All Episodes
The Sales Moment — 239 episodes
Good Manners Matter
Does Active Listening Really Make a Difference?
Charlie's Wish: A Story of Redemption
Law of Reciprocity; You Scratch My Back…
Five Ways to Avoid the Sales Roller Coaster
Three Reasons You Should Avoid the Sales Roller Coaster
A Reputation to Live Up To
What Your Feet Are Saying That Your Face Is Not
Blind Spots; How Do You Avoid What You Can't See?
Do's and Don'ts When Meeting Someone For the First Time
Everyone Communicates, Few Connect
One of the Most Underrated Skills That Can Benefit You Today
Honesty; Tell The Truth At All Cost
Three Tips to Avoid Communication Frustration
Does What You Wear Matter?
Five Foundational Pillars to Aim for 2019
One of the Most Important Secrets of Salesmanship
What About Bob? A Lesson in Gratitide and Persistence
Three Reasons You Should Do The Right Thing For Your Customers
Does Writing a Goal Down Really Matter?
Stop! Don't Hit Send!
The Pain of Thinking Small
What Would Mr Carnegie Do?
A Little Communication...Please!
You Can't Unring That Bell
Own Your Game: Taking Personal Responsibility
People Don't Care How Much You Know
Grace and Lace Interview
Its How You Finish
If You're Not Growing You're Dying
Successful Selling by Inspiring the Senses
How To Conduct Yourself With A Customer
JK Rowling Needs a Writing Course?
Authentic and Unique Connection
There Are No Dragons
The Hard Stuff
Abundance Mindset: Is there enough pie to go around?
3 Reasons You Should Never Abandon Your Customer
The One Vital Ingredient to Your Success in 2016
Seeing Things From Another Persons Perspective
Renewing Yourself; Sharpen the Saw
If You Think You Can't, You're Right
Dale Carnegie on Survivor?
Five Reasons People Are Not Getting Back To Me
The Arrogance of Assumption
Why Integrity in Your Communication and Leadership is Important
Avoiding the Costs of Unmet Expectations
Are Handwritten Notes Worth the Trouble?
Today Is A Good Day
Dealing With Irrational Customers
Is Texting Your Customer Appropriate?
"There's a Shovel….Bring It Back When You're Finished"
Dining With Kings and Queens
What Happens When You Lose A Sale?
Why Your Energy Drives Your Results
The Demise of a People-Pleaser
4 Reasons Dressing for Success is Still Important
How Telling the Truth Sells
The Power of Understanding Our Core Values
Why a Full Funnel is Essential to Long Term Success
Why Personal Development Improves Your Quality of Life
Any Fool Can Do This
Keep Me in the Loop
A Sure Way to Avoid Awkward Conversations
Discovering Afflictions and Creating Aspirations
Fertile Soil; The First Vital Step to Any Relationship
10 Habits That Will Help You Have An Optimistic Attitude
Unbroken; Could Pessimism Cost You Your Life?
Meaningful Communication Begins With Listening
Wrestling with Pigs and Resolving Conflict
How Will You Be Remembered The Philosophy of Charles Schulz
The Buck Stops Here; Why I Give Life Coaching Clients The Travelers Gift
A Grateful Heart A Matter of Persepctive
Avoiding Discouragement
Emotions Don't Have Brains
The Wheel of Life: Is Life Balance Possible?
200th Episode! A Servant's Heart Revisited
Five Ways to be Safe and Organized
Are You Faking It?
What Kind of Message Are You Sending?
Why Self Awareness Can Increase Success
Are You Savoring Life?
Just Be Nice; Five Reasons Manners are Important
The Power of Understanding People's Wiring
Communion versus Communication
Oh To Be Young and In Sales
Anything Worth Doing is Worth Doing Poorly…
Why You Should Take a Break
Daily Fitbit Reset: Every Day is a New Day
Your Customer is Smarter Than You Think
Don't Close the Sale
Being Fully Present
A Critical Connection
Barbara Corcoran Interview
Selling Does Not End with the Close
Bouncing Back
Persist Don't Push
The Importance of Remembering Names
Interview with Deb Calvert, Author of DISCOVER Questions Get You Connected
Run TO the Fire
What is Your WORD for 2014?
Counting Your Jellybeans in 2014
Underdogs and Desirable Difficulties
Should I Kiss It or Shake It?
