All Episodes

235: Beacon's CIDEO Dr. Stacey Johnston: Pushing Oracle to Its AI Limits, The Agent That Ordered 7,000 Colon Screenings and Caught Cancer Early, and What If You Spent More on Tech Than on Recruiting?

234: Parkview's ACMIO Dr. Hasan Ahmad: Why Deleting EHR Alerts Is the Safest Thing You'll Do This Year, 3 Questions Every AI Tool Must Answer Before Go-Live, and Why Resistance Is Usability Feedback

233: Northwestern's CMO, Pop Health Dr. Amish Desai: Making 2,500 AI Calls in 5 Days that Patients Loved,  The Scale-First Rule That Kills Pilotitus, and Why You Should Judge AI by the Alternative

232: AMDIS 2026 Recap: The Clinical Informatics Conference So Good Our Own Podcast Hosts Showed Up, Moving from AI Anxiety to AI Operations, and the Uber That Nearly Escaped Us at the Spa

231: Emory Healthcare's Dr. Zsolt Kulcsar: Why Virtual Health Needs Its Own Department, The "Doc of the Day" That Frees Clinic Space, and Why Virtual Care Is More Primed for AI Than the Exam Room

230: Wellstar’s CHIO Dr. Pranav Jain: What Ambient Rollouts Get Wrong About the Care Model, How AI Fluency Creates 10X Clinicians, and The One Clinical Skill You Cannot Automate

229: Inova Health's CHIO Dr. Andrew Miner: 50x IT Adoption Through Physician Bonuses, The Reason Ambient's Biggest Win Isn't Time Savings, and Why Your EHR Will Soon Know Your Patients Better Than You

228: U of Toledo's former Enterprise CMIO Dr. Ryan Sadeghian: Don't Outsource Your AI Thinking, The Reason Clinical AI Tools Die After the Pilot, and Was Documentation Ever the Right Measure of Care?

227: XGM 2026: Moving from AI Anxiety to AI Operations, The Great Snack Wheelbarrow Chase, and Why Alan Dressed Up as the Tin Man

226: Epic's CMO Dr. Jackie Gerhart: Epic's Vision for The Intelligent Visit, Which of Epic's 100+ AI Use Cases Get the Most Adoption, and What Changes About Physician Identity in the Age of AI

225: Moffitt's ACMIO Dr. Veena Lingam: The Hidden Skills Required for CMIO 4.0, The Real Risk of Consumer AI Tools in Your Org Right Now, and How to Build AI Governance When There's No Blueprint

224: Carle Health's ACMO/CIO Dr. David Lovinger: How a Sculptor Became a CMIO, Why Pop-Ups Are Almost Never the Right Answer, and How Design Thinking Fixes What Informatics Degrees Miss

223: ViVE & HIMSS Debrief, A New Father’s View on Digital Health, and How AI Is Exposing Every Crack in the Care Journey

222: Care New England’s CCIO Dr. Sara Helvey: What a Startup Failure Taught Her About Vendor Selection, Why AI Clinical Decision Support Keeps Backfiring, and What Comes After Ambient Documentation

221: MemorialCare’s CMIO Dr. Vinh Nguyen: Why Ambient AI Is Only a Fraction of the Burnout Solution, The Hidden In-Basket Problem Nobody Is Talking About, and Why Clinicians Don’t Trust AI Agents Yet

220: ECU Health’s CMIO Dr. John Hanna: What Clinicians Build When Given No-code AI Tools, Why Most Health Systems Are Governing AI Backwards, and Is a Personalized EHR a Dream or Inevitable?

219: Carilion Clinic’s ACMIO Dr. Maruf Haider: The AI Question Nobody Wants to Answer, The Real Reason Clinicians Ignore CDS Alerts, and the One Phrase that Predicts Rollout Success

218: Nabla’s AI Executive Summit Debrief: Yann LeCun’s World Models, Where Health Systems are Going with AI after Ambient, and Things CMIOs will Never Say on Stage

217: Corewell Health’s Dr. Bob Jarve: How Ambient AI Solves Burnout but Breaks Discrete Data Capture, Why Most Vendor Failures Happen Before Contract Signing, and How LLMs Supercharge SDoH Initiatives

216: McLeod Health’s Dr. Bryon Frost: Patient Visits of the Future with Patient-Clinician-AI Collaboration, Adaptive vs. Technical Informatics Challenges, and the Move to Patient-First Precision Care

215: Mount Sinai’s Drs. Gavin & Nadkarni: How to Turn Predictive AI into Clinical Action, Developing a “Scale-First” Operating Philosophy for Innovation, and Async Care to Improve Patient Access

214: LifePoint Health’s Dr. Ryan Mackey: Operationalizing 5 AI Scribe Vendors Across a System, How to Enforce Quality Across a Fragmented, Multi-EHR Health System, and Expanding AI Beyond Physicians

