Do Consumers Want Mobile Banking? - SWACHA's Dennis Simmons on Electronic Payment Trends

How strongly do consumers embrace electronic bill payments, and do they really want mobile banking as much as industry analysts say they do? These were the questions on Dennis Simmons' mind when his trade organization, SWACHA, the electronics payments resource, launched a recent survey on consumer usage of electronic payments. In an exclusive interview, Simmons discusses: Survey results and their message to banking institutions; Payment/security threats currently menacing the financial services industry; Ways institutions can help vulnerable businesses fight fraud. Simmons has over 20 years experience as the senior operations officer of several Dallas area banks. A frequent speaker and recognized expert on payments system issues, he is currently a member of the Board of NACHA, the immediate Past Chair of NACHA's Electronic Check Council and immediate past Co-Chair of NACHA's Risk Management Advisory Group. He was recognized by Transaction World as one of its 2007 "Movers and Shakers" in the payments business and is the recipient of two public service awards from the Federal Bureau of Investigation (FBI). He is an Accredited ACH Professional (AAP). SWACHA is an official source for the ACH Operating Rules and represents its members in national issues and the rule-making process. SWACHA's mission is to be the resource of choice for education, training, representation and knowledge regarding payments and payments system risk.