Recruiting Future with Matt Alder - What's Next For Talent Acquisition, HR & Hiring?

If you've not listened to Round Up before, it's a short review of the episodes that I've published in the last month to make sure you don't miss out on the valuable insights that my guests are sharing. This month Round Up returns to its live format, and this is a recording of my live conversation with Ben Chino, Co-Founder and Chief Product Officer of Maki People, about five of the episodes published in May and June 2026 Episodes featured in this Round Up: Ep 790: Rethinking Work In The Age Of AI Ep 791: Making Agentic AI Work For HR & Talent Ep 797: Hiring The Humans Behind The Robots Ep 799: Growing the Talent You Can't Hire Ep 800: Will AI Break Recruiting? Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

Application volumes are climbing fast, and AI has made it far easier for candidates to produce a strong-looking resume. For talent teams trying to give every candidate a fair hearing, the traditional model of recruiting is starting to break down. Some employers are now handing the first conversation to an AI voice agent, and that raises some obvious concerns. Does automating the first step strip out the human connection that recruiting depends on? The teams doing this well are finding the answer isn't what a lot of recruiters expect, and that getting it right depends as much on how openly it's done as on the technology itself. So what does it look like in practice? My guests this week are Jean-Baptiste Anne, Global Director of Talent Acquisition at Mirakl, and Anneliese Muscari, their Head of AMER and Global Go To Market talent acquisition. In our conversation, they share why they made the change, how candidates have responded, and what it means for the future of the recruiter role In the interview, we discuss: Managing unprecedented application volume The growing limitations of resumes How do you give every applicant a fair chance and a great candidate experience? Handing the first conversation to an AI voice agent Moving from skepticism to trust Publishing AI guidelines for candidates How candidates have responded Keeping humans in charge of every decision What does the future look like? Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

Over the last year, I have been using AI to develop a searchable archive of the content in every episode of Recruiting Future, 3 million words from over a decade of unscripted conversations with practitioners and thought leaders across talent acquisition. James Whitelock, host of The Marketing Rules Podcast, has been doing the same thing with his own archive of more than 200 episodes over seven years.  Between us, we now have over a thousand real conversations we can interrogate for trends, and the picture that emerges is an industry caught in familiar tensions: fighting to prove its strategic value, grappling with AI that moves faster than it can be adopted, and trying to figure out which parts of hiring should stay fundamentally human.  So what do years of real conversations reveal about where talent acquisition actually stands?   In my conversation with James, we compare what our respective archives reveal about TA's shifting identity, the real pace of AI's change, and the tensions the industry keeps returning to. In the interview, we discuss: Using AI to turn podcast archives into industry intelligence TA's journey from growth engine to cost center and back again How the AI conversation has shifted over time Adaptability as the critical skill for TA Is TA becoming a marketing function? Standing out when AI content all sounds the same Ring-fencing the parts of hiring that should stay human Bias in humans and bias in AI What does the future look like? Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

The talent market is sending mixed signals. Employers insist they can't find the people they need, while experienced, capable candidates say they are applying into a void and hearing nothing back. Both are describing the same market, so something in the middle is failing. A lot of recruiting technology was built to handle volume, to move large numbers of applicants through a process quickly. What it struggles to do is read signal, to interpret whether someone actually has the judgment and context to solve the problem a business has. So how do we fix this problem, and will AI give us the solution? My guest this week is James Gardner, a talent acquisition and transformation leader who has spent over twenty years building and scaling talent functions. In our conversation, he shares what his own data-driven job search revealed about the market, why volume systems and signal systems pull in opposite directions, and how AI could either fix the problem or make it considerably worse. In the interview, we discuss: What's really happening on both sides of the talent market Why the market isn't short of talent; it's short of signal. Running a job search as a data funnel Why silence, not rejection, is the real problem Why volume systems and signal systems contradict each other Where AI screening still can't read potential Applying AI to a broken process just makes it fail faster. Moving TA from a service function to a commercial lever Owning the outcome, not just the shortlist. What does the future look like? Follow this podcast on Apple Podcasts. Follow this podcast on Spotify

As AI reshapes how work gets done, the most valuable thing a person can bring to their job isn’t recent task experience; it is the depth of judgment, sector knowledge, and decision-making that takes years to build. That is precisely what AI augments rather than replaces. However, in a cautious hiring market, recency is being given overinflated importance, and a large pool of deeply experienced professionals is being filtered out because they have a gap on their resume. These are people with the experience and maturity, and strong appetite for engaging with new technology that the AI era needs. So why are employers overlooking this talent, and how should TA leaders rethink their hiring strategies to fix this My guest this week is Hazel Little, CEO of Career Returners. In our conversation, Hazel explains what the data reveals about the returner experience in 2026, why deep experience and judgment matter more than recency in an AI-augmented workplace, and shares some practical advice on making hiring more effective. In the interview, we discuss: How the landscape for career returners has worsened in the last year The unique benefits returners can bring to organizations. Why there is still so much stigma around career breaks and resume gaps How the hiring process amplifies the confidence gap The importance of potential over experience in a fast-changing world of work Why the human judgment needed to work with AI comes from experience The skills shortage hiding in plain sight Building potential rather than buying experience Screening and the hiring manager mindset What TA needs to do differently to harness this valuable talent pool. Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

AI offers a genuine opportunity to reinvent talent acquisition, but not many employers have gone beyond targeting incremental improvements in speed and efficiency. The ones who are truly using AI to be transformational are doing something fundamentally different. It takes a real commitment to experimentation, a clear definition of what AI fluency means, and a willingness to redesign hiring from scratch.  So what does that shift actually look like in practice? My guest this week is Tracy St. Dic, Global Head of Talent at Zapier, where going AI-native is a company-wide mission. In our conversation, Tracy shares how Zapier is redefining AI fluency, redesigning the hiring process from the ground up, and rethinking what the recruiter role looks like in an AI native world. In the interview, we discuss: What is an AI Native company? The difference between AI adoption and AI transformation What is AI fluency? A mindset of experimentation, curiosity, and discernment Upskilling the TA Team Psychological safety and protected time The impact of implementing an AI interviewer and the diminishing importance of the resume Fraud versus cheating versus just using the available tools What is true transformation in recruiting, and what does the future look like Follow this podcast on Apple Podcasts. Follow this podcast on Spotify