213: John Muir Health’s CMIO Dr. Priti Patel: Phenotypes of Clinician AI Adopters, Demonstrating ROI Without Stifling Innovation, and How to Make Governance an Enabler, Not a Brake

212: UMMS’ Emily Jacobsen: Why Trust is the Real Operating System for Clinical Transformation, Using Leadership Rounding as an Informatics Superpower, and How to Avoid Pilots That Never Scale

211: Penn Medicine’s CHIO Dr. Sri Adusumalli: Introducing Positive Friction to Prevent Automation Bias, Monitoring AI Safety at Scale, and How AI will Impact the Future Healthcare “Front Door”

210: UT Health’s ACMIO Dr. Tomi Kolade: The Unconventional Metric he uses to Measure Value for Informatics Tools, Reducing Knowledge Gaps to Improve EHR Usage, and Why AI Adoption is a People Problem

209: Houston Methodist’s Michelle Stansbury: Why Siloed Innovation Labs Don’t Work, Making Innovation Financially Accountable, and Why Health Systems Must Disrupt Themselves or Risk Being Disrupted

208: Rush's ACMIO Dr. Juan C. Rojas: Where AI Performs Best in Clinical Care Today, Evaluating AI like a New Drug or Device, and Using AI to Identify High-Risk Patients When Data is Incomplete

207: BSMH’s Jason Szczuka: Building Coalitions That Actually Move Innovation Forward, The 18-24 Month “Scale or Sunset” Rule for Pilots, and Creating Org Readiness Through Incentives and Desperation

206: MHS’ ACMIO Dr. Michael Weiss: Fixing "Rogue" Clinical Notes, Designing Workflows for Rare but High-Risk Events, and Applying Goldilocks Principles to Governance

205: Duke Health’s Dr. Eric Poon: Understanding Informatics as a Sociotechnical Team Sport, Co-Creating AI Tools to Promote Accountability, and Why We Must Kiss a lot of Frogs to Find Real Innovation

204: Oracle Health’s Chairman, Dr. David Feinberg: How Oracle Health has Reimagined the EHR in the AI Era, The Next Frontier For Agentic Workflows, and Strategic Bets Oracle Health is Making

203: Dr. Karl Kochendorfer: The Real Path to AI-augmented Clinical Messaging, The Role of LLMs for Patient Interactions, and How AI can actually make Clinicians More Human

202: Penn State Health’s Dr. Chris DeFlitch: What Healthcare Can Learn From Disney, Eliminating Waiting from Emergency Rooms, and Why Digital Transformation is Still About People Taking Care of People

201: Fairview Health Service’s Dr. Sameer Badlani: Creating New Platforms for Healthcare Delivery, Bringing Retail-Quality Experiences to Healthcare, and Proven Frameworks for Evaluating Tech Value

200: Sutter Health’s CMIO Dr. Veena Jones: Scaling Ambient AI for Real-World ROI, Involving Patients to Design AI Inbox Responses that Actually Work, and Moving Beyond Pajama Time to True Fulfillment

199: Mount Sinai’s CDTO Robbie Freeman: Enabling Clinician-Led AI Innovation, Embedding Forward-Deployed Engineers into Clinical Workflows, and Empowering Nurses to Lead Ethical AI

198: OSF HealthCare’s Roopa Foulger: Why 80% of Healthcare AI Fails in the Real World, Inside OSF’s Three-Horizon Innovation Strategy, and When to Break the Rules of Evidence-Based Tech

197: Parkview Health’s CMIO Dr. Mark Mabus: From Escape-Room Training to TikTok-style Edutainment, Infusing Creativity into Healthcare IT Training, and Preparing Clinicians for the Future of the EHR

196: Stanford Children’s CHIO Dr. Natalie Pageler: The Hidden Pediatric Data Crisis, How AI Is Best Used in Pediatrics, and Preventing Automation Complacency in Medicine

195: Intermountain’s CHIO Dr. Moores Todd: What She Learned About Healthcare From a Near-Death Experience, Sustaining Informatics Through ‘Gardening Mode’, and How AI Agents Will Shape Healthcare

194: Becker’s 2025 Debrief: From Swag Bags to Note Bloat, What Health Tech Conferences should do Differently, and the Most Interesting Ideas We Heard

193: UCSD Health’s Dr. Amy Sitapati: How AI Agents May Impact Data Cleanliness, Why Clinicians Need to Get Their Hands Wet with AI, and Understanding Patient Preferences to Personalize Care

192: UCLA Health’s CMIO Dr. Eric Cheng: Applying Randomization to Informatics, Creating AI-Enabled, Personalized EHR Experiences for Every Clinician, and Advancing Equity Through Accurate Data

191: Kettering Health’s Dr. Albert Bonnema: Combining EHR, Genomics & AI for Breakthroughs in Precision Med, Risks of AI Use in Medical Education, and Barriers to making Personalized Medicine Standard

190: KUMC’s former CMIO Dr. Greg Ator: Why AI Chart Summarization is the Next Dominant Use Case, Having a CMIO in Every Clinical Department, and Could a Startup Disrupt the Major EHR Incumbents?

