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2 Steps for Dealing with Difficult Customers

EPISODE · Nov 30, 2009 · 4 MIN

2 Steps for Dealing with Difficult Customers

from Professional Communication Training · host Dan OConnor

If you deal with difficult or emotional customers, you need to have some professional communication tactics to help you. In today’s podcast, Dan gives you two specific tactics you can use the next time you deal with difficult customer, difficult coworkers, and all of the difficult people you’ll meet both personally and professionally. For more, go to http://www.powerdiversity.com.

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2 Steps for Dealing with Difficult Customers

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