The way people look for work is changing fast. A growing number of job seekers now begin by using tools like ChatGPT, asking questions in plain language about roles, salaries, and what it's actually like to work for a company. It is a very different starting point from typing a job title into a search box and scrolling through pages of aggregator links. At a time when employers are drowning in low-intent applications, something interesting is happening at the other end. Candidates who find roles through AI search arrive with real context about the company, the role, and why it fits their life. So how can employers make the most of this new world of job search? My guest this week is Ben Russell, Co-founder at SonicJobs. In our conversation, Ben explains how AI-driven job search is developing, what it means for candidate intent, and why he thinks this moment could rebuild trust between employers and job seekers. In the interview, we discuss: The role LLMs are now playing in the job search. Changes in job seeker behaviour Lessons from the rise of Google Building apps in ChatGPT Implicit and explicit discovery The implications of conversational search Delivering well-informed, high-intent applicants How employers can own their own brand What does the future of the job search look like? Follow this podcast on Apple Podcasts. Follow this podcast on Spotify. A full transcript will appear here shortly.

A growing number of organizations are rushing to put AI to work, often announcing themselves as AI-first before working out what that actually means. What many are finding is that AI tends to surface whatever was already underneath. Where the data is patchy, the content conflicting, and no one quite owns the end-to-end process, the technology exposes all of it rather than fixing any of it. At the same time, AI is starting to reshape work itself, raising hard questions about which tasks remain genuinely human and what HR and TA roles will look like on the other side.  So what does it take to build foundations solid enough to make these tools deliver? My guest this week is Mark Stelzner, founder and managing principal at IA. In our conversation, Mark explains what it really takes to make AI work in the people function. In the interview, we discuss: What are the driving forces and catalysts for transformation? How AI amplifies rather than fixes existing problems What does AI first actually mean? Re-inventing processes in large complex organizations AI’s impact on work Displaced skills, amplified skills, and uniquely human skills Turning capacity into new value The impact of transformation on people and culture The new role of the CHRO Follow this podcast on Apple Podcasts. Follow this podcast on Spotify. A full transcript will appear here shortly.

Recruiting has always had an innovation problem, and the AI revolution has brought it to a fork in the road. Will AI facilitate a revolution in hiring that drives more value than we have seen in 200 years or will it finally break recruiting as we’ve always known it.  In this special 800th episode of Recruiting Future, Matt Alder tells a story that brings together Cornish Tin miners migrating to Mexico in the 1820, a letter Leonardo Da Vinci wrote to the Duke of Milan in 1492, the rise of AI and long-standing problems with have with innovating how we recruit talent.  How can we use AI to solve age old problems, what are the risk involved and how should TA Leaders be preparing their teams?  In the episode Matt discusses: How modern-day recruiting has been inherited and never designed The similarities between recruiting today and recruiting 200 years ago Case studies illustrating the huge amount of value AI can bring in hiring Three big risks The fork in the road AI has brought us to A framework for AI Readiness Winding roads and jagged frontiers How we can build the future Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

In some industries, aging workforces and deepening skill shortages mean companies can no longer rely on hiring the experienced workers they need. The only realistic option is to grow their own, and that puts apprenticeship schemes right at the centre of workforce planning. Running a programme at that scale raises questions that go well beyond recruiting. Culture shapes whether people stay, mentoring determines whether skills actually transfer, and long-term success often depends on governments understanding how to direct support towards the future talent that industries actually need.  So what makes an apprenticeship scheme genuinely effective for high-skilled talent, and what has to be in place around it to make it work? My guest this week is David Dart, Chief People Officer at Caliber Holdings. In our conversation, David shares what he's learned building a skilled-talent pipeline at scale. In the interview, we discuss: The unique talent challenges in recruiting auto body technicians Skills shortages and an aging workforce Culture and retention The importance of mentoring The impact of AI on jobs The importance of trades careers and the need for government support What does the future look like? Follow this podcast on Apple Podcasts. Follow this podcast on Spotify. A full transcript will appear here shortly.

In frontline industries, if you can't hire fast enough, the operation stops. A restaurant that can't fill shifts doesn't open. A delivery company that can't onboard drivers loses customers overnight. This constant pressure has pushed frontline employers to adopt AI and automation faster and further than any other area of recruiting. Frontline hiring is now where some of the most advanced AI-driven recruiting is happening. Agents are screening candidates, running compliance, and managing entire workflows. Things that felt theoretical months ago are already working.  So what can every employer learn about AI agents, candidate trust, and the balance between humans and automation? My guest this week is Salim Jernite, Chief Product Officer at Fountain. In our conversation, Salim explains how the rapid pace of AI is transforming frontline operations and shares lessons that apply far beyond frontline hiring. In the interview, we discuss: Current challenges in frontline hiring Why speed is the key metric What advantages does AI bring? The importance of candidate experience and building trust AI Orcestration with “Cue” Keeping up with the relentless pace of AI development The balance between humans and automation What does the future look like? Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

The race to develop humanoid robots that can work alongside people in factories, warehouses and retail environments is attracting billions in investment. The talent powering this revolution is in critically short supply. Specialist AI researchers, robotics engineers, and machine learning experts are being sought by every company in the sector, from global tech giants to ambitious startups. So, in this environment of talent scarcity, how much does the human side of recruiting matter? My guest this week is Kathrin Selezneva, Talent Acquisition Lead at Humanoid. In our conversation, she shares her experience building a hiring function from scratch in one of the most competitive talent markets in the world and explains why, as AI transforms everything around it, the human skills of recruiting have never mattered more. In the interview, we discuss: Building a TA function from zero Recruiting the world’s most challenging talent market Building trust with the most passive of candidates Why mission sells when salary can't The vital importance of human recruiters Relationship building and strategic thinking Why talent should determine geography in global hiring What does the future look like? Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

Employee engagement remains one of the most talked-about challenges in the world of work. Year after year, the data tells the same story: levels barely shift, no matter what organizations try. The usual response is to focus on what happens once people are already in the door, but the results rarely change. At the same time, AI is reshaping roles and expectations, making employees question their value in ways that weren't there before. So what if the real engagement problem starts in the hiring process itself? My guest this week is Dr. Roz Cohen, Chief People Officer and author of “The Engagement Dilemma”. In our conversation, she explains why there are three distinct types of engagement, how outdated job descriptions undermine them, and what hiring teams should do differently to build belonging from the start. In the interview, we discuss: Why engagement levels haven't shifted Three types of employee engagement The role of TA in employee engagement Reassessing roles before recruiting Hiring for attributes and behaviours Onboarding for connection and belonging Identity beyond surface characteristics What does the future look like? Follow this podcast on Apple Podcasts. Follow this podcast on Spotify. A full transcript will appear here shortly.

