All Episodes

Episode 180 - One Last Booking. The Last Episode of Sarah and T

Episode 179 - They’re Back! 2024 VRMA Conference Takeaways with Sarah and T

Episode 178 - The Outtakes Episode

Episode 177 - Listeners' Favorite Episodes Revealed!

Episode 176 - Tales from the Guest Book: Vacation Rental Shenanigans

Episode 175 - Curing the Vacation Rental Conference Conundrum

Episode 174 - Sarah and T Answer Our Listeners' Toughest Questions

Episode 173 - The Magic of AI in Vacation Rentals w/ Meaghan Moylan

Episode 172: Tim Rosolio (The Boss at VRBO) Checks in with 2024 Trends

Episode 171 - John DiJulius, The Employee Experience Revolution

Episode 170 - Melanie Brown of Key Data Dishes Out 2024 Vacation Rental Trends

Episode 169: The OG of VR returns! Carl Shepherd of Homeaway, Reprised.

Episode 168 - Budgeting for Vacation Rental Managers

Episode 167 - "Be Amazing or Go Home!" w/ Shep Hyken

Episode 166 - Optimize Your Logistics with Max Farley

Episode 165 - Takeaways From 2023's VR Women's Summit and DARM

Episode 164 - What is a "Zoomer" and how do you deal with them? A conversation with Cal DiJulius.

Episode 163 - EOS, (Not TS's Tour). A deep dive with Matt Durrette

Episode 162 - 14 Ways to Blast Your Email Marketing Into a Booking Machine

Episode 161 - 33 VRMA Conference Attendees Share Their Key Takeaways

Episode 160 - David Angotti, The Vacation Rental Content Marketing Dumbledore

Episode 159 - BED BUGS! It's Not A Question of If, But When. Be Ready.

Episode 158 - Three Ways to Connect With Your Homeowners

Episode 157 - Vacation Rental Fraud and the Quasi Hostage Taking Crisis

Episode 156 - Direct Vacation Rental Bookings Are the Best: Here's How

Episode 155 - I've Had It! (Vacation Rental Managers' Rants)

Episode 154 - Vacation Rental Decor with an Expert Flair

Episode 153 - Your VRBO Listing Blows!

Episode 152 - Vacation Rental Employees vs Contractors: What You Need to Know

151 - Insurance Needed for Vacation Rental Managers: Are You Covered?

150 - How to Make Your Vacation Rentals Stand Out From the Rest

Episode 149 - Who's Your Morris?

Episode 148 - How Many Guests Are Too Many? Our Rent Responsibly Summit Session

Episode 147 - John DiJulius [Part 2], The Passion for Service

Episode 146 - John DiJulius [Part 1], Creating a Customer Service Revolution thru Relationships

Episode 145 - VR Vendors You Can't Live Without - Part 2

Episode 144 - VR Vendors You Can't Live Without - Part 1

Episode 143 - Get Involved to Get Better!

Episode 142 - Dirty Little Secrets of the Vacation Rental Industry

Episode 141 - Do what your competitors are NOT

Episode 140 - Pullover Moments from 2022’s Top 10 Most Listened to Shows

Episode 139 - 2023 Predictions from Industry Leaders

Episode 138 - CEO Ryan Bailey on One Stop Shop VR Software Strategy

Episode 137 - Tim Rosolio of VRBO Answers Your Questions

Episode 136 Sarah and T Tackle Roundtable Questions

Episode 135 - VRMA International Conference Takeaways

Episode 134 Sell Your VRMA Session To Us!

Episode 133 - Sarah and T's "Don't Miss" Session Recommendations at VRMA International Conference

Episode 132 - Our Loyal Listeners' Live Questions for Sarah and T

Episode 131 - GOSsiP: 4 Measures of Your VR Company's Health

Episode 130 - How to Lose Property Owners

Episode 129 - The King of Data Jason Sprenkle Delivers the Numbers

Episode 128 - Raising Kids in the VR Business: A Healthy Approach

Episode 127 - An Orthogonal Outsider: Greg Lindsay

Episode 126 - Learn, Earn, & Return: John Suzuki "Retires"

Episode 125 Expedia Makes a Big Move

Episode 124 - We have news - Sarah Sold!

Episode 123 - 12 (or maybe more) Tips on Selecting (and Selling to) Homeowners

Episode 122 - Meet Sibylle Kim, The One House Giant in Vacation Rentals

Episode 121 - It is As If You Were There - Spring conference takeaways with Sarah and T

Episode 120 - Website Pet Peeves Revisited

Episode 119 - An Untapped Niche: VRs for Disabilities with Lorraine Woodward

Episode 118 - Kumbaya: How To Make Your Company Retreat Rock!