189: HonorHealth’s CMIO Dr. Craig Norquist: What the Healthcare C-Suite can learn from the Navy, Where AI Agents best fit in Healthcare, and How being a Clinician-Patient exposes Healthcare Inequities

188: UW Health’s Dr. Joel Gordon and Stacy Rasmussen: Building a Successful Digital Transformation Dyad, Leading and Lagging Indicators of Success with AI, and Measuring ROI with Rigor for AI Scribes

187: Niagara Health’s CIO Sonali Kohli: Lessons from a Modern Day EHR Implementation, Establishing Guardrails for Safe AI, and Success with Digital Care Journeys for Remote Surgical Monitoring

186: SE Health’s CDO Robert Slepin: Implementing EHRs Globally, Strategic Recommendations for EHR Companies, and Keys to Mitigate Risk with Large-Scale Digital Transformation

185: Cedars-Sinai’s Dr. Shoma Desai: Scaling AI-powered Virtual Urgent Care, Why Virtualists Can Get More Face Time with Patients, and Understanding Customer Acquisition Costs to Sustain Innovation

184: AMDIS 2025 Recap: What's so Magical about Ojai, Why Healthcare's Biggest Risk may be Adopting AI Too Slowly and Sharing our Secret Sauce for Patient Engagement

183: Veteran CIO/CDO Dr. Alistair Erskine: Proving ROI for AI, Chat-based AI interfaces for the EHR, and Why Every Health System should Hire a Chief Financial Informatics Officer

182: NYU Langone Health's Dr. Jonah Feldman: Evaluating Human vs AI-generated Patient Summaries, Using AI to Simplify Patient Discharge Info, and Does Your EHR Respect you?

181: NYU Langone Health’s Dr. Devin Mann: GenAI for Patient Communication, How to go from Research to Operational Use for Digital Health, and Balancing Short & Long-term Strategy with AI

180: Endeavor Health's Justin Brueck: The Business Case for AI Scribes, Rethinking Care Delivery from First Principles to Solve for The Silver Tsunami, and Embedding Genomics into Patient Care

179: Froedtert Health’s Dr. Brad Crotty: What Startups Get Wrong with Health Systems, Using Qualitative Data to Learn why Tech Isn’t Working, and Should Health Systems Still Have Venture Arms in 2025?

178: UVA Health’s CMIO Dr. Andrew Markowski: Why AI Models Succeed or Fail, the Standardization Myth, and How to Increase Your Sphere of Influence For Better Change Management

177: Epic XGM Debrief: Uber Surge Pricing, Making History as the 1st Vendors to Exhibit at XGM, Accelerating Care Companion and the Best Conference Food in Healthcare

176: Stanford Health Care’s Dr. Mike Pfeffer: Why we Shouldn't Always Want "Human in the Loop" for AI, Why Prediction Models are Only as Useful as the Problems they Solve & How AI Scribes Must Evolve

175: Geisinger’s CMIO Dr. Ben Hohmuth: Why Human Connection will address Burnout more than Tech, the Future of Clinical AI Copilots, and Why Solely Optimizing Tech Won’t Eliminate In-Basket Overload

174: LifeBridge Health’s CIO/CDO Tressa Springmann: The Economics of AI, How to Move Quickly with AI Governance, and Beekeeping as a Healthcare Leadership Metaphor

173: Emory Healthcare’s CMIO Dr. Nitu Kashyap: Scaling AI Scribes System-Wide, Training the Next Generation of Clinicians to use AI, and Making CDS Work in 5 Seconds or Less

172: U of Rochester’s Dr. Michael Hasselberg & Catholic Health’s Michael Mainiero: Why Most AI Pitches Fail, Startup Red Flags, and the One Word That Will Get You Blacklisted from Health Systems

171: UofU’s Laura Marquez: Dark Green v. Light Green Dollars For ROI, Why Healthcare Leaders Need to be More Comfortable Killing Old Tech, and How Patients are the Most Underutilized Care Team Members

170: HIMSS 2025 Debrief: Riding the Epic Banana, The "Cream Incident", and Revealing the Most Provocative Ideas we Heard

169: Allegheny Health Network’s Joey Seliski & Dr. James Solava: Piloting 3 AI Scribes at Once, Reducing Friction for Clinicians to Use AI, and Rethinking Medical Education in the World of AI

168: ViVE 2025 Debrief: AI Hype vs Reality, What Are Ambient Scribe Vendors Actually Building Next, and Was it Really Worth Going To?

