All Episodes
The Buzz — 325 episodes
Mastercard focuses on ‘Verifiable Intent’ for agentic payments, CDO says
Robotics, AI reduce manual processes at J.P. Morgan Payments
AI adoption among SMBs doubles YoY, according to TD survey
Why tax season serves as an AI stress test for banks
FIs deploy cloud-based AI agents
Bank of America’s head of digital speaks on bank’s AI strategy
How AI is catching check fraud early
Reimagining payment experiences with agentic AI
Rabobank, Santander Brazil see returns from Pega GenAI
White Clay CEO Mac Thompson talks 8 steps for AI implementation
Austin Capital Bank CEO Erik Beguin on AI-driven fraud
Casca CEO Lukas Haffer on opportunities for AI in small business lending
FV Bank CEO Miles Paschini on future of stablecoin
Piermont Bank CEO Cai-Lee on tapping the $7T embedded finance market
Spring by Citi Managing Director, Global Head Subramanyam on embedded finance
New Fintilect CEO Soergel on the richness of transactional data
How JPMorgan uses AI to support SMBs
Banks push for cost-effective, multimodal AI tools
Citizens moves from scraping to APIs for payments
FairPlay launching AI fairness index tool
How an anti-fraud startup fights deepfake fraud
Banks as tech providers for SMB clients
AI for credit portfolio management
From disaster recovery to IT resilience
Fintech founder Pranger touts virtues of ‘practical’ AI
Esquire Bank to launch lending platform in 2025
JPM connects to French payments network Cartes Bancaires
Boosting insight-driven digital engagement at FIs
ConnectOne Bank invests in data training
Mastercard taps into AI to structure open banking data
Retail POS lending is an opportunity for lenders, Pagaya president says
Banks explore AI with consumer concerns in mind
How FIs can tackle cloud migration cost increases
AI prescription for banks
Fintech funding with FTV Capital principal
35% of banks using AI, Hapax COO says
Structured vs. unstructured data
95% of data is unstructured
How Mastercard deploys APIs
Cloud migration ‘a must’ for FIs
6 criteria for choosing a backup loan servicer
Mastercard developing gen AI tool for businesses
Grasshopper CEO Butler talks growth
Digital bank grows account volumes by 420%
Citizens approach to new tech
Jack Henry's incoming CEO talks 4 tenets of leadership
How to operationalize a bank
FIs invest in digital experiences, AI and data
AI, RPA, fraud detection, data sharing enhancements in 2024
Emerging tech key to long-term success for FIs
Gen AI can provide FIs up to 90% automation
Deploying AI in underwriting
Smart wallet opportunities for FIs
Lazard saves 100K hours annually with UiPath
3 technologies banks need now
Fighting AI-driven fraud with AI
FedNow or RTP? Maybe both
Why an FI’s digital maturity matters
IBM studies embedded finance
Approaching AI with a plan
Managing payments pressure
Neobanks fight fraud with rich data points
Tech can help access client feedback, monitor engagement
Grasshopper Bank adds to its startup offerings
Data analytics, automation help FIs better understand customer sentiment
Consumers gravitate toward AI-driven banks
FIs should view AI as a team member
The importance of embedded financial payments
Using AI to identify fraud
The future of mobile payments
Global Startup Cities: Lending, AI and alternative data
Global Startup Cities: Paris fintech offers embedded lending
Global Startup Cities: FinMapp’s financial ecosystem
Global Startup Cities: AI assists merchants on chargebacks
Global Startup Cities: How stablecoins drive financial services innovation
Bank of America exec talks AI-driven automation
FIs invest in tech, AI for customer retention
Envestnet D&A Group President Farouk Ferchichi on hyper-personalization
Payments innovation post-SVB
AI for risk mitigation
Preventing wire fraud with automation
Moving to a modern, seamless tech stack
Adopting the digital wallet
Credit unions, banks look to no-code solutions
Fraudsters using AI to create synthetic identities
How banks can address disconnects between automation and CX
Financial institutions prep for FedNow July launch
Deposit security through technology
Streamlining to avoid friction and other payments pain points
How FIs can address data management challenges
ChatGPT and the power of AI tech for banks
Citi Treasury and Trade Solutions improves CX, grows revenue 34%
The downfall of Silicon Valley Bank
How embedded banking can reduce fraud
Building customer trust via embedded finance
