All Episodes

Building an AI-Native Property Management Company

From Property Manager to Trusted Advisor: How Ping Hsu Nearly Lost His Business and What He Learned

Portfolio vs. Departmental: Which One is a Better Property Management Team Structure?

Google Ads for Property Managers: Expert Insights from Maddie Lushington

Maximize Property Management Revenue Part 3: Educating Owners and the Misuse of AI

Maximize Property Management Revenue Part 2: Churn, Lifetime Value, and Legislation

Maximize Property Management Revenue Part 1: The Truth Behind Fee-Maxing

Residential Property Maintenance Metrics and Improving NOI (with Ray Hespen)

AI’s Role in Attracting Owner Leads for Property Managers

PART 2: Why the Vendor Bidding Process Is Broken (and What It’s Costing Property Managers)

PART 1: Why the Vendor Bidding Process Is Broken (and What It’s Costing Property Managers)

Preparing Your Property Management Company for a Profitable Sale with Scott Duke of OpnRoad

Persuasive Copywriting in the Age of AI

Rental MLS: A Threat or a Tool to Help Property Managers?

Legacy Planning for a Property Management Business

The Power of Action Versus Perfectionism in Video Marketing

Shifting Tides in Digital Marketing with Rand Fishkin Part 2

Shifting Tides in Digital Marketing with Rand Fishkin

Property Management Business Owner’s Ticket To Freedom

Mid-Term Rentals Part 2: Strategies for Success in Managing Furnished Properties

Maximizing Profits with Mid-Term Rentals: Property Management Blue Ocean Strategy – Part 1

Understanding ACH Fees and Payment Fraud with Jordan Bennett from Nacha

Mastering Owner Lead Generation in Property Management with Jennifer Merritt of RentScale

How Property Managers Can Deal with Rising Costs and Labor Shortages in Maintenance with Ray Hespen – Part 2

Maintenance Analytics with Ray Hespen – Part 1

Investing and Managing in the Urban Real Estate Market with Byron Thompson

Current State of the Short Term Rental Market with Heather Nicely – Part 2

Pros and Cons of Adding Short Term Rentals to a Long Term Rental Management Business with Heather Nicely – Part 1

State of the Podcast Address by Marie and Brittany

Building a Rock Solid Property Management Company: Advice from Business Consultant Deb Newell

What Matthew Kaddatz Learned Running a Property Management Company Through the ’08 Recession

2024 Property Management Outlook with Jeff Hacker

Entrepreneurial Lessons from the ’08 Recession with MaryAnn Hoffman & Andrew Dougill

How to Market a Property Management Company with Marie Tepman

3 Blue Ocean Strategies for Growing Property Management Companies with Scott Brady

Weathering the Storm: How to Recession-Proof A Property Management Business w/ Kim & Scott Hampton

How to Set a Property Management Marketing Budget According to Greg Crabtree, CPA

Creating Customers for Life

Lifetime Value vs. Transactional Value

The Power of Purpose-Driven Property Management

Retention in the Face of Acquisition – Part 2

Retention in the Face of Acquisition – Part 1

Retaining Employees and Clients in a Way that’s Purposeful and Profitable

Managing Properties in One of the Country’s Toughest Places Without People-Pleasing

Balancing Profit, People, & Customer Experience

Expanding Customer Lifetime

Customer Lifetime Insights and Marketing with Marie

Customer Analytics with Aurelie Lemmens