Generational Workforce Challenges: Why Labels Hold Leaders Back

EPISODE · May 26, 2026 · 31 MIN

Generational Workforce Challenges: Why Labels Hold Leaders Back

from Public Voices by NEOGOV · host NEOGOV

Welcome to Public Voices by NEOGOV, a podcast built for public sector leaders, HR professionals, and public safety personnel who want real conversations about the work they do every day.In this week's episode, our hosts retired Police Chief Doug Shoemaker and HR veteran Nicole Carlson tackle one of the most misunderstood topics in workforce management: generational labels. They challenge the idea that the year someone was born determines how they lead, communicate, or show up at work, and offer a different framework on how leaders can develop and retain their people as individuals.If you are navigating generational workforce challenges in your public sector agency, watching the retirement wave reshape your team, or trying to solve government workforce retention problems before institutional knowledge walks out the door, this conversation is for you.📚 RESOURCES MENTIONED 📚Unreasonable Hospitality by Will GuidaraHOSTED BY:⁠Nicole Carlson⁠ - Former public sector HR Director with nearly 20 years of experience, starting as a dispatcher straight out of high school and rising through the ranks to lead her organization's HR department.⁠Doug Shoemaker⁠ - 30-year law enforcement veteran who served as police chief at multiple agencies and spent over a decade leading public information and media relations.New episodes every Tuesday on ⁠YouTube⁠, Spotify, and Apple Podcasts.Sponsored by NEOGOV: Helping government HR and public safety agencies work smarter with AI, automation, and configuration. Learn more at ⁠NEOGOV.com⁠The views and opinions expressed by our guests are their own and do not necessarily reflect the views of their employer or any government agency. This podcast is produced by NEOGOV and is not affiliated with or endorsed by any governmental entity. Any references to products or services reflect personal experiences and are not official agency endorsements.

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Generational Workforce Challenges: Why Labels Hold Leaders Back

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