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Ep 783: Making AI Adoption Work

Katya Laviolette⁠, Chief People Officer at ⁠1Password, talks to Matt Alder

Episode 783 of the Recruiting Future with Matt Alder - What's Next For Talent Acquisition, HR & Hiring? podcast, hosted by Matt Alder, titled "Ep 783: Making AI Adoption Work" was published on April 12, 2026 and runs 18 minutes.

April 12, 2026 ·18m · Recruiting Future with Matt Alder - What's Next For Talent Acquisition, HR & Hiring?

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Summary

Every organization knows it needs to adopt AI. Far fewer have worked out how to bring their whole workforce along for the journey. Telling employees to use new tools rarely works, and many companies are stuck with pockets of enthusiastic early adopters alongside large groups who feel the pace of change is simply too much. Getting from scattered experimentation to genuine organization-wide adoption requires a very different approach, one where upskilling, learning culture, and the right mindset matter as much as the technology itself. So what does it actually take to build a workforce that's ready for AI? My guest this week, recorded at the recent Transform conference, is Katya Laviolette, Chief People Officer at 1Password. In our conversation, she shares how her team built an AI adoption strategy co-led by HR and the technology team, why soft skills now matter more than technical training, and how to cut through the noise when every vendor is selling AI. In the interview, we discuss: Building organization-wide AI adoption The role of AI champions Balancing human and AI work Why curiosity and adaptability matter Upskilling versus hiring new talent Evolve, shift, and pivot. Evaluating AI tools and vendors in a noisy market Privacy and security considerations What the future looks like Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

Episode Description

Every organization knows it needs to adopt AI. Far fewer have worked out how to bring their whole workforce along for the journey. Telling employees to use new tools rarely works, and many companies are stuck with pockets of enthusiastic early adopters alongside large groups who feel the pace of change is simply too much. Getting from scattered experimentation to genuine organization-wide adoption requires a very different approach, one where upskilling, learning culture, and the right mindset matter as much as the technology itself. So what does it actually take to build a workforce that's ready for AI? My guest this week, recorded at the recent Transform conference, is Katya Laviolette, Chief People Officer at 1Password. In our conversation, she shares how her team built an AI adoption strategy co-led by HR and the technology team, why soft skills now matter more than technical training, and how to cut through the noise when every vendor is selling AI. In the interview, we discuss: Building organization-wide AI adoption The role of AI champions Balancing human and AI work Why curiosity and adaptability matter Upskilling versus hiring new talent Evolve, shift, and pivot. Evaluating AI tools and vendors in a noisy market Privacy and security considerations What the future looks like Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

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