In frontline retail hiring, speed is everything. If the process is too slow, candidates take offers elsewhere, and stores are short-staffed, hurting both service and revenue. AI-powered automation is now helping some organizations close that gap, cutting hiring times, saving thousands of hours, and driving measurable financial value for the business.  The organizations seeing real results started with the problem, not the technology, because layering AI onto a process that isn't working only makes things worse. They also had to answer a question that rarely gets asked: how quick is too quick, and when does speed start to feel impersonal? The goal isn't to remove humans from the hiring process. It's to remove the noise so candidates reach the right people faster. My guests this week are Stef Nikitas, Director of Talent Acquisition at Ace Hardware, and Rachel Allen, Senior Director of Talent Acquisition at 7-Eleven. In our conversation, they share how they transformed frontline hiring with AI, the results it delivered, and where they chose to keep humans firmly in the process. In the interview, we discuss: Why speed matters in frontline hiring The danger of automating broken processes Leading with the problem, not the technology How quick is too quick? What remains human and why How automation improves the candidate experience Time savings and measurable business value Advice for TA on change management What does the future look like Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

When organizations hire thousands of frontline workers, delivering a personal candidate experience becomes almost impossible. Recruiters spend all of their time answering calls, responding to messages, and running through the same screening questions over and over. There is little time left for the conversations that actually matter. Meanwhile, candidates want speed, flexibility, and a process that respects their time, including outside business hours. So how can AI solve this? My guests this week are Jeroen Klerkx, People Operations Leader at Picnic, and Bill Fischer, CTO at VONQ. In our conversation, recorded live at HR Tech Europe, they share what happened when Picnic gave candidates the choice of a human or AI screening call, the surprising feedback they received, and how they built 10 years of recruiting knowledge into an AI agent that frees up time for their recruiters to have more valuable conversations. In the interview, we discuss: Picnic’s unique approach to candidate experience The current market challenges Building an AI recruiter Closely monitoring candidate sentiment and responding to their feedback. Overcoming the considerable technical challenges How recruiters responded to automation and how their role is developing Managing candidate expectations around AI What does the future look like for AI in TA Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

HR is at a pivotal moment. AI has shifted the conversation in a way nothing else has in years, the demands on the function are growing faster than its capacity to respond, and the questions being asked of it are bigger than they have ever been. The opportunity is significant, but so is the gap between where HR is and where it needs to be. So what does it actually take for HR to step into this moment? In this episode, recorded at HR Tech Europe in Amsterdam, I'm joined by two guests with strong views on what's holding the function back and what good looks like. Anna Carlsson, an HR tech analyst based in Stockholm, shares what she's seeing across the Nordic market and why culture and infrastructure matter more than the technology itself. Nazhttps://www.linkedin.com/in/nazim-ünlü-0774b714/im Ünlü, a Global HRD and HR transformation leader, then joins me to talk about why HR is more needed than ever and the strategic shift the function has to make to stay relevant. Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.https://open.spotify.com/show/4u3Gl0l4pGBtIHOJZjLTrx?si=49641466567e44d6

Talent acquisition is sitting in a strange place right now. AI is in every conversation, but the work of actually hiring people is getting harder rather than easier. Application volumes are swinging in unpredictable ways, the workforce itself is changing shape, and the reality on the ground is some distance from the hype. So what is actually going on in talent acquisition right now? In this episode, recorded at HR Tech Europe in Amsterdam, I'm joined by two guests who have spent decades watching this industry evolve.  Wolfgang Brickwedde from the Institute for Competitive Recruiting shares what his research is telling him about the market employers are navigating and where vendors are still getting it wrong.  Mervyn Dinnen then joins me to talk about the reality behind the AI hype and how the multigenerational workforce is reshaping the world of work. Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

The real value of AI agents in HR comes from connecting them to work across the employee lifecycle, not from deploying them on individual tasks. That's where most large organisations are getting stuck. Working in a fully agentic way means dealing with different systems and different data sources that often have no shared foundation. The result is fragmented experiences for employees and managers, with the end-to-end potential remaining out of reach. Getting there requires some serious work in data governance, process design, and integration, the kind of foundational work that rarely gets mentioned at industry conferences. So what needs to be in place before AI agents can work at enterprise scale? My guest this week is Melissa Shelley Höjwall, Global HR Technology Lead at H&M Group. In our conversation, which we recorded live at HR Tech Europe, she explains what it takes to build a connected AI architecture across HR and why many companies are undermining their own progress. In the interview, we discuss: The approach to Agentic AI in HR at H&M From niche agents to connected architecture Process automation design and date integration The role of data governance Adoption in the enterprise Shadow AI and over-governance Why cutting jobs isn’t the way to get true value from AI New roles for HR professionals Breaking the silos in the Talent function What to focus on for the future Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

We're living through one of the most consequential shifts in how work gets done. AI is everywhere in headlines and vendor pitches, but the reality inside organisations is far more nuanced than the noise suggests. Personal adoption is running well ahead of how companies are embedding the technology into actual workflows. Demographic changes continue to tighten labour supply, and the HR tech vendor landscape is consolidating and expanding all at once, leaving buyers uncertain about where to invest.  So how should HR leaders be thinking about technology, workforce design, and the role they need to play in shaping what work actually becomes? Recorded live at HR Tech Europe, my guest this week is Stacey Harris, Chief Research Officer at Sapient Insights Group. Stacey runs the longest-running HR systems survey in the market, and we discuss what her data shows about where things are heading. In the interview, we discuss: How AI differs from past tech shifts Layoffs and the cost of AI investment The gap between personal and corporate AI use Why bring your own AI matters Making sense of the vendor landscape The Platform Cluster Model  Demographics and labour supply pressures From workforce planning to workforce architecting How HR's role needs to change What does the future look like Take part in The 29th Annual HR Systems Survey Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

