All episodes
Weekly Wrap: Pandemic car buying, mid-June gains, and rising fraud
Weekly Wrap: Eyes on delinquencies, incentives and a new IPO
Weekly Wrap: May sales figures hint at promising gains for the auto industry
Weekly Wrap: COVID-19 pressures used market, ABS deals
Weekly Wrap: GDP contraction signals recession, lenders stock up on cash
Weekly Wrap: Banks stock up on capital, vehicle values plummet
Weekly Wrap: Earnings season kicks off, COVID-19 spurs increased reserves
Regulatory risks in providing coronavirus-based payment deferrals
Filling the gap in servicing, collections with data-driven technology
Measuring and mitigating fraud risk
PenFed outlines strategies for perfecting the digital customer journey
Creating a personalized approach to customer communication
Innovative uses for AI in auto finance
Episode 23: Veros Credit outlines steps to prepare for CFPB's revised debt collection rule
Episode 22: Looking Beyond the Traditional Credit Score
Episode 21: Social Media Do’s and Don’ts in Auto Finance
Episode 20: Building and Retaining Customer Loyalty in the Digital Age
Episode 19: Sharpening Decisions With Alternative Data
Episode 18: Information Security Questions Every Lender Should Answer
Episode 17: Chase Exec Outlines the Intersection Between Women, Marketing, and Auto Finance
Episode 16: How Lenders Can Take Advantage of Mobility as a Service
Episode 15: CU Direct Offers Tips for Origination Growth Despite Looming Economic Downturn
Episode 14: Ally Exec Outlines How Lenders Can Navigate the Challenges of Unintentional Bias
Episode 13: Ramping Up Operations With an Eye Toward Acquisition
Best Practices For Automotive Lending in China
Episode 12: How to Incorporate Diversity and Inclusion Practices in the Workplace
Episode 11: Navigating and Strengthening Lender-Startup Partnerships
Episode 10: How to Embrace AI to Improve Originations
Episode 9: Randolph-Brooks Federal CU Details the Relationship Between Customer Service and Growth
Episode 8: What the FTC Says Should Be on the Auto Industry’s Radar
Episode 7: How ABS Credit Enhancements Are Masking Subprime Risk
Episode 6: How AutoGravity’s New CTO Is Tackling ‘Blocking Points’
Episode 5: Why Alternative Deal Structures Are Gaining Momentum
Episode 4: Cordray Successor Confusion Placed a ‘Cloud’ Over the CFPB
Episode 3: Managing Success Based on Service, Not Marketshare
Episode 2: Navigating Subprime Auto Credit Risk
Episode 1: Where’s the End for Depreciating Used-Car Values?