Commerce AI: Human Plus

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore the future of commerce and the technologies driving its evolution. In today’s episode, we focus on the transformative power of AI and human collaboration, the modernization of commerce systems, and the creation of adaptive digital experiences.Recent trends highlight rapid advancements in AI and the urgent need for businesses to adopt flexible, intelligent commerce solutions to stay competitive. This discussion offers valuable insights on how brands can adapt to the changing landscape and deliver exceptional customer experiences.Joining us today is Thomas Muleid, VP Sales at Orium, a leading specialist in building adaptive solutions for modern commerce, helping enterprise brands seamlessly integrate AI, data, and systems to power intelligent, hybrid experiences.Key Highlights:1. The Future of Commerce: Humans + Agents: Thomas explains how AI-human collaboration is redefining commerce experiences and key steps brands must take to evolve and stay competitive.2. Modernizing Commerce Systems: Why traditional commerce models are breaking down and how modular architectures offer scalable, adaptable solutions.3. Creating Adaptive Digital Experiences: How brands can move beyond static experiences to deliver dynamic, real-time personalization that drives growth and loyalty.4. Innovative Commerce Experiences in Canada: Examples of groundbreaking commerce solutions Orium has delivered for Canadian brands.5. The Future of E-commerce in Canada: Thomas shares his perspective on the unique opportunities and characteristics shaping Canada’s e-commerce landscape.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.