost Hotel Sales With Frank Reeves

Episode 68: Why Hotels Need To Go Niche With Richard Valtr

Episode 67: How To Create Creative Content During Coronavirus

Episode 66: Three Things Businesses Should Do During Coronavirus on Social Media

Episode 65: Is Marketing Really Important During Crisis

Episode 64: The Best Strategy for Small Businesses in Crisis

Episode 63: What Hotels Can Do During Crisis (Coronavirus)

Episode 62: How To Increase Direct Bookings By Not Talking About The Hotel

Episode 61: Why Most Hotels Don't Have Loyal Guests

Episode 60: How To Market & Sell A Lifestyle Hotel With Sam Riches

Episode 59: Hotel Predictions for 2020 with Russell Kett

Episode 58: Why Luxury Is Not Expensive With Henrik Muehle

Episode 57: How Interior Design Can Improve Your Hotel With Diana Darmina & Tim Mutton

Episode 56: PR & Social Talk with Antonia Robinson from Preferred Hotels & Resorts

Episode 55: Three things hoteliers need to focus to thrive in 2020

Episode 54: Why Building A Brand Is Very Important Right Now

Episode 53: Why Hotels Spam People

Episode 52: How Creativity Can Help The Bottom Line with Eric Jafari from Locke Living

Episode 51: A Hotel Without Front Office With Peter Palicz

Episode 50: The Best Investment You Can Make with Tiago Venancio from Choice Hotels Europe

Episode 49: How To Surprise & Delight Your Guests with Andrew Coney At The Hari

Episode 48: You Don't Need A New Logo, You Need A Brand Identity

Episode 47: Why Storytelling Matters in Hospitality with Regitse Rosenvinge

Episode 46: Why Everybody Matters with Robert Richardson

Episode 45: Benefits Of A Spa With Paula Perkins

Episode 44: Why Creativity Is Important For Hotels

Episode 43: Why Micro Influencers Are Better To Collaborate

Episode 42: How The Best Stories Are Told

Episode 41: Three Reasons Why Email Marketing Is Important for Hotels

Episode 40: How To Optimise Your OTA Relationship with Krishan from Expedia

Episode 39: Why Your Hotel Doesn't Have An Effective Story

Episode 38: Why Hotels Fail On Social Media

Episode 37: First Vegan Hotel with Jack McLaren-Stewart

Episode 36: How To Increase Direct Bookings With Jan Sammeck

Episode 35: How To Inspire Your Employees with Craig Goldblatt

Episode 34: Why Content Can Make Or Break A Hotel

Episode 33: Five Habits of Effective Hotel Marketers

Episode 32- Expensive Logos vs Building A Meaningful Brand

Episode 31: Why We Need To Attend Boutique Lifestyle Hotel Summit

Episode 30: Interview with Ulrich Pillau from Apaleo

Episode 29: A Hotel With Co-Working Space David Kijlstra

Episode 28: Why Caring About People Matters with Francisco Mecedo

Episode 27: Social Media with Santiago Garcia Solimei from Melia Hotels International

Episode 26: How Millennials Buy and Think About Brands

Episode 25: The Five Principles of Trust

Episode 24: Turn Negative Feedback into Positive

Episode 23: Why It's All About People with Adam Rowledge

Episode 22: Build A Brand Not A Business

Episode 21: Why PR is dead

Episode 20: How To Improve Your Hotels Content Marketing

Episode 19: How To Appeal To Millennials Travellers

Episode 18: How To Make Your Hotel Stand Out on Instagram

Episode17: Why Brands Need A Positive Marketing Strategy

Episode 16: Why Marketing Needs To Be Honest

Episode 15: Millennials Choose Hotels Based on Social Media

Episode14: Why Great Design Is Fundamental In Your Business

Episode13: Why Change Is Important

Episode 12: How To Increase Repeat Hotel Customers

Episode 11: Why Most Hotels Are Irrelevant

Episode 10: Marketing Predictions for 2019

Episode9: Three Steps To Build Hotel Brand

Episode 8: How To Increase Hotel Sales

Episode 7: How To Increase Customer Engagement

Episode6: How To Build A Hotel Brand

Episode 5: Three Tips To Enhance Your Social Media

Episode 4: Interview With Liutauras (LV) Vaitkevicius from Good Hotel Group

Episode 3: How To Get More Reviews For Your Hotel

Episode 2: Why Content Marketing

Episode 1: Why I Started This Podcast