All Episodes
Retention Made Simple — 15 episodes
This might surprise you: AI + Client Retention
Big Project Announcement!
Why Social Media May Not Help Your Business
Relationships Is Where It's At—Here's Why Client Retention Beats New Leads
Interesting thought about branding - and how it can help you
Why is AI killing your client relationships?
Bonus! Retention Made Simple: Create Client Loyalty without a ton of tech, time or money
Client Retention and Letting Go: Systems, Support, and Onboarding with Tanya Bugbee
The ACE Effect: How Better Service Helps Restaurants Keep Staff and Customers
Client Retention and Personal Touch in Small Business Insurance with Jason Binyon
The $1,500 (or MORE) Conversation You Forgot to Have
Why Your Business Strategy Fails Without Self-Awareness
The True Cost of Poor Retention and How to Address It
Confessions of a Retention Expert: My Relationship Fail
Who Are You and how knowing the answer can help you and your business.