Many organizations are struggling with attrition, disengagement, and costly mis-hires that quietly destroy value. The real problem isn't finding talent, it's creating conditions where people can perform. Research suggests that when people feel they belong, organizations see significant gains in productivity, retention, and innovation. Belonging can be measured, built into how work gets done, and connected directly to business outcomes. So how can talent acquisition use belonging to change how it hires and the strategic value it delivers? My guest this week is Eric Knauf, Founder and CEO of BelongHQ and author of The 56% Solution. In our conversation, he shares a practical framework for measuring belonging and explains how it could reshape TA's role in an AI-driven world. In the interview, we discuss: The five pillars of belonging Measuring belonging against business outcomes Why workforce planning comes before EVP Breaking roles down to the task level Belonging as a talent differentiator Shifting TA from seats to strategy The hidden cost of untapped potential Building trust during the recruiting process What does the future look like Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

AI skills are quickly becoming a baseline expectation in hiring, with more employers adding AI fluency to their job descriptions every month. Yet when you ask those same employers what AI fluency actually looks like for the vast majority of roles that aren't deeply technical, most struggle to answer.  Universities still treat AI primarily as a cheating problem, restricting how students use it rather than helping them become fluent. So there's a growing gap between what the workplace demands and what education delivers.  How do we define AI fluency in practical terms, and who should be leading that conversation? My guest this week is Kathleen deLaski, Founder of the Education Design Lab and author of Who Needs College Anymore?. In our conversation, she shares what employers and students are revealing about AI readiness, and why the current approach risks failing a generation of new talent. In the interview, we discuss: What is an AI-fluent workforce? Preparing learners for a new world of work Current student attitudes to AI Is the education system able to evolve quickly enough? Moving beyond prompts What replaces degrees in early-career hiring? Assessing human skills at scale Articulating what AI skills look like in your organization What does the future look like? Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

AI is reshaping how work gets done, but the hiring process hasn't caught up. Employers are asking for AI skills they can't clearly define, while application volumes hit record levels. Resumes mean less than ever because candidates can now use AI to tailor them to any job in seconds, and traditional screening methods are struggling to keep pace. At the same time, something more interesting is happening underneath all the noise. Candidates are often further ahead on AI than the companies hiring them. Forward-thinking employers are turning to work sampling, and rather than treating AI use as cheating, they're integrating it into the assessment as a necessary part of the process. Despite predictions that coding would be the first job to disappear, engineering hiring is actually up in some areas.  So how should employers rethink assessment, upskilling, and what they look for in technical talent? My guest this week is Amanda Richardson, CEO of CoderPad. In our conversation, Amanda shares what's really happening in technical hiring and where it's heading next. In the interview, we discuss: What are AI skills? How is recruiting evolving? Previewing the actual work in the recruiting process AI-assisted assessment Upskilling, adaptability, and curiosity How is AI coding changing tech jobs? Candidates are ahead of employers on AI adoption. What does the future of jobs and hiring look like? Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

Talent acquisition has always been built around the individual. Find the right person for the right role. But once someone joins a team, something far more complex takes over. How people combine matters as much as who they are on their own. Every person brings a unique mix of human qualities that affect how they work with others. Factor in all those qualities across all the possible ways a team could be put together, and the number of combinations quickly reaches into the trillions. So how should employers think about team composition, and where does AI fit in as both a tool and a team member? My guest this week is Dr. Bernhard Züenkeler, Co-Founder and Managing Director of Smycles. In our conversation, he explains how data can reveal hidden team potential, why AI should be treated as a team member rather than a replacement, and what hiring will look like when organizations start thinking in combinations rather than individuals. In the interview, we discuss: The gap between hiring and performance The importance of team intelligence AI as the new team member The science behind team dynamics Why gut feel can never predict team performance Internal mobility and hidden talent Solving skill shortages differently What does the future of hiring look like? Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

Every organization knows it needs to adopt AI. Far fewer have worked out how to bring their whole workforce along for the journey. Telling employees to use new tools rarely works, and many companies are stuck with pockets of enthusiastic early adopters alongside large groups who feel the pace of change is simply too much. Getting from scattered experimentation to genuine organization-wide adoption requires a very different approach, one where upskilling, learning culture, and the right mindset matter as much as the technology itself. So what does it actually take to build a workforce that's ready for AI? My guest this week, recorded at the recent Transform conference, is Katya Laviolette, Chief People Officer at 1Password. In our conversation, she shares how her team built an AI adoption strategy co-led by HR and the technology team, why soft skills now matter more than technical training, and how to cut through the noise when every vendor is selling AI. In the interview, we discuss: Building organization-wide AI adoption The role of AI champions Balancing human and AI work Why curiosity and adaptability matter Upskilling versus hiring new talent Evolve, shift, and pivot. Evaluating AI tools and vendors in a noisy market Privacy and security considerations What the future looks like Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

Round Up March  2026 If you’ve not listened to Roundup before, it’s a short review of the episodes that I’ve published in the last month to make sure you don’t miss out on the valuable insights that my guests are sharing. This month Round UP returns to its live format, and this is a recording of my live conversation with Rhona Barnett-Pierce , Founder Workfluencer Media, about five of the episodes published in March 2026 Episodes featured in this Round Up: Ep 774: Will Candidate AI Use Transform Recruiting? Ep 775: What Makes An Excellent Workplace? Ep 777: Why AI Needs To Drive Value Not Efficiency Ep 778: What Makes Talent Acquisition Truly Strategic? Ep 779: Can AI Democratize Hiring? Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