Would You Stand in Line for Pancakes?
Recognizing Blind Spots
Zero to Five Hundred in Sixty Days
Law of Reciprocity
Avoid Negative Communication
Electronic Communication: What Message Are You Sending?
Know When to W.A.I.T.
Sorry Oprah, No Purse For You!
A Drop of Honey
The Q.U.I.E.T. Method
The "R" Factor
Breaking the Ice Series; Session One
The Next Fifty Years
He Had To Work On Him for an Hour!
Dishonest Salespeople
Levels of Competence
How to Get People to Like You
Why Entrepreneurs Should Start Selling Immediately
A Trusting Relationship Makes All the Difference
A Milestone and Thank You
Dealing With Sales Rejection
A Communication Deal Breaker
The Power of One Conversation
Are You A Good Conversationalist?
Simple…But Not Easy
Your Sales Breakthrough
Exercising Your Optimistic Muscle
Sale…Gone in Sixty Seconds
Are You Asking….What's Next?
Has Selling Really Changed?
As in Baseball, Life Keeps Score
20,000 Days and Counting
Scrub Daddy Interview
Will You Write Yourself a Check?
Mr. Scrooge, George Bailey and the End of the World
Will the Real Salesperson Please Stand Up?
Better Than Sex?
Reflection and Preparation
A Thousand Words
Interview with Invis A Rack Inventor Donny McCall
Avoid the Perception of Deception
Go Ahead…Make My Day!
Get in Touch With Their Feelings
I Thought the Price was Too High
Trust = Confidence
Don't Take That Sales Tone With Me!
The Most InterestED Man…
Bad Mood Prevention
Give Yourself A Break
This Guy Gets It
Thank You to Stephen R. Covey
Connecting: The Power of a Good Story
Set Your Sail
Why Can't You Shake My Paint?
Why Do I Repel People?
Does Sales Fit My Personality?
Are You A Mentee?
Taking The Fear Out Of Cold Calling
Are You Happy?
I Can Only See As Far As My Headlights Shine
E + R = O
I Eat No's For Breakfast
Put Yourself In Their Shoes
Don't Say These Words
What You Do Speaks So Loud…
Know When To Stop Selling
I Don't Want To Be Too Pushy
Finding What You Seek; The Two Travelers and the Farmer
Criticism
Mile Wide….Inch Deep
Who Am I
The Voice In My Head
Include Presence With Your Presents
Giving
Getting To Yes!
Say Cheese And Thanks
Monkey See, Monkey Do
I Always Expect The Worst…That Way I Won't Be Disappointed
Passion And a Great Talent Scout
"One Thousand Paces And Not One Step More!"
When In Rome…
090 – "HELP! I Don't Want to be a Salesperson!"
Are You Interesting?
The Serendipity of Doing Business Right
The Core of Your Values
Honest and Sincere Appreciation
Selling Yourself
Overnight Success
Did my son just quote Dale Carnegie?
Challenged and Inspired
Great Expectations
Will They Miss You?
The Five Predictors of Success
Walk Away Power
Selling Ice To Eskimos
To Email or Not To Email…
Price Versus Value; Part Two
Price Versus Value; Part One
Ten Percent Better
That Can't Happen
It's Not Just a Three Day Weekend
Nice Guys Finish Best
Take Them To Disneyland
W.W.O.N.D.A.
Multipliers or Subtracters; What Will You Be?
The King's Speech
Momma said, "We don't say Shut Up!"
Trial Attorneys are Salespeople
Simple Style Does Not Equal Simple Mind
Analysis Paralysis
On Being Generous
Would You Sell It To Your Momma?
Are You Too Smart to be Sold?
Are You Memorable…In a Good Way?
The Cheat Meal
The 70/30 Rule
Life Will Be More Difficult
Confident, Courteous and Curious
Fear, S.M.A.R.T and Great Earbuds
I Choose Happiness
Eulogies, Mark Twain and Your Story
Are You Having Fun?
Why Write It Down?
THEIR Interest, Not Yours
Do Unto Others
One Reason People Buy
Simple…but Not Easy
Be in the Moment
What Are You Listening To?
Be a Truth Teller and Protect Their Interest
Getting Personal
Prayer, Diligence, and 49 Days
Cookie Cutter Doesn't Always Cut It
I Am Here to Solve Your Problem
Conscious Incompetence