167: UChicago Medicine’s CMIO Dr. Sachin Shah: Why Clinicians Must Stay in the Driver’s Seat of AI, The Risk of De-Skilling Clinicians with AI Documentation, and Tackling Digital Health Equity

166: Memorial Healthcare System’s CDIO Jeffrey Sturman: Getting the Right Sponsorship Early to Scale Digital Health, Balancing Innovation with Keeping the Lights on, and The Promise of Digital Twins

165: UnityPoint Health’s Regional CMIO Dr. Jon Senkler: The ideal Clinical AI Co-Pilot, Why AI is like a Scalpel that can help or harm, and How Ambient AI Reduces in-the-moment Cognitive Burden

164: NYU Langone Health's CMIO Dr. Paul Testa: How being a Lawyer made him a Different Type of CMIO, NYU's Approach to Generative AI, and Shifting the EHR from Inputs to Outputs in the Next Decade

163: MetroHealth’s Chief Health AI Officer Dr. Yasir Tarabichi: How to Succeed with AI Sepsis Models (where others failed), Using AI to Fix Broken Processes, and Why Informatics Should Lead AI

162: UCHealth’s Dr. Richard Zane: Eliminating Pilotitis, Balancing Innovation with Financial Realities, and Simplifying Clinical Workflows Before Adding AI

161: City of Hope’s Associate CMIO Dr. Finly Zachariah: AI for Palliative Care, Gaps in Palliative Care Today and Spinning Out a Startup From a Hospital to Solve Them

160: Inova Health’s CMO Dr. Neeta Goel: Using Tech to Scale Depression Screenings Across the Health System, Eliminating Low-Value Care, and Does Charging for MyChart Messages Work?

159: Hennepin Healthcare’s Brian Imdieke: From Human to AI Scribes, How to Optimize Clinician Adoption with AI, and Bridging Innovation Gaps in Safety Net Hospitals

158: UPMC’s CMIO Dr. Rob Bart: What CMIOs Can Learn From Working at Health IT Vendors, Reducing Bias with AI, and Building Context-Aware Decision Support

157: Virtua Health’s Dr. Tarun Kapoor: Why ‘Top of License’ Is ‘Top of Burnout’, What Healthcare Can Learn from Netflix About Digital Transformation, and Adapting to the Quadruple Storm in Healthcare

156: KLAS Research’s Adam Cherrington: What Healthcare Can Learn from the DMV, The Power of Patient Voice, and Red Flags and Green Flags for Patient-Centric Vendors

155: Ochsner Health’s CMIO Dr. Louis Jeansonne: Pioneering Draft AI Responses for Patient Messages, The Potential of AI-powered Surgical Robots, and What it Takes to Achieve Epic 10 Gold Stars

154: UChicago’s CMIO, Dr. Kai Kao: Using Simulations to Design the Optimal Hospital at Home, Elevating Clinician AI Literacy, and Calculating ROI for Hospital at Home

153: Endeavor Health's Dr. Nirav Shah: AI-Driven SDoH Insights, Identifying Domestic Violence with NLP, and Is There Such a Thing as Too Much Data?

152: Bon Secours Mercy's Dr. Mark Townsend: Why Project Owners Must Have Skin in the Game for New Tech, Navigating Mission Creep with AI, and Why “Situational Awareness” Prevents Innovation Failure

151: SSM Health’s CMIO: Dr. Ann Cappellari: A call to preserve the art of medicine, How to bridge the value of Tech when clinical ROI doesn't align with business ROI, and more

150: Yale’s CHIO Dr. Allen Hsiao: Why AI draft responses to patient portal messages have underwhelmed so far, Using AI scribes in the ED, and How to use MyChart for Equitable Research Participation

149: CHA’s CMIO and Shift’s Co-Founder, Dr. Hannah Galvin: Equitable Interoperability, Making AI Scribes Work for Pediatrics, and Building National Standards for Data Segmentation

148: Becker's Health IT conference recap: Most provocative ideas we heard, podcast guest cameos, Putting vendors in the dungeon, and are we really OK moving to the Hyatt?

147: Northwestern Medicine’s Director of Innovation, Kali Arduini Ihde: Scaling AI Scribes, Launching a Start Up Accelerator, and Creating a Safe Space for Innovation

146: NerdMDs Co-founder & Heidi Health CMO Dr. Adam Carewe: What actually happened at Kaiser Permanente w/ AI Scribes, How CMIOs think about Vendor Selection, Problems Old Culture Orgs face w New Tech

145: Duke’s Chief Analytics & Medical Information Officer, Dr. Armando Bedoya: How Nutrition Labels Can De-Risk AI, Understanding Behavioral Economics for AI Adoption, Alleviating Admin Burden with AI

144: UK HealthCare's CMIO, Dr. Romil Chadha: Building Solutions on Paper First, When to Introduce Friction vs. Automation, and Why Too Many Measures Can Hurt Healthcare

143: The Guthrie Clinic’s CDO, Terri Couts: Phishing Your Own Staff to Improve Cybersecurity, Why AI is a Tool and Not The Whole Solution, and Focusing on Solving Root Problems

142: MUSC's Enterprise CDTO, Crystal Broj: Launching Emily—MUSC's AI Patient Access Phone System, Using RPA for Preventative Care, and Embracing Imperfect Pilots for Practical Improvements