Every platform, every feed, every channel is packed with posts and videos that increasingly look and sound like they were produced by the same machine. For employers trying to attract talent, corporate messaging already struggled to feel trustworthy, and AI-generated content has made the problem significantly worse. Candidates and consumers want to hear from real people, not polished brand accounts. That's fuelled growing interest in employee-generated content, where real employees share their own authentic experiences of working at a company. The potential is enormous, but so is the risk of doing it badly and simply creating more forgettable noise.  So how do employers tap into employee voices in a way that genuinely builds trust? My guest this week is Rhona Barnett-Pierce, Founder of Workfluencer Media. In our conversation, she shares what separates effective employee content from scripted corporate messaging and how companies can get started. In the interview, we discuss: Why employee-generated content builds trust How AI content is eroding authenticity Shifts in communication preferences Showing the work, not just the workplace The employers who are doing employee content well. Finding the existing content creators in your workforce. The future of content marketing Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

Over the past year, AI features in recruiting tools have seen significant adoption.  But if you ask TA Teams whether AI has changed how they actually hire, most of them will say no. Individual productivity is up, but organizational transformation hasn't followed. At the same time, AI tools on the candidate side are flooding employers with credible applications from candidates who may not be seriously interested. So what needs to shift for AI to genuinely transform recruiting for employers and candidates alike? My guest this week is Nikos Moraitakis, Co-Founder and CEO of Workable. In our conversation, he shares why productivity gains haven't driven real change, how AI agents could take over sourcing and screening, why the recruiter role faces a dramatic shift, and what all this means for candidate experience. In the interview, we discuss: Why AI adoption hasn't yet driven significant transformation AI-driven applications with low candidate intent How AI capabilities have advanced in the last few months Using agentic AI like a staffing agency AI automates tasks, not jobs. Why recruiters need to focus on the bottom of the funnel, not the top Trust, transparency, and human oversight What hiring looks like in the future Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

I've recently returned from a long trip to Las Vegas, where I attended both the UNLEASH and Transform conferences. Unsurprisingly, AI dominated every session and every vendor booth at both events. The promise is huge, but the reality on the ground is a lot more complicated. Some teams are seeing genuine value from new tools. Others are finding that technology is creating as many problems as it solves. For many people, the sheer volume of options is making it harder, not easier, to know what to invest in.  So what is actually happening with AI in talent acquisition right now? My guest interview from UNLEASH is Meredith Johnson, Chief Product Officer at Greenhouse and my guest interview from Transform is Nicki Paterson, Chief Growth Officer at Solutions Driven. They share their honest perspectives on AI adoption, the human skills that matter more than ever, and what the future might look like. In the interview, we discuss: AI hype versus the current reality on the ground The balance between humans and machines Trust, control, and transparency The shift from quantity and speed to quality and value in hiring Aligning HR and TA with critical business objectives The confusing vendor landscape What does the future look like? Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

Application volumes have surged in recent years, and many talent acquisition teams are struggling to keep up. Candidates apply and disappear into a black hole, never hearing back, never getting a real chance to show what they can do. When volumes reach into the millions, the traditional recruiting model simply breaks. There aren't enough recruiters to give everyone a fair hearing. Some organisations are now rethinking this entirely, using AI not to replace human decision-making, but to open the door wider than any human team ever could. So what does it actually look like when a company goes AI-first across every stage of hiring? My guest this week is LJ Brock, Chief People Officer at Coinbase. In our conversation, he explains how they've deployed AI across five core areas of recruiting, why they now assess every candidate on AI fluency, their focus on talent density to constantly raise the quality bar, and what hiring will look like in the future. In the interview, we discuss: The shift from volume to quality and value What does talent density mean at Coinbase? AI first recruiting to democratize access to the company Evaluating candidates on AI fluency Human connection in the hiring process Augmenting recruiters, not replacing them. Will all recruiting look like executive search in the future? Follow this podcast on Apple Podcasts. Follow this podcast on Spotify. A full transcript will appear here shortly.

The role of talent acquisition is changing fast. AI and automation are transforming what's possible, while CFOs and CEOs are demanding a different kind of conversation. They want to understand the value talent acquisition creates for the business and how it delivers returns that directly tie to strategic goals. The old transactional language of efficiency no longer cuts it. TA leaders who can connect what they do to business impact are the ones building a successful case for investment. The problem is, with vendor capabilities increasingly overlapping, knowing where to put that investment has never been harder. So what does it take to reposition talent acquisition as a truly strategic function? My guest this week is Jason Cerrato, SVP of Global Talent at Amentum. In our conversation, he shares how the TA conversation has evolved, why business acumen matters more than ever, and how to cut through the technology noise to make the right investment decisions. In the interview, we discuss: How the TA conversation has changed Telling a story of impact, not efficiency Speaking the language of the CFO The new criteria for tech investment Moving from a cost centre to a strategic function Changing the way organizations think about talent. Balancing AI with human connection Navigating similarity and sameness in tech products Choosing the right fit, not just the best tool The future of talent acquisition Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

We’re at a fork in the road for how companies adopt AI. Some are taking shortcuts, slashing entry-level roles and chasing efficiency savings. Others are slowing down to ask a harder question: how does this technology actually create new value? The data suggests that many companies are choosing the wrong path, using AI as a scapegoat for cost-cutting that is really caused by other business challenges. The consequences for their talent pipelines, skills development, and long-term competitiveness could be severe. So what separates organisations that get AI right from those that don't, and what does this mean for talent acquisition? My guest this week is Kelly Monahan, founder of Beyond the Desk. and a highly experienced labour economist who advises organisations on building genuine AI capability. In our conversation, she explains what most companies are getting wrong, the skills that actually matter, and the implications for talent acquisition. In the interview, we discuss: How are skills evolving? Why AI is being used as a scapegoat The real cost of cutting entry-level roles Three skills that define AI readiness Protecting high-value human touchpoints Buy or build? Using technology strategically AI for organizational value, not efficiency shortcuts Data privacy and compliance risks Developing the skills and mindset needed to future-proof your career What does the future look like? Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

Hiring processes are full of design choices that nobody ever questions. Requirements that sound reasonable but aren't defined. Formats that have stayed the same for decades. Onboarding systems built for one type of learner. Talented people are being screened out, not because they can't do the job, but because of how the process itself is designed. These aren't people failures; they're design failures that quietly exclude the people organisations most need. So how do we actually design hiring in a way that works for everyone? My guest this week is Theo Smith, author of the new book Designed for Humans: Rethinking Work in the Age of AI. In our conversation, he shares practical ways to spot and fix the system design flaws hiding in plain sight across the hiring process. In the interview, we discuss: Why people aren't always the problem The hidden barriers in job ads Probation periods as red flags Why structured interviews still fail How people mask gaps at work AI is accelerating flawed system design. Onboarding as a critical failure point Designing workplaces for humans Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

