All Episodes
Travel Buddy with Switchfly — 57 episodes
Incentive Travel in a World of Uncertainty
Solo Travel, Soft Adventure, and the Main Character Trip
How Everyday Brands Can Build Lifestyle Loyalty
What Makes a Travel Incentive Program Best-in-Class?
Conversational Loyalty: What Happens When Rewards Start Talking Back
The Year of Sports Travel: Why Fans Are Building Trips Around the Game
Is AI the End of Travel Marketing as We Know It?
50 Episodes Later: How Travel Tech—and Travel Buddy—Evolved
Rethinking the Travel Bundle: How Airlines Can Deliver Real Value
Summer Trends: Data-Backed Destinations for Travel
Protecting the Soul of Travel in a Metrics-Obsessed Industry
How Airlines Can Stand Out Without Competing on Fare Alone
Earning Trust Before You Earn Revenue
Velocity: Switchfly's Vision for 2026
Customer Experience: Delivering 5-Star Moments
Our Favorite Travel Memories and What They Taught Us
Why Loyalty Planning Should Start with The Traveler, Not the Program
2026 Loyalty Forecast: What Will Define Loyalty in the New Year?
Aligning Rewards Programs with Team Goals and KPIs
How Loyalty Programs Shape Holiday Travel Decisions
Gamifying Digital and Physical Travel Loyalty
Why We Love Travel: The Joy of Exploring New Places
The Peace of Mind in Travel with battleface Insurance
BermudAir's Travel Packaging Success with Switchfly
The $100M Question: How Airlines Can Win with Packaging
Airline Loyalty Programs: What's Next for Frequent Flyers?
Generative AI's Role in Loyalty Programs
Security First: Safeguarding Loyalty Program Data
Weekend Getaways: How to Maximize Short Trips with Loyalty Perks
Loyalty Status and Travel Trends: What Matters Most to Modern Travelers
Employee Retention Strategies in a Changing Market
The Impact of Loyalty Programs on Business Performance
Emerging Travel Trends for 2025
Switchfly All-Hands Highlights
Customer Loyalty through Tech, Personalization, and Emotional Engagement with Loyalty360
Quitting It All and Traveling for 6 Months
Using AI to Plan Travel
True Remote Work
How JetBlue is Transforming Vacation Packages and Customer Experience
The Strategic Importance of Employee Travel: Wellbeing
The Benefits of Air Carriers and Travel Packaging
Should You Use a Travel Agent?
Travel Loyalty for Financial Services Startups
Save Thousands on Travel with Dynamic Packaging
AI and Machine Learning in Travel (feat. Ravneet Ghuman, Head of Data Science)
Travel Loyalty: Single-source or Aggregator?
Summer Events and the Promise of Travel
Introducing Switchfly PRO (feat. Nowell Outlaw, CEO)
Introducing Switchfly Go (feat. Nowell Outlaw, CEO)
Designing a Winning Travel Rewards Program
Understanding APIs and Why They Matter
Customer Rewards vs. Customer Loyalty
Transforming Rewards and Recognition with Travel
Top Travel Tips
AI and Automation in Travel
Gift Card Economics
Introducing Travel Buddy