141: Northern Light Health's System CMIO, Dr. Michael Ross: How AI will improve eConsults w/ contextual summarization, Talking with Medical Assistants to determine physician fit for AI Scribes & more

140: CoxHealth’s Summer Blackerby and Gina Ellerbee: Launching a Virtual Nursing Pilot in 9 Days, Scaling Beyond the Pilot, and Shifting From Task-Based Workflows to Patient-Centered Collaboration

139: UCSD's CCIO, Dr. Christopher Longhurst: Pioneering AI-generated patient message drafts, Why implementation will make or break your innovation & Bridging the gap between AI performance & outcomes

138: UVM's Drs. McEntee & Stinnett-Donnelly: Assessing AI Scribes via Crossover Comparison, Why AI needs more Patient Safety Research before use on Clinical Care, and How to Sunset Old Tech Processes

137: Advocate's Innovation Advisor, Colleen Hole: Deep Dive on Hospital at Home: Navigating Regulatory Challenges, Dealing w/ Misaligned Incentives, Improving Patient, Caregiver & Clinician Wellbeing

136: UI Health’s CMIO, Dr. David Chestek: Why AI Scribes will never have 100% clinician adoption, How to pick representative user groups for health tech pilots, and Why wearables pose a problem

135: Baptist Memorial's CMIO, Dr. Jake Lancaster: Adapting How You Talk About AI to Get Stakeholder Adoption, Saving Nurses Time Without Tech, and Exploring Systemic Healthcare Issues Through Fiction

134: UMass Memorial Health Care’s CQO & CCIO, Dr. Eric Alper: Strategies for Scaling Hospital at Home, Exploring the Intersection of Informatics and Quality, and How Incentives Drive Patient Care

133: Memorial Healthcare System's CMIO, Dr. Jennifer Goldman: Eliminating Over 800,000 Daily Clicks, Actioning SDoH Data, and Mastering Change Management in a WFH Environment

132: Mass General Brigham’s CMIO, Dr. Rebecca Mishuris: Safeguarding Relationships with AI, Turning Skeptics into Champions, and Prioritizing Practical Wins Over Theoretical Benefits

131: Fraser Health's VP, Digital Patient & Provider Experience, Jennifer MacGregor: Developing AI Copilots for Healthcare Efficiency, Launching Fraser's Digital Front Door, and more

130: IU Health’s CMIO, Dr. Emily Webber: Mastering AI Governance, Harnessing Listening as a Superpower, and Bridging the Tech and Healthcare Cultures

129: UCI Health's CMIO, Dr. Deepti Pandita: Evaluating ROI for Ambient, Identifying Root Causes for Clinician Burnout, and Talking to Users Before Building

128: Tidal Health’s CIO & CMIO, Dr. Mark Weisman: Targeting >50% clinician adoption with Ambient, Replacing the Pager, and Envisioning Patient-Centered Bots Interacting with Bots

127: UCI’s Chief Digital Officer, Tom Andriola: How Regulatory Environments Set the Pace for Innovation, Operating as a Data Company, and Championing Consumer-Driven Healthcare

126: Carilion Clinic's Associate CMIO, Dr. Marcus Speaker: Balancing AI Adoption with Value, How Coffee Machines Foster Greater Connection, and Using Existing Tech to Its Full Capacity

125: Baptist Health’s CDIO, Aaron Miri: Empowering Clinicians to Develop with Low-Code Tools, When It's Better to Partner with a Startup v. Rely on the EHR, and Consolidating Tech Stack for Efficiency

124: HIMSS24 Recap: HIMSS vs. HLTH, Comparing Epic, Cerner & MEDITECH's approach to AI Scribes, Virtual Nursing, Networking Do's and Don'ts and... Pirates of the Caribbean?

123: University of Wisconsin's CDIO, Chero Goswami: Empowering IT to Own Outcomes, Why Every Healthcare Leader Must Know Economics, and Chero’s 3G Philosophy on Service Excellence

122: Bronson Healthcare’s CIO, Dr. Ash Goel: Leadership Lessons from Mountain Climbing, Adapting to AI, and Tackling Hyperspecialization in Healthcare

121: UR Medicine’s CDHO, Dr. Michael Hasselberg: Frontiers in Telepsychiatry, Open-Source Innovation, and Why Healthcare Startups Should Focus on Higher Level Problems

120: Baptist Health System's CMIO, Dr. Brett Oliver: Championing Ambient Voice Tech, Safe AI Rollouts, and The Future of Remote Care

119: Nuvance Health's CMIO, Dr. Albert Villarin: Overcoming EHR Biases, Ending Faxing via Digital Patient Empowerment, and Automating SDoH Collection and Geo-Social Programs in EHRs

118: Providence's Chief of Virtual Care & Digital Health, Dr. Eve Cunningham: Extending Care Through Full-Stack RPM, AI-Driven Accurate & Appropriate Specialty Referrals, and more