If you’ve not listened to Roundup before, it’s a short review of the episodes that I’ve published in the last month to make sure you don’t miss out on the valuable insights that my guests are sharing. This month Round UP returns to its live format, and this is a recording of my live conversation with Ritu Mohanka, CEO at Vonq, about six of the episodes published in February 2026 Episodes featured in this Round Up: Ep 766 How TA Proves Its Business Impact Ep 767: Inside EY’s Talent Strategy for AI and the Future Ep 769: Managing Risk In Talent Acquisition Ep 770: The Science of Better Hiring Ep 771 Recruiting At The Speed Of AI Ep 772: Surfing The AI Tsunami Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

Attracting talent gets all the headlines, but retention is where the real competitive advantage lives. In a market where top performers are constantly being approached by competitors and salary expectations keep rising, holding on to your best people has never been harder. At the same time, the rapid pace of AI and automation means the skills companies need are shifting faster than ever, making internal development and mobility just as critical as external hiring. So how do you build a workplace where people genuinely want to stay and grow? My guests this week are Annika in der Beek, Chief People Officer, and Giovanni Di Felice, Director of Talent Acquisition at Statista. In our conversation, they share the science-backed framework behind what makes an excellent employer and explain how hiring and retention are becoming inseparable parts of the same strategy. In the interview, we discuss: Hiring challenges in AI and tech Encouraging candidates to use AI Why retention has become critical Measuring what makes an excellent employer Autonomy, competence, and relatedness at work The power of honest feedback Internal mobility and career development TA as a strategic business partner What does the future look like? Learn more about The Excellent Workplace Rating. Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

Many talent acquisition teams are dealing with surging application volumes right now, and AI is a major factor. Candidates are using it to apply faster, at a greater scale, and with more targeted information than ever before. The instinct has been to treat candidate AI use as noise, something to filter out or push back on. That response misses the long-term implications entirely. AI isn't just a tool for corporate hiring teams anymore. Candidates have access to the same technology, and platforms are emerging specifically to help them use it strategically. The innovation this unlocks could drive more change in recruiting than anything employers are currently investing in. So what is candidate-side AI actually capable of, and are talent acquisition teams thinking seriously enough about where this leads? My guest this week is Sam Wright, Head Of Career Strategy at Huntr, a data-backed job search platform. In our conversation, he shares what candidates are really doing with AI and what the data reveals about where this is heading. In the interview, we discuss: The job market from a candidate's perspective How the job search is changing Declaring a truce in the AI arms race Candidate-driven disruption and innovation in hiring Ethics and responsibility The importance of human judgement What does the future look like? Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

For years, recruitment marketing strategies have been built around a familiar set of rules: optimize your career site, rank well in search results, and ensure candidates can find you. But those rules were written for a world where Google was the gateway. That world is changing. Candidates are increasingly turning to LLMs like ChatGPT and Claude to research potential employers, asking detailed, conversational questions about culture, benefits, and working environment. And the way those tools surface information is fundamentally different from traditional search. The content that performs well in Google often doesn't translate, and organizations that have invested heavily in their employer brand discovery may be largely invisible in this new landscape. So what does it take to show up when candidates are searching in LLMs? My guest this week is Graham Thornton, President of Consulting and Growth at Talivity. In our conversation, he explains how candidate discovery is changing, why existing SEO thinking doesn't apply, and what organizations need to do differently. In the interview, we discuss: How AI is disrupting recruitment marketing The new uneven playing field Content and context The importance of structure and specificity How third-party content is influencing discovery How are job seekers now searching? New ways of measuring ROI What will the future look like? Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

AI transformation is accelerating, and for many organizations, the biggest risk isn't the technology itself; it's getting their strategic response wrong. Rush in without a framework, and you can destroy culture, trust, and capability. Hold back waiting for certainty, and more agile competitors will overtake you. Talent leaders are caught between these two failure modes with no clear playbook, and the pressure is intensifying by the week. So what does a disciplined, structured approach to navigating AI disruption actually look like in practice, and what role should talent and HR be playing? My guest this week is Jagrity Singh, a transformation leader who specializes in integrating AI-driven talent strategies with process excellence disciplines. In our conversation, she introduces a model for understanding where work sits between fully human and fully automated, and explains why the organizations that win will be those that learn to surf the wave rather than get crushed by it. In the interview, we discuss: Differences in AI approaches between Europe, the Middle East, and North America. The impact of AI on jobs and what approach employers should be taking AI is an HR problem, not an IT problem. Why CHROs need to orchestrate human and AI workforces Strategic workforce planning What should be automated and what shouldn’t Advice to talent leaders What does the future look like? Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

Recruiting has always been shaped by the time and resources available. Resumes are short because recruiters only have a finite amount of time to read them. Interview shortlists are small because hiring managers can only meet so many candidates. The whole funnel narrows because no team can fully evaluate everyone who applies. None of these are strategic choices, they're simply workarounds for human capacity. Now AI agents can screen hundreds of candidates in a matter of hours, run outside business hours, and deliver structured evidence for recruiters to review. The data coming back is already challenging assumptions about how these processes should work, while the growing influence of AI on who progresses through the hiring process makes questions around ethics, fairness, and regulatory compliance impossible to ignore. So how should TA leaders rearchitect their processes while keeping them responsible? My guest this week is Sachit Kamat, Chief Product Officer at Eightfold. In our conversation, Sachit shares early data from AI interviewing at scale and explains why it's time to reimagine recruiting processes as the traditional constraints around time and resources start to fall away. In the interview, we discuss: Lifting capacity limitations in recruiting The impact of AI interviewing on the candidate experience What humans do better than technology Radically improving the candidate experience. Building agent scale processes The first steps to transforming recruiting Regulation and responsibility Could the time to hire be reduced to less than 1 hour? What does the future look like? Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

