240. Training vs. Developing Your Team: The KPI Mistake Holding Businesses Back

If you’ve clearly explained your KPIs, tracked the numbers, and emphasized their importance—but your team still isn’t executing—this episode is for you.In this short but powerful conversation, April Porter breaks down a critical leadership mistake she sees franchisees and small business owners make over and over again: training teams on KPIs without developing them to hit those KPIs.Using a real client example, April explains why simply telling people the numbers isn’t enough—and how the lack of processes, leadership development, and accountability systems creates stalled performance, frustration, and inconsistency across teams.Resources & Links Mentioned • ⁠Franchisee & Small Business Secrets Facebook Group⁠ Join the community and submit your chargeback evidence for feedback • Ask April Porter: ⁠https://AskAprilPorter.com⁠ • Secretsos™: ⁠https://Secretsos.com⁠ • Submit a Question for April: ⁠https://info.secretsos.com/widget/form/9kjoRZJXsQJkZUmK2xpV