117: MaineHealth's CIO, Dr. Daniel Nigrin: From DJ to Physician CIO, Thinking About Scale Before You Pilot, and Exploring AI With Eyes Wide Open

116: MultiCare's CIO, Bradd Busick: How to Build Trust and a Winning Team Culture, Implementing Autonomous In-Hospital Robots to Reduce Nursing Burdens, and Simplifying IT Through Storytelling

115: Vanderbilt's CIO, HealthIT, Dr. Neal Patel: Pragmatic Views on AI and Why Virtual Nursing Will Be as Ubiquitous as WiFi

114: Northwell Health's CMIO, Dr. Sophia Saleem: Personalized Interventions to Tackle Provider Burnout, Turning Skeptics Into Teachers, and more...

113: Lehigh Valley’s CHIO, Dr. Maulik Purohit: Building Guardrails to Prevent Complacency, Healthy AI Skepticism, and The Power of Daily 1% Improvement

112: Sutter West Bay Region's CMIO, Dr. Matt Sakumoto: Being a Virtual-First Primary Care Doc, Tips to improve Digital Empathy, and Working as a Team to Reduce Clinician Burnout

111: Augmedix Founder & Chief Strategy Officer, Ian Shakil: Ambient Voice Scribes v. No Scribes, Partnering With Google to Beat the Competition & Smashing Clinician Burnout with a Sledgehammer

110: BJC HealthCare's System CMO, Dr. Bruce Hall: The Evolution of Healthcare Quality, Transforming Medicine With Data, and Strategies to Improve Frontline Buy-in For Quality

109: Interior Health’s VP, Digital Health, Brent Kruschel: Why Listening is a Superpower for Digital Health Success, How Enabling Autonomy leads to Healthcare Worker Retention, and more...

108: UH’s Chief Quality & Clinical Transformation Officer, Dr. Peter Pronovost: Leading With Love to Drive Innovation, Implementing Enhanced Recovery Across 15 Service Lines During a Pandemic & more..

107: MEDITECH's COO, Helen Waters: Redesigning the EHR From the Ground Up, Leading With Boldness and Humility, and Utilizing LLMs and NLP to Empower Clinicians With Informed Decisions

106: BJC HealthCare's VP, Digital Products & Innovation, Dr. Thomas Maddox: Shark Tank Competitions For Innovation Within a Health System, Launching a Healthcare Innovation Lab to Scale Digital Health

105: WakeMed’s CIO Dr. Pete Marks & CMIO Dr. Neal Chawla: Fostering a Successful CIO <> CMIO Dyad, Collaborating with Hospital Boards to Drive Digital Transformation, and more...

104: Seattle Children's CDIO, Dr. Zafar Chaudry: Learning From the UK System for Digital Health, Earning Your Title Every Day, and Listening to Gen Z for Innovation

103: Henry Ford Health's Dr. Eric Makhni: How to Implement Patient-Reported Outcomes (PROs) to be Standard of Care, How to make PROM collection easy and invisible, and more

102: WellSpan Health’s CMIO, Dr. Alex Petron: Harnessing Ambient Voice Tech For Staff Burnout, Balancing Patient Satisfaction with Clinician Wellbeing, Knowing "Your Why" to drive Clinical Outcomes

101: Froedtert Health & MCW’s CMIO, Dr. Keith Woeltje: Conversational AI for Healthcare, Creating Learning Health Systems, and Proactive Decision Support to Improve Patient Care

100: Divurgent’s CEO, Edward Marx: How a personal health scare sparked innovation, Using empathy to fuel digital health transformation & Creating “listening posts” with clinical champions

99: KeyCare's CEO, Dr. Lyle Berkowitz: Building the 1st Virtual Care Startup Directly Partnered with Epic, Advice for Physician Entrepreneurs & more...

98: Monument Health's Former CIO/CMIO, Dr. Stephanie Lahr: Transforming Healthcare Delivery With Digital Clinicians, Earning Clinician Trust Through Gradual A.I. Implementation, and more

97: Novant Health’s CHIO, Dr. Margaret Lozovatsky: How to Build the Right Culture for Digital Transformation, Connecting Technology with Clinician Needs, and Engaging Physician Skeptics

96: UCHealth's CMIO, Dr. CT Lin: Measuring and Benchmarking Clinician NPS, Augmenting CDS with AI, and Making Clinical Informatics Fun (ft. Ukelele)

95: University of Utah's CIO, Donna Roach: Maintaining a Culture of Curiosity & Innovation, Establishing Governance For Digital Health Strategy & How You’re a Consumer Always but a Patient Sometimes

94: MUSC’s Vice Chair of Clinical Research & Applied Informatics, Dr. Heather Evans: Pioneering surgical wound monitoring, The tension between innovation & security in medical informatics, and more...

