How to Improve Vendor Management: Insights from Charlie Miller, Formerly of Merrill Lynch

Vendor Management: Banking/security leaders all know they need to get a better handle on it - but how? Charlie Miller, former director of vendor governance at Merrill Lynch, offers his insight on improving vendor management, including: The biggest challenges facing banking institutions; Where to start the improvement process; The BITS Shared Assessments Program, and how institutions of all sizes can benefit from it. Miller provides advisory consulting services in the areas of outsourcing, privacy, information security and business continuity. He brings more than 20 years of experience in financial services, focusing on governance, risk and control. While at Merrill Lynch, Miller held key positions in the design and implementation of major global initiatives, including privacy and incident response, information leakage and data protection.