Archway Software president, WaFd CTO offers preview of panel at Bank Automation Summit US 2023
ChatGPT at work
U.S. regulations for open banking, digital wallets
Large banks partner to launch new digital wallet
Using data to drive customer loyalty
How banks can use ChatGPT to improve financial literacy
Direct deposits and the CFPB’s new open banking rule
How FIs can combat synthetic accounts
Digital banking predictions for 2023
How a neobank keeps SMBs afloat
Preparing for the CFPB’s new open banking rule
How treasurers, CFOs can de-risk idle cash through automation
How banks can use data to optimize client relationships
How FIs can improve CX through site search personalization
Deploying AI-based chatbots at community FIs
Driving SME business using payment cards
Bank and fintech partnerships drive innovation
BaaS partnerships deliver the highest ROI
BankUnited’s Lehmbeck previews discussion points for next week’s Bank Automation Summit
How AI improves the commercial loan process
How banks can attract millennial, Gen Z customers
How automation, AI are changing the compliance officer role
Banks lean on technology and talent to improve CX
How AI-powered automation can streamline financial reporting
Cogent Bank launches TassatPay’s real time payment solution
RBC’s cybersecurity takes a full-court press approach 3
The rise of synthetic fraud in BNPL
Listen: Tech determines customer emotions, intentions by tone of voice
Best practices for banks using intelligent document processing
Green Dot sees opportunity in gig economy, SMB
Why commercial banks struggle to digitize account opening
Core providers, not banks, should be ‘ready’ for FedNow
Microsoft to expand cloud-based financial services offering
Banks should forget crypto payments, identify use cases
Akoya’s head of solutions speaks on ‘de-risking’ open finance
Upstart SVP Jeff Keltner discusses the pitfalls of digitalization-first approach
What quantum computing may mean for the finance industry
Listen: How automation is boosting PenFed’s annual origination assets to $15B
BetaBank will leverage AI to level playing field for SMB lending
How voice data can reduce fraud and ease customer friction
Banks facing ‘inevitable’ journey toward the cloud
Prelim CEO on low-code development and core integration
Automation, fraud farms aid cybercriminals
Potential pitfalls of cloud migration, and how to overcome them
Aite Novarica analyst says payment interoperability threatened by legacy technology
Temenos on helping banks overcome AI complexities
Understanding the potential of computer vision
TD Bank sets sights on end-to-end accounts payable automation
Banks must shift tech talent strategy from retention to efficiency
Weekly Wrap looks at automation journeys in commercial lending
Banking leaders reveal how to garner innovative ideas
30% of community banks adding crypto services in next 18 months
University Credit Union saved $2M in 1 year with AI-powered bot
Weekly Wrap explores how blockchain can automate in financial services
Community banks set to continue fintech investment
Corporate decision makers want real-time payments, says Citizens Commercial
Federal strategy focuses on anti-corruption in financial services
Discussion on potential cyber warfare and how US banks should prepare
How automation can help alleviate the ennui causing the ‘Great Resignation’
Weekly Wrap looks at insights from core provider earnings
Open banking in US sees 'groundswell' of demand
The big news this week? Banks and cores move to the cloud
How cloud helped manage a modern merger at Truist
Conversational AI for banks should ‘orchestrate’ customer interactions
Weekly Wrap looks at ransomware attacks on financial institutions
Thought Machine CEO Paul Taylor on cloud-adoption strategy
Bank technology spend rises
Synthetic fraud carries sizeable risk for BNPL providers
CIBC chooses out-of-the-box functionality
Weekly Wrap talks big bank earnings and tech developments
How banks can de-bias models to stay ahead of potential AI regulations
Banks expect digital banking product delivery will see most innovation
Weekly Wrap discusses findings in Microsoft Frontline Worker survey
Real-time payments pose real-time fraud risk
Weekly Wrap looks at core, cloud, regulatory predictions
Automating loan documents: Tech attorney explains how smart contracts could help banks automate
Stoplight CTO says early checks prevent 80% of security risk vectors in open APIs
Weekly Wrap examines wholesale CBDC foreign exchange transacting