93: Serial Chief of Surgery, Dr. Douglas Slakey: Creating a Team of Teams to Rapidly Implement ERAS Across a Health System, Learning from the Airline Industry to Optimize Healthcare Reliability & more

92: UPMC’s VP, Clinical IT Transformation, Dr. Andrew Watson: Operationalizing Digital Health, the Evolution of Telehealth, and How Policy and Regulation Impact the Digital Health Landscape

91: Allegheny Health Network’s Chief Digital & Information Officer, Dr. Ashis Barad: Why Healthcare needs to be Designed for Consumers and not just Patients, Using Tech to Scale Trust, and more...

90: RWJBarnabas Health's Director of Digital Health, Harshal Shah: The importance of educating patients for digital transformation, understanding the complexities of the consumer journey, and more...

89: Former CommonSpirit Chief Information and Digital Officer, Suja Chandra: Emerging Digital Health Trends, The potential for AI in healthcare, and How Big Tech is influencing Digital Health

88: Mercy's VP, Clinical Innovation, Dr. Damon Broyles: Why Digital/Innovation leaders must reduce burdens on healthcare staff & Incubating healthtech startups to align with community needs

87: RWJBarnabas Health's VP, Digital Health Systems, Brian Dobosh: Achieving Epic’s perfect 10 gold star ranking and why your EHR interoperability framework should be like an onion

86: U of Iowa's CMIO, Dr. James Blum: Practical implementation of AI and Predictive Modeling for Personalized Care, Improving Patient Access to Care & Focusing Less on Tech Specs and More on Outcomes

85: Atrium Health’s VP, Innovation, Todd Dunn: Building an Innovation System to Scale Impact Across a Health System, Conceptualizing a Multidimensional Consumer, and Painstorming Before Brainstorming

84: UNM’s CMIO, Dr. Dusadee Sarangarm: Leveraging Human-Centered Design and Health Literacy to Deliver Digital Experiences Your Mom Can Use & Providing Patient Education in the world of Dr. Google

83: U of Rochester's CMIO, Dr. Gregg Nicandri: VR Training to Improve Surgical Quality, Eliminating the Mouse and Keyboard to Streamline Clinical Documentation, SDoH for Equitable Access to Care

82: Intermountain Healthcare’s Mona Baset: Building a Team of Automation Designers, Creating Digital Coworkers & Using Automation to Improve Empathy

81: Catholic Health’s Michael Mainiero: Using trauma as jet fuel for work, Establishing a Digital Culture, and the Importance of Empathetic Design

80: Hoag's Kathy Azeez-Narain: Removing Friction Through Personalized Healthcare Experiences & Using Technology to Better Align Patients, Providers & Payers

79: MultiCare’s Dr. Michael Han: Urologist-turned-Chief Medical Information Officer, Connecting Care to Patients in Underserved Communities & Why Subtracting from Workflow is Necessary for Innovation

78: Sara Vaezy: How Providence Ideates, Incubates & Spins Out Health Tech Startups, Creating Personalized Omni-Channel Consumer Experiences & Leveraging Digital Transformation to Evolve Policy

77: Tony Ambrozie: Applying Digital & Leadership Principles from Disney and AMEX to Transform the Healthcare Consumer Experience

76: Sanjay Malaviya: Building the #1 Patient Safety Software Company and Why Being a People-First Company Leads to Customer Happiness

75: Ben Chao: Launching a Health System Venture Fund, Implementing Digital Care Journeys & Leveraging Asynchronous Digital Care

74: Dr. Patrick A. Woodard: Physician Tech Entrepreneur-Turned Chief Digital Officer and What Healthcare Leaders can Learn from Musical Orchestra

73: Mike McSherry: Spinning a Digital Health Company out of a Health System and Building the Operating System for Prescribing Digital Health Apps

72: Dr. David Houghton: Using Digital Health to Deliver a Better Consumer Experience than Amazon, Achieve Parity of Care and Reach Vulnerable Populations

71: Dr. Michael Radtke: Implementing Digital Coaches for Patients, Using A.I.-based Voice Technology to Reduce Physician Burnout & Why Listening is the Most Important Skill for a Digital Leader

70: Dr. David Berger: Impact of Social Determinants of Health on Digital Health Adoption & Elevating Employee Satisfaction to Improve Patient Experience

69: Dr. Denise Basow: From Editor-in-Chief of UpToDate to Ochsner Health’s Chief Digital Officer, Re-Building Consumer Trust Following COVID-19 & Generating Meaningful Patient Insights from Data

68: Dr. Becket Mahnke: Shifting from CMIO 2.0 to 3.0, Creating "Invisible" Technology for Patients, and Pioneering Digital Health for the Army

67: Dr. David Putrino: Using Technology to Re-humanize the Patient Experience, the Problem with Funding Healthcare Innovation with Research Grants & Being Mission-oriented vs. Compliance-oriented

66: Lydia Lee: Why Digital Health Pilots Are Doomed to Fail and How to Engage Stakeholders for Digital Transformation