Hiring should be about finding the right person. Too often, though, the tools and methods organizations use actually work against them. Job postings filter candidates out for lacking skills they could easily and quickly learn. Competency checklists based on someone else's philosophy of what leadership looks like rather than what actually works inside their organization. Assessment tools that aren't scientifically validated or that screen for average profiles when the role needs something entirely different. The funnel narrows before employers even realize it. And when a poor fit does get through, the individual can spend months or years struggling against expectations that were never clearly defined. So how should organizations rethink the way they assess and select talent? My guest this week is Dr. Stephanie Puckett, founder of SynergyMind Consulting. In our conversation, she draws on 20 years of experience in organizational psychology to reveal where hiring processes quietly break down and the implications for both employers and employees when they do. In the interview, we discuss: The most common mistakes employers make in hiring Unintentional restriction of talent pools Skill and competency transfer The danger of using tools with no scientific validation The critical role of talent acquisition teams Data science versus psychology Finding confirmation bias in big datasets The importance of realistic job previews How will hiring develop in the next 2 to 3 years Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

The pressure on talent functions right now is intense. Budgets are tight, teams are stretched, and the mandate to do more with less has pushed many organizations to automate at speed without stopping to redesign what they were automating.  These automated decisions are attracting real legal and regulatory attention. Actions previously seen as simple process steps are now potentially being viewed from a legal perspective as consequential decisions. At the same time, there's a growing recognition that AI could be truly catalytic, forcing the kind of fundamental change that talent functions have needed for years.  So how do leaders navigate the constraints while seizing that opportunity? My guest this week is Kyle Lagunas, Founder of Kyle and Co. In our conversation, Kyle unpacks what defensibility really means in practice, why talent teams need to shift from risk avoidance to risk readiness, and how AI is catalyzing long-overdue transformation. In the interview, we discuss: Credibility under constraint Risk averse or risk avoidance? What does defensibility look like? The AI balance between execution and judgement Human-in-the-loop needs to be designed, not assumed. Are we holding machines to a higher standard than we hold humans to? The importance of rigour in pilot programs Building AI literacy What does the future look like? Follow this podcast on Apple Podcasts. Follow this podcast on Spotify

AI tools are changing the pace at which organizations filter and rank candidates. However, matching someone to a job description and actually predicting whether they'll perform well in the role are two very different things. Most hiring processes have never been validated against real performance outcomes, and organizations often don't have a clear, measurable definition of what success looks like in a role. Without that foundation, even the most sophisticated AI is just automating something that was never evidence-based in the first place.  So what would it actually take to build hiring processes that genuinely predict performance? My guest this week is Jennifer Yugo, Managing Director and owner of Corvirtus, and an organizational psychologist specializing in evidence-based hiring. In our conversation, she explains the science behind predicting job performance and why most hiring processes are far from where they need to be. In the interview, we discuss: Matching candidates vs predicting performance Why most hiring lacks evidence Defining what success really looks like and identifying performance indicators Do some AI hiring tools stand up to scrutiny? The risks of automating bad decisions Questions TA leaders should ask vendors Are we going to see a reckoning for hiring technology? What might the future look like? Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

The assurance and audit profession is facing a talent crisis. Fewer graduates are choosing it as a career, and the perception of what auditors actually do hasn't kept pace with reality. At the same time, AI is fundamentally reshaping the work itself, automating repetitive tasks and opening up entirely new service areas around cyber risk and sustainability. The profession needs different skills, different mindsets, and a completely different value proposition for the next generation of talent. So how do you transform a workforce of over a hundred thousand people while simultaneously making the profession attractive to a generation that wants purpose, flexibility, and career agility? My guest this week is Sandra Oliver, Global Assurance Talent Leader at EY. In our conversation, she shares how EY is reskilling auditors at scale, bridging generational divides around technology adoption, and repositioning audit careers as a launchpad for business leadership. In the interview, we discuss: Attracting Gen Z to the audit profession AI's impact on day-to-day audit work Upskilling 130,000 professionals in AI Bridging the generational technology gap Reverse mentoring between junior and senior staff. Purpose and meaningful work as talent drivers How will audit careers evolve over the next five years? Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

The talent market is full of contradictions right now. There are many people looking for jobs, but for many organisations, finding the right talent remains difficult. Caution dominates on both sides, with candidates asking harder questions about stability and culture while businesses are slowing down decision-making around headcount. AI is promising to transform recruiting, but most organizations are still working out where it fits. Through all of this, talent acquisition is clearly evolving. The best teams are thinking about workforce planning, internal mobility, and skills rather than just filling requisitions. However, many of them are still measuring themselves on time-to-hire and cost-per-hire, metrics which capture efficiency but say nothing about real business impact. So what comes next for TA, and how should teams measure what actually matters? My guest this week is Bharat Siyani, VP of People and Culture at Elmo Software. In our conversation, he explains what a broader set of success metrics looks like, where AI genuinely helps versus where humans must lead, and how he sees TA's role changing over the next few years. In the interview, we discuss: The contradictions in today’s talent market Finding the signal in the noise The importance of understanding nuance in recruiting What should AI do and what should humans do? How should organizations measure the impact of TA? Efficiency metrics versus value metrics Assessing tech talent at a time of high layoffs Skills and outcomes versus job titles TA’s role in shaping the workforce What does the future of the TA team look like? Follow this podcast on Apple Podcasts. Follow this podcast on Spotify. A full transcript will appear here shortly.

Job boards have been connecting candidates with employers for over thirty years, but the relationship that made them work is fundamentally breaking down. Candidates are getting frustrated by applying for roles that may already be filled or have been taken off the market, while employers are receiving hundreds of identical, AI-generated applications they can't meaningfully evaluate. The Job Boards sitting between them are trapped in business models that reward volume over quality, which only makes the problem worse. The result is a trust crisis that threatens the entire ecosystem. When neither side believes the process is fair, the whole system starts to unravel. So what would it actually take for job boards to rebuild that trust and stay relevant? My guest this week is Lou Goodman, a job board strategy expert who recently partnered with Jobiqo to produce a major new report on the future of job boards. In our conversation, she explains why the industry is stuck repeating the same patterns, what job boards can learn from other platform businesses, and whether evolution or extinction is the more likely outcome. In the interview, we discuss: Why job boards still matter in today's market The trust crisis threatening the ecosystem. How AI is amplifying weaknesses rather than fixing them Procedural justice and why fairness matters more than outcomes The shift from quantity to quality Where job boards can add value in the process Why short-term fixes become long-term patterns Lessons from other two-sided platform businesses What is the future for job boards? Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

