"How Can You Use Technology to Know Your Members Better?" - Kris VanBeek of Digital Federal Credit Union

As credit union members become more tech-savvy, their expectations increase - for banking services and information security alike. Kris VanBeek, SVP of Information Systems at Digital Federal Credit Union, discusses: His institution's top information security concerns; The members' concerns; ID Theft Red Flags Rule compliance; Major agenda items to address during the second half of 2009. VanBeek is a banking/security leader with deep experience in banking and regulatory compliance. Prior to joining DCU five years ago, he spent time as a supervisory manager at the Federal Reserve Bank of Boston; data center manager at Fiserv; senior IT specialist and examiner with the Federal Deposit Insurance Corporation. Digital Federal Credit Union is a not-for-profit financial cooperative owned by and operated for its members. DCU was chartered in October of 1979. DCU serves more than 350,000 members and their families in all 50 states. DCU is the largest credit union headquartered in New England as measured by assets and among the top 15 nationwide.