Citizens customers want digital banking with a hint of human interaction
CEO warns banks must adapt security posture for instant payments
How automation and emerging technologies are changing lending
Weekly Wrap explores UiPath’s plans for expansion
Weekly Wrap explores lessons learned from Canadian earnings week
3 fintechs partner on distributed access to tax refunds
Opportunities in crypto for banks, FIs
Finastra’s head of cloud, core and digital banking talks banking strategy
Weekly Wrap discussion on how Temenos is accelerating innovation
Weekly Wrap discussion on crypto as an asset or investment
WorkFusion is focusing on cloud-based strategy
How analysis of cross-border payments busted a child trafficking ring
The latest CX trend in digital banking is on-screen voice
Bank overtakes Facebook in hackers’ playbook
Despite fintech rush, most payment options are still manual
Temenos on cores, clouds and a virtual COO
Banks deploy bots to ease mergers and acquisitions
Automation Anywhere expands support for citizen developer programs
Startup seeks to leverage AI, automation to reach unbanked population
Separating AI cybersecurity hype from reality
How AI can automate and cut the cost for compliance
How banks can protect themselves against cybersecurity risks
How the FDIC and Duke University are driving bank innovation
Armed Forces Bank’s automation underlies its service-member friendly mission
Kearney’s Nagarsheth on internal and customer-facing bank automations
Leveraging AI to gain Gen Z customers
How AI-enabled automation benefits the KYC process
Weekly Wrap: Erica grows its presence at Bank of America, JPMorgan plays disruptor on digital rails
How automation helps community development financial institutions and minority depository institutions improve loan turn time
Weekly Wrap: White House executive order points to stepped up regulation on tech, health care
Weekly Wrap: Federal Reserve vice chair disses digital currency
Automation fintech Blend plots public offering and defining fairness for AI
How legal and mathematical notions of fairness affect AI-driven credit underwriting
How machine learning reduces false positives in AML
Weekly Wrap: China pushes U.S. to take central bank digital currency seriously
How to teach ethics to AI models
U.S. unveils AI task force and Citrix moves to API-driven treasury management
Weekly Wrap: FDIC’s chief innovation officer weighs in on AI
AI helps banks speed maritime trade compliance
KeyBank ramps up RPA use, Wall Street faces Senate questions and measuring bot value
Data privacy presents compliance challenges
Weekly Wrap: KPIs move beyond counting bots deployed, look to business value
Weekly Wrap: Banks are targets for randsomware hackers
OakNorth CIO shares automation trends in commercial lending
Automating data management at banks, growing use cases for AI
Chatbots evolve to be more efficient, helpful to employees
Weekly Wrap: Bank automation lags and payments fraud picks up
Listen: Explainable artificial intelligence could be game changer for banks
How open-banking, RPA and low-code tools will drive automation going forward
Bot attacks on rise in US
Weekly Wrap: Bank, vendor opinions on AI regulations, Envestnet's acquisition
Temenos President Jacqueline White shares lessons learned from digital banks
Weekly Wrap: Automation in bite-sizes at Wells Fargo and Ally
How process mining supports automation
Weekly Wrap: How UiPath’s API play will enable strategic automation and security challenges at credit unions
Automation moves up to the front office, Jack Henry’s Foss says
Blend’s new acquisition and Automation Anywhere joins forces with Google Cloud
Fintech chief operating officer shares 3 barriers to bank automation
Automation wins big in recent fintech funding rounds
Finastra survey shows corporate banks expanding along three paths
Bank of America leader talks automation and AI, UiPath Summit takeaways,
How AI can reduce false positives for fraud
The future of automation at Wells Fargo, Bank of America files automation patents
Weekly Wrap: Banks face daunting cybersecurity risks, Truist invests in AI
CRO breaks down risks of automating compliance
Nice Actimize launches AI-backed tool to thwart false positives
Weekly Wrap: BAN’s new fintech cohort, US Bank Housing Capital Co. Automates construction loans
How Sunrise Banks shifted its culture through automation
Weekly Wrap: RBC and CIBC double down on proactive insights
RPA trends and opportunities for 2021