Round Up December 2025 If you’ve not listened to Roundup before, it’s a short review of the episodes that I’ve published in the last month to make sure you don’t miss out on the valuable insights that my guests are sharing. This month Round Up returns to its live format, and this is a recording of my live conversation with Mervyn Dinnen about six of the episodes published in January 2026 Episodes featured in this Round Up: EP 758: Extracting Real Value From AI In TA Ep 759: Career Sites and the Growing AI Gap Ep 760 Co-Creating The Future Of TA Ep 761: What Happens When Recruiters Embrace AI? Ep 762: Moving From AI Hype To AI Value Ep 764: Rewiring Organizations For AI Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

There's a significant disconnect playing out in organizations right now. Leaders understand AI is probably the most transformative technology of their lifetimes. They're making bold announcements and setting ambitious targets. Yet they're not providing the structures, ownership, or vision needed to drive real change. The result? Small pilots, incremental efficiency gains, and nowhere near the transformation everyone keeps talking about. The issue isn't the technology. Organizations simply aren't wired for transformative change, particularly when it cuts across departments and functions. Nobody owns it, and there's no clear model for what the future should look like. The implications for talent, skills, and how we think about work are enormous. What does it actually take to rewire an organization for the AI era? My guest this week is Stephen Wunker, co-author of "AI and the Octopus Organization". In our conversation, he shares what's really happening, what's holding companies back, and what this means for talent professionals. In the interview, we discuss: The gap between what CEOs are saying and what is actually happening What is holding AI transformation back Distributed innovation What is an “Octopus Organization”? The role of human judgement and the need for more critical thinking Examples of companies that are succeeding Talent and culture What will happen to the adoption rate? Where will we be in two years' time? Follow this podcast on Apple Podcasts. Follow this podcast on Spotify. A full transcript will appear here shortly.

Bias in hiring has been a topic of discussion for decades, yet our understanding of what actually happens within recruiting processes remains surprisingly limited. Most research focuses on single types of bias in isolation, making it impossible to build a complete picture. Meanwhile, the arrival of AI tools is intensifying the scrutiny of hiring decisions, demanding a level of accountability that many organizations simply aren't prepared for. TA leaders often assume they know where bias exists in their processes. But what if those assumptions are wrong? What if the patterns are more complex and counterintuitive than anyone expected? My guest this week is Bas van de Haterd, Co-founder of the TA Audit Institute. In our conversation, he shares findings from new research that challenges conventional thinking about where bias actually occurs and reveals how much we still don't know. In the interview, we discuss: Research methodology and sample size How this research compares to previous academic research What was measured and what was not measured What do the results tell us about bias in the hiring process? Is bias universal, institutional, or personal? Are employers doing better at removing bias than they think? Using data to drive targeted change Lessons learned and advice to TA Leaders. What’s the future direction of the research? Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

The constant noise around AI has created a strange situation in talent acquisition. On one side, relentless hype has made many TA leaders deeply skeptical, reluctant to invest in technology that feels oversold. On the other side, some employers have pushed through the fog and are getting genuine, measurable results from AI agents in their hiring processes. The gap between these two groups is widening fast. So how do you separate what actually works from what's just marketing? What does effective AI agent implementation really look like in practice, and what value is it driving for the employers embracing it My guest this week is Max Legardez Coquin, Founder and CEO at Maki. I saw Maki’s technology in action at UNLEASH last year and was genuinely impressed by what they're delivering for a variety of enterprise employers. In our conversation, Max explains how using AI to develop a scientific approach to hiring is driving tangible value in terms of quality, speed, efficiency, and a vastly improved candidate experience. In the interview, we discuss: Making recruiting a science Capturing signals to make better hiring decisions AI agents, the case studies that show they are working What do candidates think about this level of automation? Using compound intelligence to drive predictive hiring Advice to TA Leaders on recruiting transformation Will adoption rates increase this year? What does the future look like? Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

There are now tasks in recruiting where AI genuinely outperforms humans. Holding multiple evaluation criteria in mind while scanning hundreds of applications, spotting relevant experience described in unexpected ways, and ensuring no qualified candidate gets overlooked through fatigue, overwhelm, or shortcuts. These aren't things recruiters actually do badly, but there are things humans can’t physically do at scale that the current market requires For many recruiters, that reality feels threatening. However, those who embrace AI as a partner rather than a replacement find they have more time for meaningful candidate conversations. Hiring managers get better-matched shortlists. Candidates finally feel seen and understood. Everyone wins. My guest this week is Dr Ali Raza, CEO at Bytespark.ai. Ali is a former academic turned recruiting AI pioneer. In our conversation, he uses his hands-on experiences to explain exactly what AI does better than humans in the screening process, and why recruiters who adapt will thrive rather than disappear. In the interview, we discuss: Quality candidates are being drowned out in a sea of applications Where AI will always be better than humans Mixing the best of AI and the best of human recruiters Enabling a high level of candidate conversations Data-driven thinking Increased transparency with hiring managers Should recruiters be worried about being replaced? What does the future look like? Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

Strategic partnerships in talent acquisition can mean the difference between incremental improvement and transformational change. But what does a true strategic partnership actually look like? How do you move beyond the traditional vendor-client relationship to genuine co-creation? My guests this week are Simon Bishop, Head of Talent Acquisition at SoftwareOne, and Ritu Mohanka, CEO at VONQ. Their partnership spans employer branding, recruitment marketing, and agentic AI deployment—all while Software One was navigating the complex integration challenge of merging two TA functions post-acquisition. Their collaboration was central to VONQ's recent launch of EQO, their agentic AI platform. SoftwareOne was a development partner, helping shape the product through real-world testing and feedback. You can watch the full launch on VONQ's LinkedIn page. In the interview, we discuss: How the partnership evolved over time Building employer brand in competitive markets Multi-channel brand-led recruitment marketing campaigns Piloting and implementing agentic AI The vital importance of transparency and explainability Managing change and recruiter adoption Candidate reactions to AI screening Navigating TA through a major acquisition What the future of talent acquisition will look like Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.