Episode 117 - "Time Tested Tactics" to Keep Your Employees

Episode 116 - How to lose your staff without even trying!

Episode 115 - Expedia Chief Jeff Hurst returns to Sarah and T!

Episode 114 How to Roll Out New Ideas in 2022

Episode 113 - Year End Wrap up and Predictions for 2022

Episode 112 - The Velvet Machete, Amber Hurdle, the Bombshell Business Woman

Episode 111 - How to Create, Deliver & Integrate A Mission That Sticks

Episode 110 - The Hottest Amenities to Have in Your Properties

Episode 109 - Advocacy in Vacation Rentals with Tiffany Edwards

Episode 108 - With a Little Help From Our Friends. VRMA 2021 Conference Takeaways

Episode 107 - So How Was YOUR Season? And YOUR Best Idea?

Episode 106 - Not In My Backyard. What to do when Governmental Regulation Comes to Your Town

Episode 105 - Shaun Stewart DARM Keynote Speaker Talks the Future of Vacation Rentals

Episode 104 - The DARM Conference Wrap Up Show

Episode 103 - The Big Switch. Matt Landau takes over Sarah and T

Episode 102 - A Preview of the DARM conference in Charleston, SC

Episode 101 - 7 Things You Need To Do When You Are Crazy Busy

Episode 100 - A Celebration for Sarah and T

Episode 99 - Top of the Bed. A Recommended Approach.

Episode 98 - Kevin Locraft, Partner Success Chief at VRBO and Expedia

Episode 97 - Photography can make you or break you.

Episode 96 - Jeff Hurst, President of VRBO, Talks All Things Vacation Rentals

Episode 95 - Sarah and T "Should on you." What you should be doing on your website

Episode 94 - Sarah and T's VR Website Pet Peeves

Episode 93 - The Elevate Conference Wrap Up - Live Recording

Episode 92 - You Never Get a 2nd Chance To Make a 1st Impression

Episode 91 - VRM Intel Myth Busters plus!

Episode 90 - Sarah and T Talk to Property Owners in their Program

Episode 89 - A Baker's Dozen of Questions a Potential Owner Should Ask You

Episode 88 - Data to Drive Your Company to New Heights in 2021

Episode 87 - The Year That Was 2020. Sarah and T Tie it Up in a Bow

Episode 86 - The Mini Seminar Series: Brian Moffatt and Passing the Eye Test

Episode 85 - The Mini Seminar Series: Matt Tesdall Working Hard and Playing Harder

Episode 84 - The Mini Seminar Series: Aaron Linfoot - Solutions and Opportunities in the Vacation Rental Business

Episode 83 - The Mini Seminar Series. Beverly Serral and the Flockers

Episode 82: The Mini Seminar Series - Danielle Johnson: Cheese, Ice Cream and Family (Episode 82)

Episode 81: The Mini Seminar Series - Audrey Miller's Maine Thing (Episode 81)

Episode 80 - Sarah & T Talk about What's Hot

Episode 79 - Planning for a Disaster (Where's Your Football?!)

Episode 78 - Dear Property Owner

Episode 77 - Ali Cammelletti talks Leadership, Organization and Self-care

Episode 76 - Sue Jones the V.R. H.R. Expert talks Covid-19

Episode 75 - Top 10 Pressing issues on VR Forums

Episode 74 - Biggest Fails in Vacation Rental Management Part 2

Episode 73 - John Ruhlin, The Doctor of Gift Giving

Episode 72 - So, How is Business? 16 VRMs from around the country report on their business

Episode 71 - Michelle Williams talks VRHP's new Covid-19 cleaning standards

Episode 70 - Finding Silver Linings with Sharon Keefe and Matt Landau

Episode 69 - Sarah and T talk Covid-19 response

Episode 68 - Amy Hinote of VRM Intel talks Covid-19 (Call with Feedback! 336-612-1612)

Episode 67 - Andrew McConnell tackles Google, Book Direct and "Covid-19"

Episode 66 - Our Biggest, Most Outrageous, Crazy Fails!

Episode 65 - Justin Ford and the Safety Dance

Episode 64 - Clara Liang, Airbnb's Head of Professional Hosting

Episode 63 - 4 Ways to Fend Off Owner Drama

Episode 62 - Jeff Hurst, The Head Coach at VRBO

Episode 61: The Best of 2019 - Our Top 10 Episodes + Predictions reviewed and made

Episode 60 - Celebrate 2019 and Get Ready for a Fantastic 2020! The planning episode

Episode 59 - Carl Shepherd - The Father of OTA's

Episode 58 - Ben Edwards, Are you Making a Meaningful Profit on your Company?!

Episode 57 - 2019 VRMA International Conference Takeaways with Sarah and T

Episode 56 - Angie Leone defines the concept of Giving Back!

Episode 55 - Travis Wilburn The Charlottesville Entrepreneur

Episode 54 - C.J. Stamm, The Blue Ridge BBQ Master

Episode 53 - Technology Tools, Tidbits, and Tips. The Skinny on Tech from Sarah and T

Episode 52 - The Data and Revenue Management Conference Report

Episode 51 - Vince Perez - From 100% dependence on OTA's to Zero percent.

Episode 50 - Front Line Employees explain how you can be better!

Episode 49 - 10...No, make that 11 Reasons why Owners Will Leave you.

Episode 48 - 11 Must have amenities you should have in your properties

Episode 47 - Creating an Effective Partnership with REALTORS

Episode 46 - Sharon Walker - Texas Vacation Rental Manager!

Episode 45 - Matt Landau The star of Vacation Rentals

Episode 44 - Durk Johnson - Vacation Rental Housekeeping Part 2 - All About Laundry

Episode 43 - Mr. Clean - Durk Johnson challenges us on cleaning in Vacation Rentals

Episode 42 - Would You Do That To Your Mother?

Episode 41 Onboarding Owners Properly!

Episode 40 - A chat with Simon Lehmann, global travel industry consultant

Episode 39 - Netflix Famous. "Stay Here" co-host Peter Lorimer is interviewed by Sarah and T

Episode 38 Listener's Questions are Answered!

Episode 37 - Reviewing 2018 and Predictions for 2019

Episode 36 - Steve Milo - The Watchdog of the Vacation Rental Industry

Episode 35 - Amy Hinote of VRM Intel Shares Industy Strengths and Weaknesses

Episode 34 - VRMA/VRHP International Conference Takeaways

Episode 33 John DiJulius - Delivering World Class Customer Service

Episode 32 Talking Reservation Sales with Doug Kennedy

Episode 31 The Refund Wars - Dealing with Guest Compensation Issues

Episode 30 Why be 1 of 600 when you can be with Toby? Tech vs. Touch in Vacation Rentals

Episode 29 Oh Canada! Vacation Rental Challenges in Quebec

Episode 28 The Rapid Fire Episode

Episode 27 Why are We Doing That? Looking at your Business and Getting Proactive - Claire Reiswerg

Episode 26 To Sell or Not to Sell - An Interview with Miller Hawkins of Booe Realty

Episode 25 No More HomeAway - A talk with Michelle Hodges of Meyer Vacation Rentals

Episode 24 Delivering Quality in Vacation Rentals - A talk with Clark Twiddy

Episode 23 Talking Owner Acquisitions with Peter Reeburgh of Summit Cove Lodging

Episode 22 Sea To Desert? An Interview with the owners of Book My Vacay

Episode 21 The Fiscal Four - The Budgeting Episode

Episode 20 Squeezing 10% more Profit from your Company's Income

Episode 19 Squeezing 10% More Profit by Watching Expenses

Episode 18 Fueling the Engine that Runs Your Company - Reservations!

Episode 17 The Blogging Episode!

Episode 16 Hiring Winners - Not Whiners. The Hiring Episode!

Episode 15 The Decor Episode! (Part 2)

Episode 14 The Decor Episode! (Part 1)

Episode 13 The Mystery Shopper Episode - "She said whaaat?"

The Crystal Ball Episode -2018 Predictions!

What Gets Measured - Gets Treasured. Vacation Rental Metrics

Sold! How Not to be Left Out in the Cold. - Episode 10

How to Wow your guests - Episode 9

10 Keys to Housekeeping aka The Uber Episode - Episode 8

Takeaways from the VRMA Conference - Episode 7

Making Lemonade out of Lemons at VRMA - Episode 6

7 Ways to Ensure you Know What the Face of Your Company Looks Like

11 Ways to Keep your Owners Happy - Episode 4

4 Strategies to OTA Independence - Episode 3

Ten Reasons why Owners Really Need You - Episode 2