65: Dr. Eric Wallace: Leveraging Digital Care & Telemedicine for Rural Patients & Addressing Health Disparities Impacted by Technology

64: Dr. Roberta Schwartz: Fostering an Innovation-First Culture & Developing a Digital Ecosystem to Engage Patients Across Borders

63: Aaron Hajart: Digital Ecosystems for Patients, Health Literacy & Chatbots

62: Duska Kennedy: The Role of a Chief Digital Officer & Implementing a Digital Front Door

61: Andriana Lukich: Building a World-Class Digital Hospital For Patients

60: Dr. Judd Hollander: Navigating 9x Growth of Telehealth During COVID-19 And Designing the National Framework for Telehealth Measurement

59: Dr. Claire E. Graves: From Arts & Humanities to Digitizing the Endocrine Surgery Experience

58: Dr. Abdelrahman Nimeri: Drivers of Surgical Quality, Bariatric Digital Patient Engagement & Patient-Reported Outcomes

57: Dr. Joseph D. Whitlark: Digital Patient Engagement to Increase Patient Experience & Market Share

56: Dr. Daniel Chu: Leveraging Digital Patient Engagement for ERAS & Health Literacy Strategies

55: Dr. Rardi van Heest: Pioneering Digital Patient Engagement for Cancer Care

54: Dr. James Chan: Systematically Implementing Innovation for Health Systems

53: Dr. Jeffrey Blatnik: Digital Patient Engagement to Improve Hernia Surgical Quality, Patient Experience & Patient-Reported Outcomes

52: Joe Diver: From CIO to Leading Digital Transformation for Healthcare

51: Dr. Jeffrey Gollish: Pioneering Orthopaedic Digital Patient Engagement

50: Using Digital Patient Engagement for TAVR / TAVI

49: Nicole Graham: Surgical Remote Monitoring to Reduce the Backlog

48: Dr. Carmine Simone: Pioneering Digital Patient Engagement in Ontario

47: Using Digital Patient Engagement for Spine Surgery

46: Using Digital Patient Engagement for Robotic Bronchoscopy

45: Supporting Ontario Hospitals with Surgical Remote Monitoring

44: Jay B. Shah: Healthcare Leadership & Digital Patient Engagement for Urology

43: Caroline Fanti: Surgical Remote Monitoring to Reduce ED Visits & Readmissions

42: How to Implement Surgical Remote Monitoring

41: Dr. Kevin W. Lobdell: Surgical Remote Monitoring & Perfect Care

40: Greg Johnsen: A.I. Chatbots for Healthcare

39: Rush Study Review: Value of an Interactive Phone Application in an Established Enhanced Recovery Program

38: Penn Study Review: Engaging Patients with Text Messages to understand Post-Op Opioid Consumption

37: Technological advances to enhance recovery after cardiac surgery

36: Build vs. Buy (Digital Patient Engagement)

35: Using Digital Patient Engagement to Curb the Opioid Crisis

34: Jason Burum - Past, Present & Future of Digital Patient Engagement

33: How to Evaluate Digital Patient Engagement

32: Using Digital Patient Engagement for Gynecology-Oncology

31: Physician-turned-patient using Digital Patient Engagement

30: Devin Gross - Pioneering Digital Patient Engagement

29: Using Digital Patient Engagement for Post-op Monitoring

28: The Best Episodes of 2020

27: Top 7 Digital Patient Engagement Myths

26: Using Digital Patient Engagement for Cancer Care

25: How to Raise Series A Funding for a Health Tech Startup

24: Using Digital Patient Engagement For Endocrine Surgery

23: Company Culture & Hiring During COVID-19

22: How Ontario Hospitals Are Tackling The Surgery Backlog With Digital Patient Engagement

21: Using Digital Patient Engagement for Thoracic Surgery

20: Reducing Cardiac Readmissions by 45% with Digital Patient Engagement

19: How to Raise Seed Capital for a Health Tech Startup

18: Using Digital Patient Engagement For Urology Surgery

17: Using Digital Patient Engagement For Bariatric Surgery

16: Using Digital Patient Engagement For Total Joint Replacement

15: Robert Ritlop: Lessons Learned Investing in Health-Tech

14: Using Digital Patient Engagement For Cardiac Surgery

13: Using Digital Patient Engagement For Colorectal Surgery

12: Using Digital Patient Engagement For Patient-Reported Outcomes

11: Conducting Research on Digital Patient Engagement

10: Dr. Jehangir Appoo: From Cardiac Surgeon to Venture Capital Investor

09: Best Practices for Implementing Digital Patient Engagement

08: Incorporating Health Literacy & Accessibility into Digital Patient Engagement

07: Digital Patient Engagement For Prehab

06: Digital Patient Engagement For Value-based Care

05: Digital Patient Engagement For The Opioid Crisis

04: Lessons From Building a Healthcare Technology Company

03: Digital Patient Engagement For Readmissions

02: Digital Patient Engagement For ERAS

01: Company Origins