Wells Fargo builds out RPA team, Plaid debuts new automation tech
The inside story on why we pivoted to Bank Automation News
Weekly Wrap: Fintechs score big investments, chatbot developments ramp up
Weekly Wrap: Green Dot debuts neobank, Chase Autosave use surges
Weekly Wrap: Canadian banks make AI investment and INV Fintech launches revamped platform
Weekly Wrap: Banks boost RPA budgets, and Finastra jumps on KYC automation
Weekly Wrap: Truist CIO Scott Case talks with BI, banks use new feedback for CX
Weekly Wrap: N26 faces stiff competition, SC strengthens fault tolerance
Weekly Wrap: Takeaways from Banking Automation Summit
Weekly Wrap: Revisiting the election implications for fintech
Weekly Wrap: Banks, startups push automation
Weekly Wrap: API-based data sharing and bank spending take center stage
Weekly Wrap: BofA’s CashPro gains traction, Chase launches kid-friendly product
Weekly Wrap: Sibos takeaways, and the OCC payments charter
Weekly Wrap: Affirm’s loan strategy, and new tech to reach the underbanked
Weekly Wrap: The rise of contactless payments and Bank of America breaks patent records
Weekly Wrap: Consumers don’t need branches, and bank incubators stay busy
Weekly Wrap: Takeaways from Bank Innovation Build
Weekly Wrap: Lessons from Chase’s CIO, banks integrate accounting
Weekly Wrap: Credit card customer satisfaction falls, and tech jobs move inland
Weekly Wrap: Examining the state of U.S. open banking and FIs eye partnerships
Weekly Wrap: AmEx eyes Kabbage and mobile adoption spikes
Weekly Wrap: Fintech funding rebounds and lenders move into bank accounts
Weekly Wrap: Varo is a bank and a big week for payments startups
Weekly Wrap: Radius Bank’s digital roadmap and digital growth at US Bank
Weekly Wrap - Credit unions choose core startup and POS lending stays hot
Weekly Wrap - Zelle pushes into business payments and banks adopt fusion centers
Weekly Wrap: Brand intimacy problems, and Citizens transforms its core
Weekly Wrap - Week ending June 19, 2020
"The future of relationship banking" with TD
Weekly Wrap - Week ending June 12, 2020
Weekly Wrap - Week ending June 5, 2020
Weekly Wrap - Week ending May 29, 2020
Weekly Wrap - Week ending May 22, 2020
Weekly Wrap - Week ending May 15, 2020
Weekly Wrap - Week ending May 8, 2020
Weekly Wrap - Week ending May 1, 2020
How Fifth Third creates a data-driven CX
SBA loans, SoFi and Galileo take center stage
Weekly Wrap - Week ending March 13, 2020
Weekly Wrap - Week ending March 6, 2020
Weekly Wrap - Week ending February 28, 2020
Weekly Wrap - Week ending February 22, 2020
Weekly Wrap - Week ending February 14, 2020
Edison Partners' Kelly Ford
Weekly Wrap - Week ending on February 7th, 2020
Weekly Wrap - Week ending on January 31st, 2020
Weekly Wrap - Week ending on January 24th, 2020
Weekly Wrap - Week ending on January 17th, 2020
Inside Citi Ventures' internal 'Shark Tank'
How BMO Harris works with startups
Weekly Wrap - Week ending on January 10th, 2020
Weekly Wrap - Week ending on January 3rd, 2020
Weekly Wrap - Week ending on December 20th, 2019
OnDeck's Breslow on the company's move to get a bank license
Weekly Wrap - Week ending on December 13th, 2019
Unconventional Ventures’ Lau: Diversity is more than a buzzword in fintech
Digit's Ethan Bloch on the future of personal finance
Varo's August de los Reyes talks inclusive design and finance
Credit Sesame CEO Adrian Nazari on personal credit management
No hoodies or garages: Huddl’s Corliss on his move from big finance to startup
Why Use Scala Script to Build a Digital Platform
Pagaya CEO Looks at the Market in 2019
Interview with Financial Data Exchange
Braintree's Innovation Plans For 2019
Inside HSBC Bank USA's Innovation Strategy
Why JPMorgan Chase Built Finn, an Entirely New Digital Bank
N26 USA CEO Nick Kopp talks Challenger Banks in the U.S.
Dwolla's Jordan Lampe on Monetizing Realtime Payments
Chris Skinner on Ant Financial and the Global Payments Landscape
Wells Fargo's API Gateway Allows It to Meet Customers Where They Are
How Green Dot's 'Banking-as-a-Service' Helps It Partner with the Biggest Names in Tech
How Artificial Intelligence Will Transform Banking (and Everything Else)
ICOs and Token Sales Explained by the 'Queen of Bitcoin'
How Mastercard Takes on Payments Startups
Active v. Passive in Investment Fintech
VC Trendspotting
Banking on Open APIs and Data Sharing
111 Million Reasons to Ignore Millennials
Inside Big-Bank Innovation
Is B2B2C the Future of Fintech?
Where Fintech Meets World