All Episodes
Veterinary Team Training — 103 episodes
First Impressions Matter More Now Than Ever
Culture is Queen
You Are Your Own Worst Enemy
Creating a Learning Environment in Your Hospital
Retention Must be Intentional
Adult Bullying in Workplaces
The Use of Artificial Intelligence (AI) in Veterinary Medicine
Psychological Safety is the Unicorn
How to Hire for Both Hard and Soft Skills
Why are our Veterinary Clinics Closing?
Preventing Medical Mistakes
Having a Healthy Relationship with Social Media
Creating a Better Experience for End of Life
How to Write & Publish a Book
Do Extroverts Get More in Life?
Why You Should Not Lead Like Donald Trump
Advocate for Yourself
Resolve to Take a Vacation
Stop Being So Mean to Yourself
Stop Complaining: Action Drives Change
Is Our House Ready for a Mid-Level Practitioner?
Do You Have a Hidden Toxic Trait?
I Have Failed
Is Good Mental Health Bought or Made?
Mentoring is for Everyone
Vet Techs Don't Want to Be Doctors: Support not Fight Them
Delegation is Not Just for the Delegator
Stop Docking & Cropping
Veterinary Medicine Costs a Lot and Here's Why
Are You Setting the Bar Too Low?
Terminating With Empathy
You Have a Title But You're Not Allowed to do the Job
S#&! You Shouldn't Have to Put Up With: People Roadblocking Your Success
What Do Veterinary Professionals Really Want?
Turning a Side Hustle into a Real Business
Stop Giving Away Your Services for Free
Why Are We Still Not Utilizing Veterinary Technicians?
Stop Overworking Your Childfree Employees
Take Your Break!!
Managers: Stop Giving Terrible Feedback
Get Angry! It’s okay!
Doctors & Techs: Just Get Along!
Gen Z is So Lazy & Difficult to Manage - Or Are they?
How Bad is that One Toxic Employee Really?
Tips to Handle the Screaming Client
Stop Blaming & Start Fixing the Veterinary Profession
Short Staffed? Are You Utilizing Your Vet Techs?
The Client is Not the Enemy
2023 is the Year of the Vet Tech & Vet Nurse
Crappy Terminations by Bad Leaders
How to Start Lecturing & Publishing
A World Without Frenchies & a Focus on Health
You’re a Coach, not a Parent
Vet Hospital Green Flags
Mid-Level Practitioner & RVN: What’s The Answer?
Should Those With No Money Own a Pet?
Annual Performance Reviews Suck
Your Shitty Behavior Isn’t ”Just Who You Are”
Advocating for the Veterinary Technician/Nurse Profession
Taking Care of Our Senior Pet Patients
How the Hell Did I Get Here?!
No Need to be Silent About Quiet Quitting
Throwing More than Money at Overnight Shifts
What is a Veterinary Technician Specialist?
Calm the F Down: But How?
Let’s Talk About Medical Mistakes
To Surrender or Not?
Stop Treating Your Vet Tech Managers as Less Than
Stop Complaining & Fix Your Toxic Team
Corporations Are (Not?) Ruining Veterinary Medicine
Stop Offering Crappy Interviews
The Vet Industry is Pissing off Pet Owners
Get Rid of Your Toxic Employee
Stop Your Bias Behavior
Stop Calling Yourself a Veterinary Technician/Nurse
S#&! You Shouldn‘t Have to Put Up With: B****ing About the Small Stuff
Where are all the Women Leaders in Veterinary Medicine?
Is Veterinary Medicine Full of Cynics?
This is the “New Normal:” Stop Making Excuses
S#&! You Shouldn‘t Have to Put Up With: Devaluation of Your Credentials
S#&! You Shouldn‘t Have to Put Up With: Your Technician/Nurse Skills Not Being Utilized
What‘s Better? Empathy, Sympathy or Compassion?
Stop the Stigma Surrounding Suicide Conversations
S#&! You Shouldn‘t Have to Put Up With: Bullying
Managing Those Angry Clients
S#&! You Shouldn't Have to Put Up With: Bad Bosses
Setting Olympic Size Boundaries
What is Employee Loyalty?
Are you Being Paid Fairly?
Trust: The Only Leadership Trait You Need
Our Forgotten Veterinary Receptionist Team
Managing the Client Curbside Crankiness
Infuse Education in Your Team
Stop Feeling Guilty About Setting Boundaries
Blame the Salary!!
Why the Veterinary Industry is Failing
Meetings are Mandatory
Hazing the New Hires
Burnout in a Pandemic
Stop Enabling Poor Perfomers!
You're Not a Fraud!!!
Stop Throwing New Employees Right On The Floor
The Divide in Hospital Leadership