All Episodes
Tell Me Why — 85 episodes
S9:E4 — ‘The American product is something people want to buy’
S9:E2 — ‘Our technology focus is to enable the goals of the airline’ — Ganesh Jayaram
S9:E1 — ‘We need to make sure we’re investing in technologies‘ — Larry Culp
S8:E7 — ‘It’s about who you walk and run with’— Jerry Jones
S8:E6 — ‘oneworld is extremely important for us’ — Turkka Kuusisto
S8:E5 — ‘We opened some amazing new routes’ — José Freig
S8:E4 — ‘The future of aviation is radically changing’ — Secretary Sean Duffy
S8:E3 — ‘What are the best routes for us to add’ — Brian Znotins
S8:E2 — ‘Modernizing our digital customer experience' — Ganesh Jayaram
S8:E1 — 'Focusing on the entire customer journey' — Heather Garboden
S7:E7 — ‘We’re making loyalty even more rewarding.’ — Scott Chandler
S7:E6 — ‘We’re battle-tested.’ — Capt. Alan Johnson and Cedric Wilson
S7:E5 — ‘We want to increase travel.’ — Geoff Freeman
S7:E4 — ‘These destinations are a gateway to the rest of Europe.’ — Brian Znotins
S7:E3 — ‘We’ve really been focusing on supportability.’ — Heather Garboden
S7:E2 — ‘We’re reengineering the way we work.’ — Ganesh Jayaram
S7:E1 — ‘Are we ready? We absolutely are.’ — David Seymour
S6:E11 — ‘When you are an innovator, you are focused on your customers, not your competitors’ — Vasu Raja
S6:E10 — ‘The team is what’s going to make this work.’ — Anne Moroni
S6:E9 — ‘Fuel is a commodity and it’s all about the supply and demand dynamics’ —Meghan Montana
S6:E8 — ‘Sustainability Is At The Heart Of Building An Airline That Thrives Forever’—Jill Blickstein
S6:E7 – ‘We’re excited to add new destinations to the mix’ — Brian Znotins
Earnings Highlights — 2Q23
S6:E6 – ‘Focused on a consistent, convenient & connected experience’ — Carolyne Truelove & Kim Cisek
S6:E5 - ‘We operate for our customers’ — David Seymour
S6:E4 — ‘We want to be a winning franchise, not just have a winning season’ — Jessica Tyler
S6:E3 — ‘We are laser-focused on ensuring we have our operation running well.’ — Evie Garces
Earnings Highlights — 1Q23
S6:E2 — ‘Our customers have changed, and how they shop has changed’ — Scott Laurence & Thomas Rajan
S6:E1 — ‘We are ready to execute for a great summer’ — Julie Rath
Earnings Highlights — 4Q22/FY22
S5:E13 — ‘We’re ready to run a reliable operation during the winter holiday’ — Julie Rath
S5:E12 — ‘The uniqueness of Stand Up To Cancer partnering with American is just so special’
S5:E11 — ‘We’re creating a global network with our partners’ — Scott Laurence
S5:E10 — ‘We have an incredible team running a reliable hub’ — Ralph Lopez
S5:E9 — ‘Our reliability in September was the best September we’ve ever had.’ — JC Gulbranson
S5:E8 — Hispanic Heritage month and 25 Years of the Latin Diversity Network — Juan Carlos Liscano
S5:E7 — ‘The operation plays a really critical role in the schedule that we fly’ — Brian Znotins
S5:E6 — ‘We have a lot of flexibility as we continue to navigate the recovery’ — Meghan Montana
S5:E5 — ‘We want to build the best network in the world and deliver on it reliably’ — Anne Moroni
S5:E4 — ‘We contribute at such a high level for this airline’ — Franco Tedeschi
S5:E3 — ‘It’s been an incredible effort to make sure we’re ready for summer’ — JC Gulbranson
S5:E2 — ‘We’re getting back to the fundamentals’ — David Seymour
S5:E1 — ‘We have an outsized role in the success of our airline’ — Jim Moses
S4:05 — Tell Me Why: “Welcomed as my true, authentic self.” — Molly Wilkinson
S4:03 — Tell Me Why: “The vaccines are all proving highly effective” — Jennifer Saddy
S4:02 – Tell Me Why: “You should be excited about this” — Vasu Raja
S4:01 – Tell Me Why: “We’ve set a goal of reaching net-zero emissions by 2050” — Jill Blickstein
S3E10 - Tell Me Why: “We made improvements not just for American, but for the industry as a whole.”
S3:E6 - Tell Me Why: “It’s a real partnership across so many different groups.” — Jessica Tyler
S3E5 - “That’s the key to stopping the spread. It’s the multiple layers.” — David Seymour
S3E03 — “Our partnerships are about growing our airline” — Vasu Raja
S3:E02 — “It’s a day of celebration” — Brady Byrnes
S3:E01 — “Alaska has a really, really great network fit with us” — Vasu Raja
S2:E32 — “Miles do change people’s lives” — Brian Kelly, The Points Guy
S2:E31 — “Every day is an opportunity” — Ralph Lopez
S2:E30 — “These aircraft all do have other lives” — Scott Stark
S2:E29 —“Even more choice than before” — Adrienne Schneider
S2:E28 — “Mental health affects all of us” — Neisha Strambler-Butler
S2:E27 — “There’s a lot to be proud of with this program” — Brady Byrnes
S2:E26 — “There’s new technology that assures us of a better fit”
S2:E25 — “Your new payroll system” — Margaret Dobberstein and Sam Liyanage
S2:E24 — “Incredibly honored to be here” — Cameron Row and Brian Kilian
S2:E23 – “The more we can perfect communication, the better the results.” — Jim Butler
S2:E22 – “Regional and mainline, we want to win” — Glenda Rivera
S2:E21 – “We're going to really, really succeed over the long run” — Vasu Raja
S2:20 – Tell Me Why: “More things to come in our long-haul system” — Vasu Raja
S2:E19 – “It’s all about transparency, visibility and collaboration”
S2:E18 – "The people in Philadelphia truly have a winning attitude" — Jim Moses
S2:E17 – “Creating a consistent experience connecting through CLT” — Jeannie Driscoll
S2:E16 – “A lighter aircraft and the capability to fly farther” — Robert Isom
S2:E15 – “Supporting team members in being their authentic self”
S2:E14 – “A place people can be proud of” — Tim Skipworth
S2:E12 – “Elevating the customer experience during irregular operations” — Dalia Aho
S2:E11 – “Participate, get involved” — Don Casey and Anna Tai
S2:E10 – “All need to come together to make each turn work” — Dale Salisbury
S2:E9 – “We should all be excited about the A321neo” — Kurt Stache
S2:E8 – “One of the fastest growing airports in the country” – Dec Lee
S2:E7 – “More meaningful and profitable growth from DFW” – Cedric Rockamore and Jose Velez Rubio
S2:E6 – “We uplift each other” — Deborah Hecker, Beth Powell and Brenda Robinson
S2:E5 – “We need to execute flawlessly for our team and our customers.” - Devon May
S2:E4 - "Making Sure The Environment Is Safe For All Of Our Team Members" - David Seymour
S2:E3 – “Repeatable activities that we can do consistently”
S2:E2 – “Dream big, dream loud”
S2:E1 – "Gaining Alignment On Reliability" – Robert Isom