All Episodes
To Care is Human — 111 episodes
Leading with Courage and Curiosity: Advancing HX Across Complex Healthcare Systems
You Are Not Alone: Finding Hope through Your Breast Cancer Journey with Susan G. Komen®
What Matters to You: Reorienting Healthcare Around Humanity, Hope, and Connection
Front & Center: Disability Rights, Community Care, and the Future of the Olmstead Decision
The Strategic Value of Healthcare Volunteers
What Matters Most: Advancing Human-Centered Care Through a Simple Question
Turning Teen Volunteers into Healthcare Leaders
From Personal Loss to Global Change: Vita Steina's Mission to Advance Human Experience in Healthcare
What Matters Most: A Conversation with Maureen Bisognano
Planting a Seed in Hostile Soil: Reclaiming Humanity in Healthcare
From Patient to Nurse Leader: How a Childhood Hospital Stay Shaped a Career
"Leap, and a Net Will Appear": Leading Teams into the Unknown
The Art of the Warm Welcome: Measuring What Matters in Healthcare Experience
AI in Healthcare Experience: Reflections from a Physician
Leading with Kindness: A Conversation on Courage and Human Connection
FAST Connections: Transforming Patient Experience in the ED
Making Healthcare Simple: Data, Access, and the Power of Patient Stories with Kristen Valdes
Shaping the Future of Human Experience with Tyler Gegen
The Impact of the ED Service Ambassador Program
Leading with Love: Edison Bond on Advocacy, Resilience, and the Future of Human Experience in Healthcare
Empathy in Motion: Growing the Next Generation of Care Through Pediatric Volunteering
Words Matter: Transforming Care Through Better Communication
We're all patients, or we're about to be.
The One Friend They Miss the Most: The Impact of Pet Interactions on Pediatric Experience
Reviving Humanity in Healthcare: The Power of Story-Sharing
Elevating Pediatric PX: Culture, Champions & the Power of Parent Advisors
To Care is Human – LIVE! A Conversation with Dr. Owais Durrani
Conversational AI: A New Frontier In Improving Patient Experience
Communicating at an Elementary Level: Lessons from Young Learners
Work-Life Balance in Healthcare: Caring for Yourself to Care for Others
Safeguarding What Matters: A Deeper Dive into Managing Patient Belongings
Green, Yellow, Red: Creating an Experience with Feedback Buttons
Beyond Shiny Amenities: Markers of Quality in Essential Hospitals
Leading through Listening: A Conversation with Garrett South
Curiosity & Connection: A Generational Approach to Patient Care
Enhancing Patient Experience: A Night Shift ER Doctor's Passion Project
Former Patients Who Return As Volunteers: An Expression of Gratitude
Broaden the Scope of What You Consider Experience
A Human Experience Pioneer in Brazil
You Can't Go Wrong If You Do Right by the Patient
Caring for People Shouldn't be an Afterthought: A Conversation with Marcia Donzinger
I've Come to Find that Anyone in Healthcare Has a "Why"
We're Not Going to Relieve All the Anxiety, but We Can Relieve Some: The Impact of Volunteers in Healthcare
The Value Case for Improving Human Experience in Healthcare: A Conversation with Brian Carlson and Jennifer Carron
To Care is Human LIVE! At ELEVATE PX 2024
"We need to be the patient in the room."
Get to Know Me – Connecting Volunteers with Patients
We're All Emotional Beings: That's What It Is to Be Human
Creating a Culture of Caring with Concierge Services
We're All Human Beings, So Everything Is Human Experience: A Conversation with Nicole Cable, CXO CareMax
"When we share our stories, there's a level of healing"
Healthcare's Renaissance to Digital Transformation
Plan for a season. Stay a Lifetime.
No More Pizza: Moving Forward with the Basics of Experience
"From Fence-Hopper to Top Doctor: A Conversation with Neurosurgeon Dr. Alfredo Quiñones-Hinojosa"
A Conversation with Dr. Airica Steed, President & CEO of The MetroHealth System
The importance of culture in healthcare
Forgive yourself for being human - A story of bipolar disorder
"I know what's on the other side of my read"
"My lungs on the x-ray looked like ground up glass": A COVID Recovery Story
Zero to Hero: How to build a healthcare app that attracts users
A Conversation with Jennifer Purdy, Executive Director, Patient Experience at the Veteran's Experience Office
A Conversation with Dennis Pullin, President and CEO of Virtua Health
Easy to Give, Hard to Receive
A Conversation with Alina Moran, President at Dignity Health – California Hospital Medical Center (CHMC)
"Brain Fog" and Overwhelm: A Long-COVID Story
Special Needs Child Changed My Life
2021 Year in Review Reflections
The Critical Integration of Patient Experience and Employee Experience
Born unhealthy, died, revived by medicine and music, now alive.
A Digital-first Strategy to Engaged Patients and Improved Outcomes
Hacking healthcare is the only way out
Microsoft's Commitment to Address Health Equity and Disparities
A Conversation with Dr. Julia Iyasere, Executive Director for the Dalio Center for Health Justice at New York-Presbyterian
View from the front lines. Stepping it up for the greater good.
Grief found my voice and improved my purpose.
A Conversation with Jacqueline Herd, Chief Nursing Officer, Grady Health System
Living beyond expectation, no barriers unbroken
It's an honor and a privilege to come and get a little vulnerable…
A conversation with Chris Woleske, President & CEO of Bellin Health
Terrible Healthcare System Made Me Shine
To Care is Human: Special Edition 2020
Let's collectively raise our voices to say, "We've had enough."
A Story of Faith, Hope and Survival
"We all are a spider web connected to many strands"
A Conversation with Robert Earley, President and CEO, JPS Health Network
"We have these conversations in our living rooms"
A Conversation with James Hildreth, Ph.D, M.D., President and Chief Executive Officer, Meharry Medical College
A Conversation with Marsha Sinanan-Vasishta, Deputy Chief Nursing Officer, Mount Sinai Morningside
Anti-Racism and Cultural Humility: A Conversation with Dr. Ron Wyatt
"When we stand together, we're smarter, stronger and more resilient than this virus will ever be."
A Conversation with Linda Knodel, Senior Vice President, Chief Nurse Executive, Kaiser Permanente
All Hands on Deck - Healthcare Heroism During COVID-19
A Conversation with Shantanu Agrawal, MD, MPhil, President and CEO National Quality Forum
A Conversation with Sven Gierlinger, Senior Vice President, Chief Experience Officer Northwell Health
"A Complicated Gift"
A Conversation with Cathleen Wheatley, DNP, RN, CENP, President of Wake Forest Baptist Medical Center, System Chief Nurse Executive and Senior Vice President of Clinical Operations for Wake Forest Baptist Health
"I don't want to touch peoples' faces" (and other myths about people without sight)
"Bravery and Risk"
A Conversation with Dr. Joanne Conroy, Chief Executive Officer and President of Dartmouth-Hitchcock and Dartmouth-Hitchcock Health
"Clinging to that last, bottom eyelash..."
"Just living life and then, BOOM! I have cancer."
"It's an Occupation of Life to Die"
Thanksgiving ENCORE: Running Buddies
A Conversation with Senior Leadership at New York Presbyterian
"We're all human here."
"In those moments, I really think I'm not going to be okay'"
Rana Awdish: Looking Forward to PX2020 with a look back a PX2019
A Conversation with Karen Grimley, Chief Nurse Executive, UCLA Health & Assistant Dean of Nursing, UCLA School of Nursing
Edge of Aging Part 2: "Put air in their lungs"
Edge of Aging Part 1: